People and culture manager jobs in southwark, greater london
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system.
Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards.
You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.
You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making.
Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features.
This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.
Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.
The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.
About you
We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
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Two years of practising experience in the UK, with some experience in employment law;
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Experience of working in a legal team
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Excellent analytical skills with ability to conduct legal research
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Excellent case management skills
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Excellent client management skills
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Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by 21st June 2025 and don’t hesitate to reach out with any queries about this opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:
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Our grants programme
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Our support programme
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Our directory (digital and book)
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Our penfriends programme
Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.
Your key responsibilities are to:
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lead a motivated, happy team
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work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners
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develop and refine our programmes and services
As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today.
You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done. You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.
You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.
With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow.
Job description
1. Lead and manage the service delivery team
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Ensure excellent individual performance through regular one-to-one line management.
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Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.
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Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.
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Oversee safeguarding across the organization
2. Support operations across the SLT
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Write quarterly trustee reports on delivery impact and contribute to the annual report.
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Feed into fundraising bids and provide data and insights for funder reports as required.
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Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.
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Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.
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Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.
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Hold the delivery budget, working closely with the Finance Manager
3. Oversee programmes and services
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Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.
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Ensure high-quality service provision that maximises impact for long term prisoners.
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Oversee the development and implementation of a volunteer strategy
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Use ethical processes to collect and analyse feedback and data to assess and improve service impact.
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Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.
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Unblock obstacles within services and programmes with a creative, solution-focused approach.
To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.
Person Specification
Essential Experience
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Leadership and effective high-support, high-challenge line management
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Working within (or lived experience of) prisons or criminal justice settings
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Strong knowledge of service delivery and impact measurement
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Excellent organizational, planning and communication skills
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Safeguarding knowledge and practical implementation
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Project / programme and budget management
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Digital / remote work fluency
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Ability to write clear, succinct reports, emails and other key communications
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Designing, developing, or implementing programmes or services
Desirable Experience:
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Contract management
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Volunteer management and best practice in this area
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Galvanising and supporting a remote team
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Stakeholder engagement and partnership development
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Salesforce or CRM development
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Strategy development
Personal Attributes
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Commitment to the mission and belief in the importance of specialist support for long-term prisoners
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Committed to anti discriminatory and inclusive working practices
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An adaptable, solution-focused, can-do approach
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A systems-thinker who can be clear and decisive and support people to make projects fly
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A team player who can navigate the demands (and celebrate the joys!) of small charities
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Skilled at building relationships across the organisation and beyond it
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Unfazed by leadership of a remote team
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Curious and open to learning
Circumstances
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The right to work in the UK
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The ability to gain prison clearance
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The ability and desire to work remotely
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills and attribute do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May
First round interviews will take place on Tuesday 3rd June and Thursday 5th June
Start date: Ideally July 2025
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
Our Attractive Benefits Package Includes
· A 35 hour working week including flexible working hours
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· You can buy up to 5 days annual leave each year
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias Head of Operations and Business Development
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Interviews: Offered on a rolling basis
Start date: Ranging from immediate to TBD.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





The client requests no contact from agencies or media sales.
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover)
to lead their passionate and successful fundraising team for a 12 month contract.
"London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.
That's why New Horizon Youth Centre exists.
Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go.
Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home."
Job Title: Head of Fundraising and Development (Maternity Cover, 12 months)
Salary: £46,800 - £52,000
Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant
Job Type: Full-time/Part-time/Job Share
Benefits:
- 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas
- Employer contribution of 6% to a group personal pension scheme
- Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more
- Clinical Supervision and Reflective Practice
- Staff Loan Policy, including Cycle to Work scheme
- Generous Training budget and a Diversity Leadership Programme
- Regular Staff Away Days and teambuilding activities
About the role
The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre.
Key Responsibilities:
- Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals.
- Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events.
- Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes.
- Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration.
- General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success.
About you
You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring:
- Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines.
- Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts.
- Strong understanding of and commitment to equity, diversity, and inclusion.
- Excellent written and presentation skills, with the ability to communicate complex arguments effectively.
- Demonstrated ability to lead and motivate a fundraising team and volunteers.
- Passionate commitment to our mission and values.
If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in our mission to power the potential of young people
Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued. Since 1994, we have supported more than 1,000 local partners to reach more than 11 million children, and we’re working with new organizations all the time. With unique missions and culturally relevant approaches, GFC partners fiercely pursue our shared vision: securing a safe, vibrant, and equitable future for all children and young people.
You will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help our local partners deepen their impact and advocate for children’s rights. We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to constantly improve, and we strive to be youth centered.
Role Overview
This is an exciting opportunity to be part of a team that values creativity and impact and where your work directly contributes to powering the potential of children and young people.
This role contributes to the delivery of the key objectives of the Marketing and Communications team:
- To increase awareness of Global Fund for Children’s work (the number of people who ‘see’ and ‘think’ about our work).
- To increase the number of opted-in email subscribers.
- To convert supporters from people who ‘do’ (follow us on social media, sign up to the mailing list) to people who ‘care’ (fundraise, donate, take an action, share and create user-generated content).
You will be responsible for creating high quality, engaging and original content for various channels, including reels, carousels and posts for Instagram, Facebook and LinkedIn. You will be keen to develop and establish new communities on other channels as the social media landscape changes. Translating the work of our grassroots partners and GFC staff into powerful social media narratives, you will produce content that is aligned with our mission and ensure that we are maximising the potential of our digital channels to grow our supporter base and build a growing global movement.
You will collaborate with graphic designers, videographers, various digital agencies and colleagues around the world on a daily basis in undertaking your role coordinating campaigns and our daily social media schedule.
You should have a passion for staying up to date with industry trends and innovations, a track record of creating content aligned with cultural moments and a knowledge of how popular culture can drive social change. You will be skilled in producing viral content and driving actions and donations through social media.
To that end, you will also play a role in building relationships with our growing network of Global Ambassadors who use their networks and influence to raise the profile of our work and inspire their communities to take action. You will also provide support in managing relationships with our Global Ambassadors and other key influencers to maximise content opportunities and community building.
You will be focused on results and data. You will understand our key audiences and community building objectives and play a key role in growing the brand and profile of GFC and GFC leaders. You will be focused on analysing the performance and results of your work in order to inform future priorities. You will work with the team to generate and report back against our monthly KPIs.
If you are bursting with new ideas, care about supporting grassroots partners all over the world to power the potential of children and young people and have a passion for using popular culture and trends to drive social changes, we’d love to hear from you!
You don’t need to have experience working in social media in the charity sector, but you do need to have demonstrable skills in creating engaging content, growing followers, working collaboratively and converting engagement to donations and actions.
Position Responsibilities
Social Media Management and Digital Content Creation
- Support the execution of an integrated strategy for our social media channels including leading on content planning and creation, posting and analysis.
- Staying on top of trends and learning from analytics to create compelling and engaging content that meets agreed KPIs.
- Develop and produce high-quality multimedia content for various platforms, including social media, websites and email campaigns.
- Edit raw footage into finished videos using industry-standard software, ensuring alignment with brand guidelines.
- Support on digital ads delivery.
- Support in managing relationships with digital agencies.
- Support other teams across GFC to use social media as a method to engage and communicate with key audiences and stakeholders.
- Work with colleagues on managing third party specialists (freelancer or agency) to maximise our website maintenance and development, digital projects, paid advertising to ensure good return on investment and that objectives are met on time and on budget.
Email Marketing
- Act as social media content lead for major campaigns and fundraising activities
- Recommend and execute social media strategies to achieve fundraising and campaign objectives and KPIs.
- Support the delivery of the Marketing and Communications team email marketing programme to meet agreed open and click-through rate KPIs.
- Support the team to build, design and send acquisition and retention emails using the email distribution system (Pardot).
- Support the review and analysis of email marketing results, report and evaluate overall and specific campaign success.
Global Ambassador and Influencer outreach and support
- Lead on delivering the Global Ambassador engagement strategy and influencer engagement activities.
- Support the cultivation of existing and new influencers and Global Ambassadors. Work across teams to coordinate asks/outreach and ensure relationship managers are briefed and supported to deliver cultivation plans.
- Work with colleagues across the organisation to identify new potential celebrity supporters and influencers, develop one-pagers and coordinate sign-off process and develop recruitment plans to bring them on board.
Project management
- Lead and co-lead specific digital campaigns and projects throughout the year.
- Manage and catalogue digital assets (photos, case studies and videos) and upload them to digital asset management system.
- Along with your colleagues, make sure that ‘Safer Communication’ and safeguarding are at the heart of all our asset collection and creation. Undertake your work in line with the safeguarding policy and best practice for marketing and communications work.
- Undertake any other duties appropriate to the post as required by your line manager.
About You
Essential experience and skills
- A strong knowledge of social media trends and passion for creating engaging content.
- Significant proven experience of managing social media channels to achieve goals and objectives.
- Strong understanding of storytelling, pacing, and visual aesthetics.
- Passion for digital communications and social media platforms, up to date on the newest trends and excited about finding new creative ways of communicating.
- Proficiency in video editing software such as Adobe, Premiere Pro and Final Cut Pro.
- Proficiency with graphic design tools like Adobe Photoshop and Illustrator.
- Proficiency in using Canva
- Using an email marketing system (GFC currently uses Pardot)
- Working with a website content management system (creating webpages)
- Experience of using analytics insights (social media or Google Analytics for the website) to create reports. An ability to use these reports to make informed decisions when planning content based on what has performed well in the past.
- Working on multiple projects and juggling deadlines effectively.
- Calm under pressure.
- Creative and entrepreneurial, identifies and maximises opportunities
- Excellent communicator, written and oral
- Accountable team player, who can work across a multi-disciplinary team
- Analytical mind, constantly seeking to improve results and achieve goals
- Flexible and willing to learn
- Motivated to build and nurture positive professional relationships
Desirable experience and skills
- Knowledge of SEO best practices and how they apply to video content.
- Understanding of social media algorithms and best practices for content distribution.
- Experience of project management
- Some knowledge of/experience of setting up digital ads
- Experience of working in a hybrid setting across a variety of time-zones
- Working with a development/fundraising team to deliver financial goals or partnership deliverables
- A passion for the work of Global Fund for Children and the power and potential of children and young people.
What we offer you
Our team dreams big.
We work together to build a world where all children and youth are safe, strong and valued.
GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.
We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.
Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.
Terms and Conditions
Salary: This role is open to candidates from any location. If the candidate is based in the UK, the salary will be c. £50,000
Terms: Full-time contract, home-based with attendance from time to time at the UK office in central London when necessary or requested to deliver work plans.
Weekly hours: 35 hours per week
Flexible Working Location: This position is open to candidates from any location, but you must be able to collaborate easily, on a daily basis, with key colleagues (currently UK, Spain, Kenya) in the Marketing and Communications team.
Holidays: 30 days annual leave and eight public holidays. The basic annual leave allowance increases to 35 days after four years continuous employment.
Learning: GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.
Benefits: We strive to build a culture that embraces care and wellbeing.
Our global employee benefits include:
- Private healthcare insurance plan with comprehensive medical, dental and vision coverage
- Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)
- Flexible work arrangements - remote/hybrid/compressed work schedules
- Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions
- Employee Assistance Services
- Team Building and Social Committees
*Other benefits may apply, depending on the location of the employee
How do I apply?
In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following three questions, along with your CV through the following link: https://global-fund-for-children.breezy.hr/p/d5029304d5d0
Please pay particular attention to the word limit for each answer.
1) What excites you most about this role and how is it directly connected to your skills and experience (500 WORDS max.)
2) Describe a piece of digital content you have created that you are most proud of. Please tell us why and what did it achieve? (500 WORDS max)
3) What experience of safeguarding and safer communications would you bring to this role as it relates specifically to digital content creation and the execution of digital strategies? (500 WORDS max)
The deadline for applications is Tuesday 27th May 9am UK Time.
The first and second round interviews will be held during the first 3 weeks of June.
GFC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We particularly encourage applicants from communities that have historically been excluded from philanthropy and from under-represented groups including candidates who are LGBTQ+, from Black, African, and Afro-descendant or indigenous communities, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
Global Fund for Children partners with local organisations around the world to help children & youth reach their full potential & advance their rights

The client requests no contact from agencies or media sales.
Face-To-Face Membership Area Manager - Essex and North London
Reference: APR20256737
Location: Flexible in East and South East England - covering Essex and North London
Salary: £30,075.00 - £32,108.00 Per Annum
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
About the Role
As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Essex and North London, with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.
This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.
Key Responsibilities
- Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
- Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
- Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
- Travel & Flexibility: Regular travel across the East and South East (and occasionally wider regions) is required. A full UK driving licence is essential. Weekend work will be expected as part of the role.
What We’re Looking For:
- Proven experience in face-to-face fundraising and managing high-performing teams
- Strong leadership skills with the ability to inspire and develop team members
- Excellent communication and interpersonal skills
- Knowledge of ethical fundraising practices and relevant codes
- Ability to plan, organise, and think strategically
- Comfortable giving and receiving feedback
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership
- Familiarity with the RSPB’s mission and values is highly desirable
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts
- Pension: RSPB matches contributions up to 7%
- Green Benefits: Cycle to Work scheme and green loans
Additional Information
- This is a full-time for working 37.5 hours per week.
- Weekend work will be expected as part of the role.
Inclusion and Diversity
We are committed to ensuring our workforce reflects the communities we serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups. Please contact us if you require any additional support during the application process.
Closing date: 11:21, Friday 30th May 2025
We will be looking to conduct interviews from early June.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies. This team is now established with clear plans to engage kinship carer audiences, rooted in insights.
Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship. Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this.
Who we're looking for
This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team. Experience in working in the education sector, or an engagement role would be advantageous.
We’re looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you’ll be able to work across the organisation to further develop integrated marketing across Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers.
You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You’ll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.
Key responsibilities include:
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Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship’s awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services.
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Develop an expert knowledge of Kinship’s target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives.
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Ensure that all marketing plans and strategies align with, and support, the organisation’s brand strategy.
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Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups.
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Work closely with leads for Kinship’s different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned.
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Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities.
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Drive forward cross-departmental work to further develop the organisation’s email marketing strategic approach.
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Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness and provide regular reporting and analysis.
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Line management of a small team.
Essential criteria include:
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Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition.
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Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues.
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Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer.
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Extensive experience of project management and delivering ambitious plans on time, to budget and evaluating outcomes.
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Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social.
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Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via our recruitment agency partners, Ellwood Atfield, with your CV via the link.
- Application deadline: Wednesday 28 May, 9am
- First interview: Tuesday 10 June (online)
- Second interview: Thursday 19 June (in-person, Vauxhall)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in our Equality, Inclusion. Diversity Team. We are looking for an experienced EDI business partner to work across Barnardo's providing expert advice and guidance to help us meet our public sector equality duty. The successful applicant will have the opportunity to work on ambitious initiatives, contribute to our culture of belonging and support training and events to promote awareness of EDI.
Our EDI ambition is growing a culture where everyone belongs. EDI runs through everything we do and we work in a collaborative and enabling way across the whole organisation. Key areas of our work are compliance, culture, participation, cultivation of belonging, colleague journey, recruitment, progression and growth. Our data led insight enables us to measure impact and plan for the future. Our EDI objectives are fundamental to our work on our anti-racism, disability equality, LGBT+ strategy and gender equality.
As an EDI Business Partner, you will be responsible for ensuring that a proactive, high quality, professional and appropriate business focused EDI service is delivered by providing first class advice, guidance, information and support to colleagues, across all areas of the organisation to assist them in delivering Barnardo's Corporate Strategy.
You will be a subject matter expert in EDI and will be key to embedding EDI in decision making, ensuring we are compliant with legal requirements, delivering on our EDI objectives, anti-racism and disability equality commitments, key EDI projects, supporting colleagues with lived experience and contributing to a culture of belonging across the whole organisation. The role holder will be expected to have a knowledge of EDI legislation across the UK.
If this sounds like you, please apply today.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
About the role:
As a Night Support Assistant in our Wandsworth accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. Whether working alone or in coordination with nearby sites through our buddy system, you'll be part of a wider team committed to making a real difference - every night.
This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.
Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.
The working rota for this role is two nights per week - Friday and Saturday.
About you:
- Experience of developing good relationships with people, you should evidence qualities including flexibility and resilience. The ability to negotiate and influence others to change.
- The understanding of and the ability to apply knowledge of equal opportunities into practice, and the ability to engage and relate positively to people from a range of backgrounds and cultures.
- An understanding of the principles underlying a quality and customer focussed service with a willingness to work in a way that empowers our clients.
- A level of literacy, numeracy and IT skills sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday 25th May at midnight
Interview Date: Monday 9th June at QTR Service in Wandsworth
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We are currently seeking a HR Business Partner to join us at Battersea. This role business partners with our Operations, Intake & Rehoming, Volunteering, Animal Welfare and Clinic teams. The postholder will build collaborative relationships with leaders and managers to drive change and create positive impact for teams and individuals through a range of people practices and interventions.
The role of the HRBP is to critically question information and evaluate it to make judgements and decisions that mitigate people risks. We are looking for someone to consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd May 2025
Interview date(s): w/c 2nd June 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Overview
We’re looking for an experienced and talented Digital Communications Manager to take ownership of our digital communications channels and join us in our work to build a society that helps everyone stay healthier for longer.
We’ve introduced a new organisation structure to support our long-term ambition, and digital is a key part of this. From making sure we’re reaching our audiences and delivering an exceptional user experience, to ensuring we are telling our stories in a way that gets noticed and starts conversations.
You will be joining the corporate communications team, focusing on the Guy’s and St Thomas’ Foundation brand. This is our overarching brand which focuses on sharing the work of our endowment, our governance, and acts as our employer brand. In particular, you will be sharing how we use our assets for health through the work of the endowment.
You’ll be our in-house expert for all things digital and custodian of our website, social media, and email communications.
This means you’ll care deeply about creating and maintaining exceptional user centred digital experiences and communications and thrive when working highly collaboratively with a multidisciplinary team of colleagues to use digital to meet the needs of our audience and achieve our organisational goals.
Key relationships include the Corporate Communications Director and as well as Head of Corporate Communications, wider Corporate Communications team, endowment team, and other stakeholders. You’ll also manage relationships and projects with external develoers and service providers.
About us
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The team
You’ll work with colleagues across Guy’s & St Thomas’ Foundation.
Key relationships include: Head of Corporate Communications, Corporate Communications Director, Content Producer, Communications Lead – Endowment. Wider corporate communications team colleagues.
Wider relationships will include Digital colleagues embedded in our Impact on Urban Health & Charities teams., and the management of external service providers.
Key Responsibilities
- Act as lead for our website, social media channels and any future digital products for the Foundation brand, overseeing the day to day management of these channels and ensuring a pipeline of engaging content that supports communications objectives.
- Take a UX approach to content planning and channel management. Design, test and optimise targeted user journeys across all our channels.
- Take ownership for developing content for our Digital channels, including copy, images, gifs, and other formats of content. At times working alone, or collaborating with the corporate communications team.
- Work highly collaboratively with content and communications colleagues to ensure that our channels support the publication and promotion of our relevant and engaging content.
- Work closely with the corporate communications team, and advise on digital marketing strategy to make sure our website and content are discoverable by our audiences and engaged with, including managing our SEO and paid advertising campaigns via agency partners.
- Develop our measurement and reporting framework, making sure that data and actionable insights are captured and shared with teams to inform day to day decision making ensuring we’re driven by results.
- Drive forward an innovative approach to how we use digital to test and learn new approaches based on data and insight and knowledge of best practice.
Skills, Knowledge and Expertise
Skills & Experience
- Ownership of digital products including websites and channels, including day to day management of social media channels, preferably within a non-profit context.
- Day to day content production and planning of content for channels including website and social media.
- Capability to lead and run digital projects and campaigns with successful reach and impact.
- An audience centred, innovative and creative approach to presenting content across digital channels.
- Experience in developing targeted user journeys to meet strategic objective and user needs.
- Managing relationships with digital agencies and internal stakeholders.
- Experience of Digital Marketing and developing an email newsletter product.
- Expertise with the full spectrum of digital marketing and user experience, including search engine optimisation, paid digital advertising campaigns, conversion rate optimisation, user research and content design.
Knowledge and Qualifications
- An interest in issues around health equity and corporate communications.
- A deep understanding of digital platforms and infrastructure including content management systems, social media scheduling platforms, data visualisation platforms, and email service providers.
- A strong understanding of analytics, including Google Analytics, Google Search Console, social media analytics (e.g. Sprout), Hotjar, or similar analytics platforms.
- A strong understanding of content governance policies, content strategy and content design theory and practice.
- A strong understanding of user centred design and UX principles.
- A commitment to and understanding of web accessibility and readability.
- A thorough understanding of current data protection legislation
Abilities and Attributes
- Passionate about what digital enables for our work across the Foundation and able to bring an enthusiastic, innovative and pragmatic approach to it.
- Driven by insights, data and results.
- Excellent written and verbal communications skills.
- Excellent ability to understand and frame problems in order to determine effective and practical solutions.
- Ability to build great relationships with stakeholders to help them achieve their objectives.
- Comfortable working at pace, managing multiple projects and delivering operational work.
- Engaged with the latest digital developments and trends within the charity / health sector and happy to share learning and insight with colleagues.
- Committed to continuous improvement and living our values.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Local Delivery Lead, Homewards- Lambeth, London
- Salary: £55,000- £60,000 pa.
- Location: London/Hybrid, Local base office 3 days p/wk
- Contract Type: 12 Month FTC (MAT Cover)
- Holiday: 25 days per annum
- Hours: 37.5 hours per week (Monday to Friday)
- Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Role Purpose:
Are you passionate about creating real, lasting change? The Royal Foundation is looking for a dedicated Local Delivery Lead, to lead the transformative Homewards programme in Lambeth. Homewards spans across six flagship locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole with an ambitious mission: to show that ending homelessness is possible, making it a rare, brief, and unrepeated.
The role will provide the strategic and operational leadership to oversee and coordinate the delivery of the Homewards programme in Lambeth to ensure its success. They will be able to inspire and motivate a diverse community of stakeholders and partners from the public, private and third sectors to deliver a shared action plan that will put their location on a trajectory to end homelessness.
We’re looking for a proactive, strategic thinker with strong leadership and relationship-building skills. Be part of a pioneering programme with the potential to scale and create lasting change across the UK and beyond.
Key Objectives:
- Leading a multi-agency coalition to deliver an impactful, inclusive action plan focused on homelessness prevention.
- Supporting the design and delivery of local projects while aligning with national strategic initiatives.
- Overseeing progress, governance, and budgets with support from the Homewards team.
- Cultivating a culture of collaboration, inclusion, and innovation.
- Managing stakeholder relationships and providing line management for the Local Delivery Officer.
Knowledge and Experience:
- Experience in supporting projects or events.
- Familiarity with fast-paced, complex projects.
- Experience managing stakeholders.
- Relevant experience in the homelessness sector, charity sector, or local government.
- Experience involving those with lived experience of homelessness in project work.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Familiarity with project management tools like Monday . com, MS Project, Smartsheet, Trello, or Salesforce.
Personal Qualities:
- Collaborative and efficient.
- Driven to make a positive impact.
- Highly organised with effective workload management.
- Self-motivated and flexible team player.
- Discreet with sensitive information.
- Motivated and eager to learn.
- People-oriented, able to work closely with diverse stakeholders.
Our Company & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment. We promote an inclusive workplace that values diverse perspectives and supports a culture of collaboration and curiosity. We encourage applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please apply with your CV and a one-page cover letter explaining your motivation and how you meet the required skills and experience by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.