Pensions manager jobs

Role purpose 

We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.

You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products. 

Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity.  You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity. 

Key tasks and responsibilities  

Campaign development and delivery 

• Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention. 

• Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content. 

• Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed. 

• Lead on campaign timelines and ensure activity is delivered on time and within budget. 

• Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications. 

• Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency. 

Supporter journeys & stewardship 

• Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations. 

• Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.

• Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience. 

• Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging. 

• Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors. 

• Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts. 

Data & insight 

• Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value. 

• Regularly track and report on KPIs such as response rate, income, ROI, and donor retention. 

• Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns. 

• Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices. 

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Collaboration & compliance

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

• Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices. 

• Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement. 

Person specification 

Knowledge and experience 

• Experience working in the charity or healthcare sector 

• An understanding of Individual Giving practices and techniques

• Experience delivering multi-channel fundraising or direct marketing campaigns 

• Familiarity with direct debit, regular giving or payroll giving programmes 

• Excellent copywriting and editing skills for fundraising appeals 

• Experience using CRM systems and data segmentation (Beacon preferred) 

• Ability to manage external suppliers, designers and/or printers 

• Understanding of GDPR, Fundraising Regulator guidance, and supporter consent 

• Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics) 

Skills, abilities, and behaviours 

• Strong written and verbal communication skills with excellent attention to detail 

• Ability to manage multiple projects with competing deadlines 

• Highly numerate with the ability to analyse large data to optimise future campaigns

• Strong organisational skills with a proactive, problem-solving approach 

• Ability to work independently and as part of a close-knit team 

• Comfortable working collaboratively across departments 

• Empathy and understanding of supporter motivations and behaviour 

• Commitment to the values and goals of Southampton Hospitals Charit

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Monday 27th October, 12pm

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role overview 

This role will play a pivotal part in delivering upReach’s new volunteering strategy, which unifies four historic strands (mentoring, Alumni, CSR-funded volunteering, and Programme Employer Partnerships) into a single, coherent framework.

Core Responsibilities

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Volunteering Programme Manager will be responsible for ensuring that the professional mentoring programme and Alumni Programme can operate smoothly and effectively, and for implementing our volunteering strategy to engage supporters in our work. 

You will be responsible for line managing team members working on upReach’s mentoring programme and Alumni Programme, and will work closely with the Programmes and Impact Enabling teams to ensure that volunteering opportunities are unified and cohesive.

1) MENTORING PROGRAMMES

• Provide strategic and operational oversight of upReach’s two mentoring programmes, Professional Mentoring (structured 6-month matches) and Ask an Expert (one-off interactions with professionals initiated by students).

• Manage stakeholder relationships with mentoring partners, ensuring a smooth and high-quality experience for all volunteers.

• Collaborate with Programmes and Partnerships teams to ensure that our mentoring supply and demand is balanced, identifying opportunities for development and working with teams to plan this.

• Produce robust and detailed reporting for participating partner employers on an ongoing basis, increasing the chances of renewals.

• Embed the professional mentoring programme within the wider volunteering framework, ensuring it complements Alumni and open access volunteering opportunities while maintaining the value of partner-funded packages.

2) ALUMNI PROGRAMME

• Provide strategic oversight and direction for the Alumni Programme, ensuring it aligns with upReach’s volunteering strategy and organisational goals.

• Ensure Alumni are engaged through a range of activities, including professional development opportunities, the Alumni Ambassador Board, and tailored communications.

• Oversee the creation and implementation of Alumni volunteering opportunities, ensuring these are impactful and complement wider partner-funded activity.

• Collaborate with Programmes, Fundraising, and MarComms teams to ensure Alumni engagement supports Associate development, fundraising, and long-term organisational sustainability.

• Monitor Alumni engagement data and outcomes, ensuring robust reporting to funders, stakeholders, and the Leadership Team.

3) VOLUNTEERING

• Implement our refreshed volunteering strategy, working in collaboration with the Partnerships, Fundraising and Programmes teams to ensure this meets the needs of the charity.

• Act as the first point of contact for all volunteer enquiries.

• Oversee the volunteer journey from attraction to offboarding, including clear onboarding, safeguarding processes, engagement activities, and recognition (e.g. events, certificates, digital acknowledgements).

• Conduct ongoing evaluation of volunteering activities and implement improvements as necessary.

• Collaborate with other teams across the organisation to identify opportunities for volunteers, and support with implementing this.

• Manage relationships with volunteers and organisations, ensuring positive experiences for all those involved with upReach in this capacity.

• Pilot and evaluate new open access volunteering initiatives, tracking impact through defined KPIs and reporting mechanisms.

• Work with Fundraising and MarComms teams to develop strategies for recognition, retention, and long-term ambassador engagement of volunteers.

4) LINE MANAGEMENT

• Manage relevant individuals within the Mentoring and Alumni team, providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, and day-to-day guidance via Slack. 

• Use relevant impact dashboards and data to set priorities for your team and to identify areas where support from the Programmes team is needed, to ensure that all internal KPIs are achieved.

• Managing the performance of your team - including setting SMART professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. 

• Provide leadership in embedding volunteering as a strategic pillar of upReach’s mission, ensuring sustainability, scalability, and alignment with organisational growth.

Skills and Experience

The ideal candidate for Volunteering Programme Manager should display these skills: 

• Motivation - Displays a high level of self-motivation and ability to measure own progress, and can encourage and monitor others in their team to ensure everyone can  do their best work.

• Stakeholder engagement - Able to engage and communicate confidently with internal and external stakeholders at all levels.

• Continuous improvement - Uses initiative to come up with ideas and improvements to achieve personal, team and organisational objectives.

• Planning and organising - Able to demonstrate a high level of organisational skills, ensuring that initiatives are designed to meet organisational KPIs, objectives and priorities, are accurately planned, and meet the needs of internal and external stakeholders. 

• Problem solving and decision-making - Confidently uses a range of problem solving techniques to resolve issues on behalf of the team or organisation, showing creativity and analytical thinking in their approach, and doing so following clearly defined processes but without supervision. 

• Innovative - Leads on new areas of innovation and, if necessary, enables and supports the team to make changes needed.

• Communication - Inspires team and others to engage fully with long term vision, purpose and strategy of upReach, with the ability to confidently engage with stakeholders at all levels to generate a commitment to these goals.

To be successful, it is anticipated that you would have experience in:

• Coordinating/managing volunteer initiatives

• Project/programme management

• Communicating with a variety of stakeholders, through written and verbal communication

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 27th October at 12pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.

Prison Facilitator - HMP Swinfen Hall

Location: Swinfen

Department: Prison delivery

Salary: £16,964

Hours: 21 hours/ 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.

‍Interviews are planned for the week commencing 24th November 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 767

Prison Facilitator - HMP Winchester

Location: Winchester

Department: Prison delivery

Salary: £22,619

Hours: 28 hours/ 4 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based, working 4 days per week, Monday-Thursday. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until October 2026 with the possibility of contract extension subject to funding.

Closing date: Midday 19th November 2025

‍Interviews will be held on a rolling basis.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 755

New Business Manager

Job reference - REQ004541

£38,554 a year

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

This is an important role in our New Partnerships team. You’ll help us build strong and exciting relationships with businesses that want to support Scope and make change happen.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

We are looking for someone who loves making connections and building partnerships. As our New Business Manager, you will help find new companies to work with us and support our goals.

You will help grow Scope’s income and impact by spotting great opportunities and helping us work with businesses who share our values.

You will:

· Find new business partners and share Scope’s story with them

· Build strong and trusting relationships with businesses

· Write inspiring proposals and ideas that show how we can work together

· Work with people across Scope to create exciting fundraising partnerships

· Track targets and report back on how we are doing

· Help us stay up to date with trends in fundraising and partnership work

· Make sure we follow the right rules and fundraising standards

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

We are looking for someone who:

· Friendly, confident and great at building relationships

· Experienced in fundraising or sales (at least 3 years)

· Skilled in writing proposals or pitches that get results

· Organised and able to manage several tasks at once

· Full of ideas and energy to help us grow and improve

· Comfortable using systems to keep track of contacts and progress

It’s great (but not essential) if you also:

· Know about disability issues or have lived experience

· Understand the Social Model of Disability

· Have fundraising or marketing qualifications

· Know people in the corporate fundraising world

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

27 days holiday plus bank holidays

Flexible, hybrid and remote working options

Pay progression at 6 months and 2 years

Company pension

Excellent training and career development

Strong colleague networks across disability, race and LGBTQ+

Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link.

Application closing date - 26/10/2025

We welcome applications from people with lived experience of disability and from all backgrounds.

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?

Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?

Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.

This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business Development & Partnerships Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.

You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.

Role snapshot:

• Lead the delivery and success of our bold income generation strategy 
• Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
• Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach 
• Build and manage high-value relationships with funders, partners, and collaborators
• Contribute to organisational strategy and planning as a key member of the senior management team
• Represent the charity externally, championing our work and impact

Who are we looking for?

We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.

You’ll bring:

• Significant experience in securing income from corporate partnerships and/or trusts and foundations
• Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
• Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
• A strategic mindset, with experience contributing to organisational planning and growth
• The ability to develop tailored business models and outreach campaigns with both speed and care
• A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
• A team player mindset, interested in helping shape great organisational culture and performance

If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.

Benefits of working at Young Citizens

In addition to joining a small, friendly, and supportive team, we offer:

• Hybrid and flexible working options
• Enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• Paid volunteering leave
• A day off for your birthday
• Employee assistance programme
• Enhanced sickness and maternity policies
• Season ticket loan
• The opportunity to make a real difference to children and young people across the UK

This is a hybrid role, requiring attendance at our St. Paul’s, London office for a minimum of 2 days per week. Candidates must be based within a reasonable commuting distance to London and have the existing right to work in the UK.

To learn more about the role and the application process, please refer to the job pack for full details.

As long as this advert is live, we are accepting applications.

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in twelve areas/regions of the UK and will support 3,800 children in 2025-26.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (P2-4) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

Job Summary

Chapter One is seeking a Scotland Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around the Glasgow and Edinburgh areas. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others 
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed  
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create regular data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme 

Role Requirements: 

Essential

• Highly motivated individual with excellent interpersonal and organisational skills 
• Proven track record of working at a senior level in education, project management or a related field 
• Proven strength in both written and verbal communication 
• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams
• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery
• Proven ability to work independently 
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment 
• University degree 
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and a PVG  check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Marketing Cloud Product Manager (2442)

• Location:Oxford based with the opportunity to work from home as part of our hybrid working arrangements
• Workplace Type:Hybrid
• Hours:36 hours per week
• Salary:£40,000 - £42,000 FTE per annum
• Job Family:Fundraising
• Division:Engagement
• Grade:C
• Job Type:Fixed Term
• Closing Date:27 October 2025

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you interested in using automated and personalised email journeys can help to deliver a rich experience for donors, campaigners, and other supporters?

Do you have the ability to translate email marketing requirements into best practice solutions within Salesforce Marketing Cloud?

Do you believe that a kinder and radically better world is possible? And want to take action to make it happen?

We are looking for a Marketing Cloud Product Manager at a pivotal time of transition and change for the organisation.

The Role:

In this role, you will leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.

The job holder will support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation, and deployed to add value for supporters.

This role requires a blend of technical proficiency and strategic business thinking to drive continuous improvement and ensure the effective use of Salesforce Marketing Cloud.

You’ll be part of the Insights and Intelligence team, who:

• Provide actionable supporter insights to improve our engagement performance and accelerate growth,
• Manage the day-to-day running and strategic development of our CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters, and
• Develop and implement effective supporter segmentation and data selections for engagement activity.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of successful business as usual product management, including enhancements that have driven significant improvements in supporter engagement and operational efficiency.
• Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
• Proven experience in managing remote work, with strong self-discipline and capability in key collaborations tools (such MS Teams, JIRA). Ability to communicate and collaboration with team members and stakeholders effectively, regardless of physical location.
• Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
• Comfortable working with a range of internal and external stakeholders.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer 

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as part-time, job share, or partially home-based.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our  are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team (). If you also want to discuss your application, please do contact us as well.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

 is a member of  of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

The Role

This role will drive income as part of an ambitious and creative trusts fundraising team. The successful candidate will grow Roundhouse’s trusts portfolio by developing creative fundraising propositions around new initiatives in both our youth and artistic programmes. They will secure, manage and develop impact-driven partnerships with trust and statutory supporters, bringing them closer to Roundhouse through thoughtful and tailored cultivation and stewardship.

This is an exciting time to join the Roundhouse’s Partnerships and Philanthropy team as we enter a new business plan, with ambitious goals for our programming and fundraising in the years ahead.

Occasional weekend and evening work will be required according to business need.

About you:

This position is an ideal opportunity for a creative and motivated trusts fundraiser to drive new business and make an impact, powered by an exciting and impactful new Roundhouse business plan. The role will suit someone who thrives in a fast-paced, creative setting, with a talent for communicating vision and impact. 

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by 2nd November 2025, midnight. 

Contract: Permanent

Hours: 35 hours per week (excluding breaks)

Salary: £36,500 per annum 

Application Deadline: 2nd November 2025, Midnight

Interviews: Wednesday 12th November 2025
 

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days

• Ability to buy up to 3 days annual leave

• Pension scheme

• Cycle to Work, Tech  and Home Scheme

• Season Ticket Loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• Staff discount at our bar and café

• Complimentary staff tickets

• Enhanced Maternity, Paternity and Adoption leave

• Staff networks, forms and social groups

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

Robertson Bell is pleased to be partnering with Education Support in their search for a Part-Time Finance & Data Manager to join their team in this newly created role, on a 0.8 FTE basis. Education Support is the only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities.

The purpose of the Finance and Data Manager role is to support their financial and operational decision-making processes. Reporting directly to the Head of Finance and Data Systems, this role is responsible for the timely and accurate production of management accounts and data reporting across the organisation. The Finance and Data Manager will be required to use their strong financial acumen, technical proficiency in data analysis tools, and ability to communicate insights clearly to stakeholders.

The organisation:

Education Support was established nearly 150 years ago. They were set up by teachers, for teachers. They’re here for everybody working within education, across all four nations of the United Kingdom. Their mission is to improve the mental health and wellbeing of teachers and education staff. They believe that better wellbeing leads to better education. This leads to better life chances for everyone.

So far, Education support has reached 116,134 school & college staff, answered 6730 calls via their helpline, and awarded 737 financial grants. They also carry out research and advocate for changes in Government policy for the benefit of the education workforce.

The key duties of the Part-Time Finance & Data Manager are as follows:

• Lead the preparation of monthly, quarterly, and annual management accounts, including variance analysis and commentary.
• Lead on day-to-day financial operational activity
• Support budgeting and forecasting processes in collaboration with departmental leads.
• Manage accruals, prepayments, and reconciliations to ensure financial accuracy.
• Assist with year-end audit preparation and liaise with auditors as required.
• Implement and maintain robust financial controls and processes.
• Support and advise budget holders on management accounts review/analysis.
• Develop and maintain a suite of reports to assist in monitoring performance, impact and strategic decision-making.
• Extract, clean, and analyse data from multiple systems to provide actionable insights.
• Work closely with internal stakeholders to understand data needs and develop reporting solutions.
• Identify opportunities for automation and efficiency in reporting processes.
• To consider and implement process system improvements to improve user experience and enhance finance processing

The successful candidate will have:

• Proven experience in management accounting and financial reporting.
• Experience with accounting systems (e.g. Xero, Sage, SAP, or similar).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills and the ability to present complex data in a clear, concise manner.
• Relationship building skills, both in the team and across the organisation.

This role will officially be based out of their offices in Holloway, however flexible working arrangements are on offer, with up to 60% of the week eligible to be worked from home.

Please note that this role is being offered on a 0.8 FTE basis, however candidates seeking a full time role with strong experience may still be considered.

Applications are open until Sunday 26^th October, with first stage interviews due to take place the week commencing 3^rd November. CVs will be under continuous review in advance of this data so apply today to make sure you don’t miss out!

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED