Operations support manager jobs in lisbon, lisbon

We are seeking a passionate, connected and well-organised leader, to manage and develop our Church Engagement team and mission with UK churches, networks, community groups and volunteers. The role requires someone who is motivated by their Christian faith and has a passion to inspire and influence the UK Church to show love, strengthen faith and bring joy to millions of people across the Middle East and North Africa.

As we look towards our 30th anniversary, we want to inspire a new generation of churches and individuals to engage with global and local mission; to raise awareness and understanding of the Church in the MENA and to increase engagement, giving and prayer.

The Church Engagement team sits within the External Engagement Department, which covers areas including communications, publications and resources, press and media, digital content and marketing, fundraising appeals, church engagement, events and volunteers. Teams work closely together on shared activities to ensure that the strategy is connected and delivers a coherent public message, maximising every potential opportunity to increase income and deepen understanding and engagement. Other office staff include those focused on operations and finance, as well as a small Development Team engaging with major donors.

KEY RESPONSIBILITIES

This role will allow you to make a real difference to the lives of millions of people in the Middle East and North Africa.  You will help to manage, maintain and increase income and engagement through the following key responsibilities:

·Work with the team to implement strategies for growing key areas of income and engagement with churches and individuals, maintaining prospect lists, communicating with churches to resource and increase engagement.

·To manage, motivate and support a diverse team in different geographical locations and working patterns.

·To assist with delivering the church partnership and media projects programme, inviting church leaders and churches to join, helping research, prepare and send project proposals, reports and associated resources.

·To analyse current church giving patterns and identify pathways to increase engagement, levels and forms of giving (including individual giving in conjunction with other team members).

·Support with high-level giving church relationships and work with the Engagement Officer to mobilise ambassadors and volunteers within churches to encourage prayer for the MENA and church giving.

·Oversee SAT-7’s presence at events and conferences to maximise opportunities for engagement and increased reach with existing and new supporters.

·To assist with identifying current and future engagement resources to inspire and mobilise supporter churches and wider opportunities with denominations and Christian networks.

·Lead regular one to ones and promote the process of SAT-7 UK’s personal development plans for team members throughout the year e.g. conducting appraisals and mid-year reviews.

WHAT NEXT?

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

Are you a strategic leader ready to drive excellence across the UK? We're looking for a Divisional General Manager (DGM) to lead with purpose, passion, and performance!

 Location: UK (with nationwide travel)

Contract Type: Permanent

Hours: Full time, 37.5 hours

Salary: £58,969.32 - £63,866.26

Your Impact Starts Here 

We’re looking for a self-motivated Divisional General Manager to join our leadership team. While this role can be based from anywhere in the UK, you will need to be able attend your Regional Treatment Centres on a regular basis and you’re likely to be travelling across your division 2-3 days per week.

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

About the Role  

As a Divisional General Manager, you’ll provide both strategic and operational leadership across a geographical or functional division. Your focus will be on ensuring high-quality, safe, and client-centred services. You’ll lead multidisciplinary teams to meet performance, quality, and access targets, all while fostering a culture of excellence, accountability, and staff wellbeing.

This is a pivotal role in driving continuous improvement and innovation. You’ll support clinical governance and ensure financial sustainability by making efficient use of resources and delivering services within budget. You’ll also play a key role in shaping and contributing to our broader organisational strategy and transformation efforts.

You’ll be responsible for guiding and supporting Regional General Managers (RGMs), coaching them to achieve results and develop their leadership capabilities.

What We’re Looking For 

✅ A strategic thinker with a passion for operational excellence
✅ A people-first leader who thrives on coaching and collaboration
✅ A change-maker who embraces innovation and transformation
✅ A confident communicator with a track record of delivering results
✅ Someone who’s ready to travel and make a nationwide impact 

This is a fantastic opportunity for someone who thrives on leadership, collaboration, and making a tangible impact across a national landscape. If you're ready to take on a role where you can truly shape the future of service delivery, we’d love to hear from you.

People’s History Museum (PHM) is recruiting a Building Manager to join our team. This brand new role will oversee the maintenance and care of our Grade II listed building and adjoining museum extension (completed 2010) as well as the off-site collections store. The role will lead on managing planned and reactive maintenance, as well as leading fire management and security processes. We are seeking a dynamic professional with strong operational planning, risk management, and contractor collaboration skills to ensure the safety, compliance, and welcoming atmosphere of our museum facilities.

The Building Manager will ensure compliance with health and safety regulations, support sustainability initiatives, and maintain a high standard of security across the museum’s buildings and collections. The role will work closely with the Director of Finance and Visitor Experience and Operations Manager.

The role will also support the delivery of major capital projects at the museum to address risks to the heritage building, support decarbonisation across the site and create a stronger, more accessible experience for visitors. Experience of delivering grant funded capital projects is beneficial.

The core purpose of the role is to:

· Lead on planned maintenance and repairs to ensure buildings are safe, compliant and suitable

· Ensure quick resolution of reactive repairs required

· Lead on major capital projects to improve the estate with a focus on sustainability

· Work with the PHM leadership team to embed health and safety across all practice to ensure compliance

About the Role

We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service. This is an exciting opportunity for someone looking to apply their technical expertise in a dynamic and engaging environment. You will play a key role in resolving IT issues, maintaining positive relationships with users, and supporting daily IT operations across the Museum and Gardens.

Key Responsibilities

  • Respond to IT technical support tickets and troubleshoot hardware, software, and network issues.

• Set up and maintain new and existing devices, including desktops, laptops, and network equipment.

• Assist in improving IT processes and support cybersecurity measures.

• Manage user accounts, permissions, and access issues on the network.

• Support the IT team with system upgrades and projects.

• Ensure accurate recording of IT support activities and maintain documentation.

About You

In this role, you’ll bring a hands-on approach to IT support, with a strong problem-solving mindset. You will be someone who thrives on helping others, demonstrating excellent communication skills with both technical and non-technical users. You will be adaptable, eager to learn, and committed to providing top-notch IT service in a collaborative team environment.

Key Qualities, Skills, and Experience

• Experience in 1st Line Support, assisting users with hardware, software and network issues.

• Strong technical abilities with a hands-on approach to troubleshooting and IT support.

• Excellent problem-solving and troubleshooting skills.

• Experience with IT support tickets and Helpdesk systems.

• Strong customer service focus with good communication skills.

• Knowledge of Microsoft 365 administration and Office Suite.

• Desirable: IT-related certifications (e.g., Microsoft, ITIL) or equivalent practical experience.

• Basic understanding of IT networks and security.

• Ability to work both independently and collaboratively within a team.

• Attention to detail and effective task prioritisation.

The closing date for completed applications is 10am on 16 June 2025.  Interviews will take place w/c 30 June 25.

We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.

The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.​

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

This role will assist the finance team with finance-related queries and the processing of all financial transactions. This includes accurate bookkeeping of income and expenses, ensuring all purchase orders and invoices are authorised and correctly coded, and that payments are set up properly to be made in accordance with agreed terms.

About the Role:

The role operates at an officer level within the context of a volunteer led, global charitable organisation, supporting the Finance Managers to provide financial and accounting expertise to the organisation.

Key Responsibilities:

• Processing of all financial transactions ensuring purchase orders and invoices are authorised and coded correctly into the system and payments are set up correctly to be paid in accordance with agreed terms – for World Bureau and AISBL.
• Setting up the suppliers on the finance system.
• Control of the purchase ledger.
• Executing timely and accurate payment runs.
• Raising the EVC invoices and managing receipts.
• Operation and control of the sales ledger, ensuring that invoices are produced and raised in accordance with contract terms; checking that those payments are received in accordance with agreed terms; and taking appropriate action including liaising with the relevant team where amounts are not received.
•  Accurate and appropriate income recording and liaising with the Fundraising team regarding donations received.
• Processing and recording of petty cash payments in accordance with the WAGGGS petty cash policy.
• Processing and payments of staff and volunteer expenses in accordance with the WAGGGS expenses policy

For a detailed inormation, please refer to the attached Job Description.

You should have the right to live and work in the UK.

Join Our Team – Marketing Manager at The Bike Project

The Bike Project is proud to have a vibrant and diverse community of supporters, including trusts and foundations, major donors, corporate partners, and countless dedicated individuals who donate their bikes, time, and money—or buy bikes from us. Our supporters are the heartbeat of our organisation, and we’re passionate about growing this community, keeping them engaged, and ensuring they see the real impact of their support.

This role is central to making that happen. As the leader of our Marketing function, you’ll play a vital role in raising both the profile and income of The Bike Project. Our income streams are broad—ranging from trusts and grants to corporate partnerships, events, bike sales, and generous one-off and regular donations from individuals and major donors.

The Marketing team underpins all of this by supporting our fundraising efforts with compelling ideas, content creation, design materials, social media, website management, and media opportunities.

A key part of this role involves collecting and sharing powerful stories that showcase the real impact of our work. To do this effectively, the Marketing Manager and Executive will work closely with our programme and delivery teams, as well as with the people at the heart of our mission—our bike recipients.

As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.

At The Bike Project, we offer a fantastic benefits package, including:

· Extended family leave

· 25 days of annual leave (increasing with each year of service)

· Access to the Reward Hub

· An Employee Assistance Programme

· A pilot scheme for a nine-day fortnight currently underway

We ask that the post holder is available to work two to three days per week from our office, workshop, or at in-person meetings.

We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.

Closing date: 12 June 11:00pm
Interviews scheduled for 18/19 June

Job Purpose

Our client is looking for an experienced Office Manager to oversee the daily operations of their London office. This role also includes supporting the Group Office and Facilities Manager with other offices across the UK. The successful candidate will ensure the office runs smoothly, address any issues that arise, and assist with various administrative tasks, including managing expenses for senior staff, organising social events, and promoting diversity and inclusion initiatives. With hybrid working in place, it's essential that the office environment is welcoming and efficient for the team.
Please note: This position requires the successful candidate to be present in the office 4 days a week.

Role Responsibilities

• Manage the London office
• Act as the primary liaison with building management and utility companies, ensuring effective communication and prompt resolution of issues.
• Oversee the office budget, order equipment for remote work, and handle requests in accordance with company policies.
• Ensure the office is consistently stocked with necessary supplies.
• Assist senior management with monthly expense reports.
• Coordinate travel arrangements, including international trips for senior management.
• Manage room bookings for the London office.
• Undertake ad hoc projects related to large company events and office relocations.

Knowledge, Skills, and Experience

• Proven experience in managing a busy office and a diverse team.
• Exceptional organisational and multitasking skills.
• Strong communication and interpersonal abilities.
• A proactive, hands-on approach with a willingness to tackle any task.
• Effective supplier management skills.
• Excellent problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic work environment.
• Good technical proficiency.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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For over 50 years, Age UK York has been here to support local older people, and those around them. We are looking for a new leader to join our team and help us realise our strategy and ensure we continue to make a difference tomorrow and beyond.

We are delighted to be introducing the exciting new role of Deputy Chief Executive at Age UK York as we implement and work to realise our new strategy. It comes at a time our local York based charity is needed as much as ever in supporting Older People in tackling the daily challenges increasingly faced by us all as we age and realising the opportunities too in preparing for and enjoying later life.

As Deputy CEO you will work closely with our Chief Executive Officer (CEO), deputising for them where necessary, and will have responsibilities across the breadth of our charity including leadership, input to strategy development and its implementation, ensuring operational effectiveness, implementation of income generation initiatives, and effective collaboration with internal and external stakeholders. You will also be part of our Senior Leadership Team and working with our Board of Trustees.

You will be responsible for leading our range of community focussed services which together make a vital difference to the lives of thousands of older people in York each year as part of realising our vision and our role in tackling the challenges faced by too many older people, and those around them, each day across York.

Whether it is campaigning to ensure older people’s voices are heard, delivering care to someone in their own home, or making sure a loved pet is cared for while their owner is in hospital, at Age UK York we always start with the unique rights, aspirations, strengths and person led needs of the person themselves. Our Deputy CEO will play a pivotal and valued role in driving forward our shared goals and our commitments into the future.

Key Responsibilities:

We are looking for a thoughtful, positive and responsive leader who is as ambitious as we are at strengthening our charity and the difference we can together make in supporting older people  and communities.

We recognise this is a broad-ranging role, and you may not have experienced all aspects of it before, but if you:

• Have experience in providing leadership within an organisation and an eye for detail in strengthening working practices.
• Have a track record of building and maintained successful partnerships;
• Are experienced in leading teams in successfully delivering person-led services;
• Can transfer your existing experiences and skills to a new challenge;
• Understand your strengths and weaknesses and proactively build your knowledge and skills.

We would love to hear from you.

We’re looking for someone who is:

• Demonstrates strong leadership and people management skills, with experience of leading and delivering against a strategy and business plans;
• Skilled, including an excellent communicator, in building and maintaining successful relationships across a wide range of stakeholders;
• Successful in leading teams and delivering high quality, responsive and accessible services meeting need and meeting performance requirements;
• Adept in developing agility in an organisation by applying the principles of co-design in evolving working approaches alongside clients and wider stakeholders;
• highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
• Strong in attention to detail and inquisitiveness qualities, and able to apply to organisational challenges and opportunities in continually strengthening our organisational practices to help us realise our vision and priorities.

Qualifications, Skills and Experience:

• Excellent communication and presentation skills through a range of methods and across a diverse range of audiences.
• Strong organisational skills with the ability to manage conflicting demands and effectively prioritise and delegate.
• Experience led understanding of working with older people including building on a strengths-based approach and prevention-based services.
• Strong interpersonal skills and personal credibility, with the ability to quickly gain the confidence of and build relationships across stakeholders, including managers, staff, partners and service users.
• Experience of successful contract management including collaboration with stakeholders and delivery to requirements.
• Experience and expertise in supporting effective change management and providing leadership during such periods and uncertainty.
• Experience of working in support of an organisation to streamline operations, enhance efficiency, and drive success.
• Sets high standards for self, team and organisation. Motivates and inspires others to achieve these.
• Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

• £44,000 (FTE) per year
• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service
• Birthday day off
• Enhanced sick pay after 6 months of service
• Flexible work schedule 
• Potential for funding towards professional qualifications 
• Employee discounts
• Free eye test 
• Free flu jab 
• Free DBS (Disclosure and Barring Service)

How to Apply:

For an informal discussion please contact Simon Holmes.

Application Deadline: Monday 16 June at 10am

Interviews: Applications close on Monday 16 June 2025 at 10am.

Should your application be successful, you will be invited to an initial interview during the week commencing 30 June 2025. Final interviews are likely to take place during the week commencing 7 July 2025.

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

An exciting opportunity has become available for a Finance Manager at a leading global charity dedicated to the conservation and protection of whales and dolphins. This role offers broad exposure across the finance function, from charity-specific reporting and grant management to commercial income and monthly accounts, making it ideal for someone looking to progress into a Finance Manager role and take the next step in their career.

Reporting to our Director of Finance, you will play a central role in ensuring the smooth running of the finance function, with responsibility for transactional processes, month-end reporting, and working closely with colleagues across the organisation.  The role is part time (approximately 18-20 hours per week), based in our Chippenham office with some home working available.

The Pilgrim Trust
Finance Manager
Salary: £60,000 per annum pro rata (£36,000 actual salary)
Permanent, part-time – 3 days (21 hours) a week
Hybrid working, typically two days in office
Office based in Somerset House, London WC2R 1LA
Closest stations: Temple, Embankment, Charing Cross

The Pilgrim Trust is an independent charitable trust founded in 1930 with a mission to preserve the UK’s heritage and improve the life chances of those facing the greatest challenges. We are a small, committed team working collaboratively to ensure our funding makes a lasting impact. Each year, we award around £3 million in grants to projects across the UK. 

We are now seeking an experienced and values-driven Finance Manager to oversee our financial operations, support our investment strategy, and contribute to the continued success and integrity of the Trust. 

You’ll be a strategic thinker with excellent attention to detail and a genuine interest in the charitable sector. A confident communicator and collaborative team player, you’ll work closely with the Director, Trustees, investment advisers, and grant partners to ensure our finances are expertly managed.

Key areas of responsibility:

• Lead our finances: Manage day-to-day financial operations, budgeting, forecasting, and reporting using cloud-based systems (we currently use SAGE).
• Be our financial steward: Ensure compliance with charity accounting standards and act as the main point of contact for auditors, HMRC, banks and other relevant authorities.
• Plan with clarity: Prepare management accounts, cash flow forecasts and annual financial statements, and support financial planning with timely insights and analysis.
• Support our grant making: Oversee grant payments, maintain accurate records and assess applicant financials when required.
• Steer our investments: Work closely with the Director, Finance Committee, and investment advisers to monitor our portfolio, implement strategy and track performance.
• Enable change: Review and develop our financial systems to ensure they are robust, efficient and fit for purpose.

What you'll bring:

• Professional qualification: ACA, ACCA, CIMA, AAT Level 4 – or equivalent experience.
• Charity finance expertise: Strong understanding of charity accounting (SORP) and the regulatory environment.
• Tech confidence: Familiarity with cloud-based financial systems, Excel, and ideally grant management software (e.g., Flexigrant).
• Analytical insight: Skilled at turning numbers into stories and recommendations.
• Process mindset: Experience improving financial systems and processes.
• Collaborative spirit: A team player who shares our values and takes pride in supporting colleagues and grantees.

How to Apply:
The Pilgrim’s Trust are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.

Timeline:
Closing deadline: 6th June 
1st stage Interviews: w/c 16th June

As the UK’s leading charity dedicated to helping those most severely affected by gambling-related harm, we deliver specialist residential treatment and holistic support that changes lives. We’re now seeking an experienced and passionate Service Manager to lead one of our residential treatment centres and help shape the future of support against gambling-related harm.

About the Role:

As a Service Manager, you will provide strategic and operational leadership across our residential treatment services, ensuring the highest standards of care and support are maintained.

Working alongside our Senior Leadership Team and with the support of your Deputy Treatment Centre Manager, you will ensure that every service user has access to a seamless, person-centred recovery journey.

Key Responsibilities:

• Lead, manage, and develop a multi-disciplinary team to deliver exceptional treatment and support.

• Ensure all services align with the Gordon Moody Pathway and reflect our commitment to innovation, safety, and excellence.

• Oversee daily operations, budgets, and occupancy levels, ensuring we meet our service and financial targets.

• Collaborate with internal teams and external stakeholders to enhance our impact and reach.

• Uphold quality standards and regulatory compliance, including CQC and safeguarding frameworks.

• Champion service development, drive innovation, and embed best practices through continuous improvement.

What We’re Looking For:

We are looking for someone with a strong background in service management, preferably within residential health or social care. You’ll be a confident leader, highly organised, and passionate about delivering services that empower individuals to rebuild their lives.

Essential:

• Proven leadership experience in a residential or treatment setting.

• Level 3 qualification in Management (or equivalent); Level 5 NVQ in Health and Social Care desirable.

• Experience working with individuals affected by addiction or related vulnerabilities.

• Strong understanding of safeguarding, service quality, and risk management.

• Excellent communication skills and the ability to motivate and lead a team.

Desirable:

• Experience managing budgets and key performance indicators.

• Familiarity with CQC frameworks and working within regulated environments.

• Comfortable using case management systems and Microsoft Office tools.

About the Centre for Armenian Information and Advice (CAIA)

The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.

Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.

The role

CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.

Main Purpose of the role:

● Oversee front-of-house and client engagement

● Ensure the smooth running of the building

● Manage administrative policies, processes and procedures

Property Manager & Estate Administrator

We are seeking a Property Manager & Estate Administrator to work with an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.

Position: Property Manager & Estate Administrator

Location: Quenington, Gloucestershire, with occasional scope for hybrid working.

Salary: £29,000 - £33,000 per annum

Contract: Permanent, full time (35 hours per week)

Closing Date: Sunday 22 June 2025 at 23:59

Interviews: w/c Monday 30 June 2025 and w/c Monday 7 July 2025

About the role:

As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. Reporting directly to the Head of Estate Management, you will oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. This important role ensures operational efficiency within the portfolio, fostering positive tenant relationships, while contributing directly to the Trust's charitable work.

Your responsibilities will span both operational delivery and administrative support, ensuring estates run smoothly, remain compliant, and continue to deliver high-quality living standards for tenants.

Working closely with both the Property and Finance teams, you will:

• Conduct annual residential property inspections and rent reviews
• Ensure properties meet all regulatory requirements, including EICRs, gas safety checks, and EPCs
• Manage tenant communications, debt levels, and minimise void periods
• Coordinate planned and emergency repairs and maintenance within budget
• Prepare and negotiate tenancy agreements and manage deposit processes
• Maintain accurate property and compliance records using our property management system
• Draft essential documents and liaise with solicitors where needed
• Gather and record property data such as meter readings and council tax details
• Process invoices, purchase orders, and support accurate financial reporting
• Use mapping tools such as Pear GIS to create property plans

This is a varied and rewarding role offering the opportunity to make a tangible impact on property performance, tenant satisfaction, and community wellbeing.

About you:

You will be a proactive and experienced property professional with a strong background in lettings, property management, and estate administration. Organised, detail-oriented, and results-driven, you will bring a professional and personable approach to managing tenant and contractor relationships, ensuring both compliance and high service standards.

You will need:

• Proven experience in property management, lettings, or estate administration
• Strong understanding of property laws and tenancy regulations, ideally within rural or residential estates
• Excellent written and verbal communication skills, with the ability to communicate clearly and diplomatically
• Confidence using Microsoft Office and property management systems such as Landmark
• A high level of accuracy, attention to detail, and the ability to multitask and manage competing priorities
• A collaborative and team-oriented approach, with strong interpersonal and negotiation skills
• Practical problem-solving abilities and a calm, solutions-focused mind-set
• A commitment to confidentiality, discretion, and professional integrity

Ideally, you will also have a professional qualification or relevant training in property or tenancy management, and a sound understanding of evolving property legislation.

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Estate Manager, Property and Tenancy Manager, Housing and Property Coordinator, Property Manager, Estate and Facilities Officer, Asset and Property Management Officer, Property Compliance Coordinator, Housing and Estate Manager, Residential Portfolio Manager, Estate Operations Coordinator, Property Services Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.