Patrons manager jobs

Are you looking to use your digital marketing expertise to make a real impact?

We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.

Key Responsibilities

• Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
• Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
• Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
• Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
• Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
• Support the creation of engaging digital content by working with our in-house creative teams and external partners.
• Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
• Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.

About You

• Experienced in planning, managing, and optimising paid digital advertising campaigns.
• Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
• Skilled in managing budgets and tracking campaign performance to demonstrate value.
• Analytical and detail-focused, able to turn data into actionable insight.
• Strong communicator with excellent collaboration and organisational skills.
• Knowledgeable about current digital marketing best practices and trends.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.

If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.

About the Role

Our Communications Assistant will amplify all the great things the Foundation does. They will be responsible for JPF’s youth-focused social media channels (Instagram, TikTok etc.), creating marketing material focused on inspiring and motivating young people to engage with the Foundation, and our community development. You will need to champion young people, ensure that we are amplifying young people’s voices and providing them with the tools, resources, contacts and services that enable them to achieve great things. This is an exciting opportunity to join us as we grow our impact as a Foundation. You will have an opportunity to use and develop your range of project management, design, social media and communication skills in a dynamic team that is committed to maximising our positive impact on young people. 

About You

We are seeking an efficient, highly organised team member with creativity and the ability to communicate effectively. You should have a passion for our work with young people. You will have strong digital skills and be able to use these to improve our social media performance and reach. An understanding of content curation for social media, newsletters and websites is desirable. We are actively seeking someone who believes in the power and value of young people’s voices to influence change. We will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role. If you are passionate advocate for young people, a strong communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you!

About Your Responsibilities

The Communications Assistant will be responsible for supporting the Communications Team across three areas, as well as supporting a number of other initiatives across the Foundation.

The primary duties are:

Digital Communications and Marketing

• Newsletter Creation: Develop newsletters for young people, collaborating with the Grants Team and our partners to curate engaging and relevant content.

• Promotional Materials: Oversee the design and production of leaflets and brochures aimed at young audiences.

• Website Maintenance: Regularly update the JPF website with blogs, case studies and other content to highlight opportunities and programmes like the Individual Grant for Volunteering or success stories of Achievement Award winners.

• Storytelling: Work with the Communications and Engagement Officer and Events Team to source and share positive news stories of Achievement Award winners in press releases and across our digital channels.

• Press and Outreach: Assisting in drafting press releases and executing outreach campaigns to promote JPF’s work to key networks and to the broader public.

• Event Promotion: Work in partnership with the Events Team to promote attendance at our Achievement Award events through our website and social media platforms.

• Youth Consultation Panel (YCP) Collaboration: Collaborate with JPF's Youth Consultation Panel to create educational and professional development content for the Jack Petchey Alumni Network.

Programme Launches: Work with colleagues across JPF to launch and promote new programmes, grant opportunities and recruitment across our digital channels.

• Competitions and Opportunities: Enhance JPF's youth engagement through creative competitions and development opportunities that celebrate young people’s achievements. 

Content Creation

• Daily Duties: Handle day-to-day scheduling, monitoring and interactions across our youthfocused social media platforms (X, Instagram, TikTok) to maintain audience engagement.

• Campaign Development: Lead the creation of social media campaigns celebrating young people’s achievements and promoting opportunities for young people and grantees to get involved with JPF.

• Content creation: Develop engaging content for social media channels, including sourcing images, creating/editing videos and designing graphics in line with JPF’s branding.

• Video Content: Work with staff and our Youth Consultation Panel to produce more film content for our social media channels.

• Social Media Takeovers: Host social media takeovers with our Youth Consultation Panel to amplify their voices and views.

• Performance Tracking: Monitor and analyse the performance of our social media channels, benchmarking activities against past metrics and producing regular reports for the Communications and Engagement Manager.

• Annual Plan: Contribute to JPF’s annual communications strategy, including devising social media plans, providing recommendations to enhance audience engagement and expand reach.

• Trend monitoring: Stay updated on news and trending topics related to young people and JPF, proactively responding to highlight our opportunities and work.

Community Development 

• Youth consultation Panel (YCP): Work with the JPF team to engage with and support our Youth Consultation Panel to share their opinions and help inform the work of the Foundation.

• Alumni Network: Support the development of the Jack Petchey Alumni Network, a community of past JPF programme graduates, expanding its uptake and planning future events.

• Youth Survey Development: Support the creation, distribution and analysis of JPF’s annual youth surveys.

• Partner Collaboration: Work with the Communications and Engagement Officer to manage our partners to promote their programmes and opportunities to young people.

• Identifying Stakeholders: Collaborate with colleagues on developing JPF’s Patrons and Ambassador’s plan with a focus on young people from the charity’s past as well as social media influencers. 

Other Responsibilities

• Event Representation: Attend key events to capture content and represent JPF as a spokesperson when needed.

• Event Support: Assist in organising and facilitating events and conferences as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential and all employees may occasionally be required to undertake additional tasks as directed by JPF.

The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.

We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.

Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.

Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.

Are you ready to take the lead in shaping innovative, secure and reliable technology infrastructure?

We have a new opportunity for a proactive Infrastructure Lead to join our growing Technology team. We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. As we build new skills, adopt product-led ways of working and expand our teams, we’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.

As the Infrastructure Lead, you’ll guide the maintenance, support, and continual improvement of the MND Association’s technology infrastructure. Ensuring systems are stable, secure, and efficient so our teams can focus on achieving our strategic objectives.

Key Responsibilities:

• Collaboration across Technology teams to maintain and enhance infrastructure in line with Association goals
• Provide expert technical support and troubleshooting for infrastructure issues, ensuring minimal disruption
• Monitor and manage servers, networks, firewalls, and cloud platforms to optimise performance and reliability
• Develop and implement security and infrastructure best practices, including proactive patch management and cyber security compliance
• Plan and deliver infrastructure projects such as upgrades and migrations with efficiency and minimal downtime
• Maintain clear and up-to-date documentation of configurations, processes, and changes
• Grow excellent relationships with internal and external stakeholders
• Track costs, ensuring alignment with financial plans and budgets
• Develop and test business continuity and disaster recovery plans to ensure resilience

About You:

• Extensive experience in infrastructure management or a similar role, with expertise in server and network management in hybrid environments
• Strong communication and stakeholder management skills, with the ability to work with cross-functional teams
• Strong understanding of networking concepts such as DNS, DHCP, and TCP/IP
• Confident working with Microsoft technologies including Windows Server, Entra ID, and Azure
• Experienced in managing virtual platforms such as VMware and Hyper-V
• Skilled in documenting systems and processes clearly and accurately
• Proven people management skills, with the ability to lead, support, and develop colleagues effectively
• Strong problem-solving and troubleshooting ability with a focus on delivering practical, secure, and reliable outcomes
• Ability to automate tasks through scripting (e.g. PowerShell), coding or orchestration tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: 1 day per week office attendance with flexibility to attend more when required.

Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?

We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.

Key Responsibilities:

• Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
• Manage schedules, resources, and communication channels to support marketing plans and initiatives.
• Support the development and delivery of audience-focused campaigns, from briefing through to completion.
• Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
• Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
• Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
• Maintain consistent branding and messaging across all materials and communications.
• Identify ways to improve marketing processes and support innovation in tools and techniques.

About You:

• Excellent written and verbal communication skills with a confident approach to engaging others.
• Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
• Ability to effectively manage multiple stakeholders simultaneously.
• Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
• Strong organisational skills and attention to detail.
• Able to prioritise and manage competing deadlines effectively.
• Collaborative team member who builds positive working relationships across all levels.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.

Are you ready to make a real impact through the power of data?

We are looking for a Data Officer to join our Data and Insight Team. This is an excellent opportunity for someone who enjoys working with data, improving processes, and using data to support informed decisions. As our Data Officer, you will play a key role in ensuring the accuracy, integrity, and compliance of our information systems, supporting teams across the MND Association to make the best use of our CRM and data resources.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

Key Responsibilities:

• Maintain high standards of data quality by applying regular checks and processes
• Monitor data imports, ensuring accuracy and consistency
• Collaborate with the Data Team to develop, test and implement efficient and automated data processes
• Create clear, accessible documentation to support understanding and effective use of data systems
• Build queries and provide data support to colleagues and stakeholders across the Association
• Deliver inductions and ongoing training for new and existing database users
• Ensure compliance with data protection legislation in all data handling activities
• Manage daily integration issues and liaise with internal teams and external suppliers as needed

About You:

• Experienced in working with CRM databases, ideally including Raiser’s Edge or Dynamics 365
• Skilled in managing data imports and maintaining data quality and accuracy
• Strong knowledge of Excel and/or Access for data manipulation
• Excellent attention to detail with the ability to troubleshoot data issues
• Confident communicator, able to support and train colleagues at all levels
• Understanding of data compliance, privacy legislation, and data integration processes

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

As a Data Officer, you’ll play a key role in ensuring accurate, compliant, and insightful data management, enhancing processes, supporting users, and solving complex data queries to drive meaningful outcomes. Join us in keeping our fundraising and insight operations running smoothly and effectively.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Monday 10th November 2025

The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).

Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.

Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.

CORE RESPONSIBILITIES

PR, External Affairs & Policy:

• PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 

• Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 

• Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.

• External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.

• Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 

• Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.

• Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.

• Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.

Marketing Campaigns:

• Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.

• Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.

• Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.

• Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 

• Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.

• Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.

• Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.

Other responsibilities:

• Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.

• Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.

• Undertake other marketing, communications or administrative tasks that are required within this role.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

SKILLS AND EXPERIENCE

We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment. 

To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.

Required skills:

• Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.

• Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.

• Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.

• Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.

• Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.

• Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.

• Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 

Desirable (Not Required) Experience:

• Hands-on experience with some or all of the following tools/software:

  • G-suite

  • Zoom

  • Canva or similar design software.

  • Mailchimp or similar email marketing software.

  • Website content management systems (CMS).

  • Bigin, Zoho or similar customer relationship management tools (CRMs).

  • Trello

• Knowledge of GDPR compliance.

• Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.

COMPETENCIES

In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.

Please see below a summary of the key competencies required for this role:

• Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.

• Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.

• Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.

• Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.

• Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions

• Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions

• Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively

• Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders

• Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 10th November at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Are you ready to shape the future of digital platforms at the MND Association?

We’re looking for a Digital Technical Lead who will be responsible for providing expert technical guidance, knowledge and leadership across our digital platforms. This is a key opportunity to ensure our platforms are secure, scalable, and aligned with organisational goals—helping to deliver seamless and accessible experiences for everyone who engages with us.

As the Digital Technical Lead, you’ll play a crucial role in maintaining our digital standards and ensuring our technology supports innovation, efficiency, and impact. You’ll work collaboratively across teams, applying your technical expertise to strengthen delivery and enable colleagues to grow their digital confidence.

Key Responsibilities:

• Provide technical oversight and guidance across all digital platforms, ensuring they are secure, scalable, and aligned with best practice.
• Guide and support colleagues to enhance their technical understanding and product-based ways of working.
• Maintain high performance of core digital platforms through data analysis, testing, and continuous improvement.
• Identify and resolve technical issues, managing risks effectively and proactively.
• Act as the primary technical contact for our website agency and manage the day-to-day relationship.
• Oversee end-to-end user journeys to ensure seamless, efficient, and accessible digital experiences.
• Ensure compliance with relevant security and accessibility standards, mitigating risks as needed.
• Develop and maintain clear documentation, technical guidelines, and best practices across digital systems.

About You:

• Experienced in delivering and overseeing digital platforms with strong technical understanding of infrastructure and architecture.
• Skilled in Drupal CMS and Microsoft Dynamics 365.
• Confident working with and managing relationships with external digital agencies.
• Knowledgeable about accessibility (WCAG 2.1), performance optimisation, and user experience standards.
• Excellent communication skills with ability to explain complex technical concepts clearly to colleagues with varying technical expertise.
• Strong analytical and problem-solving skills with the ability to assess feasibility and manage risks effectively.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.

If you’re an experienced Digital Technical Lead who thrives on ensuring digital excellence and wants to make a meaningful contribution to our organisation, we’d love to hear from you. Join us as our next Digital Technical Lead and help us build a stronger, more connected digital future.

Are you someone who enjoys helping others and creating positive experiences?

As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.

Key Responsibilities:

• Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
• Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
• Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
• Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
• Promote additional fundraising opportunities and relevant products to increase income where appropriate.
• Ensure supporter records are accurately maintained on the CRM database.
• Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
• Follow all data protection, audit, and compliance requirements.

About You:

• Experience providing excellent supporter or customer service.
• Strong communication and interpersonal skills with a confident telephone manner.
• Able to handle challenging conversations with professionalism and empathy.
• Competent in using Microsoft Office and databases.
• A collaborative team player who enjoys working with others to achieve shared goals.
• Organised, accurate, and able to manage time effectively in a busy environment.
• Flexible and adaptable to changing priorities and responsibilities.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.

Are you looking for a role where your accuracy and care help make every donation count?

We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.

Key Responsibilities:

• Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
• Allocate restricted income in line with supporters’ wishes and organisational guidelines
• Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
• Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
• Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
• Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
• Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
• Support the wider Supporter Care and Fundraising teams through integrated working and shared learning

About You:

• Skilled in using databases, with proven accuracy in data entry and financial processing
• Experienced in financial or donation processing systems, with strong understanding of related procedures
• Confident problem solver with strong analytical and organisational abilities
• Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
• Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
• Able to prioritise your workload effectively, work independently, and contribute positively within a team

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.

Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.

Who we’re looking for 

We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change. 

You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work. 

What will you do? 

This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message. 

Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion. 

You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage. 

You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.

This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events. 

About you 

You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery. 

You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models. 

Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset. 

Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference. 

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is 16th November 2025 at [23:30].

Interview Process 

• First-round interviews: Monday 24th November (online) 

• Meet the team task and fireside chat: Thursday 27th November 

• Final interview (in person, London): Monday 1st December 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage.