Operations officer jobs

We are looking for a Project Delivery Officer to help drive the success of our IT infrastructure and services projects. In this vital role, you'll work at the heart of our Technology team, supporting the coordination of key activities, managing resources, and ensuring projects are delivered on time, within scope, and to budget. All to help us better serve the dogs in our care.

This is role is a fixed term contract until 31 March 2027. 

What does this role do?

As Project Delivery Officer you will: 

• Coordinate and monitor project activities, resources, and schedules to ensure timely and efficient delivery.
• Liaise with internal and external stakeholders to define project scope, requirements, and objectives.
• Track progress, manage risks and issues (RAID), and escalate concerns when necessary to maintain momentum.
• Maintain clear and accurate project documentation, including plans, reports, and financial updates.
• Support internal communications and facilitate lessons learned reviews to drive Top of Form

Could this be you?

With proven experience of either project management, operations management or team management, you will have familiarity with project management methodologies such as Agile and Waterfall. An excellent communicator you will have great organisational and problem-solving skills. Driving license is essential.

What does this team do?

The Deputy CEO Directorate (DCEO) plays a key role in overseeing Dogs Trust's internal operations, ensuring the effective management of the Charity’s financial, legal, IT, efficiencies, facilities, and governance functions. The Directorate works closely with senior leadership to support the organisation's Rehoming Centres, prevention programmes, and international efforts. Its focus is on ensuring smooth internal processes and great customer service, that enable delivery of the mission and strategic goals of the UK's largest dog welfare charity.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Join CEM, a progressive, values-driven charity in Birmingham, as our Finance Officer. You’ll manage day-to-day finance operations, support system improvements, and work collaboratively across a friendly, multidisciplinary team. 

We are seeking a highly organised, adaptable, and detail-oriented Finance Officer to join our friendly and fast-paced team. In this varied role, you will be responsible for managing financial transactions, ensuring accuracy across our systems, and supporting process improvements that underpin our charitable and commercial operations.

You will work closely with colleagues across departments and with our developers to enhance our bespoke Management Information System (CEMist), including involvement in system testing and process mapping. This role requires accuracy, initiative, and the ability to balance multiple priorities with care.

This is an excellent opportunity for someone who thrives in a collaborative environment and wants to make a tangible impact in the education and charity sectors.

InterAct is seeking an innovative and creative Chief Executive Officer to champion the needs of the members through networking, partnership development and fundraising and to ensure that the needs of the members are at the heart of the Charity’s service delivery developments.

Reporting into the Chair of Trustees, the CEO will ensure that the values of the charity are upheld and lead the charity. The CEO will have overall responsibility for the management and administration of the Charity within the strategic, policy and accountability frameworks approved by the Board of Trustees. Together with the Chair, you will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the Charity. The successful candidate will be passionate about helping young people with disabilities to prosper and succeed. 

We are an innovative, enterprising, local Essex based charity that delivers support where needed most – in the heart of the community. This includes weekly youth clubs and inclusive social and leisure activities all year round for children and young adults with learning disabilities and additional needs. We also provide school holiday day trips and occassionbal residentials We enable our beneficairies to have a social life with their peers and give them opportunities to enjoy a wide range of activities, supported by our experienced staff and volunteers.

The successful candidate will have drive, ambition, and have a proven record of networking and fundraising in the charity sector. You will be capable of working collaboratively with local business leaders, other charitable organisations, local authorities, sponsors and benefactors. The CEO will be responsible for the implementation of the strategic plan as well as oversight of general organisational operations such as finance, HR, bid-writing etc. Professional development is encouraged with support for learning opportunities as they arise.

Applications are invited from candidates seeking a full or part-time position. The successful applicant will be supported by a small but very experienced team and will be accountable to the charities Trustees.

Candidates can find further information about InterAct on our website.

We provide hybrid working arrangements, working from home and our office in Chelmsford. Please note, we are soon to move to new offices near Ford End.

Our aim is to be an equal opportunities employer. We welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit

InterAct is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service.

If you would like more information about the role and the charity, you can arrange an informal discussion with our current CEO by contacting the office.

This key role within the leadership team is responsible for the diverse administrative functions of the charity, people management, facilities, governance, marketing, communications and fundraising.

If you're ready for a new challenge and thrive on keeping things running smoothly, we'd love to hear from you.

Essential criteria include a full driving licence and access to own transport for work purposes.

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

The Chief Operating Officer (COO) will be a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, safeguarding, compliance, finance, HR, and infrastructure. The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.

OVERALL, PURPOSE

The primary purpose of the Night and Weekend Manager role is to ensure the effective management and operation of MPMT’s housing projects in Southeast London, focusing on promoting the safety, well-being, and personal development of children and young female residents. This includes providing strong leadership to a team of night and weekend support workers, ensuring high service delivery standards, and fostering collaborative relationships with local authorities and other stakeholders. The role is instrumental in delivering emotional and practical support to residents, overseeing efficient project operations, and enforcing organisational policies to create a safe, nurturing, and inclusive environment that empowers residents to thrive.

GENIUNE OCCUPATIONAL REQUIREMENT

In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5.

KEY RESPONSIBILITIES

Project Management

• Develop and monitor policies, procedures, and good practices.

• Ensure health and safety procedures are fully implemented, organise regular fire drills, and ensure all emergency procedures are understood.

• Efficiently manage evening, night, and weekend operations at Tressillian Road (TR) and Erlanger Road (ER).

Team Management and Supervision

• Supervise staff in frontline duties.

• Lead and supervise Night and Weekend Supervisors (NWS), ensuring adherence to HR policies.

• Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.

• Oversee the induction and training of new staff, residents, and volunteers and participate in team appraisals.

• Co-manage recruitment procedures with the Senior Operations Manager, including the interview process.

• Monitor and coordinate staff leave and sickness absence, and maintain team records using BrightHR.

Resident Support

• Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3) during on-call and on-site periods.

• Provide emotional and practical support to residents in distress, fostering development and independence.

• Coordinate the organisation of workshops and events, integrating resident suggestions and feedback.

• Maintain contact with residents absent for extended periods without notice and facilitate welcome visits while adhering to GDPR and safeguarding rules.

Service Delivery

• Oversee the quality of support and housing services at TR and ER, maintaining rental accounts, minimising arrears, and managing terms of Licence Agreements.

• Manage complex issues or tenancy breaches.

• Lead control of voids and rent arrears and ensure new residents are effectively inducted.

• Conduct risk assessments for building and fire safety, supervise repairs, and manage reception duties.

• Ensure the completion of necessary training for all team members, including de-escalation, and handle sensitive situations professionally.

Partnership Development

• Cultivate and manage partnerships with local authorities, housing providers, and contractors to support service delivery.

• Develop new partnerships as required, maintaining strong relationships with key stakeholders.

Administrative Duties

• Assist with monitoring staff rota, cover arrangements, and update internal MIS systems like INFORM.

• Handle basic rent account management tasks and assist building management at TR and ER when required.

• Ensure management decisions are executed effectively, participating in policy reviews and suggesting improvements.

PERSON SPECIFICATION 

Essential Qualifications and Experience

• Minimum 2 years' experience in supported housing or a similar setting

• Experience supervising staff in a residential setting

• Experience working with vulnerable young females

• Demonstrable knowledge of safeguarding procedures

• Experience with risk assessment and management

• Female applicant (Genuine Occupational Requirement under Equality Act 2010, Schedule 9, Part 1)

Knowledge and Skills

• Strong understanding of housing management principles

• Knowledge of relevant legislation (safeguarding, health and safety, housing)

• Excellent communication skills, both written and verbal

• Ability to manage complex cases and tenancy issues

• Proficiency with housing management systems (INFORM, BrightHR)

• Budget management and financial literacy

• Conflict resolution and de-escalation techniques

Personal Attributes

• Passionate about supporting vulnerable young people

• Empathetic approach to diverse challenges

• Commitment to creating an inclusive environment

• Ability to work independently during night/weekend hours

• Resilient under pressure

• Flexible approach to changing priorities

• Strong professional boundaries

Leadership Abilities

• Proven ability to supervise and develop staff.

• Experience conducting staff appraisals and performance management.

• Ability to implement policies and procedures effectively.

• Strong decision-making skills, especially in emergencies.

• Collaborative approach to partnership working.

Additional Requirements

• Enhanced DBS check clearance is required prior to employment

• Provision of two professional references

• Residence within a reasonable traveling distance (desirable)

• Willingness to work nights, weekends, and be on-call

• Commitment to ongoing professional development

ROLE PURPOSE

You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.

GENUINE OCCUPATIONAL REQUIREMENT

In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:

1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.

2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided

3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.

4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.

This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.

The successful candidate will be responsible for managing night and weekend operations at our Southeast London housing projects, providing leadership to support workers, ensuring resident safety and wellbeing, and maintaining high standards of service delivery in accordance with the Marsha Phoenix Memorial Trust's mission to support children and young females through secure housing and development opportunities.

ADDITIONAL REQUIREMENTS

• Completion of an enhanced DBS check before employment.

• Provision of two professional referees.

• Residency within a reasonable travelling distance is desirable. 

Contract: 6 month FTC, with possibility of extension.

Salary: £40,517-£47,377

Closing Date: Monday 25th August 2025

Interviews will be held: week commencing 8th September 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate.  The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.

About you

• Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
• Experience of writing donor correspondence and creating data capture guidance
• Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
• Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
• Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
• Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard

What you’ll be doing

• • Overseeing the Supprter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
  • Third party supplier management- pint of contact for third party suppliers, advising on process from Supporter Care prospective.
  • Budget Management - managing the annual Supprter Care budget for fulfilment.
  • Cntact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Interim Supporter Care Manager click ‘Apply’ now!

The Executive Director is a senior leader driving income generation, stakeholder engagement, and strategic operations. Reporting to the CEO, they lead fundraising efforts, including an imminent transformative £5m+ Capital Campaign, and ensure excellent customer service. The role blends fundraising leadership with operational oversight, supporting audience engagement and organisational values. It’s a dynamic opportunity to shape Glasgow Film’s future and secure its long-term sustainability and growth

We’re seeking an ambitious and strategic fundraising leader with a strong track record of securing income from grants, sponsorship, and philanthropic sources and a keen eye for detail. Ideally, you’ll bring experience of working on a previous capital campaign (however, this is not essential) and be ready to step into a broader senior leadership role, helping to shape overall organisational culture and strategy. This is an opportunity for an experienced fundraiser who’s ready to take the next step in their career and help lead one of Scotland’s most dynamic cultural organisations.

A global movement working to protect animals and advance their welfare wherever they are at risk is seeking an Executive Director to lead its United Kingdom operations. Whether it’s challenging the fur trade, fighting to end trophy hunting imports, eliminating cruel farming practices or ending the brutal dog meat trade in Asia, this organisation’s campaigns are making a real difference for animals. The UK branch is at the heart of that mission, helping to deliver international impact while also shaping a distinct UK voice in the animal protection movement.

With a newly launched global brand, a track record of sustainable growth and a strong foundation of support, the organisation is entering an exciting new chapter.

Executive Director, United Kingdom
London, with hybrid working
Circa £120,000 per annum

This is a unique opportunity to lead the UK operations of a dynamic global organisation, by championing its values, inspiring the team, and driving forward strategic priorities.

The Executive Director will lead all aspects of the UK entity, from setting direction, strengthening operations, guiding a skilled team, and supporting the public and philanthropic profile. The role involves working closely with the Board of Trustees and global colleagues to align UK strategy with international goals, while ensuring a responsive approach to the opportunities and challenges of the UK’s political and charitable landscape.

With support from a dedicated UK team as well as colleagues across the globe, the Executive Director will play a central role in a movement that’s transforming lives, for both animals and people.

We’re looking for a strategic, values-driven leader who brings:

• A track record of leading multi-disciplinary teams at a senior level.
• Experience of managing charity operations, budgets and governance frameworks.
• A collaborative and inclusive leadership style, with a passion for team wellbeing and development as well as working with a range of internal colleagues.
• Experience or interest in acting as an ambassador, representing an organisation to a range of stakeholders.

While direct experience in animal welfare is not required, you must share our belief in a more humane world — and bring the drive, credibility, and compassion to lead our UK team into its next phase of growth and impact.

For further information, to access the appointment brief and to apply to this role, please click on "redirect to recruiter"

Recruitment Timetable 

Deadline for applications: Monday 25th August 2025

Interviews with Prospectus: 29th August – 5th September 2025

Interviews with organisation - UK: 18th September (afternoon) and 19th September (afternoon) 2025

Working pattern: 21 hours 45 minutes per week, hours worked between 8am-6pm Mon-Fri. There's scope to adapt the working pattern to suit you but some hours must be worked on a Friday to ensure there's sufficient cover in place within the team.

The role:  We’re looking for an exceptionally organised, superstar administrator to provide admin support across the charity, with a particular focus on operational, recruitment and HR admin. It’s a varied role in which you’ll interact with everyone involved in the charity, from the CEO to potential job candidates.

We’re looking for someone who will get stuck in and enjoy making a real difference by improving processes as they go along. This role has come about to provide additional resource as the operations manager heads away on maternity leave.

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This isn’t your average admin role because your impressive organisational skills will have a direct impact on making all teams within the charity run more efficiently, ultimately enabling the charity to achieve more.

What we offer:

• A generous 35 days of annual leave (including bank holidays and mandatory 3-day end of year shutdown) pro-rata for part-time
• Birthday day off (which you can take when you choose)
• Flexible working
• Enhanced sick pay and compassionate leave
• Death in service benefit
• Pension
• Employee Assistance Programme
• A rewarding role with purpose
• Be part of a skilled, friendly team with an engaged Board of Trustees

Who we're looking for

You will be a highly organised and capable admin whizz, with experience working in a UK charity. You will bring strong IT skills and an aptitude for picking up new systems, combined with excellent people skills as you’ll be speaking to potential job candidates and acting as an ambassador for the charity.

Essential Requirements:

• Must be based in the UK.
• At least 2 years of administrative experience.
• Experience working in the UK charity sector.
• Excellent organisational skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
• Meticulous attention to detail and collaborative approach.
• Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite.
• Works with discretion and complete integrity when handling sensitive information.
• Self-motivated to work remotely.
• Has strong interpersonal skills. Establishes straightforward and positive relationships with people and is a team player.

Desirable skills or experience:

• Proficiency with Donorfy CRM, Slack, Sharepoint sites and Monday dot com (training will be provided if not)
• Previous exposure to recruitment.
• Experience preparing accurate HR documentation.
• Good knowledge of GDPR compliance and data protection best practice. 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We encourage cover letters in alternative formats such as videos or presentations, these can be sent directly through to our recruitment inbox.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.

About the role

To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.

To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply.

Closing Date is Wednesday 3 September at 9am.

Chief Executive Officer - NAFAS
Location: London (hybrid – 3 days per week at office in the City)
Salary: circa £65,000
Contract: permanent, full-time

Are you ready to lead one of the UK’s most cherished floral communities into a bold, new era?

The National Association of Flower Arrangement Societies (NAFAS) is a membership organisation and charity that has been enriching lives with flowers since 1959. With 30,000 members in 21 Areas, we unite amateur and professional florists, demonstrators, judges and teachers under one blooming banner. From gold-medal exhibits at Chelsea to county flower festivals, our mission, “Sharing the creative use of flowers through education, to bring joy and inspiration to all”, is at the heart of everything we do.

As our next CEO, you will:

• Strategic Leadership: Shape and deliver a strategy that will define the future of NAFAS.
• Governance & Finance: Provide strategic oversight of governance frameworks and financial operations, ensuring compliance, sound budgeting and transparent reporting.
• Operational Excellence: Strengthen organisational capacity through targeted recruitment and by further refining process to enhance efficiency and reduce reliance on manual effort.
• Membership & Education: Develop and roll out membership growth initiatives and a broad range of educational offerings to engage and inspire participants of all ages.
• Communications & Partnerships: Elevate communications strategies and cultivate strategic alliances to expand reach, bolster reputation and drive collaborative opportunities.

Who you are

• A seasoned senior leader, ideally CEO level, ideally in a membership organisation.
• Skilled in strategic planning, governance and P&L ownership.
• A confident boardroom presenter with the gravitas to inspire trustees, staff and volunteers alike.
• A hands-on, approachable team-player who balances respect for cherished traditions with appetite for innovation.
• (Desirable) A passion for flowers or creative arts, and digital marketing savvy.

Why NAFAS?

• Lead a specialist organisation with a £3.5 million reserve and a history of galvanising floral creativity.
• Work alongside a dedicated HQ team and hundreds of committed volunteers.
• Enjoy a competitive salary, hybrid working and the excitement of national flower shows.
• Make your mark by ensuring our legacy flourishes for generations to come.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply now button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 1st September 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.