Peer Support Worker Jobs

Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.

We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by peers. 

Spectra are looking for a Senior Trust Fundraiser, focussing on larger trusts, to join a growing fundraising team with exciting plans. You will contribute to raising the income required to continue delivering counselling, advocacy, mentoring, outreach, groups and other support services at Spectra, and work with a team to implement a new fundraising plan. You will report the Fundraising Manager. 

You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.

£36,000 pro rata, 3 days per week.  Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme. 

Who we are

The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.

Our mission - To ensure that young people who have been excluded from school are not excluded from society.

Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.

Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.

Role Overview

Salary – £31,200 to £38,000 pa

Reporting to – Chief Operating Officer  

Contract type – 10 months maternity cover (with the possibility to extend)

Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)

Hours – Full time 37.5 hours

Start date: August

We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.

This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.  

This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.

It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.  

Who you are

• At least 2 years experience leading a team and the ability to manage a team across a broad geography.
• Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
• A passion for our cause and ability to engage with young people effectively.
• Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.

Applications

Email us your CV and cover letter by 12th May. 

Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.

What You'll Do:

Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week 

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Senior Employment Advisor.  We need to swiftly build a team of around 20 Employment Advisors and Senior Employment Advisors, so there are multiple opportunities available to applicants.  These roles will be guided and supported by a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SENIOR EMPLOYMENT ADVISORS

Senior Employment Advisors (SEAs) will manage a team of Employment Advisers to provide supervision, training, caseload management, and role modelling best practice approaches to job retention. The SEA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.

Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.

This role would ideally suit someone experienced in employment support and managing a small team, however, we will consider applicants with transferable skills from relevant fields (e.g. psychology, counselling, human resources or recruitment).

SENIOR EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES

1. Manage a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering a job retention service. This will include managing direct reports and working alongside managers and frontline staff and members of partner/commissioner organisations.

2. Deliver a role with a dual responsibility to clinical partners/therapeutic services and Twining, while complying with Twining’s internal procedures and all relationships, both internally and externally.

3. Monitor and manage performance of the Employment Advisors (EAs), carry out monthly 1-2-1 meetings, quarterly performance appraisal reviews, managing the full spectrum of employee relations issues, the wellbeing of your staff and guiding EAs both individually and collectively on the achievement of individual and team performance targets.

4. Manage a small caseload advising and supporting clients to address problems in the workplace to help them return to work, remain in work, or find new employment.

5. Submit accurate, timely monthly reports to the Service Lead and any other management information requested on the performance and delivery of the service.

6. Produce regular monitoring reports for external stakeholders, including commissioners.

7. Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.

8. Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-performance service.

9. Identify, devise and lead on the training needs of staff and arrange appropriate training to support with continuous professional development.

10. Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).

11. Lead on presentations, network meetings, site meetings or any other people-facing activity required of the service.

12. Coordinate the work of EAs to build relationships with local employers to access the hidden labour market, external agencies and delivery of job seeking groups.

13. Provide solution focused monthly supervisions and case management for each EA as well as those with other providers/partners.

14. Guide, mentor and coach the EA team to deliver on objectives that will assist in helping a programme participant to return to work and decrease the likelihood of further absence in the future.

15. Ensure that client satisfaction is a high priority in everything we do and facilitate a range of opportunities for them to feedback on the service whether through surveys, interviews or other platforms and use the information gained to review and develop the service.

16. Involve service users in co-production of service developments where possible.

17. Meet with line managers from partner organisations to discuss and agree priorities and work plans.

18. Attend network meetings, or other partnership working and team meetings, as appropriate.

19. Develop relationships with local employers in order to promote good practice approaches to managing mental or physical health in the workplace.

20. Develop relationships with a range of external agencies that help individuals to achieve their employment goals.

21. Perform other tasks as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Hounslow.

£31,963.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Hounslow is an innovative young person's service. The service is spread over 6 sites in Hounslow and supports a broad range of service users including Looked After Children, Care Leavers, Teenage Parents as well as other young people being referred in for multiple support needs.

The service works closely with statutory services to provide wrap around support for each customer within the service. Support is provided by a large and skilled workforce with specialist roles including a therapist and mediation worker, as well as an enhanced frontline staff team of 16 day support workers and night support workers, an apprentice, peer mentors and night concierge across a number of sites.

This service support those with medium to high/complex needs to achieve the very best outcomes including tenancy sustainment, ETE, learning and enhancing life skills, managing mental health and emotional wellbeing and a successful move on from the service with greater independence, confidence and resilience.

The post holder will be fully involved in all aspects of the day to day management of the service, including line managing the relevant front line staff. You will lead and develop the skills of the team and will work closely with the contract manager to ensure that the service delivers on all targets.

This role is a fixed term contract.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

* Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Deliver effective supervision and team meetings with staff
* Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
* Ensure that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly
* Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
* Carry out other administrative tasks as relevant to the service and directed by the Contract/Operations Manager
* Deliver an out of hours on-call service for region, where required
* Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract / Operations Managers, as appropriate
* Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
* Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Aptitude and Behaviours

* A belief in young people, their potential to grow, succeed and thrive independently given the right support;
* A passion for supporting young people to reach their potential, a 'can do' attitude, and a willingness to get stuck in;
* A strong Customer focus and commitment to putting Customers' interests and voices at the heart of all aspects of provision;

What you'll bring:

Essential:

* Educated to degree level or equivalent

Desirable:

* Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for fill job description.

ABOUT START NETWORK

The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.

The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.

JOB PURPOSE

This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.

You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.

The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.

KEY RESPONSIBILITIES

Design, development planning

• With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
• Coordinate and facilitate the delivery of support, expertise and services to hubs
• Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
• Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
• Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
• Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
• Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
• Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
• Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
• Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.

Management and leadership

• Inspire, lead and motivate a high performing, diverse global team
• Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
• Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
• Manage consultants and other third party contractors as required
• Commitment to the learning and development needs of the team,
• Actively support the ongoing professional development, learning and upskilling of team members
• Demonstrate commitment to own ongoing learning and development

Start Network culture and values

• Uphold, embody and model the values of Start Network
• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
• Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,

PROFILE AND SKILLS

• At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
• Demonstrated ability to think and operate at both strategic and operational levels
• Demonstrated experience in inclusive leadership
• Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
• Demonstrated experience in managing programmes and budgets
• Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
• Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
• Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
• Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
• Ability to work flexibly across different time zones.
• Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.

Basis is looking to appoint a Group Facilitator who can provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited through group support sessions. The women we support all experience stigma; some may also have (recent or current) experience of poor mental and physical health, substance abuse, homelessness and sexual or other forms of abuse and/or substance abuse). You will be responsible for facilitating themed groups focusing on practical and emotional support as well as developing peer support and influencing mechanisms working in partnership with other partners in Leeds.

We are looking for someone who understands how trauma affects people and is able to offer a trauma – informed response, is respectful in engagement with clients, colleagues, and with partner agencies and understands the vital importance of trusting relationships. At Basis we work hard to recognise each person as individual, without judgement and tailor support based on their needs. We are looking for someone who works pragmatically and creatively to ensure women can access the services they want and need, who seeks out partnership opportunities to offer further support, who pro-actively and effectively advocates for the individual, challenges stigma and never gives up on someone.

We welcome applications from women with lived experience, recognising the value in this as well as any transferable skills that may not be mentioned in the person specification. We are committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from Black, Asian, and other women who experience racism and Trans (identifying as women) and non-binary people as they are currently under-represented within our staff team. All appointments are made on merit, based on the criteria identified in the job description and person specification.

Working at Basis means being part of a fun, dynamic and vibrant workforce; we also offer a benefits package including flexible working, contributory pension (4%), significant opportunities to access training, funded external supervision and an Employee Assistance package.

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Carers Coordinator
Ref: 206
Responsible to: Service Manager
Responsible for: Supporting carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.
Based: East and West Herts
Working hours: 30 hours per week.
Rate of pay: £24,000 - £25,000 pro rata
Contract length: Permanent

Purpose of Post

This is an exciting time to join our innovative carers service.  We are in a position to grow the current support offered and develop other ways of supporting carers across Hertfordshire.  The Carers Coordinator is an integral role within Hertfordshire Mind Network (HMN) and to the future development of the service. Using the ethos and values of peer support, the post holder will support carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

You must have a driving license and access to a vehicle or equivalent.

Closing date: Applications are welcome on an ongoing basis until this role is successfully filled.
Interview date: Interviews shall take place on a rolling basis.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

The Volunteer Coordinator will be responsible for managing and co-ordinating FearFree’ Volunteers, including supervision and coaching of volunteers.

Volunteers are essential to FearFree services both support service roles and non-support service roles such as admin and fundraising. Volunteers will be within the following roles:

· Helpline Support: Responsible for logging referrals and triaging cases, ensuring initial safety advice is given and the service user is directed to the most appropriate service, as well as responding to professional enquiries.

· Facilitating and Co-facilitating Group Work Programmes: This will include facilitating peer support groups and being second facilitator for group work programmes providing support to victims/survivors of domestic abuse, those who have experienced sexual violence and group programmes for perpetrator groups supporting those who wish to change their behaviour.

· Befriending Services: offering support to individuals who have experienced domestic abuse or sexual violence and are still impacted by the trauma of their experiences, providing support and encouragement to enable service users to create independent and fulfilling lives.

· Admin support: Supporting with our admin support teams such as HR support, finance support, covering reception and other tasks as required.

The Volunteer Coordinator will work closely with the Volunteer Manager, Head of Fundraising and other Volunteer Coordinators in other FearFree localities.

FearFree is committed to hybrid working and this role will be a mix of home based and office based, alongside requiring travel for meetings. Travel across Devon is required and occasional travel to our other offices may be required.

Main Responsibilities and Tasks

Recruitment and training of volunteers

· Participating in the recruitment of volunteers in both service user facing roles and support roles. This will include advertising for roles, interviewing perspective volunteers and supporting with HR processes.

· Planning and delivering thorough training for all volunteers, dependent on the role they will be completing.

· Ensuring each volunteer continues to develop in their role.

· Liaise with Service Managers and Team Managers to identify roles where volunteers could be utilised.

Service delivery and management of volunteers

· Providing line management support and supervision to volunteers.

· Be point of contact for volunteers to raise concerns and discuss cases.

· Ensure the delivery of a high quality, responsive service to people who have experience domestic abuse and/or sexual violence.

· Manage volunteers to ensure service users individual issues and needs are clearly identified and plans meet these needs including matching volunteers with clients.

· Manage the quality assurance of support given by volunteers including safeguarding and compliance with all relevant legislation and best practice guidance.

· Network with other agencies in order to maintain effective communication and joint working for the benefit of service users.

· Promote the rights, equality, diversity and needs of service users by ensuring they are respected and valued as individuals.

· Produce stories and case studies to support the promotion of the service and to evidence the impact of the service.

· Engage with our Marketing and Fundraising Manager to support with coordinating events and to encourage wider team engagement and support.

Other

· Providing written reports and information as required, including information which can be used for the promotion of the organisation and to deliver key messages regarding the experiences of our service users.

· Undertake role relevant training to maintain knowledge, keep up to date with legislation, information and best practice relating to domestic abuse, sexual violence and other related work to maintain Continued Professional Development.

· Attend team meetings, monthly supervision and participate in organisational data collection as required.

· Contribute to effective team working with a flexible and pro-active approach.

· Work within organisational policies and procedures at all times.

· Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of service users ensuring the service is accessible to all.

· Ensure security of data, especially sensitive personal data inline with the information security policy.

· Maintain an awareness and observation of Fire, Health & Safety regulations.

· Undertake all statutory and mandatory training, as required by the organisation.

·    Carry out any other duties that are within the scope, spirit, and purpose of the role, as required. 

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 7th May 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

HMP Pentonville and community, Islington, London

Ref: TRA-241

Are you a proactive, target-driven and collaborative individual with a proven record of assessing vocational qualifications to adults facing disadvantage and the ability to support people who have multiple and complex needs?

If so, join St Giles Trust as a Trainer Assessor, where you will provide a quality service to prisoners at HMP Pentonville who work across the establishment as peer advisors, which will involve training, supporting and assessing peer advisors to achieve their Level 3 Certificate in Advice and Guidance and other vocational qualifications whilst supporting them to progress onto further opportunities and sustainable employment.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Working as part of a larger Trainer and Assessor team, our successful candidate will work with allocated learners to produce realistic assessment plans, assessing learners using a range of assessment methods appropriate for the vocational qualification assessment criteria, and provide vital one-to-one support to learners as appropriate, ensuring you monitor their progress towards timely completion and certification.

We will also rely on you to liaise and work in co-operation with the Trust’s internal quality assurers to ensure compliance with standards, to attend and participate in internal and external meetings, best practice seminars and continuous professional development opportunities, plus undertake the administration necessary for tracking learner progress.  Working constructively with colleagues to achieve project targets and responding to requests for information are also both important elements of this role, as is supporting local community projects with advertising, recruiting, and facilitating Release on Temporary Licence (ROTLS).

What we are looking for

• Experience of working to targets and recording information to enable effective performance monitoring
• Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessor certification)
• Sound understanding of the issues faced by project participants in accessing and sustaining training or employment and how these can be overcome
• Demonstrable ability to support and motivate learners with multiple complex needs
• Proven ability to apply a creative approach to assessing
• Ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

To apply, please visit our website. 

Closing date: 12 May 2024

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce DBS DBS Check. Prison vetting is also a requirement for the role. 

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Centre Coordinator – Part Time
Reference: 196
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis Centre
Salary: £24,928 - £26,250 per annum, FTE
Contract: Permanent
Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days.
We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7

About the Service

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.

Key Responsibilities

• Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
• Draw upon own lived experience as appropriate to inform the delivery of person centred support.
• Providing immediate advice and information to clients to support with crisis presentations.
• Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
• Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
• Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
• Arranging transport for service users to facilitate access to services as needed.
• You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is 5th May 2024
Interviews shall take place week commencing 6th May 2024

Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team covering Manchester.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. As this is a 6-month FTC the successful candidate, if not already an Advocate, will not be enrolled on the level 3 Independent Advocacy Practice qualification. 

Benefits:

• 28 days annual leave plus bank holidays, pro-rata 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme 

• Supportive working environment fostering a good work/life balance 

• Support with continuous professional development 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply 

To apply for this role please sign up for a recruitment account on our webpage. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; midnight on 10 May 2024. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

We look forward to hearing from you. 

NB:  

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.  

HMP Bullingdon, Oxfordshire

Ref SEF-242

Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?

If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.

About St Giles

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

About this key role

As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.

You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.

What we are looking for

• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.

• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.

• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison. 

• An invested interest in supporting people in prison to develop healthy coping strategies.

• Excellent interpersonal, relationship-building and communication skills, verbal and written.

What we will do to support you in this role

We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:

• A full induction. 

• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.

• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

Due to the nature of this role, we are looking for male applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

For further details on how to apply, click on the apply button. 

Closing date: 02 June 2024 11:45pm. 

We are actively reviewing applications week-to-week and encourage you to apply as soon possible.

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.

Our award winning MS Helpline are looking for a new Helpline Services Volunteer Officer to join our fantastic and supportive team.

Helpline Services Volunteer Officer
Type: Part-time (21 hours/or 3 days a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £19,293.60 - £20,552.40 per annum (FTE £32,156 - £34,254) plus excellent benefits
Salary Band: Band E1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this role is part-time 21 hours/or 3 days a week.

Our Helpline runs from 9am to 7pm Monday to Friday, and we’re looking for an enthusiastic, warm and experienced individual to support our dedicated Helpline Volunteers and Befriending Volunteers within the Helpline team.

This role requires working flexible hours, including 9am–5pm, 10am–6pm or 11am–7pm between Monday to Friday to meet services and volunteer needs (3 days a week).

If you’re passionate about offering high quality information and emotional support and have relevant Helpline experience, we’d love to hear from you.

You will be providing continuous support to all our volunteers at the Helpline team, directly contributing in providing information and support to our Helpline enquirers, with both proactive and reactive content and information on prevalent topics or trends affecting the MS community.

Our aim is to empower people affected by multiple sclerosis (MS) to:

• Live to their full potential
• Take an active role in their treatment
• Secure the care and support they need

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 10 May 2024
Anticipated interview date: Monday 20 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• gender
• race
• disability
• sexual orientation
• religion or belief
• pregnancy
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.