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We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

The School:

Merchant Taylors’ School is a large Independent Boys’ School, situated in 280 acres of parkland in Northwood, Middlesex.  The School was founded in 1561, is owned by the Merchant Taylors’ Educational Trust and moved to its present site in 1933. There are four distinct boys’ day schools on campus. The Nursery, the Pre-Prep & the Prep cater for 370 boys, while the Senior School has over 960 pupils. The Senior School employs over 110 teachers and 160 Support staff across Merchant Taylors’ School.

Main duties and responsibilities:

Fundraising

· Developing and innovating the school’s regular giving programme, the Merchant Taylors’ Fund, to ensure a consistent income stream and increased participation from alumni, parents and friends.

· In conjunction with external consultants, running our (currently) biennial telephone fundraising campaigns and Giving Days.

· Liaising with school departments, clubs and societies to identify exciting projects to motivate supporters.

· Segmenting and targeting recipients for appeals to ensure the greatest impact and returns.

· Devising the strategy for promoting legacy giving as a means of supporting Merchant Taylors’, and to implement this strategy to increase the number of known legacy pledges to the school.

 Stewardship

· Establishing and running a comprehensive benefactor stewardship programme that thanks and stewards donors at all levels, including legacy pledges, through regular communication and events.

Reporting

· Reporting on progress against all objectives to the Development and Alumni Relations Sub-Committee of Governors.

· Where appropriate, working with the Development Executive (Events and Communications), to produce benefactor report publications and contribute to other Development publications.

· Ensuring that all contact with OMTs and parents is recorded on the Development Office’s database, the Raiser’s Edge.

Safeguarding responsibilities:

It is the post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact and to adhere to and ensure compliance with the School’s Safeguarding Policy Statement at all times.  If in the course of carrying out the duties of the post, the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the School s/he must report any concerns to the Head Master.

Merchant Taylors’ School is an equal opportunities employer committed to safeguarding and promoting the welfare of children. As this role will bring you into contact with children you are expected to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974.  Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).

Further information on how the School uses personal data is set out in the School’s Staff Transparency Notice, which can be found n the Vacancy page of the School Website.

About the role:

We are seeking passionate and driven individuals to join our dynamic and supportive team in Tower Hamlets, where every day brings the opportunity to make a lasting impact. Our service works in partnership with the Ministry of Justice and St Mungo’s to deliver a pan-London Housing Advice and Interventions Service, launched in June 2021. At the heart of this work is a commitment to empowering people on probation to move forward with stable, secure housing, often a critical turning point in their journey. As a member of our team, you will be co-located within probation offices and will work closely with Probation Services, ensuring clients receive the guidance and practical help they need to either maintain their current accommodation or access new housing options.

In this role, you will support a caseload of clients across designated boroughs, undertaking in-depth assessments to identify their housing, employment and financial needs. Through tailored advice and focused support, you will help them access appropriate services, build their independence and make meaningful progress towards a more secure future. The work you do will directly shape the course of people’s lives, helping them overcome barriers and take confident steps toward long-term stability. Whether you’re delivering frontline support or navigating complex systems alongside clients, your work will be deeply valued and impactful.

We welcome individuals from a range of backgrounds, including those with relevant experience, graduates, or those with transferable skills who are keen to build a career in this field. At Single Homeless Project, we are committed to the ongoing development of our staff, with a strong track record of internal progression into senior and management roles. This is more than a job – it’s a chance to be part of an organisation that invests in your growth while transforming lives across London. 

About you:

• Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification.
• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 
• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 
• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 
• Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Tuesday 20th May at Midnight

Interview date: Wednesday 4th June online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Creating, developing & implementing strategies to engage major gift donors to meet growing targets
• Drive the growth of major gift income through maximising relationships and events
• Leading projects ensuring timely delivery and alignment with strategy
• Work closely with wider Fundraising team and Marketing and Communications to deliver income growth

What We're Looking For:

• Excellent networking skills to build prospects and partnerships
• Excellent written and verbal communication skills with ability to engage and inspire
• High level proficiency in CRM
• Previous experience in charity sector and proven ability to secure large gifts
• Project management skills
• Strong understanding of charity sector and fundraising regulations

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

Job Title: Mental Health Rehabilitation Worker

Location: In service based in Catford across two sites (SE6 2QB & SE6 3BE)

Salary: £27,000

Shift Pattern: 37.5 hours a week over a rota which can include 12.5 hour shifts (including breaks) Monday to Sunday (Including weekends, and bank holidays) 08:00 - 20:30. We also have a night rota between 20:00 - 08:30 which is not a part of this role but desirable if there is flexibility around working patterns

About the role

We are looking for a Mental Health Rehabilitation Worker to work within our Integrated Community Rehabilitation Service which provides rehabilitation support to residents who face challenges with their mental health, and have been discharged from acute mental health wards to start structured rehabilitation support for 9 months in the community. You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.

The role further includes:

• Supporting residents with taking their correct medication
• Carrying out various health and safety tasks, including reporting repairs and maintenance
• Keeping support plans up to date using our online portal
• Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
• Carrying out housing management support including welfare benefits support

The service works closely with a dedicated clinical team provided by South London and Maudsley NHS Foundation Trust (SLAM). The clinical team includes an Occupational Therapist, Psychologist, and Psychiatrist, complimented by a Substance Misuse/Dual Diagnosis worker in our internal team. The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.

• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience working with people with multiple and complex needs, ideally in mental health
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Do you have a passion for God's mission in London? 

Do you have a heart for those least likely to hear the gospel - and a gift for connecting with them? 

Could you come alongside local churches to engage, envision and equip them to reach more Londoners with the life-changing news of Jesus? 

At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. For many of these people, their everyday experience will be one of rejection or helplessness and their cultural and religious background may mean they are least likely to hear the gospel. It’s clear throughout the Bible that God has a heart for people who are marginalised and overlooked. And tragically, it’s often in London’s most deprived communities that people are least likely to hear the invitation to repentance and eternal hope in Jesus. 

At London City Mission, we are partnering with churches who have a growing passion for reaching out to the communities around them, but who need equipping and building up for this crucial work. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who take responsibility for a ministry to a community who may not otherwise hear about Jesus, are affirmed and publicly supported by the church leadership, pray for each other and for the people they want to invite to follow Christ, using their different gifts regularly to reach people who are part of this community. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known. The Missionary role is, therefore, a Church mobilisation role.

We are seeking candidates for Missionary roles who have a passion for sharing the good news of Jesus with specific groups of Londoners, and who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel.

Successful candidates will minister in – but not restricted to - the following locations:  

• Tower Hamlets team with a specialist focus on Islam & Other Religions* 

• Barking & Dagenham and Havering team with a specialist focus on Children, Youth and Schools 

*Men are under-represented in the Islam and Other Religions (IOR) specialism in LCM, and the IOR audience is more gender-sensitive, so we would particularly welcome applications from men for the Tower Hamlets role. The right candidates for both roles will, of course, be appointed on merit alone.

The successful applicants will have experience of outreach amongst the neediest groups in our society but will also understand the church landscape in London and be able to inspire those in London churches to get involved in outreach. They will work in missional teams to equip church volunteers for outreach where the most need is in their communities, drawing upon their particular experience when required. They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.

We will help train, develop and support you in your role through our professional and established Training team and your line manager and other colleagues. Our heart is to help you be the best that you can be in your role and to help you develop further in your missional and evangelism skills.

This position is a full-time, permanent appointment. Starting salary is £22,045 per annum plus £1,200 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. We also provide a generous employer contribution to a group pension scheme. Targets for personal financial support will be £9,500 for the year 2025. 

There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake an enhanced DBS check. 

Closing date for applications: Tuesday 27th May 2025 at 12 noon. 

First Stage interviews will be held on Tuesday 17th June 2025. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.

Second stage interviews will take place in July 2025.  

Candidates who are successful at the first stage will then be invited for a second stage interview – dates will be confirmed in due course.

ASSIST Sheffield provides vital support to people who are seeking sanctuary and have been made destitute by the UK’s asylum system. We offer accommodation, casework, welfare support, and solidarity in a system that too often excludes and harms. 

We are looking for a capable and committed Client Support and Engagement Worker to join our team. This role requires someone with strong organisational skills, a calm and thoughtful approach, and a deep understanding of the challenges faced by people with insecure immigration status.

You will work across our Client Support and Accommodation Teams, supporting clients with practical casework, supporting our new referrals process, and ensuring effective access to our welfare, interpreting, and accompanying support. You will also lead on the administrative coordination of the Accompanying Team, with some development responsibilities.

This is a varied role where no two days are the same — combining 1:1 work with clients, behind-the-scenes coordination, and collaborative working with volunteers and colleagues. You’ll be supported to work in a trauma-informed, anti-oppressive way that centres client dignity and autonomy.

We’re looking for someone who:

• Has experience working directly with vulnerable people in a support or advocacy setting

• Can manage multiple priorities and tasks with clarity and care

• Is confident in handling sensitive information and managing professional boundaries

• Has a good working knowledge of the asylum and migration system, or a willingness to learn

Brings a commitment to justice, inclusion, and the values of ASSIST

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

We are proud to announce that TreeHouse School has retained their Ofsted “Outstanding” grading as of June 2024.

In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)

Salary: £25,988 to £27,322 (based on experience)

About the School:

TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £27,322 with an increase every September
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.

Start date: After May half term or September 2025

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery.  You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work. 

The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time.  Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.

Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families. 

The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern. 

Key Responsibilities:

• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service. 

• Designated Safeguarding Lead.

• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.

• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.

• Ensure you are visible and approachable to the families we engage with specifically in family sessions. 

• Effective bid writing to secure crucial funding for the charity

• Build and maintain relationships with key stakeholders, funders, and commissioners.

• Develop and implement strategic plans that align with the organisation’s goals and values.

• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.

• Work with the Finance Officer to ensure accuracy of financial recording and reporting.

Skills and Experience:

Desirable

• Experience in a social work environment.

Required

• Experience of leading services in the charity or social care sector.

• Non judgmental approach ensuring focus is on acceptance and understanding.

• Proven ability to manage diverse funding contracts and reporting requirements.

• Strong team leadership, with a focus on collaboration and staff development.

• Excellent communication and partnership-building skills.

• A commitment to equality, diversity, and inclusion.

What we are offering you:

Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment. 

As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion.  We offer a contributory pension scheme and free on-site parking.

Waterside is committed to safer recruitment and equality of opportunity and diversity.  This role is subject to DBS checks

We're looking for a kind, compassionate, and resilient Support Worker to join our Learning Disabilities service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The shifts for this role are Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customer's practical assistance where they have not yet developed the skills
Participate in the support planning and risk management. Enable customers to make full use of community facilities by providing support as directed
Enable customers to make full use of leisure and learning-based opportunities in the service as well as in the community by providing support as directed e.g. Gym, swimming and visiting various public amenities
Supporting customers in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from/in partnership with external healthcare professionals
Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
Providing support around personal care and mobility as well as the moving and handling of customers with physical disabilities/wheelchair users

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

Experience in working with people with Learning Disabilities and Autism
Experience in PBS approach
Bengali speaking

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems. 

Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.

Key responsibilities are to:

• Handle all incoming communications - phone, email and other communications
• Provide central administration support to the charity
• Support and build engagement across different social media channels
• Update content for HSB’s website
• Support and help organise training and events

Further details can be found in the Job Description.

The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.

We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people with mental health and complex backgrounds
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Post Title

Operations Manager

Contract type

Permanent

Hours

21 hours

Salary

£21,000 (FTE £35,000)

Working pattern

Flexible – ideally over three days

Managed by

Chief Officer

Summary

The key elements of the Operations Manager are:

1. Staff team management and development.

2. Oversight of operational management of Rainbow Haven premises.

Main Duties and Responsibilities

Manage, Supervise and Support the Staff Team and Individual Staff Members.

1. Ensure Rainbow Haven provides a supportive working environment in which staff and volunteer well-being is prioritised, for individuals and the whole team.

2. Responsible for line management of operational staff and provide regular formal and informal support to individual staff members, ensuring they feel supported to do their work well, achieve their potential and are able to develop their skills and areas of responsibility through appropriate support, work reviews and training.

3. Support the whole staff team through team meetings, development days, whole team training, and team building activities.

4. Support those staff with responsibilities for overseeing work placements, volunteers and students to provide high quality supervision; promote and support further opportunities and experience for these team members.

5. Support the CO with the recruitment and selection of new staff members. Ensure appropriate employment contracts are in place and that these and other HR policies reflect current good practice.

6. Act as a deputy when the CO is absent from Rainbow Haven.

Monitoring and Evaluation

1. Oversee accessible monitoring and evaluation systems and develop these to ensure data and additional information can be collected and provided in various formats as required for all projects.

2. Review monitoring information to evaluate service delivery, service user trends and areas for development and build this into longer-term planning.

3. Ensure monitoring and evaluation information is collated and made available to staff, trustees, funders and partners as required.

Oversee the organisational Infrastructure to ensure Rainbow Haven maintains high standards of work practice and safety

1. Oversight of Health and Safety, Safeguarding, Data Protection and all other operational and workplace policies, ensuring that all staff and volunteers receive appropriate training, are aware of, understand and follow the policies.

2. Oversight of the operational running of Rainbow Haven premises.

3. Review Rainbow Haven policies, to ensure operational policies are kept up to date and revised within the correct timeframe.

4. Ensure all other legal and operational requirements are adhered to, including external an internal registrations, agreements and assessments and service contracts.

5. Maintain a good working relationship with the United Reform Church in its role as landlord, reporting maintenance issues, responding to their requests and addressing any concerns raised by them.

Person Description

Experience

1. Significant experience of line management of staff members in a busy operational team. Essential

2. Experience of running a multi-purpose building for public use including developing procedures, people management and following all regulations. Desirable

3. Experience of dealing with practical issues in a building and liaising with contractors and suppliers and Landlords Essential

Knowledge

1. A solid understanding of monitoring processes within the charitable sector, liaising with funders and collating information from different team members Essential

2. A good understanding policies and procedures within a Charity context and implementing them with a team. Essential

3. Knowledge of the Asylum system and an understanding of systems and process connected to this. Desirable

Key skills

1. Well organised and able to multi-task. Essential

2. Able to meet internal and external deadlines. Essential

3. Able to prioritise tasks accordingly Essential

4. A strong communicator with good inter-personal skills. Essential

5. Problem solver with a practical can-do approach to completing tasks. Essential

Personal Qualities

1. Kindness and empathy Essential

2. Team player Essential

3. Remain calm when dealing with situations Essential

· To provide time-limited counselling/therapy for women with a wide range of

presenting complex issues

· Provide assessment and counselling/therapy to clients. This work may be face to face,

telephone, group, or online.

· To deliver a range of one-to-one or group interventions.

· To promote the service, and where necessary to generate referrals.

Please see attached role description and person specification for full details