Operations manager jobs in st katharines amp wapping, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Support Services (Interim)
REPORTING TO
Director of Frontline Services
START DATE
mid-September 2025
PURPOSE OF POSITION
This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.
You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.
This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.
· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.
· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.
· Promote accountability and co-production approaches with residents.
· Support with the creation and review of local and service wide policies and procedures.
· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures
· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.
· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.
Stakeholder Management
· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.
· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.
· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
· Represent the organisation externally at forums, conferences and meetings.
· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.
Business Planning and Project Management
· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
· Where agreed, project manage new services or service developments.
· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.
· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.
Managing and Developing People
· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.
· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.
· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.
· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.
· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.
· Managing the workload of teams to ensure that adequate cover is provided at all times.
Safeguarding Lead
· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date
· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.
General
· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
· To undertake such other duties within the competence of the post holder which may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context
· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment
· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs
· Experience of contract management with stakeholders
· Experience of project management and mobilisation of new services or developing existing services
Skills & knowledge
· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.
· Knowledge of the commercial and regulatory requirements of supported housing.
· Strengths based coaching skills.
Abilities
· Ability to interact at senior level with external stakeholders.
· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.
· Ability to network, liaise, negotiating and influence effectively with outside agencies.
· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.
Personal qualities
· Demonstrates a commitment to the charitable purposes of Your Place.
· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.
· Excellent organisational skills.
· Strong communication and negotiation skills.
· Strong sense of responsibility and accountability.
· Awareness of own training and support needs.
Desirable criteria
· Educated to degree level or equivalent in adult social care or leadership and management.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.
Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.
We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is excited to be working with one of the UK’s most respected human rights charities to appoint an HR Administrator. Our client provides life-changing support to people who have survived torture and trauma, working tirelessly to restore dignity and rebuild lives.
This is a 12-month maternity cover contract, offering a chance to play a pivotal role within a small and supportive HR team. The position is full-time, based in London (Finsbury Park), with a hybrid working arrangement that requires four days a week in the office.
As the first point of contact for HR queries, you will provide high-quality administrative support across the employee lifecycle. From coordinating recruitment campaigns and welcoming new starters, to managing contracts, maintaining accurate HR records, and supporting payroll processes, you will help ensure the smooth running of HR operations. You will also assist in delivering wellbeing and learning initiatives, liaise with managers and staff, and uphold the highest standards of confidentiality and professionalism.
We are looking for a highly organised administrator with excellent attention to detail and a proactive approach to managing competing priorities. You will bring outstanding interpersonal skills, a collaborative spirit, and the ability to provide excellent internal customer service. Confidence using MS Office applications, including Excel, Word and PowerPoint, with experience of analysing data will be key to your success. An understanding of the importance of confidentiality in HR, coupled with a genuine interest in supporting staff wellbeing and development, will be highly valued. Experience of working in a professional clinical environment and/or the charity sector would be highly desirable.
To apply, please submit your up-to-date CV by Friday, 29th of August at 11.59 AM.
Cover letters are not required for this recruitment process.
Please note - only successful applicants will be contacted with further information.
Please note - the successful candidate will be required to complete a standard DBS check.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you an experienced fundraising leader ready to shape the future of Individual Giving and Legacies at a national charity?
We're looking for a Head of Individual Giving & Legacies to lead our talented teams and drive significant income growth through multi-channel marketing and supporter engagement. This role plays a vital part in the Motor Neurone Disease (MND) Association's fundraising strategy, with responsibility for developing innovative approaches, managing a substantial income budget, and delivering an exceptional experience for our donors, supporters and those leaving gifts in
You'll oversee a committed team, working collaboratively across the organisation and with external partners. This is an excellent opportunity for someone who brings strategic insight, strong leadership, and a track record in growing income in Individual Giving and/or Legacy fundraising.
Key Responsibilities:
- Lead the development and delivery of the Individual Giving and Legacies multi-channel strategy to achieve ambitious income targets.
- Support, develop, and manage a high-performing team.
- Identify and assess new opportunities for growth, leading associated business cases and change processes.
- Oversee supplier and agency relationships, ensuring campaigns are delivered effectively and within budget.
- Work with an external Legacy Administration LLP to ensure gifts in Wills are administered promptly, in line with delegated responsibilities.
- Collaborate across teams to support shared goals and deliver an engaging supporter journey.
- Work with the Data & Insight and Finance teams to understand campaign performance and monitoring key metrics.
- Promote best practice in supporter experience, audience segmentation and journey planning.
- Manage an income budget of approximately £15 million.
- Ensure legal and regulatory compliance, incorporating changes as needed.
- Contribute to relevant management groups and support the wider leadership team.
About You:
- Proven experience of increasing income and enhancing supporter engagement in Individual Giving and/or Legacies.
- A confident and inclusive leader who enables team members to succeed.
- Strong communication and relationship-building skills with internal and external stakeholders.
- Strategic thinker with experience of analysing data to guide decisions across multiple fundraising channels.
- Demonstrated success in developing new fundraising products or initiatives.
- Skilled in managing budgets and resources effectively.
- Familiar with CRM and other relevant fundraising tools.
- Committed to the values and purpose of the MND Association.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office in London or Northampton 2 days per week.
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interview Date: Tuesday 16th September
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience growing income across Individual Giving and/or Legacies, using data and insight to shape audience-led, multi-channel communications.
- Experience leading high-performing teams and creating an inclusive, supportive environment.
- Experience of building business cases, leading change, managing budgets, and working with CRM systems or other fundraising tools.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Department: Supporter Engagement and Operations
Salary: £35,470 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term contract for 12 months
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
At Plan International UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Income Executive to play a key role in making every supporter feel valued, appreciated, and connected to our mission of creating a just world for all children, especially girls.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel proud to stand with us.
This is an exciting time to join our Supporter Engagement and Operations Unit. You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
We’re seeking someone who brings:
- Hands-on experience processing offline and online donations across multiple channels
- Strong knowledge of Gift Aid regulations and Direct Debit compliance
- Exceptional attention to detail and problem-solving skills to keep things running smoothly
- Great communication skills and the ability to work effectively with colleagues across the organisation
- Experience using CRM or supporter databases to manage and track supporter interactions
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by purpose.
If you want to be part of a collaborative, values-driven organisation where your work directly impacts our ability to deliver positive change for children worldwide, this is the role for you. You’ll join a team that supports, celebrates, and shares a commitment to Feminist Leadership Principles and equality.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on 31 August 2025
Interviews will take place on 9 September 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-223328
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.
We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.
The Role
As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:
• Lead and coordinate the daily operations of two Crisis Café sites.
• Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.
• Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.
• Build strong partnerships with local services, promoting the Café and its impact.
• Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.
This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.
What You’ll Bring
We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.
Essential Skills and Experience:
• Proven ability to support individuals in crisis, helping them develop self-management strategies.
• Experience managing small teams and volunteers.
• Strong understanding of mental health services and the recovery approach.
• Excellent communication and administrative skills.
Desirable Skills:
• Mental Health First Aid or Suicide Prevention training.
• Knowledge of national suicide prevention strategies.
What We Offer
· A supportive and collaborative work environment.
· Opportunities for professional development, including training and supervision.
· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.
· Flexible working
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Paid time off for medical appointments
· Staff away days and socials
Shifts include evenings and weekends across two locations:
Hampton Road, Twickenham, TW2 5QB
Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB
Apply Now
If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!
We are actively interviewing for this role.
The successful candidate will need to undergo an Enhanced DBS check.
Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.
Let’s build a stronger, healthier community together.
Please ensure your cover letter details how you meet the person specification for the role.
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Programme Officer, Knowledge, Learning and Communications, you will be working closely with the Manager in the Knowledge, Learning and Communications (KLC) team and you will engage with civil society issues throughout the Commonwealth. You should have relevant experience in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the Foundation’s programmes to build engagement with civil society audiences. This position is only open to applicants with an existing right to work in the United Kingdom.
The organisation
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance. Our key focus areas are climate justice, health justice and freedom of expression. Our cross-cutting themes are gender equality, small and vulnerable states and young people.
The Foundation’s current Strategic Plan, which details what we are doing, how and why, can be accessed via our website, along with our latest Annual Report where you can get a good idea of how we are currently working.
The programme
The mandate of the Knowledge, Learning and Communications (KLC) programme is to capture, distil and share knowledge and learning to strengthen Foundation’s impact and effectiveness. The programme brings together a range of functions critical to the Foundation’s identity, coherence and visibility including the facility to learn internally; management of information and infrastructure; leadership of the Foundation’s monitoring and evaluation work; and all aspects of our communications and outreach including reporting.
The role
The Programme Officer (PO) will support the effective delivery of the Foundation’s Knowledge, Learning and Communications (KLC) workplan. Working under the supervision of the KLC Programme Manager, you will be responsible for maintaining the Foundation’s websites; planning and creating content for our online channels that communicates meaningful results and tells the Foundation’s story in as engaging way as possible; event coordination, facilitation and promotion; support for media relations; support for annual reporting and results monitoring; and support to Foundation staff in the optimal use of communications tools and IT.
Key tasks and responsibilities
The postholder will undertake the following key tasks:
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Actively promote the values and aims of the Commonwealth
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Monitor and engage with sector news, trends and discussions
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Plan and create content for all social media channels, monitoring and reporting on social media reach and digital metrics
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Manage content for the Foundation’s websites and work with web developers to develop functionality and meet evolving needs
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Play a leading role in event coordination and promotion
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Work collaboratively with the other Foundation programmes, identifying opportunities to maximise synergies towards the Foundation’s vision and mission
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Guide staff in the effective use of information technology including platforms such as Zoom Webinars and databases like Airtable
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Generate writing and other media that captures ideas and best practice from one area of our work and communicates it effectively with a wider audience
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Coordinate and support data collection and monitoring results against our strategy
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Prepare copy and content for briefing notes, reports and presentations
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Guide and support staff in their communications
The individual
We seek an individual with demonstrated experience in communications gained within a comparable field, especially of social media and online marketing, along with experience of using website content management systems. The ideal candidate will also have experience using the Adobe Creative Cloud Suite and have a good understanding of Microsoft tools and webinar/virtual meeting platforms. They will have strong writing skills and experience in storytelling and reporting, along with an ability to work collaboratively with stakeholders. They should have an awareness of ensuring brand and style guidelines are reflected across communication activities and be comfortable acting as a first point of contact for media enquiries as well as liaising with colleagues and external suppliers.
What we Offer
Salary expectations: £32,076 - £35,605 per annum
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online via the Commonwealth Foundation website.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
You must possess and declare the right to work in the UK at the time of application submission for your application to be considered. The Commonwealth Foundation does not sponsor work visas.
Closing date for applications:
9.00am BST Tuesday 26 August 2025
Interviews:
First-round interviews will be held online, in the week beginning 8 September 2025.
Second-round interviews will be held in person in the week beginning 15 September 2025 at Marlborough House, central London.
The client requests no contact from agencies or media sales.
About the team
This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.
The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.
The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.
We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.
Key responsibilities
Team Support
- Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
- On-site support at events as required.
- Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.Manage incoming enquires quickly and professionally.
- Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.
Salesforce
- Be the point of contact for creating Salesforce reports to help drive fundraising activity.
- Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
- Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
- Support the creation and development of individual dashboards to help track and increase fundraising.
- Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.
Donor engagement support
- Assist with research on donors and prospects.
- Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
- Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
- Support with the preparation of templates and collateral such as presentations and donor communications.
- Proofreading of applications, reports and external communications.Write briefs for senior colleagues in advance of donor meetings.
- Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.
Person specification
Essential:
- Proven experience of working in an administrative role within the charity sector.
- Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.
- Experience of supporting the processing of donations and financial management systems.
- Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
- A continual focus on improving service to donors, both internal and external.
- Excellent written communication skills.
- Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.
- Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
- Excellent analytical and data reporting skills.
- Excellent PowerPoint and presentation skills.
- Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.
- Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
- Excel skills would be a benefit.
- Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 26th August 2025.
Interviews
1st interviews will take place on Monday 1st September 2025.
2nd interviews will take place on Thursday 4th September 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Open Age are looking to recruit a Centre Coordinator, who can demonstrate a passion for creating a welcoming and accessible atmosphere for older people at our dedicated centres.
In this role you will ensure the centre runs smoothly on a day to day basis, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactively approach to your work.
About Open Age
Open Age is a membership organisation, offering a weekly programme of low-cost, fun-filled classes and events designed specifically to meet the needs of the older adult. Our activities range from Yoga and IT courses to phone groups, cultural visits and weekly sessions for carers. Each one enables our members to meet new people, have fun together and feel part of a community - because we’re here to help people live happier, healthier and more connected lives.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
The client requests no contact from agencies or media sales.
Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.
We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.
This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.
We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime.
Please see the job pack for more information.
Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.
The client requests no contact from agencies or media sales.
AllChild is a successful children’s charity committed to ensuring every child can flourish. We are seeking a highly organised and proactive Executive Assistant to support the CEO and Executive Team. You will act as the point of contact for key external and internal stakeholders.
As the Executive Assistant, you will ensure the smooth coordination of Board, Executive and Leadership meetings, projects and activities. The role requires a proven ability to manage multiple priorities and a keen attention to detail, ensuring the smooth functioning of daily meetings, regular activities, and long-term projects. You will be comfortable taking the initiative and offering strategic support to the Executive team to increase the success of key relationships, opportunities and projects.
This is a key role working with a dynamic team in a growing charity requiring discretion, initiative, and strong communication skills. You will share our vision that every child can flourish and be aligned with our values of ambition, connection and trust.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 22 August 2025.
Join our team to develop your communication and organisational skills whilst championing our network of county-based charities across England.
Network Engagement Assistant
Job ref: NEA
Department: Communities and Participation
Location: London office (N1) or home based, with regular travel
Reporting to: Network Engagement Manager
Hours: Full Time. 35 hours per week
Salary: £29,269 for a role based in our National Office in London or £25,134 for a home-based role outside of the London travel to work area
About Us
We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.
We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.
About the Role
In this role, you’ll be part of the small network engagement team, working alongside the volunteering and participation team, in the Communities and Participation directorate.
You’ll assist with supporting, championing and enabling effective collaboration with the network of county-based local CPRE charities across England.
This role has a communications focus and involves editing a weekly email newsletter and an intranet. You’ll be the first point of contact for local CPRE staff and volunteers with queries about the work of their local charities. You’ll organise and support online meetings and events and be involved with measuring and reporting the effectiveness of our work.
The Communities and Participation team is mainly home-based, so applications are encouraged from remote workers with the expectation of travel to meetings and events approximately twice a month, for which expenses are covered.
Full training will be given in all aspects of this role, along with ongoing support and opportunities for development.
AI will not be used in the recruitment process for this role.
Closing date: 9am, Wednesday 10 September
Interviews: Monday 22 or Tuesday 23 September
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.
Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment. If you are shortlisted for interview, we will conduct a right to work check prior to the interview.
CPRE is an equal opportunities employer.
No agencies please.
The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.
The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.
By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation.
Main duties and responsibilities:
1. Maintaining accurate and up-to-date financial records by:
● Accurately recording all financial transactions, including income, expenses, invoices, payments, and receipts, ensuring they are categorised correctly in the financial system
● Regularly reconciling bank accounts, credit card statements, and other financial documents to ensure accuracy and identify discrepancies
● Maintaining and organising all financial documentation, including invoices, receipts, contracts, and financial reports, in accordance with internal policies and regulatory requirements
● Ensuring that all financial data is entered into the accounting system in a timely manner and accurately, and keeping records updated as necessary, reflecting any changes or corrections
2. Supporting organisational income and expenditure processes efficiently by:
● Monitoring and tracking income and expenses across various budgets, ensuring all transactions are in alignment with allocated funds and any restrictions on specific funds
● Processing self-generated income from all LAH activities (e.g., Space rental, hall hire, Saturday School, etc.) by preparing related invoices, ensuring accurate record-keeping, and diligently tracking payment status
● Recording and processing utility bills, ensuring proper allocation of recharges where applicable
● Preparing payments on the CAF Bank platform for approval by authorised signatories
3. Assisting organisational financial compliance by:
● Preparing financial records for audits and financial reporting as required, ensuring compliance with tax laws, charity regulations, and other applicable legal standards
● Maintaining and updating the LAH’s inventory by accurately recording purchases, disposals, and changes in assets, such as IT equipment and furniture
● Assisting with payroll enrollment administration for new starters, ensuring accurate processing and compliance with relevant payroll procedures
● Collaborating with senior management to ensure adherence to LAH’s Financial Policy and internal financial procedures
● Supporting the development and implementation of enhanced financial systems and internal controls to improve efficiency and compliance
4. Other accountabilities:
● Attending team meetings and one-to-ones as required
● Participating in relevant training or professional development to maintain and
improve financial administration skills
● Carrying out any other bookkeeping-related duties appropriate to the post, as
agreed with your line manager
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.
Head of Finance
Education for Industry Group
Full-Time
Permanent
Electra House – London, Moorgate EC2M 6SE
About the role
As Head of Finance for EFI Group, you will play a pivotal role in safeguarding the Group’s financial health, enhancing operational insight, and supporting strategic decision-making.
Reporting directly to the CFO, you’ll lead a high-performing finance team, deliver insightful financial reporting, and act as a key business partner across all functions and subsidiaries. You will take a lead on month-end processes and reporting and preparation for the annual audit. You’ll also line manage, coach, and support junior finance team members, while providing accurate and timely financial information to budget holders across the organisation. Experience with developing integrated finance systems (Sage Intacct is in use) and the ability to work independently are essential. This is an exciting opportunity to contribute to a collaborative finance team where your expertise will directly support key financial decisions and continuous improvement.
About you
- Qualifications: CCAB qualified (ACCA, CIMA, ACA).
- Experience and Team Leadership: Proven experience in a similar finance role, including managing a team.
- Expertise: Strong knowledge of double-entry bookkeeping and key accounting functions such as reconciliations and ledger management.
- Passion: Proactive, flexible, and a collaborative team player.
- Gravitas: Comfortable with business partnering at all levels of the business and liaising with external auditors and banks as needed.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded professional qualifications, personal growth allowance and annual CPD.
- Generous and flexible leave options, including an around-the-world trip after five years of service.
- Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly wellbeing allowance and financial loan options to support your financial health.
Salary:
From £58,000 to £60,000 per annum, subject to qualifications and experience
How to apply/Next Steps:
Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, we will need a completed Application Form.
Closing Date:
8am on Tuesday, 9 September 2025.
More Information/Contact us:
For more information about the EFI Group, visit our EFI website and refer to the job description.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
The client requests no contact from agencies or media sales.