Performance jobs in redditch, worcestershire
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.
The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.
Key Responsibilities
- Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system.
- Monitoring on-going processes and correcting/escalating any issues that occur.
- Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
- Building Salesforce reports and dashboards for internal stakeholders.
- Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users.
- Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
- Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
- Create technical and functional documentation.
- Creating and connecting Form Assembly forms.
- Additional ad hoc tasks relating to the data management requirements of the platform.
- Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
- Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.
Essential criteria
- Experience of Salesforce Administration and the Nonprofit Success Pack
- Salesforce administration certificate ADM201
- A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
- The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout.
- Able to use own initiative and manage competing priorities.
- Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
- Able to liaise with stakeholders at all levels.
Desirable criteria
- Lived experience of kinship care.
- Experience of widely customised Salesforce systems.
- Excellent level of IT literacy and proficiency with Excel including Vlookups.
- Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
- Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail.
- You’re a solution focussed team player with a positive, can-do mindset.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.
- Application deadline: Friday 9 May, 9am
- First interview: Online – w/c 12 May
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
Keep your cover letter clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.
Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
(2 Days Per Week | £12,000–£12,600 Per Year | £28,500–£31,500 FTE | 12-Month Contract | Remote with Some Travel)
Animal Welfare Investigations Project (AWIP) is a specialist not-for-profit organisation dedicated to ending cruelty through intelligence-led investigations, criminal prosecutions, and systemic change.
We are investing heavily in building a world-class legacy fundraising program. We're seeking a passionate and dedicated Part-Time Legacy Officer to help steward our most visionary supporters — securing transformational gifts that will protect animals for generations to come.
About the Role
As our Legacy Officer, you will be at the heart of one of the most important projects in AWIP’s future.
You will:
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Build warm, trusting relationships with legacy pledgers and prospects.
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Respond to supporter enquiries about Gifts in Wills.
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Steward confirmed pledgers through personalised updates, thank you letters, and occasional calls or events.
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Maintain accurate CRM records for legacy prospects and pledgers.
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Create simple, heartfelt communications to inspire and retain pledgers.
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Host occasional small-scale legacy events (virtual or in-person).
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Report on progress to the Executive Director.
This is a 12-month temporary contract with a strong possibility of extension or becoming permanent based on program growth and conversion performance.
About You
We’re looking for someone who is:
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Warm, empathetic, and relationship-driven.
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Organised with excellent attention to detail.
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Self-motivated, able to manage workload across 16 hours per week.
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Comfortable communicating by email, letter, and phone.
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Committed to animal protection and the long-term power of Gifts in Wills.
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Holds or is willing to work towards a recognised legacy qualification (e.g., CiCLA or Certificate in Legacy Fundraising).
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(Preferred) Adherence to a cruelty-free – vegan or vegetarian – lifestyle with a passion for protecting animals.
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(Preferred) Previous experience in legacy fundraising, supporter care, or major gifts.
We value attitude and potential highly. Training and support will be provided for the right person.
Role Details
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Salary: £12,000–£12,600 per year (equivalent to £28,500–£31,500 FTE).
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Working Hours: 16 hours weekly total, fully flexible working. Overtime (time off in lieu) may be available for extra workload.
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Location: Remote (occasional travel for in-person team meetings and/or supporter events — expenses paid).
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Contract: 12 months initially, with strong potential to extend or become permanent.
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Benefits:
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25 days annual leave pro-rata, plus bank holidays.
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Employer pension contribution (auto-enrolment scheme).
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Private healthcare insurance.
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Expenses covered for travel related to work.
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A flexible, supportive working environment.
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Fully funded membership of the Institute of Legacy Management (ILM), supporting your professional growth in the legacy fundraising sector.
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How to Apply
Please submit your CV and a short cover letter (no more than 2 pages) explaining why you would be a great fit for this role.
Early applications are encouraged as we may close recruitment early if we find the right candidate.
Help build a future where animals are protected forever. Join AWIP and create a lasting impact that spans generations.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Job title: Immediate Support Coordinator – Hampshire, Wiltshire and Dorset
Reports to: Bereavement Services Manager for England
Salary: Starting salary of £26,500 per annum
Location: Home working with regular travel throughout Worcestershire, Herefordshire and Gloucestershire initially. Following further expansion of our service in July 2025, the post-holder will cover Shropshire instead of Gloucestershire.
Occasional travel to 2wish Head Office in South Wales.
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing
weekly telephone calls - To liaise with the Counselling Support and Outreach Coordinator, who is responsible for
organising formal support such as counselling, complementary therapy or play therapy, subject to
consent from the bereaved individual - To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other
healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties - To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child
or young person - To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
General:
- To travel to in-person events as required
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate - To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake,
as appropriate, courses/training/other developmental activities, which is relevant to the role - Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
Closing date: 12th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £85,000
Location: Hybrid (Birmingham City Centre; minimum one day in office per week)
Hours: 37.5 hours per week, Monday–Friday
About Auriga Services
Auriga Services is the commercial arm of Evnia Charitable Trust, a registered charity. For over 20 years we’ve designed and delivered grant-management, welfare-advice and social-value programmes that genuinely improve the lives of vulnerable people and households in poverty. As a public-benefit entity, all surpluses are reinvested to support those in need, making Auriga unique in the marketplace.
Role Purpose
We have been through significant growth over the past few years, and our operations have become more complex, which is why this new role has been created. As a member of our Executive Team, the Director of Client Partnerships will report to both the CEO and the Board, with responsibility for driving commercial growth and operational excellence across our partnership management, business development and service-delivery functions. You will ensure our expert advice and grant-management services are delivered efficiently and innovatively, maximising value for both clients and beneficiaries, so we become not just a trusted supplier but a strategic partner.
Key Responsibilities
- Strategic Growth & Development:
- Devise and execute strategies to grow income targets by an agreed percentage per annum.
- Identify and secure new partnership opportunities to diversify revenue streams.
- Operational Excellence:
- Oversee circa 55 FTE across partnership management, operations and business development.
- Reduce cost to serve through streamlined processes and technological integration.
- Team Leadership & Development:
- Line-manage Partnership Managers (x2), Head of Advice Services, Head of Service Delivery and Head of Business Development.
- Foster a culture of collaboration, continuous improvement and high performance.
- Client Relationship Management:
- Act as primary ambassador for key clients, handling escalations and strategic discussions.
- Elevate Auriga from supplier to trusted strategic partner.
- Technology Integration:
- Collaborate with Head of IT to embed new digital tools and data-driven decision-making.
- Financial Stewardship:
- Own budgets for client-partnership operations, monitoring performance and re-forecasting to meet targets.
- Performance Tracking & Reporting:
- Establish and report on KPIs for growth, efficiency and client satisfaction to the CEO and Board.
About You
- Proven senior-leadership experience in client management, partnerships or business development (charity / not for profit sector desirable).
- Strong entrepreneurial skills, with a demonstrable track record of driving commercial growth and operational efficiency.
- Strong financial acumen and experience managing multi-million-pound budgets.
- Excellent strategic-thinking, analytical and relationship-management skills.
- Familiarity with digital transformation and technology-enabled service delivery.
- Outstanding communication skills with the ability to influence at Board level.
- Right to work in the UK (no visa sponsorship provided).
Why Join Us?
- Purpose-Driven: Make a direct impact on reducing poverty and hardship.
- Charity-Owned: Join a commercially minded team with genuine social values.
- Executive Influence: Report directly to the CEO and shape organisational strategy.
- Hybrid Flexibility: Balance home and office working in Birmingham’s city centre.
If you would like to apply for this role, please send an CV and a brief covering letter explaining your interest and suitability in confidence to Jenny Hills at Harris Hill, via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: Monday 5th May 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Tile: Operations and Office Administrator
Reporting To: Fundraising and Operations Manager & Health & Safety Officer
Days & Hours: Monday to Friday. Full-time - 37.5 hours per week
Salary: Depending on experience. This will be discussed with the shortlisted candidates.
Additional Benefits:
- An additional week of holiday (vs national entitlement)
- Four discretionary days of holiday over the Christmas period when the office is closed
- Discretionary Christmas bonus
- Discretionary paid compassionate leave
- Discretionary Occupational Sick Pay
- Discretionary paid time-off for dependents
- Discretionary paid time-off for public duties
- Discretionary additional bank holidays (if any announced by the government)
- Flexible working
- Training
- Long Service Awards
- Private Healthcare Scheme
- Death in Service Benefit
- Pension enrolment (optional)
- Invitation to Charity conferences and webinars
Job purpose
The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.
Key Responsibilities
Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.
PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.
Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.
Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.
Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.
Principal Tasks
Under the supervision and management of the Fundraising and Operations Manager, you will:
Office Operations
- Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
- Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
- Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
- Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
- Oversight of office cleaning arrangements.
- Organise and promote recycling to staff for equipment and supplies no longer required.
- Oversee and develop systems for document filing and storage.
- Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
- Oversee arrangements, equipment and systems for receiving and sending out post.
- Process monthly Charity ‘Response with stamps’ claims.
PA & Administration Assistance
- Assist the Regional Director with day-to-day IT and administration tasks.
- Assist the Columban Fathers with administration tasks, when needed.
- Assist with arranging parish appeals and processing the response to appeals.
- Support with direct mail and other fundraising activities.
- Update supporter records in our CRM database.
- Attend and take minutes at Charity meetings.
- Book travel and appointments for the Regional Director and the Columban Priests.
- Prepare and send correspondence by letter and email.
Venue Hire & Events Administration
- Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
- Handle all enquiries and bookings.
- Maintain a bookings diary/calendar that is available to all who need access.
- Keep a complete record of all bookings, related documents and correspondence in our CRM database.
- Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
- Ensure the facilities are clean and ready to use before and after each booking.
- Host or arrange hosting for each booking.
- Process payments/donations made for the hire/use of the facilities.
- Collect and record feedback on their experience from external hirers and users.
- Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
- Advertise/market the facilities to agreed target audiences.
- Provide planning and administration assistance for events organised by the Charity.
Reception
- Welcome and host all visitors to St Columban’s during normal opening hours.
- Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
- Handle enquiries by telephone and email.
- Process requests from Charity supporters to donate, request a Mass or to update their database record.
- Receive and keep a daily log of deliveries, collections and service/maintenance visits.
- Ensure the Reception area is kept clean and tidy.
Under the supervision and management of the Health & Safety Officer, you will:
Health & Safety Administration
- Maintain and update BrightSafe, our health & safety planning and records management tool.
- Maintain regular contact with Peninsula, our Health & Safety service provider
- Review and update risk assessments for the office and conference room areas.
- Prompt and assist those responsible to review and update all other risk assessments.
- Ensure actions identified following a review are completed and updated in BrightSafe.
- Check and restock First Aid kits.
- Recruit and organise a team of first aiders and fire marshals.
- Provide and monitor accident books for the whole site and keep a central record of accidents reported.
- Arrange training for staff and volunteers in liaison with their line managers.
Some weekend and out of hours work may be required occasionally.
Person Specification:
Qualifications/training:
Essential:
- GCSE or equivalent in English and Maths (grade C or above)
Desirable:
- Business Administration Level 3 or equivalent qualification or experience.
- Microsoft 365 qualifications or equivalent training
- Health & Safety related training
- Other qualifications or training relevant to the role
Skills/competencies:
Essential:
- Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
- Accuracy, attention to detail and an aptitude for problem solving
- Excellent verbal & written communication skills
- Capable of working independently and collaboratively as part of a team
- Confidence in building relationships with various stakeholders
Desirable:
- Competency in Microsoft 365 admin centre and other 365 applications
- Competency in Donorflex or similar CRM database systems
- Knowledge and understanding of office IT systems and requirements
- Knowledge and understanding of workplace health & safety
Previous experience:
Essential:
- A minimum of 5-7 years’ experience of office-based administration work
Desirable:
- Employment within a Charity
- Reception/front of house
- Office filing systems
- Event administration
Special aptitudes and knowledge:
Essential:
- Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
- A team player
- Ability and willingness to learn and adapt to new ways of working
- Responsible for undertaking core learning for the role
- Determined, innovative, target driven and self-motivated
Desirable:
- Empathy with the charitable aims of the Columban Missionaries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.
You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Dari/Farsi
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English
Benefits
We offer a range of benefits including:
• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.
Interviews will be held on 14th and 15th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
We are recruiting for an experienced Area Manager to oversee 15 dedicated shop teams in the North West, North Wales and the Midlands.
In this role you will provide great leadership, inspiration and support to ensure the shop teams (paid colleagues and volunteers) are the very best they can be. You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.
Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.
Starting full-time salary £36,429.86 per annum and this role will also include a Car allowance of £5,000 per annum or a company car is available.
The role will be supporting 15 Scope shops in the North West, North Wales and the Midlands. Overnights stays and travel will be an expected part of the role.
The role
The role is ideal for an experienced Area Manager with a background in fashion and the charity sector, but we also welcome candidates from the retail industry with strong transferable skills as well as a great attitude and willingness to learn:
Key responsibilities of the role will include:
- Maximise sales and effectively manage expenditure to achieve profit targets.
- Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
- Support and deliver key activities from the Retail Strategy and Business Plan.
- Identify and develop the potential of colleagues across the Area.
- Build effective working relationships and work collaboratively with internal and external stakeholders.
- Positively promote Scope with the public in the local community.
About You
- You will be passionate about retail
- You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
- You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.
- You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus bank holidays
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT on Thursday 15 May 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction to the Role
We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.
General Details
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Title: Development and Fundraising Officer
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Salary: £28-35,000 per annum based on experience and training
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Reporting to: Interim Director
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Contract: One-year renewable, Full-time (35 hours per week)
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Location: Remote
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International scope: Engage with international donors, trusts, and grant-making bodies
Core Responsibilities
1. Grant & trust applications
You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.
2. Fundraising campaigns & donor engagement
In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.
3. Coordination & communications
This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.
Key Tasks
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Research and application development:
Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements. -
Campaign strategy and event coordination:
Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values. -
Donor relationship management:
Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives. -
Internal collaboration and reporting:
Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement. -
Digital and social media integration:
Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives. -
Monitoring, evaluation, and strategic review:
Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.
Essential Skills & Behaviours
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Grant-writing expertise:
Proven track record of researching, drafting and submitting successful grant and trust applications. -
Excellent written & verbal communication:
Able to craft compelling narratives and present confidently to donors, partners and colleagues. -
Relationship-building & stakeholder management:
Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence. -
Project & time management:
Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight. -
Attention to detail & accuracy:
Meticulous in proposal compliance, budgets, reporting and data entry. -
Analytical & outcomes-driven:
Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets. -
Team-player & collaborator:
Works seamlessly with communications, operations and senior leadership to align messages and priorities. -
Self-starter & remote-working discipline:
Proactive, resourceful and able to manage your own workload in a flexible, home-based role. -
Cultural sensitivity & political awareness:
Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.
Desirable Skills & Behaviours
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Language skills:
Proficiency in Cantonese. -
Event planning & virtual engagement:
Background in coordinating both in-person and online fundraising events, webinars or galas. -
Digital fundraising & social media integration:
Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels. -
Budgeting & financial literacy:
Able to draft, monitor and report against budgets for grant-funded projects and campaigns. -
Network in philanthropic/trust circles:
Existing contacts or familiarity with UK and international grant-makers, foundations and trusts. -
Human rights or advocacy sector experience:
Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties. -
Strategic thinking & innovation:
Creative in identifying new funding streams and piloting novel campaign approaches.
What We Offer
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Competitive salary: £28-35,000 per annum
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Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK
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International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners
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Professional development: Opportunities for training and growth in the field of international fundraising
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Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities
Interviews
First-round interviews will be conducted on a rolling basis, both before and after the application deadline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Growth & Advocacy role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Sandwell College
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until August 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 22nd May followed by First-round interviews on 5th June. If required second round interviews will be held on 12th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
We’re delighted to be working with The Children’s Society to support the recruitment of their new Digital Marketing Manager.
Location: Remote, London
Salary: £40,500
Full-time, Permanent
As the Digital Marketing Manager, you’ll lead on planning, delivering, and optimizing innovative digital campaigns that mobilize the public, grow the national supporter base, and elevate the charity’s mission. You'll collaborate with internal teams and external agencies to create integrated digital strategies across paid search, social media, and programmatic channels — all while championing a data-led, audience-focused approach.
What you’ll do:
- Plan, deliver, and optimise paid digital campaigns that grow the supporter base
- Work with agencies, creatives, and internal teams to produce powerful content
- Manage platforms like Meta, Google Ads, and analytics tools
- Use insights and data to drive performance and improve future campaigns
- Upskill colleagues and champion a culture of digital innovation
What you’ll bring:
- Strong digital marketing experience, especially in paid media
- Excellent analytical and reporting skills
- Creative mindset and collaborative approach
- Understanding of digital platforms, SEO, and adtech compliance
- A passion for social justice and improving young lives
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Internally known as Homicide Family Team Leader.
We have an exciting opportunity for a Team Leader to join the National Homicide Service team in West Midlands, working 37.5hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide (Murder/Manslaughter/Corporate manslaughter/Gross Negligence manslaughter). The Family Caseworkers also offer specialist support to direct Eyewitnesses of Homicide. They provide a systematic, trauma informed approach to care and undertake a comprehensive needs assessment which will create a bespoke support plan for each person they support. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy. You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.
We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. We value our teams and their welfare
In addition to the Family Team the Homicide Service have a Peer Support team, and a Child and Young Peoples team, we work together to deliver high quality support.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships. You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.
The successful candidate will have a passion for excellent service delivery, performance management and team welfare.
A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Robertson Bell is thrilled to be leading on an exciting recruitment campaign with Walsall Council as we search for five ambitious Finance Business Partners to join their dynamic team on a permanent basis. This is a fantastic opportunity that’s come about as a result of a period of positive transformation and investment within Walsall’s Financial Services – these are brand-new roles, created to support their ongoing growth and change. There has truly never been a better time to join.
We are recruiting into four teams:
- 2x roles in the Corporate Finance team
- 1x role in the Children’s Services team
- 1x role in the Education team
- 1x role in the Systems & Transformation Team
Whether you're a Management Accountant ready to take that next step into a more strategic business partnering role, or already a Finance Business Partner looking to grow in a more supportive and varied environment, these roles offer incredible scope for development.
You’ll be working in a fast-evolving, forward-thinking council that is deeply committed to investing in its people. With a clear focus on professional growth, Walsall Council offers structured training, coaching and mentorship, ensuring you’ll be supported every step of the way.
Why join Walsall Council?
- Generous annual leave: 29 days rising to 34 after 5 years’ continuous local government service
- Flexible working: Including the opportunity to gain up to 12 additional days leave through flexitime
- Hybrid working: Just one day a week minimum in the office
- Career-average pension scheme
- Ongoing learning and development, with access to internal and external training and a study support package
About the roles:
Each Finance Business Partner will support a specific directorate, building strong, collaborative relationships with service managers and senior leadership. Your role will be to help shape financial decision-making and provide meaningful insights that lead to better outcomes for the community. Key responsibilities include:
- Acting as a trusted advisor and strategic partner to senior stakeholders
- Supporting budget setting, monitoring and forecasting processes
- Contributing to the council’s wider financial planning and business strategy
- Identifying and mitigating financial risks while spotting opportunities for improvement
- Leading on year-end accounts for your area and supporting performance reporting
- Playing a pivotal role in exciting finance transformation projects, with the opportunity to contribute to the development of finance systems and business intelligence dashboards to improve financial performance
What you’ll need:
- A CCAB or CIMA qualification (or be actively working towards one)
- Strong communication skills and a proactive, solutions-focused mindset
- Experience working with non-financial stakeholders and influencing decisions
- Ideally some public sector experience – but this is not essential
- A genuine passion for delivering great outcomes and driving value for money
This is more than just a job – it’s a career move. If you want to feel genuinely valued, supported and challenged in your next role, and play a key part in shaping financial strategy at a progressive local authority, we’d love to hear from you.
The closing date for applications is Sunday 11th May, with first-stage interviews taking place on the 21st and 22nd May. CVs will be reviewed on a rolling basis, so don’t delay – apply now via Robertson Bell to avoid missing out.