Operations manager jobs in south west

Location: Remote with occasional in-person meetings (Bath-based charity)
Hours: Approx. 30 hours per month (flexible)
Pay: £25 per hour (Freelance Contract)
Reports to: Coordination Team
Contract type: Freelance, subject to 6-month probationary review
Closing Date: Friday 9th May, 5:00pm

About Us

Boys in Mind is a Bath-based charity with a mission to promote positive mental health and prevent suicide, particularly among boys and young men. Our work is driven by young people, supported by professionals, and rooted in lived experience. We’re a small, friendly and passionate team, and we’re looking for a committed and proactive freelance administrator to help keep our charity running smoothly behind the scenes.

About the Role

This is a flexible, freelance role for an experienced administrator who thrives on organisation and enjoys working with purpose. You’ll support our Coordination Team with a range of administrative tasks that are key to ensuring our governance, operations and communications are effective and up to date.

You’ll need to be highly organised, tech-savvy, and confident communicating with a variety of people – from trustees and volunteers to partners and young people.

Key Responsibilities

• Manage inboxes and handle correspondence professionally and promptly

• Maintain and update our databases, digital files, and record-keeping systems

• Support onboarding processes for new team members and volunteers

• Ensure all policies are reviewed and up to date, ensuring charity compliance

• Support charity governance processes, including trustee meetings and documentation

• Take accurate minutes during meetings and distribute them in a timely manner

• Assist in the preparation of newsletters, reports, and other documents

• Attend and contribute to team meetings, reviews, and occasional training

• Use software including Microsoft Word, Excel, Outlook, Teams and cloud-based tools

• Carry out ad hoc administrative tasks as required by the Coordination Team

• Be available for occasional out-of-hours tasks, with prior agreement

About You

We’re looking for someone who is:

• An experienced administrator, ideally with previous experience in the charity, education or public sector

• Reliable, self-motivated, and able to manage their own time and workload

• Skilled in using common office software and cloud-based systems

• Confident communicating with a range of stakeholders

• Attentive to detail, especially with written communications and data handling

• Discreet and trustworthy, with a clear understanding of confidentiality

• Aware of and committed to safeguarding principles and best practices

• Aligned with our values around mental health, inclusion, and youth empowerment

Safeguarding Commitment

Boys in Mind is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Everyone working with us is expected to share this commitment and follow our safeguarding policies and procedures. This role is subject to an enhanced DBS check and two satisfactory references.

Other Information

• You will work on a freelance basis, invoicing monthly for hours worked

• The role is remote, but some in-person meetings in Bath may be required occasionally

• The initial contract is subject to a 6-month probationary review

How to Apply

Please submit a CV and short cover letter explaining why you're a good fit for this role to [Insert email or application link].

Deadline: Friday 9th May at 5:00pm
Interviews: Will be arranged individually with shortlisted candidates

Job Description

Title: Trust Administrator

Salary: £28k - £32k (depending on experience) + Pension

Contract: Permanent (3 months probationary period)

Hours: Full-time (37.5-hour week) with some flexibility preferred. Part time applications also considered. 

Location: Bristol office for probation period then hybrid working (at least one day a week homeworking)

Responsible to: Chief Executive

About Bristol Avon Rivers Trust (BART) 

Founded in 2012, the Bristol Avon Rivers Trust (BART) is a charity dedicated to restoring and protecting the rivers of the Bristol Avon. Guided by an evidence-based, ecosystem-wide approach, we focus on the health of the entire catchment, not just the rivers themselves. 

BART began as a grassroots effort driven by a shared passion for waterways. Today, with approximately 20 employees and an annual turnover of £1 million, we manage multi-year projects funded by diverse supporters to preserve and enhance the Bristol Avon catchment. 

We work with landowners, communities, businesses, farmers, water companies, councils and government agencies to protect and rejuvenate rivers, lakes, and estuaries, delivering benefits for wildlife, local economies, and people. Our efforts help reduce costs for farmers and water companies and enhance public health while addressing the climate and ecological crises. 

The post holder will join a growing, ambitious team delivering multi-benefit projects to protect and improve the Bristol Avon catchment, and the Trust Administrator will play a key role in supporting the smooth delivery of the Trust’s operations.

Job summary and purpose

The Trust Administrator is responsible for maintaining the core administrative functions of the Trust to ensure the smooth operation of the charity, enabling its mission to ensure healthy rivers for wildlife and people.

Reporting directly to the Chief Executive, the Trust Administrator will work with a range of internal and external contacts to ensure routine business functions, human and physical resources, supporter and governance liaison are working well. The role will involve working closely with the Chief Executive, but also with other members of the team, Trustees, supporters and suppliers.

The role will require exceptional organisational skills, excellent interpersonal skills, an attention to detail, and working flexibly in an agile environment. Experience of organisational administration in the public, private or charity sector, and experience of HR, meetings administration and IT are essential while purchasing and negotiating with suppliers is desirable. A helpful and positive attitude is needed, as is a willingness to embrace flexible ways of working. Adherence to certain policies and procedures is essential, including requirements such as data confidentiality and upholding a culture of professionalism.

Whilst the role is predominantly aimed at internal support, including for Trustees and supporters, external liaison will be required with suppliers, funders, partners, and the public. 

Duties and responsibilities 

A. Organisational administration

1Take ownership of core business administrative functions including the office space, monitoring and maintaining resources, monitoring inboxes.

2Liaison and negotiation with, and purchasing from, suppliers and providers spanning IT, resources, insurance etc.

3Assist in the upholding of key policies and procedures e.g. security and safety checks.

4  Coordinate routine governance procedures including organising and minuting meetings, filing returns, and communicating with Trustees.

5Coordinate routine HR procedures including recruitment and managing confidential records, including those of staff, supporters and volunteers.

6Coordinate external IT support; undertaking routine IT administration.

7Liaison with finance staff to facilitate the maintenance of timely and accurate financial records, including assistance with project claims where required.

8Executive assistance including diary management, event and meetings organisation.

B Contributing to the work of the BART in general

1Contribute to delivering the Trust’s objectives

2Help maintain and enhance the Trust’s reputation through external contacts

3Undertake other duties that may be appropriate to the position

Person specification 

C Qualifications and required knowledge 

Essential

1Educated to a degree level in a relevant field or equivalent professional experience in a relevant sector 

2Knowledge of relevant administrative processes and procedures 

3Understanding of managing contacts in a confidential manner 

4  Understanding of charity governance 

Desirable

5Understanding of the environmental / freshwater sector 

D Experience 

Essential

1Demonstrable experience of organisational administration in a team context

2Setting up and maintaining efficient administrative systems 

3Use of (essential) and routine administration of (desirable) office software applications e.g. MS 365 

4Experience of managing external contacts 

5Working alone and as part of a team 

ESkills & Competencies 

Essential 

1Highly organised and comfortable with agile working 

2Clear and correct plain English writing ability

3Excellent telephone answering and calling skills, with a wide range of audiences, including suppliers, stakeholders, and the public. 

4Excellent IT skills, including use of Office 365 

5Excellent interpersonal and communication skills

6Excellent time and task management 

Desirable

7Ability to negotiate and secure best value from suppliers 

F Personal Attributes 

Essential 

1Diligent and organised with an attention to detail

2  Strong interpersonal skills and assertiveness 

3Pro-active and innovative 

4Open, transparent and flexible 

5Commitment to a healthy freshwater environment

6Commitment to upholding professionalism

Desirable

7  Being able to maintain excellent client relationships

Miscellaneous

The post is likely to involve occasional travel throughout the Bristol Avon (Bristol, South Gloucestershire, Bath & Northeast Somerset, Wiltshire, North Somerset) therefore a full UK driving licence and use of own vehicle is required. Mileage expenses will be paid at 45p per mile as set out in HMRC’s Approved Mileage Allowance Payment. Some evening and weekend work may be required. We will also require the successful applicant to undergo a DBS check and provide satisfactory references. 

How to apply 

Interested parties should submit a CV and a one page covering letter explaining why you would perform well in this role and what you could bring to BART. 

Interviews for this post will take place in Bristol, date TBC. 

Please note, due to limited resources you will only be contacted should you be successful in gaining an interview. We would like to thank you for your interest in this position. 

Thank you for your interest in applying for a role with the Bristol Avon Rivers Trust. 

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.

This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.

Key Responsibilities:

• Maintain accurate and legally compliant supporter and membership data in the CRM system.
• Develop, implement, and review CRM data processes to improve the supporter journey.
• Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
• Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
• Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
• Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
• Ensure the accurate recording and reconciliation of donations and membership fees.

Person Specification:

• Experience working with CRM systems to manage supporter or customer data.
• Understanding of data protection and legal compliance regarding data handling.
• Strong organisational and interpersonal skills with attention to detail.
• Excellent communication skills and a commitment to delivering high-quality customer service.
• Experience in managing financial transactions and payment processes.
• Previous experience within a fundraising or membership-based organisation.
• Familiarity with Direct Debit administration and working with BACS or Payfile systems.
• Ability to liaise with external service providers and support cross-functional teams.

What’s on Offer:

• This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
• A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
• A rare part-time opportunity of 29.5 hours per-week and an immediate start.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role: Salesforce Administrator
Salary Band: £28,000 - £44,675 (starting salary expected to be £33-£35k) pro rata
Contract: Permanent
Hours: Part Time (24 hours pw)
Location: Woodstock, Oxfordshire

Plunkett UK is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.

Community-owned businesses are owned and controlled by community members, who each have an equal and democratic say in how the business is run. They can be any type of business ranging from village shops, pubs and cafes, through to woodlands, fisheries and farms.

This is an exciting opportunity to join the Plunkett team and be responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce instance; Salesforce Certified Administrator or higher preferred. In this role you will:

• Translate processes into technical solutions.
• Plan for upgrades, seasonal releases and long-term projects
• Manage Salesforce integrations – (FormAssembly, Mailchimp and Zapier)

If you are interested in joining Plunkett UK, and growing the network of community-owned businesses UK-wide then we look forward to hearing from you.

Closing date for applications: 9am Tuesday 6 May 2025
Interview date: Interviews will be held at our offices in Woodstock during w/c 12 May 2025 or via video conference.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

Registered Charity: 313743

No agencies please.

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Governance and Business Administrator
Salary: (Banding Level 2) £27,185
Contract type: Permanent
Working hours: Full time (Part time hours could be considered)
Location: Taunton, Somerset with Opportunity for hybrid working

Somerset Wildlife Trust requires a talented Administrator to join the busy People, Culture & Resources Team.

This is a key post within the Trust communicating with key stakeholders and Teams. This is a fantastic opportunity for career development, joining a team of passionate people committed to working together to achieve more for nature in the beautiful county of Somerset.

The role will provide effective governance organising and facilitating Trust Council and committee meetings. Responsibilities will include scheduling meetings, preparing agendas, and taking minutes for board and committee meetings. The Governance and Business Administrator will be maintaining records, advising on governance procedures and liaising with stakeholders.

As Business Administrator within the People, Culture and Resources (PCR) Team, the role will provide office support, answering telephone calls, emails, handling correspondence and maintaining records. The role will develop and maintain relationships with Trustees, external contacts and other stakeholders. Also, the role will implement techniques and processes to enhance productivity and efficiency.

Responsibility 1: Lead on providing expertise on a comprehensive governance service

1. Acting as secretary to the Trusts Council, sub committees and Sales Board.
2. Providing logistical and administrative support to the CEO, Directors, Chair and Trustees.
3. Supporting the chair to set dates of council meetings, produce Council agendas in liaison with the CEO, Chair & Committee Chairs and ensuring accurate minutes are taken, approved, and circulated in a timely manner.
4. Working autonomously maintaining the governance archive for Council and overseeing full governance archive on SharePoint.
5. Maintaining live files and records at Companies House.
6. Acting as secretary to the Nominations Committee including maintaining the register of trustee and honorary officer terms of office and managing the process of nominating, recruiting and inducting Trustees.
7. Assisting with the production of high-quality papers and presentation materials and developing solutions to complex issues.
8. Fixing dates, orchestrate agendas, papers and minutes for Council meetings and carry out chasing actions as required using your excellent communication and negotiation skills.
9. Organising and facilitating Trustee inductions.
10. Regular and structured reviewing of governance documents, policies, processes, and terms of reference, keeping abreast of developments in governance legislation & best practice.
11. Maintaining and updating the SWT Governance Handbook and ensuring legal compliance.

Responsibility 2: Provide a comprehensive administrative and clerical support to the People, Culture and Resources Team to support the smooth running of the office.

1. Overseeing the PCR team administrative support functions.
2. Handling communications:  Greeting clients, answering incoming calls, replying to emails and dealing with both incoming and outgoing post.
3. Organising schedules: Scheduling meetings, appointments and events, and organising any necessary materials for them.
4. Maintaining office equipment:  Operating and maintaining equipment such as photocopier and franking machine.
5. Supporting staff: providing administrative support to colleagues with occasional administrative work on PCR projects.
6. Keeping track of inventory and ordering office supplies such as first aid equipment, coffee and tea and other items.
7. Using spreadsheets for budget evidencing and monitoring purposes – (credit card transactions & Amazon purchasing).

Responsibility 3: Utilising your strong commitment to customer service, provide a first-class customer service for the organisation and its stakeholders, ensuring that every customer is completely satisfied with their customer experience

1. Ensuring that all telephone, face to face and written enquiries are responded to promptly and dealt with in an efficient manner.
2. Answering customer queries, responding to questions from incoming correspondence.
3. Resolving complaints by liaising with relevant teams to ensure customer satisfaction and ensure regular contact with both internal colleagues and external stakeholders.
4. Keeping accurate records of customer interactions including a complaints log.
5. Providing information to stakeholders to answer questions and queries.
6. Escalating issues referring any complex issues to Heads or Team managers when necessary.

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Monday 12 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

Corporate Partnership Executive

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.

You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.

Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships.  As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.

#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising 

This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.

The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.

We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers.  We have a wide range of commumity centre users, and estblished partnerships and networks.  The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy.  Our new COO will work to support and develop all this towards a sustainable future.

Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.

Further information is in the Job Pack.

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

The Countess of Brecknock Hospice provides expert, compassionate palliative care to people with life-limiting illnesses in Andover and the surrounding areas. Care is delivered both within the hospice’s beautiful new premises and out in the local community — and made possible by the generosity of local people and the work of our dedicated charity team.

The Countess of Brecknock Hospice Charity is now seeking an experienced and inspirational Deputy Charity Director & Fundraiser to help shape and grow our future. This is a pivotal new role, created at an exciting moment of expansion, and offers the opportunity to significantly increase our fundraising capacity, strengthen our impact and deepen our reach across the community.

If you are a strategic, hands-on fundraising leader with a strong track record of income growth across a variety of streams, we would love to hear from you. You will bring fresh thinking and proven experience in engaging individual supporters, trusts, corporates and the wider community — along with the drive and resilience to grow income from £800k to over £1m in the next few years.

This is a varied, rewarding role in a small, passionate team, where your ideas will be welcomed, and your impact will be clear.

Role: Deputy Charity Director & Fundraiser
Location: Offices based at the Countess of Brecknock Hospice in Andover, with some flexibility for hybrid working
Salary: circa £50,000 per annum depending on experience
Contract: Full-time, permanent (35 hours per week)

Amongst other criteria, the successful candidate will have:

• A proven track record of successful income generation across multiple fundraising streams, ideally including major donors, events, trusts and foundations, legacies, corporate partnerships and community fundraising.
• A proactive and strategic mindset, with the ability to spot opportunities, shape compelling cases for support, and deliver results.
• The confidence to operate at a senior level and deputise for the Charity Director when needed.
• Outstanding interpersonal skills and the ability to build meaningful, lasting relationships with supporters, donors and volunteers.
• A deep connection to the mission of hospice care, and a commitment to our values of compassion, dignity and respect.

If you would like to receive a full candidate information pack for this role with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.Tthe Information Pack can also be found as an attachment to this advert.

Closing date for applications: 9am, Tuesday 27th May 2025

Interview Date (in person): Tuesday 3rd June 2025

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

POST: Healthy Relationships Project Worker  

RESPONSIBLE TO:  Senior Project Worker  

HOURS: 37.5 hours per week between the hours of 9am - 10pm Monday to Sunday, (flexibility is expected to suit the needs of the project and young people)

Once a successful probation period of 3 months is completed the option to opt into our 4 day working week is implemented.

ORGANIZATIONAL AIMS:

1. To initiate, build and maintain purposeful relationships with young people

2. Encourage young people to broaden their horizons to be effective citizens

3. To support young people in their understanding of risk and challenge

4. Support young people to identify and achieve aims so that they may reach their full potential

OUR VALUES:

Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

JOB PURPOSE:

The Healthy Relationship Worker will be responsible for supporting both young people and families around topics relating to relationships and sexual health through delivery of one to one and group work support.

MAIN RESPONSIBILITIES:

• Provide a support service to young people across Cardiff, working in partnership with statutory and voluntary professionals to ensure young people are supported with their sexual health and relationship needs.

• To plan, deliver and evaluate one to one and group activities which support the sexual health and wellbeing of young people in Cardiff, with a particular focus on vulnerable young people and those at risk.

• To have a good understanding of current issues affecting young people with a focus on relationships, teenage pregnancy and risk factors associated with teenage pregnancy

• Support with the admin and coordination of the C-Card scheme.

• Work with local and national partners to support young people to gain access to appropriate information and advice in relation to relationships and sexual health.

• To maintain records and provide reports to funders and senior management as necessary

• Promotion of the service to relevant partners in health, education and social services, to include an active social media presence.

• To maintain accurate records of young people accessing the service and statistical information, to allow effective evaluation for funders.

• To attend various staff group/team meetings both internal and external.

• To attend any identified training as agreed with the line manager.

• To adhere to and comply with all organisational policies and procedures.

• To be able to respect the Christian ethos of the YMCA and uphold its values

• Other duties as thought relevant and appropriate by the Management to ensure the day-today operation of the organisations which includes covering others roles in their absence.

PERSONAL SPECIFICATION Healthy Relationships Worker

Essential

• Driving licence and access to own vehicle
• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

EDUCATION

• Minimum of Level 3 Qualification in Youth & Community or a similar discipline

KNOWLEDGE/EXPERIENCE

• Demonstrable experience in working with young people
• Proven track record of working with young people
• Knowledge and experience in session planning and evaluation
• Knowledge and understanding of All Wales Child Protection Procedures, Health and safety, equal opportunities and Confidentiality
• Understanding and value of equality and diversity in the workplace
• Experience of liaising with external agencies and partnership working
• Knowledge of services available for young people with experience of signposting and referring to relevant agencies

SKILLS

• People focused and non-judgmental attitude
• Organisational skills: Ability to prioritise and manage own workload and time
• Ability to make decisions
• Ability to manage difficult situations and challenging behavior with young people
• Ability to relate to young people from a wide range of backgrounds

ATTITUDE

• Commitment to effective service delivery to young people
• Commitment to good practice standards
• Positive approach to change / innovation
• Able to respect the Christian ethos of the YMCA and uphold its values
• Commitment to co-operative working and able to work autonomously and as part of a team
• Professional approach to confidentiality, boundaries and anti-discriminatory practice
• Reliable / dependable
• Flexible working ability to work weekends and evenings due to the nature of the post

OTHER

• Driver with own transport with business insurance

Desirable

EDUCATION

• Qualification in working with children and young people

KNOWLEDGE/EXPERIENCE

· Knowledge of the C-Card Scheme and/or trained C-Card Assessor

OTHER

• Ability to speak Welsh

Do you have a heart to see positive change in the lives of people who are trying to make a new start in the community after prison, and a genuine belief in their ability to make such changes?  Do you have experience of working in a prison environment?

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into the locality, within the counties of Devon, Cornwall and West Somerset.  This includes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.

We are actively seeking to strengthen our team of Community Chaplains and specifically to appoint a new Community Chaplain in Cornwall, to work with people in the community after they have served a sentence.  The role is also a strategic one, in that it will involve extending the network of support in the county, through the development of support hubs with other service providers.

There is a Genuine Occupational Requirement (GOR) under the Equality Act 2010 for applicants to actively embrace the Christian faith ethos and values of SWCC, and to be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.  The successful applicant will have the ability to build positive relationships with a wide range of people, from aged 15 to 80!  Flexible Homeworking is possible by agreement.  The role entails a significant amount of travel, and some occasional weekend and evening work will be involved.