Policy and research manager jobs in levenshulme, greater manchester

SENIOR SPORTS EXECUTIVE

Salary: £34,000 - £36,000 per annum

Reports to: Product Manager

Department: Marketing, Fundraising & Engagement

Location: Home-based anywhere in the UK (quarterly travel will be required to London as well as to events all across the UK).

Employment type: Permanent

Working hours: 35 hours per week (we are open to further discussion around flexible working requests such as compressed hours)

Closing date: Thursday 14 August 2025, 23:55*

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

*Please also note that we may close this role early should we receive enough interest, therefore early application is encouraged to avoid disappointment.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for you to join us as a Senior Sports Executive. In this role, you'll be responsible for managing a large portfolio of high-value relationships with external running, swimming, cycling, triathlon and obstacle course event organisers. Working with the Product Manager you'll be maximising income from these partnerships, overseeing the recruitment of participants to ensure all places are filled and working with Marketing to optimise participants' supporter journeys. Within this role, you'll also be responsible for looking for business development opportunities that support both the team and Cancer Research UK's goals.

What will I be doing?

• Working with the Product Manager to account manage and develop various high-value relationships with 3rd party event partners across the portfolio ensuring that we hit our income goals by achieving participation targets

• Pitching externally for new or renewal business, including completing applications and/or meeting event organisers in person 

• Building networks with event organisers and key partners within the Sports sector 

• Building knowledge, relationships and stewarding key internal relationships to maximise the value we get out of our partnerships

• Responsible for creating and managing Sports Team web pages and social media pages and producing innovative and bespoke content that is user friendly across all devices and that drives engagement and participation

• Attending on-the-day of events to steward key participants and event partners

• Working with our Event Delivery on key events to plan on-the-day activity and activations

• Taking responsibility for ensuring targets (participation and financial) are fulfilled for your accounts, working with event organisers to improve performance as needed

• Supporting in the delivery of the whole Events Portfolio when required.

What skills are we looking for?

• Significant experience managing relationships with external stakeholders 

• Relevant experience in negotiating contract terms and finalising legal agreements 

• Relevant external account management experience 

• Proactive approach and able to think creatively to exceed targets 

• Understanding and ability to meet financial targets 

• Ability to show strategic thinking 

• Knowledge of digital products used in sports & events and how to integrate them across CRUK platforms 

• A working knowledge of IT systems including purchase order systems, databases, Microsoft office 

• Willing to work some unsociable hours, travelling extensively and staying away from home during the event delivery season when necessary. Time off in-lieu will be offered where applicable.

• Accuracy and attention to detail.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

Planning & strategy delivery

· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy

· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities

· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)

· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement

· Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups

· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:

o Managing and supporting Youth Advisors

o Recruiting and running a standing Young People’s Advisory Group (YPAG)

o Organising & delivering other ad hoc engagement activities as necessary

· Securing external partners where necessary, and managing contracts and delivery of their work across the UK

· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals

· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers

· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.

Wider

• Contributing to shared learning and future sustainability as part of wider CEI communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

Essential criteria

· Undergraduate degree or equivalent qualification in a relevant field

· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)

· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting

· Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice

· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups

· Experience of successful project management and ability to deliver, working independently.

· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration

· Ability to manage a budget and report on financial activity accurately

· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals

· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face

· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing

· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

· Relevant qualification in engagement and involvement

· Post-graduate degree or equivalent experience

· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood

· Familiarity with health research and data governance frameworks

· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.

· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

· This has been designed as a full-time role, although part-time work could be considered for the right candidate.

· Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.

· AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on Sunday 17 August 2025.

Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Programme Officer for Europe & Eurasia

About the role:

The Programme Officer will provide programmatic support to a portfolio of Internews Europe’s projects in the Europe & Eurasia (E&E) Region. The role will be part of Internews’ Regional E&E Team and report to the UK-based Regional Programme Manager. The role will support the project teams in the E&E region as they conduct their project activities and ensure effective programme implementation, particularly related to project reporting, work planning, and monitoring, evaluation, research and learning (MERL).

The role will coordinate with diverse international donors to contribute to development opportunities that support E&E media and journalists to safely provide good-quality information. The role supports the design and development of innovative programmes and serves as the point of contact for E&E projects within Internews Europe and for some project donors. The role may also be asked to represent Internews at partner and donor meetings. The role will also contribute to Internews’ knowledge management and improvement of Internews systems.

Key responsibilities:

• Support the project teams across all programmatic and operational aspects of European-funded grant programmes to implement high-quality projects on time, according to the budget, and to the highest technical standards, and in a way that positions projects within a broader regional or thematic portfolio and contributes to organisational impact
• Monitor progress towards project deliverables and provide guidance to project teams
• Support project openings/start-ups and closeouts
• Advise on project team composition and support with hiring key project personnel
• Guide the project teams on rules and requirements of European donors and Internews’ internal policies and procedures
• Work closely with the E&E Business team on business aspects of project delivery, including budget management and financial tracking
• Review and revise donor narrative reports, workplans, and MERL plans to ensure their high quality
• Review and provide feedback on relevant programmatic and monitoring aspects, including MERL reporting, external project evaluation, and other research and studies
• Solicit, draft, and edit success stories, briefers, and other communications materials for E&E projects in coordination with project teams
• Contribute to or draft scopes of work, programme descriptions, etc. for subgrants or contracts as needed
• Coordinate and contribute to various aspects of proposal development, including research, writing, and editing
• Provide input and support for organisation-wide initiatives as needed
• Travel within the E&E region as necessary
• Represent Internews in official meetings as necessary
• Other duties as reasonably assigned
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

Qualifications:

Required:

• 5+ years of relevant experience
• University degree in a related field;
• Familiarity with the E&E region and/or media-related issues
• Native-level fluency in written and spoken English, with superb writing and text-editing skills. Proven ability to convey complex ideas with clarity and precision
• Excellent research and analytical skills and relevant experience
• Ability to set priorities and manage time effectively
• Willingness to roll up sleeves and do any task required to get the job done
• Self-starter and dynamic with a strong level of self-awareness. Assertive, with the ability to work on own initiative with little supervision
• Strong teamwork experience and proven track record of a collaborative approach to problem-solving
• Excellent communication and presentation skills, including diplomacy, tact, and the ability to negotiate
• Proven ability to operate effectively in a multicultural environment
• Demonstrated proficiency with MS Office programmes
• Ability to travel internationally.

Desirable:

• Proficiency in Russian (written and spoken) and/or other languages spoken in the E&E region is an asset, but not required
• Solid understanding of and/or interest in media development and other civil society development issues in the E&E region
• Experience supporting donor-funded projects and contributing to proposals for donors (particularly EU-funded projects).

JOB PURPOSE

To provide information, advice, support and advocacy work on all  forms  of  gender  based  violence faced by migrant women,  including  forced  marriage,  rape  and  sexual  abuse,  honour  based  crimes  and  related  issues  such  as  immigration/asylum  and  no  recourse  to  public  funds,  matrimonial  and  children,  housing  and  homelessness,  mental  health  and  financial  matters.  Your  casework  will  focus  on  women  with  complex  needs. 

MAIN RESPONSIBILITIES

1. Provide  a  professional  high-­quality  VAWG  advocacy  and  outreach  service.

2. Undertake  casework  and  advocacy  (this  will  include  liaising  with  relevant  professionals  and  agencies  such  as  solicitors,  social  workers,  police  officers  etc.) 

3. Provide  practical  support  such  as  accompanying  women  to  appointments  and  courts,  making  reports  to  such  agencies  or  collecting  belongings  and  otherwise  taking  all  necessary  steps  to  ensure  the  general  safety  and  wellbeing  of  women  and  children. 

4. Write  assessment  reports  and  support  letters,  and  under  supervision,  help  to  collect  evidence  and  statements,  as  well  as  undertake  some  basic  legal  representation.

5. Undertake risk assessments for referral to the Multi-­Agency Risk Assessment Conferences  (MARACs) 

6. Establish  links  with  key  partners  [local  authority,  police,  health,  schools,  etc.]  to  ensure  effective  referral  routes  and  information  sharing  protocols.

7. Assist  in  developing  and  meeting  quality  standards  in  relation  to  advice  and  casework.  This  includes  administration  and  IT  systems  for  advice  and  casework. 

8. Cover the helpline as required.

9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.

10. To  undertake  campaigning  and  policy  work  arising  from  the  advice  and  casework  (this  may  involve  some  weekend/evening  work)

11. Where  necessary  to  assist  staff  in  organising  and  running  support  group  activities  and  consultations  for  women  who  are  isolated  and  vulnerable  due  to  their  experiences  of  violence  and  abuse.

12. To  publicise  and  provide  S4S  services,  and  attend,  contribute  and  represent  the  organisation  at  relevant  local  meetings  or  initiatives. 

13. To  support and mentor the Women’s Council.

14. Follow  S4S policies  and  procedures,  and  maintain  IT  and  case  file  management  systems.

15. Contribute  to  S4S  record  keeping  and  provide  information  for  monitoring,  evaluation,  policy,  and  research  and  training  purposes. 

16. Ensure  women  are  referred  to  S4S  projects  and  activities  as  required  for  example,  counselling or group work.

17. Support women residing in the refuge as required.

18. Be  self-­servicing  and  to  assist  other  workers  when  required. 

19. Undertake  any  additional  duties  which  will  contribute  to  the  smooth  running  of  the  S4S services  and  projects.

GENERAL  DUTIES  AND  RESPONSIBILITIES 

1. Contribute  to  the  smooth  running  of  the  project  and  activities 

2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.

3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.

4. Attend supervision, training and staff, management and team meetings when required.

5. Promote equality and diversirty in all aspects of Safety4Sisters work.

HEALTH AND SAFETY RESPONSIBILITIES

1. Be fully compliant with all Health and Safety legislation. 

2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.

FLEXIBILITY CLAUSE

In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.

This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.

When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.

This post is:

· subject to Enhanced DBS Disclosure

· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country. 

Job Title: Project Coordinator – Global Citizens’ Assembly 

Location: Remote, with occasional travel within the UK (some international travel possible)

Contract type: Full-time, fixed-term (12–18 months with the possibility of extension). UK adjacent hours (with some flexibility)

Reports to: Delivery Manager 

Closing date: Wednesday 13th August

Salary: £30,000 - £35,000 per annum, depending on experience

Benefits: 35 days annual holiday + national holidays; 14 annual days medical leave; 3% employer pension contribution; open to flexible working

How to Apply

Please submit a CV and short cover letter outlining your interest in the role and relevant experience.

About the role

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. 

We are seeking a proactive, organised and values-driven Project Coordinator to support the delivery of the Global Citizens’ Assembly. This is a pivotal role, providing core operational and logistical support, enabling Iswe to deliver a high-quality, inclusive, and impactful Civic Assembly as part of the Global Citizens’ Assembly.

You will work closely with the Civic Assembly Delivery Manager and Programme Director, supporting work around governance, research, evaluation and partnerships.

The role holder may occasionally need to work unusually long hours or at inconvenient times (due to the international nature of this project, but we aim to keep this to a minimum). The period when this is most likely will be mid-January to mid-February 2026 (Wednesdays and Saturdays; exact dates to be confirmed).

A note on representation

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Key responsibilities

Operational and administrative support

• Organise cross-team coordination meetings and internal updates with the Programme Director and Delivery Manager.

• Maintain shared calendars, folders, task trackers, and the Civic Assembly delivery schedule in collaboration with the Delivery Manager.

• Provide administrative support for project team meetings, including scheduling, agendas, notes, and follow-up actions.

• Track budgets and delivery-related expenditure with the Delivery Manager.

• Manage contracts, documents, and partner relationship records.

• Support workflow integration across research, evaluation, user research, data, impact, and communications teams.

• Maintain the team’s risk register and act in line with data protection and security policies.

• Act as the primary point of contact for day-to-day organisational tasks.

• Occasionally assist with travel bookings and visa arrangements for partners.

• Assist with other operational or administrative tasks as required and as capacity allows

Governance coordination

• Support the Civic Assembly Team in convening advisory and oversight boards, including scheduling meetings and tracking decisions and milestones.

• Compile documentation for reporting, particularly on governance and process transparency.

• Maintain accurate, timely records of all governance activities, upholding GCA’s commitments to accountability and ‘deliberating in the open’.

Civic Assembly delivery coordination

• Support the Delivery Manager and Programme Director in maintaining the Civic Assembly’s overall project delivery plan, timelines and task tracking.

• Assist the Delivery Manager to develop a delivery plan, workflows, and risk management strategies.

• Lead the implementation of the delivery plan with the supportive oversight of the Delivery Manager and Programme Director.

• Ensure accessibility, inclusion, safeguarding, translation and wellbeing protocols are implemented in practice.

• Coordinate the execution of Civic Assembly sessions, including the scheduling (and possibly hosting) of plenary videocalls, ensure all personnel have access to the videocall links and resources they require to participate.

Coordination and support of global delivery personnel

• Support Regional Leads by monitoring recruitment of Facilitators and Notetakers, helping fill any shortfalls ahead of the Civic Assembly.

• Liaise between the Process Team and delivery personnel (Facilitators, Notetakers, Editors), including scheduling and coordinating training.

• Coordinate Facilitators: Distribute materials, manage schedules and substitutions, and maintain regular communications for logistical updates and motivation.

• Coordinate Notetakers: Convene regular team meetings, maintain ongoing communications, manage schedules and substitutions (occasionally stepping in as a Notetaker), and organise outputs for Editors.

• Provide ongoing logistical support to Facilitators and Notetakers throughout the Assembly.

• Act as a primary point of contact for Regional Leads, ensuring their work is well-supported.
   

Assembly participant support & engagement

• Support Regional Leads in assessing and addressing the inclusion needs of Community Hosts and Assembly Members, including arranging internet connectivity where required.

• Oversee and adapt participation processes to ensure diversity, accessibility, and wellbeing.

• Coordinate the distribution of materials and resources to Assembly Members via Regional Leads and Community Hosts.

• Monitor and respond to emerging needs within the mini‑public infrastructure, including technical support and pastoral care as necessary.

Research & evaluation coordination

• Support the Research & Evaluation Lead in implementing the project’s research framework and evaluation plan.

• Collate data, insights, and learning from delivery and research teams.

• Assist with drafting and editing sections of the final project report and learning briefs.
   

Skills and experience

Essential

• At least 3 years of experience in project coordination, preferably in civic engagement and/or non-profit contexts.

• Demonstrated experience managing logistics and operational delivery of complex projects.

• Extremely organised with attention to detail whilst being able to navigate uncertainty and changing priorities.

• Strong problem-solving skills with the ability to manage competing priorities.

• Excellent communication skills – written, verbal and interpersonal.

• Confidence working with a range of internal stakeholders and external partners.

• Proactive and able to spot and execute tasks which may have been missed in planning.

• Ability to work in a fast-paced environment and adapt to changing circumstances.

• Competence in document management, minute-taking, shared drives, and collaborative tools (e.g. Google Workspace, Slack, Zoom, Airtable); extremely competent with Google Sheets and Google Docs.

• Commitment to the values of inclusivity, accessibility, transparency and meaningful public participation.

• Familiarity with safeguarding, data protection, and wellbeing protocols.

Desirable

• Experience working in an international or cross-cultural setting.

• Experience in climate policy, food systems, environmental justice, or related fields.

• Familiarity with digital engagement platforms and hybrid event management.

• Understanding of participatory and/or deliberative democracy methodologies.

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Quality Assurance Analyst

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

Do your best work, for the right reasons.

We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

You’ll join our cross-functional Product & Engineering team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.

This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.

�� What You’ll Be Doing

• Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.

• Communicating and promoting quality as a culture across the engineering, design and product functions.

• Exploratory testing of user facing web apps and internal content creation and management tools.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Support all work across the Product team and take on other general responsibilities as required.

�� What We’re Looking For

• Knowledge of testing web or mobile based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structure bug reports with appropriate evidence and steps to reproduce.

• An understanding of accessibility concerns for web applications, and how to assess them.

• The ability to design tests and work without test scripts or formal specifications.

• Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews by September 2025.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ROLE EARLY

Are you looking to start an exciting career in Marketing?

Are you keen to build your skills alongside our experienced team?

Would you like to develop your career in a not-for-profit organisation?

Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 70 Local Authorities. We are looking for a motivated and enthusiastic professional to join our busy Marketing and Communications Team as Marketing Administration Assistant.

The Marketing Administration Assistant works as part of our team to deliver campaigns, including research, sourcing and practical coordination. This role is a key point of contact for the team and ensures excellent customer service for our internal and external customers.

You will need to have a genuine passion for the third sector, interest in health and social care policy/provision and a commitment to our person centred values. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly, and be motivated to the goals and changing needs of the organisation.

You will be based at our friendly Stockport head office and travel to services when required.

Vacancy Reference Number: 82882

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

The Organisation

We're recruiting on behalf of a prominent UK charity in the health and social care sector, with an annual income exceeding £100 million. Funded through a mix of voluntary donations, grants, and commercial partnerships, the organisation delivers nationwide services, campaigns for change, and invests in research to improve lives and drive long-term impact. The Finance & Assurance directorate is entering a transformative phase - redefining its structure, culture, and leadership expectations. Finance is evolving into a strategic corporate function, focused on insight, process excellence, and enabling impact through effective resource planning.

The Role

This is a pivotal leadership role, reporting to the Associate Director of Finance and managing the Financial Partnering, Planning & Analysis Team. As part of the Finance & Assurance Leadership Team, you'll be instrumental in leading cultural change, embedding collective leadership, and shaping the future of financial partnering across the organisation. You'll define and deliver a consistent, high-quality approach to financial planning and analysis - balancing strong relationships with analytical rigour. This role is about codifying what FP&A means in practice: not just being "all things to all people," but establishing clear standards, tools, and expectations across directorates.

Key responsibilities include:
- Leading financial planning policy and engaging senior stakeholders.
- Driving process excellence in budgeting, forecasting, and modelling.
- Building strong relationships while maintaining analytical depth.
- Equipping the organisation with the tools and capability for sophisticated financial planning.
- Leading a team through change with clarity, compassion, and ambition.

The Person
We're looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post-qualification experience at a senior level. You'll bring:

Proven leadership of high-performing teams through change.
Deep experience in strategic financial planning and analysis.
A track record of effective business partnering with senior leaders.
Strong communication, influencing, and engagement skills.
A passion for continuous improvement and innovation.
You'll be a finance expert - but first and foremost, a leader.
Someone who can drive consistency, clarity, and excellence in financial partnering across a diverse organisation.

What's in it for you?

This role offers a competitive salary and a comprehensive benefits package designed to support your wellbeing and work-life balance, including:

- Double-matching pension scheme (up to 8%)
- 27 days annual leave plus bank holidays (rising to 30)
- Flexible working options, including condensed hours and a 9-day fortnight
- Health and wellbeing support, including virtual GP access and mental health services
- Employee recognition and discounts platform

If you're ready to lead a strategic finance function through transformation - and help shape the future of a high-impact organisation - we'd love to hear from you.

Apply now to be part of a team that's making a real difference.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Governance, Strategy and Executive Support

Manchester

Starting salary for this position is £54,588 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

Based from our Manchester office, you will provide strategic leadership and high-level operational oversight across our governance, strategic planning, organisational performance, and executive coordination. You will act as our Company Secretary and Data Protection Officer to ensure organisational compliance. You will support our Board, CEO, and Leadership Team to ensure effective decision-making and execution of MAG’s Strategic Framework. You will oversee core support functions including planning, internal policy management, and administrative coordination support services.

About you:

We are hiring for an experienced governance professional with demonstrable experience advising senior staff and Boards on governance matters, including relevant legislation, regulations and governing documents. You will be an experienced strategic professional with significant experience in an advisory or operational role, and a proven track record of leading, participating in, and promoting cross-organisational team working. You will have a proven track record of leading and contributing to strategic and annual planning processes in an NGO or other comparable organisation. You will be an excellent communicator, with strong research and report-writing skills and the ability to support others to communicate effectively. You should be proactive, diplomatic, tactful, and customer-focused, with the ability to understand, demonstrate, and apply MAG’s organisational values.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Thursday 14th August 2025.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.