People services coordinator jobs in angel, greater london

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.

OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.

A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.

You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.

You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.

You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.

You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.

This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

HR Project Administrator

We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.

Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025

Applications will be considered on a rolling basis.

About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.

This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.

Key Responsibilities

· Support recruitment and onboarding of bank and agency staff, including compliance and document checks

· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained

· Maintain accurate and confidential workforce records in line with GDPR and data protection standards

· Support budget monitoring and reporting on staffing ratios, costs, and agency usage

· Help prepare reports, dashboards and presentations on flexible workforce activity

· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed

· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions

About You
We’re looking for someone who:

· Has experience supporting HR or recruitment processes

· Is confident using digital systems and managing accurate workforce data

· Has strong communication and customer service skills, with the ability to build good relationships across teams

· Is highly organised, detail-focused and able to manage multiple tasks and priorities

· Understands the importance of confidentiality and compliance when working with sensitive information

· Brings energy, initiative and a commitment to the charity’s values

Key Note: DBS check required. Applicants must have the right to work in the UK.

In return you will receive:

· 26 days annual leave, rising to 30 after five years’ service

· Family-friendly policies including enhanced parental leave

· Pension scheme with employer contributions up to 7%

· Flexible and hybrid working (where appropriate)

· Access to 24/7 GP appointments and Employee Assistance Programme

· Discount scheme across retail, leisure and wellbeing

· Cash plan for dental, optical and healthcare costs

· Death in service benefit (4x salary)

· Full induction, ongoing training and development

· Opportunity to lead on meaningful operational change and gain exposure to senior leadership

Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.

#INDSCP

We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.

The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).

We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.

To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.

Please note that applications without a cover letter will not be considered.

The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Project Co-ordinator (Part-time)
£27,612 (£46,020 FTE) per annum
Part time, 21 hours per week
Permanent contract
London based with the option of hybrid working in the office and from home*.

We are looking for an enthusiastic and creative Project Co-ordinator to join the Practice and Development team at the Chartered Society of Physiotherapy (CSP).

You will be working with us to provide project management support to a range of priority projects across the Practice and Development directorate and support project teams using project management methodologies and structures including reporting of the risk register for the projects, working with the project managers and sponsors to mitigate any identified risks/issues. As part of the team, you will play an active role in supporting and progressing a range of projects which will enable members to develop and innovate within practice.

The role requires engagement with a wide range of stakeholders including CSP members, other Allied Health Professional colleagues, educators and key health decision makers. You will be comfortable delivering member facing services, communicating key messages, promoting resources and activities developed by the team, as well as contributing to the planning and development of priority areas.

The role requires someone who enjoys working collaboratively with colleagues across the CSP but is also able to take ownership of designated areas of responsibilities to support established programmes of work. Furthermore, it also requires the ability to demonstrate leadership behaviours in one’s own role and to manage upwards where appropriate.

To succeed in the role, you will need excellent organisational, information management and technology skills to deliver and develop projects and resources, as well as excellent skills in capturing, synthesising and analysing data. You will also need strong communication and organisational skills to manage a varied workload working to defined deadlines.

To view a copy of the Candidate Information Pack, which includes the job description and person specification, please visit our website via the Redirect to recruiter link.

Why work for the Chartered Society of Physiotherapy? 
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. 

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

To apply for the role please visit our website, via the Redirect to recruiter link.

Closing date: 10am, 23 July 2025.
Application Result Notification: 4 August 2025.
Interview date: 11 August 2025.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit our website via the Redirect to recruiter button.  

NO AGENCIES 

Do you enjoy connecting people with opportunities? Do you believe in the power of volunteering and the joy of service? If so, we want to hear from you.

As our new Administration Support Officer, reporting to our new Volunteers and Committees Coordinator, you will be a central link with the volunteers who are integral to our projects and events and the committee members who provide vital leadership for our Quaker community. 

You will make a key contribution to our work with Quaker nominations committees, helping them deliver our ambition to reach a more diverse pool of talent for these roles and make sure that those who offer their time, energy, and expertise see the impact they make, fulfil their own potential for personal growth, and inspire others.

Hours: 35 hours per week.

Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. London based staff can work at home some of the time by agreement.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For details of how to apply, please visit our website.

Closing date: 1.00pm on Friday 25 July 2025.

Interviews: 12 or 13 August 2025, in person at Friends House.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

SHiFT is an innovative, ambitious, and impatient organisation. We’re in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data and insights to help achieve this.

We’re a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a new and varied role, working alongside the Data & Insights Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT’s data infrastructure and learning capabilities.

This role is perfect for someone looking to take a step up in data management, training, and information sharing. The Data Analyst will play a key role in streamlining data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a ‘can do’ attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation.

Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role, and we envisage opportunities for fieldwork, e.g. conducting interviews, facilitating and moderating focus groups. We can provide training and support to help you develop the necessary qualitative skills. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment.

If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-analytical backgrounds, and get a kick out of improving processes – then get in touch.

We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change.

EQUALITY AND DIVERSITY

SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances.  We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. 

As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown or Mixed Heritage within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team.

THE RESPONSIBILITES

SHiFT’s Data Analyst has responsibility for: 

Data Collection and Management

• Support the effective use of SHiFT’s Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices.
• Assist members of our local Practice Teams (Practice Coordinators and Guides) with data queries and monthly surveys.
• Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness.
• Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change.

System Improvement and Efficiency

• Identify and implement opportunities to streamline data processes.
• Contribute to the continuous improvement of SHiFT’s Salesforce configuration, in collaboration with external developers and internal users.
• Help document processes and support training materials for system users.
• Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners.

Learning and Insight Generation

• Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations.
• Support the Learning Team’s efforts to use data for reflection, learning, and improvement both locally and nationally.
• Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems.

YOU WILL BRING

Beliefs and alignment:

• The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this.
• The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society.
• An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team.
• An alignment to SHiFT’s Values – ambition, courage, flexibility, and tenacity – which reflect the ‘Breaking Cycles’ ingredients (the foundations on which SHiFT is built).
• A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable.
• Dynamism, tenacity, and determination – you are someone who does not give up until you succeed. You have a ‘can do’ attitude.
• Curiosity and a commitment to learning – comfortable in a fast-paced and aspirational ‘start-up’ context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement.

Experience, knowledge, and skills – to be demonstrated in application

Essential

• Undergraduate level or equivalent experience in relevant subject area such as research methodologies, social research, sociology, criminology, policy etc.
• Highly developed knowledge and experience of data management systems, tools, and ability to use statistical and data analysis packages (Microsoft Excel, Power BI, or ideally Salesforce).
• Experience working with data entry, cleaning, and quality assurance processes.
• Experience in using data visualisation tools to create dashboards that improve efficiency and enable self-serve insight.
• Solid understanding and commitment to ethical and responsible research, data use and storage, and GDPR implications including anonymising sensitive datasets for analysis. 
• A demonstrable track record of using data to generate insights that inspire meaningful change, and a genuine interest in data as a tool for social impact and learning.
• Commitment to Anti-racist and Anti-oppressive approaches.
• Highly technical, able to think about the data pipeline from end to end, resolve difficulties and proactively source data where appropriate.
• Comfortable working with stakeholders from non-analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches.
• A keen interest in improving organisational effectiveness and a passion for data literacy with an understanding of the delivery challenges and opportunities with the practical application of learning strategies.
• Demonstrably strong communication skills, with the ability to influence, build connection, and persuade at all levels and across teams.

Desirable

• Experience of survey and questionnaire design, qualitative interviewing and use of more innovative methods of qualitative data collection to capture user voice.
• Excellent presentation skills and ability to write reports both verbally and in writing clearly and confidently to a range of internal and external stakeholders.
• Familiarity with social sector data (e.g. education, social care, youth justice).
• Strong experience with Salesforce CRM platform.
• Experience of writing fundraising applications.

Qualifications and background

• Right to work in the UK.
• This post is subject to a police check of previous criminal convictions with the Disclosure and Barring Service (DBS).

Candidates are encouraged to apply even if your experience does not precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements and how this has shaped you, including things you’ve learned along the way.

Salary: £31,000 FTE.

Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed.

Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England.

Reporting to: Learning & Insight Lead.

Start date: ASAP.

Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, outlining your experience and suitability for the role, together with a CV, details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form in the job pack.

Applications close at 23.59 on 21st July 2025.

Applicants will be notified of shortlisting decisions on 22nd July 2025 and invited for interview as appropriate.

Staff panel interviews will be held virtually on 29th July 2025, this will be a values-based interview. Second round, competency-based interviews, will be held on either the 5th or 7th of August 2025. Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the application process.

We look forward to hearing from you!

Location: Home based

Contract: Fixed term until 31 March 2026 – Full time 35hrs per week

Salary: £27,250 gross per annum

Closing Date: 21 July 2025

Assessment Day: 5 August 2025

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.

Responsibilities

• Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
• Developing new growth and recruitment tools and ideas
• Promoting flexible volunteering and the volunteer strategy
• Assisting with running our social media accounts
• Working with and empowering our volunteers to develop plans for growth
• Planning and setting up Juniors Sections in new and existing locations/units
• Delivering assemblies in schools
• Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
• Supporting the delivery of funded outreach projects

Requirements

• Previous experience of working with volunteers
• Experience delivering on multiple project plans simultaneously
• Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
• Experience delivering workshops and/or training
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK

For further information, please download the attached Recruitment Pack.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Growth and Development vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Walworth. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 22nd July 2025

Interview day (in-person) - Tuesday 29th July and Thursday 31st July 2025

Start date: July 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Walworth 
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£38,200 per annum (inclusive of £2,600 London contribution). This will rise to £39,100 per annum (inclusive of £2,700 London contribution) from 1st September 2025.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Do you believe in the power of people to drive local change? Are you passionate about health equity, community connection, and championing resident voices?

We’re looking for an experienced and creative Community Development Co-ordinator to bring our Highgate Newtown Community Champions programme to life.

As Community Development Co-ordinator, you’ll lead the delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and nearby estates. Working closely with local volunteers (Community Champions), residents and partners, you’ll co-produce a wide range of weekly activities that tackle health inequalities, strengthen community ties, and amplify local voices. Activities could include mental health workshops, family play sessions, health information pop-ups, gardening projects, and community cafés - no two weeks will look the same. You’ll recruit, support and nurture a team of passionate volunteers, ensuring they grow into confident community leaders.

A key part of the role involves building strong relationships with local services, schools, faith groups and community venues, and making sure resident feedback shapes everything we do. You’ll coordinate themed campaigns, facilitate listening sessions, promote the programme creatively across the estates, and track the outcomes and stories behind our impact. This is a hands-on, outward-facing role requiring creativity, adaptability and strong organisational skills. We’re looking for someone who is a natural facilitator and relationship-builder, with a passion for health equity and social justice. Based at Barnes House with some hybrid working from home, you’ll also be regularly out in the neighbourhood - walking, talking, connecting, and helping residents lead change where it matters most.

About the role

You’ll lead the coordination and delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and surrounding estates. Working alongside local volunteers (Community Champions), residents and partners, you’ll co-produce weekly activities that tackle health inequalities, build community connections, and amplify local voices.

From mental health workshops to family play sessions, health info pop-ups, community cafés, gardening projects, and seasonal events, no two weeks will look the same. You’ll nurture volunteer leaders, build partnerships, and ensure resident feedback drives everything we do. This is a hands-on role with space for creativity, innovation, and real local impact.

What you’ll do

• Recruit, train and support a team of passionate Community Champions
• Deliver weekly activities that support wellbeing, connection and access to services
• Coordinate themed health campaigns and estate-based events
• Facilitate community voice panels and listening campaigns to gather insights
• Build strong partnerships with local services, schools and faith spaces
• Promote the programme creatively across estates – from WhatsApp to window posters
• Track outcomes and share the story of local impact

About you

We’re looking for someone who is:

• A brilliant community organiser with a track record of co-production
• Passionate about health and social justice, with knowledge of health inequalities
• An excellent people-person – great at relationship building, facilitation and motivation
• Organised, proactive and confident managing multiple projects
• Experienced working with diverse communities, ideally in Camden or similar areas

Bonus if you have:

• Training in MECC, Mental Health, or First Aid
• Experience in grassroots comms or digital community-building
• Links to Highgate Newtown or surrounding neighbourhoods

Where you’ll work

Working from either Barnes House or from home, you’ll have activities across:

• Whittington Estate
• Brookfield School
• Estate green spaces and local TRA halls
• Churches, mosques and community rooms

You’ll be out and about in the community – walking, talking, listening and delivering.

Why join us?

You’ll be joining a growing borough-wide movement of Community Champions helping to shape healthier, more connected neighbourhoods from the ground up. This is your chance to lead a programme that’s truly community-powered and make a difference where it matters most.

To find out more and apply, please visit our vacancies page.

Closing date: Midday on Monday, 21st July 2025.

First interviews: Thursday, 24th July 2025.

Second interviews: Thursday, 31st July 2025.

About the Role

This is a new senior leadership role at IRMO, created to strengthen the coordination and development of our growing programmes and services. As our work has expanded, so has its complexity. This role has been designed to improve cross-team planning, bring greater consistency to our delivery, and embed a stronger focus on learning and impact across everything we do.

As Head of Programmes and Impact, you will be at the heart of a community-led, Latin American-led organisation committed to advancing migrant rights and social justice. You will play a key role in supporting that mission by helping ensure our work is effective, well-resourced and aligned with the needs of the communities we serve.

In this role, you will provide day-to-day support to Programme Managers, connect work across teams, and lead our new Monitoring, Evaluation and Learning (MEL) function. You will also deputise for the CEO and contribute to strategic planning, quality assurance and risk management across the organisation.

As part of IRMO’s Senior Management Team, you will help shape and deliver our organisational strategy. You will also play a central role in our participation in the London Communities Human Rights Programme – a four-year project supporting us to embed a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

This is a key leadership role that will help strengthen how we work, learn and deliver together. We’re looking for someone collaborative, values-led and highly organised – with experience in leading teams, coordinating programmes and building strong internal systems.

Key Responsibilities

• Support planning and coordination across programmes to ensure joined-up, consistent delivery and efficient use of IRMO’s resources

• Work closely with the CEO on programme resourcing and development

• Oversee quality assurance, compliance and risk management processes

• Contribute to organisational strategy and planning

• Promote collaboration and shared learning between teams

• Oversee the development and implementation of MEL systems, working with the MEL Officer and Programme Managers

• Ensure data is collected, analysed and used to understand and improve IRMO’s impact

• Lead on internal reporting and contribute to external reporting to funders and partners

• Champion a culture of learning and reflection across the organisation

• Work closely with the Advocacy, Research and Campaigns Manager to align programme delivery with IRMO’s influencing work

• Collaborate with the Operations Manager to ensure smooth delivery across systems, staffing and compliance

• Build and maintain strong relationships with delivery partners, funders and other external stakeholders

• Represent IRMO externally as needed, including at sector networks and partnership forums

• Support the development of funding applications

• Line manage Programme Managers, the Partnerships Coordinator and the MEL Officer

• Act as Deputy Designated Safeguarding Lead

• Deputise for the CEO when required

Person Specification

Essential

• At least one year’s experience in a senior management or leadership role

• At least three years’ experience managing programmes or projects in relevant areas

• Experience developing and delivering programme or organisational strategies

• Experience overseeing service delivery in areas such as advice, education, youth or community work

• Experience managing and supporting staff

• Experience leading or supporting monitoring, evaluation and learning (MEL), with a strong understanding of how MEL supports learning and improvement

• Good understanding of UK employment law, HR best practice, health and safety, data protection and safeguarding

• Good understanding of finance and budget management in a small-to-medium charity

• Awareness of charity governance and the wider UK charity sector

• Ability to collect, interpret and use data to support learning and improve impact

• Strong planning, coordination and organisational skills

• Excellent time management – able to multitask, prioritise and meet deadlines

• Excellent written and verbal communication skills in English and Spanish, or English and Portuguese

• Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases

• Strategic thinker with a clear understanding of how to contribute to organisational development

• Open, supportive and inclusive leadership style, with the ability to stay calm and solutions-focused under pressure

• Strong understanding of issues facing migrants in the UK, particularly the Latin American community

• Commitment to anti-oppression, anti-racism and applying these principles in leadership and delivery

• Clear commitment to IRMO’s vision, mission, values and community-led ethos

Desirable

• Experience working in the charity sector, particularly with migrants or marginalised communities

• Experience managing change or supporting organisational growth

• Familiarity with IRMO’s programme areas and services

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minority groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

This role involves producing high-quality written materials that reflect IRMO’s voice and values, so we’re looking for someone who can write clearly and authentically in their own words.

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.