Policy development jobs

Job Summary 
 
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money. 

Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.

Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.

The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees. 

The postholder will be expected to attend the following meeting groups: 

• Monthly All Staff: regular attendance 

• GDPR/Data Working Group 

• Finance and Income Generation (FING) Committee Meetings 

• Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors 

Key Responsibilities 

• Supervision and management of Senior Finance & Admin Officer (SFAO) 

• Day to Day Financial Management 

• Provision of accurate reports to Board and senior managers 

• Payroll, Pensions, and Tax Management overview and control 

• Budget Process Management 

• Statutory Reporting & Charity compliance 

• Account Management – Key Suppliers/Contractors 

• Financial Risk Management 

• Governance support to FING Committee and Trustees 

Core External Relationships 

• Payroll Provider 

• TPT Pensions 

• HMRC 

• All Banks 

• Charity Commission 

• Companies House 

• Charity Auditors 

• IT Contractor & Insurers 

Day to Day Financial Management 

• Regularly review and maintain financial policies and procedures. 

• Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded. 

• Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained 

• Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.

• Support with funding bids and reports back to donors 

• Management of all charity bank accounts, acting as authorised signatory with Banks 

Payroll, Pensions and Tax Management 

• Supervise the payroll process carried out by SFAO 

• Responsible for the effective management Charity’s Pension Scheme

• Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed. 

Budget Process Management 

• Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers. 

• Alongside the Co-Director, present the Draft Budget to Board for approval 

• Present monthly management accounts and Cost Centre reports for all managers

• Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget 

• Monitor variations against spend and integrate within an overall Cashflow analysis 

• Recommend corrective actions to Co- Directors and/or Board as necessary 

Statutory Reporting & Charity compliance 

• Act as lead member of staff with the Charity’s Auditors 

• Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place 

• Maintain fixed asset register and inventory of all equipment contracts/agreements 

• Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies: 

• Charity Commission 

• Companies House 

• Pensions Regulator 

• HMRC 

• Valuation Office 

• All Banks 
   

Account Management – Key Suppliers/Contractors 

Insurance 

• Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity 
   

Financial Risk Management 

• Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

• Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern. 

• Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance. 

• Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions 
   

Governance support to FING Committee and Trustees 

• Assist the Chair of FING Committee (Treasurer) 

• Prepare all associated papers and minutes 

• Prepare finance papers for Treasurer to deliver to Board of Trustees 

• Attend Board of Trustees meetings and present information as requested 
   

General 

• Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]

• Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.

• Undertake any other duties as determined by the Co-Directors. 

 
Personal Specification 

• Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work. 

• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work. 

• Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it. 

• Resilience working under pressure, ability, and willingness to both give and take constructive feedback. 

• Willingness to work the extra hours where needed, with a flexible working policy. 

• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you. 

• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow. 

• A passion for social justice and to change Bristol for the better. 

Essential 

• Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity. 

• Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

• Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity. 

• Experience in developing major finance policy development. 

• Experience in budgeting and financial planning.

• Experience in management accounting. 

• Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.

• Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Experience of line management and supporting and developing staff. 

• Knowledge and understanding of Equity, Diversity & Inclusion practices. 

Desirable  

• Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages. 

The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve. 

Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility. 

You will also: 

• Support the Board and senior leaders, ensuring effective governance in practice - from decision-making through to delivery
• Embed a clear, practical approach to risk across the organisation, enabling teams to understand their responsibilities and take informed decisions
• Lead the development of governance, audit and assurance - strengthening oversight and organisational performance
• Oversee policy, compliance and data protection arrangements to ensure the organisation meets its obligations and maintains high standards

What we’re looking for: 

Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential. 

You will also bring: 

• A demonstrable track record of designing, implementing and embedding governance and assurance frameworks at organisational level
• Experience of leading the full internal audit cycle and using assurance activity to strengthen organisational performance
• Proven ability of leading risk management frameworks and maintaining strategic and operational risk registers 
• Experience of managing organisation-wide policies and business systems to ensure strong governance and compliance
• Experience of operating as a Data Protection Officer, with sound knowledge of UK GDPR and the Data Protection Act 2018
• Demonstrable capability to exercise sound judgement, think strategically and lead through complexity and ambiguity
• Well-developed organisational skills, capable to manage competing priorities and operate confidently at senior level
• Please refer to the job description and person specification attached for full details of the role and its requirements.

What you’ll get: 

• From £66,189 per annum
• Wellbeing allowance of £300 per annum via a portal (taxable)
• Discretionary annual bonus
• 34 days holiday plus bank holidays, option to buy up more, plus birthday leave
• Private Medical Insurance and Health Cash Plan after probation (taxable)
• Enhanced maternity and paternity pay (after 1 year of service)
• 10 days per year ‘work from anywhere’ opportunity
• 1.5 days personal volunteering leave and team volunteering opportunities
• £1000 pa individual training budget and development support
• Generous pension arrangements 

It is encouraged that all candidates submit a cover letter to support their application.  Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified 

This role is focused on providing strategic communications leadership to the Global Disability Innovation Hub (GDI Hub), with an emphasis on web and digital media. The ambition of this role is to support GDI Hub into its next 10-years (having just celebrated our 10-year anniversary), with ownership of our expansive web and digital portfolios.

The post holder will work with the Director of Global Engagement and the GDI Hub comms team to elevate the organisation’s portfolio of public facing touch points. The role will combine core responsibilities of website ownership and content development, alongside providing experienced and strategic leadership for the communications function. 

GDI Hub has evolved from a start-up to an established medium sized organisation in the last 10 years. This new role is strategically important in defining the future direction of the organisation's web presence and communications strategy while providing senior level leadership and expertise within the team.

A key requirement of this role is to provide deep technical knowledge of website management and development, enabling the post holder to systematically consider GDI Hub’s online portfolio and strategically develop our websites and digital footprint in a way that builds engagement, increases impact and supports storytelling. This includes developing client-facing digital assets that clearly showcase GDI Hub’s brand, products and impact to external audiences such as funders, partners and media.

The role will initially be focused on the digital portfolio with responsibilities both for content, platform management and longer-term vision.  A key focus will also be editing and curating strong narratives to showcase the depth and breadth of GDI Hub’s work. As part of a small but highly proactive and ambitious team, this position will have a strong output focus

This senior position will in time take on line management responsibilities for two members of the communications team. Management experience is essential, as is a track record for leading a fast-paced communications and content team, with responsibility for project and programme outputs. The role will require the ability to balance priorities, manage incoming requests and ensure the communications function is delivered in a streamline and strategic way.  

They will also lead the strategic thinking required to align GDI Hub’s web and digital platforms to present a collective voice, dynamic and vision of the organisation. Suitable candidates will showcase broad experience in communications including content capture and amplification (socials), digital design, web development and event delivery, both online and in person. 

Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. This role will work closely with members of the GDI Hub team, including Senior Leadership, and will interact with external partners, collaborators and stakeholders. GDI Hub is a dynamic workplace and we encourage open and positive dialogue between team members and collaboration across all tiers of the organisation. 

We are looking for a candidate with strong technical, communications and digital skills, alongside the ability to think strategically, supporting GDI Hub’s vision for its communications function in the coming years. The ability to work in a fast-paced environment is essential, as is a positive, can-do approach. 

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

THE ROLE

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.

This is a practical leadership role where you will:

- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

ABOUT YOU

We are looking for someone who:

- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Shortlisting Date: 7th August

Vacancy Closing Date: 5th Aug

First Interviews W/C: 12th, 13th and 14th August

Second Interviews W/C: 19th, 20th and 21st Aug

Want to know more about the role? Read the full Job Description now!

About Saferworld

Saferworld is an independent international organisation working in partnership with civil society to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security, and we build conditions for peace and justice. We also support analysis and learning to influence local, national and international policies and practices that help foster lasting peace and justice. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East, with nine offices across those regions and offices in the UK, USA and Belgium.

Saferworld is committed to providing a safe, trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.

We are seeking a strategic and inspiring Head of Funding and Programme Development with a proven ability to lead, motivate, and mobilise resources in a values-driven environment. This role calls for a leader who is deeply committed to equitable partnerships with communities and organisations in conflict-affected settings, guiding teams to raise resources effectively while advancing peace and justice outcomes. Grounded in a people-centred vision of change, you will foster collaboration, champion locally-led approaches, and steer efforts toward resourcing sustainable, community-driven, and collective visions of peace.

About the role

• The Head of Funding and Programme Development will shape Saferworld’s income profile in alignment with our organisational strategy and change process. The post-holder will lead the development and implementation of Saferworld’s funding strategy, ensuring it supports our strategic, programmatic and operational priorities.
• The role will focus on strengthening the quality, flexibility and diversity of Saferworld’s funding base, nurturing relationships with strategic institutional donors, growing philanthropic funding, and identifying new income opportunities.
• This is an exciting opportunity to influence Saferworld’s fundraising and programme development approach during a pivotal period for the organisation. The role will line-manage a small team across programme development, philanthropy and funding.

Key responsibilities

• As part of Saferworld’s senior leadership, you will support organisation-wide initiatives and contribute to strategic decision-making. You will monitor funding trends, identify emerging issues relevant to Saferworld’s work and partnership approaches, and develop appropriate strategies to respond.
• Working closely with the Senior Operations Team, you will ensure funding plans are developed across business units and thematic/regional areas, and that income pipelines are maintained while quality assurance and active cost recovery are proactively pursued. You will oversee the funding and prospects pipeline, produce data and analysis to support decision-making, and provide regular reporting to senior leaders and the Board.
• Externally, you will represent Saferworld with key donors, partners and networks, building strategic relationships and identifying funding opportunities.
• You will lead the development, implementation and monitoring of Saferworld’s funding strategy, ensuring a balanced, ethical and diverse portfolio of restricted and unrestricted income streams. This will include securing quality funding against agreed targets and supporting income diversification through trusts and foundations, commercial funding, and other sources.
• You will work closely with Saferworld’s Grant Management Team to ensure a coordinated and strategic approach to donor relationship management and cultivation. You will also lead the design of multi-country and thematic proposals, as well as consortia bid development, to strengthen partnerships and support new ways of resourcing Saferworld’s strategy.
• The post-holder will set standards for collaborative and participatory programme design, manage proposal development processes from opportunity notice to contract signing, and ensure learning from donor feedback is used to strengthen our fundraising approach.
• You will lead the Funding Leadership Team to ensure cross-organisational ownership of fundraising efforts, and work closely with regional, thematic, policy and grant management colleagues throughout the funding cycle.

People and leadership

• You will line-manage the Funding and Programme Development Team and foster an environment where staff feel empowered, take responsibility and are accountable for achieving organisational objectives.
• You will ensure the team facilitates strong participatory programme design and proposal development with partners and staff, embedding Saferworld’s organisational values and principles. You will also support the team to work closely with colleagues across the organisation, grounding proposals in learning, evidence and evaluation findings.

About you

• You will bring proven senior leadership experience in funding, with a track record of developing and implementing funding strategies and raising income through a range of donors, including individuals, institutions, trusts and foundations. You will also have experience securing high-value contracts and grants of seven figures.
• You will have strong experience of leading complex participatory programme design, including developing budgets, monitoring frameworks and proposals. You will be confident coordinating programme development processes with multiple teams and partners to ensure a collaborative and inclusive approach.
• You will have a proven track record of motivating, mentoring and managing a team, and supporting that team to think creatively about fundraising. You will also be confident developing networks, building alliances, and nurturing relationships with individuals, collaborators and funders.
• You will bring a strong understanding of key political, development and humanitarian trends and debates, particularly linked to peacebuilding, development, human rights, governance, and security and justice. You will also have sound knowledge of UK civil society and charity regulatory requirements, and an understanding of the current international aid, peacebuilding and human rights funding environment.
• Experience of working and/or living in conflict-affected contexts, and understanding of peacebuilding and conflict prevention, are desirable.

Skills and qualities

• You will have excellent leadership and management skills, including strategic planning and business development. You will be able to provide sound financial and compliance advice, demonstrate good financial stewardship, and bring a creative, proactive approach to your work.
• You will be able to set priorities while working under pressure, adjust to multiple demands and shifting priorities, and move between hands-on involvement in proposal writing and strategic oversight.
• You will bring strong communication skills, including experience of communicating across cultures and with diverse audiences. You will understand the power imbalances that may be reflected in programme design and budgeting, and bring a strong commitment to inclusive processes and to shifting power and resources to partners.
• You will be committed to Saferworld’s vision, mission and values, including equality, diversity and safeguarding. You will be able to lead by example and create a safe and respectful environment for all staff.

Application process

• Please apply through our vacancy portal on the Saferworld Jobs website.
• Upload your CV and a covering letter addressing the person specification and explaining why your experience matches the requirements of the role.

Deadline for applications: 3 August 2026
Interviews planned: Week commencing 10 August 2026

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.

A hugely exciting new role within the Communications team at the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.

External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July

First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August

About Maudsley Charity

Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.

Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.

With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.

About the role

This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:

External Affairs & Influencing:

• Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
• Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
• Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
• Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
• Lead the charity's response to government mental health care consultations and calls for evidence
• Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice

Media management

• Develop and implement integrated external affairs campaigns that support the charity's influencing work
• Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
• Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
• Act as first point of contact for media enquiries, managing proactive and reactive press activity
• This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.

We would love to hear from individuals with the following skills and experience:

• Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
• Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
• Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
• Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
• Understanding of the key components and considerations of successful external affairs media and influencing
• Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
• Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
• Influencing skills including confidence and credibility in working with stakeholders,
• Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
• Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs

How to apply

Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.

Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.

Please see full job pack and job description attached.

We held an 'Ask Us Anything' Webinar via Zoom on Thursday 16th July where the Maudsley staff answered some questions. Please contact us to receive the recording link if you think you might find this helpful.

Equal Opportunities monitoring

We ask that applicants complete our DEI monitoring form when submitting their CV for this role.

Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Help people build confidence, gain skills and move into employment.

First Step Trust is a charity supporting adults with mental health challenges and other barriers to employment by providing real work experience, training and pathways into paid work.

We are looking for an Employment Development Worker (EDW) to join our team in Woolwich, SE18 and play a key role in helping people take the next step towards employment, training and independence.

This is a rewarding opportunity for someone passionate about employability, training and supporting individuals to overcome barriers and achieve their goals.

About the role

As an Employment Development Worker, you will:

• Build relationships with local organisations, employers and referral partners to promote our services and opportunities
• Recruit and support workforce members into work placements and training programmes
• Provide practical employment support, including CV writing, job searching and interview preparation
• Develop employer partnerships to create work placements and employment opportunities
• Support the delivery of training programmes and recognised qualifications
• Monitor progress, maintain accurate records and provide reports
• Support the day-to-day running of the project alongside colleagues and workforce members

About you

To be successful in this role, you will have:

• Experience in employment support, careers advice, training or a customer-facing support role
• Experience supporting adults facing barriers to employment
• Strong organisational and administrative skills
• Excellent communication and interpersonal skills
• The ability to motivate, support and encourage people to develop
• The ability to work independently and manage your own workload
• A team-focused approach with a commitment to achieving positive outcomes

Desirable

• Experience delivering workplace-based training
• Knowledge of the benefits system
• Full UK driving licence

Why join First Step Trust?

This is an opportunity to join an organisation that makes a real difference to people’s lives. You will play a direct role in helping individuals build confidence, gain skills and move into meaningful employment or further training.

The closing date will be 24th July, interviews to be held week commencing 27th July.

If you are passionate about supporting people and creating opportunities, we would love to hear from you.

Apply now to be part of a team that changes lives through work, training and opportunity.

Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.

This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.

Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.

About the Role

Contract type: Fixed term to March 2028

Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.

Salary: £24,000 per year (based on £30,000 per year pro rata)

Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.

Job Requirements

• A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
• A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
• Collaborative, open and transparent working style.
• Comfortable working in a changing environment.
• Proven experience of fundraising within an arts organisation.
• Strong strategic thinking skills.
• Good written communication skills, including the ability to develop compelling cases for support and reports.
• Good understanding of the financial context of this work.
• Experience of building and managing relationships with funders, donors and stakeholders.
• Strong organisational and administrative skills, including data management.
• Experience of monitoring and reporting to demonstrate impact.
• Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.

Job Responsibilities

The Development Manager will lead delivery of a phased fundraising strategy:

Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.

Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.

Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.

If you'd like more information you're welcome to visit our website and download the job pack.

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Job purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.

Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.

Key responsibilities

1. Direct support

•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes

•Assess new referrals and manage a complex caseload, prioritising according to need and risk

•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)

•Help young dads to access wider opportunities including volunteering, employment, education and community activities

•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities

•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley

•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs

•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures

•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework

•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required

•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals

•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)

•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

•Line manage junior staff, project workers and/or volunteers as required

•Support staff and volunteers with operational queries and day-to-day delivery

•Contribute to the induction, supervision and professional development of staff and volunteers

•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework

•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related

•Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations

•Build referral pathways and maintain strong working relationships with local services and networks

•Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations

•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change

•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes

•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

•Deputise for the Programme Managers as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Summary

The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

** PLEASE NOTE: The advert as originally posted gave the hours per week as 35 (full time). The role has recently been amended and is now for 28 hours per week. As such the actual salary for this role is now £19,920 (£24,900 pro-rata). **

Job Purpose

The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

Main Duties and Responsibilities

Day to day duties:

· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.

· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.

· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.

· Complete Statutory Carers Assessments.

· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.

Weekly/ monthly duties:

· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.

· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.

· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.

· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.

· Develop ways to identify carers across Salford and let them know about support available to them and their needs.

· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.

· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.

· Promote Carers Rights to carers, Salford’s communities and relevant organisations.

· Maintain a clear record of work completed by note taking and recording on our recording system.

· To meet regularly with line manager for supervision.

This role is subject to an Enhanced DBS Check. 

The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

All staff are expected to work within all Gaddum policies and procedures.

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home. Millions of households still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and drive lasting change.

Our values guide how we work — we make things happen, we put people first and we lead the way. Our behaviours include pulling together, owning the outcome and supporting one another. Our teams are friendly, knowledgeable and passionate about making a difference. We offer a supportive, rewarding workplace where you can build a meaningful career.

The Role

We are looking for a motivated and skilled Project Development Co‑ordinator in the London area. You will deliver NEA’s work programme across the region, leading stakeholder engagement, community outreach and direct support to low‑income and vulnerable households. Travel within London and occasionally beyond will be required.

This role offers the opportunity to: • Lead and deliver impactful projects during a critical time for household energy needs • Build partnerships with local authorities, housing providers and community organisations • Provide one‑to‑one energy and fuel debt advice • Deliver group awareness sessions and upskilling activities • Oversee project outputs, outcomes and reporting • Support development of new programmes, including funding proposals and presentations

Your work will directly contribute to improving health, wellbeing and energy resilience for those most at risk.

What you will need to succeed

You will bring: • Experience developing and/or managing projects in energy efficiency, community development, housing, social policy or related fields • Understanding of the environmental, social and economic challenges facing deprived communities • Strong organisational skills and the ability to maintain accurate records and produce high‑quality reports • Excellent communication skills, with the ability to engage effectively with vulnerable or disadvantaged households • Commitment to making a positive difference • Knowledge of domestic energy efficiency (desirable)

This is a hybrid role based at NEA’s London office, with some national travel. Home working is subject to H&S and GDPR checks. Post holders must be resident in the UK and able to provide Right to Work documentation. A Standard DBS check is required.

What We Offer

• £35,017–£39,829 per annum (plus £3,300 London Weighting if applicable) ·  New appointments will usually begin at the starting point of the scale.  • 11.5% non‑contributory pension • 25 days annual leave plus 3 Christmas closure days • All public holidays • Flexible and hybrid working • Enhanced family‑friendly payments • Employee Assistance Programme • Employee benefits platform

NEA is not a sponsoring organisation; applicants must already have the right to work in the UK. CVs will not be accepted. NEA is an equal opportunities employer. Only shortlisted candidates will be notified of interview details.

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026