Partnerships jobs

About Global Disability Innovation Hub (GDI Hub)

Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.

In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.

Role Purpose

This role is focused on maximising comms-based engagement across the GDI Hub’s portfolio, supporting GDI Hub’s growing outreach and impact.

The post holder will work closely across GDI Hub comms team to support communications delivery across the organisational portfolio – with a focus on key regular outputs, creative content, websites, reactive queries and organisational communications. This role will involve both administrative tasks, and creative content generation, at an anticipated volume of 50% per area.

The post holder will also provide key communications and engagement support for the Disabled Leaders Network. Run by the GDI Hub, the Disabled Leaders Network is a member led, dynamic group of emerging global talent. Communications support includes digital events, managing social media and the network channels, and regular newsletters.

Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. Responsibilities will include creative content generation, design, copy writing, film/photography, newsletters - alongside more administration and operational activities such as enquiry response, proof reading, and website updates.  This role will work closely alongside members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders. This role will also support with event delivery – digital and in person.

We are looking for a candidate with strong administrative, communications and digital skills, including experience with social media and design. The candidate will need to deliver public facing communication outputs, while also building personable relationships. The ability to work in a fast-paced environment is essential, as it a streamlined, can-do approach.

Role Responsibilities:

Administrative support

• Assisting across the day-to-day functions of GDI – from uploading of publications, to updating websites, proof-reading and formatting documents

Enquiries and incoming requests

• Responsible for incoming channels, to provide timely responses and streamline engagement mechanisms

Social media

• Development of rich content, including social and digital assets – using photography and film, alongside a strong understanding of design.

Creative content

• Creating infographics, factsheets, presentations, web page development and e-newsletters, project and programme deliverables, reports, tools and dissemination of academic publications

Website content

• Manage edits and requests
• Generate content and outputs

Audience development

• Build social media followers and engagement through the development of content, re-sharing and profiling of partners and stakeholders, and engagement with followers

Content capture

• Be confident in capturing images and film content from mobile devices
• Able to edit photos and video

Design

• Create branded documents, assets and publications
• Deliver accessible design outputs

Disabled Leaders Network

• Provide socials media, website and digital event support and expertise to the Disabled Leaders Network.
• Lead Disabled Leaders Network Committee roles aligned to communications
• Create Disabled Leaders Network newsletter and digital correspondence.

This is not intended to be an exhaustive list. The need for flexibility, shared accountability and team working is required and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed

Application Procedure

The role is offered on flexible terms, including location and hours of work (though right to work in the UK is required), and the accommodation of reasonable adjustments is business as usual for us.

To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Redirect to Recruiter' button no later than 18.00 (GMT) on Monday 15 September 2025. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.

We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment.

Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Louise Gebbett, Director of Global Engagement (contact details on full job specification).

Reminder: Applicants must have the right to work in the UK

Job type: Permanent, full-time.

Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.

Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.

Salary & Benefits: £50,000 + 10% pension, 25 days annual leave + bank holidays, 35 hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!

Closing date: Friday 26 September at 09:00 BST. WRAP reserves the right to close this role early in the event of a large volume of applications.

Who are we?

WRAP is a global environmental action NGO championing the shift towards a circular economy, fundamentally reshaping how we produce, consume, and manage resources. Our vision is a world transformed, in which Circular Living is commonplace. Where the systems that provide our everyday goods contribute to the world's prosperity and sustainability instead of reducing it.

WRAP is driving Circular Living through four key areas: accelerating the circular economy, future-proofing food, preventing problem plastics and transforming textiles. We catalyse action from policy makers, businesses, NGOs and citizens to make it happen.

We have offices in the UK, USA and Australia, and live projects in over 30 countries.

Join us at WRAP and you'll drive important change to make Circular Living the norm.

The role

As one of our Strategic Engagement Managers for the public sector you will be responsible for building and maintaining strong working relationships with UK government departments and other key public sector bodies globally with the aim to grow income and impact.  The Strategic Engagement Manager is responsible for the delivery of engagement strategies and increasing the commercial funding from public sector sources for WRAP. In addition, this role will oversee the delivery of commercial public sector projects and programmes to ensure that funders are delighted with performance. This role will report to the Head of Public Sector Partnerships.

Who are we looking for?

Someone who:

• Has significant experience of building successful relationships at all levels with funders, partners and/or customers.
• Is able to demonstrate an understanding of the workings of UK government, international experience would also be desirable.
• Has a track record in developing income from the public sector sources in the UK; international evidence is also desirable.
• Is a skilled communicator and able to write clearly for a wide range of audiences.

Ready to lead the way to circular living?

If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.

We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.

Find out more about life at WRAP here.

Job Title: People and Culture Business Partner - Organisational Change 

Location: Based in our Central office in Islington, around a 10 minute walk from Highbury and Islington station. You will also be able to work from home and will be required to make regular visits to our services. Please note that step free access is not available at our central office and some of our other services.

Salary: £44,000

Shift Pattern: Fixed Term contract approximately 8 months, working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may also be required to work evenings and outside these hours to provide flexibility to our night run services. 

About the role

We're seeking an all rounded generalist to join our People and Culture team to support specifically in around areas of organisational change, mainly in relation to managing mobilisations, TUPE, staff consultations and growth. You will use your previous experience in these areas to manage the process of organisational change, working alongside the wider P&C team and managers across the organisation. Some key responsibilities in this role includes:

• Provide high quality support, leadership and guidance to managers and staff for change projects from start to finish.
• Support with matters of employee relations, escalations, and cross specialist areas.
• Provide advice and guidance to colleagues and stakeholders to successfully deliver legally compliant, compassionate, and robust organisational change processes.
• Maintain effective project management resources and timelines.
• Ensure all staff have access to meaningful and accessible employment advice and access to appropriate information, documents, and other resources.
• Ensure all employee life cycle administration, advice, and support is completed and provided to standards.
• Partner with relevant managers and project leads to understand resourcing needs, then support to deliver end-to-end recruitment and onboarding to fulfil staffing needs.

About you

We are looking for someone who has experience in coaching and advising managers and colleagues with legal and internal obligations in relation to HR, you would have proven experience in a similar role at a similar level with responsibilities to this position. You will be a team player, confident in your skills and ability, and able to build rapport with others. Confidentiality will be at the core of what you do, and you will be able to take an objective standpoint to provide the correct advise to others. You will have: 

• Experience in managing mobilisations, TUE, de-mobilisations, redundancy consultations, change consultation, and project management
• Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
• Experience in coaching and advising managers in employee relations activities across the full lifecycle including recruitment, onboarding, required learning packages and general ER case work
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and verbal including relationship building
• Attention to detail and quality, with organisation skills
• Proactive nature, ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Employee Relations |TUPE| Mobilisation |Charity |HR |Human Resources |Change Management |Redundancies |People and Culture |Generalist |Business Partner

Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.

In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:

•  Remote (UK-based)
•  Part time (20 hours per week)
•  Salary p/a £23,500 (FTE £37,600)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.

Closing date: Monday 22 September 2025

Hybrid – based in a delivery hub, Cardiff, Swansea, Newport, Wrexham or Colwyn Bay with travel across Wales and the South-West. (Will be in a rota to provide support to staff at our main offices)

Ref TMW-252

Closing date Tuesday, 9th September 2025 at 9.00am

Are you a proactive, collaborative and compassionate individual with a proven record of delivering or supervising trauma-informed, strengths-based, and person-led services in community or justice context?  Do you have strong experience of acting as a safeguarding lead or first point of contact for operational delivery teams?

If so, join St Giles as a Team Manager, where you will supervise and coach practitioners delivering community-based services across Wales and the South-West of England, ensuring high-quality, trauma-informed, person-led support to children, young people, and adults facing disadvantage and risk.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will focus on supporting the delivery of trauma-informed, co-produced, and developmentally appropriate interventions across Poverty and VEX services.  You will be expected to build strong local partnerships with statutory and voluntary agencies, representing St Giles in regional networks and multi-agency forums, plus provide line management, supervision, and coaching to up to eight practitioners working across dispersed locations, which will also include acting as safeguarding lead for your team.

We will count on you to drive performance against KPIs, contractual outcomes, and quality standards, using data and client feedback to inform service development, and to support service reviews, audits, and quality improvement initiatives across both pillar areas.  Supporting recruitment, induction, and training for staff across the Wales and South-West region is also a key aspect of this role.

What we are looking for

•  In-depth knowledge and experience of implementing safeguarding policy and legislation affecting children, young people, and adults at risk, including in cross-border (England/Wales) contexts
• Proven ability to lead and manage diverse and geographically dispersed teams in complex, high-pressure environments across multiple contracts and thematic areas
• Strong understanding of the drivers of poverty, violence, and exploitation and the systems that shape exclusion
• Experience using quality assurance frameworks, audits, and data to drive service improvement
• Familiarity with contract management, KPIs, and performance frameworks
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Closing date: 09/09/25Interview date: 18/09/25   

About Us

Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.

The Role

We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.

 

Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.

Key Responsibilities

• Oversee the safe and inclusive daily operations of the Centre
• Support strategic planning and policy implementation
• Manage facilities and ensure health & safety compliance
• Coordinate learning programmes, outreach events, and community activities
• Maintain admin systems and contribute to financial oversight
• Build and manage external partnerships
• Recruit, train, and support volunteers

What We’re Looking For

• Proven experience in centre/office/facilities/charity administration
• Knowledge of safeguarding, equality, data protection, and Prevent duties
• Strong communication and organisational skills
• Experience managing teams in educational or community settings
• A deep commitment to empowering women and marginalised groups

What We Offer

• Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
• 28 days full time equivalent annual leave (17 days if working 21 hours per week)
• Pension scheme via The People’s Pension
• Flexible working (some work-from-home)

A supportive, purpose-driven environment

The Community Development team at KCLSU are looking for a Fixture and Operations Coordinator to develop and deliver our competitions and operations service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community.
 
Key responsibilities include;

• Delivering the operational management of fixtures, bookings, transport and competitions for Student Groups.
• Cultivating and maintaining key relationships and partnerships across the sector.
• Providing operational support across the Community Engagement Department.

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

 
Salary
£33,628– £39,008. This is a KCLSU Band 4 role, and the successful candidate will be appointed on Spine Point 4.1
 
Hours
35
 
REF-223 536

This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore, renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.

St Peter’s Walworth is Sir John Soane’s first London church and one of only four Grade 1-listed buildings in Southwark. We have secured a major grant of £438,000 from the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project with a view to work towards a Delivery phase grant of £3.1m. The Development Phase is now underway, with the first major procurements completed, and is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged. Our fundraising target is challenging – we will need to secure more than £1m with a focus on trusts and foundations, alongside strategic partnerships. We have already engaged a consultant to develop our Fundraising Strategy and Case for Support, and that consultant will be able to work alongside the Fundraising Manager to get them off to a strong start.

The Church has excellent local networks, an active steering group including external professional expertise, a progressive and outward-facing Rector with a strong social media following, and a strong relationship with potential donors and partners with funds already secured from Southwark Council. We have strong foundations to build upon but there is no doubt we have a challenge ahead of us. We would love to hear your application.

Philanthropy Report Specialist

At Compassion, we see the God-given potential in every child. Together with local churches in 29 countries, we work to release children from poverty in Jesus’ name.

As our Philanthropy Report Specialist, your words will help bring this mission to life. You’ll create compelling proposals and reports that inspire generosity, deepen partnerships, and show the transformational impact of projects across the globe.

What you’ll do

• Research, write, and deliver inspiring funding proposals and reports

• Create engaging content that connects donors to the impact of their giving

• Work closely with Philanthropy Managers to tailor communications to individual partners

• Ensure reports and proposals are accurate, timely, and aligned with Compassion’s ethos and values

• Support donor engagement by developing creative touchpoints and resources

What we’re looking for

• A gifted writer with excellent communication and copywriting skills

• Someone who enjoys research and turning insight into stories that connect

• Strong attention to detail and organisational skills

• A practising Christian who shares Compassion’s faith, values, and mission

• A heart to see children released from poverty in Jesus’ name

Location, hours and benefits

Office-based at Compassion House, Fleet, Hampshire.

*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future. 

Hours: Full-time | 35 hours per week *You will be contracted to work between Monday to Friday, between 09:00 and 17:00.

Apply by

• 10 am on 23 September 2025
• Interviews are expected to begin the week commencing 2 October 2025

This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.

What we offer in return:

• Flexible and hybrid working. Work-life balance matters. 
• Enhanced annual leave. 25 days of annual leave plus bank holidays, with three extra gifted days at Christmas to help you rest and recharge.
• Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
• Private medical and dental cover. Comprehensive health support for you and your family.
• Income protection and life cover. Including 4x salary life insurance and group income protection.
• Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
• Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
• Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
• Electric car scheme. Salary sacrifice scheme to support sustainable travel.
• Time in lieu. Recognising your commitment and flexibility.
• Free parking at Compassion House
• Access to Compassion House gym. With shower facilities to support your wellbeing.
• Access to the Company Shop.
• Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
• Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
• Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
• Free tea, coffee and fruit in the office
• Hot-desking freedom. Sit where you want, when you want.
• Daily team prayers and devotionals. Time to reflect, worship and grow together.
• Compassion updates and worship events
• Smart casual dress code
• Learning and development opportunities. Grow your skills through training, mentoring and coaching.
• Recognition programmes. Including formal rewards, shout-outs, service awards and more.

We’re looking for an organised and driven Regional Fundraiser to join the Poppyscotland team, focusing on the West of Scotland for 6 months on a fixed term contract. This role is all about building strong local relationships with individuals, businesses, councils and volunteers and helping turn that support into successful fundraising activities. You’ll play a key role in supporting the Poppy Appeal, running regional events, and making sure our supporters feel valued and well looked after.

Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

You’ll manage a wide range of activity, from local Poppy Days and community events, to volunteer engagement and helping supporters take part in national fundraising initiatives. Whether you’re working with local organisers, setting up collections at transport hubs, or developing partnerships with businesses, you’ll help make sure everything runs efficiently, meets targets, and feels rewarding for everyone involved.

We’re looking for someone who’s confident working on their own, enjoys meeting new people, and can juggle multiple priorities without losing sight of the detail. You’ll need to be happy working flexibly this isn’t a 9–5 office job and confident travelling across your region to meet supporters and attend events.
This is a great opportunity for someone who enjoys variety, likes building relationships, and wants to use their communication and coordination skills to support a cause that really matters. If that sounds like you, we’d love to hear from you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in the West Scotland area, with occasional travel (incl. for monthly team meetings) beyond this area.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Job Description attached to our direct advert.

Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

 We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.

Closing Date: 17th September 2025

Interviews: Virtual interviews week commencing 22nd September 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

Business Operations Manager
Location: Hybrid - Home & Walton-on-Thames
Salary: £45,000 per annum
Hours: Full-time, 5 days per week
Contract Type: Permanent

Are you ready to lead with purpose and passion?

We're excited to be recruiting for a long-standing, independent organisation at the heart of the learning disability community since 1946. This is a unique opportunity for a dynamic and driven individual to step into a pivotal leadership role and make it their own.

As Business Operations Manager, you'll play a central role in shaping the future of the organisation. Working closely with the Board of Trustees, you'll lead a dedicated team and oversee day-to-day operations, while driving forward strategic ambitions. This is your chance to bring fresh energy, innovation, and vision to a well-loved organisation, helping it grow and thrive in new and meaningful ways.

We're looking for someone who is:

• Motivated to innovate - ready to diversify current activities and increase engagement during quieter periods.
• Strategic and entrepreneurial - with a keen eye for opportunity and a proactive approach to service development.
• A relationship-builder - experienced in forging strong partnerships with councils, funders, and other organisations through successful funding applications and bids.
• A confident leader - able to inspire and manage a team, while ensuring operational excellence and financial sustainability.

This role offers the flexibility of hybrid working, with regular visits to Walton-on-Thames to connect with staff, volunteers, and service users. You'll be joining an organisation with a proud history and a bold vision for the future - and you'll be at the heart of making that vision a reality.

If you're ready to make a lasting impact and lead with purpose, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Talent Set are delighted to partner with the Royal Brompton & Harefield Hospitals Charity to recruit a Head of Community Fundraising & Engagement in a brand new and exciting role.

Every five minutes, someone in the UK loses a loved one to heart or lung disease. The Royal Brompton & Harefield Hospitals Charity funds pioneering projects, cutting-edge equipment and vital research to change the future for patients and families. With investment across the fundraising and marketing teams, a refreshed brand and the backing of trustees, this is a fantastic time to join.

This role will lead an ambitious team that is empowered to innovate and refresh the community fundraising strategy, making a lasting impact across challenge events, in-memory giving and third-party fundraising. They will also form part of a dedicated leadership team to build visibility and engagement across the Royal Brompton and Harefield Hospitals, as well as deepening relationships amongst an established base of high-value community supporters.  

What you’ll do:

• Lead and grow the charity’s community fundraising programme, overseeing an established team of 4 to ensure exceptional supporter experience.
• Develop and implement a multi-year fundraising strategy with clear KPIs, collaborating with the Director of Fundraising & Marketing, Head of Philanthropy & Partnerships and Head of Marketing & Communications to deliver sustained income growth across the Charity. 

• Drive innovation across challenge events, in-memory giving and supporter care, horizon-scanning for new trends, opportunities and propositions to maximise ROI.

• Collaborate with senior colleagues to build visibility and support across the Charity’s partner hospitals.
• Strengthen stewardship and supporter journeys for high-value community supporters, working with philanthropy colleagues to deepen relationships.

What we’re looking for:

• A proven track record of delivering and growing successful community & public fundraising programmes, with a track record of developing new fundraising products to drive income growth.
• Experience of leading, motivating and developing fundraising teams.
• Strong background in strategy development, budgeting and income forecasting.
• Excellent relationship-building and communication skills across diverse audiences.
• Skilled at developing compelling supporter journeys and excellent stewardship.
• A strong track record of delivery across challenge events, third-party fundraising and in-memory giving.
• Confident in problem-solving, decision-making and balancing short and long-term goals.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours for an initial discussion on the role, prior to submitting a full application with the Charity. All completed applications will require a CV and supporting Statement.

Our Process

1st Stage Interviews (virtual): 3rd & 6th October

2nd Stage:

Informal ‘meet the team’ call (virtual): 13th October

In person interviews: 14th & 15th October  

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of Legal Services

A place to make things happen

Location: Peterborough or Bradford, Hybrid,1-2 days in the office with travel to other offices for meetings as required.
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm
Salary: £82,370 per annum

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

This is a strategic role where you'll shape Accent’s legal function to meet the needs of a modern, purpose-driven organisation. You’ll lead a small team, manage external legal partnerships, and work in partnership with the business to deliver expert advice that enables confident decision-making and mitigates risk.

With a focus on commercial law and the legal frameworks of the social housing sector, you’ll review our legal services model, drive service improvements, and ensure value for money. You’ll work closely with senior leaders and stakeholders to embed a proactive, collaborative legal culture across the business.

Join us and take the lead in shaping a robust legal function that underpins our mission and values.

Salary

The spot salary for the Head of Legal Services post is £82,370 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Solicitor, barrister or equivalent qualified lawyer with substantial post-qualification experience

· Extensive experience as a senior in-house lawyer within a regulated sector with specialist knowledge in commercial and/or sector-specific law, and the right to practice law in this jurisdiction.

· In-depth legal expertise with an understanding of legal principles and practices, with evidence of continued professional development (CPD) commensurate with the requirements of the role.

· A strategic mindset with experience in business planning, performance management and value.

· Proven analytical and problem-solving skills, demonstrating your ability to assess and understand complex legal issues, and provide strategic advice.

· Natural leadership, management and influencing skills, with the ability to assess and understand complex legal issues, build trusted relationships with stakeholders and maintain probity and professional standards at all times

· Have exceptional writing and communication skills, with the ability to deliver succinct presentations or advice to senior leaders and wider organisation.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A 45 minute interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 25th September via Teams.

Stage 2: A Place to Show Your Strengths

You’ll deliver a presentation to the panel and have your final interview which will focus on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 3rd October at our Peterborough office or 6th October at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Legal Services, Legal Director, General Counsel, Senior Legal Counsel, In-house Legal Lead, Legal Department Head, Commercial Law, Regulatory Compliance, Contract Law, Corporate Governance, Social Housing Law, Housing Regulation, Legal Risk Management, Legal Advisory, Legal Strategy, Statutory Compliance etc

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