Operations volunteer volunteer roles

We are looking for volunteers who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks; helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting in the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes:

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth Wellbeing or Adult Education Programmes
• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
• Communicating key messages about our programmes to our students in camps or urban areas

Admin, Finance & Logistics:

• Supporting the management in liaising with external partners
• Maintaining organisation wide financial processes
• Coordinating the arrival and housing of incoming volunteer

Fundraising:

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
• Supporting in the identification of relevant grants
• Supporting in grant writing activities

 Digital communication:

• Contributing to the written/visual content of Second Tree’s social media output
• Developing social media strategies to expand our reach and impact
• Producing regular reports on performance
• Website maintenance

 Skills desired: 

While there are no experience or skill-specific applicant requirements for this position, candidates must:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
• Have a strong sense of humour, being able to make fun of yourself is key
• Care for people; the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
• Communicate in English, both written and orally
• Learn quickly, managing a wide-ranging and intense workload

We offer:

• Accommodation in a shared house
• Transportation to/from work
• After completion of a three-month trial, if you commit long-term, small monthly expenses refund

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Shape the Future: Become a Trustee for SUNSHINE!

Are you a strategic thinker with a passion for positive change? Do you have the experience and vision to guide a brand new charity towards impactful success? SUNSHINE is a brand new, 100% volunteer-run charity, starting our exciting journey to combat loneliness and social isolation and we're looking for passionate and dedicated Trustees to help us get set up, registered, launched and truly shine!

We believe in the power of connection – of bringing people together to spread joy, build community spirit, and transform lives. From fostering new friendships to enhancing well-being, our mission is to create a ripple effect of positivity, one meaningful connection at a time.

This is a unique opportunity to provide vital leadership and governance from the very beginning. As a volunteer Trustee, you'll play a crucial role in establishing SUNSHINE's foundations, ensuring our legal registration, and strategically overseeing our operations to guarantee long-term success. Your insights, experience, and commitment will be instrumental in shaping our direction, ensuring effective governance, and helping us make a profound difference in the community.

Imagine the immense satisfaction of seeing a new charity flourish under your guidance, the pride of knowing your strategic decisions are directly impacting lives, and the profound legacy you'll help build. This isn't just volunteering; it's an invitation to be a foundational pillar, a visionary leader, and a guiding force behind a truly heartwarming cause.

Ready to help us light up the world with your leadership? Join the SUNSHINE family today!

MUSLIM VOLUNTEER MENTOR

Can you offer your support to a young person via mentoring?

FCCT are looking for volunteers to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:

FCCT offer support under the seven pathways to reducing reoffending including signposting to relevant organisations:

• Accommodation
• Education, Training and Employment (ETE)
• Health
• Drug and Alcohol Misuse
• Finance, Benefits and Debts
• Children & Families
• Attitudes, Thinking and Behaviour.

Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.

Scope of Volunteer Main Role and Duties (not exhaustive):

Mentoring Arm:

1. Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Muslim faith).
2. Hand out and (where needed) help complete ‘Survey Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
3. Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
4. Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
5. Identify relevant Mosques etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
6. Collect testimonials from the young people in relation to the support FCCT have offered them.
7. Mentoring of young people 
8. Make or facilitate family contacts for resettlement purposes, in relation to the young people.

We are looking for individuals who demonstrate the following attributes:

• Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
• Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
• Resilience: Demonstrates patience and understanding in the face of challenges.
• Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
• Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
• Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.

Training and Support

We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run. Volunteer expenses will be paid.

Time Required

FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays.

Benefits for Mentors Include

Volunteer Expenses will be paid

Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc

FCCT staff can provide references for other job/opportunities

Client front-facing work with people with complex needs

Liaison with statutory agencies within the prison

Liaison with community organisations

Liaison with other volunteers

Student Placements

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Cambridge. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

• 50p per mile with reimbursement for approved expenses
• The chance to make a tangible difference in your local community
• Be a part of our excellent EMED Volunteer Team
• Comprehensive induction, training, and ongoing support
• Opportunities to connect with new people

Other duties include:

• Drive patients to non-emergency appointments
• Assist individuals in accessing vital hospital services
• Coordinate with our dispatch teams for seamless operations
• Foster positive relationships within the community
• Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

• A valid driving licence with (no more than 6 penalty points)
• A friendly and empathetic demeanour
• Access to a 4 door (minimum) car
• Alignment with our organization's values
• Basic IT skills (like the use of smartphone)

BRANCH TRUSTEE - Fundraising Volunteer (RSPCA OXFORDSHIRE)

Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!

Overview of opportunity

As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.

The RSPCA OXFORSHIRE Branch

The OXFORDSHIRE Branch was founded int 1875 we have been saving animals for over 150 years and are proud to be one of the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The OXFORDSHIRE Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by our Operations Manager and a team of fantastic volunteers who have the support of the National Society of RSPCA.

Fundraising Volunteer responsibilities

· Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.

· Plan and participate in organised events for fundraising over an agreed period.

· Communicate all planned activities with staff and other volunteers.

· Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.

· Ensure best practice in fundraising and that it is legally compliant.

What we are looking for in a Fundraising Volunteer

· Someone who is flexible and can offer an ongoing commitment.

· Lots of enthusiasm to help us raise much needed funds

· Good communication and organisational skills

· Friendly and approachable

· Ability to work on own initiative

What we can offer you as a Fundraising Volunteer

· You will be making a massive difference to the welfare of the animals in your area.

· Join a community which will enable you to meet new people and make new friends.

· Learning new skills through our comprehensive induction and training programme.

· Enhance your CV by adding your volunteering experience and newly acquired skills.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role. 

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

You MUST be in London to apply for this role!

Are you passionate about making a difference and shaping the future of young people? Urban Youth is seeking dedicated and visionary individuals to join our board as Trustees. In this role, you’ll provide strategic guidance and oversight to ensure Urban Youth achieves its mission of empowering young people across London.

In this role, you will:

• Provide Strategic Leadership, to help set Urban Youth’s vision, goals, and priorities, ensuring alignment with the needs of young people and the community.

• Ensure Good Governance, to oversee Urban Youth’s operations, ensuring compliance with legal and regulatory requirements, including safeguarding policies and charity law.

• Support Financial Sustainability, to monitor budgets and financial performance, ensuring resources are managed effectively to achieve our mission.

• Advocate for Urban Youth, to act as an ambassador for Urban Youth, representing Urban Youth at events and within the community to raise awareness and build support.

• Bring Expertise and Insight, to share your skills, experience, and perspectives to strengthen Urban Youth’s impact and effectiveness.

• Champion Diversity and Inclusion, to promote an inclusive approach to decision-making and ensure Urban Youth reflects the diversity of the community it serves.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

TWO DIFFERENT POSITIONS AVAILABLE!

About Us – Bigger Than Us

Bigger Than Us is a bold and heart-led initiative that supports early-stage nonprofit and social enterprise founders, especially those from underrepresented backgrounds, through immersive in-person intensives and residencies. We create spaces for mission-driven leaders to grow their organisations, connect with like-minded changemakers, and sustain themselves while doing purpose-led work.

We believe building a better world shouldn’t come at the cost of your well-being. That’s why our programs focus on strategy and sustainability as well as wellness, leadership development, and community building.

Volunteer Role: Administrative Assistant

Location: Remote (with occasional Zoom check-ins)
Time Commitment: 4–6 hours/week (flexible)

What We’re Looking For

We’re looking for a detail-oriented and highly organised Administrative Assistant volunteer to support the smooth running of our July Intensive and general operations. You’ll work closely with the founder and the partnerships lead to help coordinate logistics, manage communications, and keep everything on track behind the scenes.

Key Responsibilities

• Help manage participant and speaker communication (emailing, scheduling reminders, etc.)

• Track sign-ups, responses, and forms in spreadsheets or Airtable

• Support with workshop scheduling and calendar invites

• Assist with meeting notes and light project management

• General admin tasks as needed to support program delivery

We’d Love to Hear From You If:

• You’re reliable, proactive, and love getting things organised

• You enjoy supporting a small but passionate team

• You’re familiar with Google Drive, Calendars, and can pick up tools like Airtable quickly

• You care about social justice, equity, or nonprofit work

• Bonus: You’ve worked in admin or operations before (not required!)

Volunteer Role: Community Outreach Lead

Location: Remote
Time Commitment: 3-6 hours/week (flexible, but some daytime availability is helpful)

What We’re Looking For

We’re seeking a creative, people-loving Community Outreach Lead volunteer to help us expand our reach. You’ll be responsible for finding and connecting with early-stage nonprofit founders who would benefit from the Bigger Than Us Intensive. This is a great role if you enjoy relationship building and believe deeply in equity and representation in the social impact space.

Key Responsibilities

• Research and identify mission-aligned founders, organisations, and networks

• Reach out to prospective participants via email or LinkedIn

• Support follow-ups and manage a simple outreach tracker

• Help build and maintain relationships with community partners

• Share ideas for how we can reach and engage diverse communities

We’d Love to Hear From You If:

• You’re a great communicator and feel confident reaching out to new people

• You’re passionate about equity, justice, and supporting underrepresented founders

• You’re organised and consistent with follow-ups

• You enjoy storytelling and can convey the spirit of our work warmly and clearly

• Bonus: You’ve worked in community outreach, partnerships, or engagement before

What You’ll Get From Volunteering With Us

• A chance to work closely with a visionary founder, building a growing movement

• Mentorship and experience in nonprofit management, program delivery, and/or partnerships

• Impact—you’ll be helping early-stage founders access something transformative

• A supportive and values-led environment where your voice matters

We look forward to receiving your application!

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

Breadwinners Part-Time Volunteer Coordinator (ProBono)

Flour Salt and Time Video / Stories / Participatory Action Research and Environmental Impact Report 2025

Job title: Part-Time Volunteer Coordinator (Probono) - London 

Reporting to: Head of Programmes

Remuneration: £0 (Pro-Bono, Volunteering role)

Duration: 6 Months commitment, with a potential further extension.

Location: London, several central areas and expanding reach. Coworking Office Space in Brixton. 

Work Style: Approx 2-5 hrs per week (depending on the time of year), Both F2F and online meetings, preferably on Wednesdays.

Start: Aug 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 15th July 2025

Volunteer Coordinator

Are you an organized and enthusiastic communicator with a passion for supporting young refugees and asylum seekers? Breadwinners is looking for a pro bono Volunteer Coordinator to help us find and support the amazing people who power our work. This is a fantastic opportunity to be at the heart of our operations, building relationships and ensuring our volunteer mentors have a positive and impactful experience.

What you'll do:

• Be the first point of contact: Regularly monitor our volunteer email inbox and respond to enquiries from potential volunteers promptly and professionally.

• Build connections: Communicate warmly and effectively with prospective mentors, answering their questions and guiding them through their initial interest.

• Strengthen partnerships: Liaise with our recruitment partners to ensure a steady stream of enthusiastic individuals.

• Spread the word: Proactively recruit new volunteers through engaging email campaigns and social media outreach.

• Guide the journey: Usher potential volunteers through our recruitment and onboarding process, ensuring a smooth and welcoming experience from start to finish.

Who you are:

• An excellent communicator, both written and verbal

• Highly organised with a keen eye for detail

• Proficient in using email and social media for outreach

• Empathetic and patient, with a genuine desire to help others

• Able to manage multiple tasks and prioritise effectively

• Able to use Google Platform, EventBrite, and Salesforce

Why volunteer with us?

This is a great opportunity to be part of a fun and friendly community and to join the motivated and inspiring Breadwinners team. You'll play a vital role in helping us achieve our mission by connecting us with the dedicated volunteers who make our work possible. You'll gain valuable experience in recruitment, communication, and project coordination within a supportive and friendly environment.

You will be working with the Head of Programmes, Core team and community of volunteers and young people to grow and improve our Volunteer Mentors Recruitment. You will have the chance to see the impact your work has, meet and support amazing young people who deserve better opportunities, and work together on the strategy of Breadwinners. Please apply as soon as possible, by submitting your cover letter and CV following instructions on website. Please use “BW - Volunteer Coordinator” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 15th of July 2025.

Title: Business Coordinator Volunteer

Reports To: Business Development Manager

Location: Acton Gardens Community Centre / Remote

Time Commitment: 1-9 hours per week, flexible

Role Overview: As a Volunteer Business Coordinator with RollaDome All Skate, you will play a pivotal role in supporting our business development activities. This position offers you the opportunity to gain hands-on experience in various aspects of business administration, coordination, and project management. You will contribute directly to the efficiency of our business operations and the achievement of our strategic objectives.

Key Responsibilities:

• Assist with the coordination and implementation of business projects.

• Support the management of schedules and project timelines to ensure timely completion of tasks.

• Facilitate communication between different departments and external stakeholders.

• Help prepare and organize documents such as reports, proposals, and presentations.

• Participate in the development and monitoring of business processes and systems.

• Engage in research and analysis to support business initiatives and strategy development.

• Contribute to the organization of professional events, meetings, and networking opportunities.

• Provide administrative support as needed, including data entry, file management, and correspondence handling.

Qualifications:

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite and virtual collaboration tools. 

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Keen attention to detail and a commitment to producing high-quality work.

• Interest in business development and a desire to learn and grow professionally.

Education and Experience:

• Business Administration, Management, or related field of study is preferred but not required.

• Experience in a business setting or project coordination is a plus.

• Volunteers from all academic backgrounds are encouraged to apply, as long as the skills and interests align with the role.

Benefits:

• Gain practical experience in a dynamic and supportive environment.

• Develop professional skills and expand your knowledge in the field of business.

• Build your network by interacting with professionals and stakeholders.

• Receive a letter of recommendation upon successful completion of your volunteer term.

• Flexible volunteering hours to fit around your personal commitments.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. RollaDome All Skate is an equal opportunity organization and welcomes applications from all interested parties. We are committed to diversity and inclusion and aim to create a welcoming and equitable environment for all our volunteers.

As a Welcome volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the hub team with duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, helping to understand their needs and help them access necessary advice and assistance through the duty or appointment services. Being a positive presence in the hub to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people with a range of housing issues as well as providing practical guidance and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA 

Supervised by: Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome Volunteer, you’ll be supporting the day-to-day work of Shelter’s Advice Team as they provide advice and guidance to the people visiting the Birmingham hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Main Tasks include:

• Greeting people who come to the office and aiding in Reception 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• To obtain feedback and service user consents 

• Signposting clients to relevant services and providing useful information. 

• General tasks (e.g. photocopying, scanning, and filing).

Skills and experience required:

• Good communication skills and the ability to understand the needs of our clients.

• The ability to speak Somalian or Arabic would be helpful, but certainly not essential 

• Interest in housing issues; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel, Teams and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will:

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.

Benefits of Volunteering with Shelter

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

St Edmundsbury Cathedral became a registered charity on 2 May 2023 and has a Board of Trustees referred to as Chapter. Chapter is accountable for the governance, strategic direction and management of the Cathedral, and has ultimate responsibility for the care, maintenance and development of the Cathedral estate, all aspects of Cathedral activity, and for securing its long-term viability and financial sustainability.

The Risk, Audit and Review Committee will enable Chapter members to meet their responsibilities by providing independent oversight of the Cathedral’s systems of internal control, risk management and financial reporting, and through supervision of the quality, independence and effectiveness of both the internal and external auditors.

In this instance the Cathedral is looking at recruiting someone with relevant understandings and experience who would thrive as a Committee Chair.

The Committee must keep the activities and management of the Cathedral under review in relation to such matters as the Chapter has specified in these Terms of Reference.

The Chair is responsible for:

• Agreeing the agenda with the Chief Operating Officer for committee meetings
• Producing reports and ensuring they are submitted to Chapter in a timely manner.

The committee is responsible for:

• reviewing the annual report and financial statements, paying particular attention to accounting policies, areas involving significant judgement or estimation and compliance with financial reporting requirements and accounting standards, and recommending them to Chapter for approval;
• reviewing the scope and results of internal and external audit work, including the adequacy of management responses;
• reviewing the performance of internal and external auditors, including recommending the appointment and remuneration of internal and external auditors to Chapter when required;
• monitoring the processes for assessing, reporting, mitigating and owning business risks and their financial implications, including financial, governance and safeguarding risks;
• reviewing the risk register at least annually, and ensuring Chapter’s internal processes facilitate the prompt reporting of serious incidents, control failures and emerging risks;
• reviewing and recommending to Chapter the organisation’s policies for counter-fraud, anti-money laundering, whistle-blowing and cyber and information security; and
• reviewing arrangements by which staff may, in confidence, raise concerns about possible improprieties relating to finance or other aspects of the Cathedral’s operations to ensure that arrangements are in place for the investigation of such matters and for appropriate follow-up action.

Membership

• The Committee must have a minimum of six members and a maximum of ten members, provided that at least one member of the Committee must be a non-executive Chapter member.
• The Chapter shall appoint all members of the Committee, having consulted the Nominations Committee.
• Not all appointed members need to be Chapter members and should not be executive Chapter members.
• There must not be a majority of members in common with the Finance Committee.
• The members appointed should, collectively, possess appropriate knowledge and skills in accounting, risk management, audit, financial governance and any other technical issues relevant to the work of the Committee.
• The Dean must not be a member of the Committee but is entitled to attend any meeting of the Committee. If the Dean does attend, he or she may speak but may not vote.
• The chair of the Committee must be appointed by the Chapter. The person appointed to chair the Committee must: not be a member of the Chapter; and have recent and relevant financial experience.
• Each member is appointed for a term of office of up to three years.
• A member may be reappointed, provided that any member who has served more than two consecutive terms is not eligible for appointment as a member until at least two years has passed since the member last held the office.
• A Committee member may resign by notice in writing to the Chief Operating Officer and Dean. Any Committee member who ceases to be a Chapter member shall automatically cease to be a member of the Committee.
• The Chapter may remove a member of the Committee in accordance with the provisions of the Statutes.
• Members must declare conflicts of interest or loyalty in accordance with the Chapter’s conflicts of interest policy.

Successful candidates must possess the following competencies and personal attributes:

• Professional Experience
• Have a broad understanding of the leadership and management needs of complex organisations
• Have experience of strategic planning and implementation
• Have a good general knowledge of the basis of faith within the Anglican community
• Be well informed of the responsibilities and obligations of Charity Trustees
• Have a good general knowledge of good operational practices in managing organisations
• Have proven professional expertise in audit and risk management, especially for Charities.

Proven expertise in one or more of the following areas is essential:

• Finance Legislation (especially auditing), Management accounting practices, Internal and external auditing, Financial risk management, Business risk management, Project risk management, Safeguarding, Health and Safety, Property management, Strategic planning for finance and monitoring and evaluating culture / environment impact.

Desirable Personal Attributes and Behaviours:

• Ethically anchored – act with honesty and integrity; committed to act and behave ethically
• Intellectual ability – have the ability to obtain and analyse relevant data; use object reasoning
• Emotionally aware/resilient – are emotionally intelligent; remain calm under stress
• Team oriented/collaborative – actively seek the views and knowledge of others and adopt a collaborative approach
• Diligent/responsible – approach work in a conscientious way and take responsibility for their actions
• Faithful/discreet – honour the trust placed in them by others and be discreet in their conversations
• Humble/servant leader – place others’ needs before their own; not be self-seeking or status oriented
• Effective communicator – are able to express themselves clearly and concisely using relevant information

**Volunteer Opportunity: Join Our Admin Team!**

Are you looking to gain valuable experience in an office environment? We are the UK's leading liver charity based in central Winchester, currently seeking local volunteer support to assist our admin team during busy periods - now!  We are open Mon-Fri 0900-1700 and welcome any few hours you may like to gift to us in this role.

**What You'll Do:**

- Support the team in fulfilling orders for various fundraising and information packs, including patient publication booklets.

- Help prepare items for mailing to individuals in need.

- Contribute to a meaningful cause while enhancing your skills and experience.

**What We Offer:**

- A friendly and professional work environment.

- Full training and support.

- The chance to build your experience portfolio and gain a bona fide reference for your office work.

- Complimentary tea and coffee to keep you refreshed throughout your day!

**Details:**

- This is an unpaid volunteer position.

- Please note there are local car parks or Park and Ride, but no on-site parking.

- Reimbursement of local parking expenses will be considered

- No previous office experience necessary.

This opportunity is for more than 1 individual, we hope to hear from many interested volunteers.  If you're interested in making a difference and developing your skills, we would love to hear from you!  To apply, please email a written application along with 2 character references and we will be in contact.

Thank you for considering this opportunity to support our vital work!