Opportunities jobs

About Khulisa
Khulisa (meaning “to nurture” in Zulu) is an award-winning national charity. We work with young people aged 11–25 whose lives have been affected by trauma or adversity. Trauma can profoundly impact a young person’s development — limiting their self-confidence, resilience, and ability to thrive.

For more than 18 years, Khulisa has provided evidence-based programmes that build social and emotional skills, helping young people to overcome barriers and reach their potential. We also train professionals, parents and carers to create trauma-informed environments, ensuring that all young people are cared for by adults who understand and respond to their needs.

The Role
We are seeking an inspiring Chief Executive Officer to lead Khulisa into its next chapter. The CEO will provide strategic leadership, financial and operational oversight, and the vision to grow our impact — building on strong foundations and trusted partnerships.

We are looking for an individual with:

• Proven business development skills and the ability to diversify income.

• Significant experience in stakeholder engagement — including funders, statutory bodies and partners.

• A strong track record of leadership, with a commitment to collaboration, inclusivity, and professional development.

• The confidence to act as Khulisa’s primary spokesperson and ambassador, championing our trauma-informed, person-centred approach at every level.

Why Join Us?
This is a rare opportunity to lead a charity with deep, long-standing relationships and a growing national profile. The CEO will play a central role in shaping the future of Khulisa, ensuring we continue to nurture young people and the communities around them.

How to Apply
To apply, please read the last page of the Job Pack. If you have questions before applying you can send these to the email address listed in the Job Pack. Someone will then be in contact with you and arrange a time to speak. 

First-round interviews will start in the first week of November. 

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
• Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Friends of Ibba Girls School (FIGS), which supports Ibba Girls’ Boarding School in South Sudan, is seeking a highly experienced Director of Fundraising and Communications to develop its fundraising strategy, secure new donors, meet ambitious fundraising targets and raise awareness of and support for FIGS through a variety of communication methods.

Friends of Ibba Girls School, South Sudan (FIGS)

Friends of Ibba Girls School, South Sudan (FIGS) was set up in 2011 in response to a specific request from local community leaders to help them translate into reality their vision to build and develop a girls’ boarding school in South Sudan in order to enable girls to complete primary and secondary education rather than drop out of school due to poverty and family pressures.

FIGS has raised over £4.9 million over the last 10 years, particularly through relational fundraising from the wide network of individuals who donate through regular giving, mainly in the UK but also internationally.  Other sources of funds include schools, churches, trusts and foundations, corporates, and business philanthropists, as well as a yearly campaign through the Big Give Christmas Challenge.

FIGS has a committed and hardworking body of trustees, chaired by Chris Trott, former British Ambassador to South Sudan, and now British Ambassador to the Holy See based in the Vatican City, Rome.  The charity currently employs 2 staff who work on fundraising, communications and administration.

In 2023 FIGS Trustees commissioned Windle Trust International (a well-managed UK charity with a long track record of effective work in South Sudan and sub-Saharan Africa) to act as FIGS managing agents in South Sudan, and to provide professional, technical and management advice and support to Ibba Girls Boarding School (IGBS). 

Ibba Girls Boarding School (IGBS)

Ibba Girls Boarding School (IGBS) now educates over 300 primary and secondary school girls from across the whole of Western Equatoria State (an area the size of Scotland but less densely populated) and employs 42 staff (teachers, matrons, cooks, grounds maintenance, night guards and other support staff). The school is on a large, 100-acre green campus and provides not only high-quality teaching in the core subjects on the national curriculum, but also a wide range of co-curriculum subjects like drama, debating, sewing, and farming.

Since its opening in 2014, IGBS has become recognised as a tried and tested visible demonstration of the benefits of boarding school education in South Sudan, where most girls drop out from school before the end of primary and very few complete their secondary qualifications.  IGBS is making a substantial impact across South Sudan, by providing good quality “all-through” integrated girls’ schooling, for both primary and secondary girls, from any background and of any faith or none.

IGBS is achieving both tangible and intangible measures of success, including reduced drop out from school; excellent exam results; a safe, stimulating, happy and nurturing culture; empowering young women who can exercise leadership locally and nationally for this new nation (independent since 2011). IGBS is now attracting widespread recognition in South Sudan for lifting standards of teaching and learning, and acting as a beacon of light and hope, whose example can gradually ripple out to other schools across South Sudan. 

The Opportunity

This is a great moment of opportunity for a highly experienced fundraising and communications professional with a strong and demonstrable track record to play a crucial role (alongside a subgroup of trustees and two paid staff) in reviewing and refreshing FIGS’ fundraising strategy for the short, medium and longer term, and in raising FIGS’ profile through strategic communications. This will support FIGS to reach ambitious fundraising targets to allow us to increase the number of girls in the school to full capacity and implement multiple capital projects on the school campus over the next 5 years. The fundraising challenge also includes deepening and expanding FIGS’ donor base, while sustaining and engaging the large network of existing supporters and loyal donors, supported by effective communications and PR. You will lead and direct the fundraising work and will use your skills across a wide range of fundraising functions, including cultivating gifts from wealthy philanthropists, and through wills and bequests. You will also lead on delivering FIGS’ communications strategy, identifying opportunities to raise its profile with target audiences using a variety of relevant communications channels. You will have experience of digital and social media campaigns, and will oversee the development and dissemination of strategic communications materials in support of FIGS’ fundraising and profile-raising objectives. You will ideally have experience working on projects in fragile or developing contexts and an interest in education and gender equity.

There is plenty to enjoy in the varied work, where one can see visible results not only in FIGS’ fundraising targets, but also in the impact it has on the school, its students and staff, parents and communities across Western Equatoria State and across the nation of South Sudan.

Key Responsibilities

• To support the design and delivery of FIGS’ fundraising strategy and action plan, achieving or exceeding targets and KPIs, both financial and non-financial, as agreed with the Chair of FIGS Trustees, Treasurer and Chair of its fundraising sub-group
• To oversee and deliver FIGS’ communications strategy, and raise its profile with existing and new audiences through strategic communications and PR
• To widen the existing network of donors, based on relationship development and management
• To maintain active engagement with existing supporters and donors
• To identify and generate new fundraising opportunities, from the corporate and philanthropic sectors, as well as from other organizations, groups and individuals
• To generate a pipeline of activities across a range of fundraising streams
• To undertake PR and communications work in order to support the fundraising strategy
• To lead the design and distribution of PR and comms materials, including website, regular newsletter, leaflets, social media.
• To line manage FIGS fundraising and comms staff
• To produce progress reports for FIGS Trustees about fundraising in relation to targets and budget and make recommendations for future workstreams
• To attend key fundraising and supporter events to generate significant income, support and profile
• To act as an ambassador for FIGS
• To ensure fundraising and comms activities are in line with FIGS’ values and policies, relevant legislation and the Fundraising Regulator Code of Practice.

The selection process and how to apply 

The post can be undertaken on a full-time or part-time basis (where part-time is at least 24 hours a week).  Hours can be flexible by arrangement. The person will work mainly from home, liaising online with FIGS and WTI Trustees, staff, and volunteers and with the Board of Governors and Head Teacher of the school in South Sudan.

Some travel to fundraising and communications events in London and elsewhere will be needed. A three-year rolling contract will be offered in the first instance, with annual review and the potential for extension, subject to achievement of agreed performance measures and targets. The salary is in the range of £45-70K (or pro rata) depending on track record and experience. 

To apply please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach.  Please provide the names and email addresses of two referees who would only be contacted after a job offer.  Please apply by 9 am 29th October 2025 through CharityJob.

First and second round interviews will take place during November. 

We are committed to equality, diversity and inclusion, and welcome applications from a wide range of identities and backgrounds.

Wildlife Fundraiser

No experience necessary!

Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?

If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

We are currently recruiting for RSPB Fundraisers Southampton. You can expect to be travelling to Winchester, Portsmouth and surrounding areas. Please only apply if you are able to reach these towns within an hours drive from your home post code.

Position: Wildlife Fundraiser Southampton

Ref: SEP20250463

Location: Southampton

Salary: £25,847.00 - £27,549.00 per annum

Contract: Permanent

Closing Date: Sun, 5th Oct 2025. We reserve the right to close this recruitment at any stage once we have made a hire.

The Role

This is not your average 9-5.

Each day you’ll:

• Use your company van (with fuel and parking covered) to travel to venues in your area.
• Set up an eye-catching, informative fundraising stand.
• Engage members of the public in meaningful conversations about conservation.
• Inspire them to become RSPB members through regular direct debit support.

You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.

We’ll Set You Up for Success

• Full training provided - no wildlife knowledge needed!
• Salary-based role (not commission-based) with set income stability.
• Company van included for business use, with all expenses covered.
• Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

• A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
• Resilience: the ability to face rejection and keep going with positivity.
• Confidence speaking to strangers and working towards clear targets.
• A full UK driving licence.
• Availability to work 3 out of 4 weekends.
• Willingness to travel up to an hour from home each way every day.
• Comfortable working outdoors and often alone.
• Fundraising, sales, or customer service experience.

Please note, you will be required to travel to our HQ in Sandy, Bedfordshire during your induction which will start on the 6th of October 2025 and you will be required to travel to our HQ from the 13th - 16th of October. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided.

Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.

If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.

Additional information

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation

Web Content Design Manager (2432)

• Location:Oxfam House - Oxford, Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type:Hybrid
• Hours:36 hours per week
• Salary: Up to £40,000
• Job Family:Communications
• Division:CEO Office
• Grade:C
• Job Type:Open ended
• Closing Date:12 October 2025
• Country:United Kingdom

Do you have a passion for designing web content that is accessible and meets user needs?

Do you have experience in content writing for the web, especially for mobile, up-skilling teams and using your influence to drive standards and good practice?

Would you enjoy working in a committed digital team that uses insight to optimise content and user journeys?

If so, we would love to hear from you.

The role is within OGB’s CEO Office division which exists to inspire people with our story of radical impact, partnership, and change and to build income, action & influence. The Digital Experience Team’s mission is to support teams across Oxfam GB, creating and maintaining website content, developing new features and enhancing user experiences to inspire and engage new and existing supporters.

The Role

Oxfam GB is looking for a Web Content Design Manager to update, optimise and manage 

As part of a small, dedicated website improvement team, you’ll partner with departments across Oxfam to guide the development of on-brand web content for appeals, campaigns, blogs, and much more.

You’ll play a key role at Oxfam by making sure website content is:

• Created with the needs of our supporters in mind
• Well-structured and accurate
• Optimised for search engines
• Accessible for all
• In line with Oxfam’s brand identity

You’ll also:

• Develop content strategies and processes based on real-world insights.
• Collaborate with stakeholders and content creators across Oxfam.
• Manage key strategic relationships with external agencies.
• Identify topics and trends to raise funds for Oxfam’s global goal to end the injustice of poverty.

Our next Web Content Design Manager will require a range of skills and experience, including:

• Excellent communication skills, written and verbal.
• An ability to use your influence to drive standards and good practice.
• Championing Supporter Experience/SEO and sharing knowledge/up-skilling teams.
• Problem solving skills, selecting the right solution for a given task.
• Strong project management and organisational skills.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.

What do we offer

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all 

How to apply

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a job share or partially home-based. 

About Oxfam:

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together, we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 21 organisations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 70 countries.

Oxfam Great Britain has the goal of funding the global movement to overcome poverty and building a UK movement for change and solidarity. Taking on the inequality behind poverty can feel like a lot. But we’ve each got an important part to play. A fairer world will take us all, so together we must act. Because there is no them, just us.

Our Values and Commitment to Safeguarding:

All our work is led by six core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality. 

 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. 

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

Salary of £29,762 per annum

37.5 hours, Monday to Friday

Location: Putney SW15, with travel to UK Homes and Services

Fixed Term Contract to 31st March 2026

This DfE funded role is an opportunity to work with young people across our UK homes and services. As a Staying Close Life Skills Coordinator, you will support young people in creative ways, to help them to develop the skills needed to overcome barriers and thrive in life.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong.  We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.

About the Role

As a Staying Close Life Skills Coordinator, you will work across our UK homes and services, delivering a programme or tailored, creative Life Skills activities. You will be responsible for creating resources and session plans to support young people’s development of crucial life skills; finding creative and innovative ways to deliver the sessions; building relationships with young people to allow the sessions to be meaningful and impactful; working with staff teams to improve their understanding of the life skills support needed by young people, and how this can be delivered; ensuring young people are aware of their own progress and that their achievements are recognised; recording the details and outcomes of your work, so that its impact can be demonstrated and learned from; listening to young people and supporting them to share their thoughts on what matters to them, and taking responsibility for ensuring the feedback of young people leads to meaningful change.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

Applicants should have

• Experience of delivering Life Skills work to young people
• At least one year experience working with young people
• The ability to collate data in order to monitor and evaluate outcomes
• Experience of leading and managing group activities
• Experience of using creative methods to support young people
• An understanding of the issues affecting looked after young people and care leavers
• A basic understanding of relevant legislation
• Understanding of good safeguarding practice, children’s rights, and the importance of participation
• Excellent communication and interpersonal skills
• The ability to build honest and supportive relationships with young people and fellow professionals
• The ability to deal with sensitive issues sensitively and appropriately
• The ability to create resources across a range of areas to support learning
• Good time management and organisational skills

What you should expect from us

• Salary of £29,762 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website

For more information or assistance during the application process, please contact us

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Finance Manager  

Full time, permanent contract with 6 months’ probation.

For more than three decades, the New Economics Foundation’s mission has been to transform the economy so it works for people and the planet. We work with people igniting change from below and combine this with rigorous research to fight for change at the top. You can read more about our vital work here. 

An opportunity has arisen for an outstanding Finance Manager to provide expert support in leading the financial and management accounting functions at NEF (the New Economics Foundation). You will oversee core financial operations for both NEF and NEF Consulting, confidently stepping in to cover the Head of Finance’s responsibilities when necessary. 

Working alongside the Head of Finance you will be instrumental in helping to shape NEF’s finance department. You’ll also contribute to developing systems that meet the needs of a complex organisation - this challenging and varied role is central to ensuring that NEF continues to make its mission a reality. 

The ideal candidate will hold an accountancy qualification (or be qualified by experience) with at least one year's post qualification experience of managing both the financial and management accounting functions. Experience in a charity or not-for-profit organisation would be beneficial but is not essential. The ability to communicate effectively, in both written and spoken English, and at all levels of the organisation is essential. Just as important is an eye for detail, curiosity, flexibility and excellent organisation.

Role: Finance Manager 
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week) 
Salary range: £49,525 - £50,895 
Location: London (in-office minimum two days per week) 
Contract type: Permanent 

How to apply:

Deadline for applications: midnight Sunday 12th October 2025 
Interviews: brief online conversations with shortlisted candidates will take place on Thursday 16th October. Successful candidates will then be invited to a final stage in-person interview at our office in London on Monday 20th October. We will be asking candidates to deliver a short task on the day and will provide details of that closer to the time 
Start date: ASAP 

To apply, please send your CV (no longer than two pages – Word only) and a separate Word document answering the questions below. 

Applications that do not include a separate Word document answering the following questions will not be considered. 

1. Please confirm: 

- your accountancy qualification/s 

- you have the right to live and work in the UK 

- you are able to work from our London office on Tuesdays and Wednesdays every week 

- your current notice period 

2. Please outline your experience, relevant skills and suitability for this position, and why you are interested in the job and working for NEF (ensure that you cover all the major qualifications, experience, skills and abilities outlined in the person specification) (maximum 300 words) 

3. What does financial resilience mean to you, and how would you put it into practice at NEF? (maximum 300 words) 

Please also complete the Equality and Diversity monitoring form. 

You must be eligible to work in the UK, as we are unable to sponsor visas. 

NEF is committed to equal opportunities, and we particularly welcome applications from Black, Asian and minority ethnic candidates; disabled people; LGBTQIA candidates; people with mental health conditions; and those from working class backgrounds. We also strongly encourage applications from anyone who is prepared to learn and grow on the job, past think tank experience is not required. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

We are looking for an Officer, Science to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

• Manage the annual IOP Awards - Medals and Prizes awards cycle, which celebrate outstanding physicists in the UK and Ireland.
• Support our strategic engagement with academia, universities, national research facilities and independent research organisations.
• Play a critical role in delivering our physics impact projects to shape the debate on matters of importance to the physics community in academia and business.

Projects you work on may include:

• Manage the IOP Awards - Medals and Prizes, including managing nominations and scoring on the Awards platform, executing the engagement plan, managing key stakeholders including Awards Committee and providing excellent customer service to nominees and winners.
• Support our impact projects, including encouraging participation from IOP members and Groups and setting up surveys, workshops and meetings to gather evidence from the community.  Past projects include Green Economy, Quantum and Semiconductors.
• Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.

Who will I work with?

• Members, including Awards Committee, Council Trustees and Special Interest Group Committees.
• Senior individuals within academia and business.
• Staff within the Science and Innovation Department, and across the IOP and IOPP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks at once.
• Interpersonal and teamwork skills – ability to positively communicate with others, work with colleagues to deliver collaborative outcomes and the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding and passion for physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

For this role, there is a requirement to be in head office on average 1 - 2 days per week to support team collaborations. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance
• Generous annual leave (25 days starting as a standard pro rota where required)
• Gym Membership (Via salary sacrifice)
• Company closure between Christmas and New Year and much more!  

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Content Officer

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

The Content Officer will play a key role in managing and developing BDF’s Knowledge Hub, our unique resource library of accurate, authoritative, and up-to-date information on business and disability. They will be responsible for collecting, monitoring, and analysing data on the Knowledge Hub’s use and performance, and using these insights to create and deliver a digital content strategy.

The requirement

• Experience managing and updating digital content, ideally using CMS platforms such as WordPress with Kadence or similar themes
• Proven experience conducting content audits and implementing accessibility checks
• Experience using SEO tools and website analytics to monitor and optimise digital content performance
• Experience writing and proofreading web copy, video scripts, and multimedia content
• Technical aptitude to learn and implement new digital features, plug-ins, or tools
• Knowledge of accessibility standards (e.g. WCAG) and their application to digital content

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page.

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please jobs @ businessdisabilityforum .org .uk

• Closing date for applications: Sunday, 5 October 2025.
• First interviews are planned for the week commencing 13 October 2025.
• Second interviews are likely to take place in the week commencing 20 October 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page..

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Homebased within the North West or North East

Full-time, 35 hours per week

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, based in either our North West region or North East region (your preference which), with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development.  You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• A relational public speaker, experienced in engaging audiences including churches and community groups
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• A willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply, and for more information on this role and the work of TLMGB. please visit our website.

Closing date: 9am on Monday 13 October 2025.

Preliminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Monday 3 November 2025.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

Registered Charity number 1050327.

We have an exciting opportunity for a Caseworker- Domestic Abuse to join the team in Portsmouth working 37.5 hours per week. This role is offered full time working from the office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered to work from the office in Portsmouth, full time.

As a Caseworker you will:

• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

You will need:

• Understanding of the impact of domestic abuse on victims and their families
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Please be aware that, due to the police vetting requirements for this role, applicants must have resided in the UK continuously for at least the past three years.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About The Role

We’re looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK’s most recognised charities. You’ll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Customer Care Coordinator, you’ll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You’ll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service.

We’re looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you’ll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression.

By joining us, you’ll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you’re enthusiastic, professional and want to be part of a close-knit, dedicated team, we’d love to hear from you.

Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx.. Hybrid working will involve a minimum of 2 days per week spent at our Central London office.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 19th October 2025
Interview Date(s):  Interview dates expected between 27th October – 7th November (subject to change)

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.