Outreach Officer Jobs in London, Greater London
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.
About this role:
As Vet Admin Assistant, you’ll
- be the first point of contact those contacting our busy Vet team,
- assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
- support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
- support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ace of Clubs – Post of Director
Salary: £45,000 - £50,000 pa
Probationary Period: 6 months
Notice Period: 3 months
Responsible to: The Ace of Clubs Trustees Management Committee
Post Summary
The Ace of Clubs is a Day Centre for Homeless and Vulnerable people that has operated for 30 years in Clapham, south London. It is under the Trusteeship of the Redemptorists of the London Province; a Roman Catholic Religious Congregation of priests and brothers and it is staffed and managed by a staff of lay professionals. It is a Registered Charity.
The Director leads a core staff of dedicated professionals who with the assistance of volunteers; manage the day-to-day operation of the Ace of Clubs; ensuring the efficient delivery of its range of services to its clients.
The Ace of Clubs charity has grown over the past thirty years expanding its range of support services with the help of partners: Glassdoor (who provide housing and services advice), START Homeless Outreach Team who support people experiencing Homelessness & Rough Sleeping and the NHS who hold clinics at Ace of Clubs centre, both dental and medical with nurses visiting on a weekly basis.
The principal responsibilities of the Director: to provide overall leadership within the organisation, the management of the core staff, regular reviews of performance both for AoC, the core staff and partners; developing a strategic plan with regular reviews. S/he will exercise oversight of the AoC’s finances.
The Director will also work closely with the chair of the AoC Trustees Management Committee to whom s/he will report regularly.
The key to the sustaining of the Charity’s core services is Fundraising. The Director will lead on Fundraising: identifying and meeting with appropriate funders; preparing the bids as per the required specifications; drafting monitoring reports and ‘keeping funders warm!’
Key Objectives and Responsibilities
Line Management
· Overall leadership and management of the charity staff team, working directly with staff, volunteers and centre users.
· Line management of the Centre Manager on a regular basis; conducting appraisals and agreeing ‘targets’ going forward.
· Line management of the Ace Charity shop manager; weekly meetings; conducting appraisals and agreeing ‘targets’ going forward
· Manage all staff team development, including recruitment, appointment, training, performance management at the centre, during projects and in the shop.
Budgetary Management
· In close collaboration with the Treasurer to manage the day-to-day finances of the Charity. To develop and manage the charity’s future financial strategy of the charity, including setting the annual budget and forecasts, reporting on the financial performance of the charity in conjunction with working in collaboration with the Treasurer and regularly reporting to the board of Trustees.
Review, Monitoring and Evaluation
· To undertake regular reviews of the Charity’s policies, procedures, practices, and documentation, to update and develop, ensuring all H&S and Safeguarding protocols reflect current best practice.
Knowledge, Skills and Certification Required
· Established Managerial experience of managing projects for homeless and vulnerable people, showing a strong knowledge of the homeless sector, how it works, and what the issues are facing homeless people and the charity’s wishing to support them (London based experience preferable).
· Successful long-term experience working with, helping, and relating well to homeless and vulnerable people, understanding the issues they face whilst also at times needing to be able to draw boundaries for people, including, at times, having to exclude people from services for periods of time, as appropriate.
· Demonstrable experience in strategic planning showing an ability to maintain existing donor relationships whilst developing new sources of income and diversifying a funder base, including making bid applications for funding and managing and/or completing all relevant monitoring reporting.
· Up to date knowledge of current best practice and experience in the implementation of all matters of Health and Safety, and Safeguarding and so forth, which shows an ability to manage these things in a way that keeps projects up to date and progressing with such standards.
· Experience in management tasks such as recruitment, staff management and appraisal, team building, chairing meetings, writing and collecting reports, monitoring, drawing up meeting minutes, action plans, good prioritising of work, adaptability of approach and so forth.
Other Requirements
Enhanced DBS Check required.
The client requests no contact from agencies or media sales.
Job Purpose: To develop and manage, to a high standard, Age UK Bromley & Greenwich’s Information and Advice Service. To be responsible for the effective delivery of the I&A Service which will be delivered through a range of channels, including face to face, telephone, email, digital, and other means, across the Bromley and Greenwich boroughs.
Key Responsibilities:
Line management and supervision
- Provide line management and supervision to advisers and support staff.
- Supervising team advice sessions and casework
- Manage the practicalities of the advice session and ensure adequate staffing and resources.
- Undertake monthly supervision with individual team members and annual appraisal.
- Ensure referrals are actioned and clients are supported in a timely manner.
- Develop team competence in key advice areas. (Benefits, Housing, Social care)
- Provide technical support to advisers and identify areas of further development for individuals and the team.
Support learning and development
- Support the team to embrace continuous learning and development and provide timely feedback on cases reviewed.
- Make recommendations for staff training and development areas of need.
Staff recruitment and development
- Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
- Participate in recruitment and selection activities as delegated.
- Undertake new staff induction.
- Ensure the team receive appropriate support, supervision and appraisal and have opportunities for continuous learning and development.
Quality assurance and reporting
- Undertake Independent File Reviews ( IFR) and monitor the quality to meet quality standards and service level agreements
- Maintain and develop QAS/ AQS standards incl. renewal process.
- Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
- Keep technical knowledge up to date and provide technical support to advisers.
- Maintain a case load as demonstration of ongoing personal development and learning.
- Undertake advice work as required e.g. during staff absences.
- Provide statistical reports on outputs and outcomes as required by funders and management
- Review and implement outcome measures for the work of the I&A team, including an annual survey of clients.
Partnership working and development
- To manage networking/ liaison with other local key stakeholders and organisations and feed into wider local engagement and community development work.
- Develop effective partner relationships with referral agencies across both boroughs, and to refer/ signpost cases to external agencies as appropriate.
- Represent the organisation at outreach and community events as required, continuing to raise the organisational profile and develop wider awareness of our services.
- Work with colleagues to develop marketing materials, give talks and presentations, identify outreach opportunities .
- Identify opportunities to develop and grow the wider information and advice service
The client requests no contact from agencies or media sales.
Complex Needs Worker: Women Experiencing Homelessness
Our client, a leading homelessness charity based in London, are looking for a Complex Needs Worker to work in a complex needs service for women experiencing homelessness in south London. Due to a rise in female rough sleepers, and the need to safeguard the most vulnerable in society, a new female only rough sleeper service has been commissioned to provide support and ongoing casework to vulnerable women engaged at the service with the aim of rehousing clients into more independent accommodation. Clients will be referred to the service via homeless assessments services, street outreach teams and other referral pathways.
Candidates for this role will need:
- Experience of working with the homeless and ideally complex needs women and the challenges the specific client group face
- Experience of working in a homeless assessment capacity
- Resettlement experience and knowledge of housing options
- DBS certificate issued within the last 12 months or registered to the online update service
Candidate duties:
- Offering advice and guidance on housing and resettlement related issues to clients
- Overseeing the casework delivery for around 4 clients within a supported housing unit
- Conducting needs and risk assessments and putting in place well-being and risk management plans
- Presenting clients with resettlement options
- Assisting clients to obtain their welfare, housing and related rights
- Referring clients on to relevant specialist support agencies for their needs
- Multi-agency working on the clients behalf to deliver the best support package possible
If you are interested in this position, please apply as soon as possible or contact us immediately.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
A little bit about who we are:
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements
You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager
Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40
Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops
Closing date; 05-05-2024
REF-213 370
About this role
Better Cotton is now seeking a Social Impact Fundraiser who will help to drive revenue in support of the ongoing success and growth of Better Cotton globally. Better Cotton has set ambitious 2030 targets to improve the lives and livelihoods of cotton farmers. This role will be responsible for ensuring these ambitions are adequately resourced. You will work closely with relevant thematic leads and country teams for proposal design, coordination and reporting of funded projects. In addition to this, you will maintain and manage donor relationships. This post will report to the Programme Funding Manager with a matrix line to a Social Impact Manager. This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
Responsibilities
Development of Social Impact Programmes
Participate in the development of thematic programmes that fulfil farmers’ needs while aligning with Better Cotton’s 2030 strategic goals:
- In close collaboration with Global Impact team and country teams support a programmatic co-creation process, that is marketable and fundable.
- Manage a coalition building phase of social impact donors and allies. This includes outreach to relevant stakeholders identified, pitching to prospective donors, creating fundraising materials.
- The Coordinator will likely manage individual donor relations, while also coordinating Social Impact Coalition Committees.
Fundraising efforts
- Manage relationships with donors/investors to increase success rate of applications and ensure continuous funding.
- Conduct research into funding opportunities for sustainable agriculture and livelihoods.
- Organize outreach efforts with new donors/investors strategically, sharing relevant material and/or pitching to prospective donors identified.
- Share interesting grant opportunities internally and assess feasibility, identify the project idea/concept to be developed and liaise with relevant teams internally.
- Lead the proposal development process. Work closely with other teams (Finance Team, MEL Team, country teams etc.) to support specific proposal development coordination tasks, such as developing proposal workplans, building budgets or logframes, writing non-technical sections, consolidating and editing written inputs, compiling annexes, writing narratives, collating information and other tasks as needed.
Better Cotton representation
- Represent Better Cotton and the programmes, when needed to present to donors and coordinate social impact funding panels.
- Where required represent programmes nationally and internationally through participation in relevant workshops and symposia and in collaboration with partners where fundraising or the potential for fundraising is deemed significant.
- Contribute to the development of programmatic documents, multimedia and publications for use in promotion of the work of the programmes. Ensuring the documentation reflects and is relevant to donor priorities.
- Building internal and external relationships
- Collate key information through high level of engagement with internal stakeholders
- Foster relationships with prospects, donors and other external stakeholders, by applying high levels of professionalism, using diplomacy with influencing and persuasion.
- Build relationships with bilateral agencies, trusts and foundations from a variety of countries, cultures, languages and charitable interests.
Management
- Line management of a Fundraising and Partnerships officer.
Profile
The selected candidate will have the following skills, knowledge, and experience:
Skills, Knowledge and Experience
Essential
- A good understanding of the current donor landscape & fundraising environment, ideally in social impact.
- Experience in project design, with a facilitative approach to bring to meet both farmer needs and donor expectations.
- Effective fundraising management and planning skills
- Excellent writing skills that have resulted in successful proposals
- Ability to communicate clearly and simply
- Good active contacts within the donor community
- IT literacy, to include: Word; PowerPoint; Excel; Outlook; MS Teams
- Numerical literacy with the ability to analyse budgets
- Strong interpersonal skills, you enjoy networking
- Well-developed personal strategies for time management
- Ambition, positivity, determination and resilience
Desirable
- Knowledge of the agricultural sector
- Professional fundraising qualification or relevant qualifications in business management
- Professional qualifications in marketing and sales.
- Knowledge of Salesforce
- Fluency in English required. Other languages relevant to Better Cotton’s work considered an asset: French, Portuguese, Turkish, Mandarin, Hindi, Urdu.
What we offer
- Competitive salary
- Hybrid working – One to two days/week in the offices in central London
- The opportunity to work from anywhere in the world for up to one month per year
- Flexible working, with core hours from 10 am to 4 pm local time
- Continuous learning and development
- Pension scheme
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas
- Enhanced parental benefits
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based in the London office. Better Cotton offers flexible working, with core hours being 10am – 4pm and the option to work from home one day per week. Travel will be required.
About Better Cotton
Better Cotton is the world’s largest cotton sustainability programme. Our 200+ colleagues of 37+ nationalities are united by a shared passion and commitment to achieving the Better Cotton mission: to help cotton communities survive and thrive, while protecting and restoring the environment. Through our network of field-level partners a quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Applications
Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton via this form.
Application deadline: 10.05.2024
We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted.
The client requests no contact from agencies or media sales.
To lead our thriving mental health programmes and help transform London’s mental health landscape.
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support. As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.
Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.
We believe this is one of the premier roles in the London mental health and employment sector.
Your role will be to:
· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.
· Drive strong performance in meeting commissioner-led targets and exceeding expectations.
· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.
· Build partnerships with health providers, employers and commissioners to broaden reach and impact.
· Promote our impact externally to drive recognition and maintain our outstanding reputation.
· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.
· Monitor budgets and identify efficiencies.
· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.
THE OFFER
In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.
Responsible to: Chief Executive
Salary: £55,000 - £65,000 (depending on experience)
Location: Aldgate and outreach London
Full-time, 39 hours
KEY RESPONSIBILITIES
· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.
· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.
· Line management of currently 4 Service Leads.
· Champion a person-centered, outcomes-focused culture of excellence and innovation.
· Ensure services meet quality assurance standards including high IPS fidelity.
· Monitor and evaluate team/individual performance, taking action to address issues.
· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.
· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.
· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.
· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.
· Achieve results within agreed budgets and identify efficiencies.
· Prepare and distribute reports as required.
· Promote Twining’s employment services and successes through effective internal and external communications.
· Recruit, train, develop and performance manage high caliber staff.
· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.
· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.
· Perform other duties as required.
PERSON SPECIFICATION
Essential (E), Desirable (D)
Knowledge and Experience
· Knowledge of employment services and mental health systems. (E)
· Proven experience managing complex mental health and/or employment programmes. (E)
· 7+ years’ experience leading and managing services in the mental health or employment sector (E)
· Recruitment, training, development experience. (E)
· Track record in successful people management and supervision (E)
· Experience of ensuring effective safeguarding in operations (E)
Skills and Abilities
· Strong project management and planning skills (E)
· Identifies and manages risks appropriately (E)
· Embraces technology to improve effectiveness (E)
· Responds positively to changing priorities (E)
· Budget management and financial skills (E)
· Inspires, motivates, and guides team towards excellence (E)
· Skilled coach and developer of others (E)
· Facilitates productive teamwork and collaboration (E)
· Confident public speaker and presenter (E)
· Strong report writing and marketing skills (E)
· Persuasive influencer and negotiator (E)
· Analyses data, identifies insights and trends (E)
· Demonstrates initiative and resourcefulness (E)
· Sets high standards and meets deadlines (E)
Qualifications
· Relevant degree/professional qualification (D)
· Member of appropriate professional body (D)
· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)
Attributes
· Passionate commitment to Twining’s mission, vision, values (E)
· Dedication to promoting mental health and meaningful employment (E)
· Champions equality, diversity and inclusion (E)
TO APPLY
If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!
Please email us with:
· an up-to-date and tailored copy of your CV.
· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience. We will not accept generic cover letters.
The deadline for applications is: 5pm Monday 27th May 2024
For an informal discussion about the role, please see full job description.
This job description is subject to change depending on the needs of the service.
The client requests no contact from agencies or media sales.
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join our dynamic team as a Money Advice Caseworker on our Debt Free London project. The successful applicant will be providing money advice as part of our London wide project.
You will be contributing to the health & well-being of the community and helping people from reaching crisis point. In return, as part of our team, you will benefit from learning and development opportunities.
If you are a team player, willing to learn, committed to quality and want a job which makes a difference in people’s lives then this could be the job for you.
Closing Date: 5pm on Tuesday 7th May 2024
Interview Date: Friday 10th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.
The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.
Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.
If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.
Closing date: Monday 6th May 2024 at Midnight
Interview date: Wednesday 8 th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Do you believe in the power of learning and evidence to improve outcomes for some of the world’s most vulnerable young children and caregivers?
If the answer to this question is yes, this is the role for you!
The Moving Minds Alliance (MMA) is an advocacy impact network focused on Early Childhood Development in Emergencies (ECDiE). It comprises a (growing) network of 38 organizations working together to increase the quantity and quality of funding, policy prioritization, and leadership needed to effectively support young children and caregivers affected by crisis and displacement. MMA’s goal is for all children and caregivers to have access to the power and resources necessary to meet their self-determined needs in an environment of dignity, equity and care, especially in situations of national and international displacement.
MMA does not provide funding for implementation of early childhood programs. As a network, its activities are led by members collaborating in working groups responsible for operationalizing specific areas of work, with support from the Core Team and some external consultants. Operational costs and activities are financed by a sub-group of philanthropic foundations, which are part of the overall MMA membership, through a combination of annual member fees and additional donations and grants. A Steering Committee provides overall strategic direction. MMA is hosted by the International Rescue Committee (IRC-UK).
Our Vision: Rebuilding resilience of the youngest refugees
Forced displacement worldwide is at a record high. Young children and caregivers are disproportionately represented among those fleeing from emergencies and crisis-affected contexts. More than 43 million children have been displaced by conflict. One in four children around the world lives in contexts affected by conflict or disaster. Most children born in displacement will go on to spend their entire childhoods away from home.
Children’s experiences during their formative early years shape the architecture of the brain. This creates the foundation for future development, learning and physical and mental health. Prolonged exposure to violence and toxic stress can have life-long negative effects on children’s development. It can lead to higher levels of depression, anxiety, and in some cases post-traumatic stress disorder. Evidence indicates that quality ECDiE services that support parents, caregivers, and families to provide nurturing care during crisis can mitigate the negative effects of trauma and stress on young children and promote resilience and well-being for a lifetime.
Whilst the international community has made significant efforts to ensure children have access to basic healthcare and nutrition, more must be done to ensure that caregivers and young children can access quality ECDiE services. These services are severely lacking in crisis situations across the globe, as well as in communities hosting refugees and asylum-seekers.
The Purpose of the Role
The Knowledge Management and Learning Lead is a critical new appointment. The post-holder will support MMA’s ambition to become the thought leader and ‘go-to’ agency for the latest global, regional and local thinking, evidence and advocacy content on ECDiE. They will strengthen MMA’s capacity for disseminating learning and evidence for impactful advocacy, promoting uptake of evidence that emerges from research, linking researchers with policy makers and practitioners who can use it, including the development of learning products and policy statements.
The post-holder will understand that high quality research, information and learning exchange is the lifeblood of an effective network. They will support MMA to systematically strengthen learning and knowledge exchange. They will ensure that the views and perspectives of affected children, caregivers and communities are centred. They will support the Research Forum on Young Children in Emergencies, which generates research that can be used to influence policymakers and practitioners to provide more effective support to enable young, displaced children and their families to thrive.
Responsibilities:
1. Develop and implement MMA’s MERLA framework and Strategy with the support of technical experts from across the MMA network:
a. Define MMA’s learning agenda and gather data and evidence on its core research questions.
b. Collect, curate and aggregate learning across MMA member initiatives and generate evidence on the outcomes / impact of MMA activities.
c. Harvest, distil and (internally and externally) disseminate evidence and learning on ECDiE from its members.
d. Create platforms and processes to support and enhance internal learning, knowledge sharing, and alignment across the MMA membership and Working Groups.
e. Develop mechanisms to support the MMA’s ongoing performance improvement. This includes ensuring that appropriate digital platforms are in place for data collection and working with the MMA Director to make sure that our learning approach is supported through effective use of data.
f. Work with the Communications Manager to curate, build and share our digital library of resources, information and knowledge across the Alliance membership.
g. Identify, engage and support local partners to harvest emergent evidence from community-based innovations in ECDiE. Present this evidence in case studies and other learning products which can be used to increase the effectiveness of advocacy.
h. Increase outreach to and collaboration with regional and global organizations working on issues related to young children in emergencies through participation in events and meetings.
2. Oversee the annual production of key learning products. This will include reports which summarise the extent to which national humanitarian and climate response plans identify and prioritise young children and caregivers.
3. Provide day to day co-ordination and support to the Moving Minds Alliance Research Forum. This will include:
a. Organizing and producing webinars, to shed light on ongoing research efforts taking place worldwide, specifically focused on young children and families in emergency contexts.
b. Creating monthly research roundups to compile the most recent, relevant, and impactful research findings in ECDiE.
c. Promoting the “Meet the Fellows” series on the MMA’s social media platforms (LinkedIn & Twitter), in collaboration with the Communications Manager.
d. Expanding participation by members and Research Fellows at conferences and events.
As part of a small team, the post-holder will also share the MMA team’s collective responsibility to deliver an effective and impactful secretariat function.
Key Working Relationships
The Knowledge Management & Learning Lead will work independently, reporting to the MMA Director. They will be a senior member of the core team and will be expected to support day-to-day activities. The post-holder will work collaboratively with MMA member representatives. They will work alongside MMA working groups and committees, such as the Steering and Strategy Committees
They will work closely with the Arab Resource Collective (ARC – the host organization of ANECD) in Lebanon and BRAC IED in Bangladesh, two of MMA’s key members which will be actively involved in the management of The Research Forum.
The role will involve coordinating with monitoring and evaluation and/or programmatic staff from the different organisations across the membership and with our partners.
They will identify, engage, and work with local partners directly involved in implementing ECDiE in diverse contexts and settings.
They will collaborate with IRC team members where required. From time to time, they may oversee consultants.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Experience.
You will bring a track record of:
· Curating and disseminating research and learning to influence policymakers and practitioners.
· Using research and learning to strengthen network members’ engagement and enhance collective impact.
· Developing and implementing relevant and proportionate monitoring, evaluation, research, learning and accountability frameworks.
· Using innovative and creative approaches (jncluding participatory, qualitative research methodologies and data collection tools) to support local ‘non-research specialist’ partners to generate research and learning across a variety of diverse, typically low resource settings.
· Developing strategies to strengthen advocacy to diverse national, regional and global decision makers using research and learning generated by local partners.
· Practical application of research ethics and safeguarding.
· Working in a network with proven ability to build effective relationships and matrix-manage across geographically dispersed teams and organisations.
· Recruiting and managing technical experts, ensuring their products are useful and incorporated into ongoing work.
Values & attributes
Passionate about and committed to:
● Using research, evidence and learning to contribute to sustainable change for children in crisis.
● Commitment to the decolonization of knowledge and learning
● Principles of equity, transparency and inclusion.
● Ensuring systems, approaches and relationships are free from any form of racism, bias, discrimination, or exclusion.
Is excited to:
● Bring a creative, entrepreneurial, and dynamic approach
● Work independently with light touch supervision.
· Use knowledge and learning to strengthen the quality of network collaboration, convening and relationships.
· Able to work in a dynamic, dispersed and adaptive team, comfortable with complex challenges.
MMA’s Core Team and pooled fund is held by the International Rescue Committee. As such, staff are employed on IRC contracts.
Candidates must have the right to work in the UK. The deadline is for 17th of April 2024. The salary for this role is £55,000 per annum.
IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues across Merton
Salary (pro rata for part time):
From £26,500 per annum, dependent on experience, for accredited Advisers
£25,642.50 per annum for Trainee Advisers
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 9th May 2024
Are you an experienced accredited Adviser or Caseworker, or have you worked with an advice support organisation with experience of supporting clients with advice assessments and/or general queries?
Do you want to support individuals and families impacted by the cost of living crisis?
Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?
If so please read on:
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Owing to charity expansion, we are looking for experienced, accredited Advisers and trainee Advisers to provide comprehensive advice and support to clients. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.
Main duties and responsibilities
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Provide comprehensive advice in all generalist subject areas including welfare benefits, debt and income maximisation, in line with Citizens Advice requirements.
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Commit to train for generalist adviser accreditation (if trainee) and ongoing training/development (all roles) as requested by the charity
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Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
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Provide a clear plan of action and follow-up on actions relating to cases as appropriate
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Identify and escalate serious problems, including safeguarding, appropriately
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Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
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Support clients in CAML offices and outreach venues
Monitoring Quality and Case Recording
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Ensure all client engagement and support is comprehensively and accurately recorded
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Review your work, and monitor quality standards, as per the Citizens Advice quality framework
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Ensure data protections regulations are adhered and office procedures followed
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Work with your line manager and senior managers to develop and improve services, and your own standards.
Other Duties and Responsibilities
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With wider charity team and other organisations, ensure clients are supported with related advice issues
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Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
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Assist and contribute to the charity’s communications, research and campaigns work
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Maintain positive working relations with our stakeholders
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your line manager, senior manager and Chief Executive
Professional Development
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All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
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Generalist Adviser certificate (Citizens Advice or equivalent) including debt module – Essential for accredited roles
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Experience of providing information/assessments to clients - Essential for trainee roles
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Experience of using client management databases (we use Casebook) – Essential
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Fantastic communication skills - Essential
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Ability to prioritise work, meet deadlines and manage caseload – Essential
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IT competency and experience – Essential
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Ability and willingness to work as a team – Essential
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Understanding of and commitment to the aims, principles and values of Citizens Advice service – Essential
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our websitefor full description and find out how to apply (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Thursday 9th May 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.