Planning manager jobs in birmingham, west midlands
Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
- Lead the management of the back-office function and Charity governance of MRT.
- Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
- Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
- Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
- Provide financial insight and analysis to support strategic decision-making and long-term planning.
- Support the development and implementation of organisational policies and procedures to ensure good governance.
- Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
- Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
- Oversee all payments, manage cash flow, income and claims.
- Support financial planning for grant funding applications to support delivery of our objectives.
- Line management of the Administration Officer.
- Renew the annual insurance policy ensuring adequate cover and value for money.
- Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
- Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
- Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
- Fulfil duties as assigned by the Chief Executive Officer.
- Any other reasonable duties as required by MRT.
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate profile
Essential
- A financial control and reporting background, qualification or qualified by experience.
- Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
- Experience of financial and management reporting within a small to medium-sized organisation.
- Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
- Experience of cash flow forecasting.
- Familiarity with Xero financial and project management software (or similar).
- A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
- Aptitude in problem-solving.
- Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
- Ability to work flexibly across the working week when necessary.
- Ability to prioritise and plan activities to meet strict deadlines.
- Excellent literacy, numeracy and report-writing skills.
- Excellent presentation and communication skills.
- Strong negotiation and influencing skills.
- Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
- A reliable team player with good attendance and work performance.
- Ability to set performance objectives and ensure these are achieved.
- Excellent organisational / admin skills and attention to detail.
Desirable
- Experience in financial planning for funding applications.
- Experience of working in the charity or not for profit sector.
- Understanding of small-scale charitable trading.
- Experience of commercial contract management.
- Experience of managing an IT service provider.
- Knowledge of the Mersey Catchment.
- Good network of contacts in the sector.
General notes
- Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks.
- This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
- We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Partner Quality Manager x 2 (England and Wales)
As a Regional Partner Quality Manager, you will play a critical role in ensuring our partners deliver high-quality services to those in need. You will manage relationships, monitor performance, and support continuous improvement initiatives to achieve operational excellence.
Key Responsibilities
Partner Relationship Management
- Serve as the primary point of contact for partners in your region, fostering strong, positive relationships.
- Regularly engage with partners through email, phone, virtual meetings, and in-person visits.
- Ensure partners adhere to agreed quality standards and service delivery expectations.
Training and Capacity Building
- Provide ongoing feedback and mentoring to help partners improve performance.
- Design and implement partner development programs in collaboration with internal teams.
Quality Assurance and Compliance
- Conduct routine audits and quality assessments to ensure compliance with organisational standards, safeguarding policies, and data protection regulations.
- Identify areas of non-compliance and work with partners to implement corrective actions.
Performance Monitoring and Reporting
- Produce regular performance reports with actionable recommendations for improvement.
- Re-engage non-performing or inactive partners with tailored support plans.
Stakeholder Collaboration
- Work closely with internal teams, to ensure seamless delivery of quality initiatives.
- Represent Fuel Bank Foundation in regional forums, meetings, and events, advocating for our mission and goals.
Administrative Duties
- Maintain accurate and up-to-date records of partner communications, training logs, and compliance reports.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible / Remote (UK-based), travel required
Salary: £40,000
Contract: Full-time
About Us
We are building something unprecedented.
The Waqf Fund for Muslim Education is a groundbreaking new initiative with a bold vision: to establish the best schools, with the best teachers, providing the best education, producing the next generation of exceptional leaders, entrepreneurs, educators, and public servants.
Rooted in the Islamic tradition of Waqf (endowment), this fund will be a perpetual source of investment into the education and future of our children, empowering them to serve humanity with excellence, integrity, and purpose.
This is not just a fundraising role. This is your opportunity to help lay the foundation of an educational legacy that will echo for generations to come
The Role
As our Fundraising Manager, you will be the driving force behind developing, launching, and delivering a dynamic fundraising strategy to secure significant and sustainable support for the Waqf Fund.
Your role will combine strategic thinking with hands-on delivery from engaging high-net-worth donors and institutional funders, to inspiring grassroots giving from communities who believe in the transformative power of education.
Key Responsibilities
- Strategy & Planning – Develop and implement a multi-year fundraising strategy aligned with the Fund’s mission and values.
- Major Donor Engagement – Identify, cultivate, and steward high-value donors and partners, building long-term, trust-based relationships.
- Community Fundraising – Mobilise grassroots support across the UK Muslim community, creating campaigns that inspire giving at every level.
- Institutional Funding – Explore and secure grants, sponsorships, and partnerships from trusts, foundations, and corporate supporters.
- Events & Campaigns – Design and deliver fundraising events, both in-person and digital, that engage and inspire.
- Waqf Awareness – Champion and educate donors on the concept of Waqf as a sustainable, faith-driven model for impact.
- Impact Reporting – Work with the leadership team to demonstrate the difference donor support is making, through compelling storytelling and data.
About You
We’re looking for someone with a rare combination of heart and hustle. You will:
- Have a proven track record in fundraising, business development, or sales, ideally in the charity or education sector.
- Understand the values and motivations of Muslim donors, with sensitivity to cultural and faith contexts.
- Be a confident communicator, able to inspire at a boardroom table and from the mosque pulpit.
- Have experience in building a fundraising function from scratch (preferred but not essential).
- Be highly organised, results-driven, and not afraid to roll up your sleeves.
- Share our vision for transforming education and believe deeply in the power of giving for lasting change.
What We Offer
- A chance to be part of a historic, first-of-its-kind initiative in Muslim education.
- The opportunity to shape and grow a pioneering fundraising programme from the ground up.
- Flexible working arrangements and a supportive, mission-driven team.
- A role where your work will leave a lasting legacy for generations.
How to Apply:
Send your CV and a covering letter outlining your passion for this role and how your experience aligns with our vision.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a Cinema Manager to build and run our brand new service at Birmingham Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. Based at Birmingham Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identify candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups. Also any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, such as our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Birmingham MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with an excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
The role is home based in the UK, with occasional travel to our Guildford/London offices.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)
REF-224 027
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Face-to-Face Fundraising Area Manager - West Midlands / Worcestershire
Reference: SEP20251160
Location: Flexible in West Midlands/Worcestershire
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
About the Role
As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
As well as line managing a direct team of up to 8 fundraisers, you'll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB.
This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.
Key Responsibilities:
- Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
- Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
- Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
- Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
- Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team
Essential skills, knowledge and experience:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
Desirable traits:
- Familiarity with the RSPB's mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so.
- This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.
Closing date: 23:59, Sunday 12th October 2025
We will be looking to conduct interviews from mid-October.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. Contact us to discuss any additional support you may need to complete your application.
Please contact us if you require any additional support during the application process.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Manager
This is an exciting opportunity to join an ambitious and talented Development team
We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.
Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
- Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
- Ensure membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
- Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
- Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term
Ideal candidate
The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Working understanding of admin processes relating to membership
- Ability to influence senior stakeholders and internal colleagues
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
- Excellent communications skills and attention to detail
- A creative and analytical approach to problem solving
- Strong IT skills, including advanced Excel.
- Enthusiasm for the issues we work on
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of working with discount providers
- Knowledge of GDPR compliance and data protection
- Experience of creating a strategy around membership schemes
- Line management experience
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Are you a creative fundraiser who loves writing compelling proposals and building meaningful relationships with funders? Join Let Me Know’s small, ambitious team as a Trusts and Foundations Fundraiser and help us secure vital funds to educate thousands more young people about the signs of healthy and unhealthy relationships, supporting them to live happy, healthy lives, free from abuse.
This role is perfect for you if:
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You love crafting engaging, persuasive funding proposals and reports that inspire support.
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You enjoy building and nurturing strong relationships with funders who share our vision.
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You value a mix of independent and collaborative working.
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You're looking for an organisation that embraces flexibility; this role’s 17.5 hours can be spread over the week to fit your home life.
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You enjoy being part of a small team, and an organisation where you feel close to the impact you’re making.
So, if you’re passionate about ending relationship abuse and domestic violence, and have a track record of success in Trusts & Foundations fundraising, we’d love to hear from you.
Role Summary
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17.5 hours per week (ideally spread over 3-4 days)
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£35,400 pro-rata (£17,700 for 17.5 hours)
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Working from home with some travel to Central London, including one day per month for an in-person team meeting / work day.
About Let Me Know (LMK)
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 21,000 young people and professionals in our workshops in our first five years and we want to reach 18,000 young people over the next two years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.
Key to our success is raising the funds to support our work. Our fundraising is primarily from grants received from charitable trusts and foundations, but we have a focus on diversifying income to include major donors, individual giving, and corporate fundraising.
We have:
✔ A clear plan for our workshop delivery over the next three years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Description
This is a new role, joining a small and growing fundraising team. The purpose of this Trusts and Foundations Fundraising Manager role is to grow LMK’s income generation from Charitable Trusts and Foundations, to support delivery of LMK’s mission.
The role is a true combination of independent and collaborative working. Independent in the writing of bespoke funding applications and reports, maintaining accurate records on LMK’s CRM, and researching to continually build LMK’s pipeline of Trusts & Foundation prospects.
And collaborative in the close working with LMK’s core team to monitor and report on restricted grants, and working together with the wider fundraising team on creative projects such as: maintaining an updated library of cases for support, implementation of fresh and creative stewardship strategies that bring LMK supporters closer to our work, and cultivation strategies that engage supporters to whom LMK is brand new.
The role requires strong relationship building skills, which will be drawn upon in your direct working with Trust & Foundation supporters and internally with LMK colleagues.
Key Responsibilities
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Writing bespoke funding applications: you will be responsible for maintaining a regular pipeline of applications, writing and submitting proposals to new and existing Trust & Foundation supporters, including six-figure and multi-year grants, working to targets for both income generated and outputs (e.g. number of proposals per month).
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Grant reporting: using LMK’s CRM system and working collaboratively with the core team to produce high quality, timely reports for both restricted and unrestricted grants.
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Providing excellent relationship management: to build trusted and lasting relationships with existing and new supporters, including delivery of stewardship and cultivation strategies.
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Case for support development: with support from the wider fundraising team, you will maintain a library of creative and compelling cases for support for use in Trusts & Foundations fundraising.
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Researching Prospects: identifying suitable new Trusts & Foundations for LMK to approach, and developing and delivering approaches to cultivate early, new relationships.
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Maintaining accurate, data-compliant records on LMK’s CRM: ensuring all grant records are stored securely, and delivery commitments are effectively communicated to relevant staff members in a timely manner.
Other responsibilities
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Comply with LMK’s policies and procedures, including those relating to safeguarding, bullying and harassment, health & safety, confidentiality, complaints and data protection
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Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with (including freelancers, staff members, volunteers and workshop participants)
Reporting to LMK’s Head of Fundraising & Development, you will work collaboratively with LMK’s core team, including three fundraising colleagues: one part-time Fundraising Manager, one freelance Grants Fundraiser and one full-time Head of Fundraising & Development.
Person Specification
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Proven experience of leading on Trust & Foundation applications generating high 5-figure and multi-year grants.
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Experience of working with colleagues to provide financial information to funders e.g. developing budgets for grant requests and financial reporting at the end of a grant.
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At least 3 years’ experience in successfully delivering and/or supporting a grant fundraising programme, including demonstrable experience of working to targets and managing multiple deadlines, and understanding the trust & foundations fundraising landscape.
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Successfully managing a portfolio of at least 15 Trusts and Foundation relationships, with evidence of providing excellent relationship management and stewardship strategies resulting in renewed and/or increased levels of financial support from partners.
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Experience of using a CRM system to manage all aspects of grant fundraising, including maintaining a pipeline of grant prospects, managing live grants, and regular data input that helps to store a full picture of our funder relationships.
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Excellent written skills, with proven experience of developing a compelling case for support that connects prospective funders with the charity’s mission and is grounded in the charity’s strategic priorities and funding needs.
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Highly organised to manage a diverse workload with excellent time management and attention to detail.
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Strong MS Office/Google knowledge, numerate, comfortable with data
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays), prorated for part time roles
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Reasons for applying for this post
We need you to give us specific information to support your application so that we can shortlist in a fair and unbiased way. We recommend that you use a covering letter to provide as much evidence as possible to show how your skills, abilities, knowledge and experience meet each of the selection criteria in the person specification for the role. Please provide examples which are relevant to the role you are applying for (if you prefer, you can provide us with a video of no longer than 3 mins - please email this to us once you have submitted your application)
Interviews will be held in person (London) on Wednesday, 1st October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
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Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
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Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
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Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
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Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
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Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
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Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
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Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
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Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
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Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
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Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
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Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
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Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
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Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
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Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
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Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
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Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
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Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
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Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
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Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Charity
James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 3,600 men who might otherwise have been unable to access the support they desperately need.
The Role
We are seeking a driven and experienced manager to oversee the operational side of our new Birmingham Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.
The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Birmingham Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture. The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.
This is a new role and during their first months in post, the Centre Manager will work closely with the James’ Place Head Office Team to prepare James’ Place Birmingham for a successful launch.
Person Specification
This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Birmingham centre to ensure we have consistent and effective systems in place.
We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values and be able to demonstrate these through everyday practices including supportive leadership and line management.
Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.
The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.
Please see the attached Job Description and Person Specification for more details.
Closing date: 9am on Wednesday 24th September 2025
To apply, please submit your CV with a cover letter explaining why you are applying for this role. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
If you wish to discuss the role further before applying, please call 0203 4888 404 and ask to speak with Rosie Barrett.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of People and Culture
Salary: £48,000 - £51,000 - depending on experience (pro-rata)
Contract Type: Permanent
Hours: Part Time - 3 days a week (typical example of hours 09.30-17.30 but with flexibility)
Location: Remote with periodic travel to London (to our Elephant & Castle, central London office) and external meetings as required to meet the needs of the role
Responsible To: CEO
Application Deadline: 22nd September 2025
Responsibilities
Strategic HR Leadership
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Develop and execute the overall people and culture strategy aligned with Hatch’s overall vision, values and organisational strategy.
Organisational Culture & Employee Experience
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Work with the CEO to champion a values-driven, inclusive, and purpose-led culture that supports employee engagement and well-being.
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Design and oversee initiatives to enhance employee satisfaction, psychological safety, and workplace trust.
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Lead initiatives that reinforce cultural norms and behaviours aligned with organisational values.
Diversity, Equity & Inclusion (DE&I) Leadership
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Develop and lead the Hatch’s DE&I strategy
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Set DE&I KPIs; monitor progress and report to leadership in the quarterly board papers.
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Set up and work with an internal DE&I working group to implement DE&I Strategy
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Organise training and education programmes on unconscious bias, inclusive leadership, and anti-discrimination.
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Oversee equitable hiring, compensation, promotion, and development practices.
Employee Relations & Engagement
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Act as a senior point of contact for complex employee relations matters.
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Build systems for transparent communication, feedback, and conflict resolution.
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Analyse quarterly engagement surveys and eNPS score data and develop action plans for improvement.
Governance, Compliance & Reporting
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Deliver reports on key people and culture metrics to the Senior Leadership Group (SLG) and Board, ensuring data-driven insights support strategic decision-making.
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Ensure all people-related policies, procedures, and contracts are regularly reviewed and updated, aligning with organisational needs, values, and current employment legislation.
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Maintain compliance with employment laws and regulatory requirements, minimising organisational risk and promoting ethical practices.
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Support the organisation in responding to emerging workforce-related risks.
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Develop and manage the people and culture budget annually
Compensation and Benefits
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Ensure our pay, benefits and progression framework support employee well-being and align with DE&I principles.
Learning and Development
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Identify skill gaps and oversee the creation of learning strategies to support upskilling and reskilling.
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Promote a continuous learning culture and leadership development at all levels.
Talent Attraction, Management and Succession Planning
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Lead the design and execution of robust talent acquisition, development, and retention strategies.
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Oversee performance management frameworks to drive growth and accountability.
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Continually develop Hatch’s employee value proposition to build Hatch’s brand as an employer of choice
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Further develop our performance management framework to encourage high performance, professional development and values alignment
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Support and enhance our approach to leadership development and succession planning and providing support and advice to the team and managers to navigate these
HR Operations
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Act as owner of the Factorial HR system, ensuring data accuracy, functionality, and ongoing optimisation.
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Review and approve staff expenses in line with Hatch’s policy.
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Oversee all onboarding and offboarding processes, ensuring a smooth employee experience across the lifecycle.
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Manage changes to staff working hours, salaries, and contractual terms.
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Lead and coordinate recruitment processes, including job postings, candidate management, interviews, and offers.
Person Specification
Skills
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An all rounder, able to develop a big picture vision and deliver on the details
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A keen eye for identifying talent and passion for developing people (in both their professional and personal growth)
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A focus on diversity and inclusion as a competitive business advantage
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Ability to build authentic relationships across a diverse group of stakeholders
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Excellent communicator on all levels with demonstrated empathy and strong interpersonal skills
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Analytical skills and and ability to make, and support others to make, data-informed decisions
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Project management skills
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Problem-solving skills
Experience
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Proven experience in a similar leadership role, preferably within the social enterprise or nonprofit sector
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Demonstrated experience in developing and implementing people and culture strategies, talent management, and performance management programmes
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Leadership of end to end employee life cycle
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Partnering with business stakeholders across a whole organisation, especially senior stakeholders
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Leading people & culture project rollouts
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Developing a positive performance culture
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Experience with recruitment and HR systems advantageous
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Vision Action
Vision Action, formally Vision Aid Overseas, is a UK-based charity, with a focus on fighting poverty by transforming access to eye care services in lower- and middle-income countries in Africa. The charity was established in 1985. Our work focuses on the development of services for uncorrected refractive error and primary eye health. Uncorrected refractive error is the world’s leading cause of avoidable visual impairment, with an estimated 670 million people affected worldwide. We develop programmes that integrate training, primary eye care, school eye health and facility developments into national and regional eye care plans, seeking always to be responsive to local need. In this way, we help children to learn and adults to earn so that they can provide for their families. Currently, the organisation has programmes operating in Ethiopia, Ghana, Zambia, and Sierra Leone.
We need great people to help us on this journey. You do not need to have a public health, eye care or charity sector background to work with us. We need our people to be self-starters, innovators and able to get on and work with people from diverse cultures and backgrounds.
Job Purpose
Vision Action seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
The position holder is required to comply with all of Vision Action’s policies and procedures, including Vision Action’s Safeguarding policy.
The successful applicant must have the right to work in the UK.
Functions / Key Responsibilities:
1. Finance
- Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
- Prepare annual statutory accounts in accordance with SORP 2015.
- Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting Vision Action’s country offices in hosting their respective audits.
- Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
- Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
- Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
- Prepare the annual organisational budget and mid-year reforecast.
- Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
- Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
- Support country office teams in fulfilling any reporting and financial compliance requirements.
- Conduct internal process reviews (internal audits) of country offices where required.
- Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
- Ensure asset registers are maintained appropriately.
2. Administration
- Support staff in conducting procurement in line with Vision Action’s procurement policy.
- Assist with preparation for quarterly Board meetings.
- Support office management tasks.
3. Other
- Review and develop existing policies and procedures (e.g. the Finance Manual).
- Conduct staff training on relevant policies and procedures.
- Any other task reasonably requested by your line manager.
Person Specification
Competencies
Essential
- Delivering Results: Dynamic self-starter able to work independently within a small entrepreneurial team.
- Process improvements: Continual review financial processes and identifying areas for improvement.
- Time Management: Ability to work under pressure and meet tight deadlines.
- Collaborative: Able to work closely within a small team in the UK and overseas.
- Cultural Sensitivity: Adaptable and sensitive to working patterns and styles in diverse cultural contexts.
- Accuracy: Excellent attention to detail and a high level of accuracy.
- Leadership and Management: Lead by example and support colleagues.
Qualifications and experience
Essential
- CCAB fully qualified accountant or finalist, proficient at using MS Office (Advanced Excel)
- Minimum of 5 years’ relevant experience in a finance role.
- Preparation of financial accounts.
- Preparation of financial information for senior leadership.
- Preparation of information for and hosting of external auditors.
- Organisational budgeting.
- Budgeting for and reporting to donors.
- Setting up reporting systems to ensure accurate and transparent financial reporting to donors.
- Establishing financial controls and systems.
- Using accounting packages.
- Fluency in spoken and written English.
- Right to work in the UK.
Desirable
- Experience of working in an international charity.
- Preparing charity accounts in accordance with SORP 2015.
- Preparing financial information for Board members.
- Involvement in a financial systems upgrade.
- Conducting internal audits.
- Using QuickBooks.
- Experience of working in international development.
The client requests no contact from agencies or media sales.