Operations support manager jobs in lisbon, lisbon
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access
Salary: £33,200
Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working.
About the role
We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners.
You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working within a criminal justice system environment
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Are you passionate about clients having a voice on how organisations provide services and support?
Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.
Does this sound like something you want to be a part of?
The impact you will have
Client involvement is at the heart of everything we do. You will be responsible for developing and enhancing our involvement with clients and the communities we work alongside, to give them influence, a voice and control in how we provide our services across the organisation.
We are also just as passionate about our volunteers. Part of this role will develop and enhance our work with volunteers, peer mentoring and student placements to maximise the impact of volunteering across our services, enhancing the support we deliver.
This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis.
Contract: 12 month fixed term contract. Maternity cover
Hours: Between 22.5 and 37.5 hours per week. This post requires a minimum 30% of the time face to face.
Salary: £42,322 - £47,949 per annum (pro rata for part time), dependent on experience
Location: Based in one of our main offices across our areas of operation (Oxfordshire, Buckinghamshire and Milton Keynes) with flexibility to travel between offices and work from home.
Closing date: Tuesday 10th June at 10.00am.
Interview dates: Week commencing 16th June
About you
Your experience involves working in client engagement within the social care or similar sector. You are an excellent communicator who thrives on driving organisational change and forging relationships with clients, colleagues and stakeholders.
You are passionate about the value volunteers bring to client services and will have experience in supervising/managing volunteers and developing volunteer programmes/systems.
You have excellent research, analytical and problem solving skills and the project management skills to translate your ideas into reality.
You will be passionate about the impact you can have by being part of Connection Support, and your values align with ours.
Due to the nature of this role a driver’s licence and access to a vehicle is essential.
What we offer in return
Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.
We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.
We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.
Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated and experienced women’s case worker and manager to join our team. The role will be responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP staff and volunteer teams and for the development of our network and partnership work across the West Sussex coast.
Experience of supporting women with complex needs and managing a small team is essential, along with the ability to work within Yada’s vision, mission and Christian ethos.
Outreach Manager (Women’s Services)
Project Management, Outreach, Safeguarding, Networking, Training, Research, Volunteers
The Outreach Manager is responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP Team and for the development of our network and partnership work.
Line Manager: Operations Manager/CEO
Hours/Days: Full Time (28-35 hours per week, Monday to Friday)
Salary: £30,102.80 pro rata
Start date: 21st July 2025
Contract: Two years fixed term, to be extended, subject to funding
Location: Yada Offices, West Worthing/Chichester
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
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Implement strategy for development of The Esther Project
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Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
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Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
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Line management of TEP Outreach staff inc monthly supervision and debriefings
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To support the team to assess the needs of service users and ensure the appropriate support provision is given
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Work collaboratively with other support agencies including charities and statutory services for the benefit of the service users, including safeguarding activities
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Manage Monitoring and Evaluation of TEP
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To host/lead monthly TEP Team meetings
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To participate in bi-monthly safeguarding meetings
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Act as Safeguarding Deputy, responsible for safeguarding management across The Esther Project
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Keep an up-to-date record of all visits on Lamplight, recording safeguarding incidents and any further actions needed
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Review risk assessments and safety plans for outreach
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Oversee management and support with delivery of TEP workshops
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Oversee in-house counselling process and monitoring
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Ensure all outreach materials and resources are up to date and available for staff and volunteers
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Support Yada CEO with management of TEP Budget
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Assist in the training of all staff and volunteers forTEP
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Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
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To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
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To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
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Attend monthly partner drop-ins across coastal West Sussex
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To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
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Represent TEP at partner meetings as appropriate
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Support monthly review of Yada policy in relation to TEP
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Support outreach work with local Police
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Support Yada partnership development with Sussex Police
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With the Operations Manager/CEO, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
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To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
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To manage TEP volunteer rota for netreach
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To advertise new posts and oversee the selection process
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To take a lead on interviews and follow up of applications
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To liaise with Yada Operations Manager/CEO to ensure DBS checks are up to date
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To run and manage TEP volunteer induction process
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Support development and regular review of the volunteer policy
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To offer regular training and supervision for TEP volunteers
Other Duties
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To support the Yada Operations Manager/CEO with strategy and the development of Yada
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To attend monthly team meetings and be an active member in decision making for Yada’s future
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To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
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Other duties from time to time as we may reasonably require
Outreach Manager Person Specification
Essential
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Proven experience of working with vulnerable women such as within homelessness sector
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Experience of leading a small team
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Excellent communication and listening skills
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Level 2 Counselling Skills or equivalent
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Knowledge of safeguarding policies and processes
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Ability to be comfortable with taking the lead on, or deputising for, safeguarding referrals within the team
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Willingness and openness to learn
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Comfortable with change
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Ability to work independently
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Ability to build strong relationships and partnerships
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Initiative to develop and try out new ideas
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Highly organised, able to manage workload unsupervised
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Developed sense of self-awareness and ability to work with different points of view
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Able to work within Yada’s vision, mission and Christian ethos
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Driving Licence and own transport
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Strong IT skills (Word, Excel, Database)
Desirable
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Experience of working with women who have been sexually exploited, such as in the sex industry
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Experience of acting on and leading safeguarding referrals
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Experience of drop-in and/or 1:1 case work
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Experience of line management
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Experience of delivering training/presentations/workshops
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Experience of maintaining clear boundaries, crisis management skills and ability to cope with stressful client based situations
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Experience of working within a trauma and gender informed approach
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Experience of conducting/recording online research
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Experience of managing volunteers
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An understanding of current issues around the sex industry, sexual exploitation and/or sexual trafficking
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Qualification in counselling, social work, nursing, mental health, probation and/or significant work/life experience
How to Apply
Please send a CV and cover letter, specifically addressing the Job Description and Person Specification, to Helen Moore, Yada CEO, by midnight on Friday 20th June 2025.
Please note that we are actively interviewing so early applications are advisable.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Spinal Research?
We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.
The Role:
The Office Manager and HR Admin will be responsible for overseeing onboarding, health & Safety and human resources functions pertaining to all employees. The role holder will also be responsible for maintaining the office space, administration and any related governance. This role will provide administration support to the Board of Trustees and act as Company Secretary to the Trust.
Responsibilities:
Office:
- Develop and implement office policies and procedures to ensure smooth operations and compliance with company standards.
- Ensure the office space meets all Health & Safety regulations, including correct up-to-date H&S information made available to staff via noticeboard or similar.
- Owns and maintains positive and productive relationships with property management and third-party vendors and is point of contact for the building management team in case of any issues and for building information sharing.
- Perform other administrative or office-related duties as required to support the effective running of the organisation.
Health & Safety:
- To assume the role of the Health & Safety Officer.
- Responsible for all Health and Safety matters, ensuring that up-to-date legal requirements are met and put in place to ensure the Charity meets the criteria for the yearly Health & Safety assessment.
- Liaise with building management, contractors, and suppliers and escalate any risks or issues as appropriate.
- Provide up to date information and documentation to the team confirming First Aiders and Fire Wardens, ensuring this information is kept up-to-date on SharePoint, in the office and relevant documentation
- Attend training regularly as necessary in keeping with any new legislation.
Human Resources:
- Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
- Create and maintain employee HR accounts.
- Onboard and offboard employees adhering to correct processes & procedures, ensuring payroll and benefits information is shared with respective external companies.
- Responsible for sharing all updates relating to new employee training and employment law updates.
- Responsible for ensuring correct relevant policies are in place and filed away correctly.
- Working alongside the legal team to instigate and resolve any employment disputes.
- Responsible for the Charities' insurance renewals & cost reviews, ensuring adequate cover is always in place.
- Keeping up-to-date with employee benefits, reviewing the team’s needs and providing a plan of any recommendations.
- Managing the in-house learning portal and ensuring all employees training is up to date and relevant.
Company Secretarial:
- Administrator to the Board of Trustees.
- Field and action all incoming emails relating to the Charity Commission and Companies House.
- Provide support to ensure all submissions are made ahead of deadlines and recording of tasks in the allocated SharePoint areas.
- Coordinate and schedule all Trustee meetings ensuring all documents are returned ahead of deadlines.
Skill set requirements:
- Proven experience as an Office Manager or similar senior administrative role.
- Excellent organisational and multitasking abilities, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) SharePoint and other relevant software applications.
- Knowledge of HR processes, resourcing, and Health & Safety regulations is desirable or the willingness to train in these areas.
- A proactive and adaptable approach to problem-solving and decision-making.
- This role requires a proactive individual with excellent organisational, communication, and leadership skills.
- Flexibility to work occasional additional hours as business needs require.
Benefits:
- Five weeks annual leave plus bank holidays (adjusted for part-time staff).
- Flexible working, with core hours between 10am-4pm.
- Hybrid Remote working. (1 day a week expected in the office).
- Private health insurance cash plan.
- 8% Pension plan.
- Cycle to work Scheme.
- Onsite Gym in office.
If you would like to apply and join our friendly team at this exciting time, please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.
Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Safeguarding Manager.
About the role
The Safeguarding Manager is accountable for ensuring that AIUK has effective, usable and inclusive safeguarding practices, which are carried out by all colleagues, activists, board members and volunteers. The day to day of this role involves working with colleagues in the People & Culture Directorate, and across the rest of the organisation to ensure that all who engage with our work are not put at significant risk of harm, and that where concerns arise an appropriate response happens. The role also supports the People Team in our work on staff wellbeing. The role has a human rights impact by enabling a culture where staff, activists, volunteers, board members and the public can engage with our work on human rights in a safe environment.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have a good knowledge of UK safeguarding law, standards, systems and good practice in relation to children and adults at risk, and the Charity Commissions requirements.
- You're skilled in clear communication, managing difficult conversations, have sound judgement, and ability to time manage.
- You can manage and respond to concerns in a unique, case-by-case way
- You collaborate and positively contribute to an inclusive culture.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a basic criminal record check.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.
About the role:
We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.
This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.
As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.
In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.
About you:
- You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
- You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
- Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
- A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
- Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
- Excellent communication, organisational, and problem-solving skills.
- A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th June at midnight
Interview date: Thursday 19th and Friday 20th at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Foodbank Assistant Manager
Job Description and Person Specification
Responsible to: Senior Foodbank Project Manager
Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank
Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross)
Part-time: 25 hours per week
Temporary: 1 year contract
Occupational Requirement: Committed Christian
Overall responsibility of the job: Sharing responsibility,for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities.
Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions.
Building Church Engagement through talks and linking with Church Ambassadors.
Specific responsibilities:
Reporting to Senior Foodbank Manager
·Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need
·Update the Senior Manager with regular reports on issues
·Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank
Church & Community Outreach
·Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank
·Helping the Senior Manager to organise prayer/worship and fundraising events
·Carry out talks at schools, community groups and businesses
·Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager
·Encouraging local churches in their social justice ministries
·Linking with Church Ambassadors to build church engagement.
·Overseeing relationships with referral agencies, meeting with them and troubleshooting.
Staff management & Recruitment
·Manage Foodbank admin staff who deal with Foodbank and Homebank referrals
·Manage Warehouse Co-ordinator
·Support staff with client relations and decision making
·Carry out reviews with allocated staff across the Foodbank
·Leading prayer with Foodbank volunteer teams
·Troubleshooting HR issues in conjunction with the Senior Manager
·Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews.
·Preparing new staff inductions and inducting new members of staff.
Compliance
·Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual
·Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding.
·Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets.
Safeguarding
·Supporting staff and volunteers with safeguarding reporting and referrals
PERSON SPECIFICATION
Experience
·Managing staff and working as part of a team
·Observing relevant regulations, including manual handling and health and safety
Key Skills:
·Good oral and written communication
·Ability to manage staff, lead a team and work well with volunteers
·Driver with clean licence
·Ability to work independently and unsupervised
·Ability to carry out manual work
·Numerate and comfortable interpreting statistical data
·Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds
·Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation.
Personal attributes:
·A vibrant, life-shaping Christian faith, rooted in a local church
·Passionate about tackling poverty
·Honesty and integrity
·A good people person
·A flexible responsive person
·Someone with a sense of humour
Desirable:
·Preaching and bible teaching experience
Training Provided
Induction training
IT training as required
Health & Safety, Environmental Health & Manual Handling
To alleviate food poverty and provide support to address the drivers causing that poverty.
The client requests no contact from agencies or media sales.
About the role:
We have two roles available for Day Concierges to join our team at Single Homeless Project.
As a Day Concierge, you will be at the heart of this mission, providing essential support for the day-to-day operations of the service. In this role, you will be the first point of contact for clients, stakeholders, and contractors, ensuring seamless communication and service delivery. Your work will directly contribute to creating a welcoming, supportive environment that enables clients to feel heard and respected as they navigate their journey towards independence.
This position offers a fantastic opportunity for anyone looking to grow their career in the charity and homelessness sector, with ample opportunities for personal development and progression within the organisation. No prior experience in the sector is required, as on the job training and support will be provided by an experienced team, allowing you to develop valuable skills and make a meaningful impact in the lives of those we serve.
Wandsworth:
Joining our team in Wandsworth, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives in our accommodation service is. The service offers accommodation with tailored support to help individuals work towards greater independence. The service plays a crucial role in empowering clients to take steps toward a more stable and self-sufficient future.
The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.
Westminster:
Joining our team in Westminster, the role is key in ensuring that everyone feels welcome and included in the service creating a safe, welcoming and supportive environment for our clients. The Kean Street hub is located in Aldwych and supports clients with high supported needs, with two low supported accommodation services in Oxford Circus.
The working rota for this role is 37.5 hours per week 8am - 4pm Monday to Friday.
About you:
- Have strong customer service skills.
- Have a genuine interest for working with people with multiple disadvantages.
- Are reflective and can respond positively to challenges.
- Adaptive work approach to fit around the various needs of the people we work with.
- A basic understanding of basic repairs and maintenance.
- Have a flexible and resilient approach to their work.
- Is creative and innovative in the way they think and equally apply those qualities to their working practices.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 30th May at midnight
Interview date: Wednesday 25th June online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Care
£45,000pa + Company Car and benefits (25 days annual leave and pension)
This is a national role
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.
Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.
Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.
· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Company car for front line care posts
· Time off in lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
· A recommend a friend recruitment referral bonus scheme
If you’d like to find out more about these benefits and working with us please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send an up-to-date CV with a covering expression of interest letter to us via the link.
Closing date for applications is 20th June.
First interviews will take place at Cassini court on 21st June, with second interviews thereafter.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.
Registered Charity No: 1070532
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.
Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature.
You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.
Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.
About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.
Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.
To be considered for this role, please apply through Charity Job by submitting your CV with a cover letter outlining what attracted you to the role, your suitability for the role and your availability (including whether you’re interested in interim, permanent, or both).
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
British Heart Foundation (BHF) is the UK's largest independent funder of cardiovascular research. As a Research Advisor you’ll play a pivotal role in bringing our research strategy to life.
Through our portfolio of active research projects, we fund some of the most exciting and innovative cardiovascular research and the most talented scientists from PhD students to BHF Professors.
You’ll work primarily in supporting all aspects of translational funding including advising applicants, reviewing applications for funding, and providing feedback to applicants. You’ll carry out due diligence of project proposals and funded projects and support the Translational Awards Committee peer review processes and meetings.
You’ll work closely with the Senior Research Advisor, Research Grants Manager and Research Grants Officer during funding cycles and grant applications and awards.
About You
With a knowledge and understanding of BHF, our mission, and the importance of research, you’ll have substantial research experience gained in academia and/or a similar industry. You’ll be a proactive member of the team possessing outstanding attention to detail, analytical and interpersonal skills.
With excellent communication, prioritisation, and organisational skills you’ll be able to meet multiple deadlines. You’ll serve as an ambassador for BHF and its research achievements, promoting BHF and its research funding schemes.
This is an outstanding opportunity for a motivated person with suitable experience and interests to make an important contribution to the primary mission of one of the world's leading funders of cardiovascular research.
In addition, you will also have the following:
• PhD or equivalent in a biomedical science discipline
• Understanding of scientific and clinical careers
• Experience of cardiovascular or related research at either doctoral or postdoctoral research
• Experience of research grant evaluation and administration
• Able to interpret complex research data and communicate it to lay audiences
Working arrangements
This is a fixed term 12-months contract covering family leave. This is a blended role, where your work will be dually located between your home and our London office.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
The interview process may take place in-person in our London Office on the w/c 23rd June 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

ORCA are looking for an outstanding Training Manager to join their team and help the charity take the next step in the evolution of their programme of e-learning training courses to help more people than ever to help protect whales and dolphins.
We are looking for someone who is passionate about the power of education, a systems thinker who is able to take the e-learning system ORCA have built and maximise it's capabilities. A keen understanding of how to engage and inspire learners through digital channels and how to construct dynamic courses that maximise learning is key.
The successful candidate will be responsible for leading ORCA's training programmes, developing content using expert knowledge from the wider ORCA team to train people from a variety of backgrounds about whale and dolphin conservation, including members of the public, experience ORCA volunteers and seafarers.
This is an opportunity for someone to build on a strong foundation of training and catapult it into a digital space, creating an efficient, effective and wide reaching training programme that has the opportunity to make a meaningful difference for whale and dolphin conservation around the world.
To giving everyone who cares about whales and dolphins an active role in safeguarding their future
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a creative individual to establish and lead a community engagement and volunteer programme in an important new visitor attraction in the heart of London. Bevis Marks Synagogue dates back to 1701 and is the oldest synagogue in the UK. You will recruit, motivate and support a team of volunteers and develop a dynamic community engagement programme as part of a small, dedicated team at this special, historic site.
In 2019, Bevis Marks Synagogue received a National Lottery Heritage Fund grant to restore the synagogue and create The Dangoor Heritage Centre. This project displays and interprets the synagogue’s historic collection for the first time, and enhances visitor facilities. The S&P Sephardi Community established the Bevis Marks Synagogue Heritage Foundation (BMSHF) to manage this project and the site's ongoing visitor operations. We are looking for a dedicated and enthusiastic heritage engagement professional to help make Bevis Marks Synagogue a vibrant place of worship that shares its unique story with a wider community of people of all faiths and none.
Bevis Marks Synagogue, completed in 1701, is the oldest synagogue in the UK and the oldest in continuous use in Europe. Its Grade I listed Wren-style design, well-preserved interior and fittings make it exceptionally historically significant. It is still a working synagogue with a community that has been engaged in the development of the new Dangoor Heritage Centre.
The S&P Sephardi Community’s collection of objects, rich archive, and intangible heritage, such as music and traditions, offer a continuous record of Jewish life in Britain since the mid-seventeenth century. The collection is mainly silver and textiles and many items are of national significance, providing rare insights into the practice of Sephardi Jewish worship, and London’s changing fashions and craftsmanship.
Visitors will be welcomed by volunteers and will explore the synagogue and Dangoor Heritage Centre with the help of an audio guide which includes insightful contributions from a number of members of the Bevis Marks community who have participated in the project. Volunteers will also engage visitors throughout the exhibition areas and support our events programme, shop and catering offer and provide a friendly welcoming experience for a wide range of visitors, from within the UK and abroad.
The construction project is set to be completed by early summer 2025, with the exhibition fit-out over the summer and opening is anticipated in autumn 2025.
Hours: 37 hours a week. Two Sundays per month will be required, along with evening and Bank Holiday working as required by the needs of the business.
Please send a copy of your CV (no more than 2 pages) with a covering letter outlining your relevant experience for the role. Please include demonstratable experience, and address all the requirements of the Person Specification.
Please provide the names and contact details of two referees, one to be your current employer.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the manager of the largest Foodbank in the North-west, you will lead and coordinate a large team of volunteers, whilst ensuring that all areas of the foodbank are run efficiently and to a high standard, in accordance with The Trussell Trust franchise model and all other statutory requirements.
Within the role, you will be expected to seek out funding opportunities to ensure that the current demand can continue to be supported. You will look for new opportunities within the town, finding new supporters within the community and amongst local businesses whilst also applying for assistance through grant applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Luton, floating support service based within the office and around different locations as required
Salary: £35,000
Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota.
About the role
This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.
As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered.
Further duties include:
- Ensure a person-centred care and support is provided for our participants
- Implement quality management and improvement systems
- Line Management/Leadership
- Managing overall service delivery
- Risk Management, Information Management, and Case Recording
- Financial Management
About you
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.