Operations support coordinator jobs in douglas, douglas

Job Title: Face-to-Face Private Site Performance Coach

Department: Fundraising

Hours: Full-Time

Location: London and areas surrounding London

Hourly Rate: £17.85 per/hour

Be a Driving Force for Change with Médecins Sans Frontières! Are you an inspirational leader and passionate advocate for humanitarian causes? Do you believe in the power of face-to-face fundraising to create real, lasting impact? If you thrive in motivating teams, leading with purpose and driving exceptional results, this is your opportunity to play a vital role in the life-changing work of Médecins Sans Frontières (MSF) UK.

MSF is a world-renowned humanitarian organisation that provides emergency medical care where it’s needed most, responding to crises, conflicts and disasters across the globe. As a Face-to-Face Private Site Performance Coach, you will be at the heart of ensuring that the passionate individuals representing MSF are equipped to inspire and engage the public, securing the vital support that enables this crucial work to continue.

About the Role

This is more than a coaching role—it’s a chance to lead, inspire and empower a team of fundraisers to make a real difference. Working closely with the F2F Operations Coordinator, you will be responsible for improving the performance, motivation and overall success of MSF UK’s Face-to-Face Private Site fundraising team. By ensuring the highest ethical and professional standards, you will help secure life-saving funding and drive MSF’s mission forward.

Key Responsibilities

• Inspire and Develop Fundraisers: Lead from the front, providing hands-on coaching, training and mentorship to enhance skills and confidence.
• Maximise Performance and Impact: Monitor results, set targets and implement strategies to help fundraisers thrive.
• Lead with Passion: Be a role model by demonstrating powerful, ethical fundraising techniques that engage and inspire donors.
• Champion Ethical Fundraising: Ensure MSF’s fundraising aligns with safeguarding policies, GDPR and ethical standards.
• Build a Supportive and Motivated Team Culture: Foster an environment where fundraisers feel empowered, supported and driven to succeed.
• Logistical and Site Management: Assist in securing top-quality private fundraising sites, planning schedules and ensuring smooth operations.
• Shape the Future of the Team: Play a key role in recruiting, onboarding and developing new fundraisers.
• Drive Quality and Accountability: Organise mystery shopping exercises and performance reviews to uphold excellence.
• Step into Leadership When Needed: Deputise for the Operations Coordinator when required to ensure continuity and success.

What We’re Looking For

We are seeking a passionate and experienced leader with:

• A proven track record in F2F fundraising, coaching and leadership
• A deep understanding of ethical fundraising and compliance standards
• Outstanding communication and interpersonal skills to inspire and engage teams
• A results-driven mindset with a history of exceeding targets
• A strong passion for humanitarian work and MSF’s life-saving mission
• The ability to work both independently and collaboratively in a dynamic environment
• Flexibility to travel across London and the UK, including some weekend work
• A solid grasp of safeguarding principles and best practices in F2F fundraising

Why Join Us?

• Make a Real Impact: Every conversation, every fundraiser you support, and every donation secured helps MSF deliver critical medical aid.
• Lead with Purpose: Play a vital role in shaping the success of MSF’s fundraising efforts and the careers of fundraisers.
• Grow Your Career: Gain valuable leadership experience and advance in the field of fundraising and team management.
• Be Part of a Passionate Community: Work alongside driven individuals who share a commitment to making a difference.

Hybrid Working

This role requires at least three days per week on-site, ensuring you can support and motivate fundraisers in real time while maintaining flexibility in your schedule.

Apply Now! This is your opportunity to turn your passion into action. Be part of an organisation that is saving lives and delivering humanitarian aid where it’s needed most. If you are ready to inspire, lead and create meaningful change, apply today!

Send through your CV and a cover letter telling us how your experience and passion makes you the perfect fit for this role! 

Director of Services

We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.

You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.

Position: Director of Services

Location: Hayes, London

Salary: £55,000 per annum

Hours: Full-time - 35 hours per week

Contract: Permanent

Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer

Closing date: Midday, Monday 12th May 2025

About the role: 

As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).

You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.

You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.

Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.

Your key responsibilities will include: 

• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.

• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough

• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.

• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.

• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.

• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board

• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.

• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.

About you: 

To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role. 

Essential skills and experience include: 

• Educated to Degree level or equivalent, or substantial successful senior management experience. 

• Proven experience as an inspirational and successful leader of teams of staff and volunteers.

• Substantial experience in effective management of time, tasks and projects.

• Demonstrable experience of working within and/or influencing change in health and social care services.

• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.

• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.

• Knowledge and understanding of local health and social care structures.

• Excellent written and verbal presentation skills.

If you feel you have the necessary skills apply today!

The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

About the organisation:

Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.

Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

Radley College is seeking to appoint a dedicated and forward-thinking Radleian Society Manager to lead and develop the College’s alumni relations programme. This is a key strategic role, focused on fostering strong, lasting relationships with Old Radleians (“OR”s), current and former parents, and former staff.

Reporting to the Development Director, the post holder will be responsible for delivering an ambitious and wide-ranging engagement programme that reflects the values and vision of Radley College. This includes oversight of events, communications, digital engagement, and the facilitation of mentoring and networking initiatives through the College’s Futures Programme.

The successful applicant will

Lead a dynamic calendar of alumni and parent engagement events, including reunions, networking forums, and social gatherings

Oversee communications, both digital and print, to ensure high-quality, consistent outreach and storytelling

Act as liaison to the Radleian Society Committee and other affiliated groups, managing volunteer engagement and project delivery

Work collaboratively with colleagues across the Development Office and Futures Team to connect alumni with current pupils and recent leavers

Utilise data insights to inform strategy, track engagement, and report on key outcomes

We’re seeking a passionate and strategic individual with a strong background in alumni relations, events, or community engagement. You’ll be an experienced team leader with excellent interpersonal skills and the confidence to connect with a wide range of stakeholders.

We encourage early application and reserve the right to appoint at any time. Closing date for applications is 12 noon Thursday 15 May 2025 with first interviews being held on Tuesday 20 and Wednesday 21 May, and second interviews on Thursday 22 May.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.

As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.

You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.

You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.

You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.

At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
 

OVERVIEW

Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.

See job description for full details.

Deputy Head of Youth Work

The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.

If you have a passion for putting young people first, then we want to hear from you!

Position: Deputy Head of Youth Work (Targeted & Partnerships)

Location: London W12 7TF

Salary: £38,000 - £42,000 per annum

Hours: Full-time, 37.5 hours

Contract: Permanent

Closing Date: Friday 23rd May 2025

About the Role

Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.

You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.

Key responsibilities include:

• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach

• Monitoring, evaluation and reporting of all sessions including restricted-funding projects 

• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation 

• Develop and maintain relationships and partnerships

• Manage one off projects, events and promotional activities 

• Identify suitable restricted-funding projects 

• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance

• Ensure that overall programme participation targets are consistently met

• Oversee budget lines of direct reports

• Work with the Head of Youth Work to prepare rotas 

• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely

• Lead sessions when required (usually this will be to cover annual leave or other staff absence)

• Produce the required reporting for Trustee and Board Sub-Committee meetings

Once you click to apply, you will be able to read the full Job Pack and scope of the role. 

About You

You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.

You will also have experience of:

• Successfully project managing programmes including reporting to funders on outcomes

• Working with young people

• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation

• Working in partnerships with communities and organisations to improve positive outcomes of young people

• Line management

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. 

You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

RLS Caseworker / Solicitor

As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities

• Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
• Supervise the work of volunteer pro bono commercial lawyers on cases
• Deliver training to pro bono commercial lawyers
• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
• Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
• Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
• Maintain accurate and confidential records in line with GDPR
• Adhere to RLS safeguarding policies and procedures at all times. 

Person specification: 

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
• Experience of asylum casework
• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
• Experience of online immigration applications
• Demonstrable knowledge of legal aid provision and ECF applications
• Experience of and commitment to working in a collaborative way on legal cases
• Good verbal and written communication skills in English
• Strong organisational skills, including the ability to prioritise work and meet deadlines
• Strong attention to detail, responsiveness, reliability and dependability
• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
• Computer literacy
• Right to reside and work in the UK
• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
• Commitment to the aims of the project and the values of RLS
• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Demonstrable supervision experience strongly preferred
• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
• Experience of legal aid casework
• Experience of conducting immigration appeals and/or public law litigation
• Experience of supervising commercial lawyers in a pro bono project setting
• Experience of preparing and delivering training

Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?

Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.

This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.

You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.

We have ambitious plans for the future and are bringing together an incredible team to make them happen. At the center of it all, we're looking for an energetic, collaborative Foundation Manager to help us grow, thrive, and deliver real impact.

This is a broad and rewarding role — perfect for someone who’s excited to roll up their sleeves, take ownership, and help shape the direction of a dynamic and growing charity.

The Foundation Manager will report directly to the COO and act as the general manager of the charity, serving as the central pivot, which all operations revolve around. They will manage the charity on a day-to-day basis, lead the delivery of our programmes, and drive both fundraising efforts and sound financial management to support our work.

African Adventures Foundation is a registered charity set up in 2013 to provide support to 29 schools in developing areas of Ghana, Kenya and Zanzibar.

These schools provide education, health and food security, and social support to young people whose access to these basic services would otherwise be very limited. African Adventures Foundation helps by funding food security programmes, the construction of important school facilities, and hygiene projects that will benefit children’s health and education. With your help, we can continue to provide security and opportunities for more children in Africa.

It's an extremely exciting time to join our team as we continue to expand our company. Due to our current growth and expected growth over the coming years, we are in the process of relocating from Eastleigh to new office premises in Whiteley, which are better able to accommodate our expanding team. This role may also require travel outside the UK to visit our Programmes as needed by the business.

The role is centred around three core elements: charity management, programme delivery, and fundraising.

Responsibilities

1. Charity management (with support from the COO & Trustees)

• Line management of the Programme Officer in all respects including recruitment, conduct, capability, welfare, personal development.
• Indirect (matrix) management of the in-country Foundation Coordinators.
• Key member of the broader UK Management team.
• Support the COO and Chair of Trustees with the overall Governance framework of the charity including standards, processes and reporting.
• Primary point of contact for the board of Trustees day-to-day, supporting the Chair of the Trustees in the coordination and administration of Board activity.
• Lead on development, oversight and operation of charity standards, processes and systems.
• Work alongside the charities dedicated Finance Officer in ensuring good financial management of income and expenditure through planning, approvals, and processes.
• Attend a variety of external charitable, donor, and operational events or locations as required from time to time.
• Work closely with supporting departments like Finance, Marketing, and Travel Operations on all charity related matters.
• Handle day-to-day enquiries, questions, and issues related to the Foundation.

2. Programme Delivery (delivered by the Programme Officer)

• Ensure that a clear, documented process is in place for receiving, triaging, and managing requests related to volunteer projects and charity support.
• Lead the prioritisation process for articulated charitable requests, ensuring appropriate approvals are obtained and properly documented.
• Support strong project management throughout the planning and delivery of approved charitable projects.
• Ensure a robust MEAL [Monitoring, Evaluation & Learning] process is in place for measuring and reporting on the impact of the charity’s work with its beneficiaries, donors, and trustees.

3. Fundraising (with support from the COO & Trustees)

• Responsible for the developing and managing the Fundraising Opportunities Portfolio ensuring all stakeholders have clear visibility of funding gaps and opportunities for current and prospective donors.
• Responsible for leading on developing fundraising activities as informed by the Fundraising Strategy to drive income and cover operational expenditure.
• Maintain strong Donor relationships and develop grant applications adding to support a healthy funding pipeline to ensure we meet the charities fundraising targets.
• Work with the Marketing Manager to ensure effective marketing and social media strategies in are in place and to maximise the opportunities they provide.

What We’re Looking For:

Due to the breadth of this role, we would only expect an incumbent to have relevant experience in 2 of the 3 core elements of the role as a minimum, but with a strong desire to develop and learn in the 3rd with dedicated support.

Essential:

• Excellent Written & Communication skillset. A true collaborator.
• Experience in the Charity sector in a Management/Leadership capacity.
• Experience in Project Management and/or Delivery.
• A passion for driving improvement and change, to the betterment of children in Africa.

Ideally two of the following:

• Experience in charity management, governance, and compliance.
• Experience of delivering impactful charity projects.
• Experience in fundraising, donor relations, and/or campaign management.

Desirable:

• Experience of operating in an International Charity/NGO sector.
• Experience in African child development, education, empowerment/health context.

Please note that you should be authorised to work in UK. We do not offer visa sponsorship for this role.

Benefits

• 5 weeks holiday (plus bank holidays) increasing after five years’ service
• Enhanced pension contributions
• Enrolment onto annual company bonus scheme
• Benenden cash plan
• Benenden private healthcare
• Hybrid role with flexible working hours

Job Type: 37.5 hours, 5 days per week, Monday to Friday. Permanent.

Pay: £36,000 - £40,000 per year dependent on experience with a yearly bonus depending on business and personal performance

Work Location: Depending on agreed working days, Monday, Tuesday and Wednesday must be in person and Thursday/Friday can be worked remotely.

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

Project Worker 2 - Volunteer Co-ordinator (Maternity cover)

Are you looking for a new challenge? 

Would you like to join our exciting and innovative Barnardo's Swansea Bloom Service working with young people who are care experienced as they make the transition to independence?

About the Bloom Service

Barnardo's Swansea Bloom Service works directly with care experienced young people to help improve their emotional wellbeing, resilience and self confidence. Our aim is to create a positive space for them to explore their identity, passions, and potential. The support on offer includes  the opportunity to take part in amazing activities, life coaching, befriending and peer mentoring.

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Volunteer, Befriending and Peer Mentoring Co-ordinator (Project Worker 2).

The contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2025.

Bloom is a growing service offering a unique opportunity for the right person to develop, co-ordinate and deliver our Volunteer, Befriending and Peer Mentoring work using established and innovative approaches. The Co-ordinator will be responsible for recruiting and managing a team of volunteers, befrienders and peer mentors who will help young people to improve their physical and mental well-being by supporting them to access a range of exciting activities, helping them to find new interests and hobbies and engage in healthy activities in the community

You will undertake the role of Volunteer, Befriending and Peer Mentoring Co-ordinator reporting to the Children's Service Manager and acting as line manager to the service's volunteers.

The successful candidate will be required to carry out the following duties (in addition to those on the generic job description):- 

• Continued development and delivery of the Volunteer, Befriending and Peer Mentoring element of the Bloom service.
• Recruit and train volunteers, befrienders and peer mentors
• Effectively match volunteers/befrienders/peer mentors to support young people
• Effectively utilise the Barnardo's specialist volunteer management system (Vol 1)
• Provide ongoing support and supervision of volunteers
• Keep accurate statistical information and assist in producing service performance reports for the organisation and funders.
• Support project engagement events and empower young people to share their voice and ensure that Bloom continues to be a young person led project
• Assist in quality assurance of every aspect of the service
• The service requires flexibility of work as we support young people around their needs.

You will have: 

• Experience of working within a volunteering setting preferably at the level of co-ordinating the service this can be in a employment, education, training or volunteering setting
• Experience of recruiting, inducting and retaining volunteers
• Experience of keeping statistical information and completing performance reports for funders
• The ability to line manage  volunteers
• An understanding of the needs of care experienced/vulnerable young people and an awareness of the factors impacting on their lives

Bloom is made up of three elements all of which work together:

Life Coaching - there is a dedicated life coach

Giving young people the power to unlock their own potential for positive change, by providing them with the tools to build resilience, improve wellbeing and understand themselves better. Coaching empowers young people to think about and move forward positively in their lives, by creating and working towards specific goals through 1:1 sessions with our life coach. 

Volunteer, befriending and peer mentoring - there is a dedicated volunteer coordinator

• Volunteers – to help with activities
• Befriending - members of the local community befriend and provide ongoing assistance to service users are moving to independence
• Peer mentors – care experienced adults who can offer invaluable guidance to care experienced young people by drawing on their own experiences

Activities there are 2 engagement workers 

Giving young people regular opportunities to get together to experience activities not easily accessed by care experienced young people. Led by the expressed wishes of young people they could be experiences such as sports, adventuring, outdoor events, gardening clubs, cooking clubs.

Additional Information:

You must have the ability to travel independently to meet the requirements of the post.

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

This contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2026 .

Your main office base will be at Barnardo's Swansea, Heol Cadifor, Penlan, Swansea but you will be expected to work out and about in Swansea and Neath.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Need more information?

If you require any further information about this opportunity, please contact Christine Parry (email address can be found via the job vacancy link on our website).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

The Lead Practitioner will play a key role in supporting the Approved Premises (AP) Managers in the day-to-day running of the service, ensuring high standards of care, safety, and rehabilitation opportunities for residents. This includes overseeing staff support, organising shift coverage, coordinating training, and maintaining strong relationships with external partners. The role requires a proactive approach to resident engagement, activity planning, and staff development while working a variety of shifts, including weekends and late shifts.

The candidate will be required to work across two sites in Leeds.

Key Responsibilities

Staff Support & Rota Management

• Assist the AP Manager in organising and ensuring appropriate rota coverage, including managing last-minute changes.
• Provide day-to-day support to support staff, ensuring clear communication and guidance.
• Disseminate relevant information to staff to ensure smooth service operation.
• Support AP manager to develop good practice across the teams.

Training & Development

• Ensure new team members receive appropriate induction and training.
• Deliver training sessions, including First Aid and other relevant development opportunities.
• Support continuous professional development for staff, ensuring a skilled and competent workforce.
• Co-ordinate the submission of Enabling Environments on-going award process.
• Support the AP manager in preparing for HMIP Inspections.

Meetings & Partnership Working

• Attend and contribute to Equality, Inclusion, and Diversity (EID) meetings and other relevant meetings as required by the AP Manager, within the MOJ
• Liaise with partner organisations, building and maintaining strong links with the local community to enhance support services.

Resident Engagement & Activities

• Liaise with the AP Manager and Activities co-ordinators to ensure a full calendar of activities is available for residents, promoting engagement and rehabilitation.
• Manage the activity calendar, coordinating and overseeing planned events and programmes.

Shift & Working Hours

• Work a variety of shifts to support service needs, including two weekend days per month and four late shifts per month.
• Provide hands-on support within the AP, ensuring a visible leadership presence.

Person Specification

Essential Criteria:

• Experience working within a criminal justice, supported housing or rehabilitation setting.
• Previous experience in a leadership or senior role within a similar setting.
• Strong organisational and time-management skills.
• Ability to build effective partnerships with external organisations and community groups.
• Excellent communication skills, with the ability to engage staff and residents effectively.
• A flexible and adaptable approach to shift work, including weekends and late shifts.
• Due to safeguarding purposes, we can only accept applications from female applicants.

Desirable Criteria:

• Relevant qualifications in criminal justice or social care or a related field.
• Knowledge of safeguarding policies and procedures.
• Experience delivering training.
• Understanding of Equality, Inclusion, and Diversity (EID) in the workplace.
• Relevant qualifications in social care, criminal justice, or a related field.

Prison Facilitator - HMP Aylesbury

Location HMP Aylesbury
Salary: £16,964 per annum
21 hours per week at HMP Aylesbury

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Aylesbury. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: week commencing 19th May 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

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