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Remote
Up to £56,655.95 per year
Full-time
Contract (Fixed term contract until the end of December 2027)
Job description
Team: Change & PMO
Location: Remote
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £56,655.95 per year
Contract: Fixed term contract until the end of December 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our CRM Project Manager:
- Lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation
- Ensure robust project governance is in place, create, maintain and govern project documentation
- Develop, maintain, and manage detailed project plans, milestones and dependencies
- Develop, maintain, and manage project budgets
- Provide regular progress reports to project and programme boards and other key stakeholders
- Identify, manage and escalate project risks and issues as required
- Act as the primary project delivery contact for all stakeholders, including delivery partners and managing supplier deliverables and dependencies
- Build strong working relationships and proactively engage with stakeholders at all levels
- Oversee test planning and execution, ensuring all activity is embedded within the project plan
- Ensuring benefits realisation is considered throughout delivery
About the Change team:
-The Change and PMO team sit within the Shared Services Directorate
-The teamare responsible forthe development and delivery of strategic projects andprogrammesand the successful adoption of change at Cats Protection
-It’sa very excitingtime to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvementrequiredto get us there
What we’re looking for in our CRM Project Manager:
- We’re looking for someone who can start immediately or has a notice period of less than four weeks, due to the fixed-term nature of this role. Please bear this in mind when applying
- Proven experience leading the end-to-end delivery of Microsoft Dynamics 365 CRM implementation, working within an Agile methodology and framework such as Scrum or Kanban
- Relevant professional project or programme Management qualification (e.g. PRINCE2, APM)
- Relevant professional qualification or equivalent experience in change management
- Strong understanding of CRM concepts, best practice, processes, software and tooling
- Experience of collaborating with developers and technical leads on requirements
- Track record of successful project management and delivery
- Excellent relationship building skills with a collaborative approach, influential communicator
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 26th August 2026
Virtual interview date: On a rolling basis as suitable applications are received
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Organisation
Cats Protection
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Posted on: 12 August 2026
Closing date: 26 August 2026 at 23:59
Job ref: SS82
Tags: Project Management, CRM
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Royal British Legion
Remote
£50,000 to £55,000 per annum
Permanent
Job description
We have a newly created opportunity for a Portfolio Performance Manager to join our fantastic Change and Transformation team at RBL.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection, Business Planning and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, business planning, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Change & Transformation team, the new Portfolio Performance Manager will turn complex project information into clear, meaningful insight, helping senior leaders make informed decisions and maximise delivery success.
Reporting to the new Head of Portfolio Assurance and Reporting, you will play a key role in providing a trusted, evidence based view of our change portfolio. You will bring together performance, financial, resource, risk, dependency and benefits information to create a clear picture of how our projects and programmes are performing.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this busy role, some key responsibilities will include:
- Leading the production of high quality portfolio reporting, ensuring information is accurate, timely and consistent
- Creating a single view of portfolio performance through effective data management, reporting and dashboards
- Analysing project and programme information to identify trends, risks, opportunities and emerging pressures
- Providing clear insights and recommendations that help leaders make informed decisions
- Supporting senior governance forums by delivering meaningful performance reporting and decision making information
- Working closely with Project and Change teams to improve reporting quality and strengthen portfolio visibility
- Line managing and supporting the development of a Portfolio Analyst
You will bring experience from a PMO, portfolio management, project controls, performance reporting or management information environment, along with a strong ability to interpret data and communicate what it means. You will be someone who enjoys analysing information, spotting trends, and translating data into practical insight that supports strategic decision making.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Week commencing 7 Sep
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection, Business Planning and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, business planning, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Change & Transformation team, the new Portfolio Performance Manager will turn complex project information into clear, meaningful insight, helping senior leaders make informed decisions and maximise delivery success.
Reporting to the new Head of Portfolio Assurance and Reporting, you will play a key role in providing a trusted, evidence based view of our change portfolio. You will bring together performance, financial, resource, risk, dependency and benefits information to create a clear picture of how our projects and programmes are performing.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this busy role, some key responsibilities will include:
- Leading the production of high quality portfolio reporting, ensuring information is accurate, timely and consistent
- Creating a single view of portfolio performance through effective data management, reporting and dashboards
- Analysing project and programme information to identify trends, risks, opportunities and emerging pressures
- Providing clear insights and recommendations that help leaders make informed decisions
- Supporting senior governance forums by delivering meaningful performance reporting and decision making information
- Working closely with Project and Change teams to improve reporting quality and strengthen portfolio visibility
- Line managing and supporting the development of a Portfolio Analyst
You will bring experience from a PMO, portfolio management, project controls, performance reporting or management information environment, along with a strong ability to interpret data and communicate what it means. You will be someone who enjoys analysing information, spotting trends, and translating data into practical insight that supports strategic decision making.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Week commencing 7 Sep
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 August 2026
Closing date: 20 August 2026 at 01:00
Job ref: 1266
Tags: Project Management
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Remote
£50,000 to £55,000 per annum
Permanent
Job description
We have a newly created opportunity for a Portfolio Assurance Manager and Reporting to join our fantastic Change and Transformation team at RBL.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection, Business Planning and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, business planning, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Change & Transformation team, the new Portfolio Assurance Manager will provide independent, risk based assurance across our portfolio, helping ensure projects are set up for success and that key decisions are informed, evidence based and grounded in delivery reality.
This role will see you work closely with project teams, sponsors and change leaders to strengthen confidence in the delivery of strategic initiatives. Through early engagement, practical advice and constructive challenge, you'll help ensure projects progress through key decision points with the right evidence, controls and understanding of risks.
This is an opportunity to play a critical role in improving decision-making, enabling successful project delivery and driving continuous improvement across a diverse portfolio of change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our new Head of Portfolio Assurance and Reporting, some key responsibilities will include:
- Providing independent assurance on projects, business cases and key decision making
- Working with project teams from an early stage to clarify assurance requirements
- Reviewing project governance, controls, risks, dependencies and delivery plans to assess overall delivery confidence
- Providing clear findings, recommendations and insights
- Assessing the credibility of benefits, delivery assumptions, resource plans and financial information
- Supporting the continuous development of assurance practices, standards and ways of working across the organisation.
You will bring experience from a project, portfolio, PMO, assurance, governance or risk environment, along with the confidence to provide constructive challenge while building positive working relationships. You will be comfortable reviewing evidence, assessing risk and helping stakeholders make well informed decisions in a complex change environment.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Week commencing 7th Sep
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection, Business Planning and Change & Transformation, takes great pride in supporting across RBL with all things technology, security, digital, data, business planning, portfolio and project management, and change. It’s a great time to join as our organisation begins to drive our new 10-year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Change & Transformation team, the new Portfolio Assurance Manager will provide independent, risk based assurance across our portfolio, helping ensure projects are set up for success and that key decisions are informed, evidence based and grounded in delivery reality.
This role will see you work closely with project teams, sponsors and change leaders to strengthen confidence in the delivery of strategic initiatives. Through early engagement, practical advice and constructive challenge, you'll help ensure projects progress through key decision points with the right evidence, controls and understanding of risks.
This is an opportunity to play a critical role in improving decision-making, enabling successful project delivery and driving continuous improvement across a diverse portfolio of change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our new Head of Portfolio Assurance and Reporting, some key responsibilities will include:
- Providing independent assurance on projects, business cases and key decision making
- Working with project teams from an early stage to clarify assurance requirements
- Reviewing project governance, controls, risks, dependencies and delivery plans to assess overall delivery confidence
- Providing clear findings, recommendations and insights
- Assessing the credibility of benefits, delivery assumptions, resource plans and financial information
- Supporting the continuous development of assurance practices, standards and ways of working across the organisation.
You will bring experience from a project, portfolio, PMO, assurance, governance or risk environment, along with the confidence to provide constructive challenge while building positive working relationships. You will be comfortable reviewing evidence, assessing risk and helping stakeholders make well informed decisions in a complex change environment.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Week commencing 7th Sep
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 05 August 2026
Closing date: 20 August 2026 at 01:00
Job ref: 1270
Tags: Project Management
Does something look incorrect in this job listing?