Policy and communications coordinator jobs in london, greater london
HR Project Administrator
We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.
Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025
Applications will be considered on a rolling basis.
About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.
This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.
Key Responsibilities
· Support recruitment and onboarding of bank and agency staff, including compliance and document checks
· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained
· Maintain accurate and confidential workforce records in line with GDPR and data protection standards
· Support budget monitoring and reporting on staffing ratios, costs, and agency usage
· Help prepare reports, dashboards and presentations on flexible workforce activity
· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed
· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions
About You
We’re looking for someone who:
· Has experience supporting HR or recruitment processes
· Is confident using digital systems and managing accurate workforce data
· Has strong communication and customer service skills, with the ability to build good relationships across teams
· Is highly organised, detail-focused and able to manage multiple tasks and priorities
· Understands the importance of confidentiality and compliance when working with sensitive information
· Brings energy, initiative and a commitment to the charity’s values
Key Note: DBS check required. Applicants must have the right to work in the UK.
In return you will receive:
· 26 days annual leave, rising to 30 after five years’ service
· Family-friendly policies including enhanced parental leave
· Pension scheme with employer contributions up to 7%
· Flexible and hybrid working (where appropriate)
· Access to 24/7 GP appointments and Employee Assistance Programme
· Discount scheme across retail, leisure and wellbeing
· Cash plan for dental, optical and healthcare costs
· Death in service benefit (4x salary)
· Full induction, ongoing training and development
· Opportunity to lead on meaningful operational change and gain exposure to senior leadership
Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited to make a real difference in the local community? Our role of Foodbank Manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis.
About Slough Foodbank
Slough Foodbank is a charity whose object is the prevention or relief of poverty in the United Kingdom, mainly in Slough and the surrounding area, in particular but not exclusively by providing emergency food supplies to individuals in need, as motivated by the principles of the Christian Faith.
Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in crisis. In 2024, we gave out 12,147 food parcels. Sadly, this is almost double the number in given out in 2020. In addition to providing food and basic toiletries, we try to understand the situation of the people referred to us so that we can signpost them to other organisations where appropriate, in order to give a helping hand through a crisis.
Job purpose
We’re seeking someone who is called to lead through great teamwork, enabling us to continue serving our clients well, and fostering an environment of ‘can do’ and care. Our reach is culturally diverse and you’ll work with people who have varied experiences. You will have an eye for detail and be keen to see improvement across all areas of our work whilst recognising and embracing that the Foodbank is coordinated by a small team of employees and key volunteers who are supported by more than 100 volunteers. Are you the person we're looking for?
Main duties & Responsibilities
The manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis. The role is wide-ranging and varied and responsibilities include:
· Primary contact for our parent organisation, Trussell
· Accountable to the Trustees, who have ultimate accountability for the Foodbank
· Volunteer and employee management
· Ensuring there are sufficient donations of food, toiletries, etc, and also financial donations
· Meeting clients’ needs through managing distribution of food parcels including oversight of the warehouse, distribution centres & signposting
· Recruiting and developing volunteers (and any approved employees)
· Building key external relationships with key referral agencies, local forums and networks
· PR & Communications – representing the foodbank externally, raising the profile of food poverty and lobbying for those in need
· Quality assurance & compliance
· Strategic leadership and process improvement
For more details, download the Manager Job Description in PDF.
Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles and has strong associations with local churches.
Please note that all applicants must already have permission to work in the UK, as we are not in a position to sponsor for work visas.
To help those in food poverty in Slough by providing food parcels and support, and to address the causes of food poverty.

The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: London Living Wage £27,007.50 p.a. FTE
Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking interns to work in London and North Kent
Reporting to: Programme Hub Manager
About the Role:
Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.
We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team
As a Delivery Team Intern, your key duties and responsibilities could include:
· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.
· Supporting the team in the development of effective long-term working relationships with schools and referral partners.
· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.
· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.
· Please note that you will be required to travel across London regularly
About You
What we’re looking for in our new Intern(s) includes:
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.
· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
About Us
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply. CV's alone are not considered a full application and si will not be considered.
Closing date: 25th July 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role using the linked document on this site.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about early childhood education?Little St Pancras Nursery (Camden) is seeking a dedicated and enthusiastic Early Years Practitioner Level 2 or 3 to join our vibrant team.
**Due to the expansion of our nursery, full and part time opportunities are available**
Little St Pancras Nursery is a warm and welcoming early years setting located within the St Pancras Community Association in Camden. Established in September 2017, we are a small, close knit nursery that prides itself on providing a nurturing and inclusive environment. Our focus is on creating a safe, caring, and stimulating space where children are encouraged to explore, discover, and develop essential skills through play-based learning and meaningful interactions.
Role Summary:
To provide a high standard of physical, emotional, social, and intellectual care for all children in the nursery, supporting their individual needs and development. The role also involves contributing to the ongoing growth of the setting by promoting a positive, engaging, and inclusive learning environment in line with the EYFS framework.
Role Summary:
To provide a high standard of physical, emotional, social, and intellectual care for all children in the nursery, supporting their individual needs and development. The role also involves contributing to the ongoing growth of the setting by promoting a positive, engaging, and inclusive learning environment in line with the EYFS framework.
Main Responsibilities:
- To work as part of the Nursery team and other Early Years staff effectively deliver the EYFS, ensuring children with additional needs and the interests of the children in the setting are met
- To plan, prepare and deliver activities and experiences that promote a safe, stimulating, rich learning environment which recognises children’s learning and development needs
- To maintain accurate records of key children, observe, extend and support children's development and learning and to share with parents and carers
- To reflect on practice, adapting routines and activities to meet the needs of each child throughout the day
- To work with other colleagues to deliver a rich curriculum and diversity of children and families, creating a warm and welcoming environment for all
- To work in partnership to develop strong communication with parents/carers to help identify and support children’s learning needs
- To follow policy and procedural guidelines to protect children from harm or abuse, reporting any concerns in line with Little St Pancras Nursery
- To work alongside the nursery manager and team to ensure children’s learning and development are to a high standard and that SPCA values are always upheld
- To work in partnership with the settings Special Educational Needs Co-ordinator (SENCO) and other agencies and professionals, e.g. speech and language therapists, Ofsted, volunteers, and Students
- To ensure health and safety is to a high standard, hygiene and cleanliness are always maintained
Other Responsibilities
- To attend regular supervision and appraisal meeting
- To attend training as and when required, as per the requirements of the role
- To undertake such general duties as may be necessary from time to time to ensure the smooth running of the Nursery
The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (COO)
Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.
About Care4Calais
Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.
From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.
About the Role
We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.
The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.
This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.
Key Responsibilities
➣ Strategic & Operational Leadership
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Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.
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Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.
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Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.
➣ Volunteer Coordination & Digital Community Oversight
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Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.
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Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.
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Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.
➣ Training, Safeguarding & Compliance
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Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.
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Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.
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Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.
➣ Organisational Development & Governance
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Contribute to strategic planning and policy development with the CEO, and SLT.
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Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.
➣ Field Engagement & External Representation
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Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.
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Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.
Person Specification
Essential
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Demonstrable experience managing multi-site teams.
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Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.
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Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.
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Commitment to anti-racism, inclusivity, and the promotion of human rights.
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Ability and willingness to travel frequently to field operations across the UK and Calais.
Desirable
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Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.
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Experience working with refugee communities or within the UK asylum system.
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Understanding of safeguarding, compliance, and humanitarian best practices.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.
All appointments are subject to enhanced safeguarding checks.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.
OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.
A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.
You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.
You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.
You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.
You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.
This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Recruitment Officer Maternity Cover
Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |
Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.
Why Join Us?
For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.
What You’ll Be Doing
- Lead end-to-end recruitment for our charity shops and support functions across London
- Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
- Arrange and at times attend interviews with hiring managers
- Build strong partnerships with hiring managers and support them throughout the hiring process
- Support with the development of recruitment and volunteering policies
- Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
- Develop, organise and deliver recruitment training for hiring managers
- Contribute to targeted recruitment campaigns in collaboration with our marketing team
- Manage the applicant tracking system (ATS) and recruitment metrics
- Help grow our volunteer programme and develop pathways for volunteer engagement
- Produce insightful recruitment reports for the Senior Leadership Team
- Champion equality, diversity and inclusion in all aspects of hiring
What We’re Looking For
Essential:
- Proven experience as a recruitment professional (3+ years) and qualifications in the subject matter, preferably CIPD certified
- Experience working in charity retail, non-profit organisations and recruiting volunteers
- Strong knowledge of recruitment platforms and applicant tracking systems
- Experience producing reports for senior leadership
- Excellent interpersonal, written and verbal communication skills
- A proactive, solutions-focused mindset with great time management
- Passion for diversity, inclusion and collaborative working
- Comfortable working in a hybrid setup and travelling to shop locations
What We Offer
- Salary: £32 – 34k
- 12-month fixed-term contract
- Hybrid working model (Teddington office, shop visits + remote working)
- 28 days holiday (inclusive of bank holidays)
- Full access to Employee Assistance Programme
- Team social events
Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA
The client requests no contact from agencies or media sales.
Counselling Service Administrator
Age UK Camden is recruiting an Administration Officer to join the Counselling Team.
Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services. Our counselling services operate in partnership with the NHS Camden Talking Therapies for Anxiety and Depression iCope, and we offer time-limited counselling (on average 8-12 sessions) for clients with low to medium levels of depression, anxiety, and psychological issues.
The successful candidate will:
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Assist with the Counselling Services’ administrative needs and conduct tasks as required by the Counselling Service Manager and the Clinical Lead Councillor
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Ensure in conjunction with the Manager, the effective implementation of administrative systems for supporting the service including the maintenance of the Client Filing system and the databases, including Charitylog and IAPTus database.
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Make contacts with clients by telephone, email, letter and in person regarding their enquiries, referrals, progress and cancellation.
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Help arrange workshops and therapy groups as requested.
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(See Job description and person specification for full duties)
Salary: SCP 12-15 £29,071.14 to £30,672.75 pa FTE (£17,442.68 to £18,403.65 pa for a 21 hour week)
Hours: 21 hours per week Contract Type: Permanent
Closing date: Monday 21st July 2025 - 5pm
Interview dates: Thursday 31st July 2025 – in person
To Apply please complete the application form, equal opps form and criminal declaration
As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Who are we?
The Global Foundations & Institutional Donors team is comprised of 12 colleagues working with either Institutional Donors or Foundations based in Copenhagen, Berlin, Brussels, Geneva and Kyiv. DRC funds come from a variety of sources - institutional donors such as the European Commission, UN agencies, and bilateral humanitarian and development funding envelopes from major donor countries, but increasingly also foundations - both Danish and International. Together with the rest of the department, the GFID team is working to increase DRC’s capacity and ambition to scope, expand, deepen, and strengthen partnerships and fundraising activities.
About the job
As Senior Partnership Advisor you will be part of the Global Foundation and Institutional Donors section (GFID) working directly with the Head of Global Foundation and Institutional Donors, colleagues based in HQ, DRC Representations in Geneva, Brussels and Berlin, and regionally with the Regional Business Development Coordinators. Your overall responsibility will be to support DRC’s capacity strengthening to maintain and improve donor relationships and fundraising efforts.
The Senior Partnership Advisor oversees the engagement and fundraising efforts focusing primarily on FCDO and the UK-based foundations, potentially there would also be some coverage of non-core donors like Irish Aid, Jersey Aid etc. You are tasked with undertaking analyses, elaborating donor intelligence, to inform and advise senior management and colleagues about partnership development as well as fundraising opportunities.
Your main duties and responsibilities will be:
Strategy
- Support design and advancement of the global donor engagement strategy based on the FCDOs’ donor trends and priorities, (and relevant non-core donors).
- Mapping and scoping of UK-based foundations with the support of the wider GFID team.
- Lead the development of donor-specific engagement action plans for the FCDO and relevant foundations and steer their implementation.
Partnership Engagement
- Lead on a strong and strategic partnership between DRC and FCDO at capital level and UK-based Foundations and engage proactively with FCDO (and relevant non-core donors) to address challenges and opportunities related to DRC’s partnership at global level and inform/advise ROs/COs accordingly. Develop tools and guidance to support engagement with FCDO
- Provide support and expertise to DRC country and regional operations on the partnership.
- Represent DRC in dialogues with core donors on regulatory frameworks and actively participate in relevant events and coordination mechanisms with peer organisations or other networks and platforms.
Donor intelligence and knowledge management
- Monitor and analyse relevant trends and donor intelligence and provide strategic advice on possible impact and ways to adapt across all levels of the organization for FCDO, relevant UK foundations and /or non-core donors).
- Develop qualitative and quantitative analyses to feed into donor trends and global donor analyses, lessons learned, and other dissemination documents.
Partnership Management – externally and internally
- For FCDO funding, develop tools, platforms, and internal workflows for efficient strategic donor compliance (this includes maintaining DRC Insite donor pages, updating and publishing internal guidance tools such as Donorpedias, fact sheets etc.).
- Strengthen capacities of Grants Management Unit staff on FCDO policies and guidelines.
Occasional travel will be expected to DRC HQ, DRC representations or DRC country offices
About you
To excel in this role, you will have natural communication and social skills, including networking and the ability to influence. You are comfortable navigating internal stakeholders horizontally and vertically, and representing DRC externally with donors, peer organisations and in other forums.
You have strong knowledge of FCDO’s structure and funding priorities, including regulatory frameworks and contracting. This role calls for someone who is both a “thinker” and a “doer” - an ability to work on strategic-level analyses while being detailed as well as being results and service-oriented.
Moreover, we also expect the following:
Required
- Documented extensive experience with institutional donors and donor engagement, and in particular, FCDO
- Experience in engaging with philanthropic and private sector foundations
- Understanding of the links between compliance and building the image of a go-to organisation for donors
- Strong relationship building skills and proactive approach to partnership building and nurturing
- Experience with networking and representation at all levels
- Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue, even if very complex
- Experience in working in an international, multicultural work environment, experience at country or regional level
- Master’s degree in relevant field of study or equivalent in experience.
- The position is based in London. If the candidate is not already in London, you will need to be open to relocating.
Desirable
- Network among UK-based Foundations or experience working for or leading partnerships with UK-based Foundations
- Professional proficiency in languages other than English is an asset
We offer
Contract length: Initially 12 months, with a possibility of extension
Work location: London
Start date: October 1st, 2025
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: August 10th, 2025 more information about the Danish Refugee Council, please visit our website drc.ngo.
We expect to conduct the interviews in the week starting August 18th.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
£27,008 per year (London Living Wage)
Fixed term (12-month contract), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Junior Developer to join our Technology and Solutions team at Prostate Cancer UK on a fixed term basis.
As part of our Technology landscape, we have invested substantial amount of time and resources to benefit in robotic automation using a market leading new platform TOCA.IO. Our energetic IT team works at the forefront of automation, delivering solutions that streamline operations and enhance productivity.
This is an opportunity to gain hands-on experience in the full development lifecycle projects You’ll work alongside our small internal IT team, reporting directly to the Solutions Manager and supported by a SQL Developer and Business Analyst, contributing to the design, development, testing, and deployment of IT systems. You’ll be developing and maintaining automation scripts and software applications.
In this role, you’ll support teams across the charity as the first point of contact for data development and analysis. It’s a great opportunity to see the difference we’re making as we’re striving for a world where no man dies from prostate cancer.
What we want from you
We're looking for a self-starter with a strong problem-solving mindset to join our team. This role requires working in a collaborative way with the development team to design and implement IT solutions using the right technology platform.
You'll have good understanding of SQL databases with some knowledge or hands-on experience of programming skills in languages such as Python, PHP. With excellent communicating skills, able to explain technical information clearly and confidently to people who aren’t technical experts.
This role is ideal for individuals at the beginning of their IT careers who possess a foundational understanding of information technology and a strong desire to expand your knowledge and skills. You’ll already have some demonstrable skills gained through formal study, bootcamps, self-learning, or a corporate environment.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 27th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 4th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
SHiFT is an innovative, ambitious, and impatient organisation. We’re in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data and insights to help achieve this.
We’re a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a new and varied role, working alongside the Data & Insights Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT’s data infrastructure and learning capabilities.
This role is perfect for someone looking to take a step up in data management, training, and information sharing. The Data Analyst will play a key role in streamlining data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a ‘can do’ attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation.
Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role, and we envisage opportunities for fieldwork, e.g. conducting interviews, facilitating and moderating focus groups. We can provide training and support to help you develop the necessary qualitative skills. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment.
If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-analytical backgrounds, and get a kick out of improving processes – then get in touch.
We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change.
EQUALITY AND DIVERSITY
SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved.
As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown or Mixed Heritage within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team.
THE RESPONSIBILITES
SHiFT’s Data Analyst has responsibility for:
Data Collection and Management
- Support the effective use of SHiFT’s Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices.
- Assist members of our local Practice Teams (Practice Coordinators and Guides) with data queries and monthly surveys.
- Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness.
- Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change.
System Improvement and Efficiency
- Identify and implement opportunities to streamline data processes.
- Contribute to the continuous improvement of SHiFT’s Salesforce configuration, in collaboration with external developers and internal users.
- Help document processes and support training materials for system users.
- Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners.
Learning and Insight Generation
- Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations.
- Support the Learning Team’s efforts to use data for reflection, learning, and improvement both locally and nationally.
- Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems.
YOU WILL BRING
Beliefs and alignment:
- The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this.
- The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society.
- An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team.
- An alignment to SHiFT’s Values – ambition, courage, flexibility, and tenacity – which reflect the ‘Breaking Cycles’ ingredients (the foundations on which SHiFT is built).
- A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable.
- Dynamism, tenacity, and determination – you are someone who does not give up until you succeed. You have a ‘can do’ attitude.
- Curiosity and a commitment to learning – comfortable in a fast-paced and aspirational ‘start-up’ context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement.
Experience, knowledge, and skills – to be demonstrated in application
Essential
- Undergraduate level or equivalent experience in relevant subject area such as research methodologies, social research, sociology, criminology, policy etc.
- Highly developed knowledge and experience of data management systems, tools, and ability to use statistical and data analysis packages (Microsoft Excel, Power BI, or ideally Salesforce).
- Experience working with data entry, cleaning, and quality assurance processes.
- Experience in using data visualisation tools to create dashboards that improve efficiency and enable self-serve insight.
- Solid understanding and commitment to ethical and responsible research, data use and storage, and GDPR implications including anonymising sensitive datasets for analysis.
- A demonstrable track record of using data to generate insights that inspire meaningful change, and a genuine interest in data as a tool for social impact and learning.
- Commitment to Anti-racist and Anti-oppressive approaches.
- Highly technical, able to think about the data pipeline from end to end, resolve difficulties and proactively source data where appropriate.
- Comfortable working with stakeholders from non-analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches.
- A keen interest in improving organisational effectiveness and a passion for data literacy with an understanding of the delivery challenges and opportunities with the practical application of learning strategies.
- Demonstrably strong communication skills, with the ability to influence, build connection, and persuade at all levels and across teams.
Desirable
- Experience of survey and questionnaire design, qualitative interviewing and use of more innovative methods of qualitative data collection to capture user voice.
- Excellent presentation skills and ability to write reports both verbally and in writing clearly and confidently to a range of internal and external stakeholders.
- Familiarity with social sector data (e.g. education, social care, youth justice).
- Strong experience with Salesforce CRM platform.
- Experience of writing fundraising applications.
Qualifications and background
- Right to work in the UK.
- This post is subject to a police check of previous criminal convictions with the Disclosure and Barring Service (DBS).
Candidates are encouraged to apply even if your experience does not precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements and how this has shaped you, including things you’ve learned along the way.
Salary: £31,000 FTE.
Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed.
Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England.
Reporting to: Learning & Insight Lead.
Start date: ASAP.
Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, outlining your experience and suitability for the role, together with a CV, details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form in the job pack.
Applications close at 23.59 on 21st July 2025.
Applicants will be notified of shortlisting decisions on 22nd July 2025 and invited for interview as appropriate.
Staff panel interviews will be held virtually on 29th July 2025, this will be a values-based interview. Second round, competency-based interviews, will be held on either the 5th or 7th of August 2025. Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the application process.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – East Midlands Region - To apply for this role, you MUST be a resident in the East Midlands area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the East Midlands region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the East Midlands region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £20,800 per year (fixed term contract, maternity cover until August 2026).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary.
- 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the East Midlands area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
CRM Product Manager
Contract type: Permanent – 35 hours per week
Location: London, United Kingdom.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs.
About the role
As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change.
In this role, you will:
- Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy.
- Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes.
- Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations.
- Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy.
- Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions.
- Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change.
- Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively.
Although not essential, we’d prefer you to have:
- Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management.
- Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations.
- Hands-on experience developing solutions within Microsoft Dynamics CRM.
Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- Give As You Earn charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.




