Policy And Regulations Manager Jobs in Edinburgh

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.

Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.

We have:
✔  A clear plan of who we want to target through our work over the next 3 years
✔  An engaged leadership team and Board of Trustees
✔  Evidenced outcomes, rich data/statistics and compelling stories
✔  Diversity and strong social purpose
✔  A new organisational strategy that sets our vision from 2024-2027

Job Description

The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.

Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.

Key Responsibilities

Marketing & Brand

• Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
• Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
• Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
• Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding

Communications, Content Development & Execution

• Co-ownership of the execution of all communications and content development
• Lead on the creation of engaging video content that can be used across communications platforms
• Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
• Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
• Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees

Digital

• Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
• Monitor social channels daily, checking for messages/comments
• Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic

Overall

• Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
• Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with

Person specification

• Excellent written and verbal communication skills
• Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
• Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
• Highly organised to manage a diverse workload with excellent time management and project management skills
• Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
• Experience in creating and editing video content, using Canva or an equivalent design programme
• A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential

Safeguarding

This role is subject to a basic DBS check.

In return for your dedication, we will offer you
✔  The opportunity to help prevent relationship abuse and domestic violence in
young people

✔  A diverse, bold and collaborative culture
✔  A commitment to supporting continuous professional development
✔  Working from home
✔  A genuinely flexible working environment
✔  Pension of 6%
✔  32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔  Employee Assistance Programme

You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence.  You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

-At least 3 years’ experience of volunteer management

-Understanding of the laws and regulations around volunteering.

-Experience of recruitment, managing volunteering shifts, supervision and monitoring.

-Thorough understanding of safeguarding practices and issues.

-Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.

-Strong writing and presentation skills.

-Experience of working within voluntary sector.

Desirable

-Experience of organising volunteer events.

-Experience of working with local volunteer groups or networks.

-Experience of using a CRM or volunteering management system.

-It would be great if you stammer, but not essential.

Soft Skills

-Leadership

-Empathetic

-Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead.  Work with the service managers to review training and update training modules.

-Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements

-Research and write volunteer policies and procedures, including risk assessments.

-Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.

-Keep records on which community groups are active and identify areas of need and feedback mechanisms.

-Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.

-Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.

-Maintain the database of volunteers + ensure all volunteers are registered members.

-Manage budgets and resources, including the reimbursement of volunteer expenses.

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply.  Please send Jacqueline Fitzsimmons:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. 

If you want to chat through the post first, email Jane Powell

One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom. 

1st panel interview Online, 18th March

2nd panel interview London, in person, 24th March

We are looking for a Team Leader to join our team.

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Do you have the skills to lead a team?

Do you have experience and skills of producing analytical reports. This will relate to information gathered regarding both insight and experiences of individuals and groups of people with protected characteristics.

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home based and have the ability to travel occasionally?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

 What we are looking for:

· Leadership ability with proven skills in leading and supporting a staff team

· Experience of producing analytical reports

· Excellent communication skills, people skills, enthusiasm and a positive attitude

· A good working knowledge of the health and social care infrastructure including regulation.

· An ability to manage and prioritise a demanding workload.

· Proven administrative skills, use of IT software and programs.

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

BABCP Screening / Hearing / Health / Appeals Panel Member

Role Purpose

The BABCP is committed to maintaining the highest professional standards in Cognitive and Behavioural Psychotherapies. Our independent panels play a crucial role in evaluating potential professional misconduct cases and voluntary self-disclosures across all membership categories.

We’re looking for dedicated professionals to join our Screening, Hearing, Health, or Appeals Panels to help uphold ethical practice and protect the public.

If you’re passionate about maintaining integrity in the field, consider becoming a Panel Member. Your contribution is vital to safeguarding standards and supporting ethical excellence.

The BABCP requires Panel Members to take part in a variety of independent panels to evaluate claims of potential misconduct or voluntary self-disclosure of wrongdoing involving all categories of BABCP members. The panel members may be required to sit on either the Screening, Hearing, Health or Appeals Panels.

Members of the panel are essential to the BABCP’s efforts to protect the public and uphold the highest standards of practice within the Cognitive and Behavioural Psychotherapies.

Members of the panel need be able to demonstrate the highest levels of integrity and the capacity to reach deliberative conclusions with consideration for others. They must be able to evaluate evidence with an open mind, whilst working co-operatively with others. Members will also need the ability to challenge and to be flexible and adaptive in their reasoning. They will need the capacity and attention to detail to sift through considerable documentation to be able to delineate the facts of the matter at hand. They will need an awareness of existing BABCP Standards of Conduct, Performance and Ethics. They will require outstanding communication skills and the ability to effectively communicate with other members of the Panel, other Lay members and registrant members. The decision-making processes of the Panel Members could have significant ramifications for individual affected members complained against.

Panels are likely to meet using Microsoft Teams, but it is possible that hearings will take place either remotely or in person if necessary. The location of face-to-face meetings could vary across the country but please note that reasonable expenses are paid subject to BABCP’s expenses policy.

Remuneration

All Panel members will be appointed on a contract for service basis, initially for a three-year period. Fees are paid at varying rates for different types of panel hearing, with an hourly rate of £35. A maximum fee of £230 is paid for a full day hearing, and £115 per half day.

The BABCP is working to reduce the number of complaints received, so the number of days required will vary according to case numbers and panel availability. Consequently, no minimum number of days can be guaranteed.

Responsibilities

• To undertake all induction training, and any other training as required by BABCP.
• To actively participate in a range of disciplinary panels such as our Screening, Hearing, Health and Appeals Panel and to be effective, concise, equitable and consistent in all decisions made.
• To make sure that prior to the meeting or hearing, all of the evidence is thoroughly reviewed and carefully evaluated in preparation for any Panel Hearing.
• To ensure no discussion takes place regarding the substance of the complaint or disclosure prior to the Panel Hearing.
• To ensure there is absolute transparency in dealing with any disciplinary issues and ensuring that there is a full and frank disclosure of any actual or perceived conflict of interest in advance of the Hearing Panel meetings.
• To maintain the highest of confidentiality and discretion in all matters discussed.
• To ensure that all contributions to Panel Hearings are conducted in a sensitive and professional manner.
• To ensure all actions and comments are fully consistent with the principles of natural justice and in accordance with the relevant policies and procedures.
• To make clear and fair decisions and record those decisions in a report which can be understood by the parties and the public.
• To be able to provide a clear rationale for any decision made.
• To demonstrate equity, fairness and consistency in the application of BABCP’s procedures.

HR Manager

Contract Type: Permanent 
Location: Remote 
Hours: Full Time / 35 hrs./week 
Working Pattern: M-F 09:00 to 17:00 
Grade / Salary Band: Starting £40,193 (Band 3)
Travel: Ad hoc travel across England and Wales

About Standing Together:

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable. 

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse. 

Purpose of the role: 

We are seeking a confident and capable HR Manager to lead and oversee all operational HR functions within our organisation. In this key role, you’ll be instrumental in managing the full employee lifecycle, creating a seamless and positive experience for employees, and ensuring HR practices are aligned with organisational goals and legal standards.

This is a fast-paced role, requiring someone with emotional resilience, adaptability, and a strong ability to instil confidence in the HR service. You’ll be the go-to expert, building trust with managers and employees alike by providing clear, consistent guidance and delivering solutions that drive positive outcomes. You will excel at navigating challenges and take pride in creating a trusted and respected HR function.

Key Duties – What you will be doing:

• Oversee all HR operations, managing a small team to deliver an efficient and respected HR service.
• Manage the full employee lifecycle, ensuring a positive employee experience at all touchpoints.
• Ensure HR processes are streamlined, identifying areas for productivity improvements or resource savings.
• Provide professional advice to managers on employee relations, policy application, and conflict resolution.
• Support the Executive Leadership Team (ELT) in strategic decision-making and executing transformation plans.
• Manage absence processes, disciplinary actions, and grievance cases with fairness and consistency.
• Coordinate regular reviews of policies to ensure they remain up-to-date and legally compliant.
• Monitor and report on HR metrics to identify trends and inform strategic decision-making.
• Oversee payroll in collaboration with Finance and manage compensation and benefits processes.
• Support managers in handling change, including recruitment, difficult decisions, and performance management.
• Foster a positive and inclusive company culture, ensuring a safe and supportive work environment.
• Plan and deliver projects, ensuring successful implementation and measurable results.

About You – Skills & Experience:

• Qualifications: CIPD Level 5 minimum
• Experience: Proven experience in a similar HR role, ideally in an organisation with a similar landscape to STADA. 
• Proficient in HR software (ideally HiBob) and data management tools. 
• Strong knowledge of employment law and regulations, ensuring the organisation remains compliant. 
• Skilled in creating concise reports, presentations, and data analysis (using MS Office). 
• Excellent communication skills, capable of building trust and professional relationships at all levels. 
• Experience in coaching managers through change and guiding them in decision-making processes. 
• Demonstrates strong business acumen, planning, and organisational skills. 
• Analytical and data-driven, using insights to inform sound decisions. 
• Able to effectively prioritise and multitask in a fast-paced, high-pressure environment. 

Benefits: 

• 25 days of annual leave (pro rata), plus English bank holidays. 
• 1 additional day’s leave for religious/cultural observation. 
• Salary sacrifice scheme. 
• Private healthcare scheme (post-probation). 
• Flexible working opportunities. 
• End of Year shutdown.
• Training and development opportunities. 

Join Us If...

Join us if you're passionate about making a difference, supporting a positive work culture, and contributing to the mission of ending domestic abuse.

Right to Work and DBS Check 

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.  

Equality, Diversity, and Inclusion 

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences. 

Information 

Appointment will be subject to a satisfactory DBS check. 
Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page. 
Please note that we may close this job advert early if we receive a high volume of applications. 

REF-219731

About the role

Are you motivated by the opportunity to play a key role in delivering Clan Childlaw’s vision of a Scotland where all children and young people are empowered to use their rights? We are looking for someone who wants to work as part of a dynamic, supportive team on the development and implementation of a bold fundraising strategy that will secure diverse and robust funding to sustain our important work. There is also significant scope and opportunity for the Fundraising Manager to develop support for our work through individual giving and corporate partnerships.

This is a fantastic opportunity for an experienced fundraiser with a genuine drive to make a meaningful impact, who is comfortable with responsibility If you  have  a proven track record in securing significant grants from trusts and foundations, through writing compelling funding proposals and managing donor relationships, then we want to hear from you.  You will need to be a highly effective and engaging communicator with exceptional organisational skills who is confident with responsibility for securing funding and managing funder relationships. 

“There is nobody else like them in Scotland. They have got credibility, integrity and reach as well. There are lots of advocacy providers, and that is really important, but actually being able to legally represent young people in Scotland, there is nobody else that does that, not as purely as they do it, other people do it attached to other law firms but that complete commitment to the upholding of children’s rights is a really unique thing”. (Stakeholder).

About Clan Childlaw 

Clan wants a Scotland where all children and young people’s rights are respected, protected, and fulfilled. For that to happen, Scotland has to be a place where all children and young people can stand up for their rights. That means children and young people need: 

• Lawyers that are experts in working with children
• People around them who can enable them to use their rights and amplify their voices  
• To be respected as rights-holders, who are entitled to hold duty-bearers to account if their rights are not fulfilled.  

Clan is an award-winning, independent children’s charity that actively supports children and young people to take ownership of their rights.  We are the only charity in Scotland that provides free, independent legal representation exclusively for children and young people, which is child-centred by design. Because our lawyers work directly with children and young people whose lives are affected by legal decisions, we bring that unique practice-based knowledge to every aspect of our work. This includes our specialist training, our helpline supporting others who help children to use their voices and their rights, and our work to influence children’s rights respecting changes to practice, policy and law.

What We Do  

• We stand with others who help children use their rights – 

Through our membership and training for legal professionals and in legal education we are making being a “children’s lawyer” an accredited legal skill set in Scotland. Our practical training and helpline and support for advocacy in Children’s Hearings  provides  adults that support children and young people information and guidance that they can use to empower young people to stand up for their rights. 

• We stand out through the excellence of our work – 

We want our work to have as much impact as possible. We listen to what children and young people tell us about what they need from lawyers and others who support them to use their rights. We use what we learn to develop and design the services they need and talk about why young people’s rights matter, and why children and young people need lawyers.  

• We stand for change –  

We are lawyers for children and young people representing children and young people in court, at Children’s Hearings, and in important meetings working to give them equal opportunity to heard and use their rights. We take cases that make change for individual children and young people and help shape better rights respecting policy and practice. We use our knowledge of the law, and experience as practicing lawyers for children and young people, to ask decision makers and lawmakers to change the law and the way the law is used to make sure that children and young people's rights are respected, protected and fulfilled.

Our Values 

Our values are the principles we uphold in all our work, no matter what. They are the foundation of our workplace culture. Everyone who works at Clan shows our values in all they do and say.

We are supportive:  We listen and respond, we provide encouragement and emotional help to children and young people, to others who support young people, and to each other. 

We are bold:  We are confident and courageous in amplifying the voices of children and young people.   We are prepared to take risks when we need to, to defend children and young people’s rights.  

We are dynamic: We are always active, always progressing. We are positive, full of energy and new ideas. We ask for change where it is needed. 

"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team

What we can offer you

Clan Childlaw’s mission is very important to us, but our people are important too. We recognise the importance of a good work-life balance and a friendly supportive work environment. We offer:

• 33 days annual leave (inclusive of public holidays) increasing to 35 after 2 years’ service
•  Auto-enrolment into our pension scheme after 3 months service
• Offices in Edinburgh and Glasgow, and the option to choose the base location that works best for you.
•  Flexibility around your working day, with the opportunity to work your hours within the hours of 7am to 7pm, and the option to work from home some of your working week.
• Access to our employee counselling service.

Learning and development is important to us and our team. We hope it’s important to you too. You will be encouraged to engage in learning and continued professional development. 

"I have never worked in such a lovely organisation before! I feel valued, seen and heard as an individual here." - A member of the Clan Childlaw team 

Closing date for application is noon on Wednesday 5 March and we expect interviews to take place on Monday 17 March via Microsoft Teams. If this is not suitable, please let us know and we will endeavour to accommodate an alternative interview format. 

Clan Childlaw is an equal opportunity employer, and we are committed to diversity and inclusion in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, disability, or any other protected status.

Please note: To become an employee at Clan Childlaw you must be able to produce evidence of your Right to Work and undergo a basic disclosure check

Antibiotic Research UK (ANTRUK) is the UK patient organisation for people impacted by antibiotic and antimicrobial resistance (AMR). Our legitimacy to advocate for change, with policy makers and NHS organisations, comes from our small-scale research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities. 
The Operations Manager role is a new and a very crucial one within our growth plans. The postholder will ensure that all aspects of our operations – from direct patient services to back-office support – are of exceptionally high quality.
To be successful in the role you will need proven experience in areas covered by the job description so that you can make immediate impact on appointment. You will also be highly organised, data rational and solution-focussed. Above all, you will be passionate about improving the lives of people in the UK impacted by AMR.
For more details, please see the Role Description

Please note that our website is currently under redevelopment and will be relaunched with a much stronger focus on our role as a Patient Organisation. We are also in the process of re-branding.

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

CRM Administrator

We Are Seeking a CRM Administrator to take ownership of a CRM system and support data-driven decision-making in a leading fostering charity.

Position: CRM Administrator
Salary: £30,444 - £34,104 per annum (£37,555 - £42,630 FTE, plus London weighting if eligible)
Location: Remote or based in London, Belfast, Cardiff, or Glasgow (occasional travel to London required)
Hours: 28 hours per week (0.8 FTE)
Closing Date: 23rd February 2025

About the Role

As CRM Administrator you will lead the management, development, and optimisation of the Microsoft Dynamics system. This role is crucial in ensuring the CRM supports the charity’s strategic goals, improves reporting capabilities, and enhances engagement with members and service users.

Key responsibilities include:

• Acting as product owner for the CRM system, providing guidance and first-line support.
• Managing system access, security, and compliance with data protection regulations.
• Delivering training and support to staff, ensuring effective CRM use.
• Developing and implementing a roadmap for system improvements based on business needs.
• Managing relationships with external CRM and IT providers to ensure quality service delivery.
• Creating and refining reports and dashboards to drive data-informed decision-making.
• Supporting integration between CRM and other organisational systems.
• Promoting data integrity and best practices, identifying opportunities for system enhancements.

This is an exciting opportunity to shape the way data is used and technology to support foster carers and the children they care for.

About You

We are looking for a proactive and detail-oriented CRM professional with strong problem-solving skills.

Essential skills and experience include:

• At least two years of CRM management experience (preferably with Microsoft Dynamics).
• Ability to administer and configure a CRM system, including custom objects, workflows, and permissions.
• Experience supporting membership or sales teams, implementing their CRM requirements.
• Strong reporting and data analysis skills, with experience creating dashboards and automating business processes.
• Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
• A collaborative and solutions-focused mind-set.

Desirable:

• Experience working in a membership or charitable organisation.
• Familiarity with NetSuite accounting software.
• Personal or lived experience of foster care.

About the Organisation

You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.

They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!

Other roles you may have experience of could include; Systems Admin, Microsoft Dynamics Administrator, Senior Dynamics Administrator, CRM Systems Administrator, CRM Manager, CRM Trainee Administrator, IT Systems Administrator, Microsoft Dynamics 365 Administrator, Dynamics 365 Admin, CRM Database Administrator, D365 Admin. Etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Fife area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Fife. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to undertake external training in Independent Advocacy with disciplines suitable for the role they work in.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

Please follow the link to the vacancy to apply

Important Dates:

Closing date for applications; 17.00 on 26 February 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please follow the link to the vacancy to find out more 

We look forward to hearing from you.

HR Generalist 
12-month fixed term contract from start date
Job Ref: V534
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £30,000 (£37,500 FTE) plus attractive employee benefits package
Start date: ASAP 
Location: Homebased 
Closing date: 12th February 2025
Interview date and Location: 
1st Interview: 27/28th February- Microsoft Teams
2nd Interview - date to be confirmed- In-person (London)

About Volunteering Matters

At Volunteering Matters we bring people together to overcome some of society’s most complex issues through the power of volunteering. This builds stronger communities and enables everyone to thrive.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. As a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

The Role

We are looking for an experienced HR Generalist to carry out project work; specifically to carry out a policy review and to develop our newly implemented HR system, as well as provide support across the HR team as required.

Working with key stakeholders and HR colleagues we would like the right person to shape, develop and deliver these HR plans and solutions in line with the needs and priorities of Volunteering Matters.

CIPD qualified to a minimum of level 5, with a proven ability to support an organisation through change, you must have excellent up to date knowledge of UK employment law and extensive experience of developing and managing policies and procedures related to an HR function.

Working in a friendly team of 4, reporting to the Head of HR and working with the HR Coordinator and HR Administrator, you will be a vital part of the HR function with a focus on the specific projects but must have a flexible approach and be able to change priorities as required, supporting the team with other activities, including but not limited to: recruitment, induction, employee relations matters, learning & development and manager upskilling.

Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

Fully flexible working

Unlimited annual leave, to achieve a positive work-life balance

Cycle to Work scheme

Interest free season ticket loan (public transport)

Competitive and supportive maternity/adoption/family leave provision

Competitive and supportive sick leave provision

Access to our free Employee Assistance Programme

Lifestyle discount scheme

Location
This role is flexible and will be homebased and/or office based or a mixture of both, depending on your location. The role may require very occasional travel where a case needs to be supported in person. Your working pattern will be agreed with your line manager upon commencement of the role. You will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied.

Our Values & Way of Working
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.   
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.  
 

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

About Tender

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Role Purpose

The main purposes of the Projects Coordinator role are to:

• Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
• Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitor and evaluate the impact of Tender’s projects

Main responsibilities

Project delivery

• Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
• Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
• Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
• Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery

Relationships

• Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
• Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management