Operations support manager jobs in lisbon, lisbon
Team Administrator (Philanthropy, Partnerships & Commercial)
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our Income Generation team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. In addition, we are embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated system. As part of this ambitious project, we are creating new roles to ensure that our Income Generation operations are fully represented and embedded in the design of the future system.
This is a new role working across Battersea’s Income Generation department, in particular, Philanthropy, Partnerships and Commercial (PP&C). This new role will provide effective EA support to the Head of PP&C, and to the Senior Corporate & Commercial Manager and the Senior Philanthropy & Trusts Manager). This role will manage external and internal communication to and from the Head of PP&C and the senior managers. You will also provide a range of administrative and co-ordination support to the wider PP&C team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We are looking for a Grants Management Lead who will manage part of ClientEarth’s existing grants portfolio and provide strategic direction within the team and across departments to ensure successful grant management delivery and fundraising.
Meet your Manager
In this role, you will be managed by Jamil De Dominicis. Jamil joined ClientEarth in 2019 and is based in London. As Global Head of Grants, he leads the Grants Management team and oversees ClientEarth’s grants income from trusts, foundations and other statutory and institutional funders. Prior to joining ClientEarth, Jamil worked in various policy, research and grant management roles at the international affairs think tank Chatham House and the National Foundation for Youth Music.
Main Duties
- Manage existing relationships with major foundations and other institutional funders to ensure that funders are aware of project performance and receive regular updates in compliance with grants agreements
- Oversee relationships with senior stakeholders from current and new donors; act as a key facilitator and steward of relationships between funder staff and key programme contacts
- Support on developing and executing the Grants Team Annual Plans and strategy
- Oversee the development and production of well researched and comprehensive proposals and reports to existing donors that meet funding priorities and requirements within the submission deadline, in coordination with programme staff
- Line manage their team effectively by ensuring the Managers and Officers have support and are empowered to lead on their funding portfolios
See the job description (below) for a full list of duties for this role.
Role requirements
- Significant grant management and contract oversight experience with complex funders (essential).
- Significant experience in budget and financial management for large portfolios of funders (essential)
- Good knowledge of foundation, institutional, and statutory income streams and financial processes (essential)
- Experience of working in a not-for-profit organisation, grant making trust or legal environment (essential)
- Experience in line/team management (essential);
- Ability to represent ClientEarth externally to high value funders and other senior stakeholders
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Director of Commercial Operations, St Luke’s Hospice Plymouth
Location: Turnchapel, Plymouth (with travel across catchment area)
Salary: £70,000- £75,000 per annum
Hours: Up to full-time
Closing Date: 29 June 2025
We're looking for a resourceful, forward thinking and multi-skilled Director of Commercial Operations to join our Senior Management Team at St Luke’s Hospice Plymouth.
You’ll be leading one of the most vital elements of our future – growing and sustaining the income that allows us to deliver our compassionate end of life care and support, free of charge, to patients and their families.
This role offers a rare opportunity to combine strategic leadership, commercial acumen, and cause-driven work within a significant, well-respected, values-led charity that is steadfastly committed to the needs of our community in Plymouth and adjacent areas of Devon and Cornwall.
With annual operating costs of more than £13 million, St Luke’s employs around 300 clinical and non-clinical staff members, with crucial support provided by around 600 volunteers.
Your impact:
Supporting expert heads of department across Retail, Fundraising and Facilities, you will be at the heart of all our income-generation activities, with strategic and executive responsibility for:
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A thriving 23-shop retail estate and e-commerce platform (net income target: £1.2 million+)
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Innovative fundraising and legacy programmes (net income target: £3 million+)
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Overseeing our essential non-clinical operations, including estates, facilities, and hospitality
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Driving our green agenda and environmental sustainability initiatives
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Expanding commercial opportunities in line with our values and mission
What you will bring to St Luke’s:
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A track record of successful strategic leadership in a commercial or income-generating environment
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Deep understanding of retail, fundraising, or commercial business models
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Financial acumen and experience managing multi-stream income targets and profit and loss
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Commitment to environmental sustainability and social impact
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Inspirational leadership with a people-first, values-driven approach
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The agility to innovate and the integrity to lead with compassion
Why St Luke’s?
We’re more than a hospice – we’re a community. At St Luke’s you’ll find a collaborative, respectful, and passionate team driven by shared purpose.
As part of our Senior Management Team, you will influence how we support people at some of the toughest times in their lives and how we sustain that care for generations to come.
If you're a visionary leader ready to make a real difference – both commercially and compassionately – we want to hear from you.
We’re an equal opportunities employer
We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.
Closing date: 29 June 2025
1st Interviews: w/c 7 July 2025
2nd Interviews: w/c 14 July 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Rise:61 is a place based youth and community charity serving the estate of Bemerton Heath, Salisbury. We work alongside young people and their families, building trusted relationships and providing activities and support to help create a Better Bemerton for all.
This is a new, permanent role for Rise:61, offering an exciting opportunity to take our communications to the next level. We’re looking for someone instrumental in developing and delivering our communications plan. You will be responsible for gathering stories and sharing the impact of our work across all our channels, helping us raise awareness and funding. You’ll create engaging content like videos, photos, and written stories, oversee our website, social media, and newsletters, and support our fundraising and oversee our donor engagement efforts. It’s vital that the voices of our young people and their families are heard.
Position: Communications Manager
Responsible to: Head of Central Operations
Location: The role is based at our Bike and Creative Hubs in Bemerton Heath, Salisbury with flexibility for home working.
Hours: 3 to 4 days a week (7.5 hour days)
Salary: Based on full time equivelant of £28,433
Annual leave and benefits:
- 35 days annual leave (not including bank holidays)
- Enhanced maternity and paternity leave
- External supervision
- Pension
- Flexible and family friendly employer
How to apply: Download the full job pack for details.
Interviews: Will be held week of 16th June 2025
Closing date: Monday 9th June at 8am
What you'll be working on:
Based on the sources and our conversation, here's a shorter summary of "what you'll be working" on as the Communications Manager at Rise:61:
- You will develop and implement a communications strategy to enhance Rise:61's ability to share impact and raise awareness/funding across all channels. This is a new role designed to take communications to the next level.
- You'll gather compelling stories from young people and families in Bemerton Heath and creatively tell Rise:61's story. This involves creating engaging content like video, photos, and written materials, including filming and editing.
- A core part of your work will be to support fundraising and supporter engagement, which includes overseeing donor relations, managing appeals, thanking supporters, and running the annual celebration evening.
- You will manage key communication channels like the website, newsletters, and social media, developing a compelling presence that reflects the distinctive voice of Bemerton Heath residents
The job is for you if...
- You have proven experience in communications, particularly creating engaging digital content (like for social media, websites, and newsletters) and telling stories through various mediums, including video, photos, and written materials.
- You are organised and comfrotable leading on projects and supporting others
- You are experienced in supporter engagement and fundraising
- You are resilient, flexible, and adaptable, able to thrive and problem-solve in a dynamic environment, and maintain a positive attitude.
- You are a positive team player who have a genuine passion for improving the lives of young people and families on Bemerton Heath
You can apply via Charity Job or directly to Rise:61 (see job pack for details), including your CV and covering letter or short video (max 3 mins) stating:
+ why you want to work for Rise:61
+ why you believe you are suitable for this role
Please also include links to one or two examples of any visual or written communications you've produced in the past.
We journey with people, creating spaces where community thrives.




The client requests no contact from agencies or media sales.
Senior Community and Engagement Manager
London/Hybrid (2 days a week in the office in Brent)
Permanent
Part time - 3 days/24 hours per week
Salary £42,230 per annum pro rata
Excellent benefits including 5 weeks annual leave plus bank holidays (pro rata) and flexible working, pension scheme, Employee Assistance Programme, Death in Service benefit, opportunities for training and professional development
Are you a confident, strategic and impact-driven leader looking for a new part-time role based in North London?
Charity People are delighted to be working with a charity based in North London which prevents hunger, fights poverty and builds community, to recruit a Senior Community and Engagement Manager role.
The charity, alongside volunteers and partners, coordinates a network of food banks, kitchens, a community shop and café. Whilst at these locations, guests can access more holistic support, including welfare advice, asylum support and an award-winning community garden.
The Senior Community and Engagement Manager will lead the growth and development of the Community Engagement Programme, as well as the Garden Programme. Your focus will be on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities.
Key responsibilities:
- Strategic Leadership & Programme Oversight: Lead and develop Community Engagement and Garden Programmes in line with the 2030 strategy, ensuring community collaboration, operational planning, accreditation compliance, and effective team management.
- Fundraising & Financial Oversight: Support funding proposals and budget development and oversee financial planning and delivery of services across both programmes.
- Monitoring, Evaluation & Reporting: Design and implement MERL frameworks, ensuring impact measurement and reporting to trustees, funders, and senior leadership.
- Safeguarding, Compliance & Organisational Support: Act as a Designated Safeguarding Lead, ensure policy compliance, contribute to SLT meetings, and champion equality, diversity, and inclusion across programmes.
The ideal candidate will have strategic programme management experience in community development, social impact, or environmental sectors, with strong skills in project planning, budget oversight, and working with diverse communities. You will have knowledge of safeguarding, participatory engagement models, and best practices in volunteer and community-led work. Strong leadership, communication skills, and a commitment to learning, teamwork are essential.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 12 noon on Tuesday 10 June with interviews scheduled for w/c 16 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.
Are you ready to make a real impact at a pivotal time of growth and ambition? We're building something extraordinary - and we want you to be part of it.
As we expand our fundraising reach and grow our supporter base, we're looking for a passionate and proactive Supporter Care Manager to join our brand-new Fundraising Operations Team. This is more than just a role, it’s a great opportunity to shape and lead a supporter care programme, at a time when your ideas, energy, and expertise will influence our future success.
Your mission: to deliver sector-leading supporter experiences that inspire loyalty, strengthen relationships, and maximise long-term support. You'll take the lead in designing and embedding a best-in-class stewardship programme, working hand-in-hand with teams across the Trust to ensure every supporter feels truly valued.
You’ll work alongside leading partners like THINK and About Loyalty, driving continuous improvements in supporter experience and playing a critical role in retention and income growth. You will shape how our supporters connect with our cause - now and for years to come.
If you want to be part of something special, then apply today by following the link provided.
This is a primarily work from home role, with occasional travel for team meetings, working with Agencies, attending events.
Relevant hubs: Leeds/Gloucester/Burnley/Birmingham/Milton Keynes/London/Ellesmere Port/Hatton/Newark.
What We Offer
In addition to your annual base salary of £46,500, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
Please follow the link provided to view the full job description/apply via our the Canal & River Trust website.
Are you passionate about clients having a voice on how organisations provide services and support?
Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.
Does this sound like something you want to be a part of?
The impact you will have
Client involvement is at the heart of everything we do. You will be responsible for developing and enhancing our involvement with clients and the communities we work alongside, to give them influence, a voice and control in how we provide our services across the organisation.
We are also just as passionate about our volunteers. Part of this role will develop and enhance our work with volunteers, peer mentoring and student placements to maximise the impact of volunteering across our services, enhancing the support we deliver.
This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis.
Contract: 12 month fixed term contract. Maternity cover
Hours: Between 22.5 and 37.5 hours per week. This post requires a minimum 30% of the time face to face.
Salary: £42,322 - £47,949 per annum (pro rata for part time), dependent on experience
Location: Based in one of our main offices across our areas of operation (Oxfordshire, Buckinghamshire and Milton Keynes) with flexibility to travel between offices and work from home.
Closing date: Tuesday 10th June at 10.00am.
Interview dates: Week commencing 16th June
About you
Your experience involves working in client engagement within the social care or similar sector. You are an excellent communicator who thrives on driving organisational change and forging relationships with clients, colleagues and stakeholders.
You are passionate about the value volunteers bring to client services and will have experience in supervising/managing volunteers and developing volunteer programmes/systems.
You have excellent research, analytical and problem solving skills and the project management skills to translate your ideas into reality.
You will be passionate about the impact you can have by being part of Connection Support, and your values align with ours.
Due to the nature of this role a driver’s licence and access to a vehicle is essential.
What we offer in return
Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.
We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.
We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.
Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated and experienced women’s case worker and manager to join our team. The role will be responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP staff and volunteer teams and for the development of our network and partnership work across the West Sussex coast.
Experience of supporting women with complex needs and managing a small team is essential, along with the ability to work within Yada’s vision, mission and Christian ethos.
Outreach Manager (Women’s Services)
Project Management, Outreach, Safeguarding, Networking, Training, Research, Volunteers
The Outreach Manager is responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP Team and for the development of our network and partnership work.
Line Manager: Operations Manager/CEO
Hours/Days: Full Time (28-35 hours per week, Monday to Friday)
Salary: £30,102.80 pro rata
Start date: 21st July 2025
Contract: Two years fixed term, to be extended, subject to funding
Location: Yada Offices, West Worthing/Chichester
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
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Implement strategy for development of The Esther Project
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Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
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Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
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Line management of TEP Outreach staff inc monthly supervision and debriefings
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To support the team to assess the needs of service users and ensure the appropriate support provision is given
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Work collaboratively with other support agencies including charities and statutory services for the benefit of the service users, including safeguarding activities
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Manage Monitoring and Evaluation of TEP
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To host/lead monthly TEP Team meetings
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To participate in bi-monthly safeguarding meetings
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Act as Safeguarding Deputy, responsible for safeguarding management across The Esther Project
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Keep an up-to-date record of all visits on Lamplight, recording safeguarding incidents and any further actions needed
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Review risk assessments and safety plans for outreach
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Oversee management and support with delivery of TEP workshops
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Oversee in-house counselling process and monitoring
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Ensure all outreach materials and resources are up to date and available for staff and volunteers
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Support Yada CEO with management of TEP Budget
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Assist in the training of all staff and volunteers forTEP
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Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
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To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
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To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
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Attend monthly partner drop-ins across coastal West Sussex
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To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
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Represent TEP at partner meetings as appropriate
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Support monthly review of Yada policy in relation to TEP
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Support outreach work with local Police
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Support Yada partnership development with Sussex Police
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With the Operations Manager/CEO, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
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To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
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To manage TEP volunteer rota for netreach
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To advertise new posts and oversee the selection process
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To take a lead on interviews and follow up of applications
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To liaise with Yada Operations Manager/CEO to ensure DBS checks are up to date
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To run and manage TEP volunteer induction process
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Support development and regular review of the volunteer policy
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To offer regular training and supervision for TEP volunteers
Other Duties
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To support the Yada Operations Manager/CEO with strategy and the development of Yada
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To attend monthly team meetings and be an active member in decision making for Yada’s future
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To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
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Other duties from time to time as we may reasonably require
Outreach Manager Person Specification
Essential
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Proven experience of working with vulnerable women such as within homelessness sector
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Experience of leading a small team
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Excellent communication and listening skills
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Level 2 Counselling Skills or equivalent
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Knowledge of safeguarding policies and processes
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Ability to be comfortable with taking the lead on, or deputising for, safeguarding referrals within the team
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Willingness and openness to learn
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Comfortable with change
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Ability to work independently
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Ability to build strong relationships and partnerships
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Initiative to develop and try out new ideas
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Highly organised, able to manage workload unsupervised
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Developed sense of self-awareness and ability to work with different points of view
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Able to work within Yada’s vision, mission and Christian ethos
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Driving Licence and own transport
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Strong IT skills (Word, Excel, Database)
Desirable
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Experience of working with women who have been sexually exploited, such as in the sex industry
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Experience of acting on and leading safeguarding referrals
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Experience of drop-in and/or 1:1 case work
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Experience of line management
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Experience of delivering training/presentations/workshops
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Experience of maintaining clear boundaries, crisis management skills and ability to cope with stressful client based situations
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Experience of working within a trauma and gender informed approach
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Experience of conducting/recording online research
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Experience of managing volunteers
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An understanding of current issues around the sex industry, sexual exploitation and/or sexual trafficking
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Qualification in counselling, social work, nursing, mental health, probation and/or significant work/life experience
How to Apply
Please send a CV and cover letter, specifically addressing the Job Description and Person Specification, to Helen Moore, Yada CEO, by midnight on Friday 20th June 2025.
Please note that we are actively interviewing so early applications are advisable.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.

The client requests no contact from agencies or media sales.
Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.
About the role:
We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.
This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.
As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.
In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.
About you:
- You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
- You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
- Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
- A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
- Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
- Excellent communication, organisational, and problem-solving skills.
- A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th June at midnight
Interview date: Thursday 19th and Friday 20th at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Safeguarding Manager.
About the role
The Safeguarding Manager is accountable for ensuring that AIUK has effective, usable and inclusive safeguarding practices, which are carried out by all colleagues, activists, board members and volunteers. The day to day of this role involves working with colleagues in the People & Culture Directorate, and across the rest of the organisation to ensure that all who engage with our work are not put at significant risk of harm, and that where concerns arise an appropriate response happens. The role also supports the People Team in our work on staff wellbeing. The role has a human rights impact by enabling a culture where staff, activists, volunteers, board members and the public can engage with our work on human rights in a safe environment.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have a good knowledge of UK safeguarding law, standards, systems and good practice in relation to children and adults at risk, and the Charity Commissions requirements.
- You're skilled in clear communication, managing difficult conversations, have sound judgement, and ability to time manage.
- You can manage and respond to concerns in a unique, case-by-case way
- You collaborate and positively contribute to an inclusive culture.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a basic criminal record check.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Vacancy type: Permanent, part-time
Location: Hunts Cross Store
Salary: £7,619.04, per annum + benefits
Hours per week: 12 pw Thursday, Friday and Saturday 4pm-8pm
Closing date: 19th June. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Foodbank Assistant Manager
Job Description and Person Specification
Responsible to: Senior Foodbank Project Manager
Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank
Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross)
Part-time: 25 hours per week
Temporary: 1 year contract
Occupational Requirement: Committed Christian
Overall responsibility of the job: Sharing responsibility,for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities.
Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions.
Building Church Engagement through talks and linking with Church Ambassadors.
Specific responsibilities:
Reporting to Senior Foodbank Manager
·Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need
·Update the Senior Manager with regular reports on issues
·Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank
Church & Community Outreach
·Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank
·Helping the Senior Manager to organise prayer/worship and fundraising events
·Carry out talks at schools, community groups and businesses
·Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager
·Encouraging local churches in their social justice ministries
·Linking with Church Ambassadors to build church engagement.
·Overseeing relationships with referral agencies, meeting with them and troubleshooting.
Staff management & Recruitment
·Manage Foodbank admin staff who deal with Foodbank and Homebank referrals
·Manage Warehouse Co-ordinator
·Support staff with client relations and decision making
·Carry out reviews with allocated staff across the Foodbank
·Leading prayer with Foodbank volunteer teams
·Troubleshooting HR issues in conjunction with the Senior Manager
·Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews.
·Preparing new staff inductions and inducting new members of staff.
Compliance
·Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual
·Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding.
·Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets.
Safeguarding
·Supporting staff and volunteers with safeguarding reporting and referrals
PERSON SPECIFICATION
Experience
·Managing staff and working as part of a team
·Observing relevant regulations, including manual handling and health and safety
Key Skills:
·Good oral and written communication
·Ability to manage staff, lead a team and work well with volunteers
·Driver with clean licence
·Ability to work independently and unsupervised
·Ability to carry out manual work
·Numerate and comfortable interpreting statistical data
·Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds
·Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation.
Personal attributes:
·A vibrant, life-shaping Christian faith, rooted in a local church
·Passionate about tackling poverty
·Honesty and integrity
·A good people person
·A flexible responsive person
·Someone with a sense of humour
Desirable:
·Preaching and bible teaching experience
Training Provided
Induction training
IT training as required
Health & Safety, Environmental Health & Manual Handling
To alleviate food poverty and provide support to address the drivers causing that poverty.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Spinal Research?
We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.
The Role:
The Office Manager and HR Admin will be responsible for overseeing onboarding, health & Safety and human resources functions pertaining to all employees. The role holder will also be responsible for maintaining the office space, administration and any related governance. This role will provide administration support to the Board of Trustees and act as Company Secretary to the Trust.
Responsibilities:
Office:
- Develop and implement office policies and procedures to ensure smooth operations and compliance with company standards.
- Ensure the office space meets all Health & Safety regulations, including correct up-to-date H&S information made available to staff via noticeboard or similar.
- Owns and maintains positive and productive relationships with property management and third-party vendors and is point of contact for the building management team in case of any issues and for building information sharing.
- Perform other administrative or office-related duties as required to support the effective running of the organisation.
Health & Safety:
- To assume the role of the Health & Safety Officer.
- Responsible for all Health and Safety matters, ensuring that up-to-date legal requirements are met and put in place to ensure the Charity meets the criteria for the yearly Health & Safety assessment.
- Liaise with building management, contractors, and suppliers and escalate any risks or issues as appropriate.
- Provide up to date information and documentation to the team confirming First Aiders and Fire Wardens, ensuring this information is kept up-to-date on SharePoint, in the office and relevant documentation
- Attend training regularly as necessary in keeping with any new legislation.
Human Resources:
- Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
- Create and maintain employee HR accounts.
- Onboard and offboard employees adhering to correct processes & procedures, ensuring payroll and benefits information is shared with respective external companies.
- Responsible for sharing all updates relating to new employee training and employment law updates.
- Responsible for ensuring correct relevant policies are in place and filed away correctly.
- Working alongside the legal team to instigate and resolve any employment disputes.
- Responsible for the Charities' insurance renewals & cost reviews, ensuring adequate cover is always in place.
- Keeping up-to-date with employee benefits, reviewing the team’s needs and providing a plan of any recommendations.
- Managing the in-house learning portal and ensuring all employees training is up to date and relevant.
Company Secretarial:
- Administrator to the Board of Trustees.
- Field and action all incoming emails relating to the Charity Commission and Companies House.
- Provide support to ensure all submissions are made ahead of deadlines and recording of tasks in the allocated SharePoint areas.
- Coordinate and schedule all Trustee meetings ensuring all documents are returned ahead of deadlines.
Skill set requirements:
- Proven experience as an Office Manager or similar senior administrative role.
- Excellent organisational and multitasking abilities, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) SharePoint and other relevant software applications.
- Knowledge of HR processes, resourcing, and Health & Safety regulations is desirable or the willingness to train in these areas.
- A proactive and adaptable approach to problem-solving and decision-making.
- This role requires a proactive individual with excellent organisational, communication, and leadership skills.
- Flexibility to work occasional additional hours as business needs require.
Benefits:
- Five weeks annual leave plus bank holidays (adjusted for part-time staff).
- Flexible working, with core hours between 10am-4pm.
- Hybrid Remote working. (1 day a week expected in the office).
- Private health insurance cash plan.
- 8% Pension plan.
- Cycle to work Scheme.
- Onsite Gym in office.
If you would like to apply and join our friendly team at this exciting time, please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.
Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.