Performance marketing jobs

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

The Bespoke Challenge Events Manager maternity cover is crucial to ensure a smooth delivery of our trek programme in 2026. You will manage our flagship ‘CoppaTrek!’ events, which will include five treks in 2026, with a total target of £2.3m. There will be three multi day treks – one in the UK and two abroad. There will also be two One Day events held at weekends in the UK. All five of these events span June – September. You will also be required to support the Senior Manager in the launch of the 2027 programme.

Line Managing two Assistants, the Bespoke Challenge Events Manager will need to hit the ground running to manage all events booked in with their support, getting totally stuck in. Unusually, the Senior Challenge Events Manager (the line manager for this role) will also be a maternity cover role for the same period of time. This elevates the need for clean, organised and focused delivery of our events.

In addition to the delivery of 2026, the Bespoke Challenge Events Manager will need to support in the preparation for 2027, and work with other teams to successfully launch them towards the end of 2026. You will be required to contribute to the budgeting for 2027’s events.

This role does require some evening and weekend work - although not behind the laptop (unless it’s a zoom call to excite all the fundraisers)! You will be lacing up your walking boots, and walking and talking, alongside our CoppaTrek! participants. Therefore, please bear in mind that as part of this role, you will be expected to travel and stay away from home for up to 9 days at a time. The benefit being you get to see some incredible parts of the world and meet amazing people. TOIL is awarded for out of hours work according to our policy.

In terms of the office, it is a hybrid role, with the expectation that you will attend the London office two days per week.

This is a fixed term contract for 14 months. 

Duties and Responsibilities

Event Delivery

• Lead the design, planning, and delivery of CoppaTrek! events, ensuring each trek meets the charity’s goals and provides an exceptional participant experience.
• Manage each event budget, with support from the Senior Challenge Events Manager.
• Coordinate with external suppliers and partners to ensure smooth operations before, during, and after the event.
• Attend CoppaTrek! events through the year.

Manager Key Stakeholders

• Build and maintain relationships with key internal and external stakeholders, including suppliers, sponsors, colleagues, volunteers and fundraisers.

Stewardship

• Ensure excellent stewardship of participants, sponsors, and donors throughout their engagement with the CoppaTrek! programme.
• Provide ongoing support and communication to participants pre- and post-event, including training resources, fundraising guidance, and event-day logistics.
• Acknowledge contributions and achievements of participants and supporters through thank-you gifts, social media shout-outs, and other recognition methods.

Celebrity Liaison 

• Support with celebrity involvement in the CoppaTrek! programme, from initial outreach to event participation.
• Ensure celebrities are well-informed and supported throughout the process, with a focus on creating a positive experience for them and our trek participants.

Marketing & PR

• Follow and deliver a marketing plan for the year to ensure the CoppaTrek! programme remains relevant and popular.
• Work in collaboration with marketing team to lead the acquisition for new challenge event participants, ensuring we grow the number of supporters year-on-year.
• Support on website and social media content.
• Work with the PR and marketing team to maximise celebrity involvement.

Equality, Diversity, and Inclusion

• Ensure that CoppaTrek! is inclusive, accessible, and welcoming to people from all backgrounds and abilities.
• Promote diversity in participant recruitment, with a focus on engaging underrepresented groups.
• Foster a supportive and inclusive environment for all participants, volunteers, and staff.

Line Management

• Manage line reports with clear direction, support, and development opportunities.
• Set clear goals and performance targets for team members, ensuring they are working towards KPIs.
• Provide regular coaching and feedback to enhance individual and team performance.

Skills, Experience and Qualifications

Essential

• 3 years+ experience of planning and delivering successful in-person events
• Excellent at communicating and relationship building
• Experience of working within the charity or events sector
• Great organisation and time management skills
• Experience and understanding of donor stewardship - including high value supporters and celebrity ambassadors
• Experience of fundraising and income generation
• Very good at problem solving and taking a solutions-focused approach
• Excellent at using data and insight to drive decisions
• Ability to manage multiple projects and deadlines successfully
• Experience in managing stakeholders and working with third-party event organisers
• Good understanding of budgeting and forecasting
• Line Management experience

Desirable

• Experience of planning and delivering a charity’s challenge event programme
• Experience of recruiting and managing volunteers
• Knowledge of fundraising regulations and delivering best practice in relation to challenge events
• Experience of working with a fundraising database and fundraising platforms
• Experience of managing multiples projects or a variety of events
• Experience of line management
• Understanding of charity and fundraising law

Application information

Applications will close at 9am on 3rd November 2025 with the aim to commence shortlisting test as applications come in.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Please be aware we are actively recruiting and so early application is advised.

Main Benefits and Terms & Conditions

Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.

Benefits

• Wellbeing fund
• Employee Assistance Programme
• Access to Self Space training and 1:1 therapy
• Core working hours 10am - 4pm
• Enhanced Maternity and Paternity Leave
• Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.

As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues.   You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience. 

Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.

As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.

Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.

· Lead and manage the administration team, including recruitment, training, and volunteer coordination.

· Manage appointments, service utilisation, waiting times, and payments.

· Streamline processes and systems to improve efficiency, consistency, and client experience.

· Support implementation of new technology, online appointments, and case management systems.

· Ensure premises are safe, functional, and fit-for-purpose.

· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.

· Promote a positive, inclusive, and supportive workplace culture.

· Work closely with service managers and the CEO to align operations with strategic goals.

· Ensure compliance with HR, health & safety, and organisational policies.

What we’re looking for

· Proven experience in operational management, ideally in third sector, health, or community services.

· Strong administrative experience and ability to oversee budgets, KPIs, and performance.

· Experience designing and embedding processes, policies, and systems.

· Confident in implementing technology and using data to drive decisions.

· Experience managing premises and creating safe, functional environments.

· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.

· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.

· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.

About Kapella

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.

Why join Kapella?

Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role. 

Closing date: Wednesday 5 November 2025.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
 

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

Engagement and Development Manager
Location: The Bay Foodbank, NE29 6BA
Hours: Full time (40 hours per week)
Salary: £31,592.78

At The Bay Foodbank, we believe no one in our community should go hungry or face crisis alone. We provide emergency food support, reduce food waste, and work with partners to build a stronger, more resilient community.

We are now looking for an Engagement and Development Manager to join our Senior Leadership Team. This is an exciting opportunity for someone who is passionate about community impact, experienced in stakeholder engagement and fundraising, and ready to help shape the future of the foodbank.

About the Role
As Engagement and Development Manager, you will:
 Lead on fundraising and income generation, developing strategies to secure support from donors, grants, community events, and corporate partnerships.
 Build and nurture relationships with partners, supporters, volunteers, and the wider community.
 Develop and deliver marketing and communications campaigns to raise awareness of our work.
 Support organisational growth through strategic planning and operational improvements.
 Provide line management to staff, supporting their development and fostering a collaborative culture.

This role is central to ensuring the foodbank remains financially sustainable, operationally effective, and deeply connected to the community we serve.

About You
We are looking for someone who has:
 Experience in fundraising, stakeholder engagement, or communications.
 Strong relationship-building and leadership skills.
 The ability to manage projects, prioritise, and work under pressure.
 Excellent communication skills, both written and verbal.
 A positive, professional, and engaging approach.

Experience in the voluntary/community sector and a full driving licence are desirable.

Why Join Us?
You’ll be joining a dedicated team that believes in creating real change and supporting people when they need it most. You’ll be making a real, meaningful and instant impact on peoples lives.

If you are motivated, proactive, and ready to make a difference, we would love to hear from you.

Closing Date: Monday 27th October 2025
Interviews: Tuesday 04th - Wednesday 05th November 2025.

Job titleCommunity Fundraiser

Hours37.5 hours per week

Salary£28,750 – £30,651 per annum

ContractPermanent

Location Wildwood Drive, Worcester WR5 2QT

The role

As a Community Fundraiser, you will be the face of St Richard’s Hospice in the community, you will help our wonderful fundraisers and inspiring new supporters to raise money for the charity, always ensuring they receive the best possible supporter experience. You will be part of the wider Income Generation team, contributing to our shared goals and income targets.

A key part of the role will be to deliver fundraising with strong financial impact: achieving a 3:1 return on investment within two years, ensuring activities are cost-efficient, effective, and sustainable.

Flexibility will be required for evening and weekend working as well as the ability to travel locally to events, meetings or fundraising activities. This role is based at the Hospice, Wildwood Drive, Worcester.

The role will also include;

• Build and nurture relationships with local fundraisers, community groups, schools, faith groups and local organisations.
• Plan and deliver fundraising activities with clear financial targets and measurable impact.
• Represent the hospice at local events, cheque presentations and talks, sharing the difference our supporters make.
• Set, monitor and report on fundraising performance metrics, particularly the goal of delivering a 3:1 return on investment for this role over two years.
• Recruit, train and support volunteer fundraisers and community ambassadors.
• Ensure all fundraising is carried out ethically and in line with regulations.

This post requires an Standard Disclosure and Barring Service check.

About you

You will bring;

• Experience in fundraising, community engagement, or volunteer coordination.
• Excellent interpersonal communication and presentation skills, confidence speaking to community groups and schools
• Highly organised, with the ability to juggle multiple projects.
• A compassionate, people-focused attitude — especially when working with those fundraising in memory of loved ones.
• Willingness to work flexibly, including evenings and weekends.
• Full driving licence and ability to travel across Worcestershire.

Although not compulsory, the ideal candidate will have previous experience within the charity sector, delivering income generating activities, with knowledge and awareness of the fundraising regulations and codes of practice.

Please see attached Job Description and Person Specification for further details.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Closing date 26th October 2025

Interview date           4th November 2025

Job Reference 4040

We are looking for an experienced Senior Finance Manager with an entrepreneurial spirit and business acumen to contribute to the strategic leadership of the organisation. This is an exciting opportunity to support the Senior Leadership team by having oversight, management, and responsibility for Pecan’s financial functionality, and promoting and sustaining the organisations commitment to showing kindness, raising self-belief and inspiring hope for the future of the individuals we serve.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 36-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

Overview

• Oversight and management of Pecan's financial planning, accounting, and reporting.
• Oversight and management of the organisations financial risk and compliance, and safeguarding of assets through effective processes and procedures.
• Oversight and management of performance and organisational data: its collection, storage, analysis and reporting. 

Finance

1. Advise and report to the Board, Chief Executive and SMT on all financial matters, including investments, reserves, financial forecasting and cashflow, financial performance and systems. 
2. Lead the financial planning for the organisation, including annual budgeting and re-forecasting as necessary and to prepare regular financial report, including management accounts, cashflow, and other reports as required by the Board, the SMT and budget holders. 
3. Provide financial information, advice and support, including training, which meets the needs of the Trustees, SMT and other staff within Pecan. In particular, work with service leads to provide all necessary financial budgeting input to funding bids and funding monitoring and reporting, ideally also upskilling the service leads in this area. 
4. Take responsibility for the day to day management and administration of the finance functions such as bank reconciliations, petty cash and donation records, accounts payables & receivables, VAT and gift aid claimed. 

Key Requirements (specific skills, qualifications required):

• Experience of working in a senior accounting role, including budget and financial policy formulation.
• A track record of preparing management accounts and other financial reports.
• Strong financial management skills and ability (including SORP).
• Entrepreneurial spirit and business acumen. 
• Strong commitment to the goals, ethos, values, and vision of Pecan, including a belief in the important of all people of different backgrounds working together and respecting and valuing each other’s contributions.

Desirable knowledge/expertise

• Strong experience in using Xero Accounting Software.
• Knowledge of charity law & VAT partial exemption.
• Experience of the voluntary and community sector.
• Knowledge of charity fundraising or marketing.

Please read the Job Description for more information.

Closing Date: Monday 27th October 2025, 10am

Interview Date: Week commencing Monday 3rd November 2025, Details TBC 

Start Date: ASAP

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

• Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
• Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

• Lead day-to-day operations and strategic development of all community-focussed enterprise services.
• Identify and implement opportunities to grow and diversify income across multiple service areas.
• Support other teams to explore and develop enterprise elements aligned to their goals and communities.
• Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

• Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
• Provide coaching, supervision, and performance management to direct reports.
• Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

• Develop and evolve business plans and service models that balance social mission and financial sustainability.
• Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
• Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
• Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

• Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
• Ensure effective systems for stock, asset, and facilities management are in place.
• Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
• Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
• Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
• Build relationships with external stakeholders including businesses, schools, and community partners.
• Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

• Promote a culture of continuous improvement, reflective practice, and learning.
• Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.

About the Role

We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.

As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.

You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.

About You

You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.

You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.

About the Team

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.

We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.

Please see the Job Description below for more detail about this exciting role.

The detail

• Hours: 35 hours per week
• Contract: 12 months fixed-term contract
• Closing Date: 26th October 2025 

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

This is a fantastic time to join Dementia UK’s growing Community Fundraising team as a Community Fundraising Executive, which is expanding in response to sustained year-on-year growth and our ambitious five-year organisational strategy. Join as a Community Fundraising Executive (Stewardship) to play a key role in delivering exceptional supporter experiences that inspire and retain our mass and mid-value community fundraisers. 

You’ll manage and enhance supporter journeys, ensuring that key supporters feel valued, heard and connected to the impact of their contributions. This includes designing and delivering high-quality communications and resources, responding to supporter feedback and using data and insight to improve engagement and retention. You will also support the delivery of income and stewardship targets, helping to monitor performance and identify opportunities for growth.

Collaborating with the Digital Marketing team, you will ensure that Community Fundraising content is engaging, accessible, and aligned with our values. You will also liaise with external suppliers to produce on-brand materials and contribute to charity-wide stewardship initiatives that enhance supporter loyalty and celebrate fundraisers.

We’re looking for you to have experience in community fundraising or supporter stewardship, strong relationship-building and excellent copywriting abilities. This is a role for someone who thrives on turning insight into action, improving systems, and creating experiences that deliver real value—for our supporters and for families affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

This role will be subject to a Basic DBS check.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.

Communications Executive – Now Teach

Reports to: Communications Lead
Direct reports: N/A
Location: Flexible, with monthly co-working days in London and additional stakeholder meetings as required.
Salary: £31k- £34k
Hours: Full time; 37.5 hours a week or Part time. We are happy to consider requests for flexible or part time working
Contract: Permanent

ABOUT THE ROLE

Role Overview

The Communications Executive will co-ordinate and contribute to the planning, implementation, and optimisation of marketing; and internal and corporate communication. This will range from attraction campaigns, public relations, school partners and the internal engagement calendar and events.

The role will co-ordinate production of communications for target audiences from beginning to end – from planning, writing, and editing of copy to measuring effectiveness of communications. In addition, the role will have responsibility for the Now Teach website.

In this role you will...

• Manage and create content across our channels, including social media, email and internal communication channels.
• Create and maintain an annual content plan to engage our applicants and career changers in our Network.
• Write and produce interesting and engaging articles, social media content, monthly newsletters, marketing emails and webpages that help people consider career change to teaching.
• Oversee the website, evaluate and manage website performance, and develop, maintain, and update website content.
• Creatively drive our social media channels and blogs, significantly increasing engagement and followers.
• Research topics and conduct interviews to write blog articles and create other content.
• Make sure content planning is informed by audience insight, finding out what topics resonate for applicants and career changers in our Network.
• Build relationships with Now Teach’s career-changers and the Programme team that supports them, enabling you to understand the experience of career changers, identify remarkable stories and find the right person to tell them.
• Take responsibility for organising and promoting our attraction/public affairs events to meet sign-up and attendance targets.
• Monitor content to see how audiences respond, refine, and innovate to improve engagement.
• Work with third parties to deliver projects, including copywriting, photos, design, and film.
• Support the PR Specialist, sourcing case studies and helping identify opportunities.
• Identify and test good practice to make our communications effective and industry leading.
• Support Now Teach’s internal and Network communications.
• Support fundraising and external stakeholder communications.

PERSON SPECIFICATION

Who you are (qualities/values)

• Passionate about ensuring that Now Teachers, schools, partners, and the wider education system can realise the full potential of career changers in education.
• Enjoys working in a fast paced and heavy deadline orientated environment.
• Can effectively manage their own workload, prioritise tasks, multi-task and stay organised.
• Have high-standards and a commitment to quality, with excellent attention to detail.
• Have the resourcefulness to make recommendations, start projects, problem solve and see them through to completion with the support of the team
• Build relationships and work effectively with others, communicating priorities and goals clearly with colleagues, and giving and receiving feedback to celebrate and improve work.

What you will need to succeed in this role (experience/qualifications etc.)

• 2-3 years in a similar communications role.
• Familiar with common website management tools (CMS), social media and Adobe’s Creative Suite.
• Excellent project management
• Be full of creative ideas, and enjoy making them a reality
• Able to set own goals and manage workload in a flexible environment, adapting and operating well with ambiguity

Working at Now Teach 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 43% of employees at all levels of the organisation work part time or with compressed hours and everyone works flexibly, with time off in lieu as part of our standard working practices.   

We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, with 100% of our people believing their line managers listen and value their opinions and people of all levels getting stuck in. We set clear expectations and celebrate the successes of teams and individuals. 100% of our team are proud to work at Now Teach, 94% find Now Teach considerate of their wellbeing and 100% feel like they are treated with respect at work.   

Our culture is central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.   

In return 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Winter closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, a rewards platform with employee discounts and access to an Employee Assistance Programme. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Our Values 

At Now Teach, our values shape the way we work every day. We are looking for someone who shares these values and will help us live them in how we work with colleagues, donors and partners: 

Focus on who matters most – putting participants, schools and partners at the heart of our decisions. 

Drive impact through expertise – sharing knowledge and learning to strengthen our work. 

Make change happen – adapting and persevering in the face of challenges. 

Build connections that amplify – working together and with others to achieve more than we could alone. 
 

Application Process  

Applications close on 31st October 

To apply, please complete our online application form where you will be asked to upload a Cover Letter (no more than 1 side of A4) and CV (no more than 2 sides of A4)

Your Cover Letter should include why you are attracted to the role, why you are motivated to work at Now Teach and what you can bring to the team.

If you have any difficulty with accessing the application form, need any additional support or require reasonable adjustments to the application process, please email us. 

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.  To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to an Basic Disclosure and Barring Service check. 

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over 17,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.