Operations support manager jobs in lisbon, lisbon
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.
This role is not open to sponsorship.
Role Requirements
- Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
- Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
- Produce letters and e-mails in response to enquiries from supporters and the general public.
- Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
- Liaise with fundraisers concerning the coding of donations on the fundraising database.
- Produce thank you letters to supporters in a prompt timeframe.
- Liaise with the Finance department regarding donation coding and financial reconciliation.
- Add new supporter records to the fundraising database.
- Update existing supporter records on the fundraising database (i.e. changes of address).
- Update existing donation data on the fundraising database.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are looking for a highly organised and enthusiastic individual to support the management of our special purpose funds (SPFs). These funds contain charitable donations for services across Imperial College Healthcare NHS Trust, and can be used to support projects that benefit patients and staff, over and above what the NHS could normally provide.
In this role you will be responsible for handling the administration of our special purpose fund operations and processes. This will include the management of special purpose fund claims, a dedicated email inbox, invoice processing, engagement with NHS staff who oversee these funds (known as fund advisers) and other ad hoc administrative tasks.
Working closely with the Fund Engagement Officer, you will be expected to manage multiple tasks, deliver strict deadlines and contribute towards the team’s wider objectives and cross departmental working.
You will also be able to benefit from training and development opportunities to assist with your core responsibilities.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting Employment Advisors to join our IPS service, you will be based in Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 23rd June (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 25th - 27th June (please note you may be contacted for an earlier date proposal prior to the deadline.)
Final Stage interviews: 1st July 2025
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development.
Richmond CVS is an independent infrastructure organisation whose role is to ”Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:
“Strong vibrant communities at the heart of local life”
The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.
The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.
The role is based in Richmond and is accountable to the Board of Trustees. More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached.
To apply, please complete the attached Application Form. In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples. Please also complete the Diversity Monitoring Form attached.
Timetable
The closing date for applications is noon on Monday 30th June, 2025.
Successful candidates to be notified of interview by Friday 4th July, 2025.
Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.
For more information about Richmond CVS, please refer to the document attached
JOB DESCRIPTION
1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.
2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.
3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.
4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.
5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.
6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.
7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include: Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.
8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board.
PERSON SPECIFICATION
1. Demonstrate strong and effective leadership, with a proven track record in staff management.
2. Understand the Voluntary Sector and the challenges it faces.
3. Develop and implement fundraising strategies to drive new income streams.
4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.
5. Manage complex multi-year service delivery contracts or equivalent agreements.
6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.
7. Apply digital skills to optimise technology use across service delivery, fundraising and communication.
8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.
9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.
The client requests no contact from agencies or media sales.
The IT Systems & Security Manager will play a pivotal role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives.
This role will be responsible for ensuring that all IT services are successfully delivered across the charity by defining, creating and maintaining the IT environment including; the management of all technical systems, system upgrades, interfaces and customisations, infrastructure, applications, security and IT governance. In addition, this role will identify opportunities to ensure the technology, systems and tools used are fully integrated and embedded throughout the charity, with a view to maximising performance, optimising efficiency and creating a sustainable platform for future growth.
Main duties and responsibilities of the role:
Final point of escalation, extensive troubleshooting, provide guidance to IT Team
· Complete comprehensive troubleshooting of escalated tickets raised with the IT Department
· Document troubleshooting steps and progress and/or call closure details within the ticketing system
· Feedback to wider team on ticket trends or common issues occurring including potential security threats
· Line management of Systems Administrator
Administer ARUK Network
· Manage Day to day interactions with Manage Network MSP
· Management, administration and monitoring of ARUK Virtual IT environment
· Management, administration of Azure tenancy and Office 365
· Management, administration and monitoring of backups
· Provide support and guidance to Systems Administrator
Working on IT Projects
· Working on projects of differing complexity, from initial requirement gathering, planning, implementation, rollout and testing
· Provide regular feedback on project progress to stakeholders and Head of IT
· Assist Systems Administrator in their project work and complete any delegated tasks
Security
· Keep up to date with IT industry development and current security developments
· Manage day to day interaction with outsources Security Operations as a Service MSP
· Work with MSP to make recommendations to IT Management to improve security posture
What we are looking for:
· Relevant formal qualifications or relevant experience
· Extensive Knowledge and proven experience of managing the following - Windows operating systems, Microsoft SQL server, Microsoft Office 365, Microsoft Server, IT support principles, Active Directory, Microsoft Entra, Mobile Device Management, Networks, System storage, IT documentation
· Extensive knowledge and awareness of: IT Security best practices, IT security solutions, IT security threats
· Exemplary leadership skills with both practical and short/long term strategic vision; ability to build relationships and inspire confidence and respect at all levels; strong team player
· Excellent communicator – able to build rapport and demonstrate strong influencing, negotiation skills and decision-making skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn
· Ability to explain complex IT information to all stakeholders
· Demonstrates and encourages ownership and responsibility; drive/motivation - has a “can-do” attitude and is committed to delivering results and strives for continuous improvement
· A good blend of strategic and analytical thinking; innovative personality; able to see the bigger picture and set future direction
· Strong ethical standards and a high level of personal integrity
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd June 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via the website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you reading for something new?
This is an exciting opportunity for an experienced manager to join our established adult services teams in Kent. We are looking for someone with effective management skills and the ability to build a strong team culture.
You’ll provide effective leadership, support and mentoring to team leaders and wider team members across a range of local services. You will have responsibility for managing day-to-day operations, ensuring targets and outcomes are met.
You will be expected to model behaviours regarding effective and supportive client engagement, lead on best practice and develop staff to their full potential. You will carry out essential line management tasks, including supervision, leave requests, risk assessment and team meetings.
As a manager, you will ensure safeguarding concerns are managed according to policies and procedures, and must demonstrate a robust understanding of confidentiality, data protection and health and safety principles.
There will be opportunities for networking and developing relationships with a range of statutory agencies and community partners, and you will deliver presentations and attend events to represent and promote services.
Applicants should have experience of working with vulnerable adults in the social care, health, or voluntary and community sectors. Experience of working with or an understanding of issues relating to unpaid carers is essential. You will need to demonstrate skills in coaching, mentoring, performance management and problem solving.
The role will be based in either New Ash Green or Mersham, and you should be prepared to travel to other areas in Kent as part of the role. Car driver essential.
Take your next step with us.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in Newham: Supported Housing Services Manager
Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.
About Us
For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.
Your Role
As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.
Key Responsibilities
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Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.
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Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.
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Inspire your team: Foster a positive, proactive, and solution-focused culture.
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Maximise sustainability: Ensure rental income and effective arrears management.
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Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.
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Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.
What You’ll Bring
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Proven leadership in supported housing or homelessness service settings
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The ability to effectively lead and inspire a team
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Experience with contract delivery, KPIs, and outcomes-based commissioning
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Strong financial and budgetary skills
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Knowledge of safeguarding and trauma-informed practice
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A collaborative, values-driven approach and commitment to continuous improvement
Why Join Us?
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Permanent, full-time role (36 hours/week)
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Salary of £45,000 – £48,000, depending on skills and experience
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28 days annual leave + bank holidays
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Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development
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Based across our two supported housing sites in the London Borough of Newham
Please review the full job description and person specification. An enhanced DBS check will be required.
Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.
We can't wait to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Marketing Manager
Contract type: 7 Month, Fixed term contract, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £44,168 - £46,493 per year with excellent benefits
About WaterAid
Want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere?
We need creative and insight led people. In return, you will be encouraged and empowered to be yourself at your very best.
Join WaterAid as our Legacy & In Memory Marketing Manager to inspire supporters to add water to their will and help millions of people to thrive thanks to the life-changing power of clean water for generations to come. Change starts with water – change starts with you.
About the Team
The WaterAid Legacy & In Memory team is responsible for increasing supporter and public awareness and consideration to give a gift in their will and/or an in memory gift. We deliver an audience led communication programme using diverse channels and products. The team deliver supporter journeys, engage staff in the cross promotion of gifts in wills and in memory giving and all aspects of legacy gift case management. We contribute to 14% of WaterAid’s voluntary income, meaning you’ll be a vital part of helping us reach even more people with life-saving clean water.
About the Role
As our creative, innovative and data led Legacy & In Memory Marketing Manager, you will be responsible for developing and delivering WaterAid’s legacy and in memory fundraising programme with the support of the Legacy and In Memory Marketing Officer. You will deliver multi-channel campaigns across TV, digital, direct mail, email and events to raise awareness of gifts in wills, generate legacy enquirers and create inspiring journeys to nurture and engage legacy and in memory supporters.
In this role, you will plan, manage and execute multi-channel campaigns across the marketing funnel, as well as work with the Legacy and In Memory Marketing Officer to deliver exceptional stewardship, through personal communications and events, to our committed supporters.
You’ll also:
- Be responsible for using data, analysis and insight to innovate and maximise both existing campaigns and seek to test new audiences and channels that meet specific objectives within the LIM Team plans
- Undertake Project Management responsibilities required for the successful and timely delivery of multiple channel campaigns – including delivery of the award-winning legacy consideration campaign What Jack Gave across TV and digital
- Manage, coach and motivate the Legacy and In Memory Marketing Officer to deliver their campaigns.
- Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns
- Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns
Requirements
You’ll be passionate about using your experience in fundraising and marketing to make a difference by creating inspiring and supporter-led communications that effectively raises consideration for legacy giving and uncovers new legacy prospects and legacy pledgers.
To be successful, you’ll need:
- Proven experience in direct marketing – print and digital
- Experience of leading and motivating internal and external stakeholders
- Experience of developing and implementing multiple channels campaigns
- Experience in monitoring, evaluating and analysing complex campaigns to improve performance and manage expenditure budgets
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of legacy or in memory fundraising
- Experience of innovation and new product development
- Experience of developing and implementing supporter journeys across multiple channels
Closing Date: Applications will close 12:00Pm UK Time on Monday 23 June. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Ealing Swimming Club (ESC) is one of the largest and most dynamic swimming clubs in the UK, with over 1,300 members training in seven pools across West London. We offer high-quality coaching and technique instruction for all ages and abilities, from beginners to international competitors. Our club is built on a strong sense of community, inspiring individuals to develop their skills, build confidence, and achieve their full potential. As a registered charity, we are committed to delivering inclusive watersports programs, including competitive swimming, masters, para-swimming, and water polo. Our passionate team ensures that every member has access to expert coaching and a supportive environment, fostering success in and out of the water.
Join Us as a Finance Manager
We have a fantastic opportunity for an experienced Finance Manager to join our team and play a crucial role in ensuring the financial integrity and sustainability of ESC. This part-time position (10 hours per week) is essential to maintaining strong financial records, reviewing budgets, and supporting compliance across the club’s operations. As a charity, our financial health is vital to delivering exceptional training, competitions, and community-based initiatives. Your expertise will help us grow and continue to provide high-quality opportunities for swimmers across all levels. Working closely with the Senior Management Team and Trustee Board, you will help with financial operations and contribute to the long-term success of the club.
Key Responsibilities:
- Financial Management: Maintain the integrity of financial records for the charity and its members.
- Budgeting & Forecasting: Prepare annual budgets and financial forecasts as required.
- Account Management: Prepare quarterly management accounts and year-end accounts, including pre-payments, accruals, and journal entries.
- Financial Reconciliation: Reconcile all balance sheet accounts on the management accounts.
- Audit Preparation: Liaise with external auditors to prepare year-end statutory accounts.
- Treasury Management: Manage surplus funds efficiently.
- Payroll & HMRC Compliance: Prepare and manage monthly payroll and pension payments, ensuring compliance with HMRC regulations.
- Policy Review: Conduct an annual review of ESC’s finance policies and procedures.
- Governance & Reporting: Attend trustee meetings and monthly operations board meetings as required.
- Sage Management: Ensure integrity of Sage accounting software.
- Charity Compliance: Submit annual returns to the Charity Commission and Companies House.
- Project Support: Lead ad hoc financial projects as needed.
- Event Support: Volunteer at ESC events, supporting fundraising and engagement activities.
What We’re Looking For:
- 5 years of experience in management accounting.
- ACA/ACCA qualification (or equivalent) preferable.
- Experience in charity finance preferred.
- Proficiency in Sage, Word, Excel, and Microsoft Office.
- Strong numeracy and accuracy skills.
- Excellent communication skills.
- Ability to work independently and manage responsibilities effectively.
- Flexible and adaptable approach to tasks.
If you meet at least half of the requirements for this role, we strongly encourage you to apply!
Equity, Diversity, and Inclusion
Ealing Swimming Club is committed to equity, diversity, and inclusion, ensuring that opportunities within our organisation are accessible to everyone, regardless of background or experience. We value diversity and strive to create a welcoming and inclusive environment for all. Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Location: London with occasional trips to Kent and Norfolk
Salary: £35k - £38k Depending on experience
Make a lasting difference where it matters most.
At Childhood First, we transform the lives of severely traumatised children and young people through specialist therapeutic care and education.
We are now looking for a values-driven and systems-savvy HR Advisor to join our supportive HR team. Reporting to the Head of HR, you will be the primary HR partner for our Kent residential communities – supporting line managers, improving processes and playing a key role in maintaining our HRIS.
This is a great opportunity to develop your HR generalist experience, lead on people systems, and contribute to a high-impact and rewarding mission.
What you’ll be doing:
· Supporting managers in resolving employee relations issues fairly and consistently
· Leading on recruitment in Kent, from advertising to onboarding
· Acting as our HRIS lead: ensuring data integrity, reporting and optimisation
· Preparing monthly payroll for sign-off
· Helping embed great people practices across our organisation
What we’re looking for:
· CIPD Level 5 or equivalent experience
· Strong knowledge of HR systems, processes and UK employment law
· Experience managing ER cases and advising line managers
· Meticulous attention to detail and excellent communication skills
· A collaborative approach and a passion for making a difference
In return, you’ll join a friendly and committed HR team, enjoy generous annual leave and benefit from ongoing development opportunities.
Join us and help create safe, loving, and healing environments for children and young people to recover and thrive.
Apply now and be part of something extraordinary.
To apply, please send us your CV and supporting statement.
Closing date for applications is Friday 20th June 2025.
Interviews will take place on Wednesday 2nd July 2025.
Please note: We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
The client requests no contact from agencies or media sales.
Are you ready to take on a key management role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for an experienced and proactive Communications Manager to develop and implement its communications strategy. This is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public.
You will be responsible for delivering a dynamic communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. In addition, introducing marketing and analytical tools to showcase the organisation’s impact. We are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches in the city. Working alongside the CEO, Head of Operations and Project Managers, playing a pivotal role in helping to shape the charity’s communications strategy. We are offering the opportunity for flexible, hybrid working.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Apply now! An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 16th June 2025
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
For further information regarding the work of SCM, please refer to our website
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
We're looking for an experienced, confident, and highly proactive Office Manager to take ownership of the day-to-day running of our office and support the wider team. This is a role for an independent thinker; we want someone who sees what needs doing and just gets on with it.
You'll be the go-to person for keeping everything ticking over; managing relationships, handling facilities, supporting CEO and Honorary Officers, and jumping into a range of administration and support tasks. You’ll need to be comfortable using current IT systems and able to work across multiple platforms with minimal supervision.
Job Purpose:
The Office Manager is responsible for the smooth running of the office and providing comprehensive administrative and operational support to ensure the charity meets its strategic and day-to-day goals. As part of a small team, the Office Manager plays a pivotal role in coordinating key functions such as HR administration, H&S matters, finance support, governance, facilities, and stakeholder communications.
About The Textile Institute
The Textile Institute is a leading institution dedicated to advancing the textile industry through education, research, and innovation. We are seeking a highly organised and proactive Office Manager to join our team and ensure the smooth operation of our office.
The Textile Institute is the professional body for people and organisations working in the textile, clothing and footwear associated industries worldwide. For more than 115 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.
The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.
As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.
The role will be based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
About the role
As finance and compliance manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:
- Strategic financial planning and operations management, ensuring all financial transactions are accurately recorded, and controls and procedures are in place to safeguard our assets
- Developing an asset management and investment strategy delivering quality and value for money
- Overseeing compliance and property management, ensuring our buildings are well maintained, compliant, clean and safe
- Working closely with the CEO and SMT, providing financial guidance in support of our objectives and contributing to our strategic direction
To succeed, you will be a qualified accountant (eg. ACA, ACCA or CIMA) and have significant experience gained in a similar role ideally in a charity or housing environment, strong analytical skills and an ability to think operationally and strategically. You will be a key part of our SMT and the delivery of our strategy.
This is an excellent opportunity to make a significant impact on our mission to end homelessness while developing your leadership experience in a supportive environment.
About Threshold
We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.
As well as a competitive salary, we offer employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension
- Life Assurance Cover
- A Health Plan and access to an employee assistance programme
- Cycle to work scheme
- Charity worker discounts through the Blue Light Card scheme
- Professional development
To apply
The closing date for applications is midnight on Friday 27 June 2025.
To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Ending homelessness for people in Swindon by providing a safe place to live, personalised support and a pathway to independence

The client requests no contact from agencies or media sales.
Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.
We have seven permanent roles available and one fixed term contract for 18 months.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
This is a time of optimistic change and growth as we deliver our ambitious new strategy.
As a Portfolio Officer you will:
- Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
- Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
- Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
- Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
- At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
- Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whether through lived or gained experience you will really understand the communities we work with. You could come to grant-making from a variety of backgrounds.
Whatever your background, the role would suit people who:
- are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
- have skills and experience in presentation and report writing and basic accounting and budget management.
- can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
- can synthesise complex information and present it to others in a clear and concise manner.
- can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
- are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
- are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
- are comfortable working with an online and geographically dispersed team.
- are comfortable learning and working with different systems and data.
You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview Dates: 14-17 July and 22-23 July
Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only up to two of these roles can be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website).
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
- Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
- Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
- Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
- Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.
Desirable criteria
- Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
- Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
- Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.