People manager jobs in ely, cambridgeshire

• Do you enjoy building robust, well-structured features that improve how people interact with digital platforms?
• Are you confident working across front and back end to deliver accessible, high-quality code?
• Do you thrive in a supportive, agile team where clean delivery matters more than job titles?
• Do you want to play a key role in delivering features that support educators and learners across post 16 education?

Then this could be the role for you.
 

Learning on Screen is looking for experienced Full Stack Developers to build, maintain and improve our flagship platforms—Box of Broadcasts (BoB) and TRILT. Reporting to the Digital Development (Technical) Lead, you will join a small, agile team focused on accessibility, performance, and continuous improvement. You will take ownership of feature development, write production-ready code, and help shape our cloud-native AWS infrastructure. This is a hands-on role where you will deliver regular feature releases, enhance platform stability, and support secure, user-centred services for post 16 educators and learners.

Role Overview

Job title: Full Stack Developer
Salary: £40,000 (£50,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: Digital Development (Technical) Lead

What you will be doing

• Building and maintaining features across BoB, TRILT, and related platforms
• Developing secure, high-quality code across front-end and back-end systems
• Creating responsive, accessible user interfaces and improving usability
• Working in an AWS-hosted environment to support performance and reliability
• Supporting API development, data integrations, and CI/CD pipelines
• Debugging, maintaining, and optimising platform features
• Collaborating with the Digital Development Lead and wider team in agile delivery cycles
• Following best practices in documentation, version control, and secure development

What we are looking for

• Proven experience in full stack development using modern frameworks (e.g. JavaScript/TypeScript, Node.js, React)
• Strong understanding of front-end and back-end development principles
• Hands-on experience with AWS services (e.g. Lambda, S3, CloudFront, RDS, CloudWatch)
• Experience working with APIs, databases, and cloud-based deployment pipelines
• A user-focused approach with strong attention to accessibility and interface quality
• Experience working in agile teams and delivering to sprint goals
• A collaborative mindset with strong problem-solving skills and attention to detail

Bonus if you have:

• Experience building platforms for education or mission-led organisations
• Knowledge of WCAG accessibility standards and inclusive design
• Awareness of GDPR and secure data handling
• Interest in streaming or audiovisual technology

This is a brilliant opportunity to apply your technical skills in a meaningful way—building platforms that support both educators and learners and make a real impact across the UK education sector.

About us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Prospectus is delighted to be working with our client to recruit a North East Lincolnshire Operational Lead.

The organisation helps local people take control of their town’s future, together. Across the country, people are working to make things better. They spot what’s needed, bring others with them and start creating change. But too often, they’re doing it in spite of the system, not because of it. Short-term funding kills momentum. Distant rules block action. Local people rarely get to decide what happens next.

The charity exists to change that. We support shared local visions, connect energy and ideas, and help long-term funding flow to what matters most, as decided by the people who live there.

In North East Lincolnshire, this approach is already taking root. We are now looking for a grounded and ambitious person to help shape the next phase of the work by working closely with leaders across the town.

You’ll support a bold, shared strategy and work alongside others. As well as building trusted relationships across a variety of sectors (public, business and voluntary) and supporting inclusive ways of working, you will play a key role in making our operational model work in practice, so that good ideas can grow and change can last. You’ll network, drive and deliver events, and be the catalyst for driving great local ideas into reality.

The successful candidate will bring experience of supporting and leading change in a place or within different communities. You’ll be a confident networker with experience building relationships across sectors, comfortable balancing detail and big picture thinking and committed to supporting a long-term change. You’ll have an adaptable approach, being able to engage with local businesses one minute, through to key stakeholders in the local authority. A strong connection to and care for a thriving future North East Lincolnshire is essential.

This is a permanent, full-time role (four-day working week with compressed hours). The role is based in North East Lincolnshire with regular travel across the area and occasional meetings in London.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.

Interviews: Early September

SSAFA’s Grants and Statutory Income Team, operating across the UK, are proud to announce this role as part of their strategic plans to develop a steady and growing source of income from statutory organisations.

About the role

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Statutory Grants Manager, this role is fundamental in developing, advancing and championing both new and existing income from local authorities, health providers, and other local commissioning bodies and grant funders. The aim of this role is to increase income generation in this area whilst enhancing SSAFA’s visibility and profile within these organisations on a local level. Achieving this will require the development of strong, strategic relationships, underpinned by excellent bid writing skills to produce effective proposals for support.

SSAFA is entering into an exciting period of strategic development with this income stream and if successful, you will be part of a small team with the potential for career development.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East or South West of England as the role will focus on these regions and will require regular travel within them. There will also be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success 

About you

We are seeking an exceptional candidate who thrives on challenge and brings a strong understanding of the statutory funding landscape. You will be a determined, highly motivated individual, with a proven track record of securing significant funds from statutory organisations. You will be a natural communicator with proven success with bid writing and presentation skills. You will be a confident networker, able to represent the charity to external stakeholders and will excel at developing strong relationships with statutory organisations, both in person and remotely whilst working from home. An ability to self-motivate with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight Monday 25 August 2025

Interviews: TBC

Executive Director, DIVA Charitable Trust

About DIVA 

DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.

Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.​​

Job description

The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.

A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.

Core Responsibilities

·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.

·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.

·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.

·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.

·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales

·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.

Person Specification / Attributes

The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.

Essential skills and experience

·Demonstrable track record of raising significant income from a variety of sources

·Excellent stakeholder management and communication skills

·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues

·Good understanding of financial accounting and budgeting in the charity sector

·Strategic and innovative thinking

Desirable but not essential

·Experience of working in or with the LGBTQIA+ movement

·Experience of working in media or communications 

Harris Hill is delighted to be working with a values-led national children’s rights charity in their search for a new Executive Director.

This is a rare opportunity to lead a values-driven organisation that protects the rights of children in institutional settings such as care, mental health units, and custody. The charity combines legal expertise, advocacy, and direct advice to create meaningful change.

Location: Remote within England, with regular travel to London and occasional travel across England
Salary: £62,000 per annum + 6% employer pension contribution
Contract: Permanent, full-time with flexible working (between 8am–8pm)

Key Areas of Responsibility:

• Lead strategic planning and oversee delivery of the current strategy
• Act as Designated Safeguarding Lead and uphold best practice in child protection
• Ensure effective governance and legal compliance
• Lead income generation from trusts, foundations, and individuals
• Represent the charity externally with integrity and passion
• Oversee impactful delivery across legal, policy, and participation programmes
• Champion an inclusive, rights-based culture within the team

About You:

We are seeking an experienced and principled leader with:

• Significant leadership experience in a rights-based or children’s organisation
• Expertise in England’s legal and policy frameworks relating to children’s rights and institutional care
• Demonstrable success in fundraising and building sustainable income
• Strong communication skills and experience of public advocacy
• Confidence in leading strategy, people, and change in a small organisation
• Lived or professional experience of institutional care settings is highly desirable

This role would suit someone with the independence, emotional intelligence, and vision to lead a high-impact charity working at the intersection of children’s rights, law, and policy.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics. 

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the trusts in Chester & Wirral Area so you will need to live not too far from this area and drive and have access to a car.

This role is remote but you will be visiting the trusts when needed in Chester & Wirral.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our Client is a dynamic and passionate team committed to reversing the most significant decline in young people's well-being in over a generation. They believe it's not inevitable that children's lives get harder every year and they have a bold plan to change this. Their Major Appeal represents the most ambitious investment in early help and mental health support they have ever made. The team is now looking to appoint an Associate Director of Philanthropy (Major Gifts), and Prospectus is leading the search.

Associate Director of Philanthropy (Major Gifts)

Full time, 35 hours per week (flexible arrangements considered)

Permanent

Work from anywhere (regular London travel required)

£60,000-£65,000 per annum

The Associate Director of Philanthropy (Major Gifts) will take a pivotal role in leading major gift fundraising activities, helping to deliver transformational impact for young people across the UK. Working closely with the Director of Philanthropy & Partnerships, senior leadership, and trustees, they will identify and engage networks, opportunity, and influence to secure high-value support for the charity's mission. With the team, this role will develop the foundations of a best-in-class philanthropy programme, building the products, processes, systems, and culture that will sustain long-term success.

The successful candidate will bring a substantial track record of personally securing significant (six-figure) gifts and experience in building major gift fundraising programmes. They will be adept at establishing effective processes and methodologies to support high-performance philanthropy, managing high-value donor portfolios, and delivering exceptional cultivation, solicitation, and stewardship. They will have proven experience as a senior manager, leading high-performing teams, and overseeing special philanthropy events as part of wider major giving strategies. Strong knowledge of the UK philanthropy market, the legal and regulatory environment, and the ability to work with volunteer fundraisers and senior stakeholders to solicit donations are essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Charity and The Vision.    

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.    

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.    

Role Mission.  

At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.  

I am accountable for…  

• Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.  

• Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.   

• Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.  

• Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.  

• Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.  

• Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.  

I am responsible for:  

• Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.  

• Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.  

• Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.   

• Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.  

• Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.  

• Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.  

• Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.   

• Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.  

• Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.  

• Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.  

3-Month Goals:  

• Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.  

• Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.  

• Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.  

• Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.  

6-Month Goals:  

• Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.  

• Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.  

• New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.  

• Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.   

• Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.  

9-Month Goals:  

• Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.  

• Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.  

• Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.  

• Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.  

• Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.  

Essential Criteria  

• Proven experience in charity grant management.  

• Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.  

• Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.  

• Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.  

• Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.  

• Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.  

• Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.  

Desirable Criteria  

• Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.  

• Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.  

• Policy development: Experience in developing or reviewing grant-making policies and procedures.  

• Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.  

Additional Information  

• The role may require occasional evening or weekend work  

• Enhanced DBS check required  

• Travel will be required to events and team training days  

The Scotty’s Way  

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:   

1. Families Come First  

1. Everyone a Supporter, Every Supporter a VIP  

1. Love What You Do  

1. Remember, Every Day  

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.  

The application window for this role has been extended and will close on Friday the 5th of September 2025.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.   

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.   

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.  

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.

The role

This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome.  Full time hours are 37 hours per week.

We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need.  From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.

National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident.  You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

What you will need to succeed

National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.

You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances.  You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.

You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.

The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are offering:

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports over 3,200 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 160 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Finance Assistant has responsibility for a variety of finance functions including the purchase and sales ledger, making payments to suppliers, invoicing Corporate Partners and Schools and reconciling bank accounts. They support the day to day running of the Finance Team ensuring that tasks such as posting invoices, reconciling customer accounts, supporting credit control and chasing non-payments are carried out in a timely and accurate fashion. 

The Finance Assistant reports to and works closely with the Head of Finance and plays a critical role in resolving finance queries from Chapter One colleagues, maintaining accurate financial records, supporting internal processes and contributing to the effective financial management of Chapter One. 

This role is ideal for someone who has experience in a similar position within a finance team and has good working knowledge of accounting principles and a basic understanding of income for charities. They will work remotely and will need to have access to a reliable internet connection. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered) as well as monthly all staff virtual meetings which are held on the first Wednesday of each month from 12:00 - 13:00; participation is mandatory.
 

How to Apply

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. Application instructions included below.
 

Interview Dates

First Round Interviews: w/c Monday 1st September
Second Round Interviews: w/c Monday 8th September
 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation

Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!
 
Helpforce is on a mission to revolutionise health volunteering and we need a dynamic, strategic, and results-oriented Head of Business Development to be at the forefront of this exciting journey. This is your chance to shape the future of a rapidly growing national charity, working at the intersection of innovation, impact, and social good.
 
In this role, you'll be responsible for driving the growth of our income-generating portfolio, securing new business, and forging high-value partnerships with the NHS and the broader healthcare sector. You'll also oversee the fundraising function, ensuring seamless alignment between our commercial growth and philanthropic income. This dual role is perfect for a senior professional who thrives on relationship building, business innovation, and revenue generation from both commercial and charitable sources.
 
Since our launch in 2017, we've been pioneers with a clear vision for a nation where volunteering is integral to healthcare being its very best. We collaborate closely with NHS Trusts and other healthcare organisations to co-create expert volunteering models that meet healthcare’s biggest challenges, while generating evidence that showcases the value and impact of initiatives. Our insights empower health leaders across the UK to invest in solutions that enhance patient experience, reduce pressure on staff, and bring meaningful benefits to tens of thousands of people who volunteer their time and talents.
 
This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.
 
Key Responsibilities
 
Business Development — Core Focus
 
 

• Develop and lead the business development strategy to expand market presence, secure new contracts, and grow sustainable income streams.
• Identify new markets, service offerings, and strategic partnerships that align with Helpforce’s mission and impact goals.
• Lead negotiations for contracts, partnerships, and commercial agreements.
• Oversee the preparation of bids, proposals, and tenders, working with internal teams to ensure high-quality submissions.
• Leverage Helpforce’s reputation and evidence of impact to generate new business opportunities.
• Conduct market research and competitor analysis to inform strategic decisions.
• Build strong commercial relationships with public sector bodies, corporate partners, and health system leaders.

 
Fundraising — Leadership Oversight
 

• Provide strategic oversight of all fundraising activities including trusts, foundations, major donors, and institutional funders.
• Directly line manage the fundraising function, providing leadership, coaching, and performance oversight.
• Support the development of high-quality funding applications, stewardship plans, and donor communications.
• Ensure fundraising activities comply with ethical standards, contractual obligations, and regulatory requirements.
• Work closely with the CEO and Trustees on high-value fundraising relationships.

 
Leadership & Strategy

• Serve as a key member of the Senior Management Team (SMT), contributing to organisational strategy and leadership.
• Set income targets, KPIs, and performance metrics across business development and fundraising.
• Work with Finance to monitor budgets, forecast income, and manage financial risks.
• Represent Helpforce externally at high-profile events, conferences, and with key stakeholders.

 
Relationship Management

• Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders.
• Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate.

 
Person Specification
 
Essential

• Senior-level experience (7 years) in business development, commercial partnerships, or strategic fundraising,
• Experience in a non-profit, NGO, social enterprise, or impact-driven business.
• Proven track record of securing significant business contracts or partnerships.
• Strong leadership and line management experience.
• Excellent negotiation, commercial acumen, and contract management skills.
• Outstanding relationship-building skills with diverse stakeholders including public sector, corporate, and philanthropic partners.
• Experience in setting and delivering income growth strategies.
• Strong written and verbal communication skills for proposals, reports, and presentations.

 
Desirable

• Sector knowledge: [e.g. healthcare, NHS].
• Knowledge of CRM systems and fundraising databases.

 
Equality and Diversity
 
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
 
Location: Remote, but travel to the London office will be required, as will UK wide client meetings.
Salary: c.£62,000 per annum
Benefits: Competitive
 
Closing date for applications is 21st August 2025. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.
 
REF-223097

Salary: £28,900 – £37,000 (plus £312 home-office allowance)
Contract: Permanent, full-time
Location: Remote – Home based
Closing date: Sunday 17th August
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

Are you a meticulous and motivated events professional looking to take the next step in your career? We’re excited to be working with Barnardo’s, the UK’s largest children’s charity, as they recruit a proactive and detail-oriented Special Events Executive to join their growing Special Events team.

This is a fantastic opportunity to be part of a small but ambitious team driving a key growth area of fundraising. You’ll support the delivery of high-value, high-profile events, working closely with Event Managers on everything from planning and logistics to guest communications and on-the-day coordination. You’ll also take ownership of smaller solo events and help develop new income streams through beneficiary-led activities.

This role offers variety, challenge, and the chance to make a real impact. You’ll be involved in the full event cycle and play a key role in shaping the supporter experience, ensuring every detail is delivered to the highest standard.

To be a successful Special Events Executive, you will need:
 

• Experience supporting or delivering events, ideally within the charity or corporate sector
• Excellent organisational skills and the ability to manage multiple priorities across several projects
• Confidence managing budgets, volunteers, and external suppliers
   

If you’d like an informal chat about the role, please call and ask to speak to Jake.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We use our deep sector knowledge and experience to match candidates with the most suitable roles. Our relationship-led approach means we work ethically and supportively to help people find their perfect role in the not-for-profit sector.

We’re committed to improving equality across the sector — you can read more about our diversity pledge on our website.

Please note, if enough applications are received, the charity reserves the right to close the application period early.

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.