People manager jobs in doncaster, nottinghamshire
Main purpose of post
The main purpose of the Grant Giving Coordinator is to lead the efficient and
transparent administration of the charity’s grant-making programmes, ensuring
that financial support is delivered to partner organisations in line with the
charity’s mission to improve the lives of those affected by cancer.
The role is responsible for managing the full grant cycle—from application and
assessment to decision-making, monitoring, and reporting. The Grant Giving
Coordinator plays a key role in supporting applicants throughout the process,
maintaining accurate records, tracking impact, and ensuring that all activity
complies with internal policies, governance requirements, and charitable
objectives.
By coordinating funding processes that are accessible, accountable, and
outcomes-focused, this role helps to ensure that the charity’s resources are used
effectively to support cancer patients and their communities across the region.
Key Responsibilities
Grant Programme Management
Coordinate the end-to-end grant cycle, including application
management, eligibility checks, panel support, and award notifications.
Maintain and update grant guidelines, application forms, and supporting
materials.
Manage the grant database, ensuring accurate records of applications,
awards, reporting deadlines, and impact data.
Respond to enquiries from individuals, and organisations applying for
funding.
Assessment & Reporting
Assist in assessing applications against published criteria, and prepare
summaries and recommendations for grant panels or decision-makers.
Monitor grant reporting deadlines and ensure grantees submit required
information.
Support the evaluation of grant outcomes, including gathering feedback
and reporting on impact to internal and external stakeholders.
Governance & Compliance
Ensure the grant-making process aligns with the charity’s policies,
funding priorities, and charitable objectives.
Maintain confidentiality, data protection, and ethical standards
throughout all grant-giving activities.
Prepare reports for internal teams, funders, and the Board as required.
Stakeholder Engagement
Build strong, supportive relationships with grant applicants and
recipients.
Work with communications and fundraising teams to share impact
stories and promote funding opportunities.
Support collaborative funding or partnership initiatives as needed.
Who you are
We are seeking a motivated and detail-oriented Grant-Giving Coordinator to manage
and administer our charitable grants programme. This key role will ensure that
funding is distributed efficiently, transparently, and in line with the charity’s
objectives. You will be the first point of contact for applicants, manage the grant
application process, support monitoring and evaluation of funded activities, and help
report on the impact of our giving. This is a rewarding opportunity to be part of a
team that directly improves the lives of local people affected by cancer.
About you:
You will enjoy managing external and internal relationships
You will have excellent communication skills (both written and oral)
Be detailed-oriented and enjoy working to clear and transparent processes
Able to manage your own workload and priorities to agreed deadlines
Enjoy showing the public the positive impact of our grant-giving work on the
lives of local people
Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
Support and encourage harmonious internal and external working
relationships
Make a positive contribution in delivering the charity’s strategy and raising the
profile of Weston Park Cancer Charity
How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Thursday 25th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
Interviews to be held W/C 8th September (subject to change).
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-223 201
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role that really matters? Are you passionate about gender equality and ending world hunger sustainably? If yes, this could be the role for you!
Role: Country Director
Reports to: The Board of Trustees
Hours: Full-time
Location: UK based with frequent travel to London
Who we are…
We’re The Hunger Project UK. Nice to meet you. We’re a UK registered charity committed to the sustainable end of world hunger. Our vision is a world without hunger.
Our mission is to end hunger and poverty by pioneering sustainable, grassroots, women-centered strategies and advocating for their widespread adoption in countries throughout the world. We are reaching an estimated 12.8M people around the world through 10,000 partner communities and 2,200 project sites.
Our programs are based on an innovative, holistic approach, which empower women and men living in rural communities to become agents of their own development and make sustainable progress in hunger and poverty reduction.
Our team is all around the world…from our programme countries, to our partner countries such as Australia, the Netherlands, Canada and more; with our global Head Office in New York City, US. We are all industrious, passionate, and committed; a mighty force of changemakers living around the world.
Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team in our global scheme of things. We have big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge.... come and join us.
What we need…
We are looking for an experienced fundraiser keen to step in and lead our efforts to scale our fundraising here in the UK. You will be a hands-on leader, getting stuck into everything from fundraising to operations, while ensuring impeccable financial sustainability.
The ideal candidate would have more than 5 years leadership experience (with a sales, marketing, or fundraising background), ideally in international development, but a background in charity is not essential. You’ll have managed a team and worked collaboratively with a Board in a previous role.
We’re looking for someone who is happy learning from our partner and programme countries and maximising limited resources, to have big impact. We’ve laid strong foundations; we now need you to get us in front of philanthropists, corporates, trusts and more!
Can you enrol people in a vision, get people taking action, mobilise funds and get things moving? If yes, you’re our person!
This role is for you if:
- You have a deep and genuine desire to make the world a better place and are passionate about gender equality and a world without hunger.
- You are truly collaborative and would rather follow existing guidance, than re-invent the wheel and work in silos.
- You have experience working with philanthropists and/or trusts and foundations, as these are two key audiences for us to scale.
- You can keep your eye on the big picture, but aren’t afraid to roll up your sleeves and get the minutiae done.
- You’re a safe and steady pair of hands.
- You have impeccable written and spoken communication skills and are great at getting people on board with your vision.
- You’re a people person and brilliant networker, with a contacts book the envy of most!
The client requests no contact from agencies or media sales.
Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the trusts in Chester & Wirral Area so you will need to live not too far from this area and drive and have access to a car.
This role is remote but you will be visiting the trusts when needed in Chester & Wirral.
We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.
The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support
The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.
Hours: 35 hour per week (with occasional weekend or evenings)
Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.
As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)
Purpose:
We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.
Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.
You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.
This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.
Your role
You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.
Your focus will be on:
- Growing income from in-memory giving through proactive supporter engagement and lead conversion.
- Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.
Responsibilities
In Memory Fundraising
· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.
· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.
· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.
· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.
· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.
· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.
Legacy Marketing & Pledger Stewardship
· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.
· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected
· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.
· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.
- Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.
Other Duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.
· Keep up-to-date with sector trends and developments in legacy and in memory giving
· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements
· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
Performance Measures
Monitoring & Insight
· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.
· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.
· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.
Organisational Skills & Values
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel to other JGDR Centres and partner organisations where needed.
· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.
Relationships
In Memory supporters
Legacy Pledgers
Funeral Directors
Pet Crematoriums
Centre staff
Retail staff
Fundraising & Marketing Team
Role-specific knowledge & skills
You are:
· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.
· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.
· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.
· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.
· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.
· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.
· Experienced in using CRM databases to input, monitor, and
· report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
The client requests no contact from agencies or media sales.
Email Marketing Executive
Reference: AUG20258418
Location: Flexible in UK
Contract: Fixed Term for six months
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
The Email Marketing Executive plays a key supporting role in the planning and delivery of our email communications.
This role is responsible for supporting effective email campaign delivery by collaborating with stakeholders to shape email plans, providing feedback on content, and ensuring journeys are well structured and delivered to a high standard. The postholder will also be responsible for reporting on campaign performance and providing actionable insights to support ongoing improvement.
You will work directly with the Email Channel Owner and contribute to ensuring consistency and efficiency in delivery and compile regular reports on email performance. Collaboration, attention to detail, and a solid understanding of email marketing best practice are essential for success in this role.
Essential skills, knowledge and experience:
- Email platform proficiency: Experience using email marketing tools, ideally Salesforce Marketing Cloud.
- Understanding of best practice: Familiarity with email marketing standards, GDPR compliance, and optimisation techniques.
- Email design awareness: Understanding of layout, branding, and accessibility in email templates (design tools a bonus, but not essential).
- Collaborative working: Strong interpersonal skills to work effectively with stakeholders, creative teams, and technical colleagues.
- Attention to detail: High accuracy in reviewing and deploying emails, managing timelines, and following processes.
- Analytical skills: Ability to interpret performance data and generate actionable insights.
Desirable skills, knowledge and experience:
- HTML: Basic ability to code and troubleshoot HTML emails when required.
- AMP script: Basic ability to build and amend Salesforce Marketing Cloud scripts.
Closing date: 23:59, Fri, 12th Sep 2025
We are looking to conduct interviews for this position from 22nd September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



About the role
If you’re a writer who can come up with incredible headlines, craft copy across multiple channels and are driven by a strong desire to do some good in this world, then we want to meet you.
As our Creative Copywriter, you’ll be joining a talented and friendly creative team who recently won In-House Agency of the Year at the Inside Out Awards.
We think and work a like an agency – we’re not here to simply cross the T’s and dot the I’s. Our work is all about finding the big ideas, so we need this to be one of your superpowers (and you’ll need a portfolio to prove it).
Our team takes on a variety of briefs from across the organisation and things move quickly. One day, you might be working on our Christmas fund-raising campaign. The next, you could be brainstorming ideas for an event or writing copy for a cash-appeal mail out. Whatever the brief, you’ll be taking projects from concept to completion, always working alongside a designer and a Creative Lead.
You’ll need real understanding of social media, an exceptional grasp of brand voice, meticulous attention to detail, excellent proofreading skills and all the versatility you’d expect from a top-notch copywriter.
Does this sound like you? Then let’s have a chat.
Role specifics
- At least 3-5 years of advertising copywriting experience in an agency or an in-house team.
- Ability to craft sharp headlines and write copy across all channels—from film and OOH to social and cash appeal mailers.
- Team player with strong interpersonal skills and ability to effectively present and articulate ideas to stakeholders.
- Excellent planning and organisation skills, able to meet tight deadlines and prioritise, while focusing on quality.
- Good understanding of digital media best practices and deep knowledge of social media.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
As our Creative Copywriter, you’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
Executive Director, DIVA Charitable Trust
About DIVA
DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.
Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.
Job description
The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.
A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.
Core Responsibilities
·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.
·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.
·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.
·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.
·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales
·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.
Person Specification / Attributes
The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.
Essential skills and experience
·Demonstrable track record of raising significant income from a variety of sources
·Excellent stakeholder management and communication skills
·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues
·Good understanding of financial accounting and budgeting in the charity sector
·Strategic and innovative thinking
Desirable but not essential
·Experience of working in or with the LGBTQIA+ movement
·Experience of working in media or communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Church Army
Church Army exists to ensure that those on the margins of society know and experience the transformative love of Jesus Christ.
We are an Anglican evangelistic mission agency and our founder’s aim was to reach those who felt no affinity with the church. Rather than expecting people to come into church buildings, he instead grew a community of evangelists who went wherever they were needed to share the message of Jesus in word and action.
With the same mission in mind, we have never stood still, always adapting to the changing needs around us. We now have a mission community of over 500, including over 200 active Commissioned Evangelists working across the UK and Ireland.
Under the leadership of a new CEO, Matt Barlow, Church Army is going through a period of considerable change which will shape the charity for generations to come.
About the role
The Director of Engagement (DoE) role has a pivotal role to play in the future of Church Army. Working closely with the CEO as part of the Senior Leadership Team, the DoE will lead the fundraising and communications strategy and provide oversight to the Engagement Team.
Given this period of change, the role needs someone with a good degree of agility, flexibility, and resilience. The right candidate will be more of a leader than a manager – but with the ability to do both – with an ability to operate in a faith based sector. Both humility and courage are essential characteristics.
We are seeking a strategic leader, with a track record of success in income generation, who can lead and develop a high-performing team and drive change through vital season.
How to Apply
Carnelian has been appointed by the Board to lead this search. Please get in touch if you would like to explore this role further.
Interviews with Carnelian will take place in September 2025. Shortlisted candidates will be invited to interview with Church Army in October 2025.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.




ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 14:00 on Monday 1 September.
THE ROLE
We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods. We are fighting for the health of people and the planet with every tree.
You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership, and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause.
Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values. Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission.
You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all.
Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
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Enhanced Employer Pension
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Life Assurance
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Flexible & Hybrid Working Options
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Generous Annual Leave (25 days + bank holidays)
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Annual leave buy and sell
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Enhanced Parental Pay
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Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on Monday 6 October 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a values-led national children’s rights charity in their search for a new Executive Director.
This is a rare opportunity to lead a values-driven organisation that protects the rights of children in institutional settings such as care, mental health units, and custody. The charity combines legal expertise, advocacy, and direct advice to create meaningful change.
Location: Remote within England, with regular travel to London and occasional travel across England
Salary: £62,000 per annum + 6% employer pension contribution
Contract: Permanent, full-time with flexible working (between 8am–8pm)
Key Areas of Responsibility:
- Lead strategic planning and oversee delivery of the current strategy
- Act as Designated Safeguarding Lead and uphold best practice in child protection
- Ensure effective governance and legal compliance
- Lead income generation from trusts, foundations, and individuals
- Represent the charity externally with integrity and passion
- Oversee impactful delivery across legal, policy, and participation programmes
- Champion an inclusive, rights-based culture within the team
About You:
We are seeking an experienced and principled leader with:
- Significant leadership experience in a rights-based or children’s organisation
- Expertise in England’s legal and policy frameworks relating to children’s rights and institutional care
- Demonstrable success in fundraising and building sustainable income
- Strong communication skills and experience of public advocacy
- Confidence in leading strategy, people, and change in a small organisation
- Lived or professional experience of institutional care settings is highly desirable
This role would suit someone with the independence, emotional intelligence, and vision to lead a high-impact charity working at the intersection of children’s rights, law, and policy.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.
I am accountable for…
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Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.
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Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.
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Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.
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Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.
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Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.
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Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.
I am responsible for:
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Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.
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Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.
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Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.
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Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.
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Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.
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Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.
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Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.
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Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.
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Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.
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Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.
3-Month Goals:
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Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.
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Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.
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Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.
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Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.
6-Month Goals:
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Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.
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Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.
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New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.
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Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.
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Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.
9-Month Goals:
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Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.
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Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.
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Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.
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Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.
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Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.
Essential Criteria
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Proven experience in charity grant management.
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Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.
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Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.
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Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.
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Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.
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Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.
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Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.
Desirable Criteria
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Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.
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Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.
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Policy development: Experience in developing or reviewing grant-making policies and procedures.
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Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
The application window for this role has been extended and will close on Friday the 5th of September 2025.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
Our Client is a dynamic and passionate team committed to reversing the most significant decline in young people's well-being in over a generation. They believe it's not inevitable that children's lives get harder every year and they have a bold plan to change this. Their Major Appeal represents the most ambitious investment in early help and mental health support they have ever made. The team is now looking to appoint an Associate Director of Philanthropy (Major Gifts), and Prospectus is leading the search.
Associate Director of Philanthropy (Major Gifts)
Full time, 35 hours per week (flexible arrangements considered)
Permanent
Work from anywhere (regular London travel required)
£60,000-£65,000 per annum
The Associate Director of Philanthropy (Major Gifts) will take a pivotal role in leading major gift fundraising activities, helping to deliver transformational impact for young people across the UK. Working closely with the Director of Philanthropy & Partnerships, senior leadership, and trustees, they will identify and engage networks, opportunity, and influence to secure high-value support for the charity's mission. With the team, this role will develop the foundations of a best-in-class philanthropy programme, building the products, processes, systems, and culture that will sustain long-term success.
The successful candidate will bring a substantial track record of personally securing significant (six-figure) gifts and experience in building major gift fundraising programmes. They will be adept at establishing effective processes and methodologies to support high-performance philanthropy, managing high-value donor portfolios, and delivering exceptional cultivation, solicitation, and stewardship. They will have proven experience as a senior manager, leading high-performing teams, and overseeing special philanthropy events as part of wider major giving strategies. Strong knowledge of the UK philanthropy market, the legal and regulatory environment, and the ability to work with volunteer fundraisers and senior stakeholders to solicit donations are essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.
The role
This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome. Full time hours are 37 hours per week.
We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need. From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.
National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.
You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances. You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.
You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.
The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The client requests no contact from agencies or media sales.