People policy officer jobs
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Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.
We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.
About the Role
As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.
You will:
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Support families before, during and after NHS Highly Specialised BBS clinic appointments
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Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates
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Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)
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Act as a key point of contact between families and clinical teams, supporting communication and information-sharing
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Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support
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Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up
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Support families during key transition points, particularly the move from paediatric to adult services
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Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)
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Contribute to service evaluation, quality improvement and the wider work of BBS UK
This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.
Essential Experience & Skills
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Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector
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Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty
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Experience providing emotional and practical support to individuals with complex or long-term conditions
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Ability to organise and manage multiple tasks, prioritise effectively and work independently
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Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)
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Understanding of safeguarding principles and professional boundaries
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A strong commitment to improving outcomes for people living with rare or complex conditions
Desirable Experience & Skills
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Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions
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Experience working alongside or within NHS services or multi-disciplinary teams
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Understanding of education, health and social care systems in England
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Experience supporting families affected by disability or visual impairment
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Ability to travel for work, including clinic attendance (travel expenses reimbursed)
Why Join BBS UK?
BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.
By joining us, you will:
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Have a direct and positive impact on families at critical points in their care journey
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Be part of a supportive, values-driven charity team
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Work flexibly from home while delivering face-to-face support in specialist clinics
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Receive training, supervision and ongoing professional development
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Contribute to a nationally recognised rare disease support service
Additional Information
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DBS Check: An enhanced DBS check is required for this role
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Safeguarding: Completion of safeguarding training within the first month of employment
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Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided
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Hours: This is a permanent, part-time role (20 hours per week)
How to Apply
If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: 8th February 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
Key responsibilities:
- Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
- Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
- Create compelling marketing content and manage approvals across teams.
- Monitor donor recruitment and retention, producing reports for leadership and Trustees.
- Optimise the online shop and collaborate with corporate partners on new product lines.
- Work with Supporter Services and Finance to manage stock and analyse donor journeys.
- Coordinate fundraising activities at events and gather digital content for storytelling.
- Work collaboratively across teams to promote fundraising initiatives and drive income growth.
About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown)
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Triage and Assessment Officer to support victims and survivors of domestic abuse. This role is full-time to on a permanent contract. The role is hybrid, based at the Victim Support office in Old Street and with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Triage and Assessment Officer you will provide pro-active, high quality, frontline service to victims of domestic and sexual abuse through risk assessment, providing individual safety planning, trauma-informed support, guidance, and information, enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime. Support will include providing resources, interventions, and information to all service users. You will provide immediate intervention by telephone and any appropriate referral in order to:
* support those affected by domestic abuse in understanding and asserting their rights and entitlements
* in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
* facilitating access to additional services
* provide practical support and information to all victims and survivors of domestic abuse, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Empower clients to recognize domestic abuse dynamics.
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic and sexual abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Role
If you are passionate about the outdoors, have a "roll up your sleeves" attitude and are looking for a role where your event management skills will make a lasting impact on young lives, then this is the job for you. We’re seeking a dynamic individual who can lead our exciting portfolio of outdoor challenge events and help us take our fundraising to the next level.
The Youth Adventure Trust's outdoor challenge events are a vital source of funding for the charity, and the relationships we build with our participants and corporate partners are more important than ever. This is where you come in.
As our Challenge Events Manager, you'll be the driving force behind our exciting challenge events portfolio.You'll work on bespoke corporate team-building challenges, high-energy industry networking events like the Hike Bike Paddle for the sports and outdoor sector and the Housebuilders Challenge, and our popular open events like the Wiltshire 3 Peaks Challenge and the Somerset Cycle.
Challenge events not only enable people to raise amazing sums for the charity, but are also a fantastic way to engage supporters with our work, giving them the opportunity to step outside their comfort zones, embrace the outdoors and achieve things they never thought possible - similar to our work with the young people on our programmes.
The Challenge Events Manager role is a varied position which would be perfect for somebody who has event management experience. You will be responsible for the full event cycle, from the initial planning, participant recruitment and stewardship to on the day event delivery and post event follow ups. You will be somebody who can spot opportunities, take on a project and run with it. You’ll be an excellent communicator, happy to pick up the phone to chat to event participants, deliver pre-event webinars or create engaging participant emails. You’re self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors.
You'll work closely with the Corporate Partnership Manager, who is highly experienced in delivering our challenge events, but needs time to develop new corporate partnerships which is why we have created this new role. You'll also line-manage our Events Fundraising Officer who plays a key support role on the events.
About You
You’re a people-person, self-motivated and highly organised. You are as comfortable managing a budget and a CRM database as you are standing on a mountain side in your waterproofs! You’ll have:
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Event Expertise: A proven track record in delivering successful fundraising or challenge events.
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Agility: The ability to think on your feet and adapt plans dynamically when situations change on the ground.
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Leadership Skills: Experience managing staff or volunteers and the ability to motivate a team.
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A Passion for Adventure: A genuine love for the outdoors, comfortable in wellies and waterproofs with an understanding of 'the power of the outdoors'.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants, and with ambitious plans to help more young people over the coming years, our fundraising challenge events are more important than ever.
Why Join Us?
This is a unique opportunity to make a direct and lasting impact on young lives through your passion for the outdoors. You’ll be part of a small fundraising team with a big heart, with plenty of opportunities to visit our camps and see the tangible impact of your work.
If this sounds like the perfect fit for you, please download the full Job Pack for more details, including the job description and person specification. All applicants must complete an application form and refer to the job description and person specification in their application.
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Participation and Engagement Officer
£34,893 - £41,050 + benefits
Fixed Term Contract (up to 2 years)
Hybrid/Poole, Dorset
Ref: 21128
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a passionate and experienced Participation and Engagement Officer to join the Volunteering Development and Inclusion Team at the RNLI. The role will support in creating welcoming, inclusive environments that enable underrepresented groups to thrive in lifesaving roles.
This is a unique opportunity to influence change across a large, complex charity and make a meaningful impact on the future of lifesaving.
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme
- Life assurance
- Health and dental cash plan option
Your role
You will lead the development and delivery of practical toolkits, resources and initiatives that support inclusion across the RNLI, with a particular focus on attracting, retaining and supporting underrepresented groups in operational and frontline roles.
Working closely with regional teams, the support centre and volunteers, you will develop and lead a national volunteer network and help embed inclusive practices across the volunteering lifecycle. Your work will directly contribute to breaking down barriers to participation and ensuring everyone can flourish within our lifesaving communities.
As Participation and Engagement Officer, you will:
- Drive forward the RNLI’s ambition to increase engagement with underrepresented and minoritised groups, including women, in lifesaving roles
- Design and implement practical inclusion toolkits and resources for volunteer managers
- Provide hands-on advice, guidance and support at a local level to embed inclusive practices
- Use data and insight to develop targeted inclusion plans aligned to wider people strategies and identify and address barriers to participation
- Deliver workshops and support the implementation of inclusion policies and toolkits
About you
We are looking for the following essential skills:
- Proven experience developing and delivering Equity, Diversity and Inclusion plans within a large, complex organisation (ideally a charity)
- Strong collaboration and influencing skills, with the ability to engage stakeholders at all levels
- Understanding of volunteering and inclusion at a community level
- Experience of driving improvement, delivering results and measuring impact
- Experience volunteering or working in a frontline or operational role is also desirable
This role is ideal for someone who:
- Is a natural collaborator and relationship builder
- Is an excellent communicator who can adapt their style to different audiences
- Is service-focused, pragmatic and solutions-oriented
- Thrives in a busy environment, balancing competing priorities with a calm, results-driven approach
- Enjoys working as part of a team to deliver meaningful, lasting change
If you have the skills and experience to be our new Participation and Engagement Officer, and the passion to help our organisation save lives at sea, apply today!
Closing date: 27 January 2026.
Interview date: 4 February 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
About the role
At St Mungo’s, we are dedicated to transforming lives and ending rough sleeping. Beyond providing direct services to our clients, we leverage the experience, data, and evidence from our work to advocate for systemic change across the UK. Our Strategies, Policy, and Research team is at the heart of this mission, using rich insights to shape policies that drive positive change.
We are currently looking for a Strategy and Research Officer to join the team, where you will have the opportunity to contribute to ongoing development of St Mungo’s approach to strategy and research and supporting the delivery, implementation and reporting of strategies and action plans. In this role you will:
· Uphold rigorous and ethical research standards across the organisation, ensuring all research activities and commissioned projects adhere to best practices and our strategic priorities.
· Manage and conduct smaller research projects, with support from the Strategy and Research Manager, including undertaking qualitative and quantitative data collection (such as interviews, focus groups or surveys) and data analysis.
· Support the Strategy and Research Manager with oversight of organisational strategies and delivery of associated action plans.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
About you
We are looking for a candidate with experience in developing, designing, and delivering research and evaluation projects that align with the organisation’s strategic goals.
The ideal candidate should have a proven track record of working collaboratively with stakeholders to produce accurate research reports.
They will have experience of analysing data from various sources to compile comprehensive reports and in monitoring and evaluating organisational strategies.
Above all, we are looking for people who share our ambitions and have a genuine interest in working as part of an organisation to support people experiencing homelessness.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10am on 26th Jan 2026
Interview and assessments on: 10th / 11th Feb 2026
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Human Resources team sits within the Operations Directorate, led by the Chief Operating Officer (COO). This role reports directly to the Head of People & Culture, who is a member of the Senior Management Team (SMT) and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.
The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.
Job purpose
This role partners closely with the Head of People & Culture, and senior stakeholders to lead the transformation of Toynbee Hall’s people strategy and implement its EDI strategy. It focuses on championing values-based leadership, shaping organisational culture, and embedding trauma-informed HR practices to ensure the workforce is supported, empowered, and engaged.
Through strategic influence and partnership, this role drives initiatives that promote inclusivity, high performance, and wellbeing across the organisation, ensuring all people and culture activities are fully aligned with Toynbee Hall’s mission and organisational goals
Scope of role
The People & Culture Partner will provide expert support across the full employee lifecycle from attraction and recruitment, to onboarding, development, performance management, and exit. This role will support senior leaders in driving values-based leadership, building, HR capability, and fostering a culture of performance, inclusion, and wellbeing.
In addition, the People & Culture Partner will play a key role in workforce planning, leveraging data and insights to inform decision-making, and ensuring that HR processes are effective, compliant, and centred on the needs and experiences of people.
The key focus for this role will be to support all employee relations case load with the guidance of the Head of People & Culture.
Key Responsibilities
- Strategic HR & Culture
- Employee Relations
- Recruitment & Onboarding
- Payroll & HR Operations
- Performance, Learning & Development
- Wellbeing, EDI & Engagement
Essential Criteria:
- CIPD Level 5 minimum.
- Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes.
- Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail.
- Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection.
- Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset.
- Experience of drafting HR policies and procedures and conducting gap analysis on HR systems.
- Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy.
- Strong organisational, communication, and conflict resolution skills.
- Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity.
- Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality.
- Experience working in a similar role within the charity or non-profit sector is preferred.
- Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives.
- Alignment with Toynbee Hall’s mission and strategy.
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
- Understanding of safeguarding and willingness to further develop this knowledge.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements
Contract: Permanent
About the role
The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Through collaborating with colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push for impactful policy change in Wales.
With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls for bold action to end homelessness in Wales. The postholder will be passionate about achieving fairness and equity, advocating for others, and achieving social justice through policy change.
About you
· Excellent knowledge of national and local government structures across Wales, with a proven track record for effectively influencing policy
· Ability to communicate complex policy issues clearly and concisely to a range of audiences
· Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development
· Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners
· Experienced in working in a busy environment, prioritising workloads and working to deadline
· While not essential for the role, the ability to speak Welsh is desirable
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 18th January 2026 23:59
Interview process: Competency-based interview and a written task
Interview date and location: Friday 6th February 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Are you passionate about driving change in government, promoting British Heart Foundation's (BHF) mission to fund life-saving science, and advocating for the millions of people living in the UK with a heart and circulatory disease?
If so, you may be the Policy Officer we need!
About the role
BHF's Policy and Public Affairs team exists to build support amongst decision makers so we can address key issues relevant to cardiovascular research, health and care, public health, and the wider charity environment.
As our Policy Officer for Health and Care you’ll research, develop and disseminate policy positions to support BHF’s strategic aim to achieve the best health outcomes for those living with cardiovascular disease.
Acquiring a solid understanding of topics relevant to our health policy portfolio in England, particularly those aspects most directly tied to improving the detection and treatment of cardiovascular diseases, you’ll be responsible for researching and drafting new policy positions, proactively identifying gaps and opportunities, and working closely with colleagues in Public Affairs and Communications to drive change based on policy positions.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
With experience working in policy development, health and care, or a related field, you’ll have knowledge of healthcare systems in England, health and care policy and/or experience of working in a research environment.
You’ll have the following skills and experience:
- A proactive approach to planning your own workload, ensuring effective time management and meet deadlines
- Excellent research and analysis skills
- A desire to work as part of a team and contribute to team activities
- Able to take a flexible approach to work within a matrixed team
- A willingness to learn and adapt to a fast-paced environment
- Excellent communication skills, both verbal and written
- Effective interpersonal and negotiation skills
- Able to develop good working relationships with senior managers and colleagues
With an excellent technical grasp of policy portfolio, seeking to continually develop the portfolio further, you’ll have relevant stakeholder engagement experience and will be able to identify other partners within/outside the sector to engage with to drive policy change.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
What can we offer you
As an organisation we're open to flexible working arrangements. In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.
Interview process
The interview process will be held in person, at our London offices, w/c 26th January 2026 and will involve a pre-prepared task, details for which will be provided when interviews are arranged.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
We are looking for a Quality and Service Improvement Officer on a part-time basis to fulfil a job-share.
In this important role, you will manage the quality review process by providing expert advice and guidance and support the delivery of the caller feedback service.
You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
Contract
- £16,500 - £17,500 per annum plus benefits (£33,000 - £35,000 FTE)
- Part time (17.5 hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide expert guidance to staff and volunteers in relation to quality reviews
- Manage the planning and administration of the quality review process
- Maintain and update quality review resources
- Champion quality improvement and development
- Coordinate the caller feedback process
- Engage with callers to gather feedback
- Communicate with branches and hubs to resolve complaints
What you’ll bring
- Proven experience of quality assurance or quality management
- Experience of engaging with service users to gather feedback, including vulnerable individuals
- Understanding of performance data and reporting methods
- Ability to manage difficult conversations with sensitivity
- Strong organisational skills with the ability to manage tasks and projects concurrently
- Good practical knowledge of data protection legislation
Full Job Description and Person Specification available below
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Role Purpose:
The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.
This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.
Role Summary
· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.
· To provide clinical leadership for the RRN Partners Programme through acting as lead RRN consultant and delivering programmes.
· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback
· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.
· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose
· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:
o evidence based (linking with academics and universities)
o co-produced (with people with lived experience of restraint)
o protects human rights (linking with human rights organisations)
· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma
· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience
· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote
· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote
· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint
· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do for RRN and the interaction with the organisation.
· Contribute to the development of a Community of Practice
Key Responsibilities:
Strategic Leadership
- Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
- Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.
Policy & Standards
- Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
- Contribute to national and international policy development on restraint reduction and restrictive practices.
Quality & Improvement
- Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
- Monitor and report on clinical outcomes and impact measures related to restraint reduction.
Stakeholder Engagement
- Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
- Promote co-production with people with lived experience of restraint and their families.
Education & Workforce Development
- Support the development and delivery of RRN Diploma
- Provide clinical leadership for webinars, conferences, and professional development initiatives.
Research & Evidence
- Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
- Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.
Please apply by sending a current CV together with a supporting statement demonstrating how your skills and experience meet the job description and person specification. Your supporting statement should be no longer than 2 A4 pages.
The client requests no contact from agencies or media sales.
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning.
PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success.
Salary and Location
- London/Regional
- Band 4, London Spine points 27- 23
- London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- Regional Spine points 30-26
- Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments
Successful candidates for the Industrial Officer role will be able to demonstrate:
- Methods and techniques for bargaining, campaigning and organising
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Understanding of the political processes in the UK and the role and work of trade unions
- Project Management (e.g. Campaigning)
- Impact and use of Digital and IT applications in a trade union
- Evidence of ongoing training and continuing professional development
The main duties of the Industrial Officer role include:
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
Closing date: at 12 midday on Monday 26 January 2026.
Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: INDUSTRIAL OFFICER
Ref: 0126
Grade: Band 4, London or Region
Salary:
London Spine points 27-23
London starting salary £51,759 p.a. rising to £58,877 p.a.
Regional Spine points 30-26
Regional starting salary £47,844 p.a. rising to £54,027 p.a.
Location: London/Region
Purpose of the job:
To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy.
Responsible to: National Officer
Responsible for: Not applicable
Contacts
External:
Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies.
Internal:
PCS Staff, Departments, Regions and Nations and Senior Managers.
Main duties and responsibilities
This is a generic job description that covers all the different roles of an industrial officer.
1. Bargaining
- Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices
- Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members
- Represent PCS at joint meetings with management and other trade unions
- Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action
- Participate in appropriate branch, group and national events to share information and knowledge
2. Campaigning
- Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events
- Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions
- Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences
- Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives
- Deal with the media in relation to specific campaigns
3. Equality
- Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies
- Keep up to date with developments in equality practice and equality legislation in Britain and Europe
- Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases
- Produce guidance to support negotiations
- Contribute to PCS Academy courses on equality issues
- Support the PCS equality forums and networks either nationally or in region/nation
- Organise meetings, seminars and events to promote understanding of equality issues
4. Organising
- In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility
- Encourage activist and member participation in union activities
- Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations
- Identify and win collective bargaining rights in new areas
- Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches
- Assist in building and embedding an organising culture across the union
5. Developing effective communications and enhancing membership participation
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Ensure effective communication networks with members are in place in areas of responsibility
- Promote and undertake face-to-face communication, where appropriate, in the workplace
- Understand and make effective use of PCS specialist resources, communication channels and technology
- Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns
- Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups
- Draft and publish circulars and briefings, address meetings and conferences
- Develop and maintain the relevant pages on the PCS website
- Sub-edit, re-write, copy, and proof read printed and electronic communications
6. Ensuring implementation of equality policies/improving representation
- Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics
- Build a membership and activist base that reflects the diversity of the area of responsibility by developing innovative strategies to tackle inequality and discrimination
- Engage with employers on the equality bargaining agenda
- Equality-proof employer policy and practices
- Equality-check PCS structures, policies and practices
- Develop strategies to increase membership density and participation at all levels and areas of union activity amongst under-represented groups to reflect the make-up of the workforce and to remove all barriers to equality
- Promote awareness of the importance of diversity and equality measures among members and activists and with the employer
- Participate and encourage participation in equality forums and events
7. Supporting and developing lay structures and representatives
- Develop and implement strategies to identify and support new leaders and representatives
- Build effective teams which share responsibility for tasks and decisions
- Ensure that lay structures are effective and comply with PCS Rules
- Build an activist base which reflects the diversity of the membership
- Secure appropriate facilities from employers in line with best practice
- Ensure areas of responsibility are kept up-to-date with relevant policies e.g. government, academic, etc.
- Provide guidance and explain the unions structures and policies e.g. on roles and responsibilities
- Ensure structures within areas of responsibility are provided with all the necessary administrative support
8. Promoting learning and development
- Encourage, educate and support members into activism and into elected roles within the union
- Identify and address activists training needs
- Promote learning in the workplace through negotiated agreements with employers and relevant bodies
- Develop and deliver courses and learning materials
9. Team working
- Proactively promote team and collaborative working across PCS departments
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
10. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be requested by the Line Manager and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location
Person Specification: INDUSTRIAL OFFICER
Ref: 0126
Date: January 2026
Location: London/Region
ESSENTIAL FACTORS
EXPERIENCE
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
- Project Management (e.g. Campaigning)
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Methods and techniques for bargaining, campaigning and organising
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to organise own work
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify and set priorities
- Ability to build and co-ordinate teams and networks
- Ability to identify, research, analyse and present evidence, including statistics
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
This role will take the lead in creating and developing an exciting, safe, fun and vibrant young people’s ministry at St. Andrew’s Church that sees young people come to faith and grow in their knowledge and love of Jesus.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Head of Campaigns & Media to lead the development of a new team within our Policy & Influencing Directorate.
Deadline: 9am on Monday 2nd February
Location: London OR Glasgow
Salary: Starting salary £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week) [part-time considered]
Contract type: This is a permanent role
This exciting role has been created to develop a new campaigns function at the Mental Health Foundation, incorporating our existing media team and working closely with policy, research and lived experience colleagues across the UK, with the aim of driving support for policy change.
What does the role involve?
- Developing a campaigns strategy for MHF and deliver its execution.
- Manage the campaigns and media team, commission engaging content, oversee campaign budgets, and collaborate with stakeholders to create a better policy environment for good mental health.
- Contribute to the leadership of the Mental Health Foundation and its Policy and Influencing Directorate.
What skills, knowledge and experience are we looking for?
- Experience of developing and implementing campaign strategies to support policy change in the charity sector.
- Comprehensive understanding of communication disciplines (e.g. digital marketing, media relations, content creation) and how they integrate to achieve campaign objectives.
- Understanding of mental health policy, prevention and public health.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Monday 2nd February and we are unable to accept late applications. Interviews are planned for Monday 9th & Wednesday 11th February.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Learning and Development Officer (Aligned to Wales Synod Cymru and West Midlands)
Welsh speaking
Salary: £41,810.00 per annum
Location: Home based but within commutable distance to Wales Synod Cymru District and West Midlands District.
Hours: 35 hours per week
This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.
This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Wales Synod Cymru District as the Welsh speaking Learning and Development Officer (LDO) and the new West Midlands District following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025. Wales Synod Cymru is a bilingual District of 16 circuits, including the Welsh language Cymru Circuit which covers the whole of Wales, and the West Midlands District has 20 circuits across Birmingham, Wolverhampton and the Black Country, Worcestershire, Warwickshire, Herefordshire, Shropshire and Staffordshire. Both districts are diverse in terms of population groupings and serve communities in rural, market towns, suburbs and city centre settings.
The Ideal Candidate for This Role
The person best suited for this Learning & Development Officer role will be:
A Passionate and Committed Christian:
- Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
- A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organisation).
- Committed to the values of inclusivity, justice, evangelism, and church growth.
A Skilled Educator and Facilitator
- Experienced in learning and development, with transferable skills to a church setting.
- Confident in designing, delivering and evaluating training, both and online and onsite.
- Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
- A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.
A Strong Communicator and Relationship-Builder
- Able to connect with and inspire people across the church to enable them to serve in their varied communities.
- Skilled in facilitating discussions on vision, mission and growth planning.
- Comfortable using digital tools and online platforms for training and communication.
- Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
- Proactive in identifying learning and development needs and responding with creative, tailored solutions.
- A fluent Welsh speaker with strong oral and written communication skills in both Welsh and English
A Collaborative Leader
- Capable of working with diverse teams, including ordained and lay church leaders.
- Skilled in planning, organising, and evaluating learning and development initiatives.
- Proactive in identifying training needs and responding with creative, tailored solutions.
- Open to collaborating across Methodist districts and the wider church network.
A Flexible and Self-Motivated Professional
- Comfortable with travel and occasional evening/weekend work.
- Based in the either Wales or the West Midlands, with the ability to travel across both districts as required.
- Organised and self-driven, able to manage multiple projects and responsibilities.
- Creative and adaptable in responding to the changing needs of churches and communities
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.
The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.
Please note previous applicants need not apply.
Closing date: 2 February 2026 @ 9am
Interviews to take place on:
Tuesday 10th February 2026: First stage telephone interviews, conducted in Welsh, between 1 and 4pm.
Thursday 19th February 2026: Second stage interviews conducted in English and Welsh in Shrewsbury.
The rest of the recruitment process will be conducted in English.
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.


