Operations Manager Jobs in Solihull, West Midlands

Job description
The coordinator roles are vital components of this project. We want to attract candidates from the North West of England with sound local knowledge and willing/able to travel in the region - these will be important parts of this job.

Purpose of the roles:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the North West.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have:

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

Job description
The Volunteer Coordinator roles are vital components of this project. We want to attract candidates from the East of England with sound local knowledge (who are able to travel around the area) both of which will be important parts of this job.

Purpose of the role:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within one of the regional areas.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

East of England 0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

Warehouse Operative

Birmingham B7 5QT

Salary: £22308 per annum

Location: Birmingham, B7 5QT

Hours: Full Time, 37.5 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Warehouse Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.

These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key duties and responsibilities:

1. Operations

· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food

· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow

· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in

· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.

· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards

· Ensuring great customer service in delivery

· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying

· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run

· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery

· Undertake all checks and procedures from pre-delivery to post-delivery

· Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2. Volunteer Communication & Co-ordination

· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively

· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.

· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities

· Participate in end of day reviews and planning for the next day’s activities

· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times

3. Standards

· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required

· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4. Administration

· Ensure that food movements are accurately logged on the electronic stock management system

· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records

· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

Person Specification - Skills, Qualities & Experience

Skills

· Excellent, clear and proactive communication skills, both internal and with external stakeholders

· Team working skills, including both the ability to delegate and to develop people with a positive approach

· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team

· All round good health and ability to do physically demanding work at times

· A positive and creative attitude in support of our FareShare & partners values

· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities

· A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

· Up-to-date Fork lift truck & driving license

· IT literacy, in particular of using Microsoft applications (Outlook, Word

· Sound numeracy skills

· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)

Desirable Experience

· Experience of working in a warehouse environment, preferably with food

· Experience of working with individuals who may feel vulnerable or need support

· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)

· Previous multi-drop experience is preferred however not essential.

· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery

· A good geographical knowledge of the County and surrounding area would be helpful.

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for receipt of applications is Friday 14th June 2024

Application Closing Date: 21st June 2024 at 23:00 GMT
Location: Remote within the UK through a hybrid work model preferred; strong preference for individuals in the greater London area to ensure team continuity and collaboration with episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full Time- 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations, and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,500 per annum.
Benefits: We are in the process of improving our benefits package, to include a 10% pension contribution, remote and flexible work arrangements, generous family and sick leave, an employee assistance programme, health and life insurance, death in service x 4 salaries, income protection, and annual leave of 28 days plus all UK bank holidays.

About Global Greengrants Fund

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks, and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund believes solutions to environmental harm and social injustice come from people whose lives are most impacted. Every day, our global network of people on the frontlines and donors comes together to support communities to protect their ways of life and our planet. Because when local people have a say in the health of their food, water, and resources, they are forces for change.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of nine staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Finance and Grants Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The Role

Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support finance and grantmaking. They are responsible for the smooth running of all transactional processes for grants, payments, reconciliations, and financial reporting. They will also lead on any applicable system enhancements thus offering a critical and wide-ranging systems support role for the grantmaking charity. They will ensure that financial transactions are properly allocated, recorded, and maintained and assist in the preparation of audit data as well as supporting project reporting to aid in the preparation of the annual statutory audit and project reports.

As part of the finance and operations team, they will join a growing team currently staffed by four members in the UK. In the present accountability structures, the Finance and Grants Officer, GGF UK is line managed by the Director of Finance and Operations, GGF UK while building and working in more collaborative ways.

The Candidate Profile

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights, and/or grantmaking organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, grantmaking, and budgeting processes. They have cash management, banking, and payment experiences. They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.

The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to Apply

Applications need to be submitted through GGF UK’s recruitment platform (Rippling) by June 21st, 2024 at 23:00 GMT. To apply, please apply via the link in the 'apply via website' button which will redirect you to GGF UK's recruitment platform  (Rippling) and a detailed job description. You will be required to upload a current CV and complete a set of screening questions which will need to be submitted in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted.

Signalise Co-op Booking Coordinator

Friendly, professional, enthusiastic and dedicated to social values? We need you! 

£23,400 - 25,900k per annum (pro rata) depending on experience (plus London weighting if applicable). 

30 - 37.5 hours Monday - Friday, with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours). Home based with quarterly face-to-face team meetings and occassional office visits. We are looking for someone who can ideally work 5 days per week but will consider 4 days for the right candidate.

Signalise is a platform co-op providing British Sign Language (BSL) Interpreters. We have an exciting opportunity for a Coordinator to join our dynamic and supportive team. You will work closely with our Communication Services Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.

Responsibilities will include coordinating the provision of communication professionals for Deaf/Hard of Hearing people across the North West for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment,  legal settings etc). Accepting and making calls. Dealing with bookings and general enquiries in a fast-paced environment. Supporting marketing and business development and communicating to members and external stakeholders. Supporting other staff where necessary. 

Requirements: 

• Excellent customer service skills and comfortable in a client-facing role

• Strong organisational skills and attention to detail

• Ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively

• Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications

• Excellent communication skills (written and verbal)

• Ability to follow processes and develop these where needed

• Problem solving skills and the ability to think outside the box

• Ability to work autonomously, yet with full support from management

Desirable: 

• Knowledge of BSL interpreting and other communication support provisions e.g. lip speaker, deafblind interpreting communication support

• BSL skills to level 3

• Understanding of Deaf community members communication needs

• Understanding of Deaf culture

• Experience of co-operatives

Our co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. As an employee you can become a member and have a say in how the business is run. We are keen to receive applications from members of the Deaf community. Annual leave is 30 days (including public holidays) with an additional day off for your birthday! 

Location: mainly home-based/remote with occasional visits to the office and events to attend. 

Additional requirements:

• You must have a private place to work due to dealing with sensitive information 

• You must have a stable internet connection

• You must have the right to work in the UK

LMK (Let Me Know)
Programme Coordinator  

• 20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant

• £30,000 p.a. (pro-rated)

• Working from home, with occasional travel to London 

• Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26. 

We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces. 

Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery. 

Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy. 

 

Key responsibilities: 

• Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.

• Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.

• Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.

• Ensure LMK leaders have the information and resources required to deliver their workshop.

• Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants. 

• Work with our Head of Fundraising to track workshop delivery against funder commitments.

• Keep the CRM system data up to date in a timely way.

• Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested. 

• Share Leader evaluation feedback from workshops with Leaders.

• Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved. 

• Support the Programme Manager to organise LMK Leader Huddles and training events.

• Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

 

Person specification

• At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.

• Excellent communication and interpersonal skills, with an excellent track record of customer service.

• Proven ability to work well within a team.

• Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

• Excellent organisational skills, with a keen attention to detail.

• Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.

• Excellent IT skills across core MS/Google packages, ideally with experience of CRM use

 

Safeguarding

This post is subject to a basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment 

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy 

About the team

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups; and
• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will mobilise, develop and innovate our existing offer into a new Peer Support Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.

You’ll work with group leaders to develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.

About the role

The role of the Peer Support Hub Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.

In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well.

Your national team of three will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we’re looking for:

Dynamic and people-centred, this role is about developing a supportive community of peer support groups nationally. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.

An excellent communicator, you’ll develop external partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador.

You’ll be comfortable with using digital technology and tools to build communities and develop resources.

Key responsibilities include:

• Ongoing innovation of the Hub service, embedding best practice, digital innovation and learning to develop a thriving peer community.

• Develop, deliver and take accountability including strategic oversight for an annual operational plan for the peer support hub.

• Work with Head of Marketing to develop an integrated promotional plan.

• Work with Head of Network Development to coordinate national partnerships.

Essential requirements include:

• Experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of effective budget management.

• Experience working in a role focused on one or more of the following areas; communications (including digital communications) or marketing.

• Significant experience of developing and delivering successful community engagement strategies.

Key Dates:

Deadline: 12pm on Friday 7 June 2024

Interviews: Thursday 13 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was. Please relate to this job role where possible.
3. You’ll be leading the new ‘hub’ team within the Peer Support Service, developing and innovating our model for support group leaders (who are also kinship carers). You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
4. Please give one example of where you have previously built or innovated a powerful and resilient peer community including in person and digital delivery. What was key to your success?
5. We’re building a thriving community of kinship carers across our peer support service. Looking at the job description and job pack, what would be your ambition for our national peer support hub?

Action for M.E. is the only charity in the UK providing direct support including healthcare services to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help improve lives now, while taking action for the future. It’s an exciting time to join as we are halfway through delivering our ambitious five-year strategy. 

This post will play a crucial part in helping the charity to end the ignorance, injustice and neglect experienced by people with M.E., as you will be supporting our fundraisers to maximise income generation and raise awareness. We are looking for an enthusiastic, well organised self-starter with excellent people skills to inspire and support our amazing community fundraisers as they raise funds for our work. You’ll work closely with the Fundraising and Communications teams to coordinate our community fundraising activities, including marathons, bike rides and coffee mornings.

Head of Programmes

Maternity Cover
Full time
12-month contract, August 2024 to end July 2025
Location: Malvern/Remote working with travel to the office 1 or 2 days per month
Salary: Up to £55,000

The role:

The Head of Programmes is a wide-ranging and key role within the Smallwood Trust’s leadership structure working closely with the CEO, the Grants Team and the Board.

Important priorities for the Head of Programmes will include:

Working closely with the CEO to implement and operationalise Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes and procedures where appropriate.

Shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework.

Instill a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners.

The role requires an established leader who is adept at demonstrating internal and external leadership and is able to provide robust grant management, ensuring programme quality and assurance to the CEO, the Board and major external funders.

The role will have 7 direct reports. You will be comfortable in the detail and bigger picture and be able to provide support and encouragement to the Grants Team across Smallwood’s grant and programme cycles and to ensure that best practice and learning from our grant programmes is shared externally and adopted internally.

Why work for us?

You will be joining us at an exciting time in our 135-year history. In the past 2-3 years we have received and continue to receive substantial funding to complement the income from our available investments. This role has scope to help Smallwood shift power to the women and communities it serves and to identify programmes that work in tackling gendered poverty.

What we can offer you:

- Generous annual leave entitlement- 25 days plus bank holidays- pro rata
- Flexible working conditions
- Employer contribution to pension scheme of 10%
- Enhanced Maternity/Shared Parental Leave and Pay
- Enhanced Sick Pay
- Promoting diversity and inclusion in the office
- Career growth and development opportunities through our commitment to learning

By working with us you are helping to change women’s lives.

Application instructions and timetable:

We will be holding a Question-and-Answer slot for those of you who would like to talk with us before applying for the role. This will take place on 4 June between 12 noon and 3pm. The CEO and Head of Programmes will be meeting with you.

If you would like to meet with the CEO and Head of Programmes before you apply please email Emma Crump (Head of Programmes) to arrange this. Her contact details can be found when you apply.

If you wish to apply for the position of Interim Head of Programmes, please submit the following by midnight on 24 June 2024:

- CV
- Cover letter (2 page maximum) answering our 3 questions:

(In order to help you answer these questions you can read our Strategic Plan 2022-2024 which is available on our webpage)

- Outline the main steps you would take to shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework?
- What would you put in place to instil a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners?
- Please tell us what you anticipate might be one of the main challenges that arise during the implementation of Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes andprocedures where appropriate.

Please note applications which are received after the closing date may not be responded to.

Virtual interview date: w/c 1 July 2024. We will make both daytime and evening interview times available.

Please note, should we receive a large number of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date. Applications which are received after the closing date may not be responded to.

You may also have experience in the following: Program Manager, Program Leader, Program Executive, Senior Program Manager, Program Administrator, Program Supervisor, Program Coordinator, Program Operations Manager, Chief Program Officer, Program Development Manager, Director of Program.

REF-214371

We’re looking for a MEAL specialist who is, at heart, a peacebuilder.  You’ll deputise for the Regional Director as needed, and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.

As Regional Head of MEAL, your work will go above and beyond reporting to the donor on logframe outputs and outcomes to the donor, as important as those are.  With your extensive peacebuilding experience, you’ll work with the team to develop and implement sophisticated metrics for measuring these changes over time.  You’ll feed this information back into programme delivery, to ensure programmes remain accountable to the wider population and adapt to the rapidly changing and fragile contexts in which we work.

You’ll also use your flair for writing and your publishing skills to produce more informal news items, telling stories of the impact of our work, and publicising the recommendations that come from dialogues we facilitate.  This will help us amplify voices that are often ignored by decision makers, leading to evidence-based policy making.

Role Duties and Responsibilities:

Develop and implement the programme’s monitoring and evaluation systems

Develop and oversee the systems to monitor and evaluate activities and their impact

Evaluate and enhance existing data collection tools used during previous monitoring exercises

Evaluate and enhance existing metrics to measure attitudinal and behavioural change resulting from programme activities.

Design the implementation plan to monitor and evaluate programme delivery.

Contribute to the development of Concordis’ peacebuilding methodology, policy, strategy and monitoring and evaluation.

Responsible for programme monitoring and evaluation

Ensure the programme adapts and evolves to meet the needs identified, remaining accountable to communities affected by conflict.

Monitor against performance indicators to check that the project is delivering as planned.  Identify issues and agree action plans to address.

Monitor against the Theory of Change and ensure the programme is achieving the intended impact.   If not, identify what needs to change and how to create that change.

Capture learning and identify what worked, what didn’t work and what we’d do differently next time.

Responsible for producing timely internal and external reports

Lead the MEAL team to produce monthly and bi-annual donor reports on all regional programme activities.

Generate clear, professional and visually attractive reports that explain the impact of our work and the recommendations from our dialogues.

Work with the Communications team producing informal news items, telling the story of the impact of our work and publicising the recommendations that come from dialogues facilitated by Concordis.

Create a culture of accountability and learning across the Regional Team

Lead on ensuring staff across the programme understand the role of MEAL in their work and have the skills to operate the required systems and capture the data.

Deliver training and coaching on our approach to MEAL, techniques and tools to the wider team.

Leadership responsibility in the Regional Team

Deputise for the Central African Regional Director in their absence.

As part of the regional Senior Leadership Team oversee the work and staff teams in the regional hubs in CAR, Cameroon, Chad and Sudan.

People Business Partner
Reference: JUN20245591
Location: Flexible in England
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

This is a permanent, full-time role for 37.5 hours per week.

We have a vacancy for a People Business Partner working within the People Business Partnering function and wider People Directorate.

Reporting to the Head of People Business Partnering, this role will be a vital link between the People Business Partners, Human Resources Operations and Learning and Organisation Development teams. We are looking for somebody with knowledge of the Business Partner role whose skills will meet the flexible needs of the business, who is able to oversee the end-to-end delivery of work and someone who can work on multiple activities at a time. The People Business Partner role aligns and works in partnership with the respective Directorate/business area to add value through the provisions of a range of people initiatives and interventions linked to Directorate and organisational objectives and priorities.

Working as part of the People Business Partnering team, the role will support ongoing transformational change by providing business insight, manage business and people risks and develop people solutions.

What's the role about?

This role will support the development and implementation of the Delivering our Strategy Sustainably work that underpins the RSPB wider business strategy and priorities.

The core part of the role of a People Business Partner is the ability to develop effective working relationships that influence across a range of stakeholders up to Leadership and Executive level.  In addition, People Business Partners are expected to work collaboratively across functional areas and Directorates in the successful delivery of people services, initiatives, and outcomes.

Through providing support to senior managers and leadership teams, People Business Partners play a key role in planning, developing, and identifying solutions that create value and ensure organisational and Directorate level strategies are realised.

Some key areas of the role of a People Business Partner include:

• The use of Insight & Data to support decision making.
• Understand Directorate/business complexities and specific requirements and be able to act on these for purposes of People and business planning.
• Identify resourcing plans in collaboration with senior management to ensure the effective supply of high-quality talent.
• Support Talent and Succession planning to ensure the organisation can retain and develop talent in line with business capability requirements in the immediate and future term.
• Provide transformational advice on a wide range of organisational development and change management initiatives and interventions.
• Actively support the delivery of HR People services across the organisation, reducing risks and enhancing people services and activities.
• Support the development of capability and knowledge in managers and leaders so that they can effectively manage their people.

Essential skills, knowledge, and experience:

• CIPD graduate member or equivalent.
• Sound knowledge of employment legislation.
• Knowledge and understanding of people-based change processes.
• Experience working in the capacity of a HR Business Partner.
• Ability to manage resistance to change and manage expectations of senior managers.
• Ability to work collaboratively across a range of stakeholders and functional specialists.
• Ability to influence others.
• Able to establish, build and maintain relationships.
• Sound coaching, mentoring, presentation, and facilitation skills.
• Able to support managers in designing career paths to support the future needs of the organisation.
• Problem solving and creativity in generating practical solution to business challenges.
• Substantial HR experience both operationally and strategically.
• Proven experience of leading and managing complex employee relations issues.
• Proven ability to understand business issues and identify HR interventions to improve the business performance.
• Leading and managing change successfully.
• Use of key metrics to measure organisational performance and to inform and develop learning experiences for managers.

Desirable qualifications, knowledge, skills, and experience:

• MCIPD/FCIPD.
• Experience managing projects.

Closing date: 23:59, Sun, 23rd Jun 2024

We are looking to conduct interviews for this position from week commencing 15 July 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Post: Head of Marketing and Communications

Reports to: Director of Fundraising, Marketing and Communications

Base: Any P3 hub or office (see Where We Work section of recruitment deck), with regular national travel and hybrid working options

Hours: Full-time (37.5hrs)

Shift pattern: Mon-Fri, 9am-5pm (flexible)

Salary: £43,855 (£46,047 with London weighting)

Contract: Permanent

Extras:

• Pension Scheme, matched up to 3% (with 5% employee contribution)
• 27 days annual leave + bank holidays
• PayCare membership (employee assistance programme with discounts, cashback on health appointments and access to counselling)

About the role:

Our Head of Marketing and Communications provides leadership and operational management of P3’s ambitious communications and marketing department, responsible for driving brand awareness and stakeholder engagement.

This post directly line manages and supports three colleagues (with a fourth team-member indirectly managed) with budget management responsibilities of around £100,000.

The Head of Marketing and Communications is responsible for delivering on our core departmental goals:

1. Build P3’s brand and reputation
2. Help grow staff and volunteer recruitment rates
3. Support the increase in staff and volunteer retention

This will be achieved through excellent cross-departmental working, innovative approaches that leverage new technologies and a real commitment to involving our stakeholders in the co-production of our messaging and products.

The Head of Marketing and Communications is line managed by our Director of Fundraising, Marketing and Communications, is an active member of our Senior Leadership Team and will work closely with operations leads across the country to identify opportunities to amplify our voice, improve stakeholder engagement, increase brand awareness and support on service bids and tenders.

This role will build rapport with the team through face-to-face support, will build connections with our regional teams through regular travel and engagement and will actively seek to learn the pressures and opportunities facing our frontline teams that can be addressed through people-centred marketing and communications. This role will build and maintain relationships with key internal and external stakeholder and will be a leader in driving the P3 culture and values across our organisation.

The successful candidate will have strong strategic marketing and communications skills and knowledge, excellent leadership and management skills, strong networking and budgeting skills, good awareness of and skills in outcome reporting (KPIs and ROI).

If after reading the recruitment deck you feel you're a suitable candidate, please apply by submitting your CV by 11:59pm on Sunday 16 June.

The successful candidate must hold a full UK driving licence and have access to a vehicle.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

Home based within South West England. Frequent travel to food banks around region, and some travel to staff conferences, 121’s and team away days

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs and key stakeholder relationships in South West, the leadership of a dynamic team of area managers that supports the network of food banks in the South West to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally. 

Role responsibilities 

• Strategic Leadership: Manage the delivery of food bank operations in the nation and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.

• Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks.

• Policy, public affairs and church engagement: Engage with a wide range of external bodies, including national government, elected representatives, faith and community organisations, and research bodies. Ensure that local churches (including church leaders) feel connected and understand the importance of ending the need for food banks in local communities. 

• Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers. Provide support, advice and guidance to Trussell Trust project leads as appropriate to ensure they understand the policy and public affairs context for delivering their work in the nation e.g. Pathfinder and Financial Inclusion team 

• Risk Management: Ensure consistent quality assurance of food banks across the nation , in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks. 
   

• Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.  

Person Specification 

Technical skills and minimum knowledge: 

• Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the /nation. 

• Policy and public affairs knowledge, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals. 

• Knowledge and experience of community development or local service provision. 

• Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals. 

• Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills. 

• Competent and efficient use of IT, including the main Microsoft Office programs and database management. 

Behaviours and competencies: 

• Demonstrates a commitment to the values of the Trussell Trust 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds  

• Role models inclusive behaviour, values and leadership 

• Excellent communication and interpersonal skills, particularly listening skills. 

• Confident, resilient and self-motivated team player 

• Well-organised and able to juggle competing priorities. 

• The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

Project Coordinator

We have an exciting new role that will support the Programme Director in the technical, functional and administrative aspects of project delivery and oversight as the charity develops and implements a transformational organisation redesign.

Position: Project Coordinator

Location: Homebased

Salary: £30,000 - £33,000 per annum

Hours: Full-time, 35 hours per week (flexible working)

Contract: Fixed term until 31/07/2025, with a view to extending up to 18 to 24 months

Closing Date: 10am, 17th June 2024

About the Role

As Project Coordinator you will support the oversight and delivery of the array of projects that fall within the Transformation Programme scope, to ensure that the vision, benefits, and value of this programme are fully realised whilst retaining a fully operational BAU.

About You

As Project Coordinator, you will bring with you the following key skills and experience:

• be able to demonstrate the ability to be proactive and solution focused, organised and methodical with a high attention to detail and have the ability to collaborate with a wide range of stakeholders and partners and use appropriate language/influencing skills,
• previous project management experience related to change management or in a mixed BAU/project delivery dynamic is desirable but not essential,
• prior knowledge of work scheduling, decision logging, RAI&D mapping and change control would also be beneficial but not essential,
• Strong IT skills including SharePoint and Excel are essential.

About the organisation:

This unique charity connects people and green spaces to deliver lasting outcomes for both, their vision is Healthier, Happier Communities for Everyone. They believe that green spaces are an essential part of healthy, happy communities.

The outcomes of their work:

Environment: Green spaces are created, protected and improved, for nature and for people.
Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

The organisation is committed to increasing equality, diversity and inclusion. This means reflecting critically on issues of equality, diversity and inclusion within all that it does, identifying and taking appropriate actions to reduce inequality. We welcome applications from anyone regardless of age, disability, ethnicity, heritage, gender, sexuality, religion or socio-economic background.

Other roles you may have experience of could include Project Manager, Project Lead, Project Coordinator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP