Partnership manager jobs in bermondsey, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Active Minds Manager
Responsible for: Volunteer Peer Buddies. No staff responsibilities
Hours: 36 hours per week, worked Mon-Fri
Monday, Wednesday, and Friday, 9am – 5pm
At least two evening shifts Tuesday and Thursday 11:30am-7:30pm
Location: Orchard House, 15A Purley Road, South Croydon, CR2 6EZ, although required to work at other sites as requested by the Manager. Travel to different sites across Croydon throughout the week.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking and a Counselling Service.
Mind in Croydon’s Active Minds Project is a support service which promotes improving both physical and mental health through connecting with others and being active, This empowers individuals to regain lost skills and obtain new skills and the confidence necessary for independent life in the community, through joining activities such as yoga, badminton, gardening etc.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job decription
Department: Fundraising
Salary: £35,190
Hours: 35
Contract Type: Permanent
About the Role
They’re looking for someone who is dynamic, enjoys working with people, and is a confident communicator. As Senior Corporate Partnerships Officer, you will support their existing corporate partners who are making a difference right now. You will also take a leading role in building new relationships and inspiring more companies to help fund their growth. You may be side-stepping from another charity fundraising role or coming from a different sector with exciting transferable skills, such as project management or target-driven sales – ready to hit the ground running.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide us with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
If you have any reasonable adjustments you would like them to consider for this recruitment process (either for the application or interview) please advise them on your application form.
Please note that whilst they're happy to discuss the role and the recruitment process, due to the anonymised nature of the application, any conversatios with the Hiring Manager cannot be linked to your application or used to support it in any way.
The deadline for applications to be received is Sunday 13 July @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff.
Interviews will be held virtually using a video calling app (Microsoft Teams or Zoom). If access to technology/internet is difficult for you, please contact them so they can assist in making suitable arrangements.
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
Young people’s panel: Monday 21 July
Staff panel: Tuesday 22 July
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates.
They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-222424
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Full Time
Hours: Full-Time, 35 hours per week - occasional evening / weekend work required*
Department: Programme Delivery
Reports to: Programme Leader
Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools
Salary: £32,000 per annum
* In support of mentor training and other programme activities
(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)
Benefits
- Hybrid working
- 2 Me days
- 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years
- Birthday bonus day off
- Option to swap bank holidays for other religious holidays
- £100 training budget to support your personal development
- TOIL (time off in lieu) for any weekend/evening work
- Working with a values led, supportive and fun team
Our Values and Behaviours
At TKN our mission and values still follow our founder’s original vision:
· Vision – Every child gets to live the life they choose.
· Values – Fun, connection, diversity, curiosity and integrity.
· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.
As a team we also agreed the following behaviours will guide the way we work:
Respect Empowerment Collaboration Co-Confidence Exploration
Role Purpose
To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.
This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives.
Core Responsibilities
1. Mentor Management & Support
- Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals.
- Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework.
- Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes
- Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance.
- Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys.
- Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups.
- Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring.
2. Programme Delivery & Development
- Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually
- Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly.
- Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
- Collaborate with Programme Leaders to identify improvements and co-create new approaches or resources.
- Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development.
- Plan and arrange group 2-3 mentoring sessions annually with other programme managers
3. Volunteer, Referral & Community Engagement
- Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery.
- Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained.
- Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template
- Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme.
4. Safeguarding
- Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times.
- Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors.
- Review and assess weekly delivery session reports from mentors, updating Salesforce as required.
- Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance.
- Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed
Skills Required for this Role
- Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners.
- Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins.
- Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy.
- Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application.
- Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks.
- Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation.
- Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children
We will hold first round calls and then a formal interview for those who are successful. We will be interviewing on a rolling basis so early applications are encouraged
Our Commitment to Safeguarding and Equity
Safeguarding Committment
Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity Commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trusts and Grants Fundraising - Tasks and Responsibilities
- Research and identify new trust and foundation prospects.
- Draft and submit high-quality funding applications and reports.
- Maintain a calendar of deadlines and stewardship activities.
- Record and track pledges, donations, and grant income.
- Ensure that all reporting is completed in a timely and professional manner.
- Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.
Fundraising Administration
- Maintain accurate records in Salesforce and ensure data integrity.
- Reconcile income records with the finance team.
- Process donations and Gift Aid claims.
- Support income tracking and reporting.
Supporter Care
- Ensure timely and appropriate donor thanking.
- Respond to supporter queries via email and phone when needed.
- Assist with donor communications and stewardship planning.
- Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
- Working to consolidate and grow our group of recurring donors.
- Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
- Help manage the stewardship calendar for major donors throughout the year.
Events Support
- Help coordinate logistics and communications for fundraising events.
- Track income and pledges from events like the Annual Lunch.
- Support with ticketing, invoicing, and donor follow-up.
Collaboration and Compliance
- Work closely with colleagues across fundraising, finance, comms, and operations.
- Ensure compliance with GDPR and data protection regulations.
- Contribute to a positive, collaborative team culture.
The client requests no contact from agencies or media sales.
Counselling Service Administrator
Age UK Camden is recruiting an Administration Officer to join the Counselling Team.
Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services. Our counselling services operate in partnership with the NHS Camden Talking Therapies for Anxiety and Depression iCope, and we offer time-limited counselling (on average 8-12 sessions) for clients with low to medium levels of depression, anxiety, and psychological issues.
The successful candidate will:
-
Assist with the Counselling Services’ administrative needs and conduct tasks as required by the Counselling Service Manager and the Clinical Lead Councillor
-
Ensure in conjunction with the Manager, the effective implementation of administrative systems for supporting the service including the maintenance of the Client Filing system and the databases, including Charitylog and IAPTus database.
-
Make contacts with clients by telephone, email, letter and in person regarding their enquiries, referrals, progress and cancellation.
-
Help arrange workshops and therapy groups as requested.
-
(See Job description and person specification for full duties)
Salary: SCP 12-15 £29,071.14 to £30,672.75 pa FTE (£17,442.68 to £18,403.65 pa for a 21 hour week)
Hours: 21 hours per week Contract Type: Permanent
Closing date: Monday 21st July 2025 - 5pm
Interview dates: Thursday 31st July 2025 – in person
To Apply please complete the application form, equal opps form and criminal declaration
As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Youth Forum Co-ordinator
NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust, collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.
Person Specification
Essential Skills & Experience
- Experience in community engagement, partnership working or voluntary sector co-ordination
- Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
- Understanding of the challenges of working with local authorities and how to engage effectively
- Strong advocacy and communication skills, with the ability to amplify under-represented voices
- Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
- Experience in facilitating collaboration, resource sharing and collective decision-making
Desirable Skills & Experience
- Knowledge of the needs and challenges faced by under-served communities and young people
- Familiarity with funding and investment processes for community-led initiatives
- Previous experience in a co-ordinating role within the voluntary, community or public sector.
Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.
The client requests no contact from agencies or media sales.
We are looking for a candidate with strong experience of both digital and grassroots campaigning, to manage our Campaigns By You campaigning. Reporting to the Head of Campaigns By You, you will create and manage campaigns, and use the platform to drive change in the UK, making our country fairer, more respectful and more sustainable.
The Campaigns By You platform is the part of 38 Degrees where the general public and partner organisations can use our free software to run campaigns on anything from saving their local community spaces to major national issues. This role is also central to helping 38 Degrees build a broad and representative movement of supporters, who regularly take action to create impact on the big issues of the day.
This job is for you if you’re passionate about making the country fairer, more respectful, and more sustainable – and if you have the skills and drive to run popular, timely, creative, impactful, people-powered campaigns to make it happen. We’re looking for a digital campaigns expert who is quick to react to the news of the day, who’s happy to pick up the phone and find the perfect case study, who’s able to manage partner relationships well and who’s able to translate complex issues into easily understandable language.
There are no formal education requirements for this role. As long as you can show us that you have the skills we don’t mind where you got them from! To be successful in your application you must meet the requirements of this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
Your background and experience
We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country – campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.
The Campaigns By You platform is central to our mission to give people power in order to make the country fair, respectful and sustainable.
You understand how to translate complex issues into everyday understandable language and you’re experienced in running digital and offline campaigns that create change in local, national, political and corporate issue areas.
You’ll have loads of experience in digital-first campaigning, especially knowing how to use a large email list to spark activism, but also will love using a range of digital tools and platforms to give people the power to influence decision-makers.
You’ll be able to demonstrate experience of effective partnership and project management, thrive working in a fast paced reactive environment, sound judgement and good decision making, and be able to build productive, collaborative relationships at all levels that help you succeed in the CBY team, wider Impactful Campaigns Department and across the organisation as a part of the Senior Management team.
Click here for the full job description
About us
38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New Year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; (note we are currently piloting a 4 day working week for 6 months, working Monday-Thursday); Flexibility to work 90 days overseas per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
- Paying for childcare whilst you’re at 38 Degrees interviews or tasks
- Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
- Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
- If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
1. Tell us about a successful campaign that you played a leading role in. What was your role? What made the project successful in your view?
2. What do you think the biggest challenges and opportunities for 38 Degrees’ campaigning are over the next year? How do you think we could use the CBY platform to overcome the challenges and maximise opportunities?
3. Describe the most difficult challenge you’ve faced when leading a team (for example on a project or campaign). What was it, and how did you resolve it?
JOB TITLE:
Games Services Manager
REPORTS TO:
Head of Sport (HoS)
RESPONSIBLE FOR:
Games Services Officer
SALARY BAND:
Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT:
Permanent
HOURS OF WORK:
Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION:
A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.
JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4. Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments
Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.
KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
- Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
- Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
- Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
- Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
- Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
- Management of team data and the development of ParalympicsGB Base, including budget management.
- Management of team qualification including performance and qualification tracking and reporting.
- Management of selecting the team including support to all Paralympic sports with selection policies and processes.
- Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
- Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
- Management of the Qualification and Selection Panel.
Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
- Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
- Support the ParalympicsGB team Games recruitment project
- Lead the planning group for Team Development Programmes, including event and budget management
- Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
- Support delivery of the Team Leader Journey including workshops and induction programmes.
Miscellaneous:
- To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
- To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
- To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
- To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
- To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
Charity People are thrilled to be partnering with the a well renowned institute for the prevention of blindness in their search for a Head of Fundraising and Partnerships - a pivotal role that will lead the development and delivery of a crucial fundraising programme, with a strong focus on Trusts and Foundations and collaborative funding opportunities.
"Over 1 billion people, live with vision loss that could have been avoided or treated.
Public health challenges at this scale, require collective action by governments, private sector, civil society and the public.
We hold the collective power and influence to work with leaders, funders and governments around the world to ensure eye health gets the political, health and development priority it needs. Eye health is not an optional extra. It is vital to ensuring people reach their full potential at school, at work and beyond.
We have significantly increased our income, reach and impact over the last 5 years - and we have big plans to continue to accelerate action to end avoidable sight loss by 2030. As our new Head of Fundraising and Partnerships your experience, expertise and relationship building approach will be key to us achieving our income goals."
Nick Parker Director of Development and Operations at the charity
This is a unique opportunity to join a mission-driven organisation that brings together a powerful network of over 250 member organisations working to end avoidable sight loss worldwide. As the Head of Fundraising and Partnerships, you'll play a key role in supporting the institution's global advocacy, campaigns, and knowledge workstreams by building strategic partnerships to secure new philanthropic income streams.
The Role
- Permanent, full-time
- Salary: £65,000 - £75,000 per annum
- Location: UK (with London HQ)
- Flexible working
- Generous holiday entitlement and benefits package (30 days annual leave)
- Opportunity to travel overseas for key international events
- Interviews scheduled for 24th and 25th July
This is an exciting opportunity to shape and lead a global philanthropic campaign. You'll work closely with the institution's member organisations to identify and deliver joint funding opportunities, while cultivating high-value relationships with institutional funders and high net worth individuals. Your work will directly support the institution's strategic priorities and help drive meaningful change in global eye health.
Key Responsibilities:
- Lead the strategy and delivery of new philanthropic income streams to support our core work.
- Develop and launch a new global fundraising campaign, to reach new donors and supporters.
- Undertake the research needed to identify potential donors, networks and synergies to our work and that of our members.
- Develop strong and impactful cases of support and funding applications.
- Build effective partnerships with the institution's member organisations to unlock joint funding opportunities.
- Cultivate and steward high-value relationships with institutional funders and high net worth individuals.
Top 3 priorities for the first 6 months
- Develop and launch a new global fundraising campaign.
- Build effective partnerships with member organisations to unlock new joint funding opportunities to support our regional and global activities.
- Review and update our cases for support, prospect identification and cultivation approaches.
About You
We're looking for a visionary and experienced fundraiser who can:
- Demonstrate a strong track record of securing major gifts from Trusts, Foundations or other sources.
- Build and maintain trusted strategic relationships with internal and external stakeholders.
- Communicate with clarity and impact, both in writing and in person.
- Navigate complex organisational relationships and manage multiple priorities with professionalism.
What's on Offer
- The opportunity to lead a new global philanthropic campaign.
- A flexible, inclusive, and collaborative global working culture.
- Access to networks and resources that support your personal and professional wellbeing.
If this role inspires you to make your next career move, please get in touch with Kevin at Charity People to find out more about how to apply.
Closing date: Monday 21st July
Interview Date: 24th/25th July
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are looking for a collaborative individual with strong management skills to build relationships and deliver activities in partnership with our local communities.
The Community Engagement manager will be responsible for in building relationships with new, and existing community partners to expand our reach and increase our delivery of inclusive and engaging experiences through co-production with our local communities.
The Community Engagement Manager is also responsible for supporting the development of, and working with, our two community advisory groups – our community Youth Forum of Young Curators and our Community Cultural Champions who help to shape and co-curate our programming including exhibitions and events.
You will be someone with experience of managing community engagement activities or programmes in a museum, heritage, charity or similar organisation. You will be confident in leading on evaluating the impact of our community programming for GPM’s audiences and committed to continuously improving our offer. You will have a strong commitment to equality and diversity, with experience of developing audiences through implementing accessible and inclusive practice. You will feel comfortable working with colleagues from a range of professional backgrounds and varying levels of seniority, and similarly with the diverse cluster of communities that together are responsible for West London’s vibrant culture.
You will share our passion for co-creation and be skilled in building relationships between organisations and the communities they serve.
Please see our website for full details and how to apply. It is anticipated that interviews will take place 6th – 8th August at Gunnersbury Museum.
Hybrid and flexible working is available based on the operational needs of the Museum Service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about the wellbeing of people and the planet?
Can you engage people through effective communications and events?
If so, we’d love to hear to hear from you.
We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.
We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.
They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.
Note
- We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
- We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
- All appointments to the Network of Wellbeing are subject to a six-month probation period.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently.
About Global Health Partnerships GHP
GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.
We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.
At the heart of our work is the vision of a world where everyone has access to healthcare.
You can learn more about our work on our website.
The team and role overview
The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices.
The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness.
Three things to be excited about
-
You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally.
-
You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates.
-
This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth.
Main responsibilities
Human Resources
-
Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice.
-
Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines.
-
Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration.
-
Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions.
-
Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system.
-
Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence).
-
Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices.
-
Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates).
Operational and Administrative Support
-
Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members.
-
Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning.
-
Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes.
-
Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security.
-
Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding.
-
Oversee day-to-day office operations including booking meeting rooms and acting as key contact.
-
Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed.
-
Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers.
-
Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready.
-
Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
- Manage the delivery of traded services relating to Quality Standards and Organisational Development.
- Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
- Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
- Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
- Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
- Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
- Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
- Provide line-management and support to peers and officers as required.
Our ideal Local Quality Improvement Manager should have the following:
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
- Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
- Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
- Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
- Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
- Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
- Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
- Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
- Willingness and ability to work flexible hours, including evenings and weekends as required.
- High level of accuracy and attention to detail in all aspects of work.
- Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives.
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222460
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.