Opportunities jobs

Location: Home-based
Job Type: Full-time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £33,256 - £36,951 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

We’re looking for a trusted and proactive business partner to join our team, playing a key role across all areas of the organisation. In this role, you’ll take ownership of end-to-end payroll delivery and reconciliation, ensuring accuracy and compliance for both internal and external stakeholders. You’ll also support the finance team with transactional processing, helping to deliver smooth month-end close and reliable financial reporting.

With the support of the Head of Finance, you'll contribute to strategic and financial decision-making, offering commercial analysis and insights that help drive the business forward.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

This role is a maternity cover fixed term-contract until 31 December 2026.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: Finance Business Partner, Assistant Accountant, Accounts Officer

Finance & Payroll Officer, Finance & Administration Officer, Payroll Specialist, Payroll Officer, Payroll Manager, Payroll & Finance Officer, Payroll & Accounts Assistant, Payroll Administrator, Payroll Coordinator, Payroll Accountant, Payroll and Finance Officer, Assistant Accountant payroll, Finance Business Partner payroll

REF-224 243

Location: Imara Nottingham Office (Hybrid Working available)
Contract type: Permanent
Hours: 37.5 (flexible working options available)
Salary: £53,000 pa

About the role:

As CEO, you’ll provide strategic leadership, ensuring our values of Acceptance, Seeking Justice, Creative Empowerment, Holding Our Ground, and Compassionate Commitment are at the heart of everything we do. Reporting to the Chair of Trustees, you will:

• Shape the long-term vision and strategy of the charity.
• Oversee operations, finances, partnerships, and service development.
• Advocate for children and families, raising awareness of the issues they face.
• Lead and inspire our team, building a culture of collaboration and creativity.
• Represent Imara externally, strengthening partnerships and supporting income generation.

About you:

We’re looking for an experienced leader with:

• Strong strategic, financial, and operational management skills.
• Charity sector knowledge (or transferable experience).
• Excellent communication and relationship-building skills.
• Resilience and empathy when working with sensitive issues.

Why join us?

This is a unique opportunity to make a lasting impact on the lives of children and young people. You’ll lead a passionate, supportive team and play a pivotal role in shaping the future of a vital local charity.

How to apply:

For more information about Imara and our work, please visit our website. We welcome applicants from all backgrounds and actively encourage applications from survivors with lived experience. Closing date for applications is 12 midday on 31st October 2025, however we reserve the right to close applications early.

Benefits: We aim to provide a trauma informed approach to all employees and volunteers through the provision of Wellbeing days; flexible working; external clinical supervision; Employee Assistance Package (including alternative therapies); regular training and team days. In addition to this, we offer 25 days annual leave 8 bank holidays per annum (pro-rata)

REF-224 279

We're looking for a Technology Support Administrator to join our Technology Team. In this role, you'll provide vital administrative support for our technology service desk, working closely with the Technology Support team to ensure a high level of service. You'll handle everything from issuing equipment to new starters and providing basic IT support to ensuring our meeting rooms are running smoothly. If you're a detail-oriented problem-solver with a passion for customer service, we'd love to hear from you.

About the role

As our IT Administrator you’ll be part of our Technology Team and will provide administrative support for our technology service desk team. 

You’ll work with the Technology Services Manager and provide a key role in the Technology Service Team ensuring a high level of service at all times.

What you’ll do

• Issue IT equipment for new starters and managing returned equipment for leavers

• Telephone, face to face and remote support - responding to requests for support and raising tickets on the service desk 

• Basic IT support using the knowledge base to guide users to resolve their own issues

• Ensure that support issues are kept up to date and have sufficient detail

• Provide support for our video conferencing equipment and meeting rooms

What you’ll bring

• Previous experience of working in an  administration role, preferably as part of an IT team 

• A commitment to delivering outstanding customer service skills and demonstrable experience of dealing with support queries 

• Excellent organisational skills and the ability to prioritise your own work

• Experience in being part of a team implementing new solutions and improvements 

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. You will need to be in the office 5 days a week for the first three months.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

A fantastic opportunity has arisen with a learning disability charity for a Financial Controller, on a full-time, permanent basis. You will provide financial leadership and effective management of the charity's financial operations including Finance System administration, AR, AP, Treasury and Fixed Assets.

The organisation works on a hybrid working basis and requires you to be in the office one day per week.

As Financial Controller, you will:

- Oversee the month end process, working closely with all finance staff

- Work closely with the Head of Finance and Finance Business Partners with the preparation and consolidation of the monthly management accounts

- Support the Head of Finance and Finance Business Partners during the annual budget cycle and ensure all budgets are agreed and implemented on the accounting system

- Manage the external audit and the year-end processes and complete statutory financial statements to draft stage in accordance with the Charities SORP including all working papers

- Actively oversee the management of the payroll function (including pensions) ensuring compliance with legislation and ensuring accuracy and timeliness of employee pay and third-party payments

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector, in a similar role

- Hold a professional accounting qualification - ACCA, CIMA, ACA, ICAEW or be part qualified (final year) or equivalent degree or QBE - Minimum 5 years in a similar senior finance role within the charity sector

- Have knowledge & experience of Charity accounts and SORP

- Have knowledge of payroll practice and a full understanding of HMRC requirements

- Have experience of people management within the finance functions

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be working with a homelessness charity to recruit a Housing First Worker for their team in Tower Hamlets.

Salary: £16,682 (pro-rated salary)
Hours: 18.75 per week, Monday–Friday

This is a fantastic opportunity to join a passionate and supportive organisation that has been working for over 35 years to support people experiencing homelessness. The charity provides a wide range of accommodation and support services across London, recognising that homelessness is not just about housing, but also about addressing personal challenges and barriers.

The Role

As a Housing First Worker, you will play a crucial role in delivering the organisation’s Housing First model. This involves providing independent tenancies alongside intensive, personalised support for individuals with complex needs who have not progressed through traditional supported housing pathways.

You will:

• Build and maintain strong, proactive relationships with clients
• Deliver personalised tenancy support, including welfare rights, health, and community integration
• Carry out assessments, risk management and case reviews
• Support clients in developing the skills and confidence to sustain their tenancies
• Work collaboratively with outreach teams, housing providers, and external agencies
• Advocate on behalf of clients where needed and encourage self-advocacy

About You

We are looking for someone with:

• Experience supporting people experiencing homelessness, rough sleeping or complex needs
• Knowledge of risk management, safeguarding and multi-agency working
• Strong organisational skills, with the ability to maintain accurate case records
• Emotional resilience and a creative, solution-focused approach
• A commitment to equality, respect and client empowerment

The organisation is driven by values of working together, being aspirational, respectful, determined and visionary. They welcome applicants from all backgrounds, recognising that diverse teams are best placed to meet the complex challenges of homelessness.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Senior Support Worker to join our team at All Saints, Merton, SW19.

You will join us on a full-time basis, working 37 hours per week and in return, you will receive a competitive salary of between £25,558 per annum plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Senior Support Worker role:

You will be working in a dynamic service that provides short break accommodation for up to 6 adults with a wide range of learning, Autism and physical disabilities, sensory needs, challenging behaviours and complex healthcare needs.

The service provides 24/7 in-house respite for adults with learning disabilities, if you feel you can make a real difference by supporting people in all aspects of their care, to ensure they enjoy their stay, to enable them to reach their goals, to have fun, to go out in the community, to experience new things, to be as independent as they can be.

Skills and experience of our ideal Senior Support Worker:

• A caring, patient nature
• Have comprehensive knowledge and experience supporting adults with learning disabilities, Autism and challenging behaviour.
• Developing good practice and supporting the manager managing the service on a day to day basis including rota planning.
• Supervising, managing, and mentoring members of staff
• Ability to communicate effectively at all levels.
• Ability to develop and review support plans and risk assessments.
• Providing personal care, administering medication and lone working.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Senior Support Worker please click apply below.

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit for a new Family Centre Manager, to oversee their family centre based in Mole Valley.

As Family Centre Manager you will lead and manage the daily operations of the Family Centre provision to support families with children and young people aged 0-19 years (up to 25 years with disabilities and additional needs) that are identified as the most need of support or have emerging needs. You will oversee a dedicated team of Family Support Workers and will develop partnerships and embed  working protocols with relevant partners to deliver a range of targeted, integrated early childhood services. You will manage the collection and analysis of national and local data in partnership with the local authority and partners, to evaluate and demonstrate the impact of the children's centre services and inform future planning using Early Help Management system (EHM).

To apply for this role, you will have extensive experience of working with children, young people and families, and will have managerial experience in a relevant professional area. You will have experience of establishing and maintaining effecting working relationships with other agencies and professions and will have demonstrable experience in collating, analysing and reporting data from a range of sources and using this to make recommendations for performance improvement. Previous experience of using the casework management system Early Help Management (EHM) is desirable.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. CVs are being reviewed on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be based at the Mole Valley Family Centre in Dorking (with one day working from home, after successful completion of probationary period).

Regional Fundraiser
Salary: £34,000-£36,000
Contract: Permanent, full-time
Location: Hybrid - offices in Oxfordshire & London
Closing date: Rolling
Benefits:  7% Employer pension contribution, Employee Assistance Programme, 26 days holiday BH and wellbeing day
 
This welfare charity is expanding their regionally based fundraising team, this is an exciting time of investment for the organisation. They are recruiting for a new Regional Fundraiser to cover the South of England. If you want to work at an organisation that believes in fundraising and is investing in it this could be a great role for you.

As part of this role, you will work with other Regional Fundraisers, developing relationships with local community groups, businesses and volunteer groups to grow income in each region.

This role will offer you the opportunity to manage your own portfolio of donors, deliver exceptional supporter stewardship to boost retention in the local area, and build long-lasting and valuable connections with supporters across the region.  

To be successful as the Regional Fundraiser, you will need:

• Proven experience as a regional fundraiser with strong knowledge of community income streams
• Strong experience in developing and delivering on targets
• Confidence working with a range of other team members, experience in collaborating, and working closely to reach and exceed fundraising targets.

If you would like to have an informal discussion, please call Harry and quote the job title.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserves the right to end the application period sooner. 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Salary: £35,000 – £40,000 
Contract: Permanent, Full-time
Location: London Hybrid 
Closing date: 10th October

We’re excited to be working on a brand-new Fundraising Manager role with an amazing conservation charity that’s protecting endangered species and wild habitats across Africa and Asia.

You will play a key role in building and managing relationships with high-net-worth individuals, charitable family trusts and foundations, and corporate partners. From identifying prospects and developing tailored proposals, to making personal asks and delivering excellent stewardship, you’ll lead the full supporter journey.

This is a fantastic opportunity for someone with experience in high-value fundraising who’s ready to take the next step. Whether you’re looking to build on existing skills or take ownership of a growing income stream, this role offers the chance to shape strategy, lead on relationship development, and make a real impact.

To be successful in this role, you will need:

• Proven experience in fundraising from high-net-worth individuals or family trusts and foundations or corporates
• Strong relationship-building and communication skills, with the ability to engage and inspire through storytelling
• A collaborative approach and the ability to work independently, manage deadlines and deliver high-quality proposals

If you would like to have an informal discussion, please give us a call and ask to speak to Emma quoting reference 2701EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserves the right to end the application period sooner.

We are looking for a highly engaging Volunteering and Community Partnerships Manager to lead and grow on the recruitment, development and retention of our pool of volunteers. You will work across the team to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to the charities mission. You will also plan and organise a calendar of fundraising and community events for the charity.

Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life, referred to our service from Social care, GP’s, Mental health services and schools. Our mentors are all volunteers from the community who are trained to become youth mentors and matched to young people for weekly mentoring sessions.

Our mission is to equipe young people with the skills and emotional resilience to thrive in life. We provide a safe environment for disengaged children and young people to work through their challenges and reconnect with the community.

As a small and growing charity our staff team are embedded in all aspects of the work we do so it is encouraged that all staff engage in the activities with the young people including trips, residentials, mentoring and workshops. 

You will be leading on ensuring the charity has a steady stream of passionate volunteers and will be able to provide excellent support for them as they start their journeys of mentoring young people. You will also be leading on organising a yearly events calandar of community events and fundraisers. Which would include a Live Music event, expedition challenge (e.g hiking up mount Snowdon) plus family freindly fun days. You will be joining a small and dedicated team that works from our youth centre in Camberwell. 

For more information please read our Job description.

We are seeking a dynamic Director of Professional Activities to lead Education and Conferences & Events portfolios – the organisation’s primary revenue streams and most visible platforms for impact.

Remote | Full-time | Global impact

Salary: £58,000

In this newly created senior leadership position, you will reshape the education department, develop innovative learning products, and oversee the delivery of large-scale international conferences (4,000+ delegates). As a key member of the Senior Leadership Team, you will ensure programmes are strategically aligned, financially sustainable, and operationally excellent.

Key Responsibilities

• Lead education and event strategy, innovation, and delivery
• Develop new professional learning offerings (e.g. micro-credentials, global training)
• Oversee major conferences, hybrid/virtual events, and delegate engagement
• Manage budgets, drive revenue growth, and mitigate risk
• Mentor and develop senior staff, building a high-performing team
• Represent the organization internationally and build strategic partnerships

About You

• Senior leadership experience in education, events, or membership organizations
• Proven ability to deliver large-scale programmes and conferences
• Strong commercial and financial management skills
• Innovative, strategic thinker with excellent communication skills
• Global mindset and willingness to travel

This is a rare opportunity to make a tangible impact on a global stage, shaping education and events that influence thousands of professionals worldwide. You will join a mission-driven organisation committed to advancing knowledge, building capacity, and supporting professional development across borders.

A global outlook and willingness to travel internationally (as required) are essential.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be working with Futures for All to recruit their new Head of Corporate Fundraising – a pivotal role in driving ambitious income growth.

Salary: £56,900 rising to £61,548 after 1 year
Location: Remote (UK) or hybrid from London (SE1)
Contract: Full-time, Permanent
Reporting to: Director of Fundraising

Futures for All believes every young person deserves the chance to explore their ambitions, access high-quality work experience, and successfully step into the world of work. By levelling the playing field, they help young people build brighter futures while enabling employers to diversify recruitment and create lasting social impact.

About the role

With a new Director of Fundraising in post for 18 months, the team is now ready to grow income further. Corporate fundraising is a key focus, with over 200 companies already engaged and a £150,000 annual target (and growing).

This senior role will shape and deliver corporate strategy, lead on building six-figure partnerships, and grow a team, including line management of a Corporate Fundraising Manager.

Key responsibilities

• Develop and deliver an ambitious corporate fundraising strategy.
• Win and grow multi-year, six-figure partnerships.
• Steward 200+ corporate supporters.
• Line manage and develop a Corporate Fundraising Manager.
• Influence strategy at senior level, reporting directly to the Director.
• Work flexibly – remote or hybrid, with London office attendance ideal once a week.

About you

They seek an experienced and confident corporate fundraiser with a strong track record of securing and managing significant partnerships. Strategic, collaborative and creative, you’ll be ready to seize this opportunity to deliver real impact for young people.

Deadline: Monday 6th October.
Interviews: Week commencing 13th October.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Job description

The Hospitality Assistant role at the Northampton Students’ Union is focused on delivering high-quality bar and catering services while offering flexibility to support retail operations when required. This role involves preparing and serving drinks, assisting with food orders, maintaining a clean and organised service area, and ensuring stock levels are managed effectively. Hospitality Assistants will provide excellent customer service to students and staff, handle cash and card transactions, and follow all health and safety guidelines. They will also help create a welcoming environment, support event setups, and take part in promotions or themed nights. This is a great opportunity for students to gain experience in a fast-paced, customer-facing role within a vibrant campus setting.

Principal Duties and Responsibilities:

1. To flexibly work within the commercial outlets of the Students’ Union with a focus on Uniexpress, The Art Shop and Engine Shed Café & Bar.
2. To ensure the smooth running of events hosted by the Union, supporting with setting up, presenting, and clearing away.
3. To provide a high level of customer service to staff, students and external stakeholders.
4. To Operate to the organisation’s standard opening and closing procedures.
5. To prepare refreshments and support catering and retail staff where necessary.
6. Cash handling and operating tills in a retail environment, on campus or at an event.
7. Ensure deliveries are received in accordance with company procedures.
8. To organise stock and retail displays according to planogram.
9. To be able to help cover absences, jump into different roles and support whereas required, flexibility is essential. 
10. To be able to help cover absences, jump into different roles and support whereas required, flexibility is essential.
11. Preparing alcoholic or non-alcoholic beverages.
12. Checking customers identification and age verification where applicable.
13. Maintaining a clean and organised front of house area, including quickly responding to spills and other health and safety hazards to meet the highest standards and ensure that all customer interactions result in a safe, enjoyable experience.