Operations manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Are you a passionate partnership professional, with experience of leading successful corporate partnerships teams?
From funding key projects to providing free dog treats, our corporate partners enable us to help dogs and their owners and share our message with more audiences. We’re looking for a Deputy Head of Corporate Partnerships, who will take the lead on nurturing these important relationships.
What does this role do?
As Deputy Head of Corporate Partnerships, you’ll:
- primarily focus on managing existing accounts, deepening these relationships and ensuring they remain mutually beneficial,
- lead, coach and mentor our corporate partnerships team, enabling account managers to retain and grow our portfolio, and thrive in their roles,
- be entrepreneurial and innovative, with a knack for identifying opportunities to grow our income,
- work closely with our corporate development team, who identify and cultivate new partnerships, to ensure all partnerships move seamlessly between teams,
- alongside the Head of Corporate Partnerships, build and implement an ambitious, long-term strategy for portfolio growth.
Could this be you?
To be successful in this role, you’ll need some solid account management experience, specifically managing relationships with high-value accounts, ideally in the charity sector. You’ll be an experienced manager, who can lead, coach and develop a team to hone their skills. You’ll be an excellent communicator, who is comfortable working alongside senior stakeholders internally and externally. Above all, you’ll have a commitment to Dogs Trust and the work we do.
Interviews for this role are provisionally scheduled for week commencing 17th November 2025.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 November 2025
Interview Date: 18 and 19 November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?
The Organisation
Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.
The Role
We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure.
Please visit our website for our full Job Description and Person Spec.
Key Responsibilities include:
Finance
- Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
- Oversee cash flow, accounting, and audit functions.
- Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
- Produce monthly expenditure reports to assist the Senior Management Team.
- Produce quarterly management accounts for Board and Lenders.
- Prepare the annual financial statements and oversee the audit process.
- Ensure financial and regulatory returns are submitted in a timely manner.
- Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
- Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
- Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
- Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.
Administration & Operations
- Supervise the bookkeeper.
- Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.
The Person
Essential Criteria
- Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
- Proven experience in financial management, including budgeting, forecasting, and reporting.
- Experience of managing audits and preparing statutory accounts.
- Experience of working in a senior administrative or operational role.
- Experience of managing or supervising staff and/or contractors.
What we offer:
- Flexible working arrangements and hybrid working
- Generous holiday entitlement, with the option to buy or sell leave
- A supportive, inclusive, and purpose-driven team
- The opportunity to be part of a unique and impactful organisation
- Casual dress in the office
We empower people who are homeless to transform empty houses in Leeds into homes and become part of a community
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and fixed term contract for one year.
The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
Team: Community Operations
Location: Homebased with travel to the Cat Centre and across Northern Ireland
Work pattern: 3 days per week, 0900-1700, evening/weekend flexibility and weekends part of a rolling rota
Salary: Up to £18,485.09 per year
Contract: 12-month fixed term contract
This role requires an enhanced Access Northern Ireland check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Regional Volunteer Team Leader:
- provide high level volunteer management within a designated geographical area
- recruit, induct, train and provide ongoing support to teams of diverse volunteers
- ensure that volunteering best practice standards are applied to all aspects of volunteer management
About the Field Operations team:
- the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- the team consists of a Regional Community Operations Manager, Branch Development Manager and a full time Regional Volunteer Team Leader
What we’re looking for in our Regional Volunteer Team Leader:
- ability to multi-task and work on own initiative, accurately and under pressure
- ability to build strong relationships and work as a team in a collaborative way
- positive attitude
- flexible and adaptable
- experience of supervising employees and volunteers
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 29 October 2025
Virtual interview date: TBC - early November 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- virtual interview on Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Job title: Events Manager
Hours: Full Time (37.5 hours) a week - must be able to work some weekends and evenings
Length of Contract: Permanent
Salary: £29,250 per annum (gross) for a 37.5 hour working week, plus 5% employer pension contribution
Probationary Period: 4 months
Location: Bridge 5 Mill, Ancoats, Manchester
Closing date: 5pm on Monday 10th November
Interview date: Wednesday 19th November
Preferred Start Date: As soon as possible
Responsible to: Bridge 5 Mill’s Board of Trustees
ROLE
An exciting role focused on growing and supporting the range of events that take place in Bridge 5 Mill, being first point of contact with potential hirers of our events spaces, supporting our community of tenants and users, and supporting Bridge 5 Mill’s day to day operations, including reception, marketing and social media.
BACKGROUND
Bridge 5 Mill is a centre of social change in a historic 5 storey mill on the edge of Ancoats / Northern Quarter, comprising workspaces and event spaces. Our unique sustainable and ethical approach characterises our building and drives all our activities. Bridge 5 Mill is part of a family of organisations (part of the Fairfield Environment Trust, a registered charity) including the Kindling Trust, promoting ecological and social justice through a broad range of projects.
We have just fixed our broken lift. This is great news, as the period without a lift had a significant impact on our community of tenants, wider users and on our income from venue hire (with far fewer events able to take place during this time). This came on the tail of the Covid pandemic, which transformed how and when people use workspaces and events spaces.
We are now at a pivotal time to rebuild both our events program and our offer as a beautiful, ethical and central venue to hire, as well as exploring how to diversify our services. You will be an instrumental part in the development and growth of our activities and in overcoming these recent challenges.
This role is a fantastic opportunity to join a small dedicated team to help us deliver our vision. Alongside the Building Manager, your role will cover day to day operations, reception, events and marketing. You will be central to supporting events and our hirers, promoting our social change vision, and making Bridge 5 Mill a thriving community hub. We are looking for someone with experience of managing or promoting events, excellent interpersonal skills, energy and leadership.
MAIN DUTIES INCLUDE
Events and community building duties;
- First point of contact for enquiries about events or from potential hirers
- Liaise with hirers and event facilitators
- Build events collaborations and partners
- Assist with event setup and management
- Plan and deliver community, social change and revenue generating events
- Build a network with similar spaces in Manchester to strengthen collaborations
- Uphold excellent service and reputation for the venue
Marketing duties;
- Deliver marketing outputs to increase revenue streams and new opportunities
- Develop a portfolio of new corporate clients
- Promote Bridge 5 Mill services, events, campaigns, values and social impact
- Promote and support our community’s activities
- Build relationship with key partners, local groups and new collaborators
- Manage and build Bridge 5 Mill’s online presence and accounts
- Produce compelling content and assist with marketing materials
Reception and day to day operations duties;
- Assist with bookings and appointment scheduling
- Support a friendly and welcoming environment
- Greet and assist building users
- Answer queries, phone calls, respond to emails and messages
- Provide information about Bridge 5 Mill and promote our services
- Supervise the security of the building
- On-call duties requiring timely response by phone or visits to the Mill
- Be a first responder i.e. fire marshal, first aider…
General duties;
- Reflect the Group’s vision and principles
- Be aware of and comply with all relevant policies and procedures
- Assist Bridge 5 Mill team with business reports and strategic planning
- Manage and work within allocated budgets
- Reporting progress to our Trustees
- Fulfilling any and all such other duties and assignments as may be required from time to time
PERSON SPECIFICATIONS
Competence, Skills and Knowledge;
Essential:
Excellent communication and interpersonal skills
Experience of reception, hospitality or facilities operations
Experience of events organisation and delivery
Experience of marketing
Ability to engage people from a variety of backgrounds
Problem solving, proactiveness and leadership skills
Ability to prioritise tasks, good time management and organisational skills
Desirable:
Customer service skills
Experience of community building
Experience and skills in communications and publicity work
Experience in social media accounts management and content creation
Good administration and IT skills
Personal;
Essential:
Available for out of hours and weekend working
Awareness, understanding and enthusiasm for environmental and social change issues
Drive and enthusiasm to meet set objectives. A high degree of personal motivation and initiative, the ability to work under pressure, whilst working cooperatively in a team environment
Ability to learn on the job, and respond to possibilities and potential opportunities
Willingness and flexibility to undertake any relevant training required
Desirable:
Understanding of the social change and VCSE sector
Knowledge of the events and venue hires industry
Please send / attach a CV and a COVER LETTER.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Volunteers are at the heart of our mission
In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.
Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.
We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.
The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.
Key priorities will include:
- Developing strategic partnerships alongside me and our Partnerships Manager
- Understanding the diverse backgrounds and career journeys of our volunteers
- Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved
As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.
Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.
Sue Maskrey
Chief Executive
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should apply:
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
An exciting opportunity to help amplify the voice and impact of Jamie’s Farm. At a time of significant growth for our charity, we are looking for an experienced marketeer to lead inspiring, values-led campaigns that showcase the transformative power of our work with young people. You will have the opportunity to shape and grow a vital area of the charity, ensuring our message reaches and inspires the audiences that matter most — whether it’s schools booking a residential stay, supporters considering an Airbnb letting to boost earned income, or simply raising awareness of our work.
What is Jamie’s Farm? Jamie’s Farm supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where they can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Senior Marketing & Communications Manager, you will shape and deliver Jamie’s Farm’s marketing and messaging. You will manage a small team and work closely with colleagues across communications, programmes, business development and operations to ensure consistent, compelling, and values-led campaigns. This is both a strategic and hands-on role, balancing the big picture with creative delivery. This role is offered with flexible hybrid working - with travel to Jamie’s Farm Bath HQ site at least 2 days a week and other farms as needed)
About you: We are looking for someone with significant experience in a senior marketing and communications role, ideally within the education or charity sector. You will bring proven expertise in digital communications, campaign management and creative storytelling, alongside excellent communication and project management skills.
Collaborative, adaptable and values-driven, you’ll be able to work across teams to bring campaigns to life. Above all, you’ll be passionate about Jamie’s Farm’s mission and excited to play your part in supporting young people to thrive.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Ready to step into a Head of Membership and Education role where your decisions shape the growth, development, and success of professionals across the engineering sector?
Join a leading professional membership organisation delivering a transformative strategy to strengthen engagement, expand international reach, and elevate professional standards. If you have a proven track record in membership operations, professional development, or regulatory environments - particularly in a membership or chartered institution setting - this is the role for you!
Role: Head of Membership and Education
Organisation Type: Membership
Salary/Rate: £38 per hour
Working Arrangements: Full Time (35 hours per week)
Location: Hybrid working (2 days per week in London office)
Employment Type: Temporary (6 months approx.)
The Position:
As Head of Membership and Education, you will own the operational leadership of Membership and Education. You will oversee the management of teams, ensuring day-to-day operations run efficiently while delivering initiatives that strengthen member engagement and professional standards.
You will make key decisions that keep the department running smoothly, support committees, maintain governance, and ensure all processes and documentation are in order. While education delivery is part of the remit, your focus will be on membership operations, growth, and operational excellence.
You will also oversee international teams, collaborate with UK regional groups, and work with universities, employers, and sector regulators.
As a senior leader, you’ll be accountable for:
- Overseeing the management of Membership and Education teams, ensuring alignment, high performance, and day-to-day operational efficiency
- Leading operational delivery across membership and education functions, from CPD and examinations to accreditation and professional standards
- Taking ownership of key decisions that drive departmental and organisational success
- Driving initiatives to enhance member recruitment, retention, and progression
- Managing budgets, forecasts, and provide strategic reporting to senior leadership
- Ensuring database integrity, subscription processes, and data governance are maintained to the highest standard
- Building strong relationships with committees, professional bodies, and academic partners, providing operational oversight and guidance
- Supporting regional and international staff to deliver high-quality, consistent member experiences
- Leading process improvements and implement initiatives aligned with the organisation’s five-year strategic plan
- Applying operational insight to education frameworks and accreditation within membership structures
Who you are:
- You’re a senior manager with a proven track record in membership, education, or regulatory operations.
You’ll bring:
- Decisive leadership - confidence to make complex operational decisions
- Team oversight - experience leading, motivating, and managing multidisciplinary teams
- Strategic and operational insight - understanding professional membership environments and engagement strategies
- Proven ability to deliver operational improvements and strategic initiatives in complex stakeholder settings
- Strong analytical, project management, and problem-solving skills
- A collaborative, innovative, and resilient mindset
The opportunity:
This is a rare opportunity to step into a senior interim leadership role, own decisions, lead operations, and oversee teams at a pivotal moment of transformation. Influence membership strategy, drive international growth, and deliver meaningful change for professionals in the engineering sector.
Your next leadership move awaits:
If you’re passionate about membership growth, professional standards, and operational excellence -this could be your next challenge. Apply now to join a forward-thinking, supportive organisation that values innovation, collaboration, and continuous improvement.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.
What You'll Be Doing: Project Oversight and Delivery
You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.
Key Responsibilities:
- Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
- Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
- Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
- Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
- Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
- Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
- Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
- General Tasks: Carry out other project-related tasks as required to maintain smooth operations.
Closing date
14th November 2025
Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
For any queries please email us.
Our ideal candidate is an idividual who has a strong background in commercial and operational activities, proven experience in strategic leadership and organisational management, strong financial acumen and excellent comminication skills.
About RSPCA Llys Nini
RSPCA Llys Nini (Carmarthenshire to Cardiff Branch) is affiliated with the national RSPCA but operates as an independent, self-funding charity. Over the past 25 years, thanks to the vision of its leaders and the dedication of its staff and volunteers, Llys Nini has become one of the UK’s leading animal welfare charities.
Our core mission is animal welfare, and we are proud to have rehomed more than 22,500 cats, dogs and other animals. Beyond this, we also recognise the importance of our role in the community, local economy, and environment. This wider perspective has shaped projects such as our community café, woodland trails, and low-carbon community hub.
Our Impact and Operations
- Rehoming hundreds of animals every year in South Wales.
- Generating an annual income of over £2.5m, with expenditure of around £2m.
- Operating 10 shops across the branch area, which provide a vital income stream.
- Fundraising team, rental income, external grants, café and event facilities contribute significantly to sustainability.
- Managing a dedicated team of staff and volunteers who are central to our success.
The Opportunity
The Board of Trustees is seeking to appoint a Chief Executive Officer (CEO) to lead Llys Nini into the next phase of its development. This is an unique opportunity to make a lasting difference for animals, people, and the environment across South Wales.
We face the same challenges as the wider charity sector: increasing demand for services, economic uncertainty, and the need to develop sustainable income streams. We are looking for a leader who can turn these challenges into opportunities.
The Role
The new CEO will:
- Lead, manage, and inspire our staff and volunteers to deliver the charity’s vision and strategy.
- Ensure that Llys Nini remains resilient, sustainable, and fit for the future, both structurally and financially.
- Oversee all aspects of the charity’s operations, ensuring efficiency and compliance.
- Strengthen existing partnerships and forge new ones across local communities, businesses, and stakeholders.
- Support and develop current income streams while identifying and securing new funding opportunities.
What We’re Looking For
We are seeking an individual who can demonstrate:
- Proven experience in strategic leadership and organisational management.
- Strong financial acumen.
- Excellent communication and partnership-building skills.
- A strong background in commercial and operational activities.
- The ability to inspire, empower, and unite staff, volunteers, and supporters.
Job Title
Chief Executive Officer (CEO)
Responsible to
The Chair and to the Board of Trustees
Reporting line
Line Manager to all senior team - Finance Manager, Animal Centre Manager, Area Shop Manager, Fundraising Manager, Ysgubor Manager
Hours of Work
35 hours per week, flexible working pattern considered
Location
Based at Animal Centre, Penllergaer, Swansea, Hybrid working can be considered.
Remuneration and conditions of service
The salary scale is between £50,000 to £60,000 full time pro rata. (Dependent on experience)
Holiday entitlement is 35 days inclusive of Statutory Holidays.
Pension.
Candidates must be eligible to work in the UK.
Must abide with the ethics of the RSPCA.
Job purpose Summary:
To be the organisation’s lead professional, leading on strategy development and delivering the objectives of the Charity. To lead, manage and develop the staff teams in order to meet the organisation’s strategic objectives and ensure its sustainability.
Accountable to the Board of Trustees and acting as the interface between employees, volunteers, and other partners with the shared aim of delivering upon the Branch’s charitable objectives.
Main responsibilities:
1. Strategic Leadership
- Provide vision, leadership, direction and management in collaboration with the Board of Trustees, employees, RSPCA, and relevant stakeholders.
- Lead on strategy development, business planning and financial planning in partnership with the Board of Trustees and Finance Manager.
- Develop and monitor strategies and policies to ensure the long term viability of the organisation, including care and maintenance of the land and buildings.
2. Governance
- Support the Board of Trustees in the responsibilities to ensure robust governance structures.
- Alongside the board, taking responsibility for the legal obligations of the organisations in accordance with the RSPCA and Charity Commission rules.
3. Financial & Resource management
- Develop a funding strategy that explores implements and maintains short- and long-term funding options.
- Develop appropriate partnerships with other local charities and organisations.
- Working with the Finance Manager, preparation and oversight of resources and investments.
- Identify and manage risks within the organisation, ensuring appropriate controls are in place.
4. Partnership relationships and management
- Build strong and strategic relationships and alliances with the RSPCA and local organisations within the community.
5. Operation Management
- Provide value driven leadership, support and professional development across the organisation, including performance review processes.
- Monitor and review the organisational structure, performance and quality of the services provided to the public in all areas.
- Ensure all policies are up to date and relevant.
- Acting as on the safeguarding leads for the Charity, manage the concerns from staff, customers and visitors, in line with the policy and procedures.
- Promote the importance of the Welsh Language and culture, Equality, Diversity and Inclusion and acting as a role model for the inclusive values of the Branch.
6. People Management
- Effectively line manage the senior staff.
- Encourage a culture and ethos of consultative and collaborative working throughout the organisation.
- Position the Branch as an employer of choice.
- Maintain effective relationship with Trustees.
7. Other
- Promote the work of Llys Nini where appropriate.
- Carry out any other work or duties that are reasonably requested
Person Specification
Knowledge/Qualifications
- Educated to degree level or equivalent relevant experience (Essential)
Experience
- A proven record of strategic leadership and operation management (Essential)
- Experience of working with people of a wide range of backgrounds.(Essential)
- Experience in running commercial operations, managing budgets and resources, income generation. (Essential)
- An understanding of Charity Law and expectations from the Charity Commission.(Desirable)
- Experience in grant applications and funding (Desirable)
- Experience in HR (Desirable)
Essential skills:
- Financial and commercial business acumen including devising and managing income streams.
- Ability to innovate.
- Ability to lead and manage staff.
- Good communication skills to be able to work with and report to the Board of Trustees, staff and partnerships.
- A strong sense of responsibility and accountability.
- Ability to negotiate.
Desirable skills:
- Communicate through the medium of Welsh.
Values
- Compassionate – we care about the lives of animals and have empathy for people.
- Inspirational – we take the lead and speak up for others.
- Committed – we are committed to giving animals better lives and people better opportunities.
- Integrity – we are honest and trustworthy
How to apply:
Please forward your CV together with a covering letter, (no more than 2 pages of A4) highlighting your suitability for the job role.
We will interview people who can show in their covering letter that they meet the Essential qualities in the Person specification as well as considering the competencies. We will use the interview and assessment process to establish if the candidates have both the necessary essential qualities and competencies. References from suitable sources, including current employer, is essential prior to contract being issued.
The successful candidate will be dynamic, have a track record of achievements, be prepared to be hands on and be a self-starter, have a flexible approach, be passionate and ambitious for the positive impact of RSPCA Llys Nini in the local community.
Closing date for applications: 31 October 2025
Interview dates:
Online assessment via Teams - w/c 10 November 2025
In person interviews – w/c 17 November 2025





