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Performance manager jobs in blackrock, county dublin

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Top job
Disasters Emergency Committee, London (On-site)
£27,040 per year
Supporter Services Assistant Location: Wenlock Road, London, N1 Contract Type: Full-time, Permanent
Posted today Apply Now
Closing today at 17:30
Bethphage, Shrewsbury (Hybrid)
£54,000 - £55,000 per year
Are you a strategic thinker with a passion for driving financial excellence? Ready to shape the financial future of our organisation?
Posted 2 weeks ago
SOS Rape Crisis, Southend-on-Sea (On-site)
£30 per hour
Seeking an experienced counsellor to join a multi-disciplinary team supporting adults and young people impacted by sexual violence.
Posted 1 week ago Apply Now
Habitat for Humanity Great Britain, Remote
£51,000 - £55,000 per year
Posted 2 days ago Apply Now
MSI Reproductive Choices UK, Birmingham (On-site)
£51,078.0 - £56,185.8 per year depending on experience and location
Posted 1 week ago Apply Now
Closing in 7 days
Chineke! Foundation, London (Hybrid)
£45,000 - £50,000 per year
Projects Director
Posted 1 week ago Apply Now
Brain Research UK, London (Hybrid)
£52,000 per year FTE
Brain Research UK are seeking a Head of Finance to oversee the finance function
Posted 1 week ago Apply Now
Closing in 5 days
High Trees Community Development Trust, London (On-site)
£35,000 - £40,000 per year
High Trees are seeking a thoughtful and experienced evaluator, with strong project management and excellent people skills.
Posted 1 week ago
Army Cadet Charitable Trust UK, Aldershot, Hampshire (Hybrid)
£29,644 per year
Creating and delivering digital marketing strategy to increase awareness of the CCF and CCFA, mainly through digital platforms.
Posted 4 days ago Apply Now
Help for Heroes, IV1, Inverness (On-site)
£33,000 per year
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team. 
Posted today
Page 15 of 32
London, Greater London (On-site)
£27,040 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

  • Good organisational skills and attention to detail
  • A professional and friendly telephone manner
  • Strong written communication skills
  • The ability to manage a varied workload and prioritise effectively
  • A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

  • Serve as the first point of contact for supporter enquiries by phone, email, and post
  • Ensure accurate donor records and communication preferences are maintained in Salesforce
  • Process donations and generate acknowledgements and thank-you letters
  • Support donation coding and financial reconciliation with the Finance and Fundraising teams
  • Assist with the onboarding and coordination of temporary staff and volunteers
  • Provide general administrative support across the Fundraising & Marketing team
  • Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

  • Flexible working hours (outside of appeal periods)
  • Hybrid working model (some mandatory office days during appeals)
  • 25 days annual leave, increasing with service
  • Healthcare Cash Plan (value ~£1,660/year)
  • Pension contribution (3%, rising to 8% post-probation)
  • Wellbeing and mental health support
  • Access to Wellhub, discounts, and ticket schemes
  • Season ticket and hardship loans (post-probation)
  • Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

Application resources
Posted by
Disasters Emergency Committee View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 01 August 2025
Closing date: 31 August 2025 at 12:06
Job ref: Supporter Services Assistant
Tags: Customer Service, Customer support, Entry level / Graduate, Corporate Fundraising, Direct / Supporters

The client requests no contact from agencies or media sales.