Operations Volunteer Volunteer Roles in Birmingham

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

FareShare Midlands is the region’s largest food redistribution charity, tackling food inequality and transforming lives. In partnership with FareShare UK, we rescue good-quality surplus food and redistribute it to over 800 local charities and community organisations, reaching 83,000 people weekly. Beyond fighting hunger, we empower individuals through education, training and volunteering, helping over 730 people to date build brighter, more secure futures. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands:

• Our Mission is to maximise the social value of surplus food. 
• Our Vision is a Midlands region where no-one goes hungry when there is food being wasted, no child goes to school on an empty stomach, and where vulnerable people are supported to join​ or re-join the workforce. 
• Our Values are Passion, Ambition, Respect, Collaboration and Accountability – they run through everything we do and provide a clear framework for how we approach our work.

Be at the heart of our operations! 

Help ensure food is successfully collected from our suppliers and delivered safely to charities and community groups.

Duties may include:

• Safely driving our vans to deliver food to charities and community groups.
• Loading and unloading food.
• Completing paperwork.
• Assisting with routine van checks & vehicle maintenance.
• Reporting any accidents or damage.
• Representing the Company in a courteous and professional manner.

You will need to be:

• You must be confident driving and handling vans (Sprinter & Ford Transits) and feel comfortable driving them, we’d love to hear from you.
• You must be over 18, have a full licence and be confident driving a van.
• Able to read maps/ use Sat Nav.
• Able to commit to a shift pattern.
• Numerate and literate.

We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Key responsibilities 

• Oversee the operations of the organization ensuring of efficiency

• Translate strategy into actionable plans

• To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)

• Work with the CEO to develop strategy

• Lead the creation of policy and guidance

Requirements

• Proven leadership experience

• Understanding of key business functions

• Excellent decision-making skills

• Ability to problem solve effectively

• Great at multitasking

• Competence in strategic planning

• Integrity

• Ability to use remote tools and IT systems

• Good people and communication skills

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Role Summary:

The Chair of the Board of Trustees will provide strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

Key Responsibilities:

1. Leadership and Governance:
   • Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.
   • Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.
   • Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

1. Strategy and Planning:
   • Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.
   • Write the annual report outlining Hidayah’s impact and achievements
   • Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community
   • Write and develop a portfolio of policies to ensure the smooth running of Hidayah

1. Board of Trustees Management:
   • Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.
   • Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.
   • Manage all volunteers taken on by Hidayah

1. Advocacy and Representation:
   • Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.
   • Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

1. Financial Oversight:
   • Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.
   • Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.
   • Act as a signatory for Hidayah’s bank account and financial operations.
   • To seek out partnerships, sponsors and endorsements from individuals and organisations.

1. Risk Management:
   • Ensure appropriate risk management policies and procedures are in place and adhered to.
   • Regularly review and address potential risks to the charity’s operations and reputation.

Person Specification:

Essential:

• Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.
• Strong understanding of governance best practices and charity law.
• Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong financial acumen and experience overseeing budgets and financial planning.
• Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

• Previous experience as a Chair or in a senior non-executive role.
• Experience in fundraising and development activities.
• Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

• The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).
• This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

The Secretary provides administrative support to the operations of the ADH and advises the

Trustee and Executive Committee towards upholding UK Charity Commission guidelines. The

role ensures that ADH adheres to requirements of record keeping and data protection of

members. It provides the point of contact for Executive Committee team members and

Trustees to check and maintain UK policy relating to volunteer-led organisations, recruitment,

equality and safeguarding standards.

The role supports the Executive Committee Chair and Trustees in ensuring ADH team members

are treated fairly, with high standards of respect, dignity and inclusion, and in support of

upholding ADH charitable aims.

Key tasks:

● To maintain an accurate and high standard of records relating to ADH operations.

● To organize and minute a minimum of three Executive Committee meetings per year.

● To advise ADH Trustees on Charity Commission guidelines.

● To maintain and update ADH Charity Commission information.

● To work with the Treasurer to draft the Annual Report.

● To organize the AGM and communicate with members in relation to the AGM, reporting,

voting matters and policy changes.

● To support the Mentoring Coordinator in maintaining records and procedure and

covering for that role when required.

● To act as safeguarding point of contact for Sub-Committee teams and Executive

Committee members.

● To work alongside the Treasurer and Executive Committee Chair to ensure essential

ADH administration is undertaken in a timely manner.

● To offer an open and friendly point of contact across ADH Executive Committee and

Sub-Committee teams to support and facilitate operations.

EmpowerHer Foundation Africa is committed to addressing critical social and environmental challenges that affect women in our communities. We believe in empowering women through education, entrepreneurship, health, and personal safety, ensuring they have the tools and resources to thrive through:

• Educational Workshops and Training Programs: We are developing comprehensive training programs focused on business skills, women’s health, and food production. Our workshops will include financial literacy, entrepreneurial skills, and sustainable agricultural techniques.

• Microloans for Women Entrepreneurs: By providing low-interest loans, we can empower women to start their businesses, creating a ripple effect of economic independence and community growth.

• Distribution of Sanitary Products: We are creating partnerships with local businesses and NGOs to distribute sanitary towels and grooming products, ensuring women and girls have access to essential hygiene necessities.

• Community-Based Support Networks: By fostering community support groups that focus on addressing GBV, we aim to create a safe space for women to share experiences, seek help, and obtain education on their right.

Administrator

Volunteer Role Description (remote, unpaid)

Responsibilities for Administrator position at EmpowerHer Foundation:

1. Office Management: Oversee daily operations of the foundation’s office, ensuring a smooth workflow and a positive environment for staff and volunteers.

2. Communication Coordination: Serve as the primary point of contact for internal and external communications, managing emails, phone calls, and correspondence with stakeholders.

3. Event Planning and Coordination: Assist in planning, organizing, and executing events, workshops, and community outreach initiatives that align with the foundation’s mission.

4. Database Management: Maintain and update the foundation’s database, ensuring accurate record-keeping of donor information, volunteer hours, and program data.

5. Financial Administration: Support basic financial operations, including tracking donations, processing reimbursements, and assisting with budget preparation.

6. Grant Research and Application Support: Research potential grant opportunities and assist in the preparation of proposals and reports to funders.

7. Volunteer Management: Help recruit, onboard, and coordinate volunteers, as well as provide them with the necessary support and resources for their roles.

8. Social Media and Marketing Support: Assist in managing the foundation’s social media accounts and help create marketing materials to promote events and initiatives.

9. Meeting Coordination: Organize and schedule meetings, taking minutes and ensuring actionable items are tracked and followed up on appropriately.

10. Program Evaluation and Reporting: Support the evaluation and reporting processes of programs, including gathering data, preparing reports, and analyzing impact assessments.

This position offers a valuable opportunity to gain hands-on experience in non-profit administration while contributing to a meaningful cause. If performance is satisfactory during the 6-month engagement, there is potential for future employment with the foundation.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

At Samaritans, our vision is that fewer people die by suicide. We are seeking a passionate and skilled strategic Fundraising Lead to play a crucial role in helping us secure the necessary funds to sustain and expand our work in Chesterfield and the surrounding areas.

Please see below for the key responsibilities of the role:

• To lead on the development and implementation of an income generation plan which supports the charity’s strategic priority of being ‘Financially Sustainable’

• Research and identity local trust and statutory funders of Samaritans services and costs, drafting and submitting applications

• Monitor progress of applications, including reporting back to funders about project outcomes and progress

• Liaise with the Regional Fundraising Officer/Samaritans Central Office Fundraising Team to avoid duplication of approaches to the same funder 

• Research and identify potential community funders such as local businesses and organisations, networking to secure one off donations or regular income

• Arrange local fundraising collections, including booking venues

• If required, recruit and manage new fundraising support volunteers

• Work with the Outreach/Publicity Team to raise awareness of Chesterfield Samaritans

• Attend Board and/or Operations Team meetings where required, reporting on progress and escalating risks

• Comply with national fundraising regulations and Samaritans Fundraising Policies and Procedures

Role title: Bookkeeper 

Location: Remote 

Job type: Volunteer

Time Commitment: TBA

Length of Placement: Ongoing

What will you be doing:

As a Volunteer Bookkeeper, you will be at the heart of our financial operations, ensuring our charity runs smoothly and efficiently. You will be responsible for managing day-to-day financial transactions, maintaining accurate records, and supporting financial reporting in line with charity finance regulations. Your role will help us maintain financial transparency and accountability, ensuring that every pound is used effectively to support individuals affected by Long Covid.

What are we looking for:

We are looking for a meticulous and experienced bookkeeper who understands the unique financial needs of charities and non-profits. You should be confident in handling financial transactions, keeping detailed records, and ensuring compliance with charity finance regulations.

The ideal candidate will be:

 Highly organised, detail-oriented, and able to work independently.

 Skilled in bookkeeping software (ideally Xero) and familiar with accounting principles.

 Experienced in charity finance, including Gift Aid processing and fund accounting.

 Passionate about making a difference, aligned with our mission, and committed to integrity and professionalism.

What difference will you make:

Your role as a Volunteer Bookkeeper will directly contribute to the financial sustainability of our charity, ensuring we can continue to support those living with Long Covid. By maintaining accurate records and ensuring compliance, you will help us allocate funds where they are needed most. Your work will enable us to grow, reach more people, and advocate for better support and awareness of Long Covid.

Your contribution will bring financial clarity and security to our organisation, helping us remain resilient and effective in our mission. With your expertise, we can continue to provide vital services and create lasting change for those affected.

Key Responsibilities:

Financial Record-Keeping

 Maintain and update financial records in Xero accounting software.

 Ensure all income and expenditure are recorded accurately and categorised correctly.

Bank Reconciliation & Transactions

 Process and reconcile bank transactions, donations, grants, and fundraising income.

 Manage expense claims and ensure appropriate authorisation processes are followed.

Payroll & Payments

 Process payments to staff, freelancers, and suppliers in a timely manner.

 Ensure payroll records are correctly maintained (liaising with payroll providers if applicable).

Financial Reporting & Compliance

 Assist in the preparation of monthly management accounts, financial reports, and budget tracking.

 Prepare financial data for trustee meetings and annual reporting.

 Support compliance with charity finance regulations, including Gift Aid, VAT (if applicable), and fund accounting principles.

Liaison & Support

 Work closely with the Treasurer and relevant stakeholders to provide financial insights.

 Assist in the preparation of financial documents for audits or external reviews.

Application Process:

Long Covid Support works in partnership with Nexilis HR, a third-party HR and recruitment provider, who will be handling this recruitment process on their behalf. 

Please submit a cover letter and CV, demonstrating how you meet the criteria. 

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Join us in making a real difference. As a Volunteer Bookkeeper, your skills will help us remain financially strong and continue providing vital support to those affected by Long Covid. If you’re looking for a flexible role where your expertise can have a lasting impact, we’d love to hear from you!

FareShare Midlands is the region’s largest food redistribution charity, tackling food inequality and transforming lives. In partnership with FareShare UK, we rescue good-quality surplus food and redistribute it to over 800 local charities and community organisations, reaching 83,000 people weekly. Beyond fighting hunger, we empower individuals through education, training and volunteering, helping over 730 people to date build brighter, more secure futures. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands:

• Our Mission is to maximise the social value of surplus food. 
• Our Vision is a Midlands region where no-one goes hungry when there is food being wasted, no child goes to school on an empty stomach, and where vulnerable people are supported to join​ or re-join the workforce. 
• Our Values are Passion, Ambition, Respect, Collaboration and Accountability – they run through everything we do and provide a clear framework for how we approach our work.

Help distribute food to thousands of people in your area! 

Join our warehouse teams in the vital role of Volunteer Warehouse Assistant, to help handle food deliveries and prepare orders for charities and community groups.

Duties may include:

• Picking & packing food items ready for dispatch or collection.
• Performing physical tasks including lifting, loading, moving and storing goods.
• Recording quantities and types of food.
• Checking labels and dates on food.
• Following instructions - adhering to Health & Safety and Food Safety procedures.
• Keeping work areas clean & tidy.

You will need to be

• Adaptable - managing surplus food can be unpredictable.
• Positive, friendly and enthusiastic about tackling food waste and food poverty.
• Numerate and literate.

If you are interested in becoming a Warehouse Assistant Volunteer please contact us through CharityJobs or our website. 

Job description
Fantastic opportunity to make an impactful difference in women and girls lives by leading our social media department and content for the charity's social media platforms, monitoring performance and establishing and/or maintaining active social media accounts, in addition to researching and creating creative content for different social media channels.

What will you be doing?

• Creating and managing social media posts across all social media platforms e.g. Instagram, Facebook, LinkedIn, YouTube,TikTok, and X.
• Develop new, engaging informative content to educate, raise awareness and prevention, increase interest, attract supporters and encourage ambassadors.
• Working in conjunction with the Operations Manager, be responsible for posting original, high-quality content (three times per week) to improve our brand presence, grab the attention of our target audience and drive engagement.
• Assist with creating our new social media strategy 

What are we looking for?

• Commitment and passion to advocate and fight to end sexual exploitation and sex trafficking
• Clear understanding of social media platforms
• Innovative and creative leader
• Good written and verbal communication skills
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing is also desirable.

Skills, experience and qualities needed

• Creative Skills
• Canva Experience
• Commercial Awareness
• Creating Calendar
• Customer Service
• IT Skills
• Marketing and PR
• Research
• Team Working
• Written Communication Skills

- Up to 5 hours per week (remote)
- We request a minimum commitment of 1 year volunteering.

What difference will you make?

Joining our team will give you the opportunity to:

• Contribute to a good cause that makes a real difference to lives
• Make a lasting impact in lives and communities
• Provide education and information on a topic where the silence needs to be broken
• Be a voice for women and girls who cannot speak
• Use and share your skills and gain new skills and experience
• Be part of a friendly team of people

Please note that we will request references.

FaithInvest is seeking an experienced fundraising professional to volunteer their expertise for our development efforts, for 6 months initially. We need your help to develop grant applications to philanthropies, trusts, and foundations, which showcase our dynamic operations strategy.

We are a charity dedicated to helping faith organizations align their investments with their values. You won't be working alone- you will be supporting our operations team, who will in turn support you. We anticipate that you will actively participate in shaping our fundraising strategy.

The ideal volunteer will:

• Have significant hands-on experience in charitable fundraising and donor relations
• Be willing to share fundraising strategies and best practices with our staff
• Support the development and execution of fundraising campaigns
• Have connections within philanthropic and faith-based communities
• Be passionate about helping faith groups maximize their impact

This is a remote volunteer position open to candidates globally. In this role, you'll have the opportunity to:

• Help develop and refine our fundraising strategy
• Guide the growth of our development program
• Make a meaningful impact in helping faith groups align their investments with their values
• Share your fundraising expertise with our dedicated staff
• Actively participate in fundraising initiatives
• Participate in remote strategy sessions and discussions

Faith organizations have tremendous potential to create positive and transformative change through their vast financial resources. We're looking for an experienced fundraiser with a strong faith background who shares our vision of helping faiths invest for the benefit of people and planet. This volunteer role offers the opportunity to strengthen our capabilities through both strategic guidance and hands-on support, ultimately helping faith groups align their investments with their values and create lasting impact.

This would be an ideal role for a retired or semi-retired development professional who is keen to use their expertise to make a difference.

JOIN OUR NEW ADVENTURE!

Are you passionate about making a difference in your community?

Do you believe in the power of human connection and the importance of combating loneliness?

If so, our new community-based charity, SUNSHINE, is seeking a dedicated and skilled volunteer to join us as an Experienced Grant Writer. Our mission is to make a significant impact on the lives of people aged 18 and above who are experiencing loneliness and social isolation in London, with plans to expand beyond the London area.

Role Overview:

As an Experienced Grant Writer, you will play a vital role in helping us secure the funding we need to bring our charity to life. Your expertise in sourcing and writing grants will be essential in generating much-needed income to kick-start our operations and drive our mission forward.

Key Responsibilities:

• Research and identify potential grant opportunities suitable for SUNSHINE.

• Write compelling and persuasive grant applications tailored to funders' criteria.

• Develop innovative strategies to secure funding from a range of sources.

• Work closely with the team to understand funding needs and priorities.

• Maintain accurate records of grant applications and outcomes for future reference.

What We Offer:

• The chance to join and make a meaningful contribution to a grassroots initiative in its start-up phase.

• The opportunity to use your expertise to support a cause you’re passionate about.

• The ability to make a tangible difference in the lives of those experiencing social isolation.

• The opportunity to get hands on and use your skills, experience and expertise for a good cause.

Who We Are:

We are SUNSHINE, a new community-based charity with a mission to make a BIG impact. We aim to bring people together, spread happiness, and nurture community spirit through initiatives that build relationships, enhance wellbeing, and transform lives.

At SUNSHINE, we’re more than a charity; we’re a movement built on compassion, dedication, and shared vision. Our goal? To change the world—one smile at a time—with passionate people like you at the heart of everything we do.

To Apply:

Please send your CV and a brief cover letter outlining your relevant experience and why you want to volunteer with us. Include your availability.

Let’s make a difference, one connection at a time.

SUNSHINE

Fostering Connections - Enhancing Wellbeing - Transforming Lives

The Deputy Chief Executive Officer will be second in charge of the organization and will support the management of other executives through directly overseeing the c level team and by overseeing the general operations of the organization to ensure it runs smoothly. They will also carry out tasks to support the CEO and contribute effectively towards the development of the organization. 

Key responsibilities:

• To oversee other c level executives

• To oversee and manage the general operations of the organization 

• To carry out tasks as delegated by the Chief Executive Officer 

• To provide senior leadership resilience, supporting the CEO and other c level officers ensuring the organizations runs smoothly

• Contribute to the organization's strategic planning and development

Requirements

• Ability to communicate effectively with others

• Capable of contributing to the development of the organization

• Excellent management skills

• Previous experience in c level or director level positions

• Experience in the charity sector

• Ability to manage a large workload through the use of task systems and IT

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No