We are recruiting for a Helpline Volunteer to join our team in the National Domestic Abuse Helpline Team.
Job Title: National Domestic Abuse Helpline Volunteer
Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary
Hours: 3-4 hours per week. We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday.
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. For further information on the key accountabilites for this volunteering role, please see our job profile document.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 18 August 2025
Interview Dates: From Monday 8th September 2025 to Thursday 17th September 2025 (online)
The client requests no contact from agencies or media sales.
Thank you!
Keychange is a Christian charity with a rich legacy of providing the best quality residential care and support to older people and homeless women.
We currently operate seven residential care communities for older people and two housing communities supporting women and young people who have experienced homelessness or trauma. In the past year alone, we’ve provided care and support for 245 older people and 69 women and young people across our centres. With a dedicated team of around 250 staff and an annual turnover of £9.6 million, we are committed to transforming lives through the power of community. As a Christian charity, we are motivated by the love of Jesus to support people. Our mission is to create communities where each person is supported, valued and known.
Over the past few years, Keychange has undergone a significant and successful transformation. This has included strengthening governance, aligning operations and finance, and embedding a culture of openness, collaboration and collective accountability across all levels of the organisation. As a result, Keychange has increased care home occupancy to over 90%, streamlined its services, and is now well-positioned for future growth and innovation.
This is an exciting opportunity to contribute to a values-driven charity with a renewed sense of purpose, and a clear strategic direction aimed at deepening its impact and building on its legacy of care and community.
We are looking to appoint 3-4 Trustees with experience in the following specialist areas:
· Finance and Commercial: Capital financing, property development, or redevelopment of care facilities,
·Homelessness: Experience in services supporting women, particularly those affected by domestic violence or trauma,
· Fundraising: Capital campaigns or charitable trusts and grant-making bodies,
· Digital: Tech solutions that improve care delivery or operational efficiency.
These posts are subject to an occupational requirement that the holders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.
Registered Charity
101 - 500
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.