Play volunteer volunteer roles in rochford, essex

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

KIPAWA DREAMS INITIATIVES

Kipawa Dreams Initiatives (K-DI) is a women-led Organization. Our mission is to empower youth, especially girls and women, by equipping them with the knowledge and opportunities to foster sustainable communities through extensive education, health, and technology-related initiatives. At K-DI, we prioritize tackling significant challenges in education and health, particularly for marginalized youth. We focus specifically on women and children aged 10 - 25. Our strategy is built on collaborating with local stakeholders, governments, and development partners, which allows us to create community-driven solutions and enhance capacity within our communities.

KIPAWA Dreams addresses the intertwined social and environmental challenges facing youth in rural Tanzania, including poor mental health awareness, cultural stigma, gender inequality, and lack of supportive spaces. Many young people struggle in silence with trauma, anxiety, or abuse, worsened by poverty and harmful norms. Girls are especially vulnerable due to early marriage, menstrual stigma, and limited educational access. Through peer-led clubs, community dialogues, and youth mental health training, KIPAWA Dreams fosters safe and inclusive environments that promote resilience, emotional expression, and support. The organization empowers young people to heal, lead, and drive change within their schools, families, and communities.

KIPAWA Dreams tackles mental health stigma, gender inequality, and youth marginalization through culturally rooted, community-driven solutions. It trains teachers, health workers, and youth leaders in Mental Health issues, builds school-based peer support clubs, and facilitates intergenerational dialogues to break harmful silences. By integrating arts, sports, and storytelling, the startup creates safe spaces for youth expression and healing. Girls are empowered through leadership roles and reproductive health education, while all youth gain tools to navigate trauma and stress. KIPAWA Dreams fosters resilience, inclusion, and early intervention transforming communities from within and ensuring that no young person is left behind.

Join Us in Making Mental Health Matter in Rural Tanzania.

Fundraising & Partnerships Lead (Volunteer)

Volunteer Role Description (remote, unpaid)

KDI is seeking a passionate fundraising strategist to help us secure funding and scale our mental health and empowerment programs for rural youth in Tanzania. You will play a key role in identifying funding opportunities, building donor relationships, and writing compelling proposals.

Key Responsibilities: -Research and apply to grant opportunities (e.g., embassies, foundations, UN agencies). -Build and manage relationships with donors and strategic partners. -Develop fundraising materials (pitch decks, reports, concept notes). -Support crowdfunding or online campaigns.

Ideal Candidate: -Strong writing and communication skills. -Experience in nonprofit fundraising or donor relations. -Passionate about youth mental health and development. -Bonus: Familiar with the African development context or grant platforms.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Job Title: Graphic Designer                                                                              

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Graphic Designer to bring the visual identity of the project to life. From social media graphics to event branding and promotional materials, you will help ensure the festival’s visual storytelling is engaging, inclusive, and aligned with our mission. This remote volunteer opportunity is perfect for creatives looking to build a professional portfolio while contributing to a high-impact community event.

Position Overview:
The Graphic Designer will play a central role in shaping the visual communications for “Solta o Jogo” and other Quilombo UK initiatives. Working closely with the Creative Director and Marketing team, the designer will conceptualise and produce a range of creative assets across print and digital media. This is an ideal role for someone with strong design skills who is passionate about culture, community, and impactful storytelling.

Key Responsibilities:

Creative Development:

• Study design briefs and translate project goals into compelling visuals.

• Develop concepts, mock-ups, and final designs for social media, posters, presentations, merchandise, and web content.

• Ensure all graphics are visually cohesive, accessible, and aligned with brand guidelines.

Design Production:

• Use design software (e.g., Adobe Photoshop, Illustrator, InDesign) to produce high-quality visuals.

• Test designs across various formats (print, digital, mobile).

• Revise designs based on feedback from the team and stakeholders.

• Prepare final graphics and ensure they are formatted correctly for production and distribution.

Collaboration & Communication:

• Work closely with copywriters, programme leads, and event coordinators to integrate design into broader communication strategies.

• Present design ideas clearly to both technical and non-technical audiences.

• Attend creative planning sessions and contribute visual ideas to campaign strategies.

Required Qualifications:

Education:

 Degree or current studies in Graphic Design, Fine Arts, Visual Communication, or a related field is desirable.

Experience:

• Proven experience in graphic design, either freelance or in a professional setting.

• A strong portfolio showcasing illustrations, branding, and layout design.

• Familiarity with Adobe Creative Suite or equivalent tools.

• Skills:

• Excellent visual design skills and a strong eye for detail, colour, and typography.

• Ability to manage time and priorities independently.

• Comfortable receiving and applying constructive feedback.

• Strong communication and collaboration abilities.

• Open to working across various creative formats and adapting style as needed.

Benefits:

• Contribute to the visual storytelling of a nationally recognised cultural event.

• Expand your design portfolio with real-world creative assets.

• Collaborate with a supportive and multicultural volunteer team.

• Receive feedback and mentorship to support your creative growth.

• Flexible schedule with full remote access.

• Local travel expenses reimbursed (if attending any in-person sessions or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

BRANCH TRUSTEE – HR & EMPLOYEE RELATIONS

Branch Trustee – HR & Employee Relations (RSPCA Chatham)

This is an exciting opportunity to pass on your human resources and employee relations expertise whilst helping the RSPCA; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

Overview of the Branch Trustee - HR & Employee Relations

As a HR & Employee Relations expert you would be supporting the branch by helping them maintain and develop staff throughout the organisation. You would play a key role in advising Trustees on the long-term and strategic direction of human resources and contributing towards policy setting.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Medway West Branch

The RSPCA Medway West Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA, we are currently going through the process of changing our status to CIO.

The main activities of our Branch are:

•  Helping people on benefits and low-income to afford veterinary bill.
•  Providing support for people to neuter their animals.
•  Providing support to the inspectorate to help get animals treated.
• Access to a pet food bank, working alongside local human foodbanks.

Primary responsibilities of the Branch Trustee – HR & Employee Relations

•  Advise Trustees on the long-term vision and strategic direction for investment in human resources.
• Support the Branch grow, maintain, and develop staff throughout the organisation.
• Contribute to HR policy setting, strategic direction, goal and target setting, and evaluate performance against targets, budgets, plans and charitable objectives.
•  Ensure that HR activities and interventions are linked to the RSPCA Medway West Branches charitable objectives and complement the company culture.
•  Advise on and help improve management of HR.
•  Ensure the Board of Trustees properly remunerates staff, reviewing and rewarding performance and development opportunities.
• To work with the Branch Manager to review current HR management arrangements and provide guidance on HR strategy and short and long-term direction.
• Receive progress reports on HR and any recurring staffing issues.

Core Branch Trustee responsibilities

•  Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
•  In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
•  Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
•  Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
•  In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside Human Resources experience, including a CIPD membership, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – HR & Employee Relations

•  We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
•  A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

We hope you are interested in volunteering for our branch!

Join us in making a real difference to the lives of animals in need.

Job Title: Legal  Assistant                                                                                

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Legal Assistant to support the organisation in ensuring legal compliance and best practice across all departments. This remote volunteer opportunity is ideal for someone looking to gain hands-on legal experience within the nonprofit sector while contributing to a meaningful community-focused project.

Position Overview:
The Legal Assistant will play a key role in ensuring that Quilombo UK’s operations—including its programmes, policies, and partnerships—are fully compliant with current UK legal standards. The role involves reviewing legal documentation, supporting contract management, advising on compliance issues, and assisting teams such as HR, Marketing, and Funding to uphold required legal frameworks. This is a fantastic opportunity for a legally trained individual seeking to apply their knowledge in a purposeful, community-led environment.

Key Responsibilities:

Legal Compliance & Advisory:

• Assist in ensuring that projects, policies, and operations are legally compliant with up-to-date UK legislation and regulatory standards.

• Provide legal support in reviewing and interpreting organisational contracts and documents.

• Work with HR to review onboarding documentation and volunteering agreements.

Cross-Departmental Collaboration:

• Offer legal guidance to teams across Marketing, Funding, HR, and Finance to support compliant decision-making.

• Ensure all documentation and activities across teams are aligned with internal legal standards.

Contract Management & Documentation:

• Support the creation, organisation, and maintenance of contracts and legal documents.Assist in ensuring all terms and conditions are clearly communicated and upheld.

Research & Reporting:

• Conduct legal research as needed to support internal inquiries and programme development.

• Prepare reports or summaries for leadership as requested.

Required Qualifications:

Education:

• Degree in Law or equivalent legal qualification (or significant progress toward one).

Experience:

• Experience or strong knowledge of legal documentation, UK employment law, or contract management.

• (Desirable) Experience in a legal assistant or paralegal capacity.

Skills:

• Excellent legal research, writing, and document-review skills.

• Good understanding of UK legal frameworks relevant to nonprofit organisations.

• Strong time-management and organisation skills.

• Ability to maintain confidentiality and demonstrate high professional integrity.

• Excellent communication and collaboration abilities.

Benefits:

• Contribute your legal expertise to a culturally rich and community-driven project.

• Gain experience applying legal knowledge within a real-world, cross-functional environment.

• Collaborate with a diverse team and support meaningful social change.

• Flexible working hours and full remote access.

• Local travel reimbursement (when applicable for in-person meetings or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

RSBC are looking for volunteers to get involved with our range of online clubs for blind and partially sighted children, young people, and their families.

Role: Online Activities Volunteer

Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability. 

Location: Remote

Availability: RSBC Events · https://lu.ma/rsbc

Age:  18+ 

Our Mission Statement: 

RSBC believes that every blind young person should have the chance to live life without limits. 

By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

Our success depends on our values 

Underpinning all RSBC’s work are values embedded in trust and excellence: 

TRUST: Respect and accountability 

ENERGY: Straight talking and constantly learning 

AMBITION: Confronting reality and driving results 

MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems 

What will I be doing?

Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people. 

Key Tasks and Main Duties 

Online activities: 

• support the session timetable 

• facilitate the communication and social interaction between participants 

• encourage members of the group to participate and share their opinions 

Who are you?

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems. 

What’s in it for me?

RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.

RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.

RSBC can also provide references and impact reports from your volunteering if required. 

You will be fully supported in your role by our team of expert and compassionate service delivery team.

Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction. 

What's in it for the Community? 

Make a difference to people’s lives

Help in your community

Help deliver creative services to help people with sighted issues feel included in the world around them.

Make a direct and tangible difference to the lives of blind and partially sighted children and young people. 

Safeguarding:

Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.

All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.

All volunteers will also be booked onto safeguarding training.

RSBC risk assesses all its services and activities.

Next Steps: 

If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!

Job Title: Data Analyst                                                                                     

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.

As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.

Key Responsibilities:

Data Collection & Management:

• Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.

• Ensure data integrity, confidentiality, and organisation across internal records.

Analysis & Insight Generation:

• Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.

• Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.

Reporting & Visualisation:

• Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.

• Present clear summaries and insights to both technical and non-technical audiences.

Cross-functional Collaboration:

• Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.

• Provide data-driven inputs for programme evaluation and future planning.

Continuous Improvement:

• Support the design of outcome tracking tools, surveys, and templates.

• Suggest enhancements to reporting systems and support data-driven fundraising efforts.

Required Qualifications:

Education:

• Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.

Experience:

• Experience working with spreadsheets and large datasets.

• Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.

• (Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.

Skills:

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication.

• Ability to translate complex data into accessible reports.

• A proactive, collaborative, and detail-oriented mindset.

Benefits:

• Contribute to a nationally recognised cultural project with real community impact.

• Gain valuable experience in data analysis within the Third Sector.

• Build a portfolio of data visualisation and impact reporting work.

• Receive support and mentoring from a collaborative and diverse volunteer team.

• Reimbursement of local travel expenses.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.
• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.
• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
• Skills:
• Expertise in change management, engagement strategies, and OD frameworks.
• Strong stakeholder management and communication skills.
• Proficiency in HR analytics and project management.
• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.
• Adaptable and resilient in fast-paced environments.
• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.
• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
• Growth: Opportunities for professional development in a scaling organisation.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Let’s build a more equitable future together. ��✊��#PeopleFirst #SocialJustice #DiversityAndInclusion

RSBC are looking for volunteers to help out at our Audiobook club. At Audiobook club, the children and young people decide on an audiobook they want to listen to and then discuss its themes afterwards. 

We are looking for volunteers to help facilitate the clubs admin, make sure everyone feels involved and occasionally assume character voices when we do live readings! 

Role: Online Activities Volunteer

Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability. 

Location: Remote

Availability: RSBC Events · https://lu.ma/rsbc

Age:  18+ 

Our Mission Statement: 

RSBC believes that every blind young person should have the chance to live life without limits. 

By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

Our success depends on our values 

Underpinning all RSBC’s work are values embedded in trust and excellence: 

TRUST: Respect and accountability 

ENERGY: Straight talking and constantly learning 

AMBITION: Confronting reality and driving results 

MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems 

What will I be doing?

Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people. 

Key Tasks and Main Duties 

Online activities: 

• support the session timetable 

• facilitate the communication and social interaction between participants 

• encourage members of the group to participate and share their opinions 

Who are you?

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems. 

What’s in it for me?

RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.

RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.

RSBC can also provide references and impact reports from your volunteering if required. 

You will be fully supported in your role by our team of expert and compassionate service delivery team.

Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction. 

What's in it for the Community? 

Make a difference to people’s lives

Help in your community

Help deliver creative services to help people with sighted issues feel included in the world around them.

Make a direct and tangible difference to the lives of blind and partially sighted children and young people. 

Safeguarding:

Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.

All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.

All volunteers will also be booked onto safeguarding training.

RSBC risk assesses all its services and activities.

Next Steps: 

If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

Bright Futures UK is looking for compassionate and knowledgeable career guidance and advice professionals to mentor young people living with serious illnesses.

What will you be doing?

• Run six mentoring sessions online

• Offer advice and insights related to CV and career goals

• Help the young person explore potential next steps after education and career pathways

• Share your own experiences and knowledge to inspire and motivate.

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for?

• Expertise in Careers Guidance: Profound knowledge and experience in advising young people about their futures, with a focus on areas like pathways into a career and CV support.

• Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.

• Flexibility and Commitment: Willingness to commit to 6 weeks of 1-hour sessions

What difference will you make?

• By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.