Outreach Support Volunteer Roles in Hammersmith, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to provide advice and make a meaningful difference in the lives of those facing some of the most challenging times? After successfully completing the initial training our volunteers provide free, independent advice on a range of issues including debt, benefits, housing and other social welfare concerns, to those in the Barnet community.
Find out more in the description below or on our website.
Commitment: 2 days per week
Typical duties:
- Assist clients on reception.
- Speak to clients on our helpline.
- Support clients in person (we are opening lots more outreach locations across Barnet).
- Undertake administrative tasks supporting the advice team.
Purpose of the role:
- To help provide an effective and efficient advice service to members of the public.
- To help influence government and other organisations by informing them of the effect of their actions on the lives of clients.
Qualities Required:
- Being open, approachable and non-judgmental.
- Ability to communicate effectively in writing and in person.
- A good level of literacy and numeracy skills.
- A good level of IT literacy.
- A commitment to the aims and principles of the Citizens Advice service.
- Ability to regularly commit to volunteering (commitment level depending on the role).
- Ability to commit to and work with the aims, principles and policies of the Citizens Advice service.
We ask everyone to undertake some initial brief training and then you can start volunteering with us. There are opportunities to progress and you will have regular reviews with the training manager. You will need to complete an application form which we will send you after this application.
The client requests no contact from agencies or media sales.
The Irish Chaplaincy is a leading social action charity, rooted in faith, providing high quality services and support to excluded, vulnerable and isolated Irish people in England and Wales. As we reach out, we hope we're contributing to a fairer, more just society, one person at a time. The Irish Chaplaincy is the oldest Irish Catholic welfare charity in Britain and our aim remains to galvanise the whole Irish community to work together to improve the lives of those most vulnerable of Irish emigrants and ensure that no member of our community is forgotten.
There are three main strands to the work we do:
Prisoners: A prison visiting, information and advocacy service for Irish prisoners in Britain and their families.
Travellers: Research, advocacy and education to improve the situation of Travellers within the criminal justice system.
Seniors: Pastoral outreach and befriending to alleviate the social exclusion and loneliness of older Irish people, and to offer a knowledgeable, compassionate and comforting presence for end-of-life issues and funeral arrangements.
To help us navigate the next stage of our charity's development, we are seeking to recruit two new trustees. We welcome applications from those with experience in our sector and beyond. In particular it would be beneficial if applicants have particular expertise in fundraising or with strong connections in the Irish community in the UK.
Please send your CV and covering letter to our Chair of Trustees by Friday 31st May 2024.
Please send your CV and covering letter for attention of Chair of Trustees, Clare Coffey by Friday 31st May 2024.
The Irish Chaplaincy is a leading social action charity, rooted in faith, providing high quality services and support to excluded Irish emigrants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
Today the charity is governed by a Board of Trustees and run by Betknowmore UK senior management. This is where you come in – we are currently recruiting new members for our Board of Trustees.
About you
We are seeking committed individuals who share our vision, mission and values to join our board. You do not need to have prior knowledge of gambling harms as training will be provided throughout the induction period. Previous experience as a trustee, although desirable, is not essential.
We are specifically looking for the skills in the following areas.
·Community Engagement/networking/influencing
·Legal
·Commissioning
·Research
·Finance
For more information about the duties of a trustee and the person specification please see the Role Description Pack below. We would love to hear from you if you have time, skills and experience to share.
How to apply
To apply, please email your CV and a cover letter outlining why you would like to become a trustee and how your skills and knowledge would be an asset to the charity. (details in jobpack)
Overview: As a Volunteer Senior Fundraiser for our women's menstrual health charity in Malawi, dedicated to ending period poverty, you will play a vital role in supporting our mission to improve access to menstrual health products, education, and support for women and girls in Malawi. By leading fundraising efforts, you will directly contribute to expanding our programs, reaching more individuals, and making a meaningful impact on menstrual health equity in Malawi.
Responsibilities:
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Fundraising Strategy Development: Collaborate with the executive team to develop a comprehensive fundraising strategy tailored to the context and needs of Malawi. Identify and prioritise fundraising opportunities, campaigns, and initiatives to achieve fundraising goals.
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Donor Cultivation and Engagement: Build and maintain relationships with individual donors, local businesses, philanthropic organisations, and other potential supporters in the UK and Malawi. Develop personalized cultivation strategies to engage donors, communicate impact, and solicit contributions.
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Grant Research and Proposal Writing: Conduct research to identify grant opportunities from local and international foundations, NGOs, and government agencies. Prepare high-quality grant proposals and applications, adhering to funder guidelines and deadlines.
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Community Outreach and Awareness: Raise awareness about menstrual health issues and our organisation's work by supporting local women in community outreach activities, including workshops, presentations, and networking events in order to amplify our message and reach underserved populations.
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Online Fundraising Campaigns: Plan and execute online fundraising campaigns using digital platforms and social media channels. Develop compelling campaign content, appeals, and engagement strategies to attract donors and mobilise support from a wider audience.
Qualifications:
- Passion for women's health, menstrual equity, and social impact in Malawi.
- Previous experience in fundraising, development, or related fields preferred.
- Strong communication skills in English
- Knowledge of the local philanthropic landscape, fundraising regulations, and cultural sensitivities in Malawi.
- Ability to work independently, manage time effectively, and meet fundraising targets within a flexible schedule.
- Proficiency in Microsoft Office Suite, fundraising software, and online platforms.
- Commitment to equity, diversity, and inclusion principles in fundraising practices.
Benefits:
- Opportunity to make a tangible difference in improving menstrual health outcomes for women and girls in Malawi.
- Professional development and networking opportunities in the field of fundraising and international development.
- Flexible schedule and remote work arrangement, allowing you to contribute your skills and expertise from anywhere.
Join us in advancing menstrual health equity in Malawi and empowering women and girls to thrive. Apply now to become a Volunteer Senior Fundraiser and be part of our dedicated team driving positive change in the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer with Rahab and be part of transforming women’s lives
Do you have a desire to help vulnerable women grow into a life in which they feel safe, free, whole and capable?
At Rahab we work towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed, supporting those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive environment as they explore ways to self-determine their onward journey.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab volunteer, you will gain valuable and unique insight into not only our work but also some of the wider factors that contribute to the exploitation and abuse of women in and across London. But most importantly you will play a part in the transformation we work towards in the lives of individual women. Find out more about us and our work on our website
Your contribution
We are looking for Volunteers for a range of activities including befriending, pastoral care, outreach, teaching ESL, casework, admin and counselling. It’s an exciting time to join our team as we are implementing steps to expand our work to support more women.
We need volunteers who are willing to help, with a caring approach and sensitivity to the challenges involved in this work. All volunteers will receive training. Volunteer Counsellors must be qualified to a minimum of Level 5 Diploma or Degree level and be a member of the ACC, BACP or UKCP, and will receive supervision.
Please note that commencement of volunteer activities is dependent on placement and necessary onboarding for specific roles.
Time committment will vary for each placement, dependent on requirements, but generally this would be between 5 to 10 hours per month.
How to apply
We are also happy to have an informal chat if you are interested and would like to know more about the range of our activities and how best you can be involved as a volunteer. Please be in touch with us and we can answer your questions or arrange to speak.
The client requests no contact from agencies or media sales.
RJ4All was originally set up by volunteers, and it would not exist without their involvement and continued support. Therefore, RJ4All recognises their significant contribution. If you are looking for a rewarding role where you will be making a big difference, then join us here at RJ4ALL
Who are we?
We are a user-led international institute with a vision of a world that embraces the restorative justice values of power-sharing, fairness, equality, dignity and respect and where power abuse is rooted out. We pursue our vision by using the power of dialogue, education, sports, and art through the ethos of restorative justice.
The Role.
This is a hybrid and flexible postion at RJ4ALL, Rotherhithe Community Centre, Monday- Friday 930am-530pm. Passion and initiative are highly valued to expand our physical community library and e-library. Our e -library is free to use and the public can access it using a computer at our centre for research and studying.
Role description
- catalogue books
- update our e-library
- outreach more books or articles to expand our physical and e-library
What will you be gaining?
- Make a difference
- Be part of a community
- Learn new skills
- Assist with staff at the centre
- Meet new people and make connections
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for IT or learning new technology? Know your uploads from your downloads or consider yourself a ‘techie’? Then we are looking for you! But whatever your background, the most important skill you have will be enthusiasm – about being online, technology, willingness to learn and communicate that knowledge to the people Age UK Devon support.
A Digital champion volunteer, helps older people learn IT skills in a safe and supportive way.
You will help provide support and guidance, to build their digital skills and confidence, enabling them to live a more digitally inclusive and independent life.
The role involves providing personalised support to an older person through one-to-one sessions in their home, or through group coaching in a community setting.
And in return you will gain new skills, be part of your local community, make new friends, and be proud to support Age UK Devon enable older people to get the most out of life!
Age UK Devon will repay any agreed travel expenses
More information about this volunteering role on our website. For an informal chat about this role please call us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a volunteer Personal Assistant to the CEO and Founder of Been There. This role is ideal for an individual with experience as a P.A./E.A. looking to work within the charity sector alongside a small and passionate team.
Responsibilities typically include:
- Email management - Acting as a first point of contact for enquiries
- Diary management
- Database management
- Liasing with other team members
- Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
- 5-8 hours a week. Ideally 1-2 hours a day but we are flexible
Essential skills for this role are:
- Organisation skills - prioritize tasks, manage time, and keep track of deadlines
- Communication skills - should be able to communicate effectively in writing.
- Attention to detail
- Problem-solving skills
- Strong team player
- Ability to work independently and ask for clarification when needed
- Confident in use of computer software including Microsoft Office 365
Desirable skills for this role:
- 2+ years experience as a P.A./E.A.
- Experience in use of CRM systems
If you are interested in joining our team but this role isn't quite right for you, please check out our other volunteer roles.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Empower Change as a Legal Advisor with Mast Cell Action: Championing Medical Support in the UK
Are you a dedicated legal professional looking to utilise your expertise for a cause that truly matters? Join the dynamic team at Mast Cell Action, a UK-based charity committed to supporting people with Mast Cell Activation Syndrome. Your legal skills can play a vital role in advancing our mission and providing much-needed assistance to those in need.
Position: Legal Advisor (Volunteer)
As a Legal Advisor at Mast Cell Action, you will be a crucial contributor to ensuring our operations align with UK laws and regulations. By providing expert legal guidance, you will enable us to navigate legal complexities and make informed decisions that drive our mission forward. In this role, you will:
Responsibilities:
Offer legal counsel on matters related to UK regulations, compliance, and policies.
Review and draft contracts, agreements, and legal documents to facilitate our initiatives.
Provide advice on matters of governance, organisational structure, and risk management.
Collaborate with internal teams to ensure legal compliance in fundraising, advocacy endeavors, and community outreach.
Represent Mast Cell Action in legal negotiations, disputes, and external communications.
Qualifications:
Qualified solicitor or barrister with current registration in the UK.
Experience in healthcare law, nonprofit law, or related field is advantageous.
Strong familiarity with UK healthcare regulations, privacy laws, and compliance standards.
Benefits:
A unique opportunity to leverage your legal skills for a meaningful cause.
Collaboration with a passionate and dedicated team.
Remote work and flexible arrangements.
Satisfaction in contributing to improved support for individuals in the UK.
Application Process:
If you are eager to apply your legal expertise to drive positive change, we invite you to submit your CV and cover letter. Please highlight your relevant experience and your alignment with our charity's mission.
Mast Cell Action is dedicated to building an inclusive and diverse workforce. We welcome applications from candidates of all backgrounds and experiences. Together, we can make a significant impact on the lives of individuals affected by mast cell disorders.
Join us in championing medical support and empowerment for all. Apply today to be part of a transformative journey.
Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
We know that wellbeing is hugely important for our service users therefore, we are looking for volunteers who can deliver ad-hoc sessions in wellbeing such as yoga, pilates, meditation, facials, arts & crafts etc. This would suit someone who wants to gain volunteer experience in this sector but is unable to commit to something on a more regular basis.
Tasks will include:
•Delivering wellbeing activities for service user participation.
•Helping service users to engage within a group setting.
•To offer a safe and comfortable experience for all service users, showing awareness of service users’ varying physical and mental well-being needs.
You must have relevant qualifications and experience in activities that you will be delivering, such as yoga, facials etc.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems.
Volunteers need to:
•Be at least 18 years old
•Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010
•Be able to get to the venue which is based in Hillingdon.
•Be computer literate and have a good standard of spoken and written English
•Be willing to have an enhanced DBS check
•Have knowledge and understanding of human trafficking issues or willingness to learn
•Have knowledge and understanding of mental health conditions or willingness to learn
•Have an understanding of the importance of professional boundaries in the role
•Have the ability to maintain confidentiality
For full details and how to apply please visit our website and complete an application form.
Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
We are looking for a Prospect Research Volunteer who can aid with researching grant making trusts and foundations to help the wider Fundraising team in their efforts to generate funding for the charity. Tasks will include:
•Identifying suitable grant giving trusts and foundations against a set of criteria
•Reviewing details of registered trusts and foundations in the UK, identifying and working towards funding deadlines
•Extracting and capturing key information to inform application strategies
•Providing support for the preparation of funding proposals
This role will provide an opportunity to gain essential experience and skills in key aspects of fundraising for a charity who supports and empowers survivors of modern slavery and trafficking. The role is focused on prospect research of grant making organisations.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
Volunteers need to:
•Be at least 18 years old
•Have strong research skills with an ability to present information clearly and concisely
•Have your own laptop and use of the internet
•Have the ability to work independently
•Have excellent IT and Microsoft Office skills, knowledge of Word and Excel are essential
•Have the ability to maintain confidentiality
•Have an interest in the Anti-Slavery, Anti-Trafficking and charity sector
•Having fundraising experience is an advantage but not essential
•Be able to regularly commit on a flexible basic
For full details and how to apply please visit our website and complete an application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
William Morris Society Trustee Recruitment (Treasurer-designate and LBHF resident)
The William Morris Society is recruiting for two new members to join our board of trustees – to contribute to the strategic direction and good governance of the charity as we head towards our milestone 70th anniversary.
Founded in 1955, the Society works to improve and diffuse knowledge of the life, work and influence of William Morris. This is achieved through an impressive programme of activity – including publication of a journal and a members’ magazine, delivery of in-house and high-profile guest speaker events, school and outreach opportunities and, not least of all, rolling exhibitions at our museum on the Thames in West London.
In 2024 the Society welcomed Tristram Hunt, Director of the V&A, as our new President and appointed for the first time a CEO to run the charity. New board members will join the Society at a time of rejuvenation and growth, although we remain a small organisation (with turnover <£150k) with the usual challenges facing the heritage and arts sectors.
The members of the Society comprise a fellowship of those interested in the very many diverse aspects of Morris’ life and artistic output – ranging from his famous wallpaper and tapestry designs, through his stained-glass and literary works, to his perhaps less-well known political activism. With something for everyone, we are a diverse membership – from across the UK and further afield.
We combine our broad and international appeal with a strong local presence in Hammersmith based on the contribution of Morris to the arts & crafts movement and grassroots politics during his time living at Kelmscott House – the Coach House of which is today run by the Society as a museum. We work with organisations across the London Borough of Hammersmith & Fulham, including the Council from whom we receive an annual grant. To consolidate and further build our local connections we are recruiting for a resident of the community to join our board of trustees.
With our current Treasurer stepping down next year, we are also now recruiting for his successor. As Treasurer-designate, the successful candidate will have opportunity to work with and learn from the team, particularly with our finance officer, before stepping up to the role at our AGM in May 2025. For context, recent annual accounts can be viewed on the Charity Commission website.
We are keen to hear from all those with an interest in Morris and in supporting the work of the charity and who are either a) resident in the London Borough of Hammersmith & Fulham or b) have financial experience to support the Society as our next Treasurer. The board meets quarterly with subcommittee meetings in between – including the Finance & General Purposes Committee, of which the Treasurer is ex officio a member.
Application is by CV and brief covering letter to the Society’s CEO, Claudia Suckling. To schedule an informal discussion about either role with the Vice-Chair, Tara-Jane Sutcliffe, please get in touch.
Early applications are encouraged. Please note that these are voluntary (unpaid), charity trustee roles.
Closing date: Sunday 2nd June.
To improve and diffuse knowledge of the life, work and influence of William Morris.
The client requests no contact from agencies or media sales.
PIP works mainly in the Kensington & Chelsea and Westminster communities to support adults with learning disabilities and autism. Our focus is on teaching and learning life skills so those we work with self-identify as PiP students. Ranging in age from 18 to 92, our average student is around 34 years old.
PiP students have a range of learning disabilities including Down's Syndrome, Fragile X, Autism Spectrum Conditions (ASC), dual diagnosis with mental health problems and/or physical health conditions such as Diabetes and Epilepsy.
What’s in it for you?
You will be joining a friendly board with a variety of skills and you will gain immense satisfaction from a role in which you will steward our mission to combat social inequalities and their effect on people with learning disabilities. Your involvement will mean we can ensure that every PiP student has a voice and can make their own choices about their own lives.
Role & Person Specification
As Chair your primary responsibilities will include:
- Chair meetings of the PIP Board of Trustees, providing leadership and support to the CEO including meeting regularly to discuss current issues
- Lead the board in the performance of their roles and scrutiny of PiP’s work
- Enable trustees to fully engage with their role, board sessions, and the organisation’s work
- Hold the CEO to account for the performance and financial sustainability of the charity and give appropriate support and challenge
- Oversee the strategic direction, financial management & performance of the organisation
- Provide leadership for the organisation
- Support in the income generation, communications, and community engagement of the organisation
- Lead on the appointment of trustees and CEO as required and ensure that posts receive appropriate induction, advice, training and information
- Ensure that PIP complies with its governing document, charity law, company law and any other relevant legislation or regulations
PiP is looking for an individual with the following skills and experience:
- Strong leadership skills, with the ability to think strategically and creatively
- Good communication skills with the ability to inform and engage a wide range of audiences
- An understanding of leadership, management and governance and the respective roles of the Chair, the Board and the Chief Executive
- The ability to understand and scrutinise the financial management of the organisatio
- An understanding of the importance of PiP’s work and our person-centred approach to addressing inequalities for adults with learning disabilities
- A willingness to commit time and effort to the development of PIP
- The ability to engage comfortably at all levels
- A commitment to PiP’s values
How to apply
Eastside People is supporting PIP (Pursuing Independent Paths) in the recruitment for this role.
Please submit your CV and a cover letter, which should indicate why you are interested in applying for the Chair role and joining PIP, how you meet the role requirements, as outlined in the Candidate Information Pack and how your skills and experience would add value to the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.
The closing date for applications is 9.00 am on Wednesday 5 June and interviews with the recruitment panel at PIP will take place week commencing 10 June.
The successful candidate will be asked to attend the Board meeting on 8 July at 5.00 pm – 7:00 pm to meet the trustees.
The client requests no contact from agencies or media sales.
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Merton and Lambeth. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the issues challenging our clients and communities, as well as promoting the improvement of policies and practices that affect people’s lives both locally and nationally.
We were one of the first Citizens Advice services to open our doors in 1939. More than 80 years on, our support and services are as important as ever. We support people to resolve their advice problems and change their lives for the better. We do this on a free, confidential and impartial basis.
The Admin Volunteer role will support the Advice team in our Merton offices by
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Processing client paperwork
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Contacting clients to schedule and confirm appointments
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Contacting clients to check any outcomes
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Typing up client letters, ensuring full accuracy
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Printing and scanning client documents
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Updating service spreadsheets and database
Aim of this role:
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Gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team
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Increase your employability
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Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
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Volunteer with a range of different people, independently and in a team
Locations
Merton offices (Mitcham and Morden), as well as outreach locations across Merton
What do you need to have?
You do not need specific qualifications or skills but you will need to:
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Be friendly and approachable
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Respect views, values and cultures that are different to your own
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Have good IT skills
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Be willing to learn about and follow Citizens Advice Merton and Lambeth aims, principles and policies, including confidentiality and data protection
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Be willing to undertake training in your role
How much time do you need to give?
We can be flexible about the time spent and how often you volunteer.
Training and Support
You will receive comprehensive training for this role and learning will continue through various methods of training. We will also reimburse all reasonable travel costs.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
How to apply
If you are interested in the role and joining us, we would be delighted to hear from you. Please see the link to our website for the full role descrition and how to apply by 6pm, Monday 6th May.
We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.