Paid volunteers volunteer roles in london

Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!

Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.

What you will be doing

• Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
• Meet with the walking group weekly
• Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
• Keep a record of attendees, provide feedback, and report any concerns to the staff team
• Ability to provide a supportive, and inclusive atmosphere that encourages participation

The skills you need

• Inspire and motivate people to attend the walking group
• Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
• Willing and able to go on a weekly walk lasting approximately 60-90 minutes
• Good communication skills
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.

You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.

About the Role

As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.

This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.

Key Responsibilities

• Oversee and coordinate progress across multiple volunteer teams and projects.
• Plan and manage project timelines, deliverables, and follow-ups.
• Support team leads in maintaining engagement, motivation, and productivity.
• Track progress, analyse outcomes, and provide regular updates to leadership.
• Identify and address challenges to ensure efficient project execution.
• Foster collaboration and effective communication between volunteers and management.

Skills & Qualifications

• Strong organisational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proven experience managing projects or teams (remote experience is a plus).
• Comfortable using digital tools and project management platforms.
• Proactive, detail-oriented, and able to work independently.
• Genuine interest in youth development and social impact.

What You’ll Gain

• Hands-on experience in leadership and project management.
• The opportunity to collaborate with a global, values-driven community.
• Mentorship and guidance from the management team.
• A meaningful role contributing to youth empowerment and skills development.
• A professional reference and recognition for your contribution.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!

Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.

What you will be doing

• Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
• Meet with the walking group weekly
• Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
• Keep a record of attendees, provide feedback, and report any concerns to the staff team
• Ability to provide a supportive, and inclusive atmosphere that encourages participation

The skills you need

• Inspire and motivate people to attend the walking group
• Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
• Willing and able to go on a weekly walk lasting approximately 60-90 minutes
• Good communication skills
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

The ‘be you’ project aims to provide a safe and inclusive space in every Hestia refuge to support women to gain confidence, socialise, develop and most importantly enjoy themselves!

Each refuge will have a weekly or bi-weekly meeting, where all the women will be invited to join. There will be tea, coffee, juice, cake and fun activities such as knitting, colouring, jewellery making and much more.

What you will be doing

• facilitating an agreed time table of weekly activities for the women in the refuge to include set up, explaining any instructions, assisting women to complete the activities, keeping track of activity materials and keeping a note of needed replacements for staff to re-order
• Visit a refuge or refuges on a regular basis (once a week or once every other week).
• Purchase and bring refreshments and snacks (you will be given the money to do this)
• Facilitate each group – this will include chatting with the women about that week’s topic and what support the ‘be you’ project can offer them.
• Engaging with the women to find out how the activities are going and keeping staff up to date on feedback and on any suggestions for new activities or improvements
• Keep records and feedback important information to your supervisor.

The skills you need

• Compassionate, caring and patient nature
• Ability to maintain confidentiality
• Knowledge on useful life skills
• Good communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Do you speak Farsi and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.

You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.

Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals
• To engage in conversation in Farsi

The skills you need

• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance
• Able to communicate confidently in Farsi and english

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are looking for a male mentor volunteer to provide guidance, support, and inspiration to young boys in our Brent Domestic Abuse Service. You will act as a positive role model by offering a listening ear for challenges, helping build social connections, and developing life skills like self-esteem, respecting others, and decision-making. This role requires empathy, reliability, and a commitment to a positive, non-judgmental approach. If you would like to make a difference, get in touch!

Hestia provides holistic, one-to-one support in our refuges and the community. Our refuge services are for women and children, offering a safe place to stay and vital emotional and practical support.

Outside of our refuges, most of our support services are accessible by anyone who has experienced domestic abuse, including men.

In the last year, 3,855 women and children were supported by Hestia to recover from domestic abuse.

Anyone can experience domestic abuse, at any point in their life, regardless of their background, age, gender, ethnicity or sexual orientation. However, it is a gendered crime, with women being three times more likely to be victims.

We help people understand what domestic abuse is and develop the knowledge, skills and tools they need to protect themselves, stay safe and leave a relationship, if and when they’re ready to do so.

What you will be doing

• Build a trusting relationship with a young boy by being a supportive, compassionate, and empathetic friend and role model
• Help the young person identify and work toward personal and academic goals
• Provide guidance and support on challenges the young boy faces, helping them consider various options and make positive life choices
• Support the young person in developing positive life skills and problem-solving abilities
• Assist in making social connections within the local community or through other positive activities and groups

The skills you need

• Ability to listen effectively and non-judgmentally
• A genuine desire to support young people and an ability to understand their needs and concerns
• Willingness to serve as a positive example and share experiences, if appropriate
• A commitment to working with the young person over a sustained period to foster growth and positive change

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Senior Fundraising Manager 

Purpose:
To design, lead, and oversee a powerful multi-channel fundraising strategy that supports the CIC’s mission, volunteer expansion, and community-impact programs.

Key Tasks:

• Develop and execute a high-level fundraising strategy across individual giving, corporate partnerships, grants, community fundraising, and online campaigns

• Build the infrastructure for our upcoming Volunteer Fundraising Ambassador Programme, including training pathways, scripts, tools, and reporting systems

• Lead the development of both in-person and digital fundraising models, ensuring they are ethical, transparent, and scalable

• Manage relationships with high-value donors, trust funders, partners, and community stakeholders

• Analyse fundraising data, forecast income, and build systems for tracking donor engagement

• Work closely with leadership to ensure fundraising aligns with the CIC’s decentralised, community-first mission

• Provide mentorship and guidance to the Digital Campaign Fundraising Manager and junior fundraising volunteers

Ideal For:

An experienced fundraising professional who cares deeply about community empowerment, grassroots impact, and building sustainable systems that uplift vulnerable groups across the UK and globally.

Why Join Us

• Shape the entire fundraising arm of a growing, innovative, creative UK social enterprise

• Build systems from scratch and see your work directly empower young people, vulnerable adults, and community-led initiatives

• Work with an ambitious leadership team dedicated to decentralised, people-powered structures

• Gain strategic experience in developing ambassador programmes, hybrid fundraising models, and multi-channel campaigns

• Access recorded training, references, and opportunities to transition into senior paid roles as the CIC scales

• Be a foundational leader in building a national—and later international—fundraising network

• Have the oppotunity to be out of the box thinking creativity.

• Be the 1st in line to move the role into paid position once sustained donor growth is achieved.

What You’ll Learn

• How to design in-person and online fundraising systems for a CIC

• Donor psychology, community engagement techniques, and long-term supporter retention

• Multi-channel campaign planning: face-to-face, digital, events, and community-led

• How to train and oversee a large volunteer fundraising workforce

• Ethical fundraising and safeguarding for vulnerable communities

• Strategic planning and organisational development within a decentralised structure

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

We support a lovely gentleman living in Wokingham who would like a volunteer to visit him for a relaxed check in. He enjoys watching the telly, looking at pictures, eating chocolate (of course!) and perhaps colouring or painting from time to time. He is deaf and non-verbal, so a calm, friendly and kind approach is key. If you’re someone who values quiet connection and meaningful moments, we’d love to hear from you.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit: • Checking in on their well-being and speak to support staff to get an update on how the person is doing • You might be able to bring a treat that the person enjoys, like chocolates or fruit. • Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Trustee of Sandhurst Day Centre Association, with a focus on strategic oversight of facilities & building management 

Do you want to support and improve the running of our services for older people, with an oversight of our building?

You could be a trustee for Sandhurst Day Centre Association, our charity that provides activities and social time for local older people, in our bespoke Centre.

Developed in the 1970s and first Registered in 1983, the charity is an unincorporated Association, with work in progress to become a Charitable Incorporated Organisation.

In 2024, the Centre turned over ~£300k, an increase from previous years, with a small surplus made. The Centre Manager, employees and volunteers are responsible for day-to-day running, while trustees offer strategic oversight of operations, planning for the future.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience in services for older people, and we’d expect all trustees to have empathy with our cause and our beneficiaries. 

We are looking for a new trustee to add additional professional input to the running of the building and its facilities. The role will aid the Centre Manager by offering analyses of Health & Safety, building management and the physical environment. You will bring relevant knowledge, skills and experience in these and associated areas.

You don’t necessarily need prior experience of charity trusteeship, as full induction to our organisation will be provided, plus specialist support as a new trustee including access to external training.

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees, volunteers and employees is expected.   

We ask for about five hours per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

How to apply  

A detailed Role Description and Skills Specification is attached to this advert, with more further information and application to Brian Wilson, SDCA trustee, via Apply Now, below.

Your CV (or similar) and Cover Letter will be read by our existing trustees, and an interview offered as soon as mutually convenient.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

We have a huge breadth of volunteer roles at Cats Protection, including caring for cats, fundraising, in our shops and many more! We also need volunteers to help us be more efficient, effective and to ensure we comply with charity law and governance.  

The purpose of the Audit & Risk Committee is to assist the Board of Trustees in fulfilling its obligations in respect of financial and governance reporting, internal control and risk. Our Audit & Risk Committee volunteers contribute to a well-run organisation, and their time and expertise help our Committee work in the best, most effective way possible.

The Board of Trustees delegates authority to the Committee to oversee the Cats Protection financial reporting process. This ensures the balance, transparency and integrity of published financial information to:

• ensure that there is a framework for accountability
• examine systems and methods of control, with particular emphasis on risk management and the effective use of risk-based outsourced internal audit receive reports from external auditors and consider rotation of audit partners
• ensure that Cats Protection is complying with statutory and regulatory requirements and good practice
• ensure implementation of recommendations from internal and external auditors
• ensure ongoing objectivity and independence

Your role will also include:

• attending Committee meetings
• reading papers
• preparing for meetings
• raising appropriate challenge or concerns undertaking any actions required in the agreed timescales
• supporting the Chair of the Audit & Risk Committee
• keeping informed about the activities of the charity and wider issues affecting the charity and the Audit & Risk Committee in particular

If you have strategic vision and an appreciation that there is much more to helping cats than meets the eye, then this is the role for you.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

• a commitment to Cats Protection and empathy with our vision, mission and values
• a willingness to devote the necessary time and effort
• strategic vision
• sound independent judgement
• relevant financial, assurance or risk management experience
• willingness to be part of a team
• the ability to express views clearly
• willingness to respectfully challenge and bring the best out in others
• an understanding of the role, duties and responsibilities of the Audit & Risk Committee

Time expectation

Our Audit & Risk Committee meets three times a year (twice in person in London and once virtually) and our volunteers normally spend a total of three years in this role.

You may be just the volunteer we’ve been looking for!

More information on the role is available through a candidate pack for applicants. 

To apply, please submit a cover letter of no more than 500 words and a CV. Please include your motivation for applying for the role and details of any relevant experience - whether paid or voluntary. 

The deadline for applications is Friday 19 December at 23:59.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you