Partnership jobs

Policy and External Affairs Manager
Location: Any CHAS site - hybrid with base in Edinburgh, Stepps (Glasgow), Robin House in Balloch or Rachel House in Kinross
Salary Band: £45,900 - £51,000 per annum, pro rata
Contract Type: Permanent, Full Time, 35 hours per week
Closing Date: 23/06/2025 23:59

Are you a strategic communicator with a passion for policy and public affairs? Do you want to make a real difference in the lives of children and families across Scotland?

Children’s Hospices Across Scotland (CHAS) is seeking a dynamic and experienced Policy and External Affairs Manager to lead our national profile, strengthen our reputation, and drive forward our mission as leaders in children’s palliative care.

Purpose: You will play a pivotal role in strengthening CHAS’ national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. You will be responsible for managing all external affairs, with a focus on strategic communications aligned with CHAS’ mission and objectives. You will also oversee crisis communications, ensuring the organisation responds effectively and maintains public trust in challenging situations.

About You

To be successful in this role, you will have skill and experience in all of the following areas:

• Policy development and influencing at devolved and national government level.
• Public affairs and stakeholder management
• Managing strategic partnerships
• Corporate communications
• Line management
• Crisis Communications management

You’ll also hold a driving licence and have access to transport.

It would be great in addition to the skills and experience above if you demonstrated your experience in the following areas:

• Expert advice to senior colleagues
• Horizon scanning
• Media relations
• Project management

About CHAS

At CHAS, we support families during the toughest of times offering unwavering care to children and families in the face of death. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying. We know decisions from government, local councils and NHS boards have significant impact on the families we support and our policy and external affairs delivery is focused on ensuring CHAS offers its voice and influence where it is needed most.   

The Policy and External Affairs Manager is a key role in the Marketing and Communications team and reports into the Head of Marketing and Communications. This team manages marketing, fundraising communications, external affairs, policy development, public affairs and internal communications. CHAS Marketing and communications team sits within the Income Generation and Engagement directorate led by the director of Income Generation and Engagement. 

This pivotal role will support CHAS to strengthen our national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. Working across the charity this role is responsible for managing policy, public affairs, external affairs and managing communications with internal and external stakeholders including support for crisis management.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow.  CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you
• Development Opportunities: exposure to professional development.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Click apply and you will be taken to our website where you can answer a couple of questions and upload your CV or complete our full application form.

Further information about the role and benefits of working for CHAS can be found in the attached documents.

Interview date July 1st 2025

This role will require travel across our sites in Scotland, not all of which are accessible by public transport therefore a full driving licence and access to a car, or an equivalent means of travel, would be required. 

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG).

We’re delighted to be partnering with one of the UKs best established and well-known charity brands to recruit a strategic and driven Philanthropy Lead.

This is a fantastic opportunity to take ownership of a high-value portfolio, working with a broad range of major donors, trusts and foundations, senior volunteers, and influential stakeholders. You’ll play a vital role in delivering significant income through thoughtful, tailored engagement and stewardship strategies that inspire transformational, multi-year giving.

The role will focus on growing and diversifying their network of major supporters—delivering six- and seven-figure gifts through proactive relationship management, strategic donor engagement, and collaborative internal working. You’ll work closely with senior leaders, Trustees, and external partners to enhance the philanthropic impact and build long-term partnerships that align donor ambitions with the organisation’s goals.

Key Responsibilities

• Manage a portfolio of high-value donors and prospects, including HNWIs, trusts and foundations, and senior figures such as Ambassadors, Trustees, and the President
• Identify and cultivate new supporters through targeted prospecting, research, events, and networks
• Develop and deliver an engaging stewardship and cultivation programme to foster lasting relationships and secure long-term, transformational gifts
• Collaborate with internal colleagues to shape compelling, tailored cases for support that reflect donor motivations and strategic priorities
• Build strong cross-organisational relationships to ensure cohesive, donor-centred experiences
• Champion a data-informed approach to donor management using CRM and internal systems to track pipeline activity and support reporting
• Represent the philanthropy function across the organisation, championing best practice and ensuring high-value fundraising is embedded and supported
• Ensure compliance with fundraising legislation and maintain the highest standards of ethical fundraising

Key Skills and Experience

Essential

• Significant experience managing major donor and/or trust relationships at six- and seven-figure levels
• Strong track record of securing high-value gifts and meeting or exceeding income targets
• Expertise in developing compelling, high-quality fundraising proposals tailored to donor needs
• Excellent interpersonal and influencing skills, with confidence engaging senior stakeholders
• A strategic, creative thinker with an entrepreneurial mindset and solution-focused approach
• Strong written and verbal communication skills, with a sharp eye for detail
• Highly organised, adaptable, and able to manage competing priorities in a fast-paced environment
• Confident using CRM systems to manage pipelines, analyse data, and support donor stewardship

Desirable

• Experience working with senior volunteers or philanthropic advisers to increase income and influence
• Collaborative, team-oriented approach with the ability to align across departments
• Financially literate and able to interpret complex impact or income data to inform donor discussions

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

In this role, you will be working on a 1:1 basis with our Autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: Ambitious College (CONEL Campus), N15 4FY

Contract Type: Full time, Permanent (Hours: 9am - 4.30pm)

Salary: £25,088 to £26,502 (based on experience)

About the School:

Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London (CONEL), and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £26,502 and an increase every September
• Free healthy breakfast available everyday
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

Start date: September 2025

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Barnsley, with regular travel across South Yorkshire

Ref: EAL-251

Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets?

If so, join St Giles as an Employment Advisor, where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment.  You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities.

We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders.  Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role.

What we are looking for

• Experience providing a person-led support service that responds to individual’s employment and wider needs and aspirations
• Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types
• Minimum Level 3 Advice and Guidance qualification or equivalent
• Ability to holistically support those who face multiple and complex barriers to employment
• In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
• Experience of monitoring, evidencing and reporting on work with  clients
• Exceptional interpersonal, negotiation and communication skills, written and verbal

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website.

Closing date: Rolling basis until role is filled  Interview date: Rolling Basis    

We're looking for a kind, compassionate, and resilient Night Support Worker to join our Young People service in Maidenhead.

£28,173.60 per annum, working 43 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern for this role includes 4 days on, 4 days off with 12 hour shifts.

For a full job description, please visit our website.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Age UK is recruiting! We have an exciting opportunity to join our fantastic team in Kentish Town, North West London. as an Assistant Shop Manager.

With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our committed team of Shop Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 35 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Role Overview:
The Talent Set is excited to be working with an amazing charity committed to driving positive global impact through high-level research and strategic action. We are looking for a talented Development Associate to join a passionate and high-performing Development team, playing a vital role in securing philanthropic and institutional funding to support the organisation’s mission.

This is a fantastic opportunity for a driven individual looking to grow their career in fundraising, research, and donor engagement within an internationally respected organisation. The Development Associate will support cross-functional fundraising efforts, working closely with senior stakeholders to deliver compelling funding proposals, conduct strategic prospect research, and contribute to donor reporting. This role will report to the Head of Foundation Engagement and collaborate across both the Foundation and Philanthropy teams to support the charity’s development goals.

Key Responsibilities:

• Lead on drafting and coordinating donor reports, collaborating with internal departments such as Communications, Programmes, and Finance.
• Assist in creating tailored proposals and concept notes for funding opportunities.
• Support the development of wider donor communications, including newsletters, appeal letters, impact updates, and stakeholder engagement content.
• Maintain accurate and up-to-date information on project activities for use in donor communications.
• Conduct in-depth research on prospective donors and funders, using tools such as philanthropy databases, financial filings, and media reports.
• Develop profiles and briefing materials for engagement with high-net-worth individuals and foundations.
• Support due diligence processes to ensure alignment with the organisation’s values and mission.
• Contribute to network mapping and relationship-tracking projects to identify key influencers and potential partnerships.
• Provide support with internal reporting, strategy development, briefing documents and other materials as required.

Person Specification:

• Strong written communication skills, with the ability to craft persuasive, concise, and engaging fundraising content.
• Proven experience in research, preferably within fundraising, philanthropy, or the not-for-profit sector.
• Excellent organisational skills, with the ability to manage multiple deadlines and work collaboratively with cross-functional teams.
• An analytical mindset with strong attention to detail.
• Experience using research tools such as iWave, 990s, or similar donor intelligence platforms is desirable.
• A proactive, solutions-focused approach with a genuine interest in international affairs and social impact.

What’s on Offer:

• Ability to work flexibly, with a minimum of 2 days per week in the Central London office.
• A full-time permanent role at a fantastic organisation that is making a genuine difference.
• A competitive salary of £35,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidate within 72 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

PR and Policy Assistant

Join a Great Place to Work certified employer!

We are seeking a PR & Policy Assistant to join the team!

Position: PR and Policy Assistant

Location: Bradley, Huddersfield/Hybrid

Hours: 37 hours per week

Salary: £26 - 28k per annum

Contract: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role

The Policy and Communications work is critical to ensuring that the organisation are at the forefront of the debate on early years education and childcare. You will help secure high quality media coverage and support our political influencing work. Working with the PR Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting policy research.

Key responsibilities include:

• Support the PR Manager to deliver the media relations strategy to ensure effective communication of key messages to target audiences via the national, trade, and social media
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact
• Monitor the media and respond promptly to new developments, compiling and circulating information about media impact
• Ownership of the day-to-day operation of  media and policy contacts, particularly with compiling and maintaining a library of contact details
• Undertake research to explore policy issues as agreed with the senior management team
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Publish press releases and comments on the website and circulate to relevant members and stakeholders
• Assist with internal and external speaking engagements
• Write and produce material for member magazine Nursery News as well as other member communications and publications
• Contribute towards the delivery of  social media presence
• Contribute to developing the research programme, including compiling and publicising surveys, analysing results and writing reports

About You

We are looking for someone with outstanding communication skills – both written and verbal, with the ability to present information clearly and write engaging material.

You will be enthusiastic and creative and able to digest information and to understand and interpret complex issues for a variety of audiences.

We are looking for someone with:

• Good numeracy skills, with the ability to understand and analyse data
• The ability to build relationships at all levels internally and externally
• Good organisation and time management with the ability to work under pressure
• Good understanding of media and public relations techniques
• Knowledge of the UK political system
• Experience of writing for diverse audiences (eg. essays, newsletters, social media content, briefing papers, press releases)
• Data analysis knowledge – drawing results, trends and conclusions from qualitative or quantitative data sources

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Policy, Communications, PR, Public Relations, Policy Officer, Communications Officer, PR Officer, Public Relations Officer, Policy Assistant, Communications Assistant, PR Assistant, Public Relations Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Communication and Resources Specialist in our Baby Friendly Initiative team.

In this role you will support the reach and impact of the programme across the UK. You will oversee production of all written materials and manage our digital presence and resources, including maintaining the website, elearning system and managing regular email newsletter mailings.

Collaborating with colleagues, you will ensure resources and training materials are accurate, up to date and appropriate for our health professional audience. Strong writing and communication skills are essential, as you will liaise with various stakeholders internally and externally.

You should have proven project management skills and the ability to meet tight deadlines.

Closing date: 9am, 3 July 2025.

Interview date:   w/c 14 July 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Please note we may amend this statement according to the diversity within your team - please discuss this with your resourcing manager if you think this applies to you.  

Project Coordinator
Location: Remote
Contract: 6-Month Fixed-Term Contract
Salary: £30,000 - £35,000 per annum, dependent on experience and location (London weighting may apply)
Hours: Full-time, 35 hours per week

Charity People is proud to be partnering with IPPF (International Planned Parenthood Federation) to recruit a Project Coordinator to join their global EmpowHER team. This is a rare opportunity to contribute to a powerful international initiative supporting the sexual and reproductive health and rights (SRHR) of women, girls and marginalised communities across the globe.

About IPPF & EmpowHER

IPPF is a global healthcare provider and advocate of sexual and reproductive health and rights for all. The organisation works in over 140 countries, empowering individuals to make informed choices about their bodies and futures.

EmpowHER is a six-year global initiative funded by Global Affairs Canada, with a bold ambition to expand access to person-centred abortion care, high-quality Comprehensive Sexuality Education (CSE), and inclusive advocacy across multiple regions, especially in Sub-Saharan Africa and Latin America. This programme directly supports IPPF's Strategy 2028, placing equity and choice at its core.

About the Role

This is an exciting opportunity to play a pivotal role in the day-to-day coordination and delivery of a high-impact, donor-funded programme. Reporting to the Senior Programme Manager, you will support implementation across several countries, liaise with Member Associations (MAs), manage CSE sub-grants, and coordinate international workshops and meetings. You'll bring energy, structure and proactive communication to a collaborative and values-led team.

Key Responsibilities

• Assist with coordination of programme activity and reporting against annual work plans
• Lead sub-grant coordination, including funding agreements, delivery tracking and expenditure monitoring
• Manage logistics for global workshops, in-country meetings and webinars, including international travel, visa arrangements, accommodation, and expense tracking
• Act as the point of contact for Member Associations and external consultants
• Oversee minute-taking, recordkeeping, and document management via SharePoint
• Monitor budgets and payments in collaboration with the Finance team
• Support compliance with donor financial and reporting requirements

About You

You'll be a well-organised project coordinator with a strong sense of purpose and excellent communication skills. Ideally, you'll bring:

• Experience in international development or global health
• Strong coordination and administration skills in a grant-funded setting
• Understanding of budget tracking and financial reporting ability (Excel proficiency essential)
• A confident, proactive approach to remote working
• Excellent written and spoken English; other languages such as French, Spanish, Arabic or Portuguese are highly desirable
• Flexibility and willingness to travel internationally up to 3 times a year (approximately once every 4 months, all expenses paid)

Tech & Remote Working

• Fully remote role, ideally with access to a major international airport
• Candidates should be comfortable working with Excel and Microsoft 365 (Teams, SharePoint, Word)
• Personal laptop use is encouraged, though IT support and equipment can be provided if necessary

How to Apply

Tatiana Ostara at Charity People is supporting this recruitment on behalf of IPPF.
Please send your CV and a short cover letter (400-500 words) highlighting your motivation and experience relevant to the role.

Applications will be reviewed on a rolling basis, with interviews expected from w/c 7^th July.

Closing date: Tuesday 25th June, 9am (early applications encouraged)

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.