Personal assistant volunteer roles in wimbledon chase, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B
About the Role:
CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.
Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.
Volunteer tasks and responsibilities
· Welcoming young people to the session;
· Helping young people to register for sessions;
· Join in and be role model for young refugees and asylum seekers;
· Assisting participants to recognise and celebrate their achievements;
· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.
Requirements:
Essential
· To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Monday evenings for a minimum of four months;
· Currently resident in the UK;
- A love of football, and wanting to encourage others to play.
· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role
Desirable
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Could you be our new Chair?
Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.
Key responsibilities
Student Minds Chair is expected to commit to the following:
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Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
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Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.
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Monthly supervision calls with the Chief Executive
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Annual in-person appraisal of the Chief Executive
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Support with board appraisals and recruitment
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Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.
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Attendance at relevant task-group meetings and/or committees.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
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For more information about the role responsibilities please download our recruitment pack that is linked
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Download and complete our application form which is available via the link
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Complete the Equality Monitoring Form.
Application process
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Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
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Interviews: 27th January, with our Chair, Trustee and CEO
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Appointment: subject to approval by the Student Minds Board
The client requests no contact from agencies or media sales.
Could you be one of our new trustees?
We currently have space on our Board for up to eight new Trustees who want to work with us to help improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
You may be thinking that you don't have the experience because you haven't been a trustee before, or because charity governance isn't your field. Think again!
Here's what you DO NEED need:
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Commitment to our vision - a world where no student is held back by their mental health
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Experience in 1 or 2 of the following areas:
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Current higher education students
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Professional higher education sector expertise
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Legal expertise
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Fundraising and income generation expertise
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Equity, diversity, inclusion, belonging, intersectionality and anti racism expertise
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AI and technology expertise
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Campaigning, advocacy, community organising and/or public affairs expertise
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Marketing and brand awareness expertise
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People and culture, HR, organisational development or leadership development expertise
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And what you DON'T need:
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Previous experience of trusteeship
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Experience in charity law or working with a charity
Both experienced and aspiring trustees have much to bring to our table: we are looking for fresh perspectives and seasoned knowledge alike.
Key responsibilities
Student Minds Trustees are expected to commit to the following:
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Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
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Preparation and attendance at two board away days each year, usually from 12.30 - 5 pm. Board away days are in person and usually take place in Leeds. Travel expenses can be claimed.
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Ad-hoc meetings and conversations with the senior management team as required. This usually constitutes approximately a further five working days a year.
If appointed, you will receive the training and onboarding you need to be a confident, contributing member of the board. We are also able to provide you with a board buddy to support you in your first few months.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
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For more information about the role responsibilities please follow the link
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Download and complete our application form, which is available on the link
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Complete the Equality Monitoring Form.
Application process
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Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
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Interviews: 29th or 30th January (general Trustees) or 5th February (Student Trustees) with a Trustee and CEO
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Appointment: subject to approval by the Student Minds Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Charity Right
Charity Right is an international food charity - Registered Charity No. 1163944 in England & Wales
The Objects of the Charity are
- To relieve poverty worldwide by
- Providing food supplies, items, grants and services to individuals in need and other groups or organisations that are working to prevent and relieve hunger and poverty
- Providing or assisting in the provision of education, training, healthcare projects and all the necessary support designed to enable individuals to generate a sustainable income and be self-sufficient
- Undertaking and supporting research into factors that contribute to poverty and the most appropriate ways to mitigate these
- The provision of grants to enable young people to participate in healthy recreational activities that they could not otherwise afford
- The relief of financial need and suffering among victims of natural or other kinds of disaster in the form of money (or other means deemed suitable) for persons, bodies, organisations and/or countries affected.
Our work centres on breaking the cycle of poverty through sustainable school meals programmes. We currently provide daily school meals in displaced communities affected by extreme food insecurity. Our programme has helped save thousands of young peoples’ lives by freeing them to get an education, develop new skills into adulthood and lift themselves out of poverty.
With millions still going hungry worldwide, our vital work is needed now more than ever. We are at an exciting stage of growth and seek a trustee who can help us deepen our impact, strengthen our strategic direction, and ensure our programmes continue to transform lives for decades to come.
Our Commitment to Diverse Leadership
We strongly encourage applications from women and younger Muslim professionals who can bring fresh perspectives, sectoral expertise, and a long-term strategic vision to our board. We recognise that diverse leadership strengthens our governance, deepens our understanding of the communities we serve, and ensures our programmes remain relevant and impactful.
Age, gender and background diversity is not just important to us in principle, but it is essential to fulfilling our mission effectively. We actively seek to build a board that reflects the breadth of our supporter base and the communities we serve.
About the Role
We are seeking dedicated and passionate individuals to join our board of trustees. Our mission is to provide school meals to children in developing countries, with the goal of reducing hunger and improving educational outcomes.
As a trustee, you will work collaboratively with fellow trustees to provide strategic guidance and oversight to the charity. You will help ensure our activities align with our mission and values. The trustee will work closely with other members of the board and staff to develop and implement plans and policies that support the charity's objectives and maximise the positive impact of its work.
Key responsibilities
- Serve as a member of the board of trustees, providing governance and oversight to the organisation
- Uphold Charity Commission and legal responsibilities as a trustee and company director
- Collaborate with fellow trustees and staff to develop and implement strategies, plans and policies that support the charity's objectives and values
- Champion the charity to external stakeholders and partners
- Attend and actively participate in board meetings and events
- Ensure robust compliance with legal and regulatory requirements
- Act as an ambassador for the organisation, using your network to advance our mission
Person Specification
- Genuine passion for international development and our mission to end child hunger
- Experience in one or more of the following areas: [AK1] finance, programmes, marketing, fundraising, technology, and operations
- Strong analytical, strategic and critical thinking skills
- Strong interpersonal and communication skills, with ability to contribute constructively to board discussions
- Ability to work effectively as part of a diverse team
- Willingness to dedicate time and energy to the charity’s success
- Strong understanding of governance and regulatory requirements for charitable organisations, demonstrating integrity, accountability, and commitment to collective decision-making
- Demonstrates highest standards of personal integrity, honesty and ethical behaviour, avoiding conflicts of interest and prioritizing the charity's mission
- Engages respectfully and collaboratively with board members, staff and stakeholders, fostering an inclusive environment and modelling the charity's values
- Understanding of the cultural and economic contexts of the countries where the charity operates is a plus.
Organisation Structure
The board of trustees provides strategic oversight and governance to the Executive team, who manage day to day operations. Trustees work collaboratively with the Chief Executive and Senior Leadership Team, offering guidance while respecting operational independence
Commitment
Trustees are expected to attend all board meetings which are scheduled to accommodate trustee’s availability. Most meetings are done via video conferencing, and on occasion we meet in person at a suitable location. Individual commitments are agreed between each trustee and the Chair of the board.
Commitment
- Board meeting – quarterly
- 2-hour meetings with reports to read one week in advance
- Telephone meetings – as required
- 30-minute conference calls occasionally required in between board meetings
- Staff away day – once yearly
- A day of in-person workshops, planning and Q&A with staff
- Events – as required
- Occasional participation in promotional events – usually early evening
- Project groups – as required
- Occasional working alongside staff to complete projects – as fits expertise and diaries
Application Process
If you would like to formally apply for the role, please include a letter of application along with your current CV.
In your letter, please outline:
- Your motivation for applying and connection to our mission
- Your relevant experience, expertise, or perspective that you would bring to the board
- What you hope to contribute to Charity Right and gain from the trusteeship
- Your commitment to championing diversity and inclusive leadership
- Declaration of any potential conflicts of interest
We are happy to discuss the role in more detail and answer any questions you may have about the board service.
Charity Right is an equal opportunities organisation. We are committed to building a diverse board and strongly encourage applications from individuals from all backgrounds, particularly those currently underrepresented in charity governance.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.
The client requests no contact from agencies or media sales.
Transform is looking for a new Treasurer to join our board of Trustees!
We are looking for a qualified accountant, preferably with experience in the charity sector; knowledge and experience of the drug sector an advantage.
As we are a small organisation this is quite a hands-on role. You will need:
To work collaboratively with the CEO, our book-keepers and the auditors to produce annual accounts
and regular financial statements
Proven accountancy qualifications, budgeting and understanding the finance of small
charities including a working knowledge of xero
Ability to translate finances in an easy-to-understand manner for different
stakeholders with less financial knowledge
Good knowledge of charity governance rules and procedures
To be passionate about the values and mission of the charity
You will also work closely with the Chair and the Board to ensure we are meeting our
financial objectives
You will be willing to bring experience, enthusiasm and commitment to the role, and be
willing to broaden the diversity of thinking on our board.
About Transform
Transform Drug Policy Foundation is a global leader in developing, and advocating for, more
humane drug policies. Our vision is a world where drug policy contributes to safer and
healthier societies. We want to recruit a treasurer, to oversee income and expenditure of the
organisation, to help drive forward our work.
This is an exciting time in drug policy. Rapid changes in approach are occurring in the UK and
internationally. Transform has a long history of shaping these changes and seeking to ensure
that reform reduces harm, improves social justice and protects public health. Our Anyone’s
Child campaign is a highly effective family-led movement that has had a significant impact
here and abroad. But like so many charities, we are feeling the strain from the cost of giving
crisis and gaining longer-term sustainable funding is essential for the continuation of our
important work.
We welcome applications from all candidates with the skills and commitment to support the
work of Transform. We especially welcome applications from Black and minority ethnic
candidates as part of our commitment to ensuring a full diversity of experience is reflected in
our work. We are also interested to hear from candidates with personal lived experience
which informs their understanding of the need for drug policy reform.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Services Lead, you would work with and support the Lead Volunteer Coordinator in recruiting and placing volunteers. You would help the Lead Volunteer Coordinator manage and motivate the team of volunteers and ensure that the required resources to the team.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
Alongside the Lead Volunteer Services Coordinator:
- Develop and implement an effective and welcoming induction program for new volunteers to the branch.
- Keep an up-to-date list of volunteering opportunities within the branch.
- Working with the centre manager, supervisors, retail managers and Trustees to arrange the recruitment and placement of volunteers.
- Matching what volunteers would like to do to help the centre with the Branches need for volunteer help.
What we are looking for in a volunteer:
Above all, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.
We are looking for someone with recruitment and people management experience, and it would be even better if some of that experience is in managing volunteers.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.
What we can offer you as a volunteer Branch Trustee – Volunteer Services
- We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
- Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
We are a newly formed Fundraising department who are ambitious and innovative, we are seeking an enthusiastic volunteer to support us during this exciting period for the organisation. If this sounds like you, then get in touch!
Please specify in your application your available hours
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing
Time Commitment & Work Schedule:
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First Month:
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16 hours total (4 hours per week on Tuesdays)
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Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)
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Ongoing (After Month 1):
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2–3 hours per week on Tuesdays (remote/office-based as needed)
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Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)
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Additional Requirements:
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Required to be in the office at least two weeks before each school holiday period for planning and final confirmations
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Must attend at least 2–3 Jumping Beans sessions per term
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About the Role:
Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.
Key Responsibilities:
General Responsibilities
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Lead and manage the Jumping Beans Team to ensure project success
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Coordinate and chair weekly Tuesday evening meetings
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Track team tasks, monitor progress, and ensure timely delivery
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Report regularly to the leadership team
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Collaborate across departments to align project goals and resource needs
On-Site Responsibilities During Jumping Beans Sessions:
1. Staff & Volunteer Coordination
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Brief staff and volunteers on the day’s plan and their roles
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Ensure child-to-staff ratios are maintained
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Manage volunteer and staff attendance
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Act as the main point of contact for staff and volunteer concerns
2. Activity Oversight
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Ensure activities run on schedule and engage children effectively
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Troubleshoot or adapt plans as needed
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Confirm all materials and equipment are prepared
3. Child Safety & Welfare
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Oversee child sign-in/sign-out
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Monitor for safeguarding issues and respond appropriately
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Manage minor incidents and maintain accurate records
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Ensure the venue is safe, clean, and child-friendly
4. Communication
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Welcome and update parents, address any concerns
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Serve as liaison between staff, children, parents, and visitors
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Escalate significant issues to senior leadership
5. Logistics & Administration
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Manage session supplies and resources
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Track attendance, consent forms, and incident logs
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Ensure awareness of allergies and special requirements
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Uphold all safeguarding, emergency, and first aid policies
6. Evaluation & Reporting
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Take note of successes and areas for improvement
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Gather informal feedback from children, parents, and staff
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Report session outcomes to leadership
Qualifications & Experience:
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Previous experience in project management or team leadership (paid or voluntary)
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Excellent organisational, communication, and time management skills
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Creative thinker with strong problem-solving abilities
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Experience working with or supporting children or families is a plus
Benefits & Impact:
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Help bring joy, structure, and support to children and families
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Gain valuable experience in project and team management
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Be part of a passionate, values-driven team
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Expand your network through connections with community leaders
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Personal and professional growth through hands-on leadership
Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
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Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
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Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
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Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
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Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
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Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
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Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
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Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
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Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
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Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
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Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
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Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
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Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
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Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
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Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
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Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
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Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
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Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
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Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
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Skills:
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Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
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Strong facilitation and storytelling skills for remote and hybrid audiences.
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Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
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Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
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Knowledge:
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Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
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Familiarity with UK compliance standards related to workplace training.
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Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
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Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
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Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
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A visionary thinker who balances creativity with analytical rigour.
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Collaborative bridge-builder who engages stakeholders at all levels.
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Adaptive and empathetic, with a knack for simplifying complex concepts.
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Committed to lifelong learning and amplifying underrepresented voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to appoint a trustee with experience in Finance to oversee our finance functions, providing advice, scrutiny and support to the charity and to be the Chair of our Governance, Audit & Risk Committee (GAR)
1851 TRUST – SPORT INSPIRED LEARNING
We use the power of sport to inspire and empower the next generation. At the 1851 Trust, we believe every young person, has the potential to shape the future. Founded by Sir Ben Ainslie, our mission is to transform how young people connect with the world around them, helping them see themselves in it and thrive.
Through our free to access education programme, STEM Crew, we bring science, sustainability, and innovation to life using the real-world context of high-performance sport. These sport-inspired resources are used in over 40% of UK secondary schools, helping teachers unlock potential, build confidence, and spark ambition in STEM, green skills, and maritime careers.
Our work is driven by belief in young people’s potential, we focus on removing barriers to education and opportunity, as we aim to level the playing field and help all young people, particularly those from underserved communities to see that they belong in the world of STEM.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.