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Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.
Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.
Age UK internal grade - 8L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
An exciting opportunity has arisen to join Westway Trust as our Adult & Community Learning Manager, responsible for leading the Adult learning provision within a community setting.
You will work closely with the Senior Manager: Learning to ensure that the design and delivery of the Trust's Learning Programme is innovative, creative and responsive to the creative, cultural, practical and wellbeing needs of community interest.
You will be an ambitious individual who will demonstrate an entrepreneurial flair in identifying and implementing opportunities to develop unique and distinctive learning opportunities specifically oriented to the communities of North Kensington.
You will also provide strategic and operational leadership to the programme team in the delivery of these objectives, and will lead and motivate a team of tutors to drive the programme’s success and meet our strategic goal of putting the community at the heart of what we do.
Key responsibilities of the role include but are not limited to:
Strategic Leadership and Curriculum Development
- Clear understanding of the national and local policy context of the Adult Education Sector with a focus on: impact on funding or impact on the future curriculum.
- Ensuring the curriculum aligns with educational standards, accreditation requirements, and community demands.
- Leading on the servicing and management of specific regulatory and statutory inspections.
- Develop and articulate a compelling purpose and identity for the Learning Programme to reflect the Trust’s strategic objectives, ensuring that all activities are aligned to this purpose and driving performance.
Programme Management
- Contribute to RBKC self-assessment process, including supporting the Senior Manager: Learning in analysing data and drafting appropriate sections of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
- Offer clear academic and managerial leadership to all teaching staff involved with the programme and to deploy and organise the team in a way that makes the most effective and efficient use of all team members.
- Working with the team to foster a culture of pride and ownership, setting high expectations and supporting operational discipline and best practice.
- Ensure the effective management of the Adult Learning budget.
- Provide timely and impactful information to the Board of Trustees committees and in support of funding bids as required.
- Co-ordinate the assessment and internal verification process where appropriate, including liaison with the external verifier and preparing for the External Verifier visit.
- To carry out internal verification as required and adhere to quality frameworks, such as the Education Inspection Framework, Internal Quality Assurance and External Quality Assurance requirements.
Quality Improvement
- Working to ensure the highest quality of experience is at the heart of what we do and ensure compliance as required for external regulators.
Talent management and team development
- Working to foster a culture of engagement, ownership and co-creation in the team, cultivating high expectations of themselves and others within a peer support environment.
- Identify and develop the skills and capabilities within the team to deliver its objectives.
External Advocacy
- Represent and advocate for the Trust externally to cement and raise profile and internally when collaborating to meet organisational objectives.
- Help raise the profile of the Westway Learning programme with the wider community.
Essential Experience, Skills and Attributes
- A minimum of 2 years’ experience and up-to-date knowledge of policies, initiatives and developments of Adult Education.
- Designing and delivering an innovative and distinctive creative/cultural practice curriculum programme in response to identified market needs and to successfully attract new students.
- Managing a diverse team in an educational setting or learning environment, proactively creating a positive working environment and effectively leading a high performing team that contributes to organisational success.
- Working with awarding and Quality Assurance bodies to ensure compliance with identified standards.
- A track record of working with external audit organisations e.g. Awarding Bodies and Ofsted
- Knowledge of the Education Inspection Framework and funding methodologies and their impact on courses and programmes of learning.
- Knowledge of national, regional and local priorities for adult and community learning services.
- Excellent communication skills and an ability to adapt approach to engage with a variety of internal and external stakeholders.
- Resilience and able to work under pressure.
Desirable:
- Ideally the post holder will also have a background in ESOL and be responsible for all Adult (19+) learning programmes and activities.
- A good understanding of the local area (North Kensington).
Qualifications:
- Teaching qualification or relevant equivalent qualification/experience.
- Educated to degree level or can demonstrate relevant equivalent experience.
- Level 4 TAQA qualification in the Internal Quality Assurance of Assessment Processes or equivalent qualification.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 1 June 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Innovation Fund & Projects Manager
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing around 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers, disabled employees and consumers.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
Our values:
- Purposeful – we are focused on removing barriers to disability inclusion
- Evidence-based – we are informed and driven by unique insights from our membership
- Respectful – we are supportive and approachable
- Pragmatic – we find practical solutions that business and Government can implement
- Responsive – we are constantly evolving to meet our Members’ and Partners’ needs
The requirement
The Innovation Fund & Project Manager will join our team to run our innovation fund and to manage projects designed and created by BDF staff members to improve the lives of disabled people in society more widely.
The Innovation Fund & Project Manager will also work across teams to help design and manage the creation of various new products and services. In addition, they will work closely with the CEO to scope out and deliver a specific project to increase the number of disabled people who are Non-Executive Directors and advisers to boards.
Experience
- Project management of cross team multi-disciplinary projects.
- Experience of delivering high quality projects on time and within budget.
- Influencing skills and the ability to support and motivate others to meet project milestones and deadlines.
- Excellent time management and prioritisation skills to manage competing priorities and deliver work on time.
As an organisation BDF are a hybrid working organisation, though remote working would be an option.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House 14-16 Dowgate Hill, London, EC4R 2SU. If you are submitting your application by email please email barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 1 June 2025.
- First interviews are planned for week commencing the 9 June 2025.
- Second interviews are likely to take place in the week commencing 16 June 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us: The Weir Link is a small and vibrant charity and community centre dedicated to bringing the community together through educational, training, and social opportunities. Established in June 2010, we have transformed a derelict space into a thriving hub for local residents. Our centre hosts a variety of activities including after-school clubs, stay-and-play sessions, arts and crafts, Pilates, yoga, ante-natal classes, and community meetings.
Contract type: Fixed Term Contract – 1 year (potential to extend)
Location: Clapham Park/Balham, SW12
Hours: 20 hours per week, working pattern can be flexible, subject to agreement
Salary: £20-25 per hour depending on experience
Job Description: We are seeking an experienced Centre Manager to join our team and manage this important community resource. This role is ideal for someone who is passionate about community development and has a proven track record in business development, fundraising, and, ideally, project management.
Key Responsibilities:
Oversee the management and operation of The Weir Link in alignment with our mission, vision, and values.
Identify fundraising opportunities and submit credible applications resulting in income generated to support the great work of the Centre.
Manage the delivery of high-quality activities and events for the local community.
Maintain and develop partnerships with organizations and community groups.
Line-manage the Facilities and Bookings Coordinator to ensure the building is well-maintained and safe.
Work with Trustees to implement the business plan and sustainable funding strategy.
Develop and execute an effective marketing strategy to promote our activities and events.
Ensure all visitors feel welcome, safe, and encouraged, and maintain systems for monitoring satisfaction and evaluating outcomes.
Person Specification:
Experience in business development and identifying potential opportunities.
Proven success in fundraising and applying for grants.
Strong project management skills, including marketing and communications.
Experience in community research and organizing events.
Motivated, organized, and reliable with a flexible and resourceful approach.
Commitment to contributing meaningfully to the local community.
Benefits:
Flexible working pattern, ideal for parents or carers.
Hybrid working options during school holidays.
Opportunity to make a significant impact in the community.
How to Apply: Please send your CV and a short cover letter explaining why you are suitable for the role and why you would like to work for The Weir Link.
Interview Process: First interviews will take place between 20th and 23rd May, in person, at The Weir Link. There will be a final, informal conversation between the successful candidate and the trustees as a second and final stage (virtual).
Ready to make an impact? Apply now!
The Weir Link acts as a catalyst for change by offering educational, training and social support for local residents.




The client requests no contact from agencies or media sales.
Marketing & Communications Manager
Temporary, 12 months
£25.30 - £27.83 per hour PAYE, plus holiday pay per hour
38 hours per week
Hybrid, 2 days per week in London office
Charity People are seeking a dynamic and strategic Marketing and Communications Manager on behalf of a hugely popular men's health related charity to lead and implement marketing and communications that drive brand visibility, audience engagement, and programme awareness. This vital role of the charity supports the delivery and growth of the charity's flagship and broader programmes, helping to strengthen their impact and reach.
Ket duties and responsibilities for this role:
- Produce and deliver comprehensive marketing and communications plans that align with the charity's objectives and enhance brand awareness and engagement
- Promote the charity's flagship programme and broader initiatives through multi-channel campaigns, ensuring consistent messaging across platforms
- Work closely with internal teams, delivery partners, funders, and key stakeholders to ensure the best results and impact via key messaging and campaign delivery
- Manage and build upon relationships with external agencies, media partners, and key stakeholders to support campaign delivery and programme success
- Ensure content aligns with brand tone, mission, and values
- Monitor campaign effectiveness and provide insights and recommendations for optimisation
You will bring:
- Proven experience in marketing and communications within a charity
- Strong strategic thinking with hands on experience in campaign delivery, content creation, and stakeholder engagement
- Ability to manage multiple projects, priorities, and deadlines effectively
- Confident working collaboratively across teams
- Experience of B2B marketing (Essential)
You will be a self-starter, who can work in a fast-paced environment who is happy to jump straight in, get under the skin of the key programme, and get the work required completed effectively. This role is more so about strong stakeholder management to help cement the current partnerships, and strategic thinking, so will suit someone with excellent relationships building skills, who has broad marketing and communications experience, who can advise on engagement and can create impact.
This role will require very occasional travel across the UK.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Digital Communications Officer to join a specialist charity. This is a part-time, permanent role within the Marketing and Communications team, responsible for driving digital engagement, managing social media platforms, and supporting awareness and fundraising campaigns. You will play a key role in amplifying the charity’s mission, helping to engage key audiences, raise vital funds, and support impactful advocacy work.
Key Responsibilities:
- Manage and grow the charity’s social media channels, ensuring content is timely, engaging, and aligned to key messages
- Plan and deliver paid and organic digital campaigns, including social advertising and paid search
- Monitor, analyse, and report on digital and social media activity, using insights to optimise campaigns
- Create engaging digital and print assets that bring campaigns to life and support fundraising, awareness, and advocacy work
- Collaborate with colleagues and individuals with lived experience to produce compelling user-led content
- Draft blogs, articles, and other written materials to raise awareness and inspire support
- Identify and engage with influencers, media, and relevant online communities to build visibility and reach
- Support internal communications, ensuring staff are informed and engaged with digital activity
- Ensure all marketing and communications activity complies with data protection, accessibility, and relevant regulations
- Stay up to date with digital trends, tools, and best practices to continually enhance the charity’s digital presence
Ideal Candidate Profile:
- Proven experience in digital marketing and communications, ideally within the charity or not-for-profit sector
- Experience delivering social media and digital content campaigns across platforms such as Facebook, Instagram, LinkedIn, and X
- Proficient in managing paid and organic social campaigns, including SEO and paid search
- Confident in using content management systems such as WordPress
- Strong understanding of digital storytelling, content creation, and audience engagement
- Analytical, with experience using data and insights to drive performance
- Familiar with social media management and listening tools
- Experience using Canva or Adobe Creative Cloud for content production
- Excellent written and verbal communication skills, with attention to tone, voice, and accessibility
- Highly organised, proactive, and able to manage multiple projects independently
- Experience working as part of a small team and collaborating with agencies, freelancers, and suppliers
Job reference number: J88530
Location: Remote, with occasional days in London (approx. 6 per year)
Salary: £28,000 per annum (pro rata of £35,000 FTE)
Working Hours: Part-time, 28 hours per week (Tuesdays, Thursdays, Fridays required)
Contract: Permanent
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Prospectus is working with a food poverty charity who have a passionate team on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire, delivering over £5 million worth of essential goods to people in crisis. This charity's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking a Senior Corporate Partnerships Manager to elevate their fundraising to the next level.
Permanent
Full time or part time
North London / Hybrid
Flexible working opportunities available
£50,000
The Senior Corporate Partnerships Manager will shape and lead the charity's corporate fundraising strategy at an exciting stage in the charity's development. Reporting directly to the CEO, you will secure and grow a diverse portfolio of corporate partnerships, cultivating both long-term strategic relationships and dynamic new business opportunities. From pitching for annual programmes to securing campaign sponsorships, you'll drive engagement through tailored propositions that align business goals with the charity's powerful impact.
The ideal candidate will be an experienced corporate fundraiser with a proven track record of securing and growing five and six-figure partnerships. You will be a compelling communicator and creative thinker, with the ability to pitch bespoke, mission-aligned proposals. Above all, you will be energised by the chance to take lead for this evolving income stream and be part of a movement that believes no one should go hungry.
We will be considering applications on a rolling basis so please apply as soon as possible.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 23 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Educational Services and Events Teams are in a period of rapid growth and are looking for a proactive and enthusiastic individual with an interest in education and events to join us in this new role.
This is an exciting opportunity to work for an organisation dedicated to improving the public’s health. The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with over 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, conferences, membership, policy, and campaigning work.
Reporting to the Educational Services Manager, you will be a key player in the Educational Services and Events teams. You will support the delivery of a wide range of events and training for our members and learners. The successful candidate will learn all facets of training administration and events delivery. Excellent organisation and communication skills are essential.
This role is split between training and events. The training portion of the work will be supporting our wide range of in person and online events, such as webinars, member events, in person and online conferences, and specialised courses. For the educational services part of the role, you will be administering our training and digital learning systems and supporting the team as they develop, design, and deliver an ever-growing range of educational products and services. Day to day, the role will cover a wide range of administrative and customer service functions. Events coordination, online/hybrid events, training development, and project coordination are all potential learning opportunities within this role.
This is a great opportunity to join an organisation committed to supporting the health and wellbeing of its employees.
In return we offer:
- 25 days annual leave
- Agile working structure
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
To apply
Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your events management, organisational, and administration skills, alongside any experience with Learning Management Systems, online events platforms, and training coordination experience.
Potential interview dates: 28/29 May, during working hours. Interviews will be in person at our London office. Please let us know on application if accommodations need to be made.
Interviews will be with our Educational Services Manager and Events Officer, followed by an informal staff panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note that due to the high volume of applications, we may only be able to contact those candidates who are called for an interview.
No agencies please.
Please do let us know if you require any adjustments to allow you to participate in this recruitment process.
The client requests no contact from agencies or media sales.
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?
I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.
The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.
The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.
Some of the key responsibilities of the job include:
- Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
- Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
- Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
- Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
- Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
- Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
- Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.
Some of their benefits include:
- 25 days holiday plus Ban Holidays
- 6% employer pension contribution
- Closure days over Christmas
This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office. You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.
The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.
Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation.
For more information on this exciting permanent role, please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
They say first impressions mean everything... At Nightingale Hammerson, we ensure our homes are attractive places to live and thrive by working hard to keep them spotless and welcoming.
Role Overview:
As a Senior Healthcare Assistant, you will be responsible for ensuring that high-quality care is continuously delivered and that our Residents' health and comfort are prioritised. The role demands a proactive approach in managing daily care activities, responding to the needs of Residents, and acting as an intermediary between staff, Residents, and their families.
Key Responsibilities:
Supervise and assist residents with daily living activities, including mobility, personal hygiene, eating, and toileting.
Administer medications, manage care plans, and monitor the health and wellbeing of residents.
Serve as the first point of contact for relatives and HCAs, addressing queries and concerns effectively.
Maintain confidentiality and treat all resident information with the highest level of discretion.
We’re Looking For Someone With:
NVQ Level 3 or equivalent qualification in Health or Social Care.
Proven experience in caring for older individuals, either professionally or through voluntary work.
Strong communication and interpersonal skills, capable of working collaboratively with a diverse team.
Must be physically fit and able to work on a flexible rota, including nights, weekends, and public holidays.
What is in it for you?
- 25 days annual leave, increasing over time
- Excellent Training and development opportunities
- Subsided staff canteen
- Perkbox
- Flexible Working
- Cycle to Work Scheme
- Toothfairy Dentist on Demand
- Interest Free Loans
Hours
Full time 37.5 hours per week
Salary
£28,319 per year
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System.
Please do not apply if you require sponsorship.
Our Values:
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.
Diversity
We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Administrator (maternity leave cover)
Reports to: Membership Manager
Hours: 35 hours per week (flexibility to work remotely with one day per week with the team in our central London office)
Term: 11 months (maternity leave cover)
Other benefits: Company Pension Scheme, Employee Assistance Programme
About the Association for Laboratory Medicine
The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.
We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.
We foster the highest standards in laboratory testing and patient care, provide trade union support for our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.
Purpose
To provide high-quality administrative and technical support for the delivery of our member services, with a particular focus on the operational management and ongoing development of our membership database (CRM) and accreditation/assessment systems.
You will work closely with the Membership Manager within the membership team, and also collaborate with colleagues across other functions such as events, publications, and operations. You may also liaise with our external systems technical support provider to deliver projects and solutions that ensure the best possible experience for our members
What you will be doing:
- Provide excellent customer service to members, ensuring they are aware of and can access their full range of membership benefits.
- Act as first line of response for enquiries to the membership team, including monitoring the enquiries inbox.
- Manage applications for individual and corporate membership, including working with the Admissions Committee to approve new applications and ensure the journey from application to member runs smoothly.
- Maintain the CRM database of members and organisations, ensuring the data held is as accurate.
- Create and share reports from member data for various internal stakeholders including the Membership Manager, Operations Manager, Association Council and the EDI working group.
- Troubleshoot system issues that may arise (notably in relation to members’ data, access, payments etc), working with the Membership Manager and our systems technical support.
- Support the Membership Manager in delivering plans and projects to recruit and retain members.
- Assist with the delivery of the Association of Clinical Scientists’ (ACS) Certificate of Attainment assessment programme.
- Help coordinate and deliver scheduled and ad hoc activities arising from our committees and working groups, including grant programmes, trade union support, European registration, and the Mentoring Programme
- As we are a small staff team you will also be asked to support other team members with tasks outside of this job role from time to time.
What you need to have:
- Fantastic customer service ethic and high expectations of quality
- Proficiency in Microsoft 365
- Demonstrable experience working with membership CRM systems, including troubleshooting and making improvements
- Strong problem-solving skills and an ability to support others with technical or data-related queries
- High attention to detail and a commitment to data accuracy
- The ability to work collaboratively and flexibly within a small team
Our values:
LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.
Our values are:
- We are innovative – promoting new scientific development to improve health and wellbeing.
- We are inclusive – ensuring that we are open and accessible to everyone.
- We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
- We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
Applications
Closing date: midnight Monday 19 May 2025
Interviews: Monday 2 and Tuesday 3 June 2025
The client requests no contact from agencies or media sales.
We are looking for a Head of Fundraising for Age UK (West London Branch), to be the sole dedicated income generation specialist and take a hands-on approach to all aspects of fundraising and maximising income from a diverse range of sources to support this charities vital work.
This is London hybrid role, with 1-2 days a week in the office with the option of condensed hours and or job share options.
The Charity
You would be joining a vibrant, independent local charity providing a range of high-quality services and activities that promote wellbeing, combat loneliness, and empower older people to remain independent and engaged in their community. Growing and diversifying fundraising is a strategic priority for them, with high-level Board support via their expert, invested Fundraising Working Group. They offer a range of great benefits including: 4% Employer Pension, up to 6% Employee contribution, cycle-to-Work Scheme, Season Ticket Loan, Employee Assisted Project including: up to 6 Counselling Sessions, Staff Wellbeing Events, annual Leave Purchase Scheme and Length of Service Recognition
The Role
The Head of Fundraising is a pivotal leadership role, reporting to the CEO and joining the SMT.
You would be responsible for developing, implementing and delivering income generation strategy.
As the sole dedicated income generation specialist, you will take a hands-on approach to all aspects of fundraising and business development, identifying opportunities, building partnerships, securing funding, and maximising income from a diverse range of sources.
The fundraising income is currently c£300,000 per year and they have ambition to grow this to £500,000 over the next three years to ensure that they can continue to be there for older people when they are in need.
You would lead and manage the acquisition of potential donors, cultivate relationships, solicit donations, and engage in ongoing stewardship activities to retain and grow support.
The Candidate
We are looking for a proactive and hands on fundraiser, happy to be a sole fundraiser within a wider supportive team.
Someone with a proven track record of securing significant income from at least three of the following individual giving (including High Net Worth and regular giving), trusts/foundations, corporates, community, and/or legacy support.
We would like you to have experience of developing and implementing successful fundraising strategies and plans.
IMPORTANT NOTE
Please note the team are reviewing applications on a rolling basis, so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the role
You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This role is being advertised on a fixed term, 12 month contract.
What you’ll do
-
Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
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Build relationships to influence service improvement across North East England and Yorkshire, and support the development of a vibrant national network
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Maximise participation in the UK Parkinson's Audit and relevant surveys
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Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
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Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
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Experience and expertise in service redesign and effecting change within health and/or social care in North East England and Yorkshire
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Knowledge of health and care structures and commissioning across North East England and Yorkshire
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Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
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Ability to negotiate and influence, with strong report writing and presentation skills
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Experience in the use of quality improvement and project management tools
This is an exciting time for Parkinson’s UK and we would love you to join us!
This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England North East and Yorkshire region.
You will also be required to attend team and individual meetings that usually take place in our London Office. There may also be the requirement for occasional overnight stays.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.