Policy and communications coordinator jobs in richmond upon thames, greater london
Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of.
We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.
The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.
You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.
You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.
The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.
For a recording of the information session for this role, please contact us so that we can send details accross.
Completed application forms should be emailed to our recruitment email address.
Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
£40,500 - £44,100 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you’ll be helping to make sure our supporters’ donations and personal details are handled with care and accuracy.
You’ll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It’s a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you’ll manage the flow of financial and personal data into our CRM, whether it’s from third-party suppliers or our website. You’ll own the use of our automation tools to ensure data imports are efficient and accurate.
You’ll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There’s plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you’ll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You’ll also play a key part in developing and monitoring KPIs, making sure we’re hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we’d love to hear from you.
What we want from you
We’re looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You’ll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You’ll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you’ll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you’ll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you’ll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you’ll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You’ll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you’ll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
About the role
The Royal College of Obstetricians and Gynaecologists (RCOG) plays a leading role in improving women’s healthcare across the world. We have an exciting opportunity for an Event Co-ordinator to join our team. This position is based in the Events and Corporate Development department and reports directly to the Events Manager, to play a leading role in delivering a high standard and quality events.
As an Event Co-ordinator, you will be at the heart of our event operations, working closely with clinical organisers and specialist societies to ensure seamless planning and execution of our events. This role is crucial in managing all logistics, planning, and ensuring each event runs seamlessly from inception to the event.
Responsibilities:
- To have full ownership and responsibility for the delivery of events, both face-to-face and virtually
- Provide onsite management during events, ensuring smooth execution and addressing any issues that arise promptly
- Develop and maintain strong relationships with our volunteer clinical organisers, ensuring their vision and expectations are met and align with the College objectives
- Assist with post-event evaluation and feedback collection, ensuring continuous improvement for future events
For the full list of key responsibilities, please check the recruitment pack.
About you
This position is well suited to someone who has a passion for delivering a high standard of events and enjoys keeping track of multiple events at one time who is looking to make a tangible impact in improving the standards of women’s health around the globe. You will enjoy the attention to detail and be comfortable working both independently and collaboratively. We are looking for someone who is customer focused and possesses the following skills and capabilities:
Requirements:
- Previous event organisation experience
- Experience of virtual event delivery
- Excellent verbal and written communication skills
- Collaborative and adaptable, with the ability to interact with organisers and internal team confidently to achieve the teams objectives
- Strong attention to detail, with the ability to multi task when working on a number of events concurrently
- Ability to bring new ideas to the team to continuously strive to enhance and improve our portfolio of events
- Comfortable learning and using event management software
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00 am on Monday 14 July 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
- If you have any additional questions about the role or how to apply, please contact the People Team.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Warm Welcome Partnerships Manager
Location: Fully remote with flexible working arrangements
Salary: £38,584 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 6th July, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 21st July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for an ambitious and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at engaging and mobilising a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of partnerships we have and the potential we see, we are looking for a Partnerships Manager to work primarily on building partnerships with Local Authorities and public sector organisations, charities and social enterprises, faith-based and inclusion-focused organisations and other groups who might help us strategically grow and resource the Warm Welcome network across the UK (NB Corporate Partnerships are managed by our newly appointed Fundraising Lead for Corporates). The Partnerships Manager will also help develop our support for Warm Welcome Spaces, including overseeing our Champions Programme which offers more intense support and a Community of Practice to a smaller cohort of local groups.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity and innovation.
Joining during an exciting period of growth, you will be inheriting a hugely diverse and highly engaged coalition of Warm Welcome Partners who have supported the campaign and local Spaces over the last 2 and a half years. At the same time, there remains a huge untapped potential in terms of possible partners and relationships to be developed and you will be working together with the Campaign Director and team to strategically identify and develop these new connections.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
Building Partnerships
● Developing our Partnership Strategy to identify and engage the best potential partners to help us grow the network and reach our ambition of 100% of the population living within a 30-minute walk of a registered Warm Welcome Space. This will involve identifying and engaging partners in geographical ‘cold spots’ for the network (utilising our mapping tool developed with UCL), as well as forming partnerships to unlock new or under-represented types of Warm Welcome Spaces (e.g. Housing Association Community Spaces, cinemas, community spaces created by new housing developments etc).
● Leading the development of our Local Co-ordinators Cluster which brings together Local Authorities and others who are leading place-based networks of community spaces.
● Overseeing and developing the Champions Programme, providing more intensive support and connections to a smaller cohort of Warm Welcome Spaces.
Engagement and Inclusion
● Developing our Inclusion Strategy to identify and engage the best potential partners to diversify our Coalition and support local Spaces to become more accessible and inclusive.
● Working with the team to develop regular engagement activities for Warm Welcome Partners.
● Producing compelling communications (written and verbal) to promote the work of the Warm Welcome Campaign and grow the depth and breadth of partnerships - to include but not limited to partnership proposals, pitches and reports.
Good Practices, Standards and Systems
● Supporting, maintaining and developing existing partnerships and manage the systems (including CRM use) needed for excellent partnerships delivery, stewardship and development.
● Leading Warm Welcome Space good practice and driving up quality standards across the network, including through developing a Warm Welcome Awards programme.
● Promoting good practice in volunteering and supporting Spaces to maximise and grow volunteering opportunities.
● Working with the team and, using our new CRM, track, measure and analyse our partnerships delivery.
● Supporting the delivery of other Warm Welcome efforts, as appropriate
Reporting to the Campaign Operations Director, you will work closely with them and other Senior Directors to grow the range and impact of Warm Welcome partnerships. The role will also work closely with the Communications team and with our two Warm Welcome Co-ordinators who deliver our Champions programme and provide a direct link between the campaign and Warm Welcome Spaces.
Person specification
Building Partnerships
● Successful experience of securing, maintaining and developing highly impactful partnerships for charitable benefit with a wide range of different types of organisations.
● Experience of writing, creating inspiring and successful pitches, proposals and assets and verbal presentations.
● Experience of developing and delivering partnership-related strategies.
● Clear understanding of organisational motivations and dynamics related to partnerships and collaboration.
● Ability to network, finding and grabbing opportunities to make new connections and deepen existing ones.
Engagement and Inclusion
● Experience of developing impactful partnerships focused on inclusion.
● Ability to communicate across a range of mediums, to a range of audiences.
Good Practices, Standards and Systems
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.
● Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.
● Highly organised with ability to prioritise work to ensure deadlines are met and opportunities are maximised.
● Competent with Google Suite and Microsoft Office.
● Able to use a CRM for pipelines, relationship development, reporting and evaluation.
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Partnerships Manager role’ in the email subject line and we’ll get back to you as soon as we can.
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the recruitment process.
● To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Partnerships Manager role’. Applications must be received by Sunday 6th July, 11:59pm.
● For more information, see our webite or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our Team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
Job Summary
Salary: £42,000 - £45,000 per annum (£25,200 - £27,000 per annum pro rata)
Work Location: Charrington Street, London NW1 1RD
Hours per week: 21.6 hours per week (0.6 FTE), normally to be worked in the afternoons Monday to Thursday
Leave: To be taken during non-operational periods and school holidays
Contract type: Fixed Term to 31 July 2026
Closing date: 9 July 2025
Interviews to be held: week of 14 July 2026
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
We have launched a new Opportunity Centre at 52 Charrington Street, Somers Town as part of the innovative London AI Campus. The Centre will provide young people with access to technology, digital learning, and AI education, extending learning beyond the classroom in a secure and inspiring environment.
The role
We are looking for a dynamic and passionate Opportunity Centre Officer to lead operations at this innovative space, ensuring it becomes a hub of inspiration and growth for young people.
This role will oversee the Centre’s daily operations, ensure smooth delivery of engaging learning experiences, and collaborate with schools, partners, and the community to provide meaningful development opportunities for young people.
This is a fixed term contract starting late August/early September 2025 until July 2026.
Key Responsibilities:
Operational Management:
· Oversee day-to-day access and use of the Centre, including student registration and visitor management.
· Ensure the facility is safe, secure, and welcoming, including health and safety checks, safeguarding measures, and ICT setup.
· Coordinate the planning, setup, and cleanup of learning activities.
· Manage basic building maintenance, including coordinating repairs, ensuring cleanliness, and overseeing general upkeep of the facility.
Youth Engagement & Programme Delivery:
· Support external facilitators and partners in delivering inspiring and educational sessions.
· Foster a positive learning environment, ensuring young people are engaged, motivated, and safe.
· Work with partners to design and improve activities that promote personal and social development.
Administrative & Event Coordination:
· Manage the Centre’s calendar, schedule activities, and coordinate events with schools, parents, and external partners.
· Create promotional materials and manage digital communications to raise awareness of the Centre’s offerings.
· Assist the AI Campus Director with key administrative tasks.
Stakeholder & Partner Collaboration:
· Build and maintain strong relationships with schools, parents, students, and community organisations.
· Act as a Camden Learning ambassador, promoting inclusivity and positive learning outcomes.
Safeguarding & Compliance:
· Act as a Deputy Designated Safeguarding Lead, ensuring all safeguarding policies are upheld.
· Conduct regular health and safety checks, addressing any issues proactively.
Continuous Improvement:
· Gather feedback from students, parents, and partners to identify service gaps and opportunities for enhancement.
· Contribute ideas to further develop the Centre’s programming and operational excellence.
About You:
You are passionate about creating safe, inclusive spaces where young people can thrive. You have a hands-on approach, excellent organisational skills, and a commitment to continuous improvement. Your ability to engage with diverse stakeholders, combined with your dedication to operational excellence, will make you a vital part of the Opportunity Centre team.
Essential Skills and Qualifications:
· Experience working with young people in educational, youth work, or community settings.
· Strong interpersonal skills, with the ability to build relationships with students, parents, and partners.
· Knowledge of safeguarding practices and experience acting in a safeguarding capacity.
· Confidence in handling practical site operations, including health and safety, security, and ICT tasks.
· Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems.
· Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination.
· Strong written and verbal communication skills, with a good standard of English and Maths.
· Relevant Level 3 qualification (e.g., education, youth work) or equivalent experience.
Personal Attributes:
· Highly organised and proactive, with a problem-solving mindset.
· A collaborative team player committed to positive youth outcomes.
· Passionate about education and community development.
· Adaptable and resilient, capable of managing multiple priorities
Staff benefits
· We offer 30 days’ annual leave entitlement as well as bank holidays, increasing to 33 in the first three years in post. (Note this is the full time allowance which will be pro-rated for part time hours).
· A generous NEST pension – with a minimum 10% employer contribution.
· Death in service benefit 3 x your salary.
· We value output over hours. We recognise our people have responsibilities and interests outside of work and we support flexible working arrangements, all dependent on the needs of the service.
· Season ticket loans and Cycle to Work Scheme, with savings of between 32% and 42% on the standard retail price of a new bike.
· A collection of staff discounts, on shops and health clubs, travel, and insurance, including from many of the worlds-leading technology manufacturers.
· Corporate rates for membership of GLL - Better Leisure.
· An Employee Assistance Programme.
· Free Hearing tests, Eye tests and Health checks.
Our commitment to inclusive recruitment
For education organisations to flourish, improve performance and genuinely represent the communities they serve – it’s essential that we seize the opportunity to develop a diverse workforce.
We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained.
Our organisations perform better when they reflect the rich breadth and depth of our society – and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience.
In practice, an inclusive approach to recruitment takes care and attention. We are all stakeholders in the education system – so together we need to continue to challenge recruitment norms, processes, and behaviours.
We are committed to recruitment campaigns that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post.
Pillars of an inclusive approach
1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying.
2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials – showing as well as telling candidates that we are an open, inclusive employer.
3. Taking positive action by seeking and welcoming applications from under-represented groups – using recruitment interactions and headhunting to reach a wider pool.
4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff.
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Strategic Marketing Planner’ to join its award-winning Marketing division on a permanent full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
Job purpose:
- Be a catalyst for change, driving robust data-driven, audience-led and integrated approaches to marketing decisions and plans.
- Drive planning excellence across the marketing teams, and cross-organisational initiatives requiring marketing support, to increase collaboration and build marketing capability.
- Lead on the audience and supporter insights programme, and work with key internal stakeholders to ensure the insights support the work of teams across the organisation in their own strategic planning.
- Develop the IRUK brand strategically to continually grow brand awareness, engagement and relevance.
The successful candidate must have:
- Proven experience of managing marketing teams/projects and/or managing brands, working across a range of projects for multiple audience groups.
- Experience of running marketing campaigns and/or developing content geared towards the British Muslim community.
- Experience in leading audience research projects and translating insights into actionable marketing strategies.
- Significant experience in audience segmentation strategies and personalisation to maximise on marketing performance.
- Experienced in interpreting data to make marketing decisions.
- Hands-on experience of using project management tools such as Asana.
- Experienced in relationship and stakeholder management.
- Ability to build collaborative relationships, communicate effectively and influence a wide range of individuals both internally and externally.
- Significant experience of managing and motivating agencies to drive maximum value from relationships.
- Understanding of charity sector marketing.
- Experience of developing and managing annual plans.
- Good understanding of KPIs and marketing metrics.
- Excellent written and verbal communication skills.
- Solution focused in the face of challenges.
- Superb attention to detail.
- Ability to communicate highly technical and complex information and requirements. relating to marketing to non-specialist management and internal stakeholders to gain buy-in.
- A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
- Excellent knowledge of the creative process from start to finish.
- Excellent knowledge of all marketing channels, both online and offline.
- Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries.
- A confident collaborator, able to influence and build positive working relationships
- Outstanding organisational skills, able to manage multiple priorities and respond quickly to last minute changes.
- Flexible and adaptable – responding positively to change.
- A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on 23rd July 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Programme Manager to oversee all of CHIPS' work in Brixton with young people and families.
About CHIPS
CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.
Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.
Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.
Our Philosophy:
- We go where we are invited
- We live in the heart of the conflict
- We take sides. Both sides.
- We are committed for the long term
About the Role
This is a really exciting time to join CHIPS (Christian International Peace Service) as we approach our 60th anniversary — with deep roots in peacemaking and a fresh vision for the years ahead. We’ve recently launched a new organisation-wide strategy, and we’re looking for a passionate and dynamic Programme Manager to lead its implementation within our Brixton project.
You’ll be stepping into a unique and influential role, responsible for shaping and growing our work in South London. As the Programme Manager, you will oversee our team in Brixton — including the Family Support Coordinator, the Connection Builder (Youth and Comms), and a group of dedicated Sessional Youth Workers. You’ll bring strategic direction, strong leadership, and hands-on oversight to ensure the programme remains responsive, relational, and transformative.
You’ll be joining a young and vibrant team committed to building peace and hope in some of the hardest places. This role will stretch and challenge you — but it will also offer huge opportunities for personal and professional growth. It’s a role for someone who feels deeply called to serve God by walking alongside those often considered the least and the last in society, and who believes that real change happens through deep relationships and persistent hope.
Key Responsibilities of Programme Manager
- Lead the strategic development and delivery of our Brixton programme
- Manage a local team and foster a values-led, collaborative culture
- Oversee programme operations, safeguarding, finance and MEAL
- Build strong relationships with community partners and stakeholders
- Champion CHIPS’ Christian peacemaking ethos and relational approach
About You
We’re looking for a Programme Manager who:
- Has a deep, lived Christian faith and a heart for justice and reconciliation
- Has experience managing community or youth programmes
- Is a confident leader with excellent relational and organisational skills
- Understands the challenges facing young people and families in urban contexts
- Thrives in a role that blends strategy, delivery and day-to-day management
Details
- Title: Programme Manager (Brixton)
- Location: Brixton, London
- Hours: Full-time or 80% (28 hours min)
- Salary: £37,000–£41,000 (FTE)
- Start: September 2025
- Contract: Fixed term to August 2026 (with expectation of renewal based on funding)
- Application Deadline: Monday 7th July at 6pm
We accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.




The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (COO)
Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.
About Care4Calais
Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.
From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.
About the Role
We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.
The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.
This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.
Key Responsibilities
➣ Strategic & Operational Leadership
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Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.
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Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.
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Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.
➣ Volunteer Coordination & Digital Community Oversight
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Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.
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Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.
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Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.
➣ Training, Safeguarding & Compliance
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Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.
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Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.
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Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.
➣ Organisational Development & Governance
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Contribute to strategic planning and policy development with the CEO, and SLT.
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Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.
➣ Field Engagement & External Representation
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Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.
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Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.
Person Specification
Essential
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Demonstrable experience managing multi-site teams.
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Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.
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Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.
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Commitment to anti-racism, inclusivity, and the promotion of human rights.
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Ability and willingness to travel frequently to field operations across the UK and Calais.
Desirable
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Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.
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Experience working with refugee communities or within the UK asylum system.
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Understanding of safeguarding, compliance, and humanitarian best practices.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.
All appointments are subject to enhanced safeguarding checks.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Location: Home based
Contract: Fixed term until 31 March 2026 – Full time 35hrs per week
Salary: £27,250 gross per annum
Closing Date: 21 July 2025
Assessment Day: 5 August 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.
Responsibilities
- Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
- Developing new growth and recruitment tools and ideas
- Promoting flexible volunteering and the volunteer strategy
- Assisting with running our social media accounts
- Working with and empowering our volunteers to develop plans for growth
- Planning and setting up Juniors Sections in new and existing locations/units
- Delivering assemblies in schools
- Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
- Supporting the delivery of funded outreach projects
Requirements
- Previous experience of working with volunteers
- Experience delivering on multiple project plans simultaneously
- Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
- Experience delivering workshops and/or training
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
For further information, please download the attached Recruitment Pack.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Growth and Development vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.
As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.
Position: Youth Transition Worker
Responsible to: Deputy CEO
Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.
Hours: 28 hours per week
Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply:
Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.
Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.
Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.
Closing date: 11.59pm on Thursday 31st July 2025.
What you will be working on:
- Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
- Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
- Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
- Promote our free membership and volunteering opportunities to young Disabled people.
- Develop the skills of young Disabled people so they can take up positions on our Trustee Board.
- Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.
This job is for you if:
- You have personal lived experience of being Deaf and/or Disabled.
- You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
- You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
- You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
- You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload.
- You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
- You are able to cope with limited resources, seize opportunities and think creatively.
- You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation. The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building.
As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.
Background to Role
The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, and social engagement in a variety of local settings. These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions. They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.
About the Role
We are looking for an experienced and enthusiastic Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, one Dementia Support Officer, Dementia Project officer and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”
An important element of this role will be looking for opportunities to develop existing services and to introduce new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Oversee effective data recording for monitoring and reporting.
- Monitor outcomes and impact and prepare reports on the projects progress for Commissioners, Funders and AUKC Trustee Board
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Attend leadership team meetings, staff meetings and joint working parties and project groups as appropriate.
- Implement Age UK Croydon's Equality and Diversity Policy and ensure that equality and diversity principles are incorporated into the planning, delivery and monitoring of services.
- This list is not exhaustive.
Closing date for applications: 9am, Tuesday, 15th July 2025
Interview Dates: Wednesday, 23rd July 202
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
About Us
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.
Help shape a more inclusive, compassionate approach to cancer support.
At Age UK Lewisham and Southwark, we believe everyone deserves access to personalised, culturally sensitive care. That’s why we’re looking for a Macmillan Personalised Care Cancer Social Prescribing Facilitator to support people affected by cancer — especially those from underrepresented communities — to access the culturally sensitive services and support they need to live well.
Why This Role Matters
This post will support adults in Lewisham who are experiencing cancer treatment and want to take proactive steps to get and stay well. Depending on the goals they set for themselves, you will introduce them to exercise classes, adult learning opportunities, social groups and other wellbeing opportunities to keep their minds focused on the future and getting better.
You’ll work directly with people living with cancer to:
- Complete Holistic Needs Assessments (HNAs)
- Co-create Personalised Care and Support Plans
- Connect individuals to local wellbeing, mental health, and community services
- Break down barriers to access for those often left behind
What You’ll Bring
We’re looking for someone who is:
- Empathetic, patient, and passionate about community health
- Experienced in working with vulnerable adults and diverse communities
- Committed to equity, inclusion, and person-centred care
- Skilled in communication, collaboration, and motivational interviewing
- Organised, proactive, and confident using digital tools
We Welcome You
We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:
- Anonymised shortlisting to reduce bias
- Reasonable adjustments throughout the recruitment process
- Applications in alternative formats (written/audio)
Staff benefits
- 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
- One day a year for volunteering
- Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
The client requests no contact from agencies or media sales.
Job description
Job Purpose
To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions. You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users. The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital.
Key Tasks
- Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients. This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate.
- Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
- Work collaboratively with other agencies providing support services.
- Conduct initial assessments of people referred to the services as necessary.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Support the hospitals with delayed transfer of care (DTOC).
- Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
- Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
- Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
- Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
- Develop and deliver a flexible service that can respond to peaks and troughs in demand.
- Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
- Monitor performance of the services against KPIs and produce reports to demonstrate performance.
- Deliver front-line services when needed, e.g. sickness or staff shortages. This is by exception rather than you regularly doing support work.
- Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
- Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
- Occasionally provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.
Administration
- Lead on contract reporting, this includes quarterly annual and ad hoc reports
- Carry out annual customer service surveys.
- Maintain electronic records of referrals and interventions to assess service impact, support local improvements, and report on KPIs
- Meet and produce reports as required by the Head of Service.
- Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
- Work with the Communications team and the Head of Service, market and promote the service.
- Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.
Quality
- Be familiar with and implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission principles.
- Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
- Ensure that the requirements of the contract specification for the services are met.
- Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and take appropriate reporting and management action.
- Lead on recruitment of staff for your team, and support others at AUKEL.
Liaison
- Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
- Develop external relationships with stakeholders, and build positive connections with health and social care partners
- Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.
General
- Meet regularly with line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Complete any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
- Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.
Functional Links
- The Home and Settle Manager is line managed by the Head of Hospital and Home Services
- The Home and Settle Manager line manages:
- Project Officers
- Discharge and Settle Workers
- Volunteers
- Close working is required with Age UK East London Finance Team
- Close working with Information, Advice, Advocacy & Befriending Services
- Handyperson services
- Close working with Age UK East London Community Services
- Close working with other take home and settle services across east London
Person Specification
Experience
Essential
- Minimum of 2 years’ experience of people management including line management and team leadership.
- Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
- Of project recording and reporting to funders.
- Of leading service development and improvement and managing the change process.
Desirable
- Experience of working with older people
- Experience of working within a hospital discharge setting.
- NVQ Level 2 Health & Social Care or Care Certificate
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of NHS hospital discharge procedures.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity
Desirable
- Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
- Knowledge of project financial budgeting
- Knowledge of CQC fundamental standards
- Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting
Skills/Attributes
Essential
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good planning and organisational skills
- Ability to work calmly under pressure.
- Intermediate IT skills
- Data analysis skills
Desirable
- Ability to speak one or more community languages
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs
- The post holder will work with standard Office365 server-based computer system
- Occasional weekend and evening working may be required
The client requests no contact from agencies or media sales.