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Top job
World Bicycle Relief UK, Remote
£40,000 - £50,000 per year pro rata
Operations Manager required for growing International Development charity.
Posted today Quick Apply
Closing today at 23:59
David Ross Education Trust, Loughborough (Hybrid)
£35,000 - £40,000 per year FTE
Passionate about fundraising and excited to take on a new challenge? Like to be part of a team working for a highly worthwhile cause?
Posted 2 weeks ago
Mums and Midwives Awareness Academy, Remote
c. £30,000 depending on experience
Posted 6 days ago
Closing in 6 days
Teenage Cancer Trust, Remote
£32,160 per annum
Posted 1 day ago
Closing in 5 days
Care for Wild UK, Remote
£42,000 per year pro rata
Care for Wild UK is seeking an experienced fundraising professional to lead further growth of our UK-based fundraising activities.
Posted 3 days ago Quick Apply
National Foundation for Educational Research, Remote
£45,000 - £50,000 per year
Are you a relationship expert? We’re looking for someone who knows how to look after and take care of partnerships.
Posted 5 days ago
Closing in 6 days
Young Epilepsy, Remote
£29,971 (based on 30 hours per week £36,964 = FTE)
Posted 3 weeks ago
Closing in 7 days
Working Options in Education, Remote
£30,000 - £32,000 per year
Posted 1 week ago Quick Apply
Page 2 of 4
£40,000 - £50,000 per year pro rata
Permanent, Part-time, Minimum 2 days per week
Actively Interviewing
Job description

This new OM role will play a pivotal role in the growing WBR UK team and is responsible to the CEO, supporting them in delivering the charity's mission and objectives and leading the strategic and sustainable development of the charity. 

The OM will lead on internal relations and systems while the CEO leads on external relations. Alongside the CEO, they are responsible for building on and delivering WBR UK's 3-year business plan and organisational development plan. The OM is specifically accountable for the financial wellbeing and risk management of the charity, governance and operations, business development, staff management, and measuring the growth and impact of World Bicycle Relief UK's work. They will co-lead on the legal aspects of public and private funding partners and, with the CEO, ensure excellent communication with WBR UK's Board of Trustees. The OM will also support the CEO in exploring new business and income opportunities with support on forecasting and reporting.

Role Responsibilities

  • Build on and deliver on World Bicycle Relief UK's 3-year business and organisational development plan.
  • Regularly set, measure and report against organisation and project targets, evaluate growth and impact; ensure value for money, and create space for pivoting and maximising all resources and opportunities.
  • Ensure efficient and streamlined processes are implemented and all software is effectively used.
  • Improve data management processes in line with data protection and safeguarding requirements.
  • Develop organisational management information systems and processes for the CEO and Board, including strategic plans, impact reports and management accounts.
  • Oversee and implement processes and systems. 
  • Work alongside the WBR NFP Finance department to ensure that all finances are reported correctly according to Charity Commission and HMRC requirements.                   

Leadership and Staff Management

  • Lead and ensure a sound and sustainable team culture based on inclusive organisation values for our diverse staff, volunteers, consultants, donors and the community we serve.
  • Lead on the recruitment and growth of the team to ensure that WBR UK's team. The structure is responsive to the organisation's needs and enables the successful delivery of all plans. Upcoming priorities include the recruitment of Trustees.
  • Ensure that World Bicycle Relief UK's Staff Handbook is regularly reviewed, developed, understood, and followed by all staff.
  • The highest level of proficiency in the English language (both spoken and written) is essential.
  • Responsible for good HR governance to comply with UK requirements.

Governance, Operations and Risk management

  • Ensure good governance of the charity and that all statutory matters are dealt with in a timely fashion.
  • Responsible for assessing and managing organisational risk, including reputational risk and disaster scenario planning.
  • Communicate and provide reports to the Board and various committees, enabling timely authorisation and feedback of activities on priorities and budgets; maintain an open and collegiate working relationship with the Trustees and Chair.
  • Support the Chair in the recruitment and development of the Board of Trustees, including training and production of the annual Trustee Report and Accounts.
  • Act as Secretary to the Board of Trustees, taking notes and distributing Board Papers.
  • Ensure that WBR UK's policies and practices are regularly reviewed and developed and always fulfil best practices. These include but are not limited to Equality and Diversity; Access and Inclusion; Health and Safety; Safeguarding; Financial Controls; Fundraising; Data Protection; Privacy; IT.
  • Work with HR and IT agencies (including NFP) to ensure they are supporting the needs of the team and organisation and are compliant with key policies.                   

Person Specification


  • Substantial experience in creating and delivering organisational and financial plans.
  • Is an effective, efficient and values-based leader, able to work well remotely with a small team, including an external-facing CEO.
  • Excellent interpersonal, line management, team building and team culture development skills.
  • Excellent knowledge of the SORP for Charity Commission.
  • Excellent knowledge of legal governance and compliance for a medium-sized UK charity.
  • A proactive and organised approach to work, unafraid to use initiative and implement improved processes.
  • Aptitude in decision-making and problem-solving.
  • Ability to communicate effectively at all levels of the organisation and externally.
  • Ability to manage multiple priorities and tasks and keep up to date with different schedules and developments.
  • Ability to collate, analyse and present data in reports to the CEO and trustees.
  • Ability to work independently and manage own workload.
  • Excellent digital skills and comfortable working with new systems and apps.
  • Understanding of and sympathy with the aims and objectives of WBR UK and a commitment to learning, listening and personal development.
  • Commitment to Equality and Diversity principles.


  • Knowledge of safeguarding and data protection procedures and practices for UK charities.
  • Critical thinker!
  • Good working knowledge of Microsoft 365, Salesforce, and Asana.
  • Track record of outstanding performance in Ops or relevant role (operations and management of small charity and start-up, HR, business administration financial leadership or an executive role working with a CEO)
  • Sound knowledge of UK CSR, philanthropy and donor landscape
  • Experience in interpreting legal documents, i.e. Grant agreements, bid contracts or MOUs.


Our Vision and Values

Our Vision

  • A vibrant entity in the UK contributes significant funds to the WBR vision of Mobilising Communities, growing year on year.
  • A UK board with a majority of engaged diverse UK members, each with a clear contribution to codified good governance.
  • A CEO with a successful strategy plan underpinned by sufficient resources, policy and process.
  • An ability to attract donors with an excellent website and marketing collateral.
  • A reliable source of funding opportunities available all year and sufficient to utilise funds raised.
  • A transparent financial structure with sufficient reporting to satisfy donors.

Our Mission

  • Our mission is to help individuals and communities mobilise through the Power of Bicycles.
  • We envision a world where distance is no longer a barrier to independence and livelihoods so individuals and communities can thrive.

Our long-term goal:

Inspire all sectors to address the transportation needs of nearly 1 billion who need it to get to school, work or healthcare. We will work with companies, governments, collaborators and competitors to scale the availability of quality bicycles, especially for women and girls.

Our Organisation and Community Culture

  • WBR UK is a registered charity, but we are also a group of passionate changemakers who want to mobilise people through the Power of Bicycles. 
  • WBR UK is a thoughtful leader. We are paving the way to inspire others to join us in this critical mission. Our authority is considered - we don't make brash comments or hollow promises. Our empathy is what brings people in.
  • WBR UK is a relatable storyteller. We engage with our community in every day, easy-to-understand tone. We tell stories, either from our own experiences or those of others (but always with permission), so we can show - not just tell - how important the work we're doing is.
More about World Bicycle Relief

World Bicycle Relief (WBR) mobilises people through the Power of Bicycles. We believe in a world where distance is no longer a barrier to educa... Read more

Posted on: 06 July 2022
Closing date: 01 August 2022 at 12:00
Job ref: OM22
Tags: Management,Operations

The client requests no contact from agencies or media sales.