Do you want to make a difference in the lives of people with sight loss? Are you passionate about animal welfare and highly organised with an eye for detail? Join our team as a Canine Health Administrator and help us ensure our dogs receive the highest standard of veterinary care, enabling our guide dog partnerships to thrive.
In this role, you’ll be the main point of contact for veterinary practices across the country, supporting and advising them on account management and ensuring smooth communication. Your work will involve processing veterinary invoices and clinical information using systems such as Salesforce and Agresso. You'll be responsible for checking incoming invoices for accuracy, ensuring they are correctly scanned, coded, and recorded, and chasing up any missing information when needed.
Accuracy and efficiency are key, as the clinical data you manage will support the wellbeing of our dogs and enable our health teams to provide outstanding care. With a strong customer service focus, you’ll take ownership of queries and work closely with both internal teams and external stakeholders to provide timely and effective resolutions.
This is a rewarding opportunity to combine your administrative and communication skills in a role that directly contributes to transforming lives.
This is a national, home-based role. However, if you're located near Leamington, we encourage on-site attendance one day per week to collaborate with the team. Occasional travel may be required for meetings. The position is full-time at 35 hours per week, Monday to Friday. We are open to considering job share arrangements.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
Registered Charity
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
Salary: £28,000 plus London Weighting (£2,600) dependent on location
Location:Remote with frequent travel to projects in Hampshire, Berkshire and London. This includes projects in Aylesbury, High Wycombe, Havant, Portsmouth, Southampton, Slough and Reading. You can also work from FoodCycle’s office in Vauxhall, London
Hours: Full time, 37.5 hours per week
Contract: Permanent
If you love food and people, then this is the ideal job for you! We are FoodCycle, a multiple award-winning charity, with a vision to make food poverty, loneliness and food waste a thing of the past for every community.
In this role you will have the opportunity to manage and develop our community meals projects in your region. Our projects are spaces where volunteers are empowered to run their own community meals using surplus food. Our guests can look forward to a hearty weekly meal in their local community where they will make friends and feel well nourished.
You will manage recruit and train local volunteers to be empowered to run these projects. You will liaise with a network of charities, build local relationships and create the most incredible community meals in your area. You will also line manage a Project Support Officer working across London and the South East.
You will be an excellent communicator, with experience of recruiting and managing volunteers. Using strong organisation skills, you will ensure our volunteers are trained, supported and on-message with FoodCycle strategy, and are confident enough to self-organise and make a success of their projects.
You will live within Berkshire, Hampshire, Surrey, or London with easy access to these counties (South, West, or North West London). You will be willing and able to travel within the region, and to work some evenings and weekends.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Monday 26th May 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.