Organisational development and change lead jobs in west drayton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice Service Delivery Manager
The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.
A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.
The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.
This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 15th Augut 2025
Interview date(s): To be confirmed
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals.
Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant Philanthropy team and play your part in enabling sustainable and ambitious growth.
This is an exciting opportunity to take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with existing funders and identifying and pursuing new funding opportunities.
If you are a relational person with good communication skills, are driven and looking for a role where you can really make a difference in the lives of young people, you could be the right person for this role.
The important stuff
Salary: from £38,000
Contract: Full-Time, Permanent (3-4 days considered)
Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Tuesday 26th August (We interview on a rolling basis and might close the application early if we find the right candidate)
Interviews: First interviews will be held in-person on Wednesday 3rd September. Final online interviews will be held on Friday 5th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
Person Specification
- A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo's mission to inspire and equip organisation to bring about ambitious and sustainable social change.
- Excellent relationship building and application writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
- Some knowledge of statutory fundraising is desirable but not essential.
- Extremely organised and efficient; calm under pressure, able to juggle competing deadlines and priorities, splitting time across multiple projects.
- Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers, and external agencies.
- A desire to grow and develop; able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise with team members.
Key Responsibilities
Relationship Management
- Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
- Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
- Prioritise research to constantly develop future pipeline.
- Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts & Statutory partners.
Write applications and reports
- Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
- Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
- Develop general communications on the work of Resurgo to inspire and update our Trust audience.
- Produce reports and updates on the impact of our work for funders in a timely manner.
Data Management and Monitoring
- Update our internal database (Salesforce) with all donor interactions, donations and other details ina timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
- Manage the Trusts & Foundations and Statutory pipelines and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.
Line Management
- Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Are you a strategic campaigner with a passion for education, global justice and early childhood development? Harris Hill is delighted to be recruiting for a Campaign Communications Manager on behalf of an innovative and fast-growing global children’s charity, leading the charge in tackling the global education crisis through bold campaigning and creative communications.
This is an exciting opportunity to join a collaborative, values-led organisation that’s spearheading a major global campaign to improve outcomes for the youngest children – combining high-profile advocacy, celebrity support, and policy influence to drive real change.
This newly created role will sit within a high-performing Campaign and Communications team, supporting the third year of a major global initiative focused on early years education. You’ll be the campaign communications lead – responsible for managing strategy, storytelling, and digital mobilisation efforts that engage partners, decision-makers and the wider public.
I’m looking for someone with:
- Established experience in campaign delivery and communications
- Experience working for an International NGO/ charity (essential)
- Proven skills in digital campaigning and content coordination
- Experience managing partner communications or mobilisation
- Excellent writing, organisational and project management skills
- Strong interpersonal confidence with internal and external stakeholders
- A ‘can-do’ attitude and collaborative, problem-solving mindset
Why This Role Stands Out:
This is not your average charity job. This organisation offers a genuinely progressive working environment with a 4-day working week (Monday to Thursday) and hybrid flexibility, making it a fantastic opportunity for a skilled campaigner who values impact, innovation and work-life balance. There is also the opportunity to travel to international events.
- Permanent
- 4 day working week (Monday-Thursday)
- 1 day in the London office, (near Liverpool street), 3 days working from home.
- Salary £40,000
Applications are being reviewed on a rolling basis, so early submission is strongly encouraged.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.
Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities. You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.
Immigration advice, practical support and warm welcome to refugees and asylum seekers since 1996.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
The client requests no contact from agencies or media sales.
We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.
You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author.
Your duties will include:
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Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries
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Coordinating all booking information for courses, INSET training and consultancy
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Carrying out data reconciliation and reporting using systems such as Zoom and Xero
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Updating webpages for courses and events
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Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering
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Arranging travel and accommodation when necessary
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Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants
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Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices
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Managing the Centre signing in system for guests
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Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks
You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.
You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
Closing date: Thursday 28 August 2025
The client requests no contact from agencies or media sales.
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process underway for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist in running the day-to-day administration of the organisation.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the wider team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Senior Leadership Team the appointed candidate will have the organisational and administrative skills to ensure the Museum can effectively run its programmes and help grow the organisation.
Main Duties & Responsibilities
The main role of the Executive Assistant will be to administrate the activities of the Museum. Organizing key meetings on behalf of the Senior Leadership Team (this will include Finance, Ops, Collections and Learning) will be a key part of the role. Excellent communication skills are required as this role will involve liaising with a wide range of
internal and external stakeholders. You will assist with social media and general comms as the Museum’s digital presence continues to develop.
From time to time, you may be asked to provide research and presentations for meetings. In consultation with the Finance Director and Head of Operations, you will be responsible for the smooth running of the day-to-day logistics of Museum activities.
The client requests no contact from agencies or media sales.
Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
About the job
LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
Who are we looking for?
We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?
· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Part 3: CV
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Want to apply?
To apply please complete an online application.
Recruitment Timeline:
Applications close: 7th September 2025
Shortlisting: w/c 8th September
Interviews: 18th September 2025
Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
£28,000 - £32,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have an exciting opportunity to join our sector-leading Community Fundraising team as a Community Fundraising Executive.
We’re an ambitious charity with a bold mission and fantastic culture. As a key member of the Community Fundraising team, you’ll work alongside the Community Fundraising Managers, Executives and Co-ordinators to achieve the exciting growth plans in our new 3-year fundraising strategy.
In this role, you’ll take the lead on our DIY walking and cycling fundraising activity, which currently raises over £750k each year. You’ll be responsible for providing outstanding relationship management for our fundraisers, ensuring every supporter feels valued, motivated and proud to be part of our community.
Using data and insight, you’ll spot trends, identify new opportunities and help shape fresh, creative ideas to grow income and improve the supporter experience. You’ll also lead on development projects, like designing new supporter journeys, working closely with teams across the charity to make sure our fundraisers are inspired and supported every step of the way.
What we want from you
We’re looking for someone with knowledge and experience of working in a fundraising environment – ideally within a community or events context. You’ll have a proven track record of delivering brilliant supporter experiences, building genuine relationships and stewarding fundraisers through their events. You’ll understand the importance of meeting supporter needs and how to keep them inspired and connected to the cause.
You’ll bring excellent organisational skills and experience of planning and managing projects with multiple stakeholders, making sure we hit our KPIs and maximise fundraising income. With knowledge of how to plan, deliver and evaluate marketing activity, including digital campaigns on Meta, you’ll be comfortable finding ways to engage new supporters and keep them motivated.
A forward-thinker and natural problem solver, you won’t be afraid to use your initiative and analytical skills to spot opportunities for improvement and help shape new ideas. You’ll have experience developing, or supporting the development of, annual fundraising plans and budgets, and delivering against these to meet targets.
Clear, motivational communication comes naturally to you, whether it’s writing to supporters, updating colleagues or reporting on results. You’ll also be confident using databases to keep accurate records, analyse data and share insights that help us grow.
If you’re looking for a role where you can make a meaningful difference every day, working directly with passionate people who have been impacted by prostate cancer, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Are you a creative communicator with a passion for global education and international development? As the UK-based Fundraising and Communications Officer for United World Schools, you will play a crucial role in bridging global program activity and American donor engagement, through effective communication.
Based in London and working closely with both the Global Communications team and the US Executive Director, you will adapt real-time updates from the field into compelling, US-tailored content for digital platforms, social media, campaigns, donor materials, and events.
You’ll bring a keen understanding of audience preferences and storytelling strategies that resonate across borders.
This is a part-time, highly collaborative role ideal for someone with previous communications experience in an international setting who thrives in a cross-cultural, fast-paced environment.
Person Specification- Essential Skills & Experience
- Established experience in marketing or communications
- Proven ability to write for social media, email, and websites with clarity and impact
- Understanding of digital media trends
- Experience collaborating across departments and geographies
- Strong organisational skills and digital literacy (CMS, email platforms, content scheduling tools)
- A genuine passion for education, equity, and sustainable development
Why Apply?
This is a rare opportunity to work at the intersection of global impact and targeted donor engagement, ensuring vital education programming continues to thrive in some of the world’s most underserved communities.
By helping UWS USA tell its story in powerful, culturally relevant ways, you’ll directly support fundraising efforts that change the lives of thousands of children.
- Location: London (Hybrid – 1-2 days in the London office (Whitechapel, E1)
- Hours: Part-time (25 hours per week), permanent
- Salary: £28,000 - £32,000 (pro rata), depending on experience
- Closing Date: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment
Apply now for more information or an informal chat about the role.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Legal Casework Manager (Helpline)
Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?
We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.
Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths.
The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed.
About the Role
As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes.
Key Responsibilities
· Provide clear, accurate, and timely legal advice and casework support for families.
· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach
· Maintain up-to-date case records and comply with quality and regulatory standards
· Support strategic litigation and advocacy efforts where appropriate
· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers
· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person
· Manage a team of caseworkers working across different areas of advice.
About You
We’re looking for someone:
· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.
· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach
· Ability to manage a varied workload, prioritise effectively, and work independently
· Ability to travel effectively to support families at inquests, and to attend meetings
· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations
· Strong management skills and ability to supervise, coach and mentor colleagues.
· Experience of accurately recording client case records and use of CRM/client database system
What We Offer
· A meaningful role supporting families and delivering change in a values-driven organisation
· Supportive and collaborative team environment
· Professional supervision
· Flexible working arrangements
Please see attached the full job description for further information on the role.
Closing date: Monday 18th August 2025
Interview date: Thursday 4th September 2025
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a powerhouse in partnership-led fundraising or business development? We’re recruiting an enthusiastic leader to drive six‑figure, multi‑year deals across major donors, trusts, foundations, and corporates, with an ambitious goal to grow income from £1.6M to £4.5M by FY30, in line with our strategic roadmap.
Job Purpose
As Director of Partnerships, you will:
- Lead on partnerships fundraising, including major donors, trusts & foundations, and corporates with a focus on securing six-figure multi-year agreements to significantly grow funds raised in this area from £1.6 million to £4.5 million by FY30, in line with Operation Smile UK’s multi-year strategy.
- Foster and facilitate collaboration across different departments within OSUK.
- Ensure business as usual is achieved in line with operational plans, while also exploring and implementing innovative initiatives and campaigns to ensure the future success of partnerships' fundraising.
- Represent OSUK at a leadership level, building relationships with industry peers and peers within the Operation Smile global team to ensure best practice across all areas.
Key Responsibilities
Philanthropy Leadership
- Leads strategy, planning and operation of the major gift, trusts & foundations and corporate giving channels.
- Develops annual business plans and budgets in collaboration with the Executive Director (ED) and Executive Team.
- Strategically identifies and qualifies potential new donors to grow the prospect pipeline.
- Prepares development communications: solicitation and acknowledgement letters; case statements and proposals; stewardship reports; briefing notes; gift agreements.
- Identifies, cultivates, and solicits major gift commitments from high-net-worth individuals
- Monitors activity of the team, ensuring that benchmarks are achieved, including submission of solicitations, donor contacts and meetings, confirmations of donations, and other performance indicators as related to the team checking their portfolio.
- Provides the organisation with the interpretation of market trends and emerging issues that could impact the organisation’s partnerships fundraising stream.
- Ensures the effective collection of donor information and tracking of points of contact in accordance with best practices; provides and presents statistical analysis to senior leaders.
- Leads on data mining, prospect research, and ensuring the quality of data as it relates to the donors they work with.
- Develops and manages relationships within their own portfolio, personally conducting cultivation visits, solicitation calls and stewardship activities as required.
- Effectively manages fundraising resources and practices ethical fundraising.
HR Management
- Leads, mentors, and manages a team; regular meetings to provide direction, coaching and delegation to the partnerships team.
Financial Management
- Manages and implements approved business plans, ensuring that the annual revenue objectives and budget are met or exceeded, and oversight of the partnership’s departmental budgets.
- Provides leadership in the delivery of statistical analysis, projections, and detailed reports on partnerships fundraising goals and performance that may be used to contribute to the development of internal budgets.
Partnership Sustainability
- Develops donor relationships by researching, sourcing, cultivating, and stewarding existing and potential partners.
- Works to broaden sources of revenue, including working with corporate partners in various industries.
- Develops and implements a stewardship program aimed at cultivating deeper ties with donors and corporate partners.
- Contributes innovative ideas to the development of new strategic partnerships and alternative revenue streams.
Other
- Other duties as assigned by the ED.
- Meetings with OSI and partner countries.
- Board reports/board meetings as required.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:
1. What prompted you to apply for this position?
2. What value will you bring to this role?
3. Can you share a specific example where you achieved income or revenue growth?
4. If you are coming from the private sector, please demonstrate how your skills are transferable to the charity sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Sport, Activity and Membership Coordinator
Reporting to: CEO
Salary: £30,000 – £33,000
We are committed to making workplace adjustments where needed and offer flexible working wherever it fits with organisational needs.
We strongly encourage applications from Visually Impaired candidates.
Location:Split between home based, on site at Metro sports and activities across London, and occasionally in our office (WC1N 3AR) locations.
_________________________________________________________
Purpose:
§To implement the sports, leisure and membership plan in conjunction with the CEO
§To help organise and deliver activities
§To drive growth in membership and participation in activities
Priority areas:
·Programme and project delivery
·Building our membership and volunteer base and participation
Key Areas of Responsibility:
Programme / project development and delivery:
·Help to develop and grow existing programmes and projects
·Help to develop and deliver potential new and annual activities
Membership:
·Grow membership
·Grow participation in sport and activities.
Monitoring and Reporting:
·Monitor participation and effectiveness of all sports and activities
·Gather engaging information for qualitative and quantitative reports.
Communication:
·Communicate regularly to Metro members on available sporting and active social opportunities, e.g. via email and WhatsApp groups
·Look after the charities email inbox
·Seek the views of members and analyse feedback in ways that will aid planning and contribute to Metro’s strategic development.
·Ensure information is always available in accessible formats
Person Specification
Experience of:
·Programme / project development and implementation.
·Identifying and building partnerships with external stakeholders.
·Delivering project in time and to budget.
·Organising and promoting events, including management of volunteers as well as health.
·Demonstrable experience of people increasing participation in activities.
·Collecting tangible and motivational information for reporting
·Direct experience of the issues and challenges relating to visual impairment (desirable).
Skills, Knowledge and Attitude:
·Knowledge of sports and activities development
·Ability to communicate at all levels including making information accessible
·Able to work collaboratively with a wide range of people and organisations.
·Able to drive and influence positive change while taking people with you
·A clear understanding of the positive change that sport and recreational activities brings for blind and partially sighted people
·Able to negotiate and secure varied sporting opportunities, both recreational and competitive, for VI people
·Demonstrate a sound understanding of the issues faced by people with visual impairment and possible steps to overcome these
·Commitment to the values of the social model of disability, the concept and principles of independent living and inclusion.
·Commitment to valuing and promoting diversity.
·Personal credibility to act as an ambassador for the organisation
·A sports related qualification or relevant experience managing and delivering sports activities (desirable)
The client requests no contact from agencies or media sales.
The Aga Khan Foundation (UK), is hiring a Finance Manager, to lead the financial management and oversight of Schools2030 programme, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the Schools2030 programme, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team.
Financial oversight, planning, and reporting
• Produce monthly financial reports on Schools2030 for the AKF(UK) Finance Committee.
• Produce quarterly financial reports on Schools2030 for the Schools2030 management team and AKF Geneva.
• Produce monthly financial reports on Schools2030 spend in the UK for the Schools2030 UK team.
• Prepare all Schools2030 donor financial reports and ensure consistency with internal data.
• Review all financial transactions related to Schools2030 on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.
• Monitor financial balances for Schools2030 programme by grant, country and donor and immediately highlight any issues to the Programme Finance Manager.
• Ensure all Schools2030 grants are up to date in the Grant Management Tracker.
• Ensure all Schools2030 grants are up to date in the Co-financing Tracker.
• Ensure all Schools2030 grants are up to date in the cost recovery forecast.
Financial controls, compliance, and audit
• Ensure all Schools2030 grants are reconciled at least once every three months.
• Monitor and review foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Programme Finance Manager.
• Develop and implement controls to ensure compliance with donor requirements and maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.
• Ensure adherence to all financial policies, especially authorisation, procurement and due diligence
• Lead the Schools2030 annual budgeting and forecasting exercise including allocation of grants across programmatic workstreams, country units, UK team and the global team and updating for changes in donors or activities.
• Support the annual organisational budgeting and forecasting exercise.
Grants, contracts, and suppliers
• Review and approve all Schools2030 partner budgets for proposals and reforecasts.
• Review and approve all Schools2030 donor budgets for proposals and reforecasts.
• Review and approve all Schools2030 donor cash requests as required by donor contracts.
• Review and approve all Schools2030 sub-grant agreements.
• Ensure all Schools2030 SGA balance tracking is up to date for all Schools2030 grants.
• Ensure all Schools2030 partners understand reporting and compliance requirements.
• Ensure Schools2030 partner quarterly BvA reports are reviewed, any necessary documentation checks carried out and any inconsistencies identified.
• Review and monitor the internal tool (AIMS) for tracking pipeline and secured funding and ensure it is up to date at all times.
• Oversee supplier tracking, including contracts, payment schedules, and documentation.
• Ensure all Schools2030 financial documents are stored on SharePoint in a structured and accessible way.
Supporting others
• Line manage the Finance Officer, Schools2030, ensuring clear objectives, regular check-ins, and ongoing support.
• Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations
Qualifications
• CCAB qualified accountant.
Experience
• 5 years relevant experience in financial accounting and financial reporting
• Experience of designing and managing effective administrative systems and procedures
• Experience of budgeting, forecasting and financial planning
• Experience working in international organisations or donor agencies including field-level implementation highly desirable.
• Experience working with Institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations highly desirable.
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.
• Ability to problem solve, working with both internal and external stakeholders to deliver results.
• Ability to work in a multi-institution network within a multi-cultural environment.
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation.
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.