People partner jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.
Role Specific Responsibilities:
· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.
· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.
· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.
· Give advice and assistance with housing problems including information on housing options.
· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.
· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required. Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.
· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.
· Work in a performance target-led environment and have a commitment to attaining those targets.
· Prepare timely and accurate reports.
· Identify and implement good administrative practices and procedures.
· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.
· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.
· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.
· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.
· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.
· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.
· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.
· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.
· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.
· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.
· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.
· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.
· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.
· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.
· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.
· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.
· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.
· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.
· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.
· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.
· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.
· To input and extract information from Stay’s IT systems, including client information.
· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.
· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Engaging with clients and the local community to co-produce a programme of activities and sessions.
· Encourage and motivate clients to engage and participate in activities and sessions.
· Other duties commensurate with the post as may be determined from time to time.
Staff Expectations – how we do things
Administration Duties
· Maintain accurate records, both paper and electronic.
· Assist in the production of management information related to key performance indicators.
Financial Management
· Work within departmental budgets and aim to achieve value for money in all areas.
· Ensure compliance with all financial policies and procedures.
Relationships and Partnerships
· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.
· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
Client Involvement
· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.
· To make a difference to clients through support which everyday impacts on their lives for the better.
Quality Assurance
· Report on performance monthly to line manager within deadline.
· Assist in addressing any improvements required from internal or external audits.
· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.
· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.
· To continuously review own working practices in line with client feedback and current best practice.
· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.
Culture, Values and Behaviour
· To articulate and personally demonstrate Stay’s values both internally and externally.
· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.
· To contribute to the building of a staff culture where every person feels empowered and valued.
· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.
· To commit to learning and being the best through continual learning and development.
· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.
· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.
· To use good judgment and initiative to find solutions.
Health and Safety
· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.
· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with Stay and co-workers to help everyone meet their legal requirements.
The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
The client requests no contact from agencies or media sales.
Salary £60,000 – £63,000 per annum- subject to skills and experience
Hours of work 37.5 hours a week over five days
Base Hybrid working for the foreseeable future, with regular attendance to the office at least 2 days a week, at various locations in north London: Pears Building, Royal Free Hospital, Barnet Hospital or Chase Farm Hospital
Why Join Us?
This is an exciting opportunity to lead impactful charity services that directly benefit RFL, its patients and staff. As the head of patient support, you will have the chance to shape the future of these services and lead a passionate team working towards a shared goal. If you are a strategic thinker with a passion for improving the experiences of our key stakeholders and making a difference, we would love to hear from you.
The role
The head of patient support will report to the director of services and innovation.
As the head of patient support, you will be responsible for overseeing the delivery and development of all services provided by the charity directly to patients. You will ensure the charity’s services programmes and initiatives are aligned with its strategic objectives, deliver high-impact results, and meet the needs of patients, healthcare professionals, and the Royal Free London NHS Foundation Trust (RFL) across all its hospitals and satellite sites. You will play a vital role in driving continuous improvement across the services and creating valuable relationships with key stakeholders across RFL.
The role sits in the services team, which is structured as follows:
The department is led by the director of services and innovation and sits within a unique ‘double directorate’ which unites services with the engagement and communications department. The head of patient support reports to the director of services and innovation. The head of patient support line manages five members of staff: three volunteer managers, the support hub manager/lead and the complementary therapy service manager/lead who manage teams of varying sizes.
The team
The aim of the services department is to directly support the staff and patients of the Royal Free London Trust through providing direct services which enhance their experience. The department is responsible for providing complementary therapy for staff and patients, the support hub information and support centre, and a volunteering team supporting over 500 active volunteers.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday 9 January 2026, 12 noon.
Interview date: Tuesday 20 January 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Project Officer (Part-time)
£32,000 pro rata | 21 hours per week (3 days)
Hybrid working | London-based (minimum 2 days in the office)
We're working with a lovely London-based charity that supports individuals and families facing financial hardship and exclusion. At an exciting point of growth, they're looking to recruit a Project Officer to support the delivery of advice and non-advice projects that make a real, tangible difference to people's lives.
This is a fantastic opportunity for a highly organised, proactive individual who enjoys juggling multiple priorities and working closely with colleagues, partners and people with lived experience.
About the role
As Project Officer, you'll play a key role in supporting the smooth delivery of a range of projects and campaigns. Working closely with the Projects & Partnerships Manager, you'll provide hands-on coordination, administrative support and data management, helping ensure projects are delivered efficiently, compliantly and on time.
You'll be part of a small, committed team, so you'll need to be confident working autonomously, using initiative, and building strong relationships across teams and with external stakeholders.
Key responsibilities
Provide comprehensive administrative and coordination support across multiple projects
Schedule meetings, prepare papers, take minutes and track actions
Liaise with internal teams, external partners and lived experience groups
Support the delivery of events, campaigns and engagement activities
Maintain accurate project data and records using CRM systems (GDPR compliant)
Assist with project reporting, dashboards and progress updates
Contribute to service development, process mapping and organisational growth
Support research, fundraising activity and the promotion of organisational impact
About you
You'll bring strong organisational and communication skills, along with a genuine commitment to social justice and equality. You'll be comfortable handling sensitive information and engaging with people from a wide range of backgrounds.
You will ideally have:
Experience supporting projects or services in a charity, community or public-facing setting
Excellent written and verbal communication skills
Strong IT skills (Outlook, Word, Excel and CRM/case management systems)
The ability to manage competing deadlines and priorities
A non-judgemental, empathetic approach and commitment to equality and inclusion
Confidence working both independently and as part of a small team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time Solicitor (£50,000)
(Head of Legal Services/Compliance Officer for Legal Practice) | Central London | 40 Hours Per Week
Why this role matters
We are making rights usable in real time for trans communities. As our first full-time, in-house solicitor, you will build and lead our legal function, supervise our casework and set standards that change outcomes case by case and system by system.
What you will lead
· Service build and leadership: Design and run a high-quality legal service. Set procedure, quality checks and file management that get used.
· Supervision and standards: Supervise staff and volunteers. Mentor, review files, sign off advice and keep practice safe and effective.
· Strategic casework: Identify patterns, test lawful routes others overlook, and pursue remedies that unlock access for many, not just one.
· Templates and guidance: Create repeatable tools, model letters and notes that make good practice easier.
· Training: Deliver practical training for staff and volunteers on core areas and updates.
· External relationships: Work with partner firms, Counsel, regulators and support organisations. Refer and co-work where it benefits clients.
· Keeping current: Track legal and regulatory change. Update guidance and workflows promptly.
· Issues and disputes: Handle escalations quickly and proportionately.
You’ll thrive here if you show
· Bold, informed judgement: you check the source, avoid assumptions and make firm, evidence-based decisions.
· Ownership and follow-through: you take responsibility for files, systems and outcomes.
· Entrepreneurial drive: you test new routes and scale what works.
· Planning under pressure: you manage competing demands without losing quality.
· Inclusive practice: you design services that are easier and safer to access.
· Clear communication: you explain rights and risks plainly to clients and partners.
· Team-building and collaboration: you can nurture a capable, committed volunteer cohort.
· Constant learning: you reflect, improve and leave usable tools behind.
What you will bring
· Qualified solicitor with at least 3 years’ PQE.
· Ready to build strong supervision and people skills.
· Clear, practical legal analysis and sound judgement under time pressure.
· Proven ability to design and co-create procedures that work.
· Excellent written and oral communication.
· Comfortable working independently and in a small, committed team.
Helpful extras
Experience in legal aid, housing, discrimination, domestic abuse, public law or community care; background in clinics or advice settings; understanding of trans rights and the realities clients face.
Practicalities
· Hours: 40 Hours Per Week
· Location: Central London base with sensible hybrid flexibility.
· Salary: £50,000.
What We Look For
The Co-founders Mindset
At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career.
We select candidates based on their performance in 8 areas;
1. Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
2. Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
3. Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
4. Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
5. Inclusive practice
You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
6. Clear communication
You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
7. Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
8. Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.
The client requests no contact from agencies or media sales.
A unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work and who are sexually exploited who are vulnerably housed.
You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, particularly hose directly related to housing directly and indirectly. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.
What You’ll Be Doing
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For
Our Complex Needs Practioner will have
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.
We are now looking for a high-performing, delivery-driven Communications and PR Manager - someone who knows how to get stories live in national media, and understands how powerful, authentic beneficiary storytelling drives fundraising and public engagement.
If you’ve worked in PR or communications at a national charity, know how to maximise national moments like Remembrance, have worked sensitively with beneficiaries, and are the person people come to when something simply needs to get done – this could be the role for you.
Where you fit in
You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.
Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.
What you’ll be doing
You will lead our press and PR delivery, responsible for an ‘always-on’ approach that generates consistent local and national coverage. You’ll ensure our stories land where they matter - driving donations, admissions, brand visibility and engagement with the veteran community.
We want someone who is:
· A proven PR operator with significant experience in a national charity or large not-for-profit environment
· Exceptional at storytelling, especially beneficiary-led stories, handled with sensitivity and impact
· Good at spotting media opportunities, crafting strong angles, and who knows what journalists want
· Comfortable juggling multiple projects and deadlines without ever dropping the standard
· An experienced line manager or mentor of junior colleagues
If you love bringing powerful stories to life, know how to turn awareness into action, and have the energy and drive to elevate a national institution - this is your chance to do career-defining work.
To apply please submit your CV and a covering letter of up to 500 words.
Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal.
ABOUT CAUDWELL YOUTH
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.
WHAT WE DO
Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.
Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.
This year, we have supported more than 400 young people.
Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.
ABOUT THE ROLE
To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.
To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.
On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.
KEY DUTIES
Strategic and External Leadership:
- Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
- Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
- Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
- Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.
Services:
- Develop, oversee and report against Operations department budget and plans.
- Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
- Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
- Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
- Ensure that all programme delivery is trauma informed and person-centred
- Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
- Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
- Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
- Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required
Business Development:
- With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
- Act as a key point of contact for commissioners, local authorities, and strategic partners.
- Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
- Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
- Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
- Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
- Identify new trends, emerging needs and opportunities for partnership projects.
General:
- Promote equality, diversity and inclusion across the organisation.
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
- Undertake any other reasonable tasks deemed necessary.
For the full job description and to make an application, please visit our website.
The client requests no contact from agencies or media sales.
About the opportunity
As a Financial Accountant within our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth. We aim to be trusted partners and credible experts who enable the organisation to make faster, better-informed decisions.
This is a highly technical, hands-on role where VAT expertise is your primary focus. You'll prepare and review accurate VAT returns, manage partial exemption calculations, and ensure we optimise our VAT position while maintaining full compliance. Beyond VAT, you'll oversee Corporation Tax, Gift Aid claims, and other statutory tax obligations, acting as the go-to technical expert who ensures we meet every requirement on time and in full.
Your deep knowledge of tax regulations, combined with your ability to explain complex matters clearly, will help colleagues across the Society understand their tax obligations and make tax-efficient decisions. Working in partnership with colleagues across Finance and the wider organisation, you'll build relationships with HMRC and other regulatory bodies and proactively identify opportunities to strengthen our tax processes and optimise our position within the rules.
About you:
You're a qualified accountant with expertise in VAT compliance, particularly partial exemption, and broader knowledge of Corporation Tax, Gift Aid, and other statutory obligations. You understand that effective tax work optimises our position within regulations while helping colleagues make informed, tax-efficient decisions. You're comfortable managing complex VAT scenarios and thrive in a hands-on role where technical precision matters.
You'll have:
- A CCAB qualification achieved through education, or demonstrable equivalent knowledge and experience that evidences your understanding of the role's requirements.
- Proven experience preparing VAT returns and managing partial exemption calculations, with confidence navigating complex VAT scenarios.
- Strong working knowledge of UK tax regulations including VAT, Gift Aid, Corporation Tax, and other relevant statutory obligations.
- Experience working with HMRC and managing tax enquiries, demonstrating credibility and professionalism in regulatory relationships.
- Demonstrated experience as a Financial Accountant in a large or complex organisation.
- The ability to work effectively across departments and at all levels of the organisation. Translating complex tax matters into practical guidance that helps colleagues make informed decisions.
- Experience with cloud-based ERP systems (we use Unit4).
- A commitment to continuous improvement, bringing best practice and proactive thinking to tax compliance delivery.
What you'll focus on:
- Overseeing VAT compliance - preparing and reviewing accurate VAT returns, managing partial exemption calculations, and ensuring we optimise our VAT position while maintaining full compliance.
- Overseeing Corporation Tax and Gift Aid compliance as well as other statutory tax obligations, proactively support the wider Society to optimise our tax position.
- Building and maintaining strong relationships with HMRC, managing enquiries or audits with professionalism.
- Providing clear tax guidance across the Society, helping colleagues understand tax implications and empowering them to make tax-efficient decisions within regulations.
- Working seamlessly with colleagues across the Finance team to provide integrated, end-to-end financial partnership across the Society.
- Driving continuous improvement in tax compliance quality and efficiency, while role-modelling our values and fostering a culture of learning and accountability.
Can you see yourself as the tax expert who ensures Alzheimer's Society optimises every opportunity within regulations while maintaining full compliance? Are you ready to make tax something colleagues engage with confidently rather than avoid? Can you bring both technical precision and clear guidance to ensure our tax position protects our resources and enables our mission to end the devastation of dementia?
Important Dates
Deadline for applications: Wednesday 7th January
Invites sent by: Monday 12th January
There will be two interview stages taking place virtually, starting from week commencing 12th January
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
About the opportunity
As a Purchase to Pay Manager within our Finance & Assurance directorate, you'll own the end-to-end purchase-to-pay process that keeps our charity running. From procuring goods and services through to payment, you'll ensure smooth, controlled, and efficient operations while being the highly visible 'front door' of Accounts Payable for colleagues across the Society.
You'll oversee the complete P2P journey. Monitoring purchase requisitions, goods receipting, invoice processing, and payment runs, while proactively resolving issues and managing risks. As system owner for our purchase ledger and purchase ordering modules, you'll champion best practice, drive process improvements, and use data and metrics to motivate performance across the team. You'll also lead and develop our Accounts Assistants, building a high-performing team committed to continuous improvement and delivering a seamless, controlled experience for colleagues and suppliers alike.
About you:
You're an experienced finance professional with deep understanding of purchase-to-pay processes in large, complex organisations. You're passionate about using data to drive performance, and you thrive on building relationships that make financial processes work smoothly for everyone. You see efficiency and control not as constraints, but as enablers that allow the charity to focus on what matters most.
You'll have:
- Experience line managing, developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Deep understanding of end-to-end P2P processes and best practices in large organisations.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Strong communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining accurate financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
What you’ll focus on:
- Line managing and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Overseeing end-to-end P2P processes, actively monitoring workflow, resolving issues, and managing supplier changes.
- Acting as system owner for purchase ledger and purchase ordering modules, championing best practice and ensuring seamless user experience.
- Preparing accurate payment runs and owning key P2P performance metrics, using data to drive improvements across the Society.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions while ensuring compliance with policies and regulations, including maintaining accurate ledger reconciliations.
Are you ready to drive performance and partnership in purchase-to-pay that enables our teams to focus resources on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure every transaction supports our mission?
Important Dates
The deadline for applications is 23:59 on Sunday 4th January 2026.
Interviews will begin week commencing 12th January 2026 and will take place virtually.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Are you passionate about empowering people to improve their mental wellbeing and support for ongoing recovery?
We have an exciting opportunity for a Wellbeing Activities Worker to join our Oxford team. This new role is all about expanding the support we offer to clients, focusing on mental wellbeing and ongoing recovery.
Your work will help connect people with their communities, reduce the risk of hospital admission and rough sleeping, sustain people’s tenancies and enable clients to reconnect with and explore new hobbies by providing holistic mental health and wellbeing support.
As a Wellbeing Activities Worker you will work across different settings within the community, clients’ accommodation, and day centres to engage and support people experiencing homelessness.
Key responsibilities include:
- Design and deliver 1:1/group sessions and activities to promote good mental wellbeing – such as healthy cooking, exercise, mindfulness, gardening, creative projects, volunteering, and community-based activities.
- Empower clients to access opportunities, attend appointments, and build confidence, resilience, and social networks.
- Collaborate with colleagues and clients on recovery plans, helping set and achieve goals that improve mental wellbeing; may include identifying training, volunteering, and employment opportunities.
- Manage clients’ budgets and personalisation funds, and maintain accurate records such as risk assessments and case notes.
- Recruit and supervise peer volunteers, and ensure client voices help shape service delivery.
- Build strong partnerships with local mental health and wellbeing services.
- Your normal working hours will be (Mon-Fri) on site.
About you
We are looking for someone who can work creatively, and inspire clients to take positive steps to improve their mental wellbeing. If you bring the below we would love to hear from you:
- Experience of inspiring and empowering vulnerable people with complex needs, to identify and achieve goals that aim to improve their wellbeing.
- Team working and collaboration skills to work across different services to overcome barriers for those facing multiple disadvantages.
- Understanding of homelessness and the challenges that impact engagement in wellbeing support.
- Strong communication and organisational skills, with the ability to manage your time and build relationships with clients, colleagues, and partners.
- Knowledge of action planning and confidence using IT systems for administration and reporting.
- Experience delivering activities, in both 1:1 and group sessions.
Above all, you will be passionate about helping people rebuild their lives and ready to create new opportunities that make a real difference.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 January 2026
Interviews and assessments on 20-21 January 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Northallerton or York – with travel to Northallerton and surrounding areas
Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?
If so, St Giles and the Wise Group are looking for a Women’s Wellbeing Coach to be an integral part of a multi-agency team providing person-centred support, where you will deliver holistic and trauma informed Women’s services to females serving a custodial sentence or a Community Order.
Who are we?
The Wise Group and St Giles came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services across Cambridgeshire, Norfolk, Suffolk, North Yorkshire, and Durham. These services provide holistic support to community offenders and prison leavers.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this exciting opportunity
As Women’s Wellbeing Coach, you will provide person-centred, holistic, and trauma-informed support to female adults serving custodial sentences or Community Orders. This includes conducting trauma-informed assessments and collaboratively developing action plans that align with prescribed outcomes.
The role involves delivering a range of tailored interventions, including group sessions, to help service users achieve their goals. Building and maintaining effective partnerships with external agencies such as Probation, Prisons, and other relevant organisations is essential to support positive outcomes. You will be expected to meet contractual targets within agreed timescales and uphold high-quality standards, accurately recording all casework activity on relevant databases. A proactive commitment to continuous learning and development is also key to ensuring the delivery of a consistently high-quality service for all service users.
What we are looking for
· Proven ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
· Experience of working with females and supporting them to achieve positive outcomes.
· Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
· Experience in delivery of 1:1 and group coaching solutions, including preparation and delivery of skills and learning.
· Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project.
Please note this role requires Enhanced Adult Workforce only.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 26 January 2026 at 9am. Interview date: 02 February 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Driving Mobility seeks an inspiring, strategic leader to guide its UK network and champion independence for people with restricted mobility.
Applications close at 9 a.m. Monday 12th January.
Driving Mobility is the national charity that coordinates a UK-wide network of driving and mobility assessment centres, supported by the Department for Transport. Together, these centres help thousands of people every year – including disabled, older and newly injured individuals – to drive safely, access suitable vehicles and maintain their independence.
We are now seeking an exceptional Chief Executive Officer (CEO) to lead the Charity into its next phase of growth and influence. This is a pivotal moment for Driving Mobility as it strengthens its national voice, expands digital and outreach services, and deepens collaboration across government, health and the voluntary sector.
The ideal candidate will be a strategic and inspirational leader, capable of balancing operational oversight with external advocacy.
You will bring experience of partnership working at a senior level, strong financial and organisational acumen, and a genuine commitment to improving mobility and inclusion for all.
If you are motivated by purpose, partnership and impact, this is a rare opportunity to shape the future of accessible transport and independent mobility across the UK.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 12th January.
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.