Operations manager jobs in london

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our partner, a leading international not for profit, seeks an experienced Finance Manager to lead on the financial management of a complex multi-country & multi-grant project. This role will really be suited to someone interested in developing and strengthening systems and processes & providing financial oversight, whilst working with multiple stakeholders.

Responsibilities

• Provide financial management oversight on the project, verifying project-specific transactions and ensuring that financial data is up-to-date; and ensuring adherence to the organisation’s financial policies.
• Lead the project’s annual budgeting and forecasting process, allocating funds across country and global teams & operations.
• Prepare and deliver timely and accurate financial reports for the organisation’s project, including monthly, quarterly, and donor-specific reports for internal and external stakeholders.
• Develop and implement financial controls and processes to ensure compliance to donors and organisational policies, including tools such as templates, checklists, and manuals.
• Review budgets, quarterly reports and variance analyses, reforecasts, cash requests and agreements from sub-grantees; and ensure that they understand guidance on compliance and financial reporting.
• Treasury management – monitoring and analysis foreign exchange fluctuations, and their impact on project delivery.
• Responsible for supplier management, including reviewing contracts.
• Management of a Finance Officer

Requirements

• Qualified accountant (and holding an active membership with an accountancy body) with experience in designing, developing and strengthening processes and controls for complex multi-country, multi-grants projects.
• Experience in the financial management and administration of grants, including budgeting, forecasting, undertaking analysis & monitoring, and reporting.
• Experience of donor compliance and reporting, including of institutional donors with complex compliance and reporting requirements.
• Experience of working specifically in the context of sub-grantees and implementing partners on the ground.
• Strong analytical, communication and presentation skills, able to analyse complex financial information to provide the full picture on the project implementation, and to be able to present this alongside other analyses and reports to senior internal and external stakeholders clearly and succinctly.
• A strong command of the English language.
• Able to work effectively under pressure

This is a permanent role; the candidate will need to have the right to work in the UK without requiring sponsorship. The organisation offers hybrid working with the candidate expected to be in the London office at least 2 days/week

Supported Housing Manager

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Please note - Female only applicants please

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Records Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of the role, you will be required to be on-site three days per week.

The Benefits

• Salary of £33,666 - £38,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fascinating opportunity for a records management professional with strong knowledge of compliance legislation to join our iconic and heritage-rich organisation.

You’ll take centre stage in preserving the past and shaping the future, managing information that spans centuries of history and supporting the day-to-day operations of some of the UK’s most loved green spaces, all while helping to protect their legacy for generations to come.

What’s more, with hybrid working, beautiful surroundings, and the chance to shape how we manage and protect our organisational knowledge, you’ll have the chance to make a lasting impact in a role that blends purpose, history, and innovation.

The Role

As our Records Manager, you will lead the effective management of all physical and digital records across The Royal Parks.

Overseeing our electronic records management system in line with ISO 15489 standards, you will support staff with its use, manage the classification scheme, and manage training and troubleshooting.

You’ll also co-ordinate Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, ensuring responses are timely and compliant, and maintaining our publication scheme.

Additionally, you will:

• Implement our data retention policy
• Maintain and update the Information Asset Register with key stakeholders
• Oversee the disposal of records not selected for preservation
• Advise on records aspects of projects and business cases
• Review historic records, and work with The National Archives to preserve valuable information for the future

Please note, this role may involve carrying files and bags of shredding waste and managing shelving space.

About You

To be considered as our Records Manager, you will need:

• FOI practitioner certification or qualified through experience
• Substantial knowledge of Public Records and Freedom of Information legislation
• A sound understanding of Records Management principles, compliance laws, digital archiving and best practice
• Experience of designing and implementing records management strategies and systems
• Experience of using IT systems for managing information (particularly M365 and Content Manager CRM)
• Experience of influencing, relationship-building, and training colleagues
• High attention to detail and strong organisational skills

Other organisations may call this role Information Governance Manager, Records and Information Manager, Digital and Physical Records Manager, Content Management System Manager, Senior Information Management Officer, or Archives Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Records Manager, please apply via the button shown. Successful candidates will be appointed on merit.

About Us

King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:  

• Educate, train and support healthcare workers
• Strengthen healthcare and training institutions
• Enhance national health policies and systems

We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK. KGHP is based within the School of Life Course & Population Sciences.

The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across five departments: Women and Children’s Health, Nutritional Sciences, Population Health, Ophthalmology and Twins and Genetic Epidemiology, overall covering the complexities of life course health and disease from individual cells molecular genetics to whole population level. Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful. 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.

About the role

We are looking for an ambitious Programme Manager with extensive experience of new business development within the non-profit sector, strong knowledge of project management tools, a belief in collaborative working, and a positive and big-picture outlook. They will play a key role in the alignment and delivery of a portfolio of strategic projects relating to our cross-cutting programme of work to strengthen postgraduate education of health workers in our partner countries.

Working in partnership with Ministries of Health, healthcare institutions, leading medical and nursing schools and other stakeholders, the postholder will support the design and management of programmes, develop funding proposals in line with our strategy and the strategic objectives of our partners, and align our work on postgraduate education of health workers across all five countries. This is a fantastic opportunity to shape an innovative and impactful health systems strengthening programme, rooted in strong local partnerships. The postholder will report to the Health Systems Strengthening Lead.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Degree in relevant subject (Global Health, International Development or aligned subject) and experience of working in a low- and middle-income country setting
2. Extensive experience in managing multiple projects (including large and complex grants/contracts) throughout the full project cycle
3. Financial management and budgeting experience for complex multi-year, multi-partner projects
4. Experience of developing and reporting on MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes and undertaking analysis and evaluation of programmes
5. Experience of coordinating and managing the development of successful funding proposals
6. Experience of leading on the coordination of large programmes of work bringing multiple stakeholders, priorities, and workplans into alignment
7. Commitment to equality, diversity and inclusion, actively addressing areas of potential bias
8. Willingness to travel to all of our partner countries (Somaliland, the Gambia, Sierra Leone, Zambia and DRC)

Desirable criteria

1. Experience working collaboratively with partner organisations in low resource settings
2. Masters degree in global health or international development or other subject relevant to the post
3. Project management qualification
4. Knowledge/expertise of global health, health systems strengthening, or health workforce
5. French speaking

Regional Manager (Membership Engagement)

London – we have a hybrid working model which requires a minimum of 6 days per month in the office.

 £31,745 – £32,410 (Please note, for internal applicants the salary will be reflected by pay and reward policy)

Covering Wessex, Severn and Peninsula

Contract type: Permanent 

Working arrangements: Full time (35 hours per week). Part time hours 28 hours per week will be considered.

About the role

We are seeking a highly motivated and dynamic individual to join our regional team as a Regional Manager for Peninsula, Severn and Wessex regions. This role is pivotal in driving membership engagement and ensuring the success of our initiatives within the regions you will cover. The successful candidate will be based in our London office, with the flexibility to work in a hybrid model, including a minimum of 6 days per month in the office, or attending meetings and events within the regions covered. This position offers the exciting opportunity to shape and influence regional strategies, collaborate with a wide range of stakeholders, and make a tangible impact on the communities we serve.

As a regional manager, you will be responsible for developing and implementing engagement strategies to increase membership, coordinating regional events and activities, and acting as a key liaison between the regional team and our members and fellows in your region. You will also be expected to provide regular reports on your progress and achievements, and to contribute to the continuous improvement of our regional operations.

This role will involve travel across the UK to attend meetings and events both regionally and nationally. 

What we are looking for

The ideal candidate for this position is someone who is passionate about regional development and membership engagement. They should possess strong leadership skills, with the ability to inspire and motivate others. Excellent communication and interpersonal abilities are essential, as the role requires frequent interaction with members and fellows and internal and external stakeholders. The candidate should be proactive, organised, and capable of managing multiple tasks simultaneously. A commitment to making a positive impact within the regions and contributing to the overall goals of the RCP is crucial.

Experience working within a membership organisation or with regional engagement would be advantageous but not critical, provided the candidate displayed a keen interest in learning, and an understanding of how to develop networks and engage.

Familiarity with the Peninsula, Severn, and Wessex regions and their unique challenges and opportunities would be an advantage.

If you are a strategic thinker with a passion for regional development and a commitment to excellence, we would love to hear from you. Join us and be part of a team that is dedicated to making a difference.

This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. 

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• life assurance
• annual pay award
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and workstation assessments
• cycle to work scheme
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

Closing date: 18 August 2025

Expected interview date: Thursday 11 September 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Buckinghamshire South Branch

The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support. 

Job Summary

This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.

Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.

You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting. 

You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.

Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.

This role is home based, with occasional travel across South Bucks.

Principal Accountabilities

Financial Management & Operations

• Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.

• Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.

• Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.

• Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.

• Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.

• Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.

• Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.

• Coordinate bank accounts across the charity, including set-up and balance management.

• Prepare and submit quarterly VAT returns.

• Prepare annual financial statements and coordination of annual audit review.

• Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.

• Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.

• Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.

• Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.

• Process all staff and volunteer expenses in a timely manner.

• Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.

• Develop, implement and maintain appropriate financial administrative procedures and processes.

Business Administration

• Responsible for day-to-day financial administrative support for the CEO and Trustees.

• Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.

• Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.

• Ensure regulatory and legislative compliance of financial charity policies.

• Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.

• Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.

• Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.

• Work with staff and volunteers across the whole charity on financial processes and controls.

Fundraising & Donations

• Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.

• Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.

• Responsible for the accurate recording and banking of the funds raised.

• Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.

Gift Aid

• Ownership of the Gift Aid process.

General

• Attend meetings and training courses as required.

• Undertake such other duties as directed from time-to-time by your line manager.

Essential skills, qualifications and experience:

• A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.

• Good general level of education.

• Strong experience in financial reporting, budgeting and compliance.

• Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).

• Proven experience of cash handling and financial management procedures. 

• Excellent communication and presentation skills.

• Proven ability to work to tight deadlines, be proactive and work autonomously.

• Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.

• Strong numeracy and analytical skills.

• Experience supporting audits and implementing robust financial controls.

• Knowledge of Charity and Company Law.

• Proven ability to work under direction from superiors but equally able to use their own initiative.

• Proven ability to prioritise workload and meet tight deadlines.

• Proven ability to complete essential management paperwork and analyse data.

• Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.

• A flexible and collaborative approach to colleagues both staff and volunteers.

• Honest, trustworthy and reliable.

• A calm and friendly approach particularly when working under pressure.

• Sympathy for animal welfare and the work of the RSPCA.

• Full valid UK driving licence.

• Willing and able to travel around the Branch area on occasions.

Desirable skills, qualifications and experience:

• Experience of management & leadership.

• Training, coaching & mentoring skills.

• Experience of working with the general public and/or in a customer care environment.

• Experience of managing change in the workplace.

• Experience of managing small projects.

• Good basic knowledge of employment law.

• Knowledge of data protection requirements.

• Willingness to learn and acquire new skills through training.

We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. 

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

In the UK, in areas of disadvantage, up to 40% of children do not reach a good level of development by the age of 5. Our client’s vision is of a society that cherishes children’s development in the early years, where every child can thrive and achieve their full potential.

Using a collective impact approach, the organisation is driving and supporting collaboration between funders, the public, private and the voluntary sector to improve outcomes in the early years. Listening to the voice, and harnessing the power of parents, carers and families in local communities is central to the change that Thrive and Five seeks to make.

In just four years, our client’s work is making a difference, with positive progress of children who’ve had the benefit of the charity’s pilot programme.  The impact of our work was recognised in Parliament as the Secretary for State delivered the Best Start in Life Strategy and the charity was  invited to share our public/voluntary sector partnership model at the Government’ Summit to launch the Civil Society Covenant. The Department for Education is interested to see how our approach aligns with their mission to help 75% of children reach a Good Level of Development by 2028. 

Director 

North East, working in person in Teesside three days a week 

Up to £85,000, dependent on experience

This is an exciting opportunity for an experienced leader, with a passion for giving children the best possible start and with a strong belief in the power of communities. The role will work both locally and nationally, as part of the wider team. 

The Director will manage our client’s existing programme in Redcar and Cleveland with a talented and committed team (10 staff). They will also develop and manage the new programme in Middlesbrough, currently in Discovery phase, and recruit a staff team of 8- 10 people, with support from the charity’s central team.  Once set up, the Director will lead the following across both areas: 

• Building relationships and networks in the areas, across the public, voluntary and private sector 

• Leading the team to support delivery of the charity's local early years strategy in the areas

• Leading the delivery of a portfolio of complementary workstreams, continuously refining and strengthening the work so that we make the greatest possible positive difference to local children and families 

• Working closely with local partners and the national team to ensure that data and learning is captured and fed into strategic thinking and our national model 

Supported by our central team, the Director will enable local stakeholders to collectively support parents and children under 5, to improve outcomes in the early years and particularly improve levels of school readiness. Crucial to this work will be engaging with and empowering local parents who are the key to successful delivery of the initiative.

This is an exciting opportunity for an impact focussed leader, who brings: 

• Experience of working at a senior level with public sector and/or voluntary organisations involved in the delivery of services and support to families with children under 5 

• A track record of implementing concurrent and complex workstreams effectively, with proven project management and evaluation skills 

• Experience at leading and developing staff teams

• Experience of building networks of solid relationships with a wide range of stakeholders

You will relish the opportunity to deliver a model that ensures strength in communities, achieves long term sustainability and aims to achieve long-term systemic improvements in early childhood development. 

We are committed to inclusion in all aspects of our work and our new Director will have the ability to collaborate effectively with people from diverse backgrounds and cultures and nurture differing views. They will work sensitively with the changing needs of our communities and be comfortable talking about the importance of inclusion to a range of audiences. 

Recruitment Timetable

Closing date:  Sunday 31st August 2025 

Initial interviews with Prospectus: 5-12th August 2025 

Panel interviews with our client: w/c 15th September 2025 

Queries 

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie with a copy of your CV.

Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?

User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.

80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.

This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.

Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and strategic direction for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and managers to ensure FAST’s overall strategic objectives and desired outcomes are met.

Who we are

FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.

Context for this role

This is a pivotal moment for FAST as the need for our work has expanded due to more young people falling into poverty and struggling in schools. Whilst capacity is a challenge with 60% cut in public youth programmes over the last decade (YMCA 2020). We are still growing strong and are able to work with 300 young people annually. However, our desire is to continue this work of establishing and growing a healthy youth organisation that provides excellent & vibrant youth work that makes a difference to young people’s lives and produces healthy staff that are equipped and empowered to do the job they love. Therefore, the need to grow our team is quite pressing. We are in search for someone with experience leading youth work and developing a healthy organisation who can help strengthen our work here in very significant ways, with a particular gifting in thinking strategically and working hard to get results.

We would love to hear from you if you:

Qualities and Attributes

• Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
• Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
• Are strategic thinker, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
• Are highly organised, adaptable, problem solver with a focus on results.
• Can think systematically with knowledge of systems and governance of systems

Experience

• Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
• Can deliver frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
• Have experience in project and/or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence;
• Have experience of managing Safeguarding and Risk within an organisation.
• Have experience of strategic project design, development and evaluation
• Have experience in finance and managing budgets

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Prospectus is delighted to be working with our client to recruit a North East Lincolnshire Operational Lead.

Our client helps local people take control of their town’s future, together. Across the country, people are working to make things better. They spot what’s needed, bring others with them and start creating change. But too often, they’re doing it in spite of the system, not because of it. Short-term funding kills momentum. Distant rules block action. Local people rarely get to decide what happens next.

The organisation exists to change that. We support shared local visions, connect energy and ideas, and help long-term funding flow to what matters most, as decided by the people who live there.

In North East Lincolnshire, this approach is already taking root. We are now looking for a grounded and ambitious person to help shape the next phase of the work by working closely with leaders across the town.

You’ll support a bold, shared strategy and work alongside others. As well as building trusted relationships and supporting inclusive ways of working, you will play a key role in making our operational model work in practice, so that good ideas can grow and change can last.

The successful candidate will bring experience of supporting and leading change in a place or within different communities. You’ll be confident building relationships across sectors, comfortable balancing detail and big picture thinking and committed to supporting a long-term change. A strong connection to and care for a thriving future North East Lincolnshire is essential.

This is a permanent, full-time role (four-day working week with compressed hours). The role is based in North East Lincolnshire with regular travel across the area and occasional meetings in London.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.

Interviews: Early September