Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

Internally this role is known as Skylight Coordinator

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our housing, education, employment, wellbeing and mental health services help people leave homelessness, as well as one-to-one support, advice and courses we offer for homeless people in 12 areas across England, Scotland and Wales.

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our innovative education, employment, housing and well-being services address individual needs and help homeless people to transform their lives.

Crisis Skylight Coventry deliver both building based and outreach services for people who are homeless or who are at risk of becoming homeless. This is an exciting time in the development of the Skylight as the coverage of service delivery expands to reach even more homeless people in the city.

About the role
Following the current post holder starting a secondment within Crisis, we are excited to be recruiting a Skylight Coordinator for the Coventry area.

As Skylight Coordinator, you will lead the administration functions for the Crisis Skylight Coventry and Warwickshire team helping to create a positive environment for members, staff and volunteers.

You will oversee the facilities for the centres whilst ensuring that standards of administration are high throughout the Skylight.

About you
To be successful in this role you will have experience of working within office management in a busy environment, providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills, an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5%
•  25 days’ annual leave which increases with service to 28 days (Pro rata)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. Candidates are required to address in the supporting statement section, how they meet points 1-5 of the person specification. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Tuesday 16 June 2020
Interviews will be held on Tuesday 23 June 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
　
For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

We support clients in addressing their mental health, substance misuse needs and general wellbeing by building a positive relationship with the person, not just focusing on their problems, but by exploring their potential using a strength based approach. Providence Row works with people to improve their self-esteem and confidence, helping them rediscover their skills, get back into work and training and build stronger support networks.

Your contribution to our work and values

Passionate about providing quality support to some of the most vulnerable and excluded people in East London. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You will have experience in delivering a needle exchange service as well as an excellent knowledge of substance misuse support services.  Expert in engaging through a low threshold service and a strong understanding of how other factors such as rough sleeping and mental health issues can impact a person’s health and wellbeing. You will live out our values in your approach to your work.

As you can imagine due to the current circumstances, the demand for our services has increased therefore we are looking for a friendly Volunteer Coordinator looking to develop their career in a fast-paced charity team.

You will have the opportunity to oversee the on-going development and coordination of a programme of volunteer-led community activities for older people that connect people with their communities and improve health and wellbeing.

The role will also involve 

1. Coordinating all aspects of the volunteer journey from recruitment, selection, induction, placement to on-going support and supervision. 

2. Facilitating a bespoke training programme for volunteers that provides a range of opportunities to develop and learn. 

3. Promoting a positive environment for volunteers ensuring regular communication and forums for discussion. 

For more information, please read the job description that has been attached. 

Age UK Lambeth staff are given the room to grow and develop their skills. This role will be a great chance to do so as you contribute to helping the most vulnerable and isolated clients in our community.

How to Apply

To apply click on apply for this vacancy and follow the instructions. You will be required to upload your curriculum vitae and a letter of application setting out how your experience, skills and abilities meet the selection criteria set out in the job description and person specification.

Closing Date:  18th June 2020

Interview Process

Interviews will be held virtually.  If you are selected for an interview we will write to you as soon as possible to let you know what the interview process will entail.

Coram Family and Childcare

Fixed-Term (until November 2021), Part-Time

This is an exciting opportunity to work on an innovative programme at a dynamic national charity, enabling parents to signpost and co-produce family services and improving outcomes for 0-3 year olds in Nottingham.

We’re looking for an approachable, friendly and professional person who has the confidence and ability to communicate with a range of audiences. You’ll have experience of supporting volunteers, and be well-organised, flexible and a good team player. You will be supporting a group of inspirational parents – coordinating activities and training, supporting with recruitment and evaluation, and raising awareness of the opportunity to actively involve parents in the design of family services.

This post is contracted until November 2021, with a possible extension, and is being offered part-time (21 hours per week), based in the SSBC office in Nottingham, with occasional travel to the London office and other locations across the UK, and occasional evening work. We are happy to discuss flexible working arrangements.

To apply, please click on the 'apply now' button to be redirected to the application form.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 9am, Monday 15th June 2020

Interview Date: TBC

Coram is an equal opportunities employer and welcomes applications from all sections of the community.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 107744

Department: Science and Innovation

Due to growth in the team, we are seeking a driven and a proactive Team Coordinator to join us at the Institute of Physics in the Science and Innovation department.

The role

This is an exciting role that requires administration support to the Science and Innovation department and its activities. The role involves communication, marketing of projects, as well as delivering a number of events and projects.

Responsibilities include:

• Organising team meetings, events, workshops and bi-annual away-days.
• Producing minutes and meeting reports.
• Handling diaries, appointments, making arrangements for travel and accommodation and correspondence.
• Facilitating the preparation and distribution of departmental publications and reports.
• Carrying out marketing activities, including preparation of marketing collateral, delivering e-campaigns, arranging advertising and carrying out telephone campaigns.
• Preparing expenses forms, cheque requisitions, invoices and processing expenses.

The Person

We are looking for a professional who has previous experience in a project coordinator or personal assistant position.

The successful applicant will have excellent communication, written and verbal, and interpersonal skills, personable and committed to customer focus. They will also have the ability to maintain the technical skills and knowledge required to undertake the tasks of the demanding role. Practical experience of working in a customer facing role is essential.

Takes responsibility for personal learning and improvement and has the ability to measure and manage own work, takes responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress and results.

Why work with us?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland, we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and transformation of our digital estate is a high priority. Our newly expanded communications and marketing function will be central to delivering our strategy and plans. We are looking for a superb digital professional to join the team and help develop our digital estate to its full potential.

Working from our new flagship King’s Cross offices, at the heart of the exciting ‘Knowledge Quarter’ our communications and marketing teams will raise awareness and understanding of our ground-breaking education, diversity, science and innovation programmes and help spread the word about physics and its value with the public. This is an exciting time to join IOP.

In addition to a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.

For further information on this role, you can download the job description below. 

Closing date for applications: 11 June 2020
Interview date: 18 June 2020 (via GoToMeeting)

The Institute of Physics is an equal opportunities employer. We request no contact from agencies or media sales.

Applications without an up to date CV AND COVER LETTER (NO MORE THAN 1 PAGE) WILL NOT BE ACCEPTED!

Job Title

Mentoring Coordinator (Big Sis Lil Sis Virtual Mentoring)

Contract Type

Self Employed/Freelance

Working hours

Full-time (35 hours per week)

Salary/Pay

£1,505 per month

Contract Length

6 months (starting 1st July 2020 – latest mid-July 2020)

Location

Mixture of Working from Home and London office based

Responsible to

Project Manager / CEO

Direct reports

Volunteer Mentors

Working hours

Full-time (35 hours per week)

Working pattern

Flexible

Scope of the job

We are recruiting for a Mentoring Coordinator to oversee and manage our new 6-month Big Sis, Lil Sis Virtual Mentoring Project (COVID-19 RESPONSE). The Project is funded by National Lottery Community Fund. The Project will train and match female volunteers with girls age 13-18, from less privileged and disadvantaged backgrounds who have been affected by Covid-19, either directly or indirectly, and are need of support. The project will promote positive wellbeing and general check in support for girls who may not have any other means of support during this pandemic and period of social isolation. The project will also ensure that girls are able to have a relationship with a trusted, and trained adult and positive role model during this crisis.

The successful candidate will work alongside the Project Manager to continuously develop, analyse and evaluate a high-quality, and empowering virtual mentoring service.

Applications deadline is - 18th June 2020 at 23.30pm - however we reserve the right to appoint before this date, if we find a suitable candidate and we will be scheduling interviews and we recieve applications.

Applications without an up to date CV AND COVER LETTER (NO MORE THAN 1 PAGE) WILL NOT BE ACCEPTED!

The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

The Client Contact Coordinator are responsible for processing referrals and undertaking holistic triage assessments by phone. Where needed, referral on to appropriate services within agreed protocols and pathways.

Client Contact Coordinator are also responsible for inputting accurate core data in DHI’s client record data system, providing advice and signposting to professionals, partner agencies, families, carers and service users.

Provide a first point of contact for people referred or self-referring for drug and alcohol services.

Ensure a welcoming and motivating initial contact for all service users and carers, especially those who are new to the system.

If you are interested, please contact HR in first instance to arrange an informal discussion regarding the role.

How To Apply

If you are interested in applying for this role, please complete an application form and skills form, using the enclosed job description and person specification. Please send this to HR before midday Friday 19th June. More information can be found on the DHI website

Interviews are scheduled to be held on Thursday 2nd & Friday 3rd July.

Are you an inspiring communicator interested in amplifying our voice as the leading social enterprise on London’s iconic South Bank?  If you’re passionate about using your skills and experience to shape our messaging, we want to hear from you.

Why? Well, we’ve an exciting opportunity for a skilled Communications and Media Officer to join our organisation on a permanent basis. We’re seeking a creative, confident enthusiastic and proactive professional with experience in a similar role.

Coin Street is a social enterprise working in Waterloo and North Southwark, London SE1 and neighbouring boroughs. From a derelict site in 1984, we’ve created a thriving, diverse, vibrant and welcoming ‘mixed use’ neighbourhood – a place for people to live, work and play.

The Senior Communications and Media Officer will provide a dynamic communications and media relations service across Coin Street. The role will collaborate with the Marketing Manager on creative, innovative and engaging communications, external relations and marketing activities to promote and strengthen the Coin Street brands.

You will have strong experience of media or stakeholder relations, experience in a fast-paced communications/ PR/ marketing team, and confident in managing social media platforms and monitoring tools.

This is an exciting opportunity for a creative, multi-skilled and energetic Communications or Media Officer to join our small but hardworking communications team and become part of an innovative, high profile, social enterprise based in the centre of London.

Creating an inspirational neighbourhood

We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

In return we can offer you:

• 27 days’ annual leave (excluding bank holidays)
• 9% contributory pension scheme (5% employer contribution, 4% employee contribution)
• Season ticket loan
• Health and wellbeing package including free gym membership and a confidential employee assistance programme
• Commitment to training and development
   

To apply please submit an up to date CV and the supporting questions form. We are unable to consider CVs if they are not accompanied by the supporting questions form.   Closing date for applications is Sunday 14 June 2020.  Interviews will take place via video conferencing facilities.

Due to the current government advice, office-staff within Coin Street are currently all working from home. This will be reviewed as government advice is updated.

Coin Street Community Builders (CSCB) strives to be an equal opportunities organisation and all staff are expected to share this commitment.

Our values are:

• Creative: By looking for solutions rather than problems I will find better ways of doing things
• Collaborative: By respecting the views of others we will learn, grow and achieve more together
• Committed: I do what I say I am going to do and do the best job I can.

The 3 Cs are lived by all staff at CSCB. You will be expected to demonstrate your understanding of the behaviours associated with these values during the recruitment process

Temporary policy officer

Client Details

Leading healthcare charity

Description

Key Responsibilities:

• Work with complex documents on policy and legislative change, and compile evidence-based responses through mediums such as public consultations and Green Paper.

• Analyse and summarise documents and advise on implications to the charity, briefing members of the policy team, Services Directorate and Senior Leadership.

• Provide written briefings on policy issues for a range of audiences including internally, for politicians and policy makers, and for others involved in policy activities

• Obtain, review and advise on statistics relevant to young people with cancer, their families, and services

• Respond to and advise on relevant policy developments across all four UK nations

• Take a leading role, with support from the Head of Policy and Public Affairs, in developing the organisational policy positioning document.

• Take part in policy influencing activity at a regional and devolved nations level working with regional staff and teams effectively to deliver policy and charity objectives

• Provide administrative support to the team as required in tandem with the Policy and Public Affairs Executive

Profile

Person Skills:

• Excellent written and verbal communication skills

• Creative thinker and problem solver

• Organised with excellent time management skills

• Supportive, inspiring and motivational team player

• Personal drive and passion for the housing industry

• Ability to juggle multiple and changing priorities

Job Offer

£ 30,000 - £ 32,000 (day rate equivalent)

his is an exciting opportunity for an ambitious and determined individual with a track record of influencing policy to achieve real change.

The policy officer role is a new post created to support the charity’s work to reform policy and legislation to reduce the stigma and discrimination that people with criminal records face. With a focus on reforming the criminal records regime, the policy officer will build on Unlock’s recent work – including successful legal intervention in the Supreme Court, the #FairChecks movement and work on the Rehabilitation of Offenders Act 1974 – to influence policy makers and key stakeholders to secure changes to legislation and government policy.

The role also includes supporting the development of Unlock’s strategy of using the law for achieving change in policy, as well as building on the charity’s previous research to develop a strategy that strengthens the evidence-base for changes in policies and practices that will have a positive impact on the lives of people we exist to help.

Founded in 2016, Ambition Aspire Achieve (AAA) is a registered charity focused on supporting some of the most disadvantaged, vulnerable and at-risk young people in Newham and east London, providing them with new opportunities to build self-belief, enabling them to overcome their personal barriers to progression. Delivering projects and activities from our community hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, we provide high quality youth provision enabling each young person to achieve their full potential, personally, socially and educationally. Boosted by funding secured from the City Bridge Trust, we are now looking to grow and further develop our youth programmes to reach even more vulnerable young people, making the best possible difference and changing lives.

We are seeking to appoint an experienced, motivated and energetic SEND Coordinator. Reporting to our Operations Director, this exciting role will take responsibility for leading, developing and delivering our projects and programmes supporting young people with Special Educational Needs or Disabilities, including the delivery of a new project funded by the City Bridge Trust. Offered on a full-time basis (with the option to discuss the possibility of reduced hours), the role will provide a combination of delivery support and coordination of AAA’s projects supporting young people with Special Educational Needs or Disabilities (SEND), supporting their personal, educational, creative and social development, helping them to reach their full potential. This is a great opportunity to join a growing charity and make a difference to the lives of vulnerable young people, whilst contributing to the development of our offer for SEND young people and young adults at a key time.

Successful candidates will have demonstrable experience in developing and delivering projects and programmes supporting young people with Special Educational Needs or Disabilities, meeting pre-determined output and outcome targets. You will also bring experience of leading teams of paid and volunteer workers delivering high quality programmes meeting the needs of vulnerable young people. You will be self-motivated with a commitment to the equality of opportunity and Ambition Aspire Achieve’s purpose and bring strong communication skills with the ability to build effective, positive and professional relationships with SEND young people, their parents/carers, project staff and key stakeholders.

Responsibilities include:

• Leading on the development and delivery of specific youth-related projects supporting young people and young adults with SEND across AAA, ensuring project milestones and outputs are met or exceeded
• Leading and line managing a small team of sessional workers and volunteers delivering AAA’s SEND projects 
• Working collaboratively with key partners (e.g. schools, community stakeholders, delivery partners) to support the recruitment of young people and the effective delivery of provision
• Providing for the social, personal, educational and leisure needs of young people with SEND by leading in the running, organisation and delivery of AAA projects, enabling service users to increase their skills and confidence and realise their full potential
• Liaising with parents and carers of SEND young people participating in AAA’s projects, building strong relationships to support the development of service users
• Supporting SEND young people to identify positive progression opportunities

The salary for this post will be £25,000 to £28, 000 per annum pro-rata (depending on prior experience and qualifications). 

The closing date for applications is Thursday 9th April 2020 at 5pm with interviews expected to take place shortly after the Easter holiday break.

Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.

Job Title:

Youth and Community Development Coordinator

Service:

Communities

Hours of work:

Full Time (36.25 hours per week)

Pattern of work:

Flexible hours to meet the needs of the project. This will involve occasional evening and weekend work.

Office base:

 The Grange, Dinmore Avenue, Blackpool FY3 7RW

Work locations:

Blackpool

Salary:

£20,965 – £24,922

Reporting to:

 The Grange Project Manager  

Responsible for:

Not applicable

Type of Contract:

Permanent

Benefits

Auto Enrolment Pension Scheme

Annual Holidays (25 days) + 1 additional gratuity day for Christmas closure + Public Holidays

Flexible working arrangements, depending on the needs of the role

Employee Assistance Programme

Appropriate training provided

BACKGROUND

 The  Grange is a thriving community centre located in Grange Park, Blackpool. Recently refurbished it includes a community farm, café and shop as well as a pharmacy, a convenience store, a library and a community theatre space.  The Grange is managed on behalf of Blackpool Council and the Grange Park local community by Groundwork.

We are looking to appoint a Youth and Development Coordinator to lead on our targeted work supporting people on Grange Park. The role will involve the delivery of range of activities to young people involved in a variety of new groups within the centre. In addition to this the successful candidate would be tasked with wider development and engagement work within the centre to support as many people as possible

SCOPE OF THE ROLE

We are looking to appoint a Youth and Development Coordinator that is excited by the idea of working with the community at a grass roots level – and who has the skills and expertise to help them achieve transformational change. 

Applicants must be dynamic and creative and will be required to engage and support local people in an effective and collaborative way. The role will include:

• Delivering a broad range of activities with young people who access the Centre.
• Supporting local residents to establish activity groups and support them to self-govern in a financially sustainable manner.
• Empowering the local community and ensuring their needs are at the heart of the Centre's work.

This role requires a clear DBS check.

MAIN DUTIES & RESPONSIBILITIES

1. Youth Development

To deliver a range of activities to different groups of young people supporting their personal development, health and wellbeing and inclusion within the local community.

1. To lead on all aspects of youth work on site including the planning, development and delivery of activity with young people
2. To ensure adequate processes are in place with activity groups in relation to Safeguarding and Health and Safety
3. To link to wider partners delivering youth activities on Grange Park to ensure that services support each other and maximise impact

2. Engaging Local People

To develop a programme of outreach activities that engage the local community in the development and delivery of  TheGrange.

1. To provide a pivotal co-ordination role for the local community residents, to build trust between the centre and its local population
2. Seek and understand local stakeholder needs and provide a balanced usage plan for the centre
3. To work with all stakeholders to deliver a viable and sustainable activities plan for the centre
4. Utilise all forms of media to promote the centre locally, to include social media, website, photography and promotional materials

3. Empowering Local People

To support local residents to take an active role in delivering services form  TheGrange and take a lead on managing groups on site.

1. To lead the development of an active Friends of Group ensuring the voice of the local community is embedded in the heart of activities delivered from  TheGrange
2. To undertake consultation work with local people and partner organisations to identify issues and potential solutions, ascertain options and drive forward a consensus
3. To deliver activities that are identified as having benefit for the community including large scale public events
4. To support local residents to set up their own groups and implement procedures to ensure they can self-govern and work in a safe and sustainable manner
5. To assist with recruitment and support of volunteers in the delivery of projects

4. Any other reasonable duties as required by the Trust, by funders or by the line manager.

ORGANISATIONAL RESPONSIBILITIES

1. Investors in People - Groundwork Cheshire Lancashire & Merseyside is committed to maintaining its Investor in People (IIP) status and you are expected to support the ongoing development of IIP.

1. Health & Safety - All staff and volunteers have responsibility for ensuring that their working environment is healthy and safe and that staff and volunteers for whom they are responsible for, or working with, are not placed at risk.  All staff and volunteers will be expected to familiarise themselves with and adhere to the current Health & Safety Policy.

1. Equal Opportunities & Diversity - Groundwork Cheshire Lancashire & Merseyside strives to be an equal opportunities employer and operates an Equal Opportunities policy.  It also recognises the benefits that a diverse workforce brings to the organisation and welcomes this.

1. Data Protection - Groundwork Cheshire Lancashire & Merseyside endeavours to comply with the Data Protection Act 2018.  It may be necessary to disclose personal data to funding bodies - where a role is funded externally - in order to comply with their funding requirements.  If this applies to you we will inform you about what information is shared.

1. Personal Development - All staff and volunteers will be expected to participate in a broad range of personal development activities in line with best practice and take responsibility for identifying own learning needs in order to fulfil the requirements of the role and support career progression.

1. Corporate Training - All staff and volunteers will be expected to attend and fully participate in the Trust’s Corporate Training Programme.

Note:

This is a description of the job as it is currently envisaged at the date noted in the footer.  It is the Trust's practice to review, from time to time, employee job descriptions and to revise them to ensure that they relate to the job that is being performed and/or to incorporate any changes being proposed.  Any changes will be led by your line manager in consultation with you and any amendments will be approved by the relevant Service Director.  You will have the opportunity, and are expected, to fully participate in such discussions.  This job description is broad-based and is not intended to be an exhaustive list of all possible duties, as it is recognised that jobs may change over time.  Should the duties change significantly, the post and salary level will be fully reviewed.

Person Specification (requirements to carry out this role)

Essential (E) Desirable (D)

Assessment

Method

Education, Training & Qualifications

GCSE Mathematics and English language grade C or above (or equivalent)

E

A

Recent Safeguarding training

E

A

Nationally recognised Youth Work qualification

D

A

First Aid at work certificate

D

A

Community Development qualification

D

A

Experience

Experience of co-ordinating and delivering activity in a community setting

E

A / I

Experience of designing and delivering activities with young people

E

A / I

Leading community groups to self-manage through 1:1 support and mentoring

D

A / I

Managing health and safety and developing risk assessments

E

A / I

Managing multiple small projects to meet deadlines

D

A / I

Knowledge

An understanding of the purpose of TheGrange

E

I

Knowledge of relevant funding streams

D

I

A good understanding of Data Protection and handling personal data in the office and on site.

D

I

Knowledge of the local area and common issues faced within the local community

D

I

Skills and Abilities

Pro-active, self-motivated and confident.

E

I

Ability to act as both role model and team player.

E

A / I

Work to deadlines, completing work to a high standard

E

A / I

Good communication skills and ability to relate to people from a range of backgrounds.

E

I

Creatively able to solve problems and design services that support a broad range of participants.

E

A / I

Computer literate including, internet, Word, Excel, PowerPoint, email and social media

E

A

Good level of numeracy, literacy and financial management skills

E

A / I

Personal Qualities and Commitments

A commitment to understand and follow all GCLM Core Policies in all work practices.

E

A / I

A demonstrable commitment to the aims and objectives of Groundwork, ensuring awareness of the up to date Mission and Vision Statements.

E

A / I

Willingness and ability to support the service team out of hours, including occasional evenings and weekends, as and when required.

E

A / I

Able to demonstrate integrity, diplomacy and tact when met with challenging situations

E

I

Committed to personal development

E

I

Assessment Key:

A (application form), I (interview), P (presentation), E (exercise), R (role play)

Full-time and part-time hours available (3 or 5 days per week)

The Organisation

Citizens Advice Westminster is a values-based organisation that provides free, independent, confidential and impartial advice to residents in the local and surrounding areas; some of which are the most vulnerable in society. Our aim is to provide the advice people need for the challenges they may face, by ensuring individuals are well informed about the services that available to them. Our services include advice across key areas such as benefits, debt, housing and employment. It is crucial to us that we work together to improve the policies and practices that affect people’s lives, and we believe that promoting a healthy work-life balance by supporting our employees ensures the best possible service is delivered to our service users.

The Opportunity

A new opportunity has risen for an Advice Training Coordinator to join our offices in Paddington. We are looking for an experienced and proactive individual, who will play an integral part in moving our organisation forward. We are seeking an individual who is looking for the next challenge in their career path. The post holder will play a key part in developing, implementing and delivering a training programme to the frontline team of trainees and advisers. They will also play a key role in engaging with our stakeholders through delivering presentations, talks and written reports.

The Ideal Candidates

The successful candidates will possess excellent communication and interpersonal skills, with the ability to deal appropriately with a cross section of people, working in a diverse workforce. Self-motivated, with strong IT skills, the post holder will be confident in leading a team, ensuring that team members are effectively supported and developed in order to build a cohesive and efficient team. A minimum of 3 years’ (full-time equivalent) post-qualification experience of providing good quality, in-depth advice on a range of subjects is essential, with the ability to share and contribute positively to the well-being of our staff and volunteers.

What We Offer

In return, we offer an enhanced holiday entitlement, and subject to successful completion of a probation period, enhanced sick pay, an annual season ticket loan and career break policy. We provide development opportunities and all employees have access to a free employee assistance service.

To apply, please download an Expression of Interest Form and a job description via our website.

If after submitting your application you have not heard from us by the stated assessment date, please assume you have been unsuccessful on this occasion.

Citizens Advice Westminster values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender, sexual orientation, disability or race. Citizens Advice Westminster is a London Living Wage employer.