Planning manager jobs in bournville, birmingham

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About Small Woods Association

Small Woods Association is the UK’s leading charity promoting sustainable woodland management, social, environmental and economic benefits of small woodlands. We support woodland owners, deliver hands-on training in woodland skills, and run wellbeing programmes that connect people with nature through woodlands.

As a national charity we are seeking a committed Philanthropy and Partnership Coordinator with UK-wide knowledge of charitable income generation models, to strengthen relationships with funders, supporters and stakeholders—helping secure the resources and recognition needed to expand our impact.

Purpose of the Role

This role plays a key part in advancing Small Woods’ sustainability by:

• Securing philanthropic support through grants, trusts, and donors.
• Building and nurturing strategic partnerships with supporters, funders, sponsors, and networks.
• Promoting the charity’s work through digital outreach and storytelling to engage members and stakeholders.

You will work closely with the CEO and delivery teams to align income generation with the charity’s mission and priorities.

Key Responsibilities

Philanthropy & Fundraising (Approx. 2 days/week)

• Identify and pursue funding opportunities from UK-based trusts, foundations, public sector schemes and corporate sponsors.
• Write compelling grant applications for projects focused on woodland innovation, social prescribing, education, and conservation.
• Steward funder relationships, ensuring timely reporting, compliance, and meaningful engagement.
• Collaborate with internal teams to shape fundable project proposals with measurable outcomes and clear budgets.
• Support development of earned income streams, such as training, consultancy, and membership, by identifying and promoting opportunities.

Partnerships & Outreach

• Develop and manage partnerships with philanthropic donors, environmental organisations, and community networks.
• Coordinate cross-sector collaborations to support long-term funding and awareness.
• Represent the charity at relevant events, building networks and advocating for Small Woods’ mission.

Marketing (Approx. 1 day/week)

• Plan and deliver digital campaigns to promote income generation related initiatives, membership services, events and impact stories.
• Maintain and update website content to reflect income generation related current activities and opportunities.
• Create high-quality materials, including items for the newsletters, case studies, reports and social media content.
• Support member engagement by helping grow and connect our network of woodland supporters, volunteers and stakeholders.
• Ensure consistency of brand and messaging across all platforms and materials.

Person Specification

Essential

• Proven experience in grant writing and fundraising for charitable organisations.
• Strong understanding of the UK charitable funding environment.
• Excellent communication and relationship-building skills.
• Confident in digital marketing, including social media, websites, and email campaigns.
• Highly organised, self-motivated, and able to manage multiple priorities remotely.
• Passion for environmental or community-based work.

Desirable

• Experience developing strategic partnerships or sponsorships.
• Skills in visual content creation (design, photography, video).
• Experience with CRM systems or donor databases.
• Interest in sustainable woodland management, nature-based wellbeing, or outdoor learning.

Working Conditions

• Remote work with flexible hours.
• Occasional travel to Telford or other UK sites.
• Equipment and support for home working provided.
• Collaboration via online platforms and video calls.

What We Offer

• Flexible working arrangements and supportive culture.
• 25 days holiday pro rata + bank holidays.
• Pension contribution.
• Opportunity to help shape the future of people and woodland wellbeing across the UK.

How to Apply

Please send your CV and a short cover letter (max 2 pages) outlining your suitability.

Interviews to be held 18 August 2025 (via Teams or in person where possible)

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We deliver STEP across the UK, through local partners in communities in person, and through our online programme – STEP Online.

We now have an opportunity for a remote Employment Advisor to join the STEP Online team. You will be working with participants, providing high quality 1:1 advice and guidance and delivering group employability workshops, with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.

You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in a second language (e.g. Cantonese, Dari, Farsi, Ukrainian) is desirable

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held week commencing 18th August

Working pattern: full-time (36.25 hours per week) 

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Use your creativity and strategic voice to lead communications for a nonprofit transforming how economics is taught across 11 countries. We're looking for a globally minded communicator who can shape messaging, grow visibility, and help us inspire the next generation of economic thinkers.

The Economic Fundamentals Initiative (EFI) is a U.S.-based 501(c)(3) NGO founded in 2019, dedicated to enhancing economic and financial literacy across the Western Balkans, South Caucasus, Central Asia, and Ukraine. We collaborate with universities, policy institutes, and nonprofits in 11 Partner Countries to deliver educational materials and programs in both English and local languages, with the aim of fostering broad-based interest in economics and personal finance.

We’re looking for a self-starter with exceptional communication skills and a strong sense of mission to serve as Marketing & Communications Director. This role is ideal for someone who thrives in a flexible, collaborative environment, brings both strategic and creative thinking to the table, and understands the value of effective storytelling in international development work.

Our Value Proposition: Empowering individuals and societies through the economic literacy essential to thrive and prosper.

You should be supportive of free-market principles and intellectually curious about the region’s transition from communism. Cultural sensitivity, adaptability, and a willingness to travel occasionally are also important.

Key Responsibilities

Strategy & Coordination

• Develop and implement a comprehensive communications strategy aligned with EFI’s development and partnership goals

• Ensure consistent messaging and brand identity across all EFI materials and platforms

• Collaborate with EFI's Partner Relations Director and in-country partners to amplify media presence and highlight local impact

Content Creation & Management

• Write bi-weekly “What’s New” updates and quarterly development newsletters

• Collect and curate testimonials, success stories, visuals, and key data for donor and public communications

• Lead content design and updates for EFI’s development-facing website

• Create and manage tailored communications for fundraising campaigns and presentations

• Oversee production of EFI’s Annual Report and other external-facing materials

Media & Social Presence

• Plan and manage EFI’s social media content strategy and publishing calendar

• Coordinate with external creatives (freelancers or agencies) for content production

• Monitor and report on digital engagement metrics to inform strategy

Events & Visual Media

• Manage photography and visual documentation for EFI events and milestones

• Hire and oversee photographers, videographers, or designers as needed

• Lead production of promotional and explainer videos

• Ensure visual storytelling aligns with EFI's values and voice

What We’re Looking For

• 5+ years of experience in communications, marketing, or related roles — nonprofit or international development experience a plus

• Excellent writing and editing skills in English; clear, engaging, and versatile tone

• Ability to coordinate across time zones and cultures with ease and diplomacy

• Strong visual literacy and basic familiarity with design principles or tools

• Experience working with content management systems, social media platforms, and newsletter tools (e.g., Mailchimp, WordPress)

• Flexibility to travel internationally on occasion

What We Offer

• A remote-first position with flexible hours

• The chance to work closely with a small, mission-driven team

• Meaningful impact on education and civic engagement in a historically underserved region

• Collaboration with motivated colleagues and partner organizations across diverse cultural contexts

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

The role: We’re looking for an energetic and creative communications and marketing officer to join the team at Brake, delivering compelling digital marketing and comms campaigns that generate headlines, grow our audience, drive consistent and meaningful engagement, and generate income.

Working at the heart of a small and busy communications team, you will play an instrumental role in shaping and enhancing our digital presence.

With strong digital marketing skills and a desire to make a difference, you will nurture Brake’s social media channels – interacting with our audiences and creating eye-catching and engaging content that raises awareness of the difference we make and encourages people to support our work. 

You will also support on PR and media work, supporting the team to promote Brake’s work via media outlets and manage our media database. You’ll respond to media enquiries and arrange interviews for our campaigns team, helping secure coverage that supports our strategic objectives and leads to meaningful engagement.

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.

What we offer:

-  A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)

-  Birthday day off

-  Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)

Who we're looking for:

You will have at least one year of experience working in digital marketing, ideally within the UK charity sector. You will also have great organisational skills, a genuine desire to make a difference and the ability to multi-task in a fast-paced environment.

Essential Requirements:

· Minimum one year experience working in a communications and marketing role within a charity setting, or equivalent, with a proven track record of driving audience growth and engagement.

· Excellent written and verbal communication skills, with experience creating content for varied audiences across different digital platforms.

· Good organisational skills with the ability to manage a varied workload, working on multiple projects.

· Ability to work both independently and in a team, with a positive, problem-solving approach.

· Comfortable using CRM systems and digital tools (e.g. Hootsuite, Mailchimp, Donorfy) 

· Experience using analytics tools (Google Analytics, social platform insights) 

· Strong attention to details especially in writing and data entry

· Good knowledge of GDPR compliance and data protection best practice

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We encourage cover letters in alternative formats such as videos or presentations, you can send these directly to our recruitment inbox.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 
• Birthday day off 
• Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 
• Enhanced sick pay and compassionate leave 
• Death in service benefit 
• Pension 
• Employee Assistance Programme 
• Clinical supervision and excellent support 
• A rewarding role with purpose 
• Be part of a skilled, friendly team with an engaged Board of Trustees 
• Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 
• Competency in I.T skills to work remotely. 

Desirable Experience: 

• Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  ​

• Home-based, with regular travel to London and Bristol
• Closing date: 11 August 2025
• Interview date: w/c 18 August 2025 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Marketing Officer with paid advertising and organic social media experience to join our Digital team.

As Digital Marketing Officer, you’ll be responsible for creating email marketing campaigns, running paid advertising activity and creating content across organic social channels to help teams across the organisation hit their objectives. You’ll be joining our friendly and expert Digital Engagement Team. 

You’ll have previous experience managing email and paid marketing campaigns, creating content for social channels and using digital platforms including Meta Business Manager, Email Service Providers and GA4. 

You will champion the voices of children and young people with cancer, and their families in everything you do.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Email responsibilities

• Deliver end-to-end email campaigns including briefing, copywriting, creation in Dotdigital, send and evaluation 

Paid responsibilities 

• Deliver paid digital marketing campaigns in-house including running virtual challenge ads in Meta – working with the Product Lead to design the campaign plan, draft the copy, build in-platform, optimise and evaluate 
• Assist with paid advertising campaigns run by our digital media agency, ensuring they have clear briefs, assets are provided on-time and campaigns are delivered to plan

General Digital Marketing responsibilities

• Be part of the team’s social media monitoring rota and moderate our social channels - ensuring comments are appropriately handled in line with the social media policy
• Create and schedule content across organic social channels to support key campaigns 
• Monitor the impact of marketing campaigns reporting on KPIs and metrics using digital marketing tools including GA4, Lookerstudio, Meta Business Manager, Google Ads and Bing Ads in-platform reporting

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are: 

• Managing marketing campaigns across digital channels including email, paid media and organic social. 
• Creating content for digital channels, including email, paid ads and organic social posts. 
• Using an ESP to deliver end-to-end email campaigns and writing, building, sending and evaluating results (eg Dotdigital); experience building automations and implementing tests.
• Building and optimising paid advertising campaigns in Meta Business Manager. Desirable experience of running campaigns in TikTok Ads Manager and Google Ads Manager.
• Using GA4 to effectively track and measure campaign performance
• Using a social channel management tool (eg. Hootsuite).
• Using a CMS (eg. Wordpress) to build campaign pages 

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Tommy Beattie.

#ShowTheSalary #NonGraduatesWelcome

As CFG's Policy Officer you will make an impactful contribution to CFG's policy and advocacy work. Working with a wide range of stakeholders, including policy-makers, charity members and corporate partners, you will contribute to the smooth running of the Policy Team's work and effectiveness. You will be comfortable using your research and analytical skills to ensure CFG remains at the forefront of its advocacy work on behalf of its members and the wider sector. You will have a passion for getting to grips with complex policy issues and bringing people together to engage with them. As a member of the Policy and Communications Directorate, you'll work alongside the Communications Team and other colleagues to ensure our policy work is shared with a range of external audiences. If this sounds like a role for you, read on to apply!

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Monday 4 August at 9am, and shortlisting will take place that week, with interviews to follow shortly after. 

 Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

· 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 

· An extra three days' leave for the office Christmas closure. 

· Wellbeing week closures 

· Time off for personal health appointments. 

· Hybrid and remote flexible working options. 

· Four paid volunteering days every year. 

· A generous flexitime policy that allows employees to create a good work-life balance. 

· Access to eye care vouchers and contribution to the cost of new glasses. 

· Enhanced sick pay, as well as enhanced parental and adoption leave policies 

· Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 

· Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 

· Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

Donor Care Specialists x 2

Responsible to:   Head of Donor Care

Status:                      Full-time (40 hours per week), Permanent

Working hours: Two roles available: 10am-6pm or 1pm-9pm

Salary:                      £26k-£29k (dependent on experience)  

Location: Birmingham (office-based)

Deadline for Applications: 6pm Friday 15th August 2025 

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.

The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance. 

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)

- Personal learning and development opportunities.

- Automatic enrolment into our workplace Pension Plan (option to opt out).

- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.

- Free office car park for staff.

THE ROLE

The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.

KEY RESPONSIBILITIES

Donor Communication & Engagement

• Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
• Make outbound calls to promote campaigns, process donations, and update donors on projects.
• Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
• Identify and escalate priority issues or concerns to management.
• General support with administrative duties.
• Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
• To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
• Cover team duties during peak periods and participate in training.
• Undertake any other duties required by your line manager appropriate to your position within the organisation.

Data & Compliance

• Accurately record and update donor information on secure systems.
• Ensure compliance with charity regulations, fundraising standards, and data protection laws. 
• To act in a safe manner which safeguards the health and safety of yourself and others.
• To participate in all training workshops and take responsibility for your own learning and development.

Campaign Support

• Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
• Flexibility to support team cover during critical campaigns. 
• Collaborate with other departments to address donor needs efficiently.
• Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.

SPECIFICATIONS

Essential

• Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
• A high standard of verbal and written communication skills
• Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
• Demonstrable experience of customer service, donor care, or call-centre environments.
• Proficiency in IT systems and data entry with high accuracy.
• Familiarity with Microsoft Office
• Ability to handle complaints sensitively and resolve issues professionally.
• Professionalism, customer focussed with attention to detail.
• Able to multi-task, high organisational skills and prioritising of workload.
• Team player and positive attitude when working with others.
• Adaptable and flexible in working style.
• Problem solver.

Desirable

• Knowledge of Islamic principles and charity sector regulations. 
• Experience of working in a multi-cultural environment. 
• Commitment to Islamic Help’s mission and values. 

About you  

For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.  

Additional information    

Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.     

How to Apply  
  
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.

We regret that only shortlisted candidates will be contacted.  
  
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.  

Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.

Individual Giving Officer

We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.

Position: CE375 Individual Giving Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 5 or 6 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and reviews.
• Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
• Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.

About You

We’re looking for an individual who:

• Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
• Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
• Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• In fact loves data and insight and enjoy applying insight to our campaigns
• Is a great all-round communicator, with both internal and external audiences
• And of course, we need you to be a resident of the UK and have the right to work in the UK.

This is a home-based role with occasional travel required.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.

The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.

Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.

Role: Fundraising Supporter Engagement Assistant (Apprentice)

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Location: Home-based

Salary: £23,000

Hours: This role is full time (35 hours)

Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)

Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period

Reports to: Director of Fundraising

Purpose:

Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.

This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.

The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.

This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.

Key responsibilities

• Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.

• Support fundraising volunteers in a professional but empathetic way.

• Provide relevant information and resources to our fundraising volunteers in a timely manner.

• Support the team with sourcing fundraising merchandise and materials.

• Record all supporters’ non-financial information on the CRM in line with our data policies.

• Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.

• Support the fundraising team with the promotion and delivery of workplace training sessions.

• Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.

• Become a valued member of the Fundraising team, sharing knowledge and best practice.

• Support other members of the team in the development and delivery of all our fundraising activities.

• Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.